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2 Helpful Votes
Sail Date: July 2018
We chose this cruise because there are three nights in a Moscow hotel at the beginning and three nights in a hotel in St Petersburg at the end. This saved a lot of travel time in busy traffic from city to port. A really good advantage over ... Read More
We chose this cruise because there are three nights in a Moscow hotel at the beginning and three nights in a hotel in St Petersburg at the end. This saved a lot of travel time in busy traffic from city to port. A really good advantage over other cruises. We looked at. The hotels were excellent. The St Regis in Moscow my favourite offering little extras like free coffee and tea to the room, as well as an espresso machine in the room and a free pressing service. Staff were friendly and very efficient. The Volga Dream boat was beyond our expectations . The route along the waterways is fascinating and well planned stops in small villages and shore excursions. Wonderful choral performances were a bonus and beautiful local voices. The staff on the boat provided first class service ! Faultless . Food was superb with a lot of variety but also table service at dinner. The extra activities on board ranged from an excellent history lecturer, to Russian language lessons, to Russian singing classes. The excursions in both cities were very planned to avoid crowds and see the highlights of the palaces and art museums. We would rate this trip very highly and have no hesitation in recommending it to anyone. I have rated fitness and recreation down as there is only a very small gym on board (3 machines) in a tiny cabin Read Less
Volga Dream, VP Sales & Marketing has responded
Dear Joan, It’s always lovely to read such enthusiastic comments from our guests, it’s true that our gym is not the biggest but we think that’s a small sacrifice to maintain the friendly atmosphere aboard such an intimate and sociable vessel. We’re also very proud of our dedicated staff on board and we’ll be sure to pass on your comments to them. Thank you once again and we hope to welcome you aboard again some time. Yours, Volga Dream
8 Helpful Votes
Sail Date: August 2017
Having spent 3 days in a Moscow hotel, we travelled to St Petersburg on the Volga Dream, and the voyage was simply superb. We were in cabin 302, which was extremely quiet, apart from when the vessel was moving in to docks or ports. The ... Read More
Having spent 3 days in a Moscow hotel, we travelled to St Petersburg on the Volga Dream, and the voyage was simply superb. We were in cabin 302, which was extremely quiet, apart from when the vessel was moving in to docks or ports. The cabin was great, considering how little time is spent in it, and was kept spotlessly clean - as was the whole of Russia, it seems. There was an excellent choice of food for breakfast, including eggs cooked to order. Lunch was a buffet, but with a very good choice, with meat, fish, veggie, and other options, soup, salads, choice of puds. Evening meals were not only beautifully cooked, they were extremely well presented, always with at least 4 courses. None of the food would have been out of place in a top hotel, and always arrived hot, and served extremely efficiently - usually by the charming Maria. There were a very good range of on-board activities, with the guest speaker - a Russian historian, being particularly interesting, but there were also chances to cook Russian food, learn about, or practice Russian art and crafts, as well as quiz nights, and outstanding piano recitals from the resident pianist. Shore excursions all had excellent guides, all of whom spoke English extremely well, and were genuinely interested in their villages, etc. Timings of excursions were very good, and there was never a problem disembarking or boarding. Few excursions needed minibus transport, but when they did, these were always on time, and in very good condition, fully equipped with seat belts, etc. On board, there were opportunities to view the bridge, kitchens, and engine rooms, all of which were extremely interesting. Olga, the Hotel manager, was an absolute star, always cheerful, friendly and helpful, and involved directly with passengers on a daily basis. Indeed, it made me realise how much most hotel managers have to learn from her. Our only previous experience of cruising, had been on a small boat with only 6 cabins, on the river Nile, which had been amazing. I am glad to say that the Volga Dream was also a fabulous experience. Indeed, all the staff were extremely pleasant, polite, cheerful and helpful. Just one small niggle. The Volga Dream is not cheap, and while it is definitely worth the money, and I would recommend it without question, on board wifi was an additional cost, and was very expensive - over £10 a day. We opted to avoid this, but I would have prefer to see the cost of wifi, and staff tips, included in the price. That said, if I had known in advance what I know now about the Volga Dream, I would definitely have booked the holiday. If you are planning on cruising between Moscow and St Petersburg - in either direction, you simply do not need to look elsewhere. The Volga Dream can not be topped. Read Less
