5 Helpful Votes
Sail Date: December 2017
We have traveled on several Viking River Cruises in Europe that are fantastic. Friends raved about a cruise in the Aegean and Mediterranean Seas on the Viking Star. One look at the web shots of the Viking Sun convinced us to take the ... Read More
We have traveled on several Viking River Cruises in Europe that are fantastic. Friends raved about a cruise in the Aegean and Mediterranean Seas on the Viking Star. One look at the web shots of the Viking Sun convinced us to take the three-week cruise from Miami to Los Angeles. All of our expectations were exceeded. Transfer from the airport to the ship was efficient. Boarding took about 10 minutes and we met our friends who took the Viking Star cruise in the cafeteria. Food at all of the venues was terrific. There were even Chinese pork dumplings at breakfast. Manfredi's was especially scrumptious. Kudos for the lobster stir-fried noodles at 10 o'clock PM by the pool. The Scandinavian decor and accommodations on the entire ship were clean, sleek and comfortable. The Theatre was especially well-done. It was a perfect venue for he entertainment and lectures. The quality of the musicians, singers, magicians and lecturers was the best among the several cruise companies that we have used. The most impressive part of our experience was the friendliness of the staff from the cabin attendants to the captain. Some of the lecturers told us that they had never been welcomed as well or treated as well as they had on this cruise. They said that when the staff is treated well by the company it shows in the quality of their service for the passengers. We want to especially that our wonderful cruise director, who had a wonderful personality and a startlingly powerful mezzo suprano voice. Our staff guide on the trip to Havana was lovely and made the tour especially enjoyable. Later we learned that she was the captain's wife! Bus 49 forever! We meet terrific fellow passengers and were sad to leave half of them when we disembarked at Long Beach. However, we are enjoying their blogs during the rest of their round-the-world cruise. We've signed up for the Bergen to Iceland cruise on the Viking Star in 2019. Read Less
1 Helpful Vote
Sail Date: December 2017
Embarkation in Miami was disorganized. Our luggage from the hotel was put on two different buses and the port employed porters would not load the luggage until a tip was paid for each bag. The ship was beautiful and at no time did it ... Read More
Embarkation in Miami was disorganized. Our luggage from the hotel was put on two different buses and the port employed porters would not load the luggage until a tip was paid for each bag. The ship was beautiful and at no time did it seem crowded. Lots of areas to relax in a quiet spot when that is what you wanted. The stateroom was nice and the room steward was excellent. The food and service in all of the dinning venues was excellent. The service in the Explorers Lounge was sometimes hit or miss. Most of the shore excursions were good, but the Quiet Vox should be used on all excursions both on the bus and during the walking portion of the tour. Some of the buses had PA systems that were not very useful. All of the tour guides should be full trained on how to setup and use the Quiet Vox as we had to show a couple of the tour guide how to sync the individual units to the tour guides system. We are definitely going again with Viking on the 2019 World Cruise. Read Less
1 Helpful Vote
Sail Date: December 2017
Viking has the overall highest rating for river cruises and now that they are into Ocean Cruises, they are the best! It felt more like a family than simply paying guests and crew. The crew and officers are top notched personnel ... Read More
Viking has the overall highest rating for river cruises and now that they are into Ocean Cruises, they are the best! It felt more like a family than simply paying guests and crew. The crew and officers are top notched personnel with years of experience and professionalism. Captain and his mates sailed the state of art ship into ports of call with the highest safety measures with easy disembarkation and embarkation. The ship is tastefully and beautifully laid out with plenty of space and hideouts for 930 guests. Extremely clean and the service was superb. Good array of food choices with great specialty dining to just simple sandwiches. Total food indulgence can be experienced on the ship's inhouse Kitchen Table cooking classes carefully attended and taught by experienced and friendly chefs, not to mention the great wine pairing afterwards. Classes of 10 to 12 participants made the cooking experiences intimate and casually fun! Great job, Viking! Read Less
1 Helpful Vote
Sail Date: December 2017
This was our third cruise with Viking and we chose this cruise because of our past experience. The ship is so conveniently designed for the comfort of the passengers. Our Cabin was quite comfortable even for a 122 day cruise. The ... Read More
This was our third cruise with Viking and we chose this cruise because of our past experience. The ship is so conveniently designed for the comfort of the passengers. Our Cabin was quite comfortable even for a 122 day cruise. The steward were extremely attentive and took care of our every need. The food was very much to our liking and offered many alternatives for us.there were always excellent alternatives from which to choose. The shore excursions seemed well organized and offered many alternatives from which to choose. There was high quality entertainment every evening. I don’t think we missed more than a handful of the performances. There just seemed to be so many things to do for personal enjoyment. The interaction with so many new friends was awesome and several have kept in touch even four months later. We have booked another, our fourth cruise with Viking and are counting the days. We even booked the same cabin as well. With all of Viking ships constructed and laced out the same it just felt like we were going to our home away from home. Thank you Viking for another wonderful experience Roger and Kaye Read Less
