3 Helpful Votes
Sail Date: June 2019
This ship is beautiful and always spotless.We have been on about 95 cruises, many different cruise lines and ships .I usually do not write reviews, but after reading a scathing review by someone who was on this ship for 3 months in Feb. ... Read More
This ship is beautiful and always spotless.We have been on about 95 cruises, many different cruise lines and ships .I usually do not write reviews, but after reading a scathing review by someone who was on this ship for 3 months in Feb. 2019, I felt a few points should be mentioned. This person complained about everything, especially the staff, we had some issues but, we ALWAYS treat people with respect and never talk down to anyone. We departed the Viking Sun 5 days ago, I find it difficult to believe we were on the same ship. One morning we had breakfast in the Restaurant and the service for us was very slow. We kept getting coffee and danish but no entree until I spoke "nicely" to the head waiter(Tony), he immediately went into the kitchen to get our food.Tony kept apologizing and said this should never happen. Later that afternoon we went back to our room and on our table was a bottle of sparkling wine and 4 delicious chocolate covered strawberries.There was also a card apologizing for the bad breakfast service.Later at dinner I saw Tony again and shook his hand and thanked him, we always had great service after that. The food on this ship is not excellent all the time but, all the staff is, from the servers to the ladies in Guest services. This cruse is actually called Homelands and was 14 days.We loved our Penthouse veranda, and all the beautiful public spaces, this ship is a pleasure to sail on. I just wish we had more than 1 sea day.Cruise director Corrine Bach is a greatly talented person and also very nice. Read Less
Sail Date: February 2019
The main idea of my post is that I strongly recommend you to refrain from taking Viking Cruises. I was dreaming of a round-the-world cruise and decided to a 3-month journey with Viking Cruises. It turned out into a total ... Read More
The main idea of my post is that I strongly recommend you to refrain from taking Viking Cruises. I was dreaming of a round-the-world cruise and decided to a 3-month journey with Viking Cruises. It turned out into a total disappointment. Beautiful website descriptions and vivid manager speeches have nothing to do with reality. I have huge experience in sea journeys and have traveled with almost all well-known companies, thus I have a lot to compare with. Personnel qualification level is very low and does not correspond with the one declared by the company. The crew is occasionally rude and careless. Throughout the whole journey I felt discriminated against basing on age and nationality. From my personal observations, the company focuses its services on aged clients but there is nothing to learn this information from and managers will not inform you about that. The quality and variety of meals is very poor: the menu barely differs from day to day and it’s not tasty at all. Meal courses are mean and thrifty, quality of service is very very low. Here’s an example, we were given an apple (a single one) and were constantly stared at, harassing us and signaling us to leave. Here’s my story: My acquaintance with company started with my personal manager almost ignoring me shortly after I purchased the voyage. Later on, he totally disappeared. It turned out occasionally that he quit the company and forgot to hand over me to another manager. It was almost impossible to verify the status of my special requests before the start of the journey. And that’s what they call and individual approach to every client. The first day on board ended up with room service team breaking all the buttons on my new suit, which was quite expensive and purchased exactly for the trip. My friend faced the same situation. The only thing offered to us as compensation was to attach black buttons used for the crew uniform. As soon as we boarded, we informed guest service about food allergy. Despite this, kitchen crew ignored this information and served dishes with products we are allergic to during 2 months of our journey. Guest service never intervened and helped us, we were able to fix the situation only after a huge argument. Soon after leaving South America, the entire ship was left without internet. Guest service managers made up various excuses: something broke down, no signal and many else. The connection was restored only at French Polynesia islands. This information was published in daily bulletin along with new excuses for the situation. Be aware that cafe waiters are very tardy and lazy. You may spend an hour or two waiting for your order to be cooked. The guest service explained the situation in a way that cruise focuses on elderly customers and thus everything is done slowly on purpose for the convenience of aged people. That is a real problem, instead of making the crew work faster the guest service justifies their lack of action. Moreover, the waiters behave themselves very unfriendly. Another serious problem faced throughout the whole journey - dirty dishes and cutlery, in all of the ship’s restaurants and room service as well. Dirty spots and leftovers from previous clients were noticed on a daily basis. Waiters never reacted to this situation! After contacting officers, the only answer received from them was an explanation of the factors that may lead to these leftovers not being completely washed off. This is not the information that I am willing to receive as a guest. I require proper service, not the explanation why the dishes are dirty. Sanitary conditions were a very serious issue, so keep this in mind while booking a cruise. Be extremely careful while ordering chicken eggs during trips on Viking ships. It was a common issue to receive dirty eggs for breakfast while ordering room service. There were several occasions when eggs were messed up in something black or had feathers stick to it and something else, supposedly feces. Multiple complaints to guest service ended up in nothing, Ana, the manager, set it off and stated that she doesn’t know whose fault it was. Fish dishes were of low quality, the fish itself was literally old and tough, absolutely impossible to eat. It felt like fish was frozen several times killing all the taste and flavor. I faced certain problems with Australian visa. Officer pretended he was helping me. I was made to pay for new visa with no guarantees for success, and I felt that Officer wanted me and my friend leave the ship. We got lucky that my friend found a way to solve the problem and Officer had nothing to say against us. Discrimination was also present during this journey. Me and my friend felt being discriminated against every time we went for dinner. Waiters were extremely friendly and gallant with Americans and blatantly ignored other guests. Furthermore, we faced negligent attitude as we were the youngest on board. Discrimination against nationality and age is present and it is unacceptable for international company! Shame on Viking company. The entire crew of Viking’s ship turned our journey into a nightmare with constant problems arising due to their actions or inaction, and nobody except us tried to solve those issues. Financial issues are not properly solved by the personnel. As the journey started, I was told that residuals