Volga Dream, VP Sales & Marketing has responded
Many thanks to all of the Spenceleys Most of all for your very kind words about our staff, we will be sure to pass your remarks on to Olga and Maria. It always means a lot to them when individuals are singled out for praise. What can we say? We’re almost tempted to ask you to write our brochures for us! You’ve identified pretty much all of the features that we’ve worked hard to perfect and hearing how much our guests enjoyed their time aboard the Volga Dream makes it all worthwhile. We can honestly say that it’s so much more than a business for us and it’s always wonderful to read comments when people have experienced it for themselves. Thanks for taking the time to share your reflections, perhaps one day we’ll be able to welcome you aboard again. Yours, Volga Dream
2 Helpful Votes
Sail Date: July 2016
The staff on the boat was excellent and very courteous. Olga, the hotel manager was very helpful and attentive. The course director Olga was nice and tried hard to accommodate everybody. The maître d’ was especially nice and ... Read More
The staff on the boat was excellent and very courteous. Olga, the hotel manager was very helpful and attentive. The course director Olga was nice and tried hard to accommodate everybody. The maître d’ was especially nice and came to me for every meal pointing out what food I should not touch because of garlic. I really appreciated this. The food without exception was outstanding and the accommodations very comfortable, given the limited space on a boat. Unfortunately I have to go on a diet now because all this great food settled around my waist! The programs also were interesting and Ludmilla was a highlight for us. Her lectures were excellent (we are aware that the Russians did not care for her Gorbachev talk!). We learned a lot more about Russia, its people and politics, which was very helpful. We had no idea that Stalin destroyed so many churches during his time in power. Also her lectures on realistic Russian art were excellent. She is very enthusiastic and also very good at mixing with guests. We had her on our table several times and enjoyed her company. I am certain other English-speaking people on the tour enjoyed her as well. We loved to sit on the deck and watch the scenery. Some of the locks were very impressive and we were astonished how overall smooth the ride on the boat was. All the excursions to shore were interesting and instructive. We enjoyed going on our own through the village of Mandrogi and buying a few souvenirs for our friends. We loved Kizhi with its old wooden houses and the wonderful Transfiguration church. I was expecting to see snakes but luckily none showed up. The small village of Goritsy was not really worth visiting but the Kirillo-Belozersky Monastery was. On this warm day, a lot of Russian people were enjoying themselves bathing in the lake next to the monastery. The church treasures impressed us. We enjoyed visiting Yaroslavil with its various churches and the visit to the governor’s house. We found the visit to a private home informative. We assumed this was staged for us but interesting nevertheless. We always like to see how people live in other countries and this was such an opportunity for us. All in all it was a great experience and I would come back any time. Read Less
Volga Dream, VP Sales & Marketing has responded
Dear Remo_cruiser It’s always wonderful to read such enthusiastic comments; we very much appreciate the time you’ve taken to share your experience with others. Most of all, we love it when our staff members are singled out for praise, as you know they work very hard and it’s great to see their effort recognised. We’ll be sure to pass your comments on to both Olgas and of course Lyudmila. You’ve picked out all the highlights beautifully but most of all we try to make the Volga Dream a sociable and friendly place, and it sounds as though that really worked for you. We’d like to say we’re sorry about the after-effects of all that great food that our chef produces but to be honest, we’re really just glad you enjoyed it so much! We’re very proud of our chef and his team! Thanks again and of course you will be welcome back any time at all! Yours, Volga Dream
Volga Dream Ratings
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