25 Viking River Viking Tor River Cruise Reviews

We wanted a special adventure for our 50th Anniversary. We thoroughly enjoyed the fact that everything was provided, all the details were pre-arranged and we were able to relax and enjoy. The on-shore tours and local guides were ... Read More
We wanted a special adventure for our 50th Anniversary. We thoroughly enjoyed the fact that everything was provided, all the details were pre-arranged and we were able to relax and enjoy. The on-shore tours and local guides were excellent, on-board experience was wonderful, and the cities we visited were great. The pre-trip in Prague was a wonderful introduction for our trip. We enjoyed the walking opportunities in each location and participated in each of the provided on-shore tours. We also enjoyed several of the optional excursions as well as the opportunities to have some free time to explore on our own. The history, foods, culture, architecture and people were all very great experiences. The staff on-board went above and beyond to provide for us and were present when needed, but also unobtrusive and efficient. This has provided great value for the cost of our cruise. We highly recommend this cruise and would love to have another opportunity some day. Read Less
Sail Date June 2017
This cruise went from Nuremburg through Austria to Budapest in Hungary. The ship itself was clean and well appointed as was our room with a balcony. The crew was helpful and very nice. Food was good. The lounge was nice but could ... Read More
This cruise went from Nuremburg through Austria to Budapest in Hungary. The ship itself was clean and well appointed as was our room with a balcony. The crew was helpful and very nice. Food was good. The lounge was nice but could probably have used at least one more waiter. For three days our boat was off schedule so that it could go into dry dock for repair. We were completely off the boat for the day that it was in dry dock. We spent hours being bused to places that the ship should have docked in. Communication for these changes were not well done. The first two nights, we were docked looking at sand and gravel pits. Two nights and one day we were docked right next to other Viking ships so that we could all go through to shore through each boat. This meant that, if we would have wanted to sit on our balcony or open our curtain, we would have been directly looking into the stateroom of another ship. Balcony was truly a waste of money. This same scenario happened last year on Viking to an acquaintance of mine. This tells me that it isn't all that unusual. We were not offered anything for trouble. The only exception to that was the day of the boat being in dry dock, we were told that we could catch the bus and go back to the ship. After 1 ½ hours on the bus, we waited (no bathroom) 45 minutes for the ship to come. After this, the Captain offered us one free drink in the bar! Read Less
Sail Date August 2016
We chose this cruise because we did the viking Rhine cruise last July and loved it, we had a great time this cruise, wish we had more free time at each stop but we did have some, the optional tours were great except the one to a museum, ... Read More
We chose this cruise because we did the viking Rhine cruise last July and loved it, we had a great time this cruise, wish we had more free time at each stop but we did have some, the optional tours were great except the one to a museum, guide was not engaged and we were promised 2 demos we never got, we bought the pictures at the end of cruise but many duplicates were on it, food and room was great, wonderful service, they have fun entertainment to keep you busy, we are planning to go on viking ocean cruise in Jan, these boats only have 930 guests, their river boats have around 200, I like the fact that you can dress casual or formal your choice, no seating requirements, you can go where you want and be comfortable. When you came in from tours staff was there to meet you with a small fruit drink, cool towel or cookie. Read Less
Sail Date July 2016
This was our very first cruise, and I had always wanted to visit Budapest, the birthplace of both sets of my grandparents. Everything about the cruise was wonderful- delicious food, informative tours, excellent staff, comfortable ... Read More
This was our very first cruise, and I had always wanted to visit Budapest, the birthplace of both sets of my grandparents. Everything about the cruise was wonderful- delicious food, informative tours, excellent staff, comfortable amenities, easy connections and transfers, and enjoyable entertainment! We arrived early in Budapest to extend our stay in the city before checking in to the ship, all part of our Viking experience. We stayed at the Budapest Marriott which was also excellent in every way- very convenient for walking and exploring the city, delicious breakfasts, and very comfortable accommodations. By the second day on the boat, we agreed we will be doing this type of cruise again. Since our return we booked another Viking river cruise for later next year! The experience was perfect for us- small number of passengers, personalized service, culturally oriented, and flexibility to go off and do what we like to do like exploring by bicycle, hiking, etc. We are very active 60+ year olds and we were as busy as we wanted to be. The Viking River Cruises would suit all ages. We are very excited for our next cruise! Read Less
Sail Date July 2016
Booked this cruise with my daughter as a college graduation present and it was a gift to us both. This was our first cruise and, although I don't have another experience to compare it to, it was a wonderful experience. This cruise ... Read More
Booked this cruise with my daughter as a college graduation present and it was a gift to us both. This was our first cruise and, although I don't have another experience to compare it to, it was a wonderful experience. This cruise line really knows what it's doing from start to finish. We booked air through Viking which was a great price and they timed everything up better than I ever could on my own. We had a pretty good idea of the places we wanted to see but tossed around the cruise line to pick going through about 3 brochures. Viking just stood out and it did not disappoint! The staff, ship and food were better than anticipated. Shore excursions were great and well organized. We WILL be doing this again and the only decision to make will be the destination. Can't wait to cruise with Viking again soon! Read Less