on my on board account will be refunded at the end of the cruise. The day before the journey ends, I was told that residual funds will be sent to my credit card. Two weeks later I discovered the fact that residual money will be sent to me in check via mail services. This is a total incompetence of the crew and purposely misleading. I’d also like to pay your attention to the uniqueness of cruises declared by Viking company. Small ships used for Viking’s voyages should be able to visit unique ports as it’s claimed by the company. This is a trickery. During our 3-month trip the ship often made stops far from main city ports forcing the passengers to spend 50-60 minutes each way to reach the cities. There were several occasions when the stops were made in absolutely uninteresting and empty ports. The way Viking company contacts its clients after the trip requires special description. All my inquiries are being ignored and none of my e-mails were replied. Official complaint took very long time to be replied and in the end the only thing Mr Cohen could offer me was a 250$ refund for the spoilt 3 months or discount voucher for further cruise. This sounds like mocking rather than serious approach to problem management. I encourage all readers and those who traveled with Viking to write reviews and leave comments on things thaw went wrong during your trip! Currently, the company services are just overvalued and its ratings are absolutely unreasonable! I urge all those who suffered from the actions of the Viking company to unite! Read Less
6 Helpful Votes
Sail Date: December 2018
We have cruised previously with both Seabourn and Silversea, as well as Viking River and we chose this cruise because we had read superb reviews and we were curious about Viking Ocean. The Viking Sun is a beautiful ship with absolutely ... Read More
We have cruised previously with both Seabourn and Silversea, as well as Viking River and we chose this cruise because we had read superb reviews and we were curious about Viking Ocean. The Viking Sun is a beautiful ship with absolutely stunning common areas. Housekeeping and cabin service is superb. Everything is clean and shiny and new. The problem is that service elsewhere on the ship is inconsistent. In the specialty restaurant, Manfredis, service was flawless. But elsewhere, it certainly was not. Buffets are often the only option and lines are long and slow. The buffets are set up so that there is a very small serving area resulting in a single line for all. If the main restaurant is closed (or full, as it was for us on a few occasions), the lines get very long. Pool service was downright poor. It seems there are not enough staff members to provide nearly the same level of service you get on Seabourn or Silversea. While the entertainment systems in the cabins ofter lots of choices, the other amenities in the higher end cabins are disappointing in comparison to similar cabins on Seabourn and Silversea. The mini bar Viking advertises in many of their pricier cabins consists of a few airline bottles of cheap liquor, a few beers and sodas, and not much else. There are only a total of two glasses of any kind available in the cabin. There are things that Viking does very well, but overall, if you have sailed on Seabourn or Silversea, Viking really doesn’t compare. Read Less
1 Helpful Vote
Sail Date: December 2018
We had done a Viking River Cruise and we were looking for a Viking cruise close-by. We drove down from Orlando, everything went well getting on board and of course the customer service was wonderful. The entertainment was also ... Read More
We had done a Viking River Cruise and we were looking for a Viking cruise close-by. We drove down from Orlando, everything went well getting on board and of course the customer service was wonderful. The entertainment was also surprisingly good. What it was lacking was: 1)variety at the locations/islands, like an included day at the beach would have been nice, the 3 included tours were all of ruins, and maybe a little more time in Cozumel, we were hardly there, 2) a little better with the communication and care of us when we are off the boat, when we were on Viking River it was amazing how well they took care of us, but on this trip, the first tour was during lunch and it wasn't made clear that no lunch was being provided and there was no real place to grab lunch, which was a real issue since my mother and I are diabetic, luckily I had enough snacks to keep us from having a sugar crash, but it was really close, 3) on the Viking river cruises the do a few meals to celebrate the locations we were visiting, but there wasn't anything like that on this cruise, 4) the shops on the boat, I would think you would have at least one shop with things that match with where the cruise is going, like items for a Caribbean cruise. I will have to say you can't beat the rooms, the balconies, and the customer service on a Viking boat, but the rest of the trip was a bit of a bust. Read Less
Sail Date: December 2018
My wife and I (I'm in my 70's)wanted to see Belize and Mexico primarily to see the ancient Mayan ruins but we didn't want to see the normal tourist hot spots that you can get on television documentaries all the time so we ... Read More
My wife and I (I'm in my 70's)wanted to see Belize and Mexico primarily to see the ancient Mayan ruins but we didn't want to see the normal tourist hot spots that you can get on television documentaries all the time so we ventured into the excursions offered by Viking Oceans. We chose Viking Oceans because it was a smaller cruise shipt and didn't carry thousands of passengers giving us a more intimate yet sociable experience. We went to Miami a few days early and made the mistake of staying in a hotel on the beach. The hotel that was booked for us was terrific but our mistake was getting a hotel on the beach. During the time we were there, the beach was really quite empty (cooler weather) but the shops and nearby restaurants were too overcrowded for us(again we like things more private and intimate). Our embarkation started with being picked up by the Viking staff and getting a short tour of Miami before heading to the ship. The tour was very interesting and went well. The ship seemed gigantic but getting to our rooms and having the bags delivered went off without a hitch. Every staff member was more than helpful making sure all our needs were met. The cabin was spacious well designed, clean, well stocked. comfortable and the veranda was a terrific place to go and just chill and drink some wine, The four dining rooms allowed plenty of room for places to eat and room service 24/7. I was never disappointed about any menu's but even though we had booked our reservations about eight months prior to our departure, their two specialty restaurants were booked for the entire trip and we never got to use it. The only thing I wish they would do is give every guest a chance to eat there at least once during the trip by simply limiting pre-booking to the larger suites to one visit on any given day and then allowing them to book more days once they were on the ship but again only allow one booking per day for any day and time they choose.This will allow everyone a chance to book any available restaurant at least once. Don't get me wrong, the food in all the restaurants was terrific but the smaller ones allow for more intimate dining which is