We choose this cruise based on itinerary. It was a big mistake. Never book airfare through the cruise line.
Cabins are small. Balconies are small. Entertainment is horrible. We will never book another Viking River Cruise.
Customer service is not helpful at all.
This is in regards to Viking Var river cruise 30 June 2023 to 07 July 2023. There was a major problem with the air booked ...
We appreciate you taking the time to detail your recent voyage, horstte, as such feedback allows us to better understand how to deliver the five-star experience for which we strive. Your...
Viking is rated #1 in river cruises. Sailing the Danube was on our bucket list. We have sailed about 30 times on cruises, both rivers & oceans, in the US & internationally.
We went “all-in” with Viking to handle our air (business class), transfers, cruise, & excursions.
Viking has contracts with certain airlines & was not able to book direct flights from Dallas to Munich, we had a ...
Thank you, Mdr67, for taking the time to share your experience with us. We appreciate the kind words you've shared about our crew. Nevertheless, we are sorry to learn the voyage fell short of...
We wanted to celebrate our anniversary in a special way and always wanted to see parts of Europe we may never have a chance to see again, so the itinerary worked out with Viking. Glowing reviews from past and current travelers, the advertisements and talking with friends and family about their experiences convinced us to give it a try.
We decided to arrive early in Budapest 2 days before ...
Thank you, samraggs08, for taking the time to share your experience with us. We appreciate the kind words you've shared about our staff. Nevertheless, we are sorry to learn the voyage fell...
We choose the cruise because of a long time desirer to visit Budapest, Germany and Vienna. The cities and towns along the Danube River did not disappoint, they were fabulous. The ship was disappointing for several reasons: 1. The rooms and shower are smaller than most cruise lines. The balconies are super small and not worth the additional price. 2. Food on this cruise was average at best. ...
Thank you, NOWIS23264, for sharing your experience with us. We're sorry to learn that the voyage did not meet your expectations. We appreciate this opportunity to receive your feedback and...
The grossly inaccurate advertising. No warning of problems with the water level until it was too late cancel. Overstated quality of rooms and food. Rooms were tiny and food mediocre. Limited selection of both. Busing through the Danube might be a better title for the trip. Changing boats was inconvenient and took time away from seeing the cities we really went to see. The local guides were ...
We appreciate the opportunity to review and respond to your comments, Martinsilbiger, and are glad to hear you appreciated the local guides and your crew, who made every effort to make you as...
Picked this cruise for the itinerary. 3 day pre cruise in Prague was great but I could have booked the Hilton for less than half the price on my own . The included hotel breakfast was excellent. The Viking experience was way below my expectations and very expensive. I am a vet cruiser, mostly on RCCL and Celebrity, first time on Viking. Our itinerary for the first 3 days was changed to ...
Two days in and at 8:30 pm we were told to pack our bags and be ready at 8 am for a 4.5 hour bus ride to the next port and unpack and start all over again. A lot of vacation time wasted. When the program director was asked the conditions he acted like a true politician and dodged the answer. We almost witnessed mutiny on the bounty as many wanted to throw him overboard. While on board we checked ...
We recently returned from a river cruise on Viking. The ship was fine, wait staff fine, food fine, not exceptional. The cruise was a mess, according to Viking it was due to low water levels on the river. I discussed this with our travel agent and Viking prior to our sail date and we were assured no interruption whatsoever in our itinerary. Wrong. We had to change ships, we had to take a bus ...
Our river cruise was more of a bus tour than a cruise. We had to change ships halfway through resulting in a 4-hour bus trip. We were only docked at one port where we could actually walk to the town and explore at our own pace. Viking knew about the problem with low water levels in the river before the cruise but did not tell us and give us an opportunity to reschedule. Even though the cities were ...
Nuremberg to Budapest. After reading reviews from others that started on Var and ended up on Tor there is not a lot I can add, but I'll try. The ship change, the bus rides, the lost luggage, and only 3 nights of crusing. And thats counting the high speed trip from Melk to where we stopped to pickup our luggage at 2300 before heading to Vienna. Thats from 0800 until 2300 with no way to freshen up ...