Sail Date July 2016
Have traveled extensively in Western Europe but wanted to explore Eastern Europe. Cities like Berlin, Nuremburg, Dresden, Vienna and Budapest were ones we always wanted to visit. This Viking trip provided all that and more. We went into ... Read More
Have traveled extensively in Western Europe but wanted to explore Eastern Europe. Cities like Berlin, Nuremburg, Dresden, Vienna and Budapest were ones we always wanted to visit. This Viking trip provided all that and more. We went into it with some skepticism as we had never taken an organized trip before, but the manner and organization of this trip changed our skepticism into a most positive experience. The other thoughts to add was that the entire staff and tour guides were excellent and most helpful. Service and responses were always timely and very customer friendly. We also enjoyed meeting new people and in the smaller ship environment got to know many and have already stayed in contact with many of them. End Read Less
Sail Date May 2016
We chose a river cruise for our very first cruise experience because we did not want to travel with thousands of people on an ocean cruise. We added a pre-extentsion in Budapest to have additional time to explore Hungary (birthplace of my ... Read More
We chose a river cruise for our very first cruise experience because we did not want to travel with thousands of people on an ocean cruise. We added a pre-extentsion in Budapest to have additional time to explore Hungary (birthplace of my grandparents) and to adjust to the time difference and long flight. Connections to embarkation port and disembarkation went very smoothly. We felt safe and well cared for in the foreign airports, and all provided travel was very comfortable. We had a lower level cabin that suited us fine. All aspects of the ship- crew, service, ship, dining, entertainment, activities, and shore excursions were superb! We enjoyed the delicious local foods, and beverages; the wait staff was professional and friendly, providing the best personalized service. The concierge helped us with our many questions and and to plan additional activities we wanted to do. We don't know how Viking can do this any better. One day into the cruise we both agreed we will do this again! Read Less
Sail Date April 2016
This was our first cruise of any kind and it was a wonderful experience! The riverboat was a nice way to travel and did not make me feel as though I was on water. The cities chosen for the tour were beautiful places, some that I had never ... Read More
This was our first cruise of any kind and it was a wonderful experience! The riverboat was a nice way to travel and did not make me feel as though I was on water. The cities chosen for the tour were beautiful places, some that I had never heard of before, that I am so glad to have seen. The staff on our Viking cruise was superb and exceeded our expectations. They were all so very helpful and polite. The food was excellent. The room was clean, efficient and met all of our needs and had a very comfortable bed. The tours that were set up had local guides which spoke English and were so informative and interesting. I also appreciated the comfortable motor coaches used to and from the riverboat and also on our tours. Viking was first-class in every way and clearly they go out of their way to make sure each guests has a wonderful experience. I look forward to cruising with them again! Read Less
Sail Date April 2016
My wife and I, along with friends, took a Viking Cruise on the Danube departing September 25th, 2015 from Nuremburg, Germany. It was planned to arrive in Budapest on October 1st. It did not. Our Viking Cruise was a total ... Read More
My wife and I, along with friends, took a Viking Cruise on the Danube departing September 25th, 2015 from Nuremburg, Germany. It was planned to arrive in Budapest on October 1st. It did not. Our Viking Cruise was a total disappointment, with a significant under delivery in overall customer experience due to: 1) the excessive use of bus transportation with “claimed” low waters in the Danube, 2) Viking’s lack of communication on this issue prior to our trip commencement and during its duration 3) a requirement to change ships (Viking Var/Tor) for the second half of the cruise, and 4) no completion of the trip in Budapest where we were promised an evening cruise to view this magnificent city by night. Viking well in advance of our departure knew of the low water levels. No option of canceling our trip was given. Here are the details. 1. We did not have a full and fulfilling River cruise, using bus transportation for the bulk of the trip to access towns and cities, including Passau, Melk and Budapest. Our cruise became the most expensive BUS trip we have ever experienced. The extent of our bus transportation reduced our time to experience these major cites to well below the quality that Viking committed to. One bus trip exceeded 4 hours. We even missed the first evening in Vienna and much more that was promised. 2. The extent of our river cruising on the Danube was approximately 90 minutes completing the Wachau Valley, disappointingly at the end of the day, in dark lighting. This was hardly the time to see this wonderful scenery, take great photos, and see the promised beauty of the rest of this leg of the river. This part of the cruise was promised to start at lunchtime. It did not. 3. Our trip was not completed. We did not finish our voyage with a promised evening River Cruise on the Danube in Budapest. Luckily, we had extended our trip, and purchased an evening cruise in Budapest with a local operator and experienced this magnificent city from the river, but incurred the additional cost. Viking could have figured out a way to deliver this end piece of the journey. We, as has many of our cruise colleagues have, informed Viking of our negative experiences with their Danube Viking Cruise, asking for refunds and credits. We have communicated via email to VP Customer Relations, Jason Pashko, Head of North America, and Torstein Hagen, CEO of Viking. We have heard no replies after requesting for personal phone calls to better describe our experience. We have been left with Customer Relations Case Managers who have offered us a 25% credit on a future trip. Consistent with Viking’s “divide and conquer” approach to customer complaints, they refuse requests for taking the issue to senior management, and have offered credits ranging from 20% to 35% on a future Viking Cruise for our cruise colleagues. This is ridiculous. Why would an organization the size of Viking offer differing compensation levels across customers on the same cruise, all experiencing the same shortfall in experience? How DISAPPOINTING!!!!!!!!! Read Less
