67 Viking Ocean Viking Sun Senior Cruise Reviews

Great cruise line. Awesome ship and service. One of the best designed ships we have ever been on. Wraparound Promenade deck. Thermal spa outfitted with more different treatment areas (whirlpools, snow room, dry sauna, steam room, etc). ... Read More
Great cruise line. Awesome ship and service. One of the best designed ships we have ever been on. Wraparound Promenade deck. Thermal spa outfitted with more different treatment areas (whirlpools, snow room, dry sauna, steam room, etc). Great fitness room. Most rooms between the common areas on decks 1-2-7-8 limiting how many stairs to traverse to get between rooms and common areas. Ship had no feeling of crowding anywhere. Common services desks designed to address client needs. Ship was largely digital meaning that many things could be accomplished through television set in the stateroom. Service was exemplary in every way. Wait times throughout the ship were short or non-existent. Service was highly anticipatory. All administrative activities including embarkation and debarkation, as well as port visits were professionally and efficiently handled. Very good food, using fresh, high quality ingredients. Food was well prepared and tasty. Special requests were handled by the culinary staff with aplomb. World Cafe had most items of the Restaurant + some additional surprises. Mamsen's deli was okay, but the Pool Grill was outstanding. Both Manfredi's and Chef's Table were very good. Could have offered more traditional desserts. On-board activities, while not lacking, could have been more robust. Afternoon tea was great featuring more than 12 types of tea. Enrichment lectures were good also and were recorded for later viewing in the staterooms. No casino or bingo which was a plus. Read Less
Sail Date September 2019
I believe Viking does a tremendous job of taking care of their passengers. We loved our previous River Cruise & many of the same positive traits were present on this one. A longer trip, so even though the food was good, it got boring ... Read More
I believe Viking does a tremendous job of taking care of their passengers. We loved our previous River Cruise & many of the same positive traits were present on this one. A longer trip, so even though the food was good, it got boring after awhile. About 1/2 the tours were great, the others only average and a lot of time on busses. I am not sure what they could do to improve the tours, but sitting on a bus for a couple of hours and listening to someone talk & point out that things we could barely see happened on several of the excursions. Other times we were able to get out and actually enter an attraction of building. Our Cruise director, Vicki, was hilarious and did a great job. The beverage supervisor/officer was everywhere and always pleasant. The staff were great. Our room Stewart, Mikko and our bar waiter, Jeorge and Sasha, our favorite bus assignment gal were just a few who helped make it a great trip. Only disappointment was the sales person for new cruises. We already had a future cruise booked, but he encouraged us to meet with him anyway to review details & excursions. We made appointment, met with him and he brushed us off. He was preoccupied, took phone calls, cut the meeting short to go elsewhere. ( about 10 min). He promised to send us recommendations for excursions, but never did. I will chalk it up to he had a bad day and concentrate on all the others who were great. Read Less
Sail Date August 2019
We have cruised many other cruise lines and were looking forward to this one because Viking was supposed to be a cut above, etc. It is not and we won't book another ocean cruise with them again. Food was average. Not much variety. ... Read More
We have cruised many other cruise lines and were looking forward to this one because Viking was supposed to be a cut above, etc. It is not and we won't book another ocean cruise with them again. Food was average. Not much variety. Service both dining and cabin was great. We had booked an Explorer Suite in the aft portion. The Infinity Pool on the 7th deck sprung a leak with the seal breaking overflowing on two separate occasions. First time they said they fixed it but then it happened again a few days later. We were told management would be contacting us. We heard nothing. Very disappointed in the lack of communication and caring. The cabin-couch only allowed for two people to sit. Chairs were hard to sit on-no cushioning. Overall, a very uncomfortable, unrelaxing cabin for the $$ spent! Entertainment sparse and poor and at later times. The shore excursions were nothing outstanding. Regular like you'd find offered by other cruise lines. Too bad because we really wanted to like Viking. Lack of caring doesn't do much for future booking on their ships. We're sticking with Holland America and Celebrity! Read Less
Sail Date August 2019
We chose to go with Viking based the recommendations from friends. We are not typically cruiseship people; however, the limited number of passengers (900) appealed to us. We were not disappointed. The Viking Sun is a floating ... Read More
We chose to go with Viking based the recommendations from friends. We are not typically cruiseship people; however, the limited number of passengers (900) appealed to us. We were not disappointed. The Viking Sun is a floating masterpiece of design and function. We booked a Penthouse Veranda Suite on Deck 6. I would book the same type of room on a lower level as the rough seas one whole day made it difficult to maneuver in the room. We had exceptional housekeepers. Both women were friendly and helpful for the entire experience. No need to twist a towel into an animal shape. The bar on the bow of the ship on the 7th Floor was wonderful. The view was always peaceful. The service was exceptional. We would also say that prices for alcoholic drinks were more than reasonable. We heard many people talking about other cruise lines and their exorbitant prices for drinks. We ate most of our meals in the buffet. The food was delicious, creative, gourmet worthy. We enjoyed having so many choices at each meal. We ate twice at Manifred's which was excellent. We dined once at the Chef's Table. We think that the space should feature a specific cuisine and not the "strange" combination of items that we experienced one evening. As for the excursions, I would concur with other Viking passengers: some of the excursions were merely large tour buses driving around congested streets. One glaring problem is that the excursions are NOT handicap accessible. There are no accommodations for getting off the ship and into a tour bus or van. In one instance, a gentleman in a wheelchair was lifted into the bus by the guide as NO Viking personnel were on hand to help him on or off the bus. The disembarkation ramps or steps were sometimes difficult for able bodied passengers. In addition, there are some very long treks from the ship to ground transportation. All of this information should be clear to people before they book the cruise. We felt that the paid excursions offered a much better experience than the included ones. With the price of a Viking cruise, we had hoped that some of the included excursions would be more interesting. We did not partake of any of the entertainment venues. We did listen to the guitar player in the upper level bar. We were bored out of our minds by the 10th day with his limited repertoire. We listened to the two-piece ensemble and were not impressed. We also did not use the spa or the "outdoor" pool. Well, no one used the outdoor pool; however, we did have 2 days of good weather and an open ceiling. We were surprised by the limited shopping on the ship, especially the Nordic store. I never saw anyone in the jewelry store except for our one day at sea. As for the library, that is a humorous label for the collection of books on the ship. Don't expect to find anything in a logical order by title, author or genre. Transportation to and from the airports was handled brilliantly on both ends. We will most likely do another Viking cruise in the near future. We truly had an elegant time in a casual atmosphere. Read Less
