7 Helpful Votes
Sail Date: February 2019
We are incredulous about the service on this ship: friendly, attentitive, and conscientious. Each person we see greets us warmly and with authenticity. The waiters learn your names within a day or two and treat you like royalty. After ... Read More
We are incredulous about the service on this ship: friendly, attentitive, and conscientious. Each person we see greets us warmly and with authenticity. The waiters learn your names within a day or two and treat you like royalty. After five days of being at sea, there is no let up in the attention to detail and graciousness. The food is generally quite good; the sushi bar is excellent and Manfredi's is uniformly delicious. We regret getting the silver spirits package however because one of us drinks only wine and the included wines listed are sub-par. The hard liquor choices on the other hand are wide-ranging and more than sufficient! Silver Spirits runs about $20/day and covers drinks up to $15, which is the price we normally pay for a single servings of wine so we thought we'd be okay, but were quickly disappointed. Next time we'll know or bring our bottles onboard which they permit. Love the ship, the room to spread out and the wifi has been terrific! Read Less
6 Helpful Votes
Sail Date: February 2019
We have sailed transatlantic six times, this was the best experience in many ways. The five lecturers kept us busy two or three times s day with history, ecology and sports talks. Athens crew was friendly, helpful, professional, ... Read More
We have sailed transatlantic six times, this was the best experience in many ways. The five lecturers kept us busy two or three times s day with history, ecology and sports talks. Athens crew was friendly, helpful, professional, informal, consistant. The food was excellent in all venues. There is no extra charge for the two specialty restaurants, The public spaces are comfortable with many quiet nooks, books, art, board games, etc. The cabin is large and well furnished with a great bed. The bathroom has a large shower and heated floors, there's a built in night light. Very good entertainment, it varied from classical to song and dance plus we had an exceptional magician who also gave free classes. Viking Star transatlantic fills your sea days with interesting speakers, cooking classes, bridge lessons, craft classes, all free. Overall, great value for money. We are ready to do this cruise again next year. Read Less
Sail Date: November 2018
We chose it for Cuba and liked the overall itinerary. We were very pleased with Viking. The rooms were nice and all of staff were great. The food was very good. We liked the high end drinks you could get with the beverage package. We ... Read More
We chose it for Cuba and liked the overall itinerary. We were very pleased with Viking. The rooms were nice and all of staff were great. The food was very good. We liked the high end drinks you could get with the beverage package. We were pleasantly surprised as we'd never done a cruise that was not all-inclusive. The down side is there is no entertainment at night like other ships have, except for the small band. We did enjoy the one night on the pool deck when the band played. We met some great people. On our excursion to Havana, we loved our tour guide. What we didn't like what coming back in the dark on the road we were sharing with horse-drawn carts. That was not clear in information ahead of time or we probably wouldn't have gone. We did not take any other excursions and talking to other people, sounded like we made the right choice. Read Less
3 Helpful Votes
Sail Date: October 2018
We are just off of the Viking Star...around the Caribbean Sea cruise. We left oct. 18 from Manhattan, NYC. It was a blustery warm day. This was our 1st ocean cruise after several river cruises (also w viking). It is a fabulous ... Read More
We are just off of the Viking Star...around the Caribbean Sea cruise. We left oct. 18 from Manhattan, NYC. It was a blustery warm day. This was our 1st ocean cruise after several river cruises (also w viking). It is a fabulous ship. Clean...very clean...with a tremendous staff. They always went above and beyond....from the housekeeping staff to waiters on up! We had done a guarantee cabin...which means we paid for the lowest class cabin in hopes of an upgrade...but..if an upgrade didn’t come..you got what you pay for. The main downer of this is that you don’t know your cabin assignment until days before the cruise. We were fortunate to get a category upgrade to a delux veranda...which was binoculars in room...a throw..and the fridge being restocked daily w soft drinks. The best part was that our room was mid deck midship. All rooms are balcony! Being home...one thing I miss is the heated bathroom floors!!! And the shower head. I also can’t say enough about the hot water in the shower. I love my hot showers...but they were really hot!! Love,love,love! The bed was comfy. We did have an issue with too soft of pillows...our room steward was gracious to find us a couple firmer ones by day 2! The food is unparalleled. We ate dinner in the restaurant most nights. Did Manfredi twice...to die for! And chefs table once (too gourmet for us). Breakfast in the dining room is wonderful! Always pleasant servers. Did I mention they have lamb chops on the breakfast menu? Yes..right next to the steak! Embarkation took us all of 10 minutes in Manhattan...organized and efficient staff made this an easy experience. Disembarkationin Miami at first seemed confusing...but it was the guests making the process chaotic. The staff had it down!! Once our color group was called...we were off the ship and onto waiting buses in 15 minutes. Luggage was wonderfully sorted for us. I can say how easy it all was. As stated in other reviews...the entertainment isn’t the best...but it WAS entertaining! We had a magician onboard for 2 nights and a female impressionist for 2...they were the highlights of entertainment. Our cruise director performed one evening..and there were 2 dance parties by the pool. Two movies were shown under the stars...documentaries....not a fan. This was 15 day cruise...so it is challenging at best to keep 900 passengers happy all the time. You could go to a vast number of lectures during the day. In each port there is an included tour. We participated in all of them...all showed an overview of each island. The free use of the spa was amazing. We loved the thermal pool. I have seen reviews where it is small..but at no time were there more than 4 in the thermal pool at once. My husband enjoyed the sauna, ice room and bucketOwater! Lol. The outdoor pools are nice...just deep. However there are bars to hold onto when in the pool. And plenty of room to sit around the edge of the main pool..in the water. Our weather was hot..so a refreshing dip was needed! We enjoyed the ocean cruise very much...but prefer a river cruise. Looking forward to another Viking adventure in our future. Read Less