what we would have preferred. There was never a lack of things to do or see on the ship. We walked throughout the ship familiarizing ourselves with its layout and that took us just about a full day. Social gatherings and just sitting out on the decks and relaxing always gave us opportunities to meet new people and make new friendships. The staff couldn't have been more friendly and helpful. Each and every one of them make you feel like you were a king or queen. They were fantastic and I don't know how they can do that day after day and still make you feel that they wanted you to give them something for them to do to make you feel comfortable and satisfied. The excursions we chose were fantastic. Well organized, knowledgeable guides and just total enjoyment. I believe on our next trip we will not go on as many excursions and probably choose to go off on our own exploratory expeditions to really get to know the country we are visiting. Disembarkation went just as smoothly as our embarkation. Not a single complaint about anything. The Cruise ship spaced us out according to our individual travel time schedule so everyone wasn't trying to get off the ship at the same time. Very well organized. This was my first cruise and I was totally impressed. This was my wife's third cruise and she said it was better than the Viking River Cruise she went on with her sister but only because I was with her this time. When we are ready to go on another cruise, Viking Cruises will be our first and only choice. As Tony the Tiger says "They're Great!" Read Less
Sail Date: December 2018
We took the New Year’s Cruise with Viking as our cousin’s had booked it and we love Viking. From the easy on to the easy exit all was seamless. Our rooms were ready so we went and checked out our room on the 4 th floor and our cabin ... Read More
We took the New Year’s Cruise with Viking as our cousin’s had booked it and we love Viking. From the easy on to the easy exit all was seamless. Our rooms were ready so we went and checked out our room on the 4 th floor and our cabin stuart Mohammad was there to greet us and tell us what was different from the ship we took on the Homelands and he was excellent. The room was always made up, fresh water refilled and new towels and products refilled in the bathroom. Viking does it right, from all balcony rooms to no kids under 18 and no casino. They don’t nickel and dime you as specialty restaurants are included, wine, beer, soda included at lunch/ dinner but what makes Viking special is the crew, everyone smiling and always a sunny good morning/evening, nothing was too much trouble. A few issues we had was two of the shows were the same as the shows we saw a year and a half ago on the Homelands ( ABBA/Beatles) maybe it’s time to change shows as most people are returning Viking cruisers now. Also in our refrigerator on the last 2 nights we had all seltzer water with no diet/ regular coke as we requested and they don’t supply chips anymore just pack of nuts and small chocolates. This, I believe, was a new route for Viking, Turquoise Caribbean Seas, and some of the included tours were not up to Viking standards. We drove almost an hour to Mérida only to have half an hour in the main square and our guide gave no description of what we were looking at just, “ this is the oldest house, this is the oldest church” and no time to visit anything. The trip to San Gervasio was disappointing as our guide talked about the Mayan number system and calendar but not anything detailed about the complex and never saw the tall house, just the few ruins at the beginning of the complex so we had plenty of time to shop, which we didn’t need. In Key West we could not tender but Viking worked their magic and got one ship at port to leave early so that we could at least get into Key West and everyone could take the included trolley ride, but all optional tours had to be cancelled. On the plus side we were in Key West for the sunset. I took the Snorkeling at the Barrier Reef in Belize and it was a great tour, the guides were very informative and never left people on their own in the water. We were in groups and they had kayaks around in case anyone got in trouble, and a rum punch to wash out the salt water in the mouth when we came back on the boat made for a nice touch. We were dropped off at Belize port where most stores/ restaurants were closed because it was Sunday. One thing about this cruise was that there were two sea days (7 night cruise) and as Viking is a port intensive cruise line, this was a disappointment to us as another port vs. a sea day would have been better for us as we don’t like sitting around but enjoy doing things. Like I said we took it because of my cousin’s taking it and probably would not have chosen this cruise for just us, but we were continuing on to a Florida vacation so this was a nice start to it. We are already booked for Frances Finest River Cruise this summer and Empires of the Mediterranean for 2020 so Viking has our loyalty, this is just my observation of this cruise. Read Less
1 Helpful Vote
Sail Date: December 2018
This was the sixth cruise my wife and I have taken with Viking--four river cruises and, now, two ocean cruises. We purchased the pre-cruise extension in Lisbon because we wanted to see it on the trip. Overall, the trip was excellent. We ... Read More
This was the sixth cruise my wife and I have taken with Viking--four river cruises and, now, two ocean cruises. We purchased the pre-cruise extension in Lisbon because we wanted to see it on the trip. Overall, the trip was excellent. We are accustomed to a very high standard of performance from Viking and our expectations, for the most part were fulfilled. The ship was immaculate, well maintained and well operated. Most of the time in a crossing is devoted to sea days and rest. The entertainers on this ship were truly extraordinary. They presented music that stretched from classical opera repertoire to Motown. There are no dedicated "dancers" but the singers danced and sang and did so very professionally. They entertained! The crew were friendly as well as helpful and accommodating, including the members of the deck department. They all seemed dedicated to helping passengers enjoy a great vacation--and they succeeded. Stateroom attendants were amazingly thorough and helpful. Our air arrangements were horrible however. We were booked on a United flight that operated an old Continental 737-200. Even though we booked suite accommodations on the ship, we were given some of the least desireable seats on this very over-crowded, filthy and old aircraft. On our return, free-air flight from Miami to Jacksonville we were charged $30 per bag by American Airlines and, again, assigned the very least desireable seats on the very cramped Embaer RJ-45. We could have driven from Miami to Jacksonville and arrive sooner than we did using our Viking Air booked flight. Do not use Viking Air. Be prepared for very leisurely meals in the dining room. Plan for a couple of hours or more at dinner if you choose to take your dinner in the dining room. Service is very slow, even on this ship of only 900 passengers. Or hope that more servers are hired to provide better service. The problem is not the waiters:the problem is that there are too few of them. Afternoon tea in the Winter Garden is a highlight of each day for us. With Viking, you also can expect a robust enrichment program presented by a "Resident Historian" as well as various "Guest Lecturers." Watch the schedule carefully to plan your days in a way that permits you to take advantage of these opportunities. They are wonderful and varied. We were particularly attracted to the presentations of a flautist who talked about music and its relationships to our trip and ports of call. We also heard from an astronomer and had the opportunity to learn about ocean sailing and rowing adventures. Viking is a welcome newcomer to the ocean cruise market. It provides a superior experience and, knowing its careful attention to detail in all its operations, I expect the delays in dining service will be resolved before our next trip, which most likely will be on Viking (but without its air option). Incidentally, there were no children among the passengers and there is no children's program. This is not an experience for children. Read Less