Sail Date September 2015
This was our first Viking cruise, but NOT our first river cruise (we did Avalon on the Rhine in 2013). In my opinion, Viking compares very poorly to Avalon for a variety of reasons: the cabins on the Tor are smaller, the staff was far ... Read More
This was our first Viking cruise, but NOT our first river cruise (we did Avalon on the Rhine in 2013). In my opinion, Viking compares very poorly to Avalon for a variety of reasons: the cabins on the Tor are smaller, the staff was far less friendly (other than one waiter and Sorin the Program Director, he was funny!), the food was mediocre at best, very limited variety especially with lunch. Tours seemed disorganized. Information was lacking, especially with limited overhead announcements. The sundeck was closed down for a majority of the time. The same wines were offered every day, other than when they FINALLY gave us something different on the last day. We also were among those that had to be bussed to another port as the Tor could not sail through at Passau. So we were disappointed that we had to re-pack everything, bus to the next port, unpack again, etc. We didn't really lose any tour time, but the 2nd ship the Viking Var was FAR worse than the Tor. Staff on the Var were really not friendly at all. We were told there was Wifi access in every cabin, yet our cabin 212 had NO wifi on the Var, forcing me to have to go down to the lobby and use that, and that even was slow. The first night on the Var we were fed the very SAME meal we had the night before on the Tor. Our group of 4 couples were very disappointed with Viking. While I will "never say never", I have no desire to sail Viking ever again until less maybe if it was totally free (unlikely). Avalon is FAR better with food, staff, and organization! Read Less
Sail Date August 2015
My wife and I took the Budapest to Nuremberg trip on the Viking Tor May 1, 2015. Beautiful, modern ship and a crew that will do anything to make the traveler happy. We stayed in one of the suites at the stern of the ship. It is certainly ... Read More
My wife and I took the Budapest to Nuremberg trip on the Viking Tor May 1, 2015. Beautiful, modern ship and a crew that will do anything to make the traveler happy. We stayed in one of the suites at the stern of the ship. It is certainly a luxurious accommodation. The only concern was the vibration at times from the engines that were running at 90% power to sail against the Danube current. We had to take the coffee pot out of the coffee machine to eliminate the vibration noise. There are two glass doors separating the bedroom from the rest of the cabin, and they had to be kept open or they vibrated noisily. Otherwise, very comfortable room with terrific views from two sides of the suite and a great sitting balcony on the stern. We loved the food, and typically selected from the left side of the menu, which provides regional dishes. We were concerned that with the great food, wine, and sinful deserts, we would gain weight on the trip. However, we both lost a couple of pounds, which I attribute to moderate portion sizes and a lot of walking on the excursions. Budapest is an interesting city, but the visit was too short. We would recommend spending a couple of days there before the sailing to get a better view of the city. In Vienna, we went on the optional tour of Schonbrunn Palace, and it was well worth the effort. We visited the beautiful churches of Benedictine abbey at Melk, and the St. Stephen's Cathedral in Passau, both awesome experiences. Because of recent rains and high water on the river, we were only able to get to Vilshofen, Germany, and docked there for the remainder of the trip. There was a bridge up river that the ship could not clear. We were bused about 90 minutes to Regensburg and enjoyed St. Peter's cathedral and a well preserved medieval city. The final full day was a 3 hour bus trip to Nuremberg, which we skipped. Instead, we explored Vilshofen with many others who also skipped the long bus ride and got a nice taste of a German town. The high water issue is one of the risks of river boat cruises. They can be interrupted by high water, low water, or lock strikes. Probably the best part of the trip was getting to know new people from around the US and other english speaking countries and making great friends. Unfortunately, we were booked on a 6:30 AM flight out of Nuremberg on departure date, so we had to leave on the transfer bus at 1 AM because we were so far from Nuremberg. Read Less
Sail Date May 2015
We landed in Zurich and Viking bussed us to Basel. We spent a very enjoyable day in Basel and spent the night in the Radisson Blu. The hotel was very nice and the buffet breakfast was fantastic. We embarked the next day and started sailing ... Read More