Sail Date August 2019
This was our first cruise experience and we definitely feel we made the best choice with Viking. We couldn’t identify one thing about our cruise (and pre and post land tours) that wasn’t top rate. Every detail was perfect from the ... Read More
This was our first cruise experience and we definitely feel we made the best choice with Viking. We couldn’t identify one thing about our cruise (and pre and post land tours) that wasn’t top rate. Every detail was perfect from the service, transfers, food, cabin and amenities. We were met at the airport by our Viking contact and taken immediately to our hotel in Oslo for a two day tour. We were then escorted on our train connection to Bergen to board the ship. After the cruise we stayed in London for a five day tour focusing on the life of Winston Churchill, which was great. Our hotel was centrally located and we were able to wash to all the sites in London- we even were able to check out the Brexit demonstrations. There were so many comfortable spaces on the ship, it felt like we were on our own personal cruise. There was never a line for any of the restaurants, the service was excellent and very friendly and personal- and the food was delicious and beautifully prepared. We enjoyed a variety of entertainment venues as well as taking advantage of the gym and spa- one of the best massages I’ve ever had. Every staff member on the ship from the top down was friendly and professional- many of the waiters knew our names from the first day. We enjoyed the included shore excursions in every port. There was plenty of time to explore on your own as well. We were so impressed that have already booked two more Viking cruises! Read Less
Sail Date August 2019
We chose this cruise to celebrate my husband's 80th birthday. We enjoyed it very much. We have taken many river and ocean cruises but not around the British Isles. The Viking Sun is a beautiful ship. The staircases are decorated ... Read More
We chose this cruise to celebrate my husband's 80th birthday. We enjoyed it very much. We have taken many river and ocean cruises but not around the British Isles. The Viking Sun is a beautiful ship. The staircases are decorated with murals of the Bayeaux Tapestry. The place where high tea is served each afternoon looks like a forest. The Explorer's Lounge is a wonderful space for relaxing and watching the changing view. Our cabin was very comfortable and well designed right down to the wooden shoe horn/clothes brush. The staff is incredibly attentive. I was constantly being greeted with "Good Morning or Good Afternoon or Good Evening Madam." The waiter in The Restaurant not only pulled out my chair but unfolded my napkin and placed it in my lap. The food in all the dining venues was excellent. Viking advertises that each port has an included shore excursion. I found this to be somewhat misleading as the excursions that cost extra were, with a few exceptions, much better than the included ones, many of which consisted of sitting for hours on an uncomfortable bus. We have done several cruises on ships that had 2000, 3000 and 4000 passengers and much prefer the Viking Sun which has just 920. Read Less
Sail Date July 2019
Viking Rep met us at the plane and helped us navigate Heathrow. Because we had a pre-cruise package, we were handed off to a limo driver, who was excellent. We thoroughly enjoyed the stay in London at the Conrad St. James. The ship ... Read More
Viking Rep met us at the plane and helped us navigate Heathrow. Because we had a pre-cruise package, we were handed off to a limo driver, who was excellent. We thoroughly enjoyed the stay in London at the Conrad St. James. The ship was all we hoped for, and more, We usually had breakfast and lunch at the World Cafe, because of its convenience, variety, and quality. Food and beverages were delightful and the waitstaff was very good, often excellent. Our dinners were in the Restaurant, but we especially enjoyed visit to the Chef's Table and Manfredi's.  Shore excursions were good-to-outstanding. One disappointment was that, because of the docking requirements, getting to the city or attraction could be time-consuming, thereby detracting from the time we had to explore the attraction, and sometimes a little stressful -- as, for example, imprecise directions for shuttle pickup in Dublin. Guides were generally excellent, with good communication skills and knowledge of the attraction. An inevitable disappointment was that, unlike the river cruise we took in 2014, the "included" excursion didn't always provide a comprehensive overview, and time in port was short enough that many "optional tours" overlapped with the included ones. We loved the sights of the British Isles, especially the northern Scotland islands, and we plan to come back to Edinburgh because we didn't get enough in one day. Our extension in Norway, despite a largely redundant second tour of Bergen after disembarkation and a less-than-ideal hotel choice (hotel choice in Oslo was inspired!), turned wonderful when we got on the train along the fjords and over the mountains, and that buzz lasted until we reluctantly accepted that the shuttle really was taking us to the airport, to leave beautiful Oslo behind. Will we go again? Absolutely. But we may opt for the more intimate River cruises, in which the shore excursions were predictably effective overviews of the destination. And we'll find our way back to Edinburgh, Liverpool, and perhaps add in a couple of inland cities on our own. A great way to celebrate our 55th. Well played, Viking. Read Less
Sail Date July 2019
We wanted to return to Norway and also to experience Viking Ocean Cruises after reading the wonderful reviews. This itinerary was a great combination of both new ports and return to favorite locations. This trip lived up to our ... Read More