2 Helpful Votes
Sail Date: December 2017
We took this cruise due to the list itinerary. It included Key West, Belize, Cozumel, w days docked in Havana, and 2 sea days. It gave a test of destinations that we had never seen. We had been on the sister ship last year and loved the ... Read More
We took this cruise due to the list itinerary. It included Key West, Belize, Cozumel, w days docked in Havana, and 2 sea days. It gave a test of destinations that we had never seen. We had been on the sister ship last year and loved the cruise. 2 days before cancellation without penalty or a penalty of $100 a person, we were alerted to an extreme itinerary change. It eliminated Belize, Cozumel and instead of docking in Havana, we were anchored ( not docked) in Cienfugoes, about 150 miles or a 4 hour arduous bus trip one way to Havana. Viking tried to compensate by giving each guest who had signed up for the original itinerary, $250.00 ship board credit, included a night in a hotel and included the shore excursions. There was little to spend on the ship and all of the affordable items were gobbled up immediately. The ship was nice as was the food, service and entertainment. Had the original itinerary been in effect, this would have been an exceptional experience. Oceania had a cruise in the same time slot, but were already booked by the time we were alerted to the extreme itinerary change. Obviously the most disturbing part of this was that we did not get to dock in Havana. I had called Viking several times with questions and got a different spin on the whys of the change. The representatives were all courteous, but apparently not well informed. I checked into future Viking cruises to Cuba. Still no docking in Havana. A shame. This was our 4th Viking cruise. To cruise critic, I cannot think of anything further to add. Ship and service was good. Itinerary was disappointing. Entertainment was good. What more can I say? Read Less
3 Helpful Votes
Sail Date: December 2017
we initially booked when we were docking in multiple ports and Havana so were disappointed with the Cienfuegos docking only for cuba. We weren't able to tender in key west due to rough seas but had been there multiple times as we live ... Read More
we initially booked when we were docking in multiple ports and Havana so were disappointed with the Cienfuegos docking only for cuba. We weren't able to tender in key west due to rough seas but had been there multiple times as we live in the Miami area so that gave us an extra sea day pretty rough. The problem is that Viking doesn't offer much for sea days as far as activities and entertainment. When we finally did dock in Cienfuegos we had excursions to Trinidad and overnight Havana. The poverty in the rural areas is pretty much like may 3rd world countries. Trinidad had some interesting architecture the lunch was ok but it was very dirty. And they were selling a lot of not very interesting art. We stopped at the mill and had some aggressive vendors forcing birds to stand on you ! One guy grabbed my baseball cap off my head to put on palm leaves I grabbed it back! The overnight Cuba was amazing, although a bit of a hassle with the overnight bag and four hour bus ride each way. The old Havana area was amazing the food was amazing and the classic cars and Tropicana show were all amazing ! The hotel was dated but had a beautiful beachfront location. I wish they had planned it out better and more time in Havana! The people were warm and interesting and welcoming of Americans! Once back on the boat we opened our champagne in the minibar for our cuba sail away. Again was amazing! The boat is breathtakingly beautiful and clean. Service was hit or miss, food was ok in Chefs table and Excellent in the main dining restaurant and Manfredi's Italian. We opted for the silver spirits package once onboard and enjoyed top shelf single malts and grey goose included! The crowd on board were older with a mix of some 40-50's looking to visit cuba. Everyone was well travelled and great in conversation especially after a few scotches! The explorer bar was my favorite and they made the best drinks! The whole boat was very cozy and never felt crowded. The shows were cute if not cheesy and the performers all mingled with the travelers which was awesome! We had a penthouse veranda cabin which was well laid out and nice shower bathroom with warming floor! Spa was nice and new have to check out the ice room! The immigration process in and out of cuba was very easy although we did buy some art in Havana and had to show immigration the receipt or we would have had to pay a 10 CUC tax on leaving the customs area so have some cash when leaving if u have art! the cuc to dollar is essentially a 1 to 1 so not too confusing some vendors even took dollars but u should exchange some CUC when u arrive at the port. So overall a great trip with some minor kinks that Viking hopefully will work out. A great way to see cuba ! Read Less
2 Helpful Votes
Sail Date: November 2017
1. We chose this cruise because it was going to 4 ports including Havana. Itinerary changes made it considerably less desirable: day in Key West and 3 night stay over in Cienfuegas. Cienfuegas is worth one day. I do not fault Viking for ... Read More