We landed in Zurich and Viking bussed us to Basel. We spent a very enjoyable day in Basel and spent the night in the Radisson Blu. The hotel was very nice and the buffet breakfast was fantastic. We embarked the next day and started sailing at 7:00 or 8:00 PM. The Viking Tor was christened in 2013 and holds 190 passengers. The dining room was very spacious and comfortable with floor to ceiling windows. The staff was exceptional and very friendly. The food was excellent and offered a varied menu. The beverages during lunch and dinner were complimentary and bottomless including beer and wine. Every meal was an adventure in local dining. WE embarked in France (Strasbourg) and several cities in Germany (Rudesheim, Cologne, etc.), and Netherlands (kinderdjik) before arriving in Amsterdam. There were at least two different excursions in each port (e.g. Alsation Wine tasting, the Black Forest, WWII memorial, Heidelberg Castle, Marksburg Castle, the DOM Cathedral in Cologne, and the windmills in Kinderdjik). All of the docents on the excursions were knowledgeable and very personable. I would definitely recommend a Viking River Cruise in Europe. I want to sail the Danube next from Passau Germany to Budapest Hungary. Read Less
Sail Date October 2014
Pre cruise trip to Lucerne planned by Viking. We were well cared for while there. Met at airport, transported to hotel, side trips available all very well coordinated by Viking. After 3 days transported to Basel to met Viking Tor. Boarded ... Read More
Pre cruise trip to Lucerne planned by Viking. We were well cared for while there. Met at airport, transported to hotel, side trips available all very well coordinated by Viking. After 3 days transported to Basel to met Viking Tor. Boarded ship, luggage taken to room by Viking, then on to first of many wonderful dinners. Program director lead informative greet and meet to let us know plans for our trip down the Rhine. He also introduced the crew. Each day was filled with side trips, delicious meals, smiling and friendly crew and evening entertainment. The rooms were comfortable, clean and well kept. The crew and schedule were very well coordinated, informative and our days were run like a well-oiled machine. It was a sad day when we knew our cruise was over and we had to fly home from Amsterdam. I would not hesitate for a second to plan another Viking cruise. So very enjoyable and relaxing. Read Less
Sail Date September 2014
Out Viking Tor cruise along the Rhine, from Amsterdam, Netherlands to Basel, Switzerland, was filled with beautiful sights (and sites), wonderful food, and terrific people. From the windmills of Kinderdijk and cafes of Cologne to the ... Read More
Out Viking Tor cruise along the Rhine, from Amsterdam, Netherlands to Basel, Switzerland, was filled with beautiful sights (and sites), wonderful food, and terrific people. From the windmills of Kinderdijk and cafes of Cologne to the castles of Heidelburg, the beautiful streets of Strasbourg, this trip had something for everyone. Learning how to construct a Black Forest cake or simply catching the glorious view floating up the middle Rhine presented only two aspects of the trip. On board, the crew and staff were thoughtful, helpful, and fun to be around. The food was delicious and not like the overpowering piles found on those huge vessels. The intimacy of the Viking ship makde for a friendly, accessible atmosphere. Having gone as part of the Pied Piper group enhanced the atmosphere in which we could get to know our fellow travelers well enough to create some lifetime friendships. I highly recommend this cruise (and the Seine River cruise) to anyone. If you are queasy about being on the rough sea, there's no need. The rivers are smooth and steady. Read Less
Sail Date September 2014
We traveled with 3 other couples, one from Texas, one from Florida and my husband & I and the other couple from Kansas. We had never taken a river cruise before and were very happy with how it went. The staff was very friendly, ... Read More
We traveled with 3 other couples, one from Texas, one from Florida and my husband & I and the other couple from Kansas. We had never taken a river cruise before and were very happy with how it went. The staff was very friendly, courteous, helpful and professional. The Rhine River was beautiful with such gorgeous scenery along the way and smooth traveling. The towns/cities where the ship stopped were all close to port and we had some wonderful guides on the excursions. The food was wonderful and the included wine and beer were a plus(since they are not usually included with dinner on the ocean cruises). The entertainment was good and we especially enjoyed the music trivia contest, that our group won! The rooms were small but well thought out as to the needs of passengers. We were very lucky the weather was so beautiful, we only had rain one day. We did an extension to Montreux, Switzerland. It was marvelous. Our tour guide took very good care of us (we were in a party of 8) and gave us great tips to maximize use of our time there. All in all, we thoroughly enjoyed the whole experience and plan to take another river cruise in the near future. Read Less
Sail Date September 2014
This was our first Viking cruise and, overall, we were quite impressed. We liked the dining options and the food was always good (with several choices), so was the wine. The excursions were well planned, the guides were generally quite ... Read More
This was our first Viking cruise and, overall, we were quite impressed. We liked the dining options and the food was always good (with several choices), so was the wine. The excursions were well planned, the guides were generally quite good, knowledgeable and their English was easy to understand, and the buses were clean and comfortable. Only comment is that there sometimes was not sufficient time to see more of the sights, particularly in cathedrals, museums, etc. - a few times it seemed like we were a bit rushed. The one disappointment was that for a good part of the cruise, the internet was not working which prevented us from sending messages and photos to folks back home - and even once they got it working again, sometimes it was spotty as far as getting connected in the cabin. We opted for the pre-cruise extension in Montreux and that was just a great experience, especially the accommodations in the Montreux palace. Sorry you will be dropping that extension. Suggestion: for land extensions, can Viking provide, before the trip, a list of suggested restaurants with e-mail contacts if one wants to make an advance dinner reservation for a special occasion (we celebrated our 50th anniversary in Montreux), as well as recommended attractions to permit some pre-planning. Overall, we were extremely happy with the cruise and will definitely want to sail with Viking again. Read Less