3 Helpful Votes
Sail Date: June 2018
As the cruising industry keeps making ships bigger, we abandoned that venue. It couldn't deliver the experience we needed. We started river cruising and found that smaller ships, smaller number of passengers, more focus on the ... Read More
As the cruising industry keeps making ships bigger, we abandoned that venue. It couldn't deliver the experience we needed. We started river cruising and found that smaller ships, smaller number of passengers, more focus on the educational experience matched our needs. Now Viking has re-invented the ocean cruise experience and delivered beyond our expectations. The ship is perfect. It had the right number of passengers. The open areas were spectacular. The food was terrific. The room was luxurious. The ability to be with a group balanced with being in a quiet one on one area was perfect. The crew addressed our every need. In conversations with them you know that Viking was treating them well and they were loyal to the company. The educational programs was outstanding. Dr Laurie gave us unbelievable insights. The cruise director was informative, engaging and funny. Matching the route to historical events was enlightening and enriching. It seems that every attention to detail really made a difference. We highly recommend this ship and diving back to the ocean cruising experience. Now we can go beyond the rivers and venture back to the seas. Read Less
1 Helpful Vote
Sail Date: November 2017
This was our second Viking Star cruise, first the Inagural year Venice to Istanbul. We arrived in Athens three days early an toured on our own. Once we boarded the Star, we felt we had arrived home. The most welcoming part was several of ... Read More
This was our second Viking Star cruise, first the Inagural year Venice to Istanbul. We arrived in Athens three days early an toured on our own. Once we boarded the Star, we felt we had arrived home. The most welcoming part was several of the bartenders remembered us from two years prior. When you are addressed as Mr. Lang and welcome back, that was it, this was going to be a great trip. Tours— Highly recommend Mykonos by 4X4 vechicle trip, Nazareth & Sea of Galilee Shore Excursion, and last and most memorable From Naples The Vistas & Villages of the Amalfi Coast Shore Excursion. The last one stops in Sorento shipping and Delightful 3 Star restaurant lunch. The road trip along the coast were as advertised most scenic, I finally got the Amalfi Coast off my bucket list after 3 prior visits. Food— My favorite Restaurant is Manfredi’s, memorable fine dining, Chef’s Table was disappointing both trips, the Restaurant is better. My breakfast and late night treat was Mamsen’s in the Explorer Lounge on Deck 7. Interesting note the Executive Chef David McDonald is the only cruise chef I have ever seen throughout the ship we’re food is served- “inspecting the troops”, so to speak, everyday. He has the time to talk to guests- a mark of a true professional. Future bookings and discounts were not available on this cruise because of the official reservations agents departure, a letter was given to some Explorer Members to use this code. I missed the window due to health issues, but will try now on an Amazon Cruise in December 2019. The staff in all corners of the ship were very professional, I believe this is due in part to the original crew who set and maintain a high standard for all new members. All in all Viking out got it right, I hope this experience is transferred the new Ocean ships coming on line. Last — This is not a family cruise for younger folks, I believe as it was modeled this way. Read Less
2 Helpful Votes
Sail Date: September 2017
Great value for an itinerary that covered several areas that we had not visited before. The offer of two guests for one fare with free air was too great a temptation. The trip was excellent except for somewhat rough seas for a couple of ... Read More
Great value for an itinerary that covered several areas that we had not visited before. The offer of two guests for one fare with free air was too great a temptation. The trip was excellent except for somewhat rough seas for a couple of days. It could have been a lot worse! The excursions were well planned, and for the most part were interesting and informative. The service on the ship was excellent. Our cabin was kept spotless and the dining was always good. Most of the dishes were very good, but other options for special order were also available. One evening I ordered a New York strip steak that was as good as any I have ever had--even at some very expensive restaurants. The entertainment was also excellent, as were the informative talks about European history and environmental issues. We especially enjoyed the entertainers. The three young female vocalists were especially talented and performed in a most professional manner. The string trio also was an elegant touch to the trip. We have been on a number of ocean and river cruises, but the cruise director on this one was the best I have ever seen. Read Less
3 Helpful Votes
Sail Date: September 2017
We really enjoyed this cruise as our first Viking Ocean cruise. We had three disappointments, however. The one day we had for shore excursions in Bergen, Norway didn't occur because a major bicycle race was taking place which ... Read More