1. We chose this cruise because it was going to 4 ports including Havana. Itinerary changes made it considerably less desirable: day in Key West and 3 night stay over in Cienfuegas. Cienfuegas is worth one day. I do not fault Viking for these changes, but it was not the trip we hoped for. 2. We were not docked in port but had a 15-minute tender to Cienfuegas. 3. For reasons unclear, most tours forced you to meet between 6 AM and 8 AM to meet your buses. That meant setting alarms and hurrying through breakfast and morning routines for no apparent reason. 4. Food and services were excellent as always on Viking. Manfreddi's in particular was especially good. Public spaces are beautiful and love the art and Nordic antique collections. Once again, I do not think any of this was Viking's fault, but I would not recommend taking this cruise if it remains the same as when we went. Read Less
1 Helpful Vote
Sail Date: November 2017
Originally booked this cruise about 9 months in advance. The main reason was that it was going to spend a day in Havana and we wanted to see Cuba. I had heard nothing but good about Viking's river cruises and they were beginning to ... Read More
Originally booked this cruise about 9 months in advance. The main reason was that it was going to spend a day in Havana and we wanted to see Cuba. I had heard nothing but good about Viking's river cruises and they were beginning to break into ocean cruising with new state of the art ships. We are older travelers. The fact that the minimum age was 16 and that these boats do not have Casinos was a twin draw. This was probably the nicest boat we have ever been on keeping in mind that it was brand new (2 months) and this was it's third voyage. We had a junior suite on deck 8. The furnishings throughout this room and the boat were comfortable and impeccable. The gym and spa were something special. Saunas, steam room, hot tubs, cold water buckets and yes an ice room all included. You could lock your locker with your room key. Whole boat was state of the art with free wi-fi. They had art throughout the corridors everywhere. With earbuds provided in the room you could take a walking tour and learn about each piece as you approached it. The overall layout was close to the standard for most ships these days minus the casino. Food in the main dining rooms and the specialty restaurants was better that most with quite the variety. So....why not a 5 star rating instead of 4. About 4-5 months before sailing, Viking was denied a permit to Havana's harbor by Cuba for the dates it wanted. Probably a fierce competition between cruise lines for a limited space. Viking then changed the entire itinerary. They were going to go around to the other side of the island of Cuba to the city of Cienfuegos, stay 3 days in this port and eliminate the other 2 ports we were going to see (Belize and Mexico). Realizing that the reason for most to go was Havana and afraid of a mass exodus, they added a 2 day, overnight excursion to Havana and a separate day trip to Havana along with a variety of others around Cuba. Viking would pick up the tab. No cost whatsoever for any excursions. They also gave you $250 per person in room credit. We thought this might be interesting, did not cancel and booked the overnight excursion to Havana. It was a 4 hour, one-way bus ride. This trip was an blessing and a curse. We saw, did and learned more about Cuba that we would have on a any one day stay in Havana. It was eye opening. Shows at the Tropicana, rides in a convertible 57' Chevy all included. Viking went out of it's way. This trip had to cost. We got to bed at midnight and left at 8 AM. We got back to the ship at 6 PM. Each of us practically kissed the gang plank. The average age on that bus was 60-70. We were beat. Had the boat been closer with say an hour bus ride to Havana Ok, but not 4 hours. Would I go on Viking again.....absolutely........seeing Cuba again......really doubt it. Read Less
Sail Date: November 2017
I wanted to see Cuba and it's turbulent past before the changes of time. The dining experience was excellent.the service personnel always friendly and courteous ....we enjoyed the Chef's Table selection and the Italian ... Read More
I wanted to see Cuba and it's turbulent past before the changes of time. The dining experience was excellent.the service personnel always friendly and courteous ....we enjoyed the Chef's Table selection and the Italian choices. My mate liked especially the Market Place Cafe where we had all breakfasts, some lunches and if he could have, dinner. I never surprised me to see the perfectly ironed and starched linens. We were impressed with the seafood fiesta where the tantalizing aromas outdid theglistens selection of superb , especially nordic seafood. The talented Singers and dancers did best to entertain us. The Spanish Guitare marveled at romantic music to dancing and listening. The shore excursions were a big disappointment. I look at the Itinerary, flamingo's in thedistance, a 3-hour of the most uncomfortable boat ride one can imagine , a nonexistent Botanical Garden? The excursion personnel did not a good job in explaining other optionsthat would have been a better use of our time. I regret having missed the opporatunity of a night in Havana, due to insufficient attention and care by Shore Excursions. What Iii really enjoyed was the infinity pool. One late afternoon, not a soul around,the sun was shining over the sparking ocean . From the quiet pool, one can imaginefloating away to infinity. Read Less
5 Helpful Votes
Sail Date: November 2017
