1 Helpful Vote
Sail Date: December 2018
We had done a Viking River Cruise and we were looking for a Viking cruise close-by. We drove down from Orlando, everything went well getting on board and of course the customer service was wonderful. The entertainment was also ... Read More
We had done a Viking River Cruise and we were looking for a Viking cruise close-by. We drove down from Orlando, everything went well getting on board and of course the customer service was wonderful. The entertainment was also surprisingly good. What it was lacking was: 1)variety at the locations/islands, like an included day at the beach would have been nice, the 3 included tours were all of ruins, and maybe a little more time in Cozumel, we were hardly there, 2) a little better with the communication and care of us when we are off the boat, when we were on Viking River it was amazing how well they took care of us, but on this trip, the first tour was during lunch and it wasn't made clear that no lunch was being provided and there was no real place to grab lunch, which was a real issue since my mother and I are diabetic, luckily I had enough snacks to keep us from having a sugar crash, but it was really close, 3) on the Viking river cruises the do a few meals to celebrate the locations we were visiting, but there wasn't anything like that on this cruise, 4) the shops on the boat, I would think you would have at least one shop with things that match with where the cruise is going, like items for a Caribbean cruise. I will have to say you can't beat the rooms, the balconies, and the customer service on a Viking boat, but the rest of the trip was a bit of a bust. Read Less
6 Helpful Votes
Sail Date: December 2018
My wife and I are very experienced cruisers having been on more than 35. This was our first time on Viking Ocean Cruise line, Scandinavian and we were impressed by their very high ratings on River Cruises.and the fact they only carried a ... Read More
My wife and I are very experienced cruisers having been on more than 35. This was our first time on Viking Ocean Cruise line, Scandinavian and we were impressed by their very high ratings on River Cruises.and the fact they only carried a maximum of 930 passengers. Check in was a breeze with 6 or 7 receptionists waiting for us instead of long lines. It is considered a luxury cruise ship and as such commands a very high initial cost for the cruise which must be paid in full much before the cruise embarks. However, this is partially compensated for with many inclusions not permitted on other cruise lines. We were permitted to bring alcohol aboard the ship. They also included wine and beer with all meals and excursions at each port of call. While onboard my wife and her our friend Ann went to a cooking class with the executive Chef of the ship and he liked them. There were two special dining venues THE CHEF'S TABLE and another upscale Italian restaurant. We were supposed to go only once during the cruise but because of the connection my wife, Nela and Ann made with the Chef were permitted to go 4 times, where he prepared his specialties and served them. They were absolutely amazing and I've never had better food on any ship. For an additional charge you could choose other excursions customized to your interests. I chose one on Cozumel said to be the 2d largest barrier reef for snorkeling, 185 miles long which was disappointing as I had expected a wall but found only scattered limestone reefs with only smaller colorful tropical fish. I saw no predators like sharks, barracudas or even sting rays, that I had seen snorkeling and Scuba diving. Though the personnel were very friendly it was not well organized. In the middle of the sea they required half our passengers to climb onto a boat that pulled alongside. I'd not recommend that excursion. However one excursion we went on was exceptional and I'd highly recommend that in Mexico called SALSA AND SALSA in which my wife I and two friends, first time cruisers were taken on a couple buses to a 2d floor high ceiling open air room in a hotel and sat at tables for 10 with many vegetables and a musher, which is a small dish with a rough bottom and a pestle for crushing and mushing the vegetables with various recipes into different Salsas. We were provided aprons, Chef's hats and unlimited. Margaritas and ingredients to make more. Our hostesses were two young Mexican girls in their 20's full of enthusiasm that kept things going. After eating varied Doritos and Salsa and too many home made Margaritas where we lost count the tables were removed and the floor cleared for dancing the SALSA. I would never call myself a dancer but after 6 or 7 Margaritas figured nobody cared and did my best. We all left totally sated, happy and ready to recover. The