We really enjoyed this cruise as our first Viking Ocean cruise. We had three disappointments, however. The one day we had for shore excursions in Bergen, Norway didn't occur because a major bicycle race was taking place which didn't allow for the various tour buses for the excursions. We found out about this a few days before the cruise. With Bergen being such a big port for Viking, we feel someone should have known about this disruption well in advance and warn us so we didn't waste time booking a shore excursion in addition to the "included" excursion. Disappointment #2 was having to miss our port stop in Falmouth. We had to sail directly from Portsmouth, UK to Porto, Portugal to avoid a storm coming to the UK. The onboard history lectures were really great and primarily focused on World War I and II events. The theme of the cruise was "Trade Routes of the Middle Ages", so disappointment #3 was the lack of lectures on that theme. Our stateroom, the food, the stafff, were all excellent and we really enjoyed our time onboard and in the various ports. Read Less
2 Helpful Votes
Sail Date: September 2017
Love Viking & loved the itinerary! Many of the ports we had not visited before. Also loved the idea of a few sea days as this ship is so comfortable. We were just ready to enjoy all that Viking had to offer on this remarkable ship...as ... Read More
Love Viking & loved the itinerary! Many of the ports we had not visited before. Also loved the idea of a few sea days as this ship is so comfortable. We were just ready to enjoy all that Viking had to offer on this remarkable ship...as we had been on it just a year ago. However this was our 4th Viking cruise. I recommend Viking to everyone. We love the richly rewarding historic lectures on the culture of the areas we are visiting! No Casinos and picture pressure! Truly a relaxing adventure. The entire trip was so very enjoyable, from Bergen Norway to Barcelona Spain! Viking does everything to ensure your comfort & safety. We did have to forego our Falmouth England port because of weather but thanks Captain for thinking of our safety first! The employees/crew are so friendly and will go out of their way to help in any way. Need more hangers for your clothes, pillows...how many?...done! On other cruise ship I have had to pack extra hangers or layer everything! Food was for the most part outstanding! In each dining room we were treated like royalty! We didn't enjoy the Chef's Table so much and I heard the same from many other people, we were still hungry after 4 courses. The included wines served daily with meals were plentiful, excellent quality & variety. Also appreciated the plentiful water whether on ship or off! Entertainment & lectures were simply outstanding! Viking only fell short on the included tours in a couple ports. River included tours are handled much better & make provision for a "leisure" tour selection for folks who have walking issues. The free time in Knokke, Belgium was a waste, very little open, prices no one could afford in very exclusive shops that were! Couldn't wait to board the bus! I never heard a positive comment. Wish we could have just explored the historical little town of Damme, I think it was, that we drove though. Other tours were exceptional! Guess you can't win them all but I think Viking needs to re examine this aspect. These included tours makes Viking unique in the the cruise industry but that could change quickly. Also our last day in Barcelona lacked communication on the optional "An Evening of Flamenco" ( not worth the $139 pp) as we had to switch docks late in the afternoon and that caused all types of confusion. They combined our included city tour with it as we had to change the time 2 1/2 hours and we wouldn't have known this if we hadn't have ask! Thus our city tour ended up in the dark, with very low visibility, right before our dinner. Hated to disembark and head for the USA...Looking forward to cruise #5 soon! Read Less
13 Helpful Votes
Sail Date: April 2017
This was our second cruise on this ship. As with their River Cruises, Viking excels in attentive service on board and they did not disappoint. The staff, from the cabin attendants to the servers and entertainers make every passenger feel ... Read More
This was our second cruise on this ship. As with their River Cruises, Viking excels in attentive service on board and they did not disappoint. The staff, from the cabin attendants to the servers and entertainers make every passenger feel as though they are the only ones who matter to them. As expected, it was an older crowd - generally with an average age of 55-60ish. We did have a few younger couples, in their early 30s and they seemed to really enjoy themselves even without a casino and late night party atmosphere. One grandparent had their young granddaughters in their 20s, and they also seemed to have a good time, but I bet they would have preferred the more festive atmosphere of Princess or even Carnival. No children under 16 are allowed, nor would they enjoy themselves I suspect. It is an "upscale ship" aimed at the more sedate. (Particularly like the heated bathroom floors in the cabin). However, the days are active with included excursions in each Port. The ports were, Barcelona, Malaga, Lisbon, Porto (cancelled because of weather), A Coruna, Cherbourg, Le Harve, Southampton, and Haugesund, Norway. Bergen was simply the port used to disembark and get to the airport. Could have done without Haugesund - not much to see, and would have loved a day to explor Bergen. The weather was generally good. We did have a few rough sea days in the Bay of Biscay and the North Sea. The Captain did determine to not to try to dock in Porto Portugal as the winds were too strong and he did not think it was safe. An extra sea day at not charge! The included excursions in each port were generally very well done. The highlight of the trip for me was the "D Day" tour at the beaches in Normandy and the American cemetery overlooking the beaches with 9700+ American bodies lost during WWII in interred. Very moving. My wife thought the visit to Monet's gardens and the area surrounding Giverny France was worth the entire trip. If we did it again, I think I would spend some extra days in Barcelona prior to boarding. Not enough time there. 