Itinerary: Miami, at sea, Key West, Cienfuegos 3 days, at sea, Miami Viking should stick to the European cruise market and forget about the Caribbean. If you were thinking about taking a Viking Caribbean Cruise don’t do it or at ... Read More
Itinerary: Miami, at sea, Key West, Cienfuegos 3 days, at sea, Miami Viking should stick to the European cruise market and forget about the Caribbean. If you were thinking about taking a Viking Caribbean Cruise don’t do it or at least wait a few years until they work out the kinks. I did not appreciate experiencing their growing pains on my dollar. To start, the itinerary I paid for was Key West, Havana overnight, Belize and Cozumel. Viking marketed this cruise before they had approval to dock in Havana, so in August we were informed that they were not approved and the itinerary no longer included Havana, Belize or Cozumel. Viking attempted to make up for it by giving a $250 ship board credit per person and an included tour on each day in Cienfuegos. The credit did help ease the annoyance a little, but if I knew then what I know now I would have wanted a full refund (not that this was an option). EXCURSIONS: IT IS AN 8 HOUR DRIVE ROUND TRIP FROM CIENFUEGOS TO HAVANA. The tours included a full day in Havana excursion (12 hours) or a 1.5 day overnight in Havana to make up for the itinerary change. Viking did not inform anyone that this meant a 4 hour bus ride each way to Havana. The Trinidad excursion was a little less then 2 hours each way. Yes, there is a bathroom on the bus. The excursions were a complete cluster the first day in Cuba. We waited 2.5 hours to clear immigration, exchange money and get the tour started. So, if you were on the 12 hour excursion to Havana you spent over 2 hours waiting, 8 hours driving and less than 2 hours to actually see Havana. The Trinidad excursion was also rushed due to the late start. The lunch was good, but again very rushed. The streets were so hilly and uneven that a few people had to request a cab for the way back to the tour bus. Do not take this tour if you have mobility issues. No time to shop or explore on your own. Cienfuegos on foot also felt rushed even though we started on time. Cigar factory part of tour was not worth the stop, but overall tour was pretty good. Tour guide couldn’t get the QuietVox to work so we couldn’t hear anything. We finally had 30 minutes to shop at the end. The Ship: The ship was elegant, beautiful and spotless. No crowds and no kids. Balconies in every stateroom. This ship is EXACTLY the same as the Viking Sea. I do think all the Viking ocean ships are designed the same, but even the menu and entertainment are exactly the same. The food: I am comparing the food on the Viking Sun to the very high bar that Viking set for themselves on my Viking Sea Ocean Mediterranean Cruise. The Wintergarden service was very slow and disorganized the first couple days. Manfredi’s served us Caprese salad with frozen mozzarella and cold pasta. On the Mediterranean Cruise Viking tailored the menu to each country we visited as we were in the region. They did not put much effort into creating a Cuban cuisine. They used the same menu as the other ship. However, the sushi was amazing and the pool grill had excellent service. The drinks: On the first sea day, it was as if Viking was surprised that people drink mojitos and pina coladas and hang out at the pool on a Caribbean cruise. Everyone was complaining that the pina coladas were not that good. For the price of this cruise you expect the drinks to be done right and not made with cheap mixer. I was also surprised that Viking would pull something like being out of stock of the nicer tequila included in the drink package. I suspect the itinerary change fiasco cut into their profit margin so they tried to save money in ways they thought would go unnoticed. We noticed. If this were a cheap cruise all these things would have been forgivable and even expected, but this was a VERY expensive cruise and the value was just not there. So you might as well take the more affordable cruise from the cruise lines that are experienced in this region. I have sailed two Viking Ocean cruises and I am not sure I like the all inclusive pricing. You end up paying a premium for things you don't use or like. While I appreciate the culinary artistry of the Chef's Table it was not good enough to pay more for. You get to reserve the specialty restaurants based on price of your cabin. The higher price for first dibs is NOT worth it. The main restaurant and casual dining venue are just as good. If you don't drink wine you still pay for it. The included tours are usually just OK and you have to pay for the better ones. They purposely schedule tours so you will not be able to take the included excursion and another optional one. Read Less
1 Helpful Vote
Sail Date: November 2017
The Viking Sun was seven week old when we boarded -- gorgeous! Some rough spots with a new ship, but minimal and resolved. But the itinerary was lacking --- way too much time on buses (nice as they were, with great tour guides). If the ... Read More