entertainment onboard the ship was very limited in variety and elaborate productions but made up for it with extremely talented musicians and singers. There was one quartet of 4 British singers that performed on 3 different nights once emulating ABBA, then BEATLES and finally 60's music. I talked to a few of the performers afterward and found they were not a professional group but were hired individually and the group would disintegrate after the cruise ended. It made me tear up thinking so beautiful would end. Even our Cruise director was a former professional Opera Singer with a voice so perfect I asked my friend if she wasn't lipsyncing and he assured me she was not. She was amazing at the New Year's celebration party. On board I enjoyed their lectures particularly one on Catapults showing how very ineffective walls are, no matter how strong or well guarded. The gym was small and basic but had all the essentials for a good workout. I liked the Steam, Sauna and Ice room. The ice room was a real treat. Short periods of stress are good for your health and excessive amount can kill you. In summing up overall I'd say this cruise was exceptional and one of the best I've been on, though expensive. I've been on more moderately priced ships that were very good and can honestly say I've never been on any vacation I did not enjoy though some more than others, so in the end you'll have to decide what you want for yourself. I always consider price an important factor when deciding on a service or product. I was an accountant by profession. I like quality at a reduced price. That what makes a good value. If you want everything to be nearly perfect and are willing to pay top price VIKING is a choice, you won't be wrong with, but if you'd want to go on two or more cruises on a less expensive ship for the same price, then Princess or Celebrity are excellent ships. I wrote this review for Cruise Critic not Viking Ocean cruise line because I read Viking's terms and conditions in which they stated they can edit comments possibly making my review Fake News instead of the honest one I wrote by editing out anything negative. I said, but believe cruise critic will condense it with my concerns to its essence. I hope this has been helpful. Paul, an experienced cruiser. Read Less
1 Helpful Vote
Sail Date: December 2018
This was my third Viking Cruise. It was a wonderful trip! The Viking Sun is beautiful, elegantly decorated, and pristine. The staff is very helpful at all times. Every activity from boarding to disembarking is organized and easy to ... Read More
This was my third Viking Cruise. It was a wonderful trip! The Viking Sun is beautiful, elegantly decorated, and pristine. The staff is very helpful at all times. Every activity from boarding to disembarking is organized and easy to follow. The amenities are great, especially the spa and pools. Our room was very clean, had everything you might need, and the low lighting and heated floor in the bathroom are very nice. It is nice to have such a great movie selection on the big TV, excellent wireless connection, and American outlets for your devices. The steward was very attentive, and the mini bar was filled with our requested tonic water every day. The food and cocktails are all good on the ship, and the Chef's Table is a must for anyone who cruises with Viking. The excursions were fun and educational, but I wish we had more time in each port. I already booked my next Viking cruise for June. Read Less
Sail Date: November 2018
We went with our son, daughter in law, & two grand children. They had never been to the Mediterranean. It was a great trip that they could afford, and everything was inclusive. The dining on board was exquisite. The entertainment & ... Read More
We went with our son, daughter in law, & two grand children. They had never been to the Mediterranean. It was a great trip that they could afford, and everything was inclusive. The dining on board was exquisite. The entertainment & excursions were great. The ship was well appointed, and you didn't feel crowded. The service & crew were exceptional. This was our third Viking cruise, and needless to say they are great people. Our son and wife had a very enjoyable cruise. It was especially great , since their grown children enjoyed it immensely.It was our son & wife's second Viking cruise. Everything went very smoothly once we were aboard the ship. We had airline delays due to weather & mechanical problems. Flying is not as easy as it used to be; it has become stressful. But the Viking cruise definitely distressed us all. We highly recommend the Viking cruise line! Read Less
1 Helpful Vote
Sail Date: November 2018