We wanted to return to Norway and also to experience Viking Ocean Cruises after reading the wonderful reviews. This itinerary was a great combination of both new ports and return to favorite locations. This trip lived up to our expectations. We especially valued the "grown up" ambiance of Viking Ocean ships. There were many quiet locations to read or play games or even work on a jigsaw puzzle. We could find the peace and quiet we relish while at sea. After a number of cruises we are no longer interested in casinos, hordes of people, children running around, or the frenetic busy-ness of many cruise ships. Our cabin was very comfortable.We appreciated the balcony, even though some of the days were too chilly to sit outside. We were above the Arctic Circle, after all. But we loved the views even on the colder days. We did find that there was a little less storage space than on some ships. The bathroom was awesome. It was such a treat to have a full-size bathroom and shower area rather than the cramped cubicles on many ships. The service and attention to detail was exceptional throughout the ship. The staff was friendly and accommodating and did their jobs well. Even the public bathrooms were meticulously clean, and even had the sounds of bird song as a bonus. The entertainment and on-board activities were everything we needed. Great performers--nice "young" kids who were very friendly and approachable around the ship. I felt like I wanted to take them home with me. The greeting and service on arrival at the airport was wonderful. The staff went out of their way to take care of us and our baggage. Embarkation was easy and smooth, which we really appreciated after a very long flight. Our only complaint was probably regarding the dining rooms. We found the tables to be very close together which made it quite difficult for us to have a private conversation. Also the acoustics of the dining rooms were "loud." Sounds and conversations from other guests and the wait staff became very noisy and reverberated through the rooms because of all of the hard surfaces. We utilized the buffet most of the time because we found it to be more pleasant. The selection of food was varied and delicious. We now consider Viking Ocean to be our cruise line of choice and we would love to sail with them again. Read Less
Sail Date June 2019
My husband and I so enjoyed our Viking river cruise from Paris to Normandy last December, we decided to splurge on a 15 ocean adventure aboard the Viking Sun. We weren't disappointed! Accommodations, food, service, and tours were ... Read More
My husband and I so enjoyed our Viking river cruise from Paris to Normandy last December, we decided to splurge on a 15 ocean adventure aboard the Viking Sun. We weren't disappointed! Accommodations, food, service, and tours were excellent. Ship was immaculate, and shows and other entertainment, fabulous. Ship's band and singers played an amazing variety of music for listening, and best of all, dancing! What can we say about the sensational food aboard the Viking Sun? OK...my husband's doctor just told him to lose the 10 pounds he gained on both the cruises. We really appreciated that (good) wine and beers were complimentary at lunch & supper. Yup, it was easy to over-indulge well-made food almost all day and well into the evening! Most interesting ports in northern Norway, Scotland, and London. Included tours were extremely good with wonderful, informative guides. We can hardly wait to be able to book another Viking cruise! Read Less
Sail Date June 2019
We have been home a while from our INTO THE MIDNIGHT SUN cruise on the VIKING SUN in June/July 2019 and it is past time for me to put in a review. This is our second cruise with Viking Ocean, we cruised on the Sea earlier this year in the ... Read More
We have been home a while from our INTO THE MIDNIGHT SUN cruise on the VIKING SUN in June/July 2019 and it is past time for me to put in a review. This is our second cruise with Viking Ocean, we cruised on the Sea earlier this year in the Caribbean. We actually booked this cruise first and then added the Caribbean one on afterwards. We used Viking Air for this cruise and did well with it. We certainly didn’t have a big cost savings but the efficiency was worth it. Viking representatives met us when we arrived in Bergen and also assisted us to transportation when departing the ship in London. Ground transportation to the airport after the cruise was well handled getting us to Heathrow well in advance of our departure. The entire check-in process was quick and painless without the long lines that are normal for most of the cruises we have been on previously. We were a little early for going to our room, but since we had traveled all night, we hit an early lunch and then went to the room to unpack (yes, our luggage was there already) and a quick nap. Our room stewards, Ranger and Erik, were there introducing themselves and assisting us with any issues we had. Of course, there were no issues; this is Viking! On a sailing with many sea days, they work very hard to ensure they don’t impact guests in cabin time, but get cabins cleaned. Throughout the cruise, Ranger and Erik were wonderful, always helpful, smiling and efficient. They did an outstanding job of ensuring we had everything we needed! We introduced ourselves to Corinne Bach, the cruise director. Corinne was fairly new in the job and it showed, but she did a fine job. We also met Jasna Randelovic, the Beverage Manager, always someone good to know, and Norbert Tesar, the General Manager that first day onboard. We found Norbert to be the most approachable General/Hotel Manager with which we have ever sailed. Jasna and I hit it off and we spoke often, she is very personable and informative. The wait staff onboard the Viking Sun was very efficient and their service was outstanding. Yurii Semenov the Restaurant manager was always available and often pitched right in if the restaurant staff was busy. This cruise was a bit different from our previous one because there were a number of at-sea days. During these at-sea days, there were wonderful luncheon buffets set up in the area by the pool. The food was outstanding. But then again, the food on this ship in all the venues was outstanding and the service impeccable. The Chef’s Table and Manfredi’s (my husband’s favorite) are not to be missed and we took full advantage of both. One morning, we sat with a ‘difficult’ couple and they calmed down talking to us over a delightful breakfast in the restaurant. After that it seemed like the restaurant staff went even more out of their way to say hello and ensure we were extremely well taken care of. We did some of the included tours in Norway, Scotland and London. Most were bus tours, but they were interesting and the guides were wonderful and very knowledgeable. In many instances we had PhD students or equivalent telling us about the area. We also took many optional tours and loved all of them. My husband knocked many items off his bucket list during this cruise. The scenery on the tours and even just from the ship as we sailed the fjords and coastlines was amazing. We learned a great deal about the areas we visited. The onboard lecturers were excellent as well, and my husband made it a practice to go to as many as he could fit in between shore excursions. On the additional sea days, these were always well attended. Those that we missed in person were available on the TV shortly after they completed. We also had a festive “Blue Nose” ceremony onboard when we crossed the Arctic Circle; what fun. We enjoyed the various musical interludes onboard, particularly the choral group in Tromso. The entire staff from the Captain on down worked hard to ensure our trip was enjoyable. We had a wonderful time! Read Less
Sail Date June 2019
This ship is beautiful and always spotless.We have been on about 95 cruises, many different cruise lines and ships .I usually do not write reviews, but after reading a scathing review by someone who was on this ship for 3 months in Feb. ... Read More