The Viking Sun was seven week old when we boarded -- gorgeous! Some rough spots with a new ship, but minimal and resolved. But the itinerary was lacking --- way too much time on buses (nice as they were, with great tour guides). If the ship was too large to go into to the shallow Havana harbor, why not stay outside the harbor and use the tenders since it had to use these in Cienfuegos anyway? Overall food and service were good, but service was much better for dinner when 300 people were still off-ship on excursions. We were disappointed in the Italian speciality restaurant -- menu was plastic, crowded tables; service and food were OK, but not special. The Captial Table speciality restaurant was excellent -- interesting fixed menu, with supurb service. We heartily recommend the Viking Sun, but not the itinerary if only one port in Cuba. As far as we knew there was not an outreach to the LGBT community until we asked for a designated meeting place. On other cruise lines this has been included in their standard schedule. Viking did accommodate an announcement after we asked (with a very good turn out), but no one from staff came to welcome us, as is typical on other lines. Disappointing overall. Read Less
4 Helpful Votes
Sail Date: November 2017
We chose this cruise to see Cuba and their culture before it changes. Knew nothing about Viking Ocean Cruises until reading reviews. To our great surprise this turned out to be one of if not the best cruise we have taken. The Viking ... Read More
We chose this cruise to see Cuba and their culture before it changes. Knew nothing about Viking Ocean Cruises until reading reviews. To our great surprise this turned out to be one of if not the best cruise we have taken. The Viking Sun is almost brand new which is very apparent as you look around at all the modern technology and spotlessness of everything. Room was a Deluxe Veranda on deck 3. Very nice with comfortable bed, sitting area, coffee maker and mini-bar. Food was excellent even in the buffet which is where we ate almost every meal. Wide variety of choices including great sushi and seafood. Servers were very good if you needed something to drink, etc. Bar staff did a wonderful job of making drinks correctly and quickly. Good entertainment and limited activities but didn't choose this cruise for those things. First stop was Key West which have been to before so just went into town to walk around have a drink and eat Key West pink shrimp. Next stop was Cienfuegos, Cuba located on the South side of the island. The shore excursion we chose was an overnight stay in Havana at the Melia' Habana that included transportation, lunch, dinner, a wonderful show at the Tropicana and breakfast before returning to the ship. Oh, did I not mention that a group of 74 restored vintage American cars from the 50's picked the group at the hotel and took us in a caravan to the Tropicana. We toured Old Havana, shopped and stopped at the Bay of Pigs Museum on the way back to the ship. Didn't choose to go on another shore excursion because we were happy to enjoy the ship. We liked Viking so much that we booked a cruise with them for next Fall. We will continue cruising with Viking. Read Less
Sail Date: November 2017
I chose this cruise for the combination of Cuba and Viking Ocean. Originally we were suppose to dock in Havana but Viking didn't get docking rights...so the itinnery was changed to Cienfuego. Viking gave us an all inclusive overnight ... Read More
I chose this cruise for the combination of Cuba and Viking Ocean. Originally we were suppose to dock in Havana but Viking didn't get docking rights...so the itinnery was changed to Cienfuego. Viking gave us an all inclusive overnight in Havana and free excursions in Cienfuego to compensate us. as well as on board credit. We were a little nervouss because of the change in itinnery and news reports of diplomatic problems. Non of these were an issue while traveling in cuba. All the guides were knowledgeble and friendly The excursions were excellent-beyond expectations and the ship was beyond expectations Ship was elegant, Cabin was attractive, service was also beyond expectations. Wonderful spa experience, wonderful food. Afternoon tea was superb. Felt like a treasured guest...no one was trying to sell us anything This was the most elegant cruise we have been on and we have been cruising for about 50 years. We will definitely cruise with Viking Ocean again..and will rprobably try Viking River Cruises Read Less
Sail Date: November 2017
Wanted to experience Cuba Cabin attendants were excellent. Being handicapped and using a wheelchair or walker I used room service frequently. Precious was an apt name for my attendant. In every way she was precious. I appreciate ... Read More
Wanted to experience Cuba Cabin attendants were excellent. Being handicapped and using a wheelchair or walker I used room service frequently. Precious was an apt name for my attendant. In every way she was precious. I appreciate the wide variety of television selections.I chose not to go on the land tour of Cuba. I was delighted finding on the television the biography of Albert Einstein. I enjoyed an entertaining and enlightening day in the cabin. I appreciated a cabin large enough for my chair and walker. Having a balcony made it a pleasure to enjoy the view whether of the waves of the sea or the other ocean ships passing by. Also it was nice to be able to open the door for fresh ocean air. The choice of which gourmet restaurants shall I try was difficult. The menus were all tempting. Each offered entrees I couldn't resist. Service was always excellent, I think I tried every one. Read Less
Sail Date: November 2017
We code Viking as they were one of the first cruise lines to travel to Cuba. We had been on several Viking river cruises and were looking forward to the brand new ocean ship. The ship was amazing from our cabin to the entertainment to ... Read More