2 Helpful Votes
Sail Date: December 2018
We love the size of the Viking Sun class ships and find the Viking staff very helpful welcoming.The Sun is a 2 yr old ships, which like others (e.g Viking Star) is extremely comfortable. This reposition cruise was a last minute ... Read More
We love the size of the Viking Sun class ships and find the Viking staff very helpful welcoming.The Sun is a 2 yr old ships, which like others (e.g Viking Star) is extremely comfortable. This reposition cruise was a last minute decision to primarily to celebrate my spouse's recent retirement. Viking repositions this ship from Europe to MIA where Vikings starts its World cruise offering. Therefore, the crossing offers only two ports of call (Azores and Bermuda). While most people on board were seasoned travelers, a few people were surprised that even with all the greatest technical advances this ship could rock. While we had a variety of weather, the Atlantic is not a small pond and it can be quite rough. Although I heard some complaints, I was surprised about some very unrealistic expectations. Since, we actually treated the trip as an adventure we loved it and rod ecommend that you take some Dramamine with you on any cruise . We did not need ours and the medical center could provide some, if you got seasick. Based on our sailing history, we would not rate this past cruise as extremely rough. The cabins on board the Viking Ocean are very comfortable, clean and well layout. Plenty of space to move around in with many public nooks suitable for curling up with a good book! The Viking Staff is selected for their "yes, we can" attitude. Although each one us are very unique individuals, the Viking crew is overall very happy and proud to be working for a rapidly growing company which the staff likes with a 90% retention rate over any 10 yr period. Food as expected on a cruise, is abundant, diverse and always delicious. On Christmas Eve the SUN served large steamed lobsters and perfectly executed Osso Bucco in their regular dining room. There were a few caviar offerings at the bars with all daily events and menus for all meals posted on in-room tv monitors. A few times we needed to use room service and while it too was very tasty, it could have been delivered a bit hotter. Although this cruise had only two ports of call there was plenty of entrainment. We do like the fact that Viking does not have a casino onboard. There were some small poker games and Chinese Mahjong available for those so inclined. There are also video tables where you can enjoy playing a computer black jack dealer. In addition to excellent port of call talks, Viking has a number historians, technical experts (e.g driverless car engineering), and musicians discussing their expertise in very simple and interesting presentations. Viking requires that passengers be at 16 years or old, which we found the adults to be quite friendly and open to making new acquaintances. For us, most part we found tables for two available. Since our last cruise, the bars have a greatly expanded selection of quality brands. Since I favor Tanquary Ten, I was pleased that it was available at every bar. and covered by our drink package. There is a night club for dancing and a night cap, but we did not visit it this trip.The cruise director conducted a caroling sing along in the atrium on Christmas Eve, utilizing the classical pianists, the Viking band and even the on board acoustic guitarist. Unfortunately, I did scrap up my leg at the Lisbon Airport and I needed to used the medical staff to heal it. This inconvenience limited my ability to use the abundant spa fitness services on board. The Viking Norwegian spirt shines with very unique spa treatments and many pools located in the spa, in addition to the lap pools and hot tubs found on deck. On the SUN you can elect to start in a hot sauna and then cool down in an ice room with snow. If it is your thing, there are great gym machines exist and in the morning you are invited to yoga/pilates classes. Otherwise, weather permitting, you can take to the promenade and get your exercise by running or walking around the ship with instructions on how many laps constituted a mile. All in all we enjoyed ourselves and would consider going again. We find sailings of this duration suit our life styles very well and while we liked this crossing, there are so many other offers that we have not tried. For example we doing a Panama crossing this month. Happy Cruising! Read Less
2 Helpful Votes
Sail Date: December 2018
We had previously cruised with Viking in 2017 on a river cruise from Paris to Normandy. The service, excursions, food, camaraderie, and outdoor dining was very relaxing for us, and educational. We still talk about what we saw and ... Read More
We had previously cruised with Viking in 2017 on a river cruise from Paris to Normandy. The service, excursions, food, camaraderie, and outdoor dining was very relaxing for us, and educational. We still talk about what we saw and learned. A Viking flyer sent to us detailed their new ocean cruises and brand-new ships. Their ratings were right at the top of the chart. We signed up and were truly happy with the congeniality, sincere friendliness (to include the usually behind-the-scenes crew) and stress free sailing. Many of their crew would remember our names to boot. All areas of the Sun were never crowded during both day and night activities. Alcoves to sit and talk without the din of crowds of other passengers was very welcome. No one pushing drinks constantly around the pool areas. What will keep us coming back is the absence of any photographers, no casino, and, sorry grandpa-ma, NO KIDS. The ship is QUIET. We are seniors, and the mega-ships being launched lately hold no appeal for us. Food is plentiful and healthful, but we avoid packing on the pounds by not ever taking the ship's elevators and walking extensively each day. Not many others did, as we usually had the walking deck to ourselves! Viking is the best value out there, bar none. Sorry again, no water slides! Read Less
Sail Date: November 2018
We wanted to try Viking. Their food was very good. But we both agreed that Oceania's food is better. The cabin was comfortable. We had great cabin attendants. Always there to help. The mini bar was always stocked, extra towels ... Read More