This ship is beautiful and always spotless.We have been on about 95 cruises, many different cruise lines and ships .I usually do not write reviews, but after reading a scathing review by someone who was on this ship for 3 months in Feb. 2019, I felt a few points should be mentioned. This person complained about everything, especially the staff, we had some issues but, we ALWAYS treat people with respect and never talk down to anyone. We departed the Viking Sun 5 days ago, I find it difficult to believe we were on the same ship. One morning we had breakfast in the Restaurant and the service for us was very slow. We kept getting coffee and danish but no entree until I spoke "nicely" to the head waiter(Tony), he immediately went into the kitchen to get our food.Tony kept apologizing and said this should never happen. Later that afternoon we went back to our room and on our table was a bottle of sparkling wine and 4 delicious chocolate covered strawberries.There was also a card apologizing for the bad breakfast service.Later at dinner I saw Tony again and shook his hand and thanked him, we always had great service after that. The food on this ship is not excellent all the time but, all the staff is, from the servers to the ladies in Guest services. This cruse is actually called Homelands and was 14 days.We loved our Penthouse veranda, and all the beautiful public spaces, this ship is a pleasure to sail on. I just wish we had more than 1 sea day.Cruise director Corrine Bach is a greatly talented person and also very nice. Read Less
Sail Date June 2019
This was our second Viking Ocean cruise and we had our first cruise with Viking on the Amsterdam to Budapest river cruise in 2014. Needless to say we love Viking! The crew is always outstanding and the food is great. There are always ... Read More
This was our second Viking Ocean cruise and we had our first cruise with Viking on the Amsterdam to Budapest river cruise in 2014. Needless to say we love Viking! The crew is always outstanding and the food is great. There are always interesting tours and excursions available to suit everyone. The embarkation and disembarkation went flawlessly and as always the crew was ever helpful. We had the same level of cabin on both ocean cruises, the deluxe veranda and it is perfect for us. Our steward was fantastic and our room was spotless. We would travel with Viking any time and hope to do so again in the future. We especially love that there are no children and no casinos or water slides on Viking ships and the size of the ship is really great. We also love the free laundry on the ocean vessels. There isn't anything we would change. Please continue the wonderful service. Read Less
Sail Date May 2019
The main idea of my post is that I strongly recommend you to refrain from taking Viking Cruises. I was dreaming of a round-the-world cruise and decided to a 3-month journey with Viking Cruises. It turned out into a total ... Read More
The main idea of my post is that I strongly recommend you to refrain from taking Viking Cruises. I was dreaming of a round-the-world cruise and decided to a 3-month journey with Viking Cruises. It turned out into a total disappointment. Beautiful website descriptions and vivid manager speeches have nothing to do with reality. I have huge experience in sea journeys and have traveled with almost all well-known companies, thus I have a lot to compare with. Personnel qualification level is very low and does not correspond with the one declared by the company. The crew is occasionally rude and careless. Throughout the whole journey I felt discriminated against basing on age and nationality. From my personal observations, the company focuses its services on aged clients but there is nothing to learn this information from and managers will not inform you about that. The quality and variety of meals is very poor: the menu barely differs from day to day and it’s not tasty at all. Meal courses are mean and thrifty, quality of service is very very low. Here’s an example, we were given an apple (a single one) and were constantly stared at, harassing us and signaling us to leave. Here’s my story: My acquaintance with company started with my personal manager almost ignoring me shortly after I purchased the voyage. Later on, he totally disappeared. It turned out occasionally that he quit the company and forgot to hand over me to another manager. It was almost impossible to verify the status of my special requests before the start of the journey. And that’s what they call and individual approach to every client. The first day on board ended up with room service team breaking all the buttons on my new suit, which was quite expensive and purchased exactly for the trip. My friend faced the same situation. The only thing offered to us as compensation was to attach black buttons used for the crew uniform. As soon as we boarded, we informed guest service about food allergy. Despite this, kitchen crew ignored this information and served dishes with products we are allergic to during 2 months of our journey. Guest service never intervened and helped us, we were able to fix the situation only after a huge argument. Soon after leaving South America, the entire ship was left without internet. Guest service managers made up various excuses: something broke down, no signal and many else. The connection was restored only at French Polynesia islands. This information was published in daily bulletin along with new excuses for the situation. Be aware that cafe waiters are very tardy and lazy. You may spend an hour or two waiting for your order to be cooked. The guest service explained the situation in a way that cruise focuses on elderly customers and thus everything is done slowly on purpose for the convenience of aged people. That is a real problem, instead of making the crew work faster the guest service justifies their lack of action. Moreover, the waiters behave themselves very unfriendly. Another serious problem faced throughout the whole journey - dirty dishes and cutlery, in all of the ship’s restaurants and room service as well. Dirty spots and leftovers from previous clients were noticed on a daily basis. Waiters never reacted to this situation! After contacting officers, the only answer received from them was an explanation of the factors that may lead to these leftovers not being completely washed off. This is not the information that I am willing to receive as a guest. I require proper service, not the explanation why the dishes are dirty. Sanitary conditions were a very serious issue, so keep this in mind while booking a cruise. Be extremely careful while ordering chicken eggs during trips on Viking ships. It was a common issue to receive dirty eggs for breakfast while ordering room service. There were several occasions when eggs were messed up in something black or had feathers stick to it and something else, supposedly feces. Multiple complaints to guest service ended up in nothing, Ana, the manager, set it off and stated that she doesn’t know whose fault it was. Fish dishes were of low quality, the fish itself was literally old and tough, absolutely impossible to eat. It felt like fish was frozen several times killing all the taste and flavor. I faced certain problems with Australian visa. Officer pretended he was helping me. I was made to pay for new visa with no guarantees for success, and I felt that Officer wanted me and my friend leave the ship. We got lucky that my friend found a way to solve the problem and Officer had nothing to say against us. Discrimination was also present during this journey. Me and my friend felt being discriminated against every time we went for dinner. Waiters were extremely friendly and gallant with Americans and blatantly