3 days would be the minimum, IMO. My wife forgot a prescription medication, and the ship's medical unit had no problem replacing it while at port in Spain. They were very accommodating and the medication cost 1/5th of what it is here - even without insurance. The on board "enrichment lectures" most every afternoon were by a former NASA Chief Engineer who talked about the Space Shuttle and the Space station and various space exploration issues and discoveries, a British military historian speaking about D Day and other WWII incidents, an art historian who spoke on Picasso and impressionist art and artists, and an historian steeped in Viking and European history. The live presentations are taped if you want to watch them later in your cabin during sea days. For entertainment, there is a cabaret which has a great band with singers and dancing at night, music at various times in the atrium and around the pool and various stage musicals and stage entertainers who perform one show most every night. The music is geared toward the clientele - either classical strings and piano or Motown, Beatles, Beach Boys and music from the 60s-80s. The flight arrangements from LAX to Barcelona through Viking for us were good. But in speaking to others many feel that this is the area where Viking falls on the job. Many had difficult connections and were routed way out of their way (from Miami to Chicago or Atlanta and then to England and Spain). On the return flights back from Bergen, Norway, many did not have enough time to make their connecting flights at Heathrow and missed them. Our previous cruise on Viking in the Caribbean had the same complaints about too short connection times and unresponsiveness from the Viking flight people. Again, I emphasis we had no problem, but only picked up on the grumblings of others. All in all, I highly recommend Viking Ocean Cruises for our age group - over 50. The ship is top notch and beautifully and tastefully appointed. The staff is the best I have ever experienced on a cruise line Only 900 passengers and the included items (excursions in every port, wine and beer at meals, free juice and soft drinks and candy in the mini-fridge in the cabin, free self-serve laundry as well as a reasonable fee for dry cleaning and pressing, etc.) far exceed any other cruise line we have taken. The two specialty restaurants are at no extra charge - and the cuisine wonderful. All restaurants are open seating and most tables accommodate couples and foursomes easily. And no dress up night ("resort casual" is the evening wear - no jeans allowed and collared shits but no coat or tie required for men, although some liked to dress up for dinner), There is no photographer chasing you around, no art auction or jewelry "sales" and no casino, but instead a nice string quartet or pianist in the afternoon while you have coffee, tea or wine and snacks, decent entertainment and quiet spots to read, visit, play cards or watch the stars and scenery. Not for everyone, but just right for us. Read Less
13 Helpful Votes
Sail Date: April 2017
Wanted to try Viking ocean cruises because of their high rating. This was a re-positioning cruise, with an interesting and varied itinerary. We booked a pre-cruise trip to Madrid and a post-cruise trip to Oslo. The trips went well but ... Read More
Wanted to try Viking ocean cruises because of their high rating. This was a re-positioning cruise, with an interesting and varied itinerary. We booked a pre-cruise trip to Madrid and a post-cruise trip to Oslo. The trips went well but Viking needs to improve on communicating information to it's customers. I did not receive information on the pre-trip until 2 days before departure. They did not tell me that the airport transfers were covered even though I'd purchased my own air. Otherwise, the execution was great. Embarkation and disembarkation went fine. There's always a representative to assist you. The ship is beautiful and the cabins are spacious. The bathrooms are well-sized and efficient. There are so many dining options it takes a few days to figure it all out. The food was delicious and plentiful. Entertainment and activities were fine. Service was exceptional and the staff was great. We missed a port due to inability to dock safely and that was disappointing. It added another day at sea. The ports were interesting but sadly many of them required a long bus ride to get to the points of interest. With only one day in port, that's frustrating. We did not have time to stroll around on our own (10-20 minutes is not sufficient). We did pretty much no shopping as there was no time. If we had an hour to stroll around it was in the afternoon when everything was closed. Viking needs to improve the shore excursion process A LOT. They need to let people select excursions earlier and create a waiting list so they know which excursions are popular and then have enough time to arrange for additional busses, etc. We were not able to go to the Alhambra, had to book other excursions on our own and then had to get on wait lists onboard and not get excursions until the 11th hour. This is not good customer service and creates extra work for them onboard. The pre-cruise process was quite frustrating and we got different answers to the same question. We had to work so hard before the cruise in getting questions answered, booking our own excursions, etc. that it left a bad impression. Thankfully, the experience onboard was significantly better. Read Less
Sail Date: April 2017
We chose this cruise because we were able to see many different countries in one trip. We were not disappointed.All of the included excursions were excellent. We only paid for one shore excursion (to London) and were a bit disappointed ... Read More
We chose this cruise because we were able to see many different countries in one trip. We were not disappointed.All of the included excursions were excellent. We only paid for one shore excursion (to London) and were a bit disappointed to miss the included excursion for that day. I was impressed with the quality of the service on the ship. The cabins stewards were pleasant, helpful, and efficient. The food was incredible. I could not believe the quality of the food in all of the dinning venues. Afternoon tea was a treat every day. The entertainment was outstanding. Having live music throughout the day enhanced the trip. The entertainers were friendly and available for conversation during the trip. I was particularly impressed by the expert lecturers on board. They were knowledgeable and open to questions. Their insights enhanced our experiences of the places we were seeing. I would recommend a Viking Ocean Cruise to anyone. It was a wonderful experience. Read Less
