2 Holland America Volendam Spring Break Cruise Reviews

We took the Volendam from Japan and the immediate reaction to the ship was that it was kept in great shape. It was just a beautiful ship maintained very nicely. Our room which was with a window was in good shape with all things working ... Read More
We took the Volendam from Japan and the immediate reaction to the ship was that it was kept in great shape. It was just a beautiful ship maintained very nicely. Our room which was with a window was in good shape with all things working properly. Our room attendants were excellent. Food in the main dining room was very good. The buffet during lunch was at times disappointing. The pizza was inedible and I even brought a slice to an officer to taste and the next day we had several officers checking out the food during lunch time. Service in the dining room was very good. What shocked me was when we were in the Pinnacle, and asked for another portion, the waiter said that we don't do that anymore. That got me very annoyed since that never happened to us and we have traveled the HAL at least 6 times. In all it was a good cruise around Japan. Service was good but not great. Food was good and in the private restaurants very good. Shows were adequate and enjoyable. We did enjoy ourselves. Read Less
Sail Date April 2017
Prices, food, nice rooms, sightseeing, awesome staff. We saw everything from our verandah whales and dolphins. Room service was awesome and always arrived promptly. Dining was great with very attentive staff. Entertainment eas ok have had ... Read More
Prices, food, nice rooms, sightseeing, awesome staff. We saw everything from our verandah whales and dolphins. Room service was awesome and always arrived promptly. Dining was great with very attentive staff. Entertainment eas ok have had better. Laundry service was great I had to see the ships physician and his treatment and diagnosis were correct. Getting on and off the ship was great we moved swiftly compared to other cruises I have taken. Also we had excellent fast fire drills unlike any I had ever experienced on prior cruises. We met nice people who were very friendly, and informative about Alaska. When we arrived in Vancouver for a onenight stay our accommodation s made by the cruise line was excellent . I would definitely recommend this ship and cruise line to anyone if it is entertainment you are after choose another line. I look forward one day to booking again with Holland America Read Less
Sail Date July 2016
Volendam Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 4.0 4.0
Entertainment 3.5 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.5
Enrichment 5.0 3.5
Service 5.0 4.3
Value For Money 4.0 3.8
Rates 4.0 3.9

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