We wanted to see some of the Med coast and to visit Tuscany and were happy with prior Viking River cruises so we gave it a shot. Weather was cool but not really chilly and the seas were basically calm except for part of one evening. ... Read More
We wanted to see some of the Med coast and to visit Tuscany and were happy with prior Viking River cruises so we gave it a shot. Weather was cool but not really chilly and the seas were basically calm except for part of one evening. Very efficient meet up in Barcelona airport - certainly not a real busy place at about 8:00 am. Boarded the ship efficiently a little before the 11:00 am access to cabin on deck seven. Hung out in Mamsen's until cabin opened. Very relaxed and server was very pleasant. Cabin ready on time and was clean. Steward was very nice and showed us the features. He continued to be very helpful through out the voyage.. Liked the convenience of deck seven - very few cabins and virtually no traffic in the hallway. Very easy to get to World Cafe as well as to Explorer Lounge (there is a door from cabin hallway to the port side of the Explorers' Lounge. Liked the PV2 cabin - shower is very nice sized and twin sinks is nice. Having two TVs on ein bed area and one in sitting area, separated by very nice room divider curtain was very nice. Disembarking for excursions was handled very smoothly and without too much of a wait. Read Less
Sail Date: November 2018
We chose the Mediterranean Odyssey 12-day cruise because of the itinerary offered. All of the ports were cities/countries we wanted to visit. Our cabin was large, impeccable and very comfortable. Everyone from our cabin steward, guest ... Read More
We chose the Mediterranean Odyssey 12-day cruise because of the itinerary offered. All of the ports were cities/countries we wanted to visit. Our cabin was large, impeccable and very comfortable. Everyone from our cabin steward, guest services, bar and restaurant servers, etc. treated us like royalty. We enjoyed the opportunity to dine casually or fine dining in the other restaurants. We had a great selection of entrees and wines from the region we had visited that day. We also enjoyed the diversified evening entertainment and music. Our shore excursions were included in the cost of the cruise and were well planned and on-time. My only complaint is that sometimes we didn’t have much time after the tours to explore and shop or eat as we had to shuttle back to the ship. We enjoyed the intimacy of cruising on a small ship and would highly recommend VIKING for your travels. VIKING is top notch from embarkation to disembarkation! Read Less
Sail Date: August 2018
We chose this cruise because of the itinerary. We wanted to go to Scotland, Ireland and Wales and this cruise offered it all. The best thing about the cruise was the staff. It was the most competent, caring, friendly and attentive staff ... Read More
We chose this cruise because of the itinerary. We wanted to go to Scotland, Ireland and Wales and this cruise offered it all. The best thing about the cruise was the staff. It was the most competent, caring, friendly and attentive staff we have ever experienced. Next, the ship is beautiful. The design, the furniture, the stateroom layout and all the appointments are very well done. We were very happy to have been upgraded to a penthouse veranda which is quite a bit larger than the deluxe veranda. The food was plentiful and very good. We loved the sushi. We actually preferred the Restaurant and the buffet to the specialty restaurants. The entertainment was perfect, and it was nice to see the performers around the ship. They were always out there right after the shows. It was just right and not over the top. We also enjoyed all the shore excursions, always wishing there were more time in each port. Judy did an amazing job with her organization of the shore excursions. We were less impressed with the pre and post excursions. We did not realize that Viking farmed these out to other companies. The pre excursion in Oslo offered nothing except a hotel room and train ride. No effort was made to contact the participants and by the time we saw the Viking desk there was no reason to even check in. All they did was give info regarding tours that were available at an extra cost. The post excursion in Edinburgh at least offered some interesting excursions which were included. A meeting was held when we arrived and information was dispersed. Pick up and drop off at the airport was totally inadequated. Our pickup person was 15 minutes late and no one knew what to do. Our drop off was not near the entrance to the airport and we had to drag our luggage quite a ways. All in all, we would no consider any pre or post excursions in the future. Read Less
2 Helpful Votes
Sail Date: January 2018