ignored other guests. Furthermore, we faced negligent attitude as we were the youngest on board. Discrimination against nationality and age is present and it is unacceptable for international company! Shame on Viking company. The entire crew of Viking’s ship turned our journey into a nightmare with constant problems arising due to their actions or inaction, and nobody except us tried to solve those issues. Financial issues are not properly solved by the personnel. As the journey started, I was told that residuals on my on board account will be refunded at the end of the cruise. The day before the journey ends, I was told that residual funds will be sent to my credit card. Two weeks later I discovered the fact that residual money will be sent to me in check via mail services. This is a total incompetence of the crew and purposely misleading. I’d also like to pay your attention to the uniqueness of cruises declared by Viking company. Small ships used for Viking’s voyages should be able to visit unique ports as it’s claimed by the company. This is a trickery. During our 3-month trip the ship often made stops far from main city ports forcing the passengers to spend 50-60 minutes each way to reach the cities. There were several occasions when the stops were made in absolutely uninteresting and empty ports. The way Viking company contacts its clients after the trip requires special description. All my inquiries are being ignored and none of my e-mails were replied. Official complaint took very long time to be replied and in the end the only thing Mr Cohen could offer me was a 250$ refund for the spoilt 3 months or discount voucher for further cruise. This sounds like mocking rather than serious approach to problem management. I encourage all readers and those who traveled with Viking to write reviews and leave comments on things thaw went wrong during your trip! Currently, the company services are just overvalued and its ratings are absolutely unreasonable! I urge all those who suffered from the actions of the Viking company to unite! Read Less
Sail Date February 2019
We have cruised previously with both Seabourn and Silversea, as well as Viking River and we chose this cruise because we had read superb reviews and we were curious about Viking Ocean. The Viking Sun is a beautiful ship with absolutely ... Read More
We have cruised previously with both Seabourn and Silversea, as well as Viking River and we chose this cruise because we had read superb reviews and we were curious about Viking Ocean. The Viking Sun is a beautiful ship with absolutely stunning common areas. Housekeeping and cabin service is superb. Everything is clean and shiny and new. The problem is that service elsewhere on the ship is inconsistent. In the specialty restaurant, Manfredis, service was flawless. But elsewhere, it certainly was not. Buffets are often the only option and lines are long and slow. The buffets are set up so that there is a very small serving area resulting in a single line for all. If the main restaurant is closed (or full, as it was for us on a few occasions), the lines get very long. Pool service was downright poor. It seems there are not enough staff members to provide nearly the same level of service you get on Seabourn or Silversea. While the entertainment systems in the cabins ofter lots of choices, the other amenities in the higher end cabins are disappointing in comparison to similar cabins on Seabourn and Silversea. The mini bar Viking advertises in many of their pricier cabins consists of a few airline bottles of cheap liquor, a few beers and sodas, and not much else. There are only a total of two glasses of any kind available in the cabin. There are things that Viking does very well, but overall, if you have sailed on Seabourn or Silversea, Viking really doesn’t compare. Read Less
Sail Date December 2018
We had done a Viking River Cruise and we were looking for a Viking cruise close-by. We drove down from Orlando, everything went well getting on board and of course the customer service was wonderful. The entertainment was also ... Read More
We had done a Viking River Cruise and we were looking for a Viking cruise close-by. We drove down from Orlando, everything went well getting on board and of course the customer service was wonderful. The entertainment was also surprisingly good. What it was lacking was: 1)variety at the locations/islands, like an included day at the beach would have been nice, the 3 included tours were all of ruins, and maybe a little more time in Cozumel, we were hardly there, 2) a little better with the communication and care of us when we are off the boat, when we were on Viking River it was amazing how well they took care of us, but on this trip, the first tour was during lunch and it wasn't made clear that no lunch was being provided and there was no real place to grab lunch, which was a real issue since my mother and I are diabetic, luckily I had enough snacks to keep us from having a sugar crash, but it was really close, 3) on the Viking river cruises the do a few meals to celebrate the locations we were visiting, but there wasn't anything like that on this cruise, 4) the shops on the boat, I would think you would have at least one shop with things that match with where the cruise is going, like items for a Caribbean cruise. I will have to say you can't beat the rooms, the balconies, and the customer service on a Viking boat, but the rest of the trip was a bit of a bust. Read Less
Sail Date December 2018
My wife and I (I'm in my 70's)wanted to see Belize and Mexico primarily to see the ancient Mayan ruins but we didn't want to see the normal tourist hot spots that you can get on television documentaries all the time so we ... Read More
My wife and I (I'm in my 70's)wanted to see Belize and Mexico primarily to see the ancient Mayan ruins but we didn't want to see the normal tourist hot spots that you can get on television documentaries all the time so we ventured into the excursions offered by Viking Oceans. We chose Viking Oceans because it was a smaller cruise shipt and didn't carry thousands of passengers giving us a more intimate yet sociable experience. We went to Miami a few days early and made the mistake of staying in a hotel on the beach. The hotel that was booked for us was terrific but our mistake was getting a hotel on the beach. During the time we were there, the beach was really quite empty (cooler weather) but the shops and nearby restaurants were too overcrowded for us(again we like things more private and intimate). Our embarkation started with being picked up by the Viking staff and getting a short tour of Miami before heading to the ship. The tour was very interesting and went well. The ship seemed gigantic but getting to our rooms and having the bags delivered went off without a hitch. Every staff member was more than helpful making sure all our needs were met. The cabin was spacious well designed, clean, well stocked. comfortable and the veranda was a terrific place to go and just chill and drink some wine, The four dining rooms allowed plenty of room for places to eat and room service 24/7. I was never disappointed about any menu's but even though we had booked our reservations about eight months prior to our departure, their two specialty restaurants were booked for the entire trip and we never got to use it. The only thing I wish they would do is give every guest a chance to eat there at least once during