We wanted to try Viking. Their food was very good. But we both agreed that Oceania's food is better. The cabin was comfortable. We had great cabin attendants. Always there to help. The mini bar was always stocked, extra towels if needed. The mustard drill was fast and very good. The ship was clean and the most comfortable ship that we have ever been on after more than twenty some cruises. Not crowded at all. There was always a comfortable place to sit and relax. Check in was fast and very easy. The staff was right there to help with any question. It felt like a very safe ship as well. The free excursions were nice. We had been to these places before, but not the very same locations. The ship is really the perfect size for us. Although, I have to admit that we like the small ships too. Like Sea Dream. I would definitely take another cruise on Viking. We haven't yet been on a River Cruise and would also like to try one of those soon. Read Less
1 Helpful Vote
Sail Date: November 2018
The ship is beautiful and the public area is plentiful and tastefully done. The spa area is excellent, I wish I have more time to explore the spa facility. The port Sete was not originally on the itinerary and it was not an interesting ... Read More
The ship is beautiful and the public area is plentiful and tastefully done. The spa area is excellent, I wish I have more time to explore the spa facility. The port Sete was not originally on the itinerary and it was not an interesting port for a stop. Shuttle service at Florence was not up to par. We were left at the bus stop for over an hour in the rain and we never received an apology for the mess up. The ride should have come every 30 minutes. On the positive note, the staff on board are excellent, not only did they carry out their duties perfectly, they are also very good in anticipating the guest's need and offer alternatives and help without being asked. The laundry facility is great, I just wish there's more of them, maybe one on each floor. We also had a mixed up in the reservation restaurant. We had to wait for a long time before we were taken care of. Read Less
1 Helpful Vote
Sail Date: November 2018
We choose this cruise because of the routing, and this time of year for the lighter crowds of the off season and cooler weather. We were pleased with both the weather and lack of crowds. Also everything was decorated for Christmas ... Read More
We choose this cruise because of the routing, and this time of year for the lighter crowds of the off season and cooler weather. We were pleased with both the weather and lack of crowds. Also everything was decorated for Christmas which made it even more beautiful. Over all both the tours provided and the extra excursions we purchased were excellant. However, on the Night of Flamenco in Barcelona, I felt the venue was a little too commercial. The dancing itself was excellant, but the tapas and sangria were mediocre at best. Except for the ham, cheese and olives, the rest of the tapas were not good, the sangria was not authentic and the creme brulee was burnt. Also, because we booked a morning tour for the Monseratt Abby, we could not also do the included tour of Barcelona, they overlapped by 15 minutes. It seems like they could have scheduled that better. Our pre and post extensions in Madrid and Rome were very nice. In Madrid there was an included 1/2 day tour of the city, excellent tour guide. In Rome however there was no included tour, I found this to be inconsistant. The food on the ship was excellent, fresh, delicious available. The Restaurant, their main dinning room, was order off the changing menu, and freshly prepared with service equal to any fine dining establishment. The World Cafe, the morning noon and night buffet was fresh, and delicious, with some prepared to order foods also. All of the other restaurants etc. were additionally as good, although, the lasagne in Manfredi's left something to be desired. Our Silver beverage package was worth every penny, (not expensive) it was basically an open bar the whole time on the ship. We are not heavy drinkers, but it was nice to have a cocktail or two before dinner or after an excursion. I loved that they charged us a flat fee daily, (15.00) for tips for everyone, without having to dig out cash everytime you turned around. The staff on the Ship were courteous, efficient, and friendly. The embarking and disembarking were efficient and easy. Never waiting, very organized. Over all a truly wonderful experience. Oh, and don't forget to try the Princess cake at Mumson's Read Less
1 Helpful Vote
Sail Date: November 2018
We wanted to see some of the Med coast and to visit Tuscany and were happy with prior Viking River cruises so we gave it a shot. Weather was cool but not really chilly and the seas were basically calm except for part of one evening. ... Read More
We wanted to see some of the Med coast and to visit Tuscany and were happy with prior Viking River cruises so we gave it a shot. Weather was cool but not really chilly and the seas were basically calm except for part of one evening. Very efficient meet up in Barcelona airport - certainly not a real busy place at about 8:00 am. Boarded the ship efficiently a little before the 11:00 am access to cabin on deck seven. Hung out in Mamsen's until cabin opened. Very relaxed and server was very pleasant. Cabin ready on time and was clean. Steward was very nice and showed us the features. He continued to be very helpful through out the voyage.. Liked the convenience of deck seven - very few cabins and virtually no traffic in the hallway. Very easy to get to World Cafe as well as to Explorer Lounge (there is a door from cabin hallway to the port side of the Explorers' Lounge. Liked the PV2 cabin - shower is very nice sized and twin sinks is nice. Having two TVs on ein bed area and one in sitting area, separated by very nice room divider curtain was very nice. Disembarking for excursions was handled very smoothly and without too much of a wait. Read Less
Sail Date: November 2018
We chose this cruise because we liked the itinerary, and we've taken three Viking River Cruises in the past, and we were very impressed with the river cruises we'd taken. The ship was beautiful and very easy to get around. ... Read More
We chose this cruise because we liked the itinerary, and we've taken three Viking River Cruises in the past, and we were very impressed with the river cruises we'd taken. The ship was beautiful and very easy to get around. The cabin was roomy and very comfortable. The dining was fabulous - the food excellent in the regular dining, the buffet and the specialty restaurants. We typically had the same table or close to it in the evening dining room, and the wait staff were terrific! The service was great, our cabin steward was very attentive and thorough in attending the cabin. We enjoyed the ports we visited and the shore excursions. The included shore excursions were typically pretty crowded - the buses seemed to be full and all left at the same time and returned the same time, which resulted in long lines to get back on the ship. This was about the only down side to the cruise. Read Less
1 Helpful Vote
Sail Date: November 2018
My wife and I chose this cruise because it includes a tremendous opportunity to see a lot of Art Galleries and Museums as well as locations that are historically and socially significant. As has been our experience with all of our other ... Read More
