Holland America Volendam Ship June 2023. Unfortunately we had problems in almost every area which sadly for us is a first. We are not the complaining type which saddens me to have so many bad experiences on one trip even. I understand the minor hiccup or inconvenience but this trip was a catastrophe from before leaving the dock even to the point of being escorted off the boat under medical ...
Initially, we chose this 74-day cruise based solely on the “Grand Voyage” itinerary. The ports-of-call for the cruise, most of the excursions we took, and the passengers & locals we met were great fun & exciting. However, Holland America’s cruise ship (the Volendam) was awful - and based on that we would never want to cruise w/ Holland America again or recommend the cruise line to anyone. We ...
I travel often and booked this cruise with my family for my parents 40th wedding anniversary 3 months before we sailed.
I booked two Vista suites online 7039 and 7041 3 months ago to be next door to my family since we were a larger group. Our total was over 13K for the rooms.
As we boarded the ship. Without any notice our rooms were downgraded to the 6th floor with separate beds. We were ...
The loves lost on HAL.
Absolutely dissatisfied and disappointed with HALs commitment to running their operations aground.
Understaffed and overworked.
This ship was severely understaffed and as a result every aspect of operations was negatively affected. Im not sure if the excuses outnumbered the complaints but I did speak to a 4 star mariner who seriously considered disembarking mid ...
This was the worst cruise I have ever been on, Holland ruined a once in a lifetime experience. Poor communication prior to the cruise: yellow fever issues, requiring a covid test for boarding that was NEVER looked at upon embarkation, telling us to use the verifly app that also did not allow us easy boarding~ never used. A 2+ hour embarkation process. Holland made a big deal NO PLASTIC water ...
While one expects to have an older cruise passengers on a Holland America ship.
With this said that with the money I spent
I would expect like hot water and clean rooms.
The first night the room had a musty moldy smell like maybe it had a leak at sometime and hadn’t been cleaned properly.
My friend had gone through some lung issues just before the cruise so the second day he was sick ...
The ports were new to us and the timing worked so we chose the 30-day Incan Empire Voyage. Embarkation was OK, we heard later this year the ship will be under review as to updates. Cabin fine, but the tiny TV and limited channels was annoying when in quarantine. Staff were friendly and helpful. Entertainment seems to have improved, enjoyed most of the comedians, but music still too loud. Good ...
Check in:
My mom has special needs. She’s is loosing her sight for many eyears. They separated us on the check in (I felt as cattle). We lost the welcome picture.
Also they denied to carrie my laundry clothes. After theree long lines. They arrived all rugged on the ship.
Cassino;
Texas Holden;
15% of rate every hand; and the price isn’t the problem here; but it’s good have a ...
This cruise was supposed to be highly rated but it turned into a nightmare. Some of the extremely wrong encounters are as follow. If I have to list all that were wrong and unsatisfactory I will end up writing a few chapters.
- the ship is very old and has an stale odour from time to time
- bathroom fixtures are mounted lopsided besides visibly unclean and unhygienic
- mini fridge door ...
I have always cruised on Holland America. This would have been my 4th Holland America cruise & second Alaska cruise.
On the first night we went to the Lido Dinner Buffett.
The line server said only 1 side item per plate. They gave us only 1 baked potato per plate. This turned out to be a blessing in disguise as that the baked potato was rotten. A person at our table ordered and paid for a ...