Sail Date August 2014
This was our first river cruise and our high expectations were met. The dining venues and seating in common areas allowed for personal preference and were kept spotlessly clean. We found the captain and all staff to be helpful and friendly ... Read More
This was our first river cruise and our high expectations were met. The dining venues and seating in common areas allowed for personal preference and were kept spotlessly clean. We found the captain and all staff to be helpful and friendly without being pushy. Really excellent crew. I had expected a sort of token tour for each day's port, but I was so very wrong. The included tours were excellent, complete in every way. The guides knew the area, could answer questions easily and were personable without being intrusive. The individual sound packs made hearing easy even in large groups. The Viking buses are excellent and our driver was amazing! Optional tours were explained clearly. Ample time was available to enjoy all three meals aboard and still join any tour. We loved the Alsace tour to Klipfel Winery. Actually, we rate the overall organization as excellent. The behind-the-scenes planning and execution made for seamless trips on and off the Tor for excursions as well as for embarkation and debarkation. Food was uniformly delicious and presented beautifully. No overwhelming piles of food, but lots of choices. It was fun getting multiple appetizers to try the unusual. Buffet and/or menu service at breakfast was a treat. Lunch buffet on the back deck was special. Entertainment is not a high priority for us, but everything we participated in was very well done and enjoyable. The talks about the next day's stop were informative, but not overly detailed. Great! We had a great time on our Amsterdam extension. Again, the included tour was excellent. The hotel was lovely, the views were terrific and the front desk staff very helpful. The hotel dining staff could be trained to be more guest friendly, but the food was good. In short, we prefer this river cruise over every ocean itinerary we have participated in. (If Viking can figure out how to eliminate cold, rainy, foggy days--especially during the Rhine castle viewing day--they will have achieved perfection!) Read Less
Sail Date July 2014
After many discussions and reviewing many different destinations, my wife and I decided on the Viking Rhine Get-A-Way from Amsterdam to Basel Switzerland. We traveled alone, just the two of us. During the trip we met several people from ... Read More
After many discussions and reviewing many different destinations, my wife and I decided on the Viking Rhine Get-A-Way from Amsterdam to Basel Switzerland. We traveled alone, just the two of us. During the trip we met several people from all aver the world and made many new friends. Thinking about our journey on the Rhine with Viking, there is not a single negative thing. It was absolutely the best vacation I've ever been on, and very much looking forward to booking my next Viking River Cruise. There is no better way to visit several different destinations without packing and unpacking, as you move along the river through different countries. The accommodation's were very nice, the food was fabulous, the staff was friendly and went above and beyond to ensure that your every need was being met. The guided tours were amazing and the English speaking guides shared the history of the different sites you visited. Again, I can't say enough good about our trip. If you want to have a vacation that makes for lasting memories, makes you forget about all the daily things everyone is faced with, book a Viking River Cruise. You won't be sorry! Read Less
Sail Date July 2014
This was the perfect holiday for our party of 6. Everything went realy well from the flight to Amsterdam from Birmingham to the return flights, Basel to Amsterdam and then again on to Birmingham. We travelled by coach for the short ... Read More
This was the perfect holiday for our party of 6. Everything went realy well from the flight to Amsterdam from Birmingham to the return flights, Basel to Amsterdam and then again on to Birmingham. We travelled by coach for the short journey to the the boat where we were able to check in, our luggage already on board and brought to our staterooms. The afternoon was free to explore Amsterdam before we rejoined the boat for dinner and set sail. The food and service was second to none during the whole trip. The crew were very friendly and nothing was too much trouble for them. We had several stops and sightseeing trips during the journey, all very well organised and not too strenuous considering the age group of the majority of passengers. Passengers were also able to go off on their own if it was their preference. River cruising is the ideal way to see large parts of different destinations, the boats are not too big and impersonal and it was easy to make new friends. We are certainly going to do more river cruising in the future1 Read Less
Sail Date June 2014
My friends and I traveled on the Viking Tor this past June from Basel north to Amsterdam. Everything was beyond amazing. The flight was well-handled by Beth, our travel agent, who booked us an extra day in Lucerne, truly the city of my ... Read More
My friends and I traveled on the Viking Tor this past June from Basel north to Amsterdam. Everything was beyond amazing. The flight was well-handled by Beth, our travel agent, who booked us an extra day in Lucerne, truly the city of my dreams! The accommodations in the hotel were good but the extras (esp. breakfast) was NOT up to the standards of the remainder of the trip. That's the last negative you'll here from us! Suzanne Hartkop, the Viking representative in Lucerne, was simply AMAZING (!), beyond all expectations. She took a personal interest in each of us, offering guidance, suggestions, information with facility and consummate ability. Viking can use Suzanne as the template by which other representatives can be measured. Once we boarded the Viking Tor, the six of us (we traveled with close friends, the Eisenbergs and the Rubinsteins) entered a world Viking can be truly proud of. All staff were helpful, courteous, amenable -- at all times. The dining room staff were wonderful and the food fantastic. Although we did not have assigned seating (thank goodness)and moved around the first couple of days, we met with your waitress Judit, and remained at her table throughout the remainder of the cruise. She was fantastic and made each meal enjoyable in so many ways. Special thanks to the executive chef Mark Anthony Saldua whose kitchen always produced foods to match any restaurant anywhere. This was truly a great cruise and we look forward to returning for another Viking River cruise!! Read Less