Sail Date: February 2017
Transatlantic cruise and visit Spain. Visited ports and paid for extra excursions to experience more of the countries we visited. This is our first ocean cruise and it will probably be our last. The ship, staff and amenities were great, ... Read More
Transatlantic cruise and visit Spain. Visited ports and paid for extra excursions to experience more of the countries we visited. This is our first ocean cruise and it will probably be our last. The ship, staff and amenities were great, but prefer river cruises and land trips. The enrichment activities were pretty good, but would have preferred more. We had a hard time finding something to do. The wifii did niot work when we were at sea and we were depending on it for personal business. Many people enjoy the pool facilities, but we don't lay out in he sun. We are from Florida and not.a normal activity. I had looked forward to the advertised yoga classes. When the classes were noted in the daily paper, I found out that you had to pay to attend. The fact that payment was required should have been noted in the brochures. I did not attend. Read Less
11 Helpful Votes
Sail Date: February 2017
We chose the Atlantic crossing to have ample time at sea to relax, and a few nice ports. I will focus mostly on some things I hope will be helpful for future cruisers. We agree with most other reviewers that the ship is beautiful, ... Read More
We chose the Atlantic crossing to have ample time at sea to relax, and a few nice ports. I will focus mostly on some things I hope will be helpful for future cruisers. We agree with most other reviewers that the ship is beautiful, and the crew is exceptional (however, we found fantastic crew on almost any other cruise line/ship). In preparation, here's my experience: -Viking charges more deposit and has stricter cancelation rules than any other cruise line -don't expect an email response by Viking (tried that twice) to answer any questions, rather go through your travel agent -Viking Air will decide on your flights, and gets you the itineraries that maximize their profit, not your convenience. It is different from X Choice Air. Having worked for the airlines, I do NOT recommend using them. We witnessed multiple couples missing their connections, and did not get adequate help from them, so you might as well do your own booking, since you'd have to arrange your own flight changes with the airline. Viking Air changed our itinerary 4 (that's four) times. I told them that 55 minutes for an international connection at Frankfurt was not enough (and they do NOT understand the EU zone regulations), they refused to change the flights, and of course, even running on to the gate, and people letting us skip the line at passport control, we missed our next flight, and then embarked on 30 hours of standing in line at each airport we were re-routed through, for boarding passes, security, passport control, before collapsing at home. Before leaving the ship, ensure you settle the NIGHT BEFORE. The accounting auditor called us at 5am to tell us the credit card didn't go through [while we had used it ashore the day prior]. This was because she ran the "bill from" as "Viking, our home address"!!, instead of "Viking, California" etc., so of course Visa saw this as a fraud attempt and blocked that charge. As I went down at 5am, and called my bank, they explained that particular billing problem to me. The auditor did not want to hear my explanation, as she was calling her list of people whose credit cards were denied. ... I would expect someone to want to correct and learn from their errors. Also note they add gratuities for the whole cruise on the very last day, unlike the other cruise lines, where they are added day by day. Otherwise, Mamsen's and their waffles were the highlight of our cruise, as was the lovely crew and nice public spaces. Pools are very nice, unfortunately over-chlorinated (use goggles for sure), steam room out of service the entire time, dry saunas are in gender-specific changing rooms, so you can't sit in there with your spouse. We couldn't use the Aquavit Terrace/Infinity pool, since smoke drifted down from the deck 8 smoking area (we both have smoke allergies). What you pay for is not 5-star food (go to Remy's on Disney for that), but to not have crowds or lines, to have personalized service, and to not get nickel-and-dimed for cappuccino, sodas etc. Note: sodas, wine+beer are charged for when not consumed during meals. We found the cruise price for 2 weeks okay, however, we would probably not pay the 2.5x cost for a cruise to Europe of the same length - part of the price for sure are the port and excursion costs. Not much to get in their shops as far as toiletries/necessities, so go through your list again before you leave, or make sure the ship stops once before crossing the ocean (such as St. Maarten - you can get pretty much anything at the Admiral store). Passengers: average 60s-70s retired crowd. You will find -sadly- a lot of bitter, entitled, over-educated people on board who find always something wrong with the ship and crew and don't know how to relax. Someone actually sat in the atrium and cussed over the wifi connection. At sea, the free wifi works well enough to get WhatsApp messages and an email, but definitely no downloading or web browsing, except maybe Wikipedia. If you must have something downloaded, make friends with a crew member and ask them to do it. Their wifi is much better - of course that's how they stay in touch with their families abroad. There were others who felt "trapped at sea" (did you not read the itinerary mentioning 6 straight "at sea" days??). So the crossing is not for those who need constant entertainment and off/on the ship movement. We managed to meet some very nice, down to earth couples and will stay in touch with them. The Atlantic crossing was great for us - the sea days were lovely. There is definitely some ship movement (roll and pitch), didn't affect us, but recommend scopolamine patches or meclizine for sensitive folks. Otherwise, Viking focuses on port-heavy itineraries, which we find overwhelming, and those cruises are very pricey. So we may not cruise with them again, although we enjoyed this cruise. Read Less