My wife and I chose this cruise because it includes a tremendous opportunity to see a lot of Art Galleries and Museums as well as locations that are historically and socially significant. As has been our experience with all of our other Viking cruises, all facets of travel - from arrival to departure and everything in between - were handled beautifully by the Viking organization. The setting was elegant, and the people were incredible! Our cabin was roomy and well kept. The food was delicious and plentiful. Vikings chefs really know how to cook a variety of food styles and can please the most picky eaters. The specialty restaurants offer an elegant setting to try new dishes, and the staff in them are friendly and personable. The entertainment was fun - really enjoyed the classical music in the Living Room in the afternoons and evenings as well as in Wintergarden during tea time. We found the service to be second to none. The included excursions were fun and informative, and the optional excursions offered a wide variety of experiences you don't find on other lines. All things considered, we can't wait for our next trip on Viking! Read Less
2 Helpful Votes
Sail Date: November 2018
We like Viking because when we check out at the end of the cruise we don't have a huge bill to pay for wine, sodas, bottled water, spa, laundry and shore excursions. The ship is light and bright and cheery. We'll layed out ... Read More
We like Viking because when we check out at the end of the cruise we don't have a huge bill to pay for wine, sodas, bottled water, spa, laundry and shore excursions. The ship is light and bright and cheery. We'll layed out and functional. All cabins have a balcony and a shower instead of a bathtub... which we prefer. There is a laundry room on each level and soap and fabric softener is included and the machines are free. My only complaint is not being able to make reservations for the regular dining room. We have found it not as well organized as the Table and Manfreds. No one under 18 is allowed on the cruise. So adults can actually use the pool. Also the pre and post additions to the Viking cruises are very organized and well run. Otherwise everything is done well on the Viking cruises we have been on. We already have 3 more cruises book with Viking in the next 2 years. Read Less
2 Helpful Votes
Sail Date: November 2018
While we have done several Viking river cruises, this was our first ocean cruise. The ship is beautiful, love that everyone has a veranda cabin! The cabin was roomy, plenty of storage space, the bathroom is also a great size and has the ... Read More
While we have done several Viking river cruises, this was our first ocean cruise. The ship is beautiful, love that everyone has a veranda cabin! The cabin was roomy, plenty of storage space, the bathroom is also a great size and has the heated floor. Our friends were in the cabin next door, so our Housekeeper pushed the veranda separation panel back, giving the for of us one big veranda - nice! The public spaces are beautifully done, and we absolutely LOVED the Explorers Lounge! The views are floor to ceiling all the way around, and since we were sailing in November, the fireplace made a perfect place to end the day. While this ship is obviously larger than the river ships, it still manages to give you a small ship feel. The service was exceptional, as always, and everyone delivered excellence at every turn. Loved all the ports except Corfu. That stop did nothing for me, especially compared to all the other stops. We did the included shore excursion in every port and the were great. We still had plenty of time to play in that city afterwards. We went to a couple of the entertainment offerings and a couple of the enrichment offerings. They did not seem as good or relevant as on the river ships - that was a bit disappointing. Overall - an exceptional cruise experience, as compared to other lines I have used in the past. I will absolutely do a Viking ocean cruise again, and of course - more river cruises! Read Less
Sail Date: October 2018
All values are excellent combined into very high rate of “VALUELITY”. Good shore excursions included in each of the port plus some free time for self exploration. We do not require ourself much regarding the cabin, but it was roomier ... Read More
All values are excellent combined into very high rate of “VALUELITY”. Good shore excursions included in each of the port plus some free time for self exploration. We do not require ourself much regarding the cabin, but it was roomier than we need since we spent most of the time in and about. Food was unbelievable, especially at the specialty restaurants, and most surprisingly was from the GRILL. The experience talks onboard were somewhat not in our interests as the topics were not current. The entertainments were good and suitable to the level of audience and age. We had turned in several suggestions regarding more visual (such as videos) for us to compare the OPTIONAL excursions, about more channels choice on television (such as US news and sport channels) as well as the option for close-caption. We also suggested the use of phone notification to remind us the times for excursions and for entertainment shows. Read Less
1 Helpful Vote
Sail Date: September 2018
We have travelled the world extensively but never been to Scandinavia or Russia so this looked like a good way to do a first experience in that part of the world. When we looked at the various options it seemed like Viking was the best for ... Read More
We have travelled the world extensively but never been to Scandinavia or Russia so this looked like a good way to do a first experience in that part of the world. When we looked at the various options it seemed like Viking was the best for many reasons. First among those reasons was that it was a smaller ship which meant that everything was not so crowded with only 930 guests. All cabins were outside with balconies and from the internet pictures looked very comfortable and well appointed which they were. One of the features that particularly attracted us was the list of what they did not do or have since we were more interested in an expedition type cruise rather than a floating party. For example, they have no casinos and big entertainment. No passengers under 18. No umbrella drinks. No photographers. No nickel and dime treatment. No extra charge for different dining venues. No charge for wifi and the list goes on. The shore excursions were interesting and varied as well as being included for at least one in every port with other options which cost extra. They were all very well organized with smaller groups. Prior to any shore excursion there was a comprehensive briefing to supplement the hand-out information in their booklets. The crew were very accommodating, the entertainment good without being too elaborate and every aspect of the service was first class. Read Less
2 Helpful Votes
Sail Date: August 2018
This is our second Viking Ocean Cruise. We were so impressed with our first Viking Ocean Cruise (Montreal, Quebec, Halifax, Prince Edward Island, Boston, New York) in 2016 that we booked this cruise (England, Wales, Ireland, Scotland, ... Read More