Sail Date June 2014
Viking has created an excellent experience for their travelers. From the time we came on board we were treated very well by everyone which made for a very pleasant cruise. The tours and information provided by the staff were wonderful in ... Read More
Viking has created an excellent experience for their travelers. From the time we came on board we were treated very well by everyone which made for a very pleasant cruise. The tours and information provided by the staff were wonderful in every way. It was an easy way to see a very beautiful part of Europe and experience the local culture with guides that were very knowledgable and friendly. All of the little details like transportation to daily tour destinations was very efficient. Our room was very conforatble, especially the bed for sleeping. The food was local in origin which made for a more authentic experience and it was also excellent. In retrospect our cruise was a memorable experience that rates very highly with the traveling we have done. Thank you for making our experience so much fun. Read Less
Sail Date May 2014
Traveling from the USA, we chose to extend our cruise on the front end in Amsterdam. Viking was there to greet us and get us to our hotel. The Viking rep at the hotel talked to us about the Walking Tour of Amsterdam and told us about other ... Read More
Traveling from the USA, we chose to extend our cruise on the front end in Amsterdam. Viking was there to greet us and get us to our hotel. The Viking rep at the hotel talked to us about the Walking Tour of Amsterdam and told us about other sights to see, even walking us to a canal boat tour. Our Walking Tour included a couple who had just come off the same river cruise from the opposite direction, so we learned even more about the fun we were about to have. We were taken to the Viking Tor and escorted to our cabin, which was very comfortable. Everyone went out of their way to make us feel welcome. We enjoyed the briefings and the daily plan of the day to keep us up to date on where we needed to be and when. We took full advantage of the excursions, both included and extra, and thoroughly enjoyed each one. We got to know the whole crew with whom we interacted, from the Captain to the servers, and got to know some of them very well. We met a variety of interesting, friendly people from all over the world and still keep in touch. The Viking attention to detail on logistics was impressive from beginning to end. One anecdote: at the airport in Basel, waiting for our flight back to Amsterdam, we met a couple who also came to Amsterdam two days early, but on their own. The husband developed a serious eye problem, so they notified Viking, who ushered him to a doctor, who performed laser surgery that day, and transported the couple back to their hotel and later to the Tor so they could enjoy the cruise, despite the fact that Viking had no legal responsibility to do any of the above. Pretty impressive, in my opinion. We've already signed up for the Barcelona to Venice Mediterranean Cruise. You do it right! Read Less
Sail Date May 2014
We met the Viking rep at the airport and caught a very smoky bus to the ship. The ship was very nice and our rooms were ready pretty quick. After unpacking, we went on a walking tour of the city that Viking provided. This was our first ... Read More
We met the Viking rep at the airport and caught a very smoky bus to the ship. The ship was very nice and our rooms were ready pretty quick. After unpacking, we went on a walking tour of the city that Viking provided. This was our first experience with Viking and overall we were very pleased. Day 2, we sailed to Kinderdijk, a UNESCO World Heritage Site. We toured windmills. Returned aboard for lunch and an afternoon of Dutch diversions: sample handcrafted Dutch cheeses and jenever, a distilled juniper liquor. Cruised through the night. The windmill tour was very nice. Cloudy morning gave way to a sunny afternoon. Temperature was about 70. We have great waiters on our ship, Allen LaCapp, from the Philippines. Very funny and entertaining. Other wait staff that were really great were Expidito and Vanya. Day 3 - Cologne. UNESCO World Heritage Site. Continued along the Rhine this morning; arrived in Cologne and disembarked for a walking tour. Strolled through Old Town past St. Martin’s Church, and spent some time inside Cologne’s Dom, We arrived a little late in Cologne, due to slow sailing time due to the Rheine river being low. We walked a total of 3.4 miles today, that included our Viking walking tour plus walking on our own. We had a great lunch at Peters Brauhaus. We had brat and potatoes and apple strudel plus Peters beer. We paid 25€ Euros. Nice weather, partly cloudy most of the day. High was around 68 degrees. Day 4 - Koblenz & Rüdesheim. Proceeded along the Rhine, disembarked to tour 700-year-old Marksburg Castle. Lunch aboard and enjoyed the scenic passage, where castles overlooked the river from their hilltop locations. Arrived in Rüdesheim in the late afternoon. Spent free time in the pedestrian-only Drosselgasse. We also walked around on our own. Had a great dinner at Wirsthaus Hannelore in the Drosselgasse district in Rudesheim. Beautiful sunny cool weather this afternoon. We walked 3.7 miles this afternoon. Day 5 - Heidelberg & Speyer. We cruised through the morning enjoying brunch and the passing scenery. Arrived in Mannheim and disembarked for a journey