We code Viking as they were one of the first cruise lines to travel to Cuba. We had been on several Viking river cruises and were looking forward to the brand new ocean ship. The ship was amazing from our cabin to the entertainment to the fitness room to the spa to the restaurants. We especially enjoyed the Rat Pack singers as part of the entertainment onboard. We each had a massage and enjoyed the snow grotto. The fitness rooms had all of the equipment we needed to work out while at sea. Our cabin had a coffee maker, small refrigerator with complimentary water, snacks and soft drinks that were replenished every day. We also had complimentary robes and slippers and binoculars in our cabin. Our cabin steward was attentive to our every wish. Our first stop was to Key West where we sailed on a catamaran for a snorkeling adventure at a reef filled with colorful fish. Havana is an amazing city and we enjoyed our ride in a 1952 Chevy convertible to dinner at a Cuban fusion dinner. We were then treated to an evening at the legendary Tropicana Club followed by staying overnight in a 5 Star hotel in Havana. The next morning we toured Fusterland in Havana before heading to the Bay of Pigs museum, I highly recommend visiting Cuba before it changes and traveling on a Viking Ocean ship. Read Less
2 Helpful Votes
Sail Date: November 2017
Now that Cuba is open we wanted to see what was happening there. My wife visited Cuba in 1980's as a travel agent and saw how poor the country was. This time I was surprised how poor it still was. Beautiful architecture was in ... Read More
Now that Cuba is open we wanted to see what was happening there. My wife visited Cuba in 1980's as a travel agent and saw how poor the country was. This time I was surprised how poor it still was. Beautiful architecture was in disrepair - thought some reconstruction was evident. Disappointed that Cuba would not let our small ship dock In Havana, however it allowed us to see the country side during the 4 1/2 hour bus trip. An over night excursion allowing use to stay over night in Havana was very special. Wonderful 5-star hotel, great dinner, a ride in the old American cars and a visit to the Copacabana night club highlighted the excursion. Little to see in Cienfuegos. This was the Viking Sun' first cruise. A wonderful new ship. We had a, Explorer cabin - one of the best we have ever cruised in. Large walk-in closets, direct view out the bow of the ship and may other special features. Truely a five-star-cruise. Read Less
3 Helpful Votes
Sail Date: November 2017
The food was great! Not the kind of food that you have to have alot of. The smell, visual and taste was enough to satisfy. There was no expensive "umbrella drink" hard sales, or casino (which was good). We were surprised that our ... Read More
The food was great! Not the kind of food that you have to have alot of. The smell, visual and taste was enough to satisfy. There was no expensive "umbrella drink" hard sales, or casino (which was good). We were surprised that our lecture speakers were all old, white men (5 of them). Is there no woman that has something interesting to speak about to (dare I say...) a ship full of women???? My largest disappointment was that the Viking bed sheets gave me contact dematitis. The soap they use and the scratchiness of the sheets surprised me! When I asked my steward if there were other sheets on board that were less scratchy she said "no"! On day 3 (after mentioning the concern each day) I was given 2 pillows that were washed without laundry soap. This helped...but I still continued to get rashes fron the sheets themselves! I would have thought that a line (like Viking) would have soft, allergy-free linens. We thoroughly enjoyed the French cooking class (extra $) worth the experience. The wine at lunch and dinner was a nice touch, except it was all French wine...and the same taste each day. It would direct you to purchase the beverage package for "the experience" of dining/pairing. If you are just looking for wine without a pricetag...it is fine. The music offered on the ship was perfect for us (guitarist, pianist and 3 piece orchestra. Evening shows were good. Loved the movie afternoon with popcorn. For us...one of the greatest things Viking offered was the cappacino bars. What a treat! So...we had the great and the missed on this trip...our expectations being met in some areas and fell wayfully short in other areas. Read Less
1 Helpful Vote
Sail Date: November 2017
We were returning from a driving tour of Scandinavia. The timing of the cruise met our needs. Viking River Cruise experienced; looking forward to a Viking ship. The Viking Sun is a first class experience. Right sized. Lots of space. ... Read More
We were returning from a driving tour of Scandinavia. The timing of the cruise met our needs. Viking River Cruise experienced; looking forward to a Viking ship. The Viking Sun is a first class experience. Right sized. Lots of space. Area for improvement- on board booking for future sailings. After an informative one hour overview, only one representative on board, was insufficient. No email contact. Response to a hand written inquiry on a 2018 cruise from Tokyo to Vancouver was via a voicemail to our Cabin. No return voicemail available. We were advised we were ‘wait listed’. Would receive no on ship booking incentives. Oh well. That said... The overall facilities are fantastic. The Crew was well educated with experience on Regent and Celebrity where we had sailed. We continually thanked the Crew for their ever present smiles and thoughtfulness. Looking forward to our next Viking Salinger experience. Alaska? Asia? Read Less
3 Helpful Votes
Sail Date: November 2017
We were looking for a transatlantic cruise for relaxation and comfort. Viking Sun exceeded our expectations. The well trained staff offered excellent service, not only with fulfilling our requests but anticipating our needs. The design and ... Read More