This is our second Viking Ocean Cruise. We were so impressed with our first Viking Ocean Cruise (Montreal, Quebec, Halifax, Prince Edward Island, Boston, New York) in 2016 that we booked this cruise (England, Wales, Ireland, Scotland, Norway). It did not disappoint! The staff are so friendly and helpful. The accommodations so nice, the amenities even nicer. The food is not only excellent but Viking offers is a cornucopia of food varieties as well as the choice of a several restaurant themes. We love the fact that we can see different parts of the world without having to check in-and-out of hotels every couple of days. Viking does extremely well at organizing the logistics involved with and the efficiency required in transporting guests on their tour excursions. Also the entertainment onboard their ships are first class. We also love meeting other guests onboard the Viking Cruises. It's a great opportunity to find out first hand different other Viking tours that others have taken and enjoyed. We are taking our first Viking River Cruise next year. Read Less
Sail Date: August 2018
We booked two back-to-back cruises on the Viking Sun to celebrate our wedding anniversary: the first around the British Isles and a second around the Baltic Sea. This was to be the first time we would cruise extensively in northern ... Read More
We booked two back-to-back cruises on the Viking Sun to celebrate our wedding anniversary: the first around the British Isles and a second around the Baltic Sea. This was to be the first time we would cruise extensively in northern Europe and, after having taken five Viking river cruises in central Europe, this was the first time we booked cruises on a small Viking ocean ship. We were excited to travel and to see and learn as much as we could in new parts of the world. Boy were we were surprised! This pair of cruises actually exceeded our expectations! Life on the same cruise ship for 28 days -- the longest voyage we've ever taken -- was a truly grand experience! Not only did we thoroughly enjoy daily excursions at every port of call, but we also enjoyed dining, entertainment, and timely lectures aboard the ship. After sailing for only a week, we became so comfortable on board, getting to know many of the ship's crew by name with many of them greeting us by name. We even had an intimate dinner with the ship's captain and the business manager. It was like being part of one big happy family! Service aboard the ship was excellent. All of the food was delicious, the cabins were clean, spacious, and well-designed, the crew were courteous and professional, and the ship seemed to sail well with only a little rolling when the sea was rough. However, even that just comfortably rocked us to sleep after a long day. Would we book an ocean cruise with Viking again? Absolutely. In fact, we have already booked two back-to-back cruises in the Mediterranean Sea from Barcelona to Athens in 2021 and we look forward to a repeat of our grand experience! Read Less
2 Helpful Votes
Sail Date: July 2018
We chose this cruise after taking a lovely and memorable river cruise with Viking. We had wanted to visit the Baltic countries on this itinerary. We were taken care of from the time we arrived in Stockholm until we checked into the airport ... Read More
We chose this cruise after taking a lovely and memorable river cruise with Viking. We had wanted to visit the Baltic countries on this itinerary. We were taken care of from the time we arrived in Stockholm until we checked into the airport in Bergen. The cruise on the Baltic was as smooth as the river cruise. This surprised us, as we had been on a previous Caribbean cruise (not a Viking cruise) that was quite rocky. The Sun and it’s crew was spectacular! The ship design and artwork were stunning and the cleanliness impeccable. The staff, to a person, was positive, professional and personable. The hiring, training and quality assurance of personnel is top notch. The staff were a team that handled themselves with a high level of friendly decorum. We ate our lunches on the Aquavit and found the food options to be plentiful and delicious. I loved the salad and salmon choices and my husband loved the meat, pizza and pasta selections. The freshness and taste of the food did not fail to delight. We often frequented the sushi bar as appetizers with early evening cocktails- heavenly! The choices for dinner in the Restaurant were plentiful and delicious. We also thoroughly enjoyed the Chef’s Table (paired wines with each course) and Manfredi’s (Italian perfection). The many areas of the ship made the ambiance relaxing and personal. We enjoyed both the infinity pool and outdoor seating on warm days and the enclosed pool area on cool days. We loved the coffee/espresso/ cappuccino machine availability 24/7. Yes, I am a coffee fanatic! We enjoyed evening cocktails in Mamsen’s- beautiful live music and ocean views. Our stateroom was lovely. It was cleaned twice daily -when we left in the a.m. and at turndown while we were at dinner. The bathroom was spacious with drawer space for personal items. The bedroom had ample plugs for phone/iPad charging and two barrel chairs for sitting. The private balcony with table and chairs was sweet for watching the world go by. My only minor comment is that the drawer space was very shallow and hanging space limited for 2 people. Truth: I bring a lot of clothes. I appreciate the fact that there are washers and dryers and irons/ironing boards on each floor with detergent -included without extra charge. I have never felt so wonderfully indulged as I did on this cruise. Yes, we booked our next Viking Ocean cruise before we left the Sun! Read Less
1 Helpful Vote
Sail Date: July 2018
We were looking for a special trip to celebrate our 50th anniversary. This cruise exceeded our expectations. We've cruised a number of times before but have never experienced the quality provided by Viking. One of the main selling ... Read More
We were looking for a special trip to celebrate our 50th anniversary. This cruise exceeded our expectations. We've cruised a number of times before but have never experienced the quality provided by Viking. One of the main selling points for this cruise was the small size of the ship, only 930 passengers. After cruising on ships that carried as many as 3,600 passengers, the small ship experience was great. Another feature we liked was the fact that a complimentary shore excursion was included at each port. Optional excursions were available at extra cost, but we found that other than the two-day excursion in St. Petersburg which we paid for, most of the included excursions met our needs. The guides for the excursions were some of the best we've experienced. While the cost of a Viking cruise is higher than many other cruise lines with similar itineraries, the amenities that are included such as the free shore excursions, the free beer or wine with lunch and dinner, the no extra cover charge for the outstanding alternative restaurants, the free mini bar stocked with sodas and snacks daily, complimentary Wi-Fi, make the cost difference minimal. The quality and variety of the food in all of the restaurants including the buffet was exceptional. The port talks where you actually learn about the port, not just the place to get the best deal on diamonds or tanzanite, were a welcome change from previous cruises we've taken. All cabins on a Viking Cruise are veranda cabins. There are no interior rooms. This cruise was without a doubt the best cruise we've ever taken. I would highly recommend the Viking Cruise experience. Read Less
2 Helpful Votes
Sail Date: July 2018