to Heidelberg. Visited the beautiful sandstone ruins of imposing Heidelberg Castle, and took in the scenery of the Neckar River Valley and the city's many red rooftops from its hilltop location. Continued with a walking tour through the Old Town to Heidelberg's renowned gates. We rejoined our ship in Speyer in the afternoon. Day 6 - Strasbourg. We docked this morning in Kehl, Germany and disembarked for a guided tour of Strasbourg, France, across the Rhine river. We saw the European Parliament and toured the interior of the city's famed cathedral. The six of us took the optional Alsatian wine tour. Went to a couple of little villages plus a wine cellar. We sampled 4 different wines. Paid €49 Euros per person. It really wasn't worth it. Day 7 - Breisach. After cruising through the night we arrived during breakfast in Breisach, gateway to the Black Forest. Very scenic town. Had lunch on board and then we went on the included Black Forest excursion. It was a scenic excursion through the area’s renowned mountain landscape, rolling meadows and dense forests. Once there, we visited a local workshop where cuckoo clocks are made. The scenery was very beautiful. Weather was beautiful today, sunny and mild. Day 8 - Arrived in Basel. After breakfast, we disembarked. We extended our stay in Basel by one day. We stayed at the Swissotel Le Plaza de Basel. I joined the Swissotel Circle (free) which will give us free internet in the room. $149 plus taxes came out to $156 Francs and that is about $175 U.S. dollars. Our rooms were ready as soon as we got to the hotel, our cab ride was 40€ Euros ($55 us) for all 6 of us, the Viking ship arranged the cab for us. The hotel was very nice. After checking in, we walked about 5 miles to and around the old town area. After napping at the hotel, we all headed back to the old town area, this time via the tram (light rail system). We had free passes from the hotel. We had dinner at a nice little Italian place called Barfi. Great food. Weather was mostly cloudy and cool. Read Less
Sail Date April 2014
I am going to be much more critical than is warranted because I want to point out the limited downfalls of Viking. Overall, we would rate this trip an 8-9 out of 10 so we liked it and would do another. I think it important to research what ... Read More
I am going to be much more critical than is warranted because I want to point out the limited downfalls of Viking. Overall, we would rate this trip an 8-9 out of 10 so we liked it and would do another. I think it important to research what type of cruise you want to do. Viking does a much focused type of cruise with a very set schedule. It’s kind of like going on vacation where the first day, you just relax and say "I am on vacation" and don't fight it. Viking can be very very set in their ways and for the most part, they do all they can to make this a good experience. However, if you want something out of the ordinary, like upgrade your room, schedule a airport transfer or if you want to tip with anything other than Euro or US$, then they are not flexible and it can be irritating. They could work on that a bit. Our cruise was a Christmas Market Cruise and we did everything and more than we had hoped to. We booked our own airfare only because we did not know better. Viking works best if you use all of their services and if you confine your trip to what they offer. If you book airfare with them or extended stay, then they will make sure they meet you at the airport and take you back. One caution however is that you must remember that there is no such thing as a $199 air fare that they tout once in a while. It is simply that Viking is subsidizing part of that cost so they do not discount their room, which they very very very seldom do. When you book your air fare through Viking make sure you look at the flight times and layovers. That $199 airfare will most likely get you stuck in an airport for a few hours or a longer flight home so just check the details. We ended our trip in Passau, Germany so for 95% of the group, the trip was over and they needed to go to Munich airport for their flight back home. While I suspect not normal, one couple had to get up at 2 am to catch their bus. Let me explain. The drive to Munich is 2 hours so they allow 3. They schedule pickup 1/2 hr prior to that and then you need to be at the airport to 2-3 hrs ahead of time. If you have a 7 am flight, booked for you by Viking (can you say $199 air fare?), then you get the idea. On our trip, we booked our own airfares and were able to screw up our own schedule by allowing a 4 hr layover in Amsterdam so you need to get involved. You have to remember that you are in the middle of the night when you get to your first layover so my advice is to pick a flight to minimize layovers and look closely at departure times and where the airport is. Doing this will greatly improve your experience. The other somewhat irritating issue is tipping. Viking being an American/Swiss company asks you to partially subsidize their costs and tip at the end of the trip. Its the American way. It was interesting watching the Tour Director and others encourage tipping in Europe where there is no tipping. This is completely up to you but they do lay on the guilt trip for you. Something I felt amusing is that they will only accept tips in euro or US$. If you are to tip, a great way to get rid of the misc currency, from Hungary for example which is not euro, is to leave that as part of the tip. NOPE, we only accept euro and US$. I never had anyone tell me before when I was giving money away that they wanted it only in certain form. Viking could work on this. Now the good part. There are only 170 or so people so this is not a 3,000 person Princess Cruise so you need to rethink this. With only 170, they can plan pretty well. I liked the single dining experience. We had time for Happy Hour and usually a brief talk about what was going on the next day in the Lounge and then you had 1/2 hr or so to make your way to the dining room. I would rate the food overall 7 out of 10 which I think is pretty good. If you are a picky eater, look closely at the menu and you will find a César salad always available