the trip by simply limiting pre-booking to the larger suites to one visit on any given day and then allowing them to book more days once they were on the ship but again only allow one booking per day for any day and time they choose.This will allow everyone a chance to book any available restaurant at least once. Don't get me wrong, the food in all the restaurants was terrific but the smaller ones allow for more intimate dining which is what we would have preferred. There was never a lack of things to do or see on the ship. We walked throughout the ship familiarizing ourselves with its layout and that took us just about a full day. Social gatherings and just sitting out on the decks and relaxing always gave us opportunities to meet new people and make new friendships. The staff couldn't have been more friendly and helpful. Each and every one of them make you feel like you were a king or queen. They were fantastic and I don't know how they can do that day after day and still make you feel that they wanted you to give them something for them to do to make you feel comfortable and satisfied. The excursions we chose were fantastic. Well organized, knowledgeable guides and just total enjoyment. I believe on our next trip we will not go on as many excursions and probably choose to go off on our own exploratory expeditions to really get to know the country we are visiting. Disembarkation went just as smoothly as our embarkation. Not a single complaint about anything. The Cruise ship spaced us out according to our individual travel time schedule so everyone wasn't trying to get off the ship at the same time. Very well organized. This was my first cruise and I was totally impressed. This was my wife's third cruise and she said it was better than the Viking River Cruise she went on with her sister but only because I was with her this time. When we are ready to go on another cruise, Viking Cruises will be our first and only choice. As Tony the Tiger says "They're Great!" Read Less
Sail Date December 2018
We took the New Year’s Cruise with Viking as our cousin’s had booked it and we love Viking. From the easy on to the easy exit all was seamless. Our rooms were ready so we went and checked out our room on the 4 th floor and our cabin ... Read More
We took the New Year’s Cruise with Viking as our cousin’s had booked it and we love Viking. From the easy on to the easy exit all was seamless. Our rooms were ready so we went and checked out our room on the 4 th floor and our cabin stuart Mohammad was there to greet us and tell us what was different from the ship we took on the Homelands and he was excellent. The room was always made up, fresh water refilled and new towels and products refilled in the bathroom. Viking does it right, from all balcony rooms to no kids under 18 and no casino. They don’t nickel and dime you as specialty restaurants are included, wine, beer, soda included at lunch/ dinner but what makes Viking special is the crew, everyone smiling and always a sunny good morning/evening, nothing was too much trouble. A few issues we had was two of the shows were the same as the shows we saw a year and a half ago on the Homelands ( ABBA/Beatles) maybe it’s time to change shows as most people are returning Viking cruisers now. Also in our refrigerator on the last 2 nights we had all seltzer water with no diet/ regular coke as we requested and they don’t supply chips anymore just pack of nuts and small chocolates. This, I believe, was a new route for Viking, Turquoise Caribbean Seas, and some of the included tours were not up to Viking standards. We drove almost an hour to Mérida only to have half an hour in the main square and our guide gave no description of what we were looking at just, “ this is the oldest house, this is the oldest church” and no time to visit anything. The trip to San Gervasio was disappointing as our guide talked about the Mayan number system and calendar but not anything detailed about the complex and never saw the tall house, just the few ruins at the beginning of the complex so we had plenty of time to shop, which we didn’t need. In Key West we could not tender but Viking worked their magic and got one ship at port to leave early so that we could at least get into Key West and everyone could take the included trolley ride, but all optional tours had to be cancelled. On the plus side we were in Key West for the sunset. I took the Snorkeling at the Barrier Reef in Belize and it was a great tour, the guides were very informative and never left people on their own in the water. We were in groups and they had kayaks around in case anyone got in trouble, and a rum punch to wash out the salt water in the mouth when we came back on the boat made for a nice touch. We were dropped off at Belize port where most stores/ restaurants were closed because it was Sunday. One thing about this cruise was that there were two sea days (7 night cruise) and as Viking is a port intensive cruise line, this was a disappointment to us as another port vs. a sea day would have been better for us as we don’t like sitting around but enjoy doing things. Like I said we took it because of my cousin’s taking it and probably would not have chosen this cruise for just us, but we were continuing on to a Florida vacation so this was a nice start to it. We are already booked for Frances Finest River Cruise this summer and Empires of the Mediterranean for 2020 so Viking has our loyalty, this is just my observation of this cruise. Read Less
Sail Date December 2018
This was the sixth cruise my wife and I have taken with Viking--four river cruises and, now, two ocean cruises. We purchased the pre-cruise extension in Lisbon because we wanted to see it on the trip. Overall, the trip was excellent. We ... Read More
This was the sixth cruise my wife and I have taken with Viking--four river cruises and, now, two ocean cruises. We purchased the pre-cruise extension in Lisbon because we wanted to see it on the trip. Overall, the trip was excellent. We are accustomed to a very high standard of performance from Viking and our expectations, for the most part were fulfilled. The ship was immaculate, well maintained and well operated. Most of the time in a crossing is devoted to sea days and rest. The entertainers on this ship were truly extraordinary. They presented music that stretched from classical opera repertoire to Motown. There are no dedicated "dancers" but the singers danced and sang and did so very professionally. They entertained! The crew were friendly as well as helpful and accommodating, including the members of the deck department. They all seemed dedicated to helping passengers enjoy a great vacation--and they succeeded. Stateroom attendants were amazingly thorough and helpful. Our air arrangements were horrible however. We were booked on a United flight that operated an old Continental 737-200. Even though we booked suite accommodations on the ship, we were given some of the least desireable seats on this very over-crowded, filthy and old aircraft. On our return, free-air flight from Miami to Jacksonville we were charged $30 per bag by American Airlines and, again, assigned the very least desireable seats on the very cramped Embaer RJ-45. We could have driven from Miami to Jacksonville and arrive sooner than we did using our Viking Air booked flight. Do not use Viking Air. Be prepared for very leisurely meals in the dining room. Plan for a couple of hours or more at dinner