Viking did it again, just returned from our 4th Viking cruise, 3 previous river cruises and this was our first ocean cruise! Everything was wonderful, our cabin, the dining, the friendly and competent staff and of course the ports and ... Read More
Viking did it again, just returned from our 4th Viking cruise, 3 previous river cruises and this was our first ocean cruise! Everything was wonderful, our cabin, the dining, the friendly and competent staff and of course the ports and shore excursions! We love that there are no children and all of the supplemental lectures and great onboard entertainment, The embarkation procedure was very easy - best ocean cruise experence with it yet! I used the spa for a wonderful deep tissue massage. We really enjoyed Manfredi's restaurant, but were less thrilled with the Chef's Table, but perhaps it was the menu that was available on the night we went. Overall, food was outstanding! We had beautiful weather from start to finish! We traveled with two good friends who also had a wonderful time. Our next Viking cruise is also an ocean cruise to the Mediterranean - Barcelona to Rome...can't wait! Read Less
5 Helpful Votes
Sail Date: July 2018
So here is a (long) review of the Viking Sun Homelands cruise we just finished this week. I tried to break it all down as best I could. I would highly recommend anyone who would like this amazing experience to book it! Final views of ... Read More
So here is a (long) review of the Viking Sun Homelands cruise we just finished this week. I tried to break it all down as best I could. I would highly recommend anyone who would like this amazing experience to book it! Final views of Viking Homelands Cruise 1- We are aware that our joy about this holiday is influenced by the wonderful and unusual weather we experienced for the entire 32 days in Europe (except misty in Iceland and 50 F) (we spent 10 days in the U.K. with family). The temps were mid 70’s to high 80’s the whole time, with only one 5 minute rain shower in Stockholm. 2- Viking Sun. The ship is amazing. It is well laid out, and well decorated. The hard working staff is always cleaning and polishing. We enjoyed the pianist Olga, the string group, and Luis the guitarist being in different lounges each evening. The nightclub was fun each night and a great place to wind down. Iskra was the bartender who kept up with us- we had Silver Spirits drink package and it was nice to be able to experience different drinks whenever. (Rule of thumb- if you drink 2-3 liquor or upgraded wines per day, it is $$ worthwhile). 3- Stateroom. We had a Penthouse Veranda room- perfect size, lots of storage and drawers. Our cabin steward Fery and his assistant Jayson kept up with our every need. 4- Entertainment. We were very impressed with the quality of the evening entertainment. The cruise director, Bevin, and his assistant Matthew were everywhere! From morning excursions to port talks to evenings, they were always on point for what passengers needed. The entertainment in the theater included a magician, a comedian, and a singer that has played Jean Valjean in Les Mis in West End, so you know he is a powerful talent. The resident production team consisted of 4 highly talented and energetic performers who rocked the theater with a 69’s show, a musicals themed show and a Beatles/ABBA show (we WERE in Stockholm). They were also consistently visible and great ambassadors for the ship. There were other activities during the days and evenings- history and art lectures, team trivia, dance lessons, and more. 4- Food. We ate mostly at the World Cafe buffet- always great choices- sushi, crab legs, shrimp, Prime rib, mussels, tenderloin, oysters, whatever. The menus were posted on the online app so you could make your decision. We ate at the main restaurant a few times, the pool grill a few times, and Manfredi’s, the Italian specialty place once. It was fantastic. We didn’t get to the Chefs Table, the specialty restaurant with a set menu that changes every 2 or 3 days- the day we had reservations, Dennis wasn’t feeling very well- he caught a cold and was not up to it. 5- Shore excursions. We took mostly the included Viking and they were so well organized. Every stop had a free walking or bus tour, plus shuttles included if needed to get into and out of town. One of the best was the Berlin included- we thought we would be dumped on a train, dumped in Berlin, and then find our way back to the train on our own. Instead, the train was chartered and we had a local guy with us the whole time. When we got to Berlin, we were given an orientation bus tour for an hour before we were let off at a central square to wander on our own. After 2 hours or so, we met back at the square, and were bussed to the train. On the train back, we were served wine, beer and snacks, complimentary. It was much more than we expected for the free inclusion. We took 2 of the Viking paid excursions- Pulpit Rock and the Flam railroad. I would recommend both of those. We did a 2 day highlights tour with SPB tours in St Petersburg, which also gave us an evening out with “Go Out Like a Local”- we went to some trendy bars with a 30 something guide and then took an evening canal cruise- private boat- just 5 of us plus our guide, Russian rock music and a bottle of vodka. Skol! 6- a bit about each stop -Iceland. We did the pre-extension but Viking had us in a hotel too far from town. The Golden Circle was remarkable, with the plate tectonics going on, and the volcanic landscapes got the science geology nerd in me all happy. The Blue Lagoon was quite an experience as well -Bergen. Norway was on my bucket list and I understand why. The scenery all through Norway is breathtaking. Take the funicular up to the top of the mountain for great views. -Other 2 stops in Norway. Eidfjord has the Flam railroad which goes up and around the mountains and waterfalls. At Stavanger, we took the small boat out to look straight up those glacially formed cliffs. -Aalborg was just a few hours but another quaint medieval town. Copenhagen was a bit bigger and we took the walking tour and then a canal cruise. -Talinn Estonia- the history of that region is tough. The economy is struggling because of trade problems -Berlin- train and a chance to experience the history of a crazy man and his demented dreams and then how the Cold War took a toll on those in east Berlin. -Gdansk Poland. Another chunk of history. The ship was berthed at the spot where WW2 began. Sobering. Take a look at the Polish amber- it’s very beautiful -St Petersburg- this was actually my least favorite place, but a visit I wouldn’t have changed for anything. This is a huge city, crazy traffic, so many tourists, so much standing in line to get into all the important spots- Hermitage, Catherine’s Palace, Peterhof, Spilled Blood. -Helsinki- One of my favorite places. Very laid back, nice port town. Lots of green space and very nice people -Stockholm- Tied with Bergen for my favorite. This is a great city that doesn’t seem so big. Hop On Hop Off will get you anywhere you want to go. We stayed here a few extra days because there was so much to see here, and the cruise was ending. Vasa Museum, Abba Museum, IceBar- so much to see! All in all= I'm in the Viking cult! I have drunk the Koolaid and I'm all in. We have booked a river cruise for 2020. Hooray! Read Less
Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.3
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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