We were looking for a transatlantic cruise for relaxation and comfort. Viking Sun exceeded our expectations. The well trained staff offered excellent service, not only with fulfilling our requests but anticipating our needs. The design and decor of the ship was very attractive with attention to color and comfort detail. Bookshelves stocked with books that would appeal to anyone were scattered throughout the ship. There was always a cozy quiet place to read or simply relax. Dining venues and options were always available from the specialty restaurants to the less formal World Cafe, Pool Grill and Mamsen's. There was something for everyone. The entertainment was diverse - lectures on a variety of subjects, cooking classes, wine tasting classes, ballroom dancing, board games, music, theater shows, movies, and much more. Very impressive to us was that there was absolutely no pressure to buy anything. Attractive stores were available to buy duty free items but so sales pressure. And, there were no photographers ready to snap and urge one to buy. Having heard of these things from fellow travelers on other cruises, this was a big plus for us. If it sounds like we are impressed with Viking - we are, very much so. In fact we have already signed up for another of their cruises next spring. Read Less
2 Helpful Votes
Sail Date: November 2017
This was a Trans Atlantic Cruise, the first for The Viking Sun, but not the first for my spouse and I. The ship is lovely in every way. It's comfortable, uncrowded, quiet, and supremely well appointed. If it were rated as a hotel (and ... Read More
This was a Trans Atlantic Cruise, the first for The Viking Sun, but not the first for my spouse and I. The ship is lovely in every way. It's comfortable, uncrowded, quiet, and supremely well appointed. If it were rated as a hotel (and after all an ocean cruise ship today is a floating hotel/resort) it would be 5 star. The spa is beyond belief. It is open to all passengers unlike on most other cruise ships we have been on. The spa pool is wonderful, as are the hot and cold rooms. The fitness center overlooks the side of the ship instead of the front or rear. It took a bit of getting used to this view while using some of the exercise equipment. The equipment was all new and very state of art. The service in the room was outstanding, with water and towels being provide without needing to ask. What was lacking were daily classes such as a morning stretch class, or ab class, or something such as this. There were classes, but they did not take place daily and weren't specifically stretch, or something like that. The main dining room, called "The Restaurant" needs a new name. The service was excellent, the quality was very good, but the preparation was not up to the standards that one expects on a luxury cruise cruise or fine hotel. As for the alternate dining at Manfredi's Italian was marginal and way too noisy. We dined there twice and both meals were not very good and most certainly not very Italian except by name. The Chefs Table is best described as silly dining. The menu items were interesting and a few of the dishes were quite good. But the dishes didn't work together to make a meal. I would not waste my time eating a dinner in this restaurant. The World Cafe offers the best prepared food on the ship. We don't enjoy buffet dining. But we found ourselves eating at the Cafe one evening after a long day ashore. We had to go back there a few more times because their menu was the same as in "The Restaurant" and was prepared better. As for "The Restaurant" my recommendation is to change the name to "The Dining Room" Fine hotels don't serve fine meals in a restaurant! Read Less
Sail Date: November 2017
Viking ocean’s great reviews were not overstated. The ship is beautiful with lots of lovely, quiet spaces. Our cabin (penthouse veranda) was spacious and had more storage space than we needed - a first for us. The well-equipped ... Read More
Viking ocean’s great reviews were not overstated. The ship is beautiful with lots of lovely, quiet spaces. Our cabin (penthouse veranda) was spacious and had more storage space than we needed - a first for us. The well-equipped self-serve laundry was a pleasant surprise. We are elite on other lines and get free laundry but this was better. Entertainment was terrific, a small ensemble of singers and dancers who did small shows that did not overextend them, as too many cruise lines do. Small, pre-dinner recitals by one or two of them were a special treat. Kudos to the cruise director who scheduled extra performances of one show when more passengers wanted to attend than could be accommodated in the theater - a pleasant change from so many lines where on board cruise staff have little discretion to deviate from schedules dictated by corporate staff. Shore excursions available for a fee were the usual array. The included excursion in each port was essentially a drive-by tour or, in Bermuda, a bus pass. The only real negative was the food service. The main dining room was only average and the included specialty dining options were disappointing. One had only so-so Italian cuisine and the other had a menu fixed menu that was unusual at best. We are not timid, meat-and-potatoes diners, but we found preparations odd, to put it kindly. Fortunately , our server offered the option of ordering from the main dining room menu. The other disappointment was the buffet. The quality and variety of the food and presentation (small serving dishes, frequently refreshed) were excellent BUT the hours were far too limited. The pluses were afternoon tea in the Wintergarden, a treat we allowed ourselves only once, and availability of espresso drinks at several bars and at the buffet. Embarkation was slick. We arrived at check-in to find a clerk waiting for us (no lines!!) and our bags arrived in our cabin not long after we did. Read Less