if you choose to take your dinner in the dining room. Service is very slow, even on this ship of only 900 passengers. Or hope that more servers are hired to provide better service. The problem is not the waiters:the problem is that there are too few of them. Afternoon tea in the Winter Garden is a highlight of each day for us. With Viking, you also can expect a robust enrichment program presented by a "Resident Historian" as well as various "Guest Lecturers." Watch the schedule carefully to plan your days in a way that permits you to take advantage of these opportunities. They are wonderful and varied. We were particularly attracted to the presentations of a flautist who talked about music and its relationships to our trip and ports of call. We also heard from an astronomer and had the opportunity to learn about ocean sailing and rowing adventures. Viking is a welcome newcomer to the ocean cruise market. It provides a superior experience and, knowing its careful attention to detail in all its operations, I expect the delays in dining service will be resolved before our next trip, which most likely will be on Viking (but without its air option). Incidentally, there were no children among the passengers and there is no children's program. This is not an experience for children. Read Less
Sail Date December 2018
We love the size of the Viking Sun class ships and find the Viking staff very helpful welcoming.The Sun is a 2 yr old ships, which like others (e.g Viking Star) is extremely comfortable. This reposition cruise was a last minute ... Read More
We love the size of the Viking Sun class ships and find the Viking staff very helpful welcoming.The Sun is a 2 yr old ships, which like others (e.g Viking Star) is extremely comfortable. This reposition cruise was a last minute decision to primarily to celebrate my spouse's recent retirement. Viking repositions this ship from Europe to MIA where Vikings starts its World cruise offering. Therefore, the crossing offers only two ports of call (Azores and Bermuda). While most people on board were seasoned travelers, a few people were surprised that even with all the greatest technical advances this ship could rock. While we had a variety of weather, the Atlantic is not a small pond and it can be quite rough. Although I heard some complaints, I was surprised about some very unrealistic expectations. Since, we actually treated the trip as an adventure we loved it and rod ecommend that you take some Dramamine with you on any cruise . We did not need ours and the medical center could provide some, if you got seasick. Based on our sailing history, we would not rate this past cruise as extremely rough. The cabins on board the Viking Ocean are very comfortable, clean and well layout. Plenty of space to move around in with many public nooks suitable for curling up with a good book! The Viking Staff is selected for their "yes, we can" attitude. Although each one us are very unique individuals, the Viking crew is overall very happy and proud to be working for a rapidly growing company which the staff likes with a 90% retention rate over any 10 yr period. Food as expected on a cruise, is abundant, diverse and always delicious. On Christmas Eve the SUN served large steamed lobsters and perfectly executed Osso Bucco in their regular dining room. There were a few caviar offerings at the bars with all daily events and menus for all meals posted on in-room tv monitors. A few times we needed to use room service and while it too was very tasty, it could have been delivered a bit hotter. Although this cruise had only two ports of call there was plenty of entrainment. We do like the fact that Viking does not have a casino onboard. There were some small poker games and Chinese Mahjong available for those so inclined. There are also video tables where you can enjoy playing a computer black jack dealer. In addition to excellent port of call talks, Viking has a number historians, technical experts (e.g driverless car engineering), and musicians discussing their expertise in very simple and interesting presentations. Viking requires that passengers be at 16 years or old, which we found the adults to be quite friendly and open to making new acquaintances. For us, most part we found tables for two available. Since our last cruise, the bars have a greatly expanded selection of quality brands. Since I favor Tanquary Ten, I was pleased that it was available at every bar. and covered by our drink package. There is a night club for dancing and a night cap, but we did not visit it this trip.The cruise director conducted a caroling sing along in the atrium on Christmas Eve, utilizing the classical pianists, the Viking band and even the on board acoustic guitarist. Unfortunately, I did scrap up my leg at the Lisbon Airport and I needed to used the medical staff to heal it. This inconvenience limited my ability to use the abundant spa fitness services on board. The Viking Norwegian spirt shines with very unique spa treatments and many pools located in the spa, in addition to the lap pools and hot tubs found on deck. On the SUN you can elect to start in a hot sauna and then cool down in an ice room with snow. If it is your thing, there are great gym machines exist and in the morning you are invited to yoga/pilates classes. Otherwise, weather permitting, you can take to the promenade and get your exercise by running or walking around the ship with instructions on how many laps constituted a mile. All in all we enjoyed ourselves and would consider going again. We find sailings of this duration suit our life styles very well and while we liked this crossing, there are so many other offers that we have not tried. For example we doing a Panama crossing this month. Happy Cruising! Read Less
Sail Date December 2018
We had previously cruised with Viking in 2017 on a river cruise from Paris to Normandy. The service, excursions, food, camaraderie, and outdoor dining was very relaxing for us, and educational. We still talk about what we saw and ... Read More
We had previously cruised with Viking in 2017 on a river cruise from Paris to Normandy. The service, excursions, food, camaraderie, and outdoor dining was very relaxing for us, and educational. We still talk about what we saw and learned. A Viking flyer sent to us detailed their new ocean cruises and brand-new ships. Their ratings were right at the top of the chart. We signed up and were truly happy with the congeniality, sincere friendliness (to include the usually behind-the-scenes crew) and stress free sailing. Many of their crew would remember our names to boot. All areas of the Sun were never crowded during both day and night activities. Alcoves to sit and talk without the din of crowds of other passengers was very welcome. No one pushing drinks constantly around the pool areas. What will keep us coming back is the absence of any photographers, no casino, and, sorry grandpa-ma, NO KIDS. The ship is QUIET. We are seniors, and the mega-ships being launched lately hold no appeal for us. Food is plentiful and healthful, but we avoid packing on the pounds by not ever taking the ship's elevators and walking extensively each day. Not many others did, as we usually had the walking deck to ourselves! Viking is the best value out there, bar none. Sorry again, no water slides! Read Less
Sail Date December 2018