3 Helpful Votes
Sail Date: February 2017
I wanted to be able to say that I crossed the Atlantic by boat. We took the Grand European River Cruise with Viking in 2014 and we knew this cruise would also be very good. All cabins had a veranda, the cabin design and service was ... Read More
I wanted to be able to say that I crossed the Atlantic by boat. We took the Grand European River Cruise with Viking in 2014 and we knew this cruise would also be very good. All cabins had a veranda, the cabin design and service was excellent. Entertainment during the cruise was very good, the daily lectures and evening shows were interesting and enjoyable. Dining was very good and the menu selection was varied every day. The ports and shore excursions were very good, although I think the one day stop at St. Marten in the Caribbean could be eliminated. We booked our cruise late and we added an extra day in Puerto Rico and Barcelona, but the hotel was already booked up in Barcelona. So Viking put us and about 10 other couples on the high speed train to Madrid, Viking did an excellent job of coordinating our transportation and the handling of our luggage so we could enjoy the day. It was disappointing that we traveled through the Strait of Gibraltar in the middle of the night, a daytime passage would have been better. All in all the cruise was very good, but one 6 day crossing of the Atlantic is enough in my lifetime. Read Less
Sail Date: February 2017
Attractive pricing, wanted to try Viking and wanted to do an Atlantic Crossing. Viking ship size is ideal at around 930. Ship common areas are clean, very inviting and attractive. Some of the best in the industry. B Over ship ... Read More
Attractive pricing, wanted to try Viking and wanted to do an Atlantic Crossing. Viking ship size is ideal at around 930. Ship common areas are clean, very inviting and attractive. Some of the best in the industry. B Over ship accommodations are great and would highly recommend. Beer and wine offering at lunch and dinner are very nice and an added attractions over non all inclusive cruises. Pricing on this cruise was my main reason for booking. I did find the included air option to be a problem and as one might expect too restrictive. During the booking process it was recommended I wait and see what itinerary was offered before paying the additional fee for the airline selection option. I was told this should occur 60+ days before departure. This did not happen and once we received the itinerary it was totally unacceptable, taking well over a normal Atlantic crossing 16+ hours) with excessive layovers. When contacting the flight department we are now told all the other options were sold out. Now after several calls We were final put in touch with an air departure supervisor and I'm happy to report she corrected the problem. It did cost extra but it was a reasonable increase. From this experience, I would suggest making sure you're happy with the air options before finalizing your cruise. Read Less
2 Helpful Votes
Sail Date: February 2017
We had never crossed the ocean by sea, so we were anxious to see if we liked several days at sea in a row. Verdict: The time flew by! The activities (not to mention the wonderful meals) made us forget about time and just enjoy ... Read More
We had never crossed the ocean by sea, so we were anxious to see if we liked several days at sea in a row. Verdict: The time flew by! The activities (not to mention the wonderful meals) made us forget about time and just enjoy ourselves. Well done, Captain Lokling and crew!! About the food--what can we say?! The quality, variety and choices were outstanding. When we felt casual--The World Cafe. When dressing up--Manfredi's or The Chef's Table. When feeling social--The Restaurant. And finally, when feeling lazy--room service!! Our Veranda cabin was quite comfortable and much larger than either of us anticipated. Adrian, our cabin steward, was efficient,very accommodating of the random nature of our on board schedule, and genuinely friendly. The spa/sauna/fitness center facilities were outstanding as well. Equipment was state-of-the-art. In conclusion, both my wife and I commented that we enjoyed the size of the ship and the limited number of passengers, as compared to other, much larger ships on which we have sailed. One example why: when when large gatherings, such as Suzanne's wonderful one-woman show, broke up, the Restaurant still managed to have the incoming crowd taken care of and seated quickly and efficiently. We joked that the only long line on the ship was the "gelato line" in the World Cafe! All in all, well done, Viking! We will be back! Read Less
3 Helpful Votes
Sail Date: February 2017
It came along at a time we could go for a very good discount. My husband and I loved the smallness of the ship and the amount of people. The entertainment and cabin service were the best we have encountered. The food was very, very good ... Read More