Sail Date: November 2017
Everything was perfect. Excellent room - Penthouse Jr suite , Fantastic food, excellent crew and no crowds .You always felt welcomed by the entire staff no matter where you were on the ship. Everyone was so helpful and polite. The ... Read More
Everything was perfect. Excellent room - Penthouse Jr suite , Fantastic food, excellent crew and no crowds .You always felt welcomed by the entire staff no matter where you were on the ship. Everyone was so helpful and polite. The Penthouse suite was so comfortable and spacious with every possible amenity. The bathroom had double sinks , heated floors and towel rack. The room had two separate areas - each with it's own big flat screen TV. A spacious balcony with table and chairs and a great view. We were on the forward, starboard side of the boat on the top floor. It was extremely quite and private but yet accessible to everything. The food was first class all the way as was the wait staff. Nothing was a problem and they were always there to help through out the meal. When you asked for something specific your wish was always granted. All and All you can not do better than a Viking Ocean Cruise. We love Viking so much we just booked 2 Viking Cruises over the next year.When you are with the Best stay with the Best !!!! Read Less
1 Helpful Vote
Sail Date: November 2017
We've heard so much about Viking Ocean that we wanted to give it a try. The price was right as was the itinerary: Lisbon to Miami. The pre-cruise stay was at a hotel in the heart of the downtown area, thus, far more expensive than ... Read More
We've heard so much about Viking Ocean that we wanted to give it a try. The price was right as was the itinerary: Lisbon to Miami. The pre-cruise stay was at a hotel in the heart of the downtown area, thus, far more expensive than the type of hotel we would normally use. The city tour was a bit short for the price. This was our 3rd visit to Lisbon, and it's a great city to visit. Dining options: Restaurant: superb menu with food prepared superbly World Cafe: Buffet: amazing -- "hot" breakfast food was actually hot; evening dinners were varied and, to be redundant, superb Manfredi's Italian: best food on the ship, where almost all food was superb Chef's Table: fixed menu, not much in the way of choices. Mistake to even try it, a mistake we won't ever repeat. Room: we were upgraded to a 'junior suite" which happened to be a handicapped accessible room. For a wheelchair dependent person, it would have been superb. For us, the deficiencies (no place to put the soap, shampoo, etc) outweighed the positives. In addition, the ship was on its initial mid-Atlantic cruise. Ship had too many repairs in and around our room. Read Less
Sail Date: November 2017
After much research we decided on an Atlantic crossing to get a bit of flavor of the old-time crossing cruises. We needed the relaxed atmosphere and the amenities of this cruise line to convince us to try ocean cruising. We enjoyed every ... Read More
After much research we decided on an Atlantic crossing to get a bit of flavor of the old-time crossing cruises. We needed the relaxed atmosphere and the amenities of this cruise line to convince us to try ocean cruising. We enjoyed every bit of the time on board. We relaxed, exercised, ate and relaxed some more. We enjoyed every minute, and were ready to come home to the winter holiday rush! Embarkation and discharge went smoothly, as did the two ports of call. The food variety was delightful. We really felt like we "knew" the ship after a few days. The small swimming pool at the stern of the ship was lots of fun. We especially liked the variety of food choices, and the fresh fruits and vegetables available with every meal and snack. The one HUGE burger we had was delicious!! We will do another crossing voyage with Viking in the future, probably going in the opposite direction from Puerto Rico to Spain. Read Less
2 Helpful Votes
Sail Date: November 2017
What I loved about this cruise and ship: *new, wonderfully laid out ship design *clean, elegant, understated ship design *comfortable accommodations with balcony *best cruise food ever (compared to 3 other cruise lines) ... Read More
What I loved about this cruise and ship: *new, wonderfully laid out ship design *clean, elegant, understated ship design *comfortable accommodations with balcony *best cruise food ever (compared to 3 other cruise lines) *Norwegian waffles! English tea! *enjoyed free amenities, including WiFi and spa facilities *wine served during lunch and dinner, no extra charge *specialty restaurants, no extra charge *beautiful library and lookout *nice stop at quaint islands of the Azores and Bermuda, no charge for excursion My husband and I took this trip after seeing multiple top reviews on the Viking ocean cruises. There were comments about the cruise lines targeting mature (and yes) sophisticated travelers, it didn’t bother us because we enjoy quiet, non-chaotic vacations. While we’ve cruised several times before, this was our first booking the flight through the cruise line. Viking chose a good airline, though in retrospect we should have planned a few extra days predeparture in Lisbon. I would highly recommend this cruise line to those who appreciate a more quiet luxury and all-inclusive value. Read Less
Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.3
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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