Viking offered their first world cruise that for us started in Los Angeles January 5, 2018 and ended in England on May 5, 2018. 4 months, 25 countries and 52 ports. I can't say enough how much the crew on Viking exceeded every ... Read More
Viking offered their first world cruise that for us started in Los Angeles January 5, 2018 and ended in England on May 5, 2018. 4 months, 25 countries and 52 ports. I can't say enough how much the crew on Viking exceeded every expectation and provided customer service that was 5 star ++! You can not imaginine how efficient being on board ship allows you to make the most of your time, not only while at sea but also when at a port of call. Viking offers included tours at every port of call, along with many optional tours at each port. You can also go ashore in most countries and tour on your own. Most, not all ports, are very closet to if not right at city centers or you can take a taxi or "Tuk Tuk" to your desired destination. While on board Viking ships, 6 now in use and I believe another 8 or more under construction, there is so much offered that you can either choose to participate or not. We enjoyed the "Trivia" sessions where when at port for 1 hour you team up and play Trivia answering 15 questions and then a final team playoff. You not only learn a lot but get to meet so many new friends. The nightly entertainment was exceptional and changed as new top notch tallent came on board every few days. Most important is Viking's service. I expect a high level of service and my expection was exceeded time after time. Their staff from the Captain, first mate, Cruise Director, Hotel Manager, Chef and down to each employee treated you like family with smiles and chit-chat. We have already booked another cruise with Viking and are looking forward to seeing many old friends and can't wait for our next adventure on Viking. Don't wait or procrastinate, your own "Trip of a Life Time" is waiting for you...you won't regret it as you will have so many adventures and meet so many new friends to share your experience with on board Viking. Go see, experience new countries and share with your friends. Have lots of fun! Read Less
Sail Date: November 2017
We did not explore Miami before this cruise, as we have done this at other times. Both embarkation and disembarkation went smoothly as we booked the airfare with Viking and they cover all the details. The ship was wonderful. Cruising on ... Read More
We did not explore Miami before this cruise, as we have done this at other times. Both embarkation and disembarkation went smoothly as we booked the airfare with Viking and they cover all the details. The ship was wonderful. Cruising on a smaller ship is always a treat. The itinerary had to be changed from the time we booked to the day we embarked. We were to go to Mexico and Belize on this trip as well as Cuba. Since Viking could not dock in Havana, that changed the time frame and Mexico and Belize were deleted from the itinerary. Viking did have an excursion to Havana with an overnight stay at a 5-star hotel that was free. Very nice excursion with a small walking tour, lunch, dinner at The Tropicana, and breakfast the next day included. On the way back to the ship, we stopped at the Bay of Pigs Museum. Service on Viking is always superb! A trip not to miss! Read Less
1 Helpful Vote
Sail Date: October 2017
We've cruised on two Viking River Cruises and loved them. We wanted to experience one of Viking's Ocean Cruises. It was above and beyond what we expected! The first night, we worked closely with the Shore Excursion Team in ... Read More
We've cruised on two Viking River Cruises and loved them. We wanted to experience one of Viking's Ocean Cruises. It was above and beyond what we expected! The first night, we worked closely with the Shore Excursion Team in order to make reservations to see Michelangelo's David in Florence. She bent over backwards to try to get us tickets. Thereafter, every time we saw her, she remembered us and called us by name. Very nice. Very professional. The food was incredible. Wait staff was incredible! LOVED the Italian Dining Room. On our next Viking Ocean Cruise, we'll make multiple reservations to go there!. Our Cabin Steward, Komang, was extraordinary. Very attentive to our every need. Very friendly and courteous. A couple of the shore excursions were just meh. The majority of them were outstanding! The Viking Travel Concierge was excellent. We talked to her on multiple occasions in order to make reservations on the Miami to Los Angeles (via the Panama Canal) Cruise. She was very helpful to us in making our reservation! YEA! We cannot wait to go on a Viking Ocean Cruise again! Read Less
Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.3
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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