We wanted to try Viking. Their food was very good. But we both agreed that Oceania's food is better. The cabin was comfortable. We had great cabin attendants. Always there to help. The mini bar was always stocked, extra towels ... Read More
We wanted to try Viking. Their food was very good. But we both agreed that Oceania's food is better. The cabin was comfortable. We had great cabin attendants. Always there to help. The mini bar was always stocked, extra towels if needed. The mustard drill was fast and very good. The ship was clean and the most comfortable ship that we have ever been on after more than twenty some cruises. Not crowded at all. There was always a comfortable place to sit and relax. Check in was fast and very easy. The staff was right there to help with any question. It felt like a very safe ship as well. The free excursions were nice. We had been to these places before, but not the very same locations. The ship is really the perfect size for us. Although, I have to admit that we like the small ships too. Like Sea Dream. I would definitely take another cruise on Viking. We haven't yet been on a River Cruise and would also like to try one of those soon. Read Less
Sail Date November 2018
The ship is beautiful and the public area is plentiful and tastefully done. The spa area is excellent, I wish I have more time to explore the spa facility. The port Sete was not originally on the itinerary and it was not an interesting ... Read More
The ship is beautiful and the public area is plentiful and tastefully done. The spa area is excellent, I wish I have more time to explore the spa facility. The port Sete was not originally on the itinerary and it was not an interesting port for a stop. Shuttle service at Florence was not up to par. We were left at the bus stop for over an hour in the rain and we never received an apology for the mess up. The ride should have come every 30 minutes. On the positive note, the staff on board are excellent, not only did they carry out their duties perfectly, they are also very good in anticipating the guest's need and offer alternatives and help without being asked. The laundry facility is great, I just wish there's more of them, maybe one on each floor. We also had a mixed up in the reservation restaurant. We had to wait for a long time before we were taken care of. Read Less
Sail Date November 2018
We choose this cruise because of the routing, and this time of year for the lighter crowds of the off season and cooler weather. We were pleased with both the weather and lack of crowds. Also everything was decorated for Christmas ... Read More
We choose this cruise because of the routing, and this time of year for the lighter crowds of the off season and cooler weather. We were pleased with both the weather and lack of crowds. Also everything was decorated for Christmas which made it even more beautiful. Over all both the tours provided and the extra excursions we purchased were excellant. However, on the Night of Flamenco in Barcelona, I felt the venue was a little too commercial. The dancing itself was excellant, but the tapas and sangria were mediocre at best. Except for the ham, cheese and olives, the rest of the tapas were not good, the sangria was not authentic and the creme brulee was burnt. Also, because we booked a morning tour for the Monseratt Abby, we could not also do the included tour of Barcelona, they overlapped by 15 minutes. It seems like they could have scheduled that better. Our pre and post extensions in Madrid and Rome were very nice. In Madrid there was an included 1/2 day tour of the city, excellent tour guide. In Rome however there was no included tour, I found this to be inconsistant. The food on the ship was excellent, fresh, delicious available. The Restaurant, their main dinning room, was order off the changing menu, and freshly prepared with service equal to any fine dining establishment. The World Cafe, the morning noon and night buffet was fresh, and delicious, with some prepared to order foods also. All of the other restaurants etc. were additionally as good, although, the lasagne in Manfredi's left something to be desired. Our Silver beverage package was worth every penny, (not expensive) it was basically an open bar the whole time on the ship. We are not heavy drinkers, but it was nice to have a cocktail or two before dinner or after an excursion. I loved that they charged us a flat fee daily, (15.00) for tips for everyone, without having to dig out cash everytime you turned around. The staff on the Ship were courteous, efficient, and friendly. The embarking and disembarking were efficient and easy. Never waiting, very organized. Over all a truly wonderful experience. Oh, and don't forget to try the Princess cake at Mumson's Read Less
Sail Date November 2018
We wanted to see some of the Med coast and to visit Tuscany and were happy with prior Viking River cruises so we gave it a shot. Weather was cool but not really chilly and the seas were basically calm except for part of one evening. ... Read More
We wanted to see some of the Med coast and to visit Tuscany and were happy with prior Viking River cruises so we gave it a shot. Weather was cool but not really chilly and the seas were basically calm except for part of one evening. Very efficient meet up in Barcelona airport - certainly not a real busy place at about 8:00 am. Boarded the ship efficiently a little before the 11:00 am access to cabin on deck seven. Hung out in Mamsen's until cabin opened. Very relaxed and server was very pleasant. Cabin ready on time and was clean. Steward was very nice and showed us the features. He continued to be very helpful through out the voyage.. Liked the convenience of deck seven - very few cabins and virtually no traffic in the hallway. Very easy to get to World Cafe as well as to Explorer Lounge (there is a door from cabin hallway to the port side of the Explorers' Lounge. Liked the PV2 cabin - shower is very nice sized and twin sinks is nice. Having two TVs on ein bed area and one in sitting area, separated by very nice room divider curtain was very nice. Disembarking for excursions was handled very smoothly and without too much of a wait. Read Less
Sail Date November 2018
We chose this cruise because we liked the itinerary, and we've taken three Viking River Cruises in the past, and we were very impressed with the river cruises we'd taken. The ship was beautiful and very easy to get around. ... Read More
We chose this cruise because we liked the itinerary, and we've taken three Viking River Cruises in the past, and we were very impressed with the river cruises we'd taken. The ship was beautiful and very easy to get around. The cabin was roomy and very comfortable. The dining was fabulous - the food excellent in the regular dining, the buffet and the specialty restaurants. We typically had the same table or close to it in the evening dining room, and the wait staff were terrific! The service was great, our cabin steward was very attentive and thorough in attending the cabin. We enjoyed the ports we visited and the shore excursions. The included shore excursions were typically pretty crowded - the buses seemed to be full and all left at the same time and returned the same time, which resulted in long lines to get back on the ship. This was about the only down side to the cruise. Read Less
Sail Date November 2018

Top Viking Sun Itineraries

Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.2
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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