with Salmon or chicken on it or some other dish so look and ask. We purchased the unlimited bar which probably was not worth it $150 euro or $200US each but it did boost the level of the trip. We ordered a bottle of wine off the separate list each evening and had a few cocktails before or after the meal. It was nice not putting yourself in a position of wondering how much it was. On the other hand, if you can eliminate worrying about the cost, then I think you could drink as much as you want for less than the $200 per person. A bottle of wine was about $30. A typical day started with a pretty good breakfast that started at 6 and went to 9AM. You can get a European breakfast of cold cuts and cheese of a Texas breakfast of eggs, bacon, ham, sausage etc. You get the idea. Following breakfast 6 days out of 7 is the tour of the day that is usually included in your booking fee. They do have a couple of side trips like an opera (that only 50% thought was good enough to warrant going). Most tours have a guide who wears a microphone and broadcasts a monologue as they walk. Each room and person is provided a devise to listen (make sure you charge it every night) This works very well. The walks are not that difficult and normally Viking, after the first day, formulates a special tour group for those that do not want to or cannot keep up and they do it gracefully. Given that this was the Christmas Market Trip, we usually had a tour of town and then back to the boat which was almost always close to the market or you could easily walk. Trying to figure out where to spend your time was never a problem. It was a bit cold so we always looked forward to getting back about 4 for happy hour and talk to other guests about their experience. Always about 5 or 6 the tour director would come in and have a presentation about the next day’s trip (always something you want to do) Following was open seating dinner but within a couple of days you started to know people and which ones to sit with and which ones to avoid if you know what I mean. .Not very often did we need to avoid anyone but we did form a little group that sat together each evening so the conversation was not ever strained. Especially with two of the ladies that loved to shop. At one point, one of the ladies had to buy luggage in town just to bring back to the ship what she bought. Let me summarize my suggestions for booking with Viking. If you can do all of the booking with them, do it however make sure you look at the times and discuss when you need to be off the boat. Consider arriving a day or two ahead to get used to the time change. If you arrange your own air travel or decide to extend your trip without Viking I highly suggest you make your own arrangements. We wanted to go to Munich to meet some friends and booked a Transfer from the ship to the airport. Viking wanted $150 euro each for this but we bought it. We only had one day in Munich so we wanted and early transfer and were told by Viking a number of times that their guests are first and they will take us when they have time. We canceled with a $30 fee each and rented a car for $100 euro and had a wonderful drive. Viking takes care of its own and after that you are better working it out yourself. Bottom line we would and will take another Viking Cruise but will not leave the travel details to them as it should be. You need to watch out for yourself   Read Less
Sail Date December 2013
We arrived in Budapest at about 9:00pm on a flight from Zurich. We had confirmed with Viking our time and method of arrival. Viking told us where to get a taxi, the approximate cost, and very specifically identified the location of the ... Read More
We arrived in Budapest at about 9:00pm on a flight from Zurich. We had confirmed with Viking our time and method of arrival. Viking told us where to get a taxi, the approximate cost, and very specifically identified the location of the ship. We reconfirmed all of this by phone before leaving. As you probably guessed, after dismissing the taxi, we discovered the ship was not where it was supposed to be. We wondered around in the dark of the Budapest docks until a very nice English speaking young man helped us find the ship and carry our bags to it. Once on the ship he had another surprise: no food. For those who have cruised before and expect having access to food basically any time, be aware that Viking serves a communal dinner from 6 pm to 9 pm meaning if you want a seat at dinner you must be there at 7 and you must leave at 9 when the kitchen closes. During the same period you can choose one of five never-changing choices at the bar (club sandwich, baked potato, etc.) There is no room service. It was possible to leave the ship to dine ashore, but only at a few destinations as the ship is mostly under way at dinner time. The TV ads and the online videos tout the sun deck where passengers may stroll and where the chief grows herbs and were there is a solar array for the hybrid engines. We saw several Viking ships along the route but never saw a solar panel and the few herbs that were there were strictly for show. More importantly, the sun deck closes for 4 days during the cruise because the ship barely clears the bridges even with the sun deck closed and disassembled. Not being able to go outside together with the ship being under way most of the time and the regimented communal eating schedule give the experience a very claustrophobic feel. We made the mistake of booking the most expensive stern suite, called the explorer suite or something. Do not make this mistake. The engine noise and vibration make sleeping difficult even with ear plugs. And the crew's off duty station is just above and being mostly eastern European the smoke a lot and the smoke fills the expensive Explorer suites. We wished we had rented a car and explored on our own. Read Less
Sail Date September 2013
Viking Tor Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.5
Entertainment 3.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 1.0 3.4
Family 1.0 3.4
Shore Excursion 4.0 4.2
Enrichment 4.0 4.1
Service 4.0 4.6
Value For Money 3.0 4.0
Rates 4.0 N/A

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