This was my 40th cruise, my partner’s 43rd, and our first with Virgin. I’m in my early 50’s, he’s in his early 60’s. It was a passage from Barcelona to Miami.
Our first impression was not a good one. It took us 2.5 hours to get onboard from our arrival at the BCN terminal, the longest ever for us, and all of it because we were made to wait unnecessarily till our 14:00 slot time, even though ...
We chose Virgin specifically for the transatlantic cruise. The value seemed outstanding for the 15-day journey.
All of the specialty restaurants were included where other cruise lines charge a premium. The galley provided a variety of food options still served by the staff, not just a buffet. And if you didn’t want to get up to choose, table service was provided.
The ship spaces, events and ...
VIRGIN VOYAGE REVIEW
The last cruise I took was a 14-day Mediterranean cruise from Barcelona to Istanbul in 1995 (23 years ago). Therefore, given the huge changes in the cruise industry with a new ship being built that will carry 10,000 passengers I would clearly classify myself as a newbie.
Virgin Voyages is a relatively new cruise line started by Richard Branson. It currently has three ...
We sailed 3 legs from Athens to Sydney over 44 days and we could not fault anything about this ship. So much so even after so long we did not want to get off. The inclusions were great which included fresh buttered popcorn, tapas on back deck which include bbq prawns and octopus, peanut brittle and many different lollies, gelato ice cream and all soft drink and juices. All restaurants were ...
Cruising from Athens to Dubai, on Resilient Lady.
Excellent staff members and crew. Could not falter, all very busy and seem so happy and content with their positions.
The service desk personnel on deck 5 seem to be always busy with passengers queries.
Wi Fi is OK, but basic Wi Fi seems to drop out a fair bit.
The App is OK and very good for younger generation and those with internet ...
This was a different cruise to the norm. It was a new way of cruising. I must say we had a great time. Some of the ports we stopped at, we did not have enough time to explore fully. There were a few issues with port authorities, which slowed down disembarking. (Virgin always blamed the country) There was a lack of communication to the passengers. The virgin app had its problems and the did not ...
Resilient Lady is exceptional.
The food is outstanding . Truly.
The decor is amazing as are the acoustics.
The crew were the most amazing I’ve ever encountered. A selection of the worlds brightest and best hospitality stars.
Entertainment was varied and even if you didn’t enjoy because it wasn’t your style, you couldn’t fault the quality and diversity.
The age profile ( average age ...
My husband and I are actually booked all the way through to Sydney. The staff on board are fantastic however they need more information and better communication skills. The back office is dreadful, it's disconnect between reality for passengers onboard is absolutely huge.
'shore things' staff have NO useful information about excursions and no alternatives available for people with mobility ...
The cruise from Athens to Sydney was split into 3 parts : Athens to Dubai / Dubai to Singapore / Singapore to Sydney. The maximum passenger capacity is approx 2700. The back to back passengers (sailors) totalled 1200 for the 42 days on board. The demographic / average age was 61 yo. Unfortunately despite Virgin Voyages having this information well in advance, the entertainment was aimed at a ...
We got a great deal on the cruise and loved the itinerary but knew nothing about the ship
Wow we were surprised
Everything about virgin is above and beyond. It’s all fresh and clean. With many modern touches
The staff are genuinely happy to work and that atmosphere radiates through the ship. The staff are friendly relaxed and interact with the passengers all the time
Food in all the ...