It came along at a time we could go for a very good discount. My husband and I loved the smallness of the ship and the amount of people. The entertainment and cabin service were the best we have encountered. The food was very, very good especially in the Restaurant. Liked that wine and beer came with dinner. Our stateroom came with a mostly free mini-bar. But didn't always get restocked when it was supposed to be. The World Café was very good, but would have liked to see more variety. I loved most everything about the ship, except for the fitness area. Even we seniors like to stay fit these days. No room for the yoga classes, and not enough room to do yoga when others were working out. Was not conducive to doing yoga where music is blaring, people talking loudly, and weights clanging. I would have gotten a manicure and other services, but these were beyond my budget. We mostly went on the tours that Viking provided free, and were very happy with all of them except Casablanca. The tour guide for that trip was very good, but we did not feel safe there and there wasn't anything to see or do except the Mosque. The bus just rode around for hours, with nothing to see except roads and non-significant buildings. At one point they let us off the bus in the middle of an intersection. not good. The other tours in Madeira, and Spain were wonderful!!! We loved all the cities in Spain and stayed in Barcelona an extra few days. The majority of the "service" people were very accommodating and beyond nice. People were very friendly, and we met a lot of nice people from other parts of the U.S. and the world. We would definitely do another trip with Viking if we got a price as good as we did for this one. Read Less
3 Helpful Votes
Sail Date: February 2017
Wanted to try a transatlantic cruise as an alternative to flying. And wanted to cruise on a smaller boat to avoid the long line-ups at embarkation and disembarkation. Although we were concerned that a smaller ship might experience a lot ... Read More
Wanted to try a transatlantic cruise as an alternative to flying. And wanted to cruise on a smaller boat to avoid the long line-ups at embarkation and disembarkation. Although we were concerned that a smaller ship might experience a lot of movement in the open ocean in poor weather, the weather was relatively good so we don't really know if rough seas would have been a problem. There was a good mix of enrichment lectures (politics, maritime history and commerce, nature, inspiration, science). No complaints about the food. We particularly liked the Restaurant and its emphasis on quality and not quantity. Mamsen's deli was a great place for oatmeal or waffles and open-faced sandwiches. This was our second ocean cruise with Viking and as all their ships are the same it was nice to immediately know where everything would be. We're not spa or salon people so that was a bit of wasted space for us. Better to enlarge the fitness centre - there were times when people had to wait for machines. Generally we were pleased with the sea days and their peace and quiet, and the chance to socialize with congenial fellow travellers. We found the entertainment enjoyable and better than we were expecting for a small ship. The stops at Casablanca, Cadiz and Valencia were very good because of their cultural attractions, St. Maarten did not have much to offer, and Funchal was also a bit limited, but we were in both on a Sunday and many places were closed. The guides on the optional excursions we took were superb (those on the included excursions less so). The ship staff were also first rate - uniformly helpful, courteous and willing to go the extra mile. We'll definitely be back on Viking and may even do this cruise again as an end-of-winter getaway. Read Less
7 Helpful Votes
Sail Date: February 2017
We have taken several Viking River Cruises and were delighted with our experiences on those cruises. We have also taken more than 15 ocean cruises including two transatlantic trips. We have enjoyed our ocean cruises and were intrigued ... Read More
We have taken several Viking River Cruises and were delighted with our experiences on those cruises. We have also taken more than 15 ocean cruises including two transatlantic trips. We have enjoyed our ocean cruises and were intrigued when we saw the opportunity to travel with Viking on one of its new cruise ships. Our other ocean cruises were aboard larger ships than the Viking Star and we were wondering how traveling on a smaller vessel would compare with the larger ships. We were trilled with our trip on the Viking Star and don't think there will be more trips on the bigger ships in our future. Te ship is magnificent. It is sleek and modern but comfortable and homey The cabin, the common areas, the theater, the specialty dining facilities the World cake and the restaurant were all terrific. The spa and the fitness center were not crowded and offered a chance to relax or work out in an almost private setting. The food offered something for everyone. There was wonderful variety and even in the World cafe the staff was there to prepare items for for our personal taste. We can't say enough positive about the staff and crew. They were attentive, knowledgeable and always there to make our experience more enjoyable. The guest lecturers were all interesting and informative and kept us looking for more sessions throughout the cruise. Entertainment was excellent .and eve included a passenger guest choir that worked with the professional entertainers to put on a wonderful show at the end of the cruise. We met wonderful people and were sad to have to leave the ship when we reached Barcelona. Read Less
Sail Date: February 2017
It was a new wonderful experience crossing the Atlantic. However, the pre-trip to Puerto Rico was greatly overpriced by Viking. The room amenities were very sparse and there were no excursions included. Our Viking representative was ... Read More
It was a new wonderful experience crossing the Atlantic. However, the pre-trip to Puerto Rico was greatly overpriced by Viking. The room amenities were very sparse and there were no excursions included. Our Viking representative was not that good. For example, I needed a dentist and the representative from Viking was nowhere to be found. We had a medical issue on board. My husband's issue was treated by doctor, Aleksandar Avdalovic. He and his staff were very proficient and professional. Doctor Alex even telephone the room to check-up on my husband. Of course the food on board was excellent. The service providers were so friendly and helpful everywhere on the voyage. For example, my husband needed a piece of tap to mend something. He happened to be passing an electrician on board and asked if he had electrical tape. The electrician asked for our room number and soon I was able to get the tape to make the repair. I would have liked to see exercise classes provided. The only thing available were Yoga classes at a cost. It is your fault that I gained 4 pounds (ha,ha). Read Less
2 Helpful Votes
Sail Date: February 2017
--This Trip was taken as a result of a voucher issued by Viking to compensate in part for problems incurred on a River Cruise. At the suggestion of our Travel Agent and due to time constraints in using the Voucher, we chose this trip on ... Read More
--This Trip was taken as a result of a voucher issued by Viking to compensate in part for problems incurred on a River Cruise. At the suggestion of our Travel Agent and due to time constraints in using the Voucher, we chose this trip on the Viking Star. I rarely find the Embarkation and Debarkation smooth. This went fairly well. --The Ship was small next to many we have sailed but was well laid out and was relatively quiet next to most cruises. The ship was a bit more reflective of sea conditions as well. --Specialty Restaurants were Excellent and both regular restaurants were excellent, as was the Service. Food was outstanding. -- I enjoyed Most Enrichment lectures. A couple I did not attend due to content. We are accustomed to shows which were not regularly available. The persons giving the Enrichment lectures should be commended for the content and delivery --Waiters/Servers at the Bars and other Service areas were also outstanding and friendly and contributed immensely to a delightful experience --Ports were very good, especially liked Madeira. Shore excursions taken were those offered as part of the cruise. All were informative and good but one MAJOR Complaint was that the Guide moved too fast and persons with mobility restrictions could not keep up. Perhaps one of the tours in each port could be a slower tour, offering the same agenda and allowing people to keep up. THIS IS MY BIGGEST COMPLAINT ABOUT THIS CRUISE AND WAS EXTREMELY DISAPPOINTING. We had the same issue and the same complaint in part with the River Cruise. If Viking is to offer these excursions (which are appreciated otherwise), they need to be accommodating to ALL PERSONS that might use them. --we did not travel with children and noted that there were only a few children on this cruise. It was not really oriented to children --due to the many places we would like to visit, including the USA, I do not know if we will have the time to revisit Viking, but if we do, they would definitely be considered Read Less
4 Helpful Votes
Sail Date: February 2017
Can't say enough nice about this ship, the crew and Viking in general. This is our fifth Viking cruise but our first Ocean. The ship is beautiful, just the right size (758 passengers on this transatlantic journey). Lots of sea days ... Read More
Can't say enough nice about this ship, the crew and Viking in general. This is our fifth Viking cruise but our first Ocean. The ship is beautiful, just the right size (758 passengers on this transatlantic journey). Lots of sea days so it was relaxing. Met up with some folks through Cruise Critic the night before the voyage. Best thing we ever did as we had automatic friends the whole time. Couple of downsides was that the wifi didn't work very well so couldn't download a book when I finished one on my iPad or pretty much look up anything on the internet. Thought it was just a problem crossing the ocean but never got any better no matter where I was on the ship. Could also have had better culture classes about what we would be seeing, like what Viking does on its riverboats. Oh, also the boutique could have had more Viking-related merchandise. Selection was very limited. Loved the snow room and the pools. Lots of places to sit in the common areas and not feel crowded. Food was excellent in all the venues and we ate everywhere. Loved the gelato. One of the great features of our room and all the rooms is a night light near the floor in the room and bathroom to guide you safely at night. Don't know why I loved that so much but first time I have seen it and really thought it was great. The last day of the cruise when we were arriving back from the included tour the crew met us on the deck with fun music and champagne. Appreciate that Viking has included tours. We did a mix of included and extra ones and loved all of them. Viking cruises are the best. The room was plenty large and had lots of storage space. Only wish that Viking had a rewards program that did some kind of upgrade for frequent past passengers. We did get a choice of gifts a few months before our cruises and a small discount when we booked. Read Less
Sail Date: February 2017
Loved the fact that we were at sea for 8 days! Viking kept us busy. Weather was great so we sat out by the pool a lot. Guest lecturers were wonderful. My husband and I read three books and spent a lot of time meeting new friends. ... Read More
Loved the fact that we were at sea for 8 days! Viking kept us busy. Weather was great so we sat out by the pool a lot. Guest lecturers were wonderful. My husband and I read three books and spent a lot of time meeting new friends. Service was fantastic. We loved the crew and the officers. This is our 3rd time on the Viking Star--always feels like we're "coming home." We had a Penthouse Jr. Suite on Deck 7. I loved the fact that they took care of our laundry each day for no charge. Clean clothes for 15 days. Can't beat that! Food was absolutely delicious. Our suite included alcohol and mixers and snacks replenished daily; we also had all the beer and wine we wanted for lunches and dinners. We particularly always enjoy the free-of-charge specialty restaurants. Manfredi's, the Italian one, is the best eating venue on the ship. Read Less
5 Helpful Votes
Sail Date: February 2017
We left from San Juan, Puerto Rico. We were among the group that flew in overnight, and Viking put us up in a hotel from about 6 AM to noon before transferring us to the ship. We really appreciated that. We did the Viking Homelands cruise ... Read More
We left from San Juan, Puerto Rico. We were among the group that flew in overnight, and Viking put us up in a hotel from about 6 AM to noon before transferring us to the ship. We really appreciated that. We did the Viking Homelands cruise on the Viking Sea with them last year, so we knew what to expect as far as the ship goes. It's just a beautiful ship, understated elegance everywhere in Scandinavian modern. There are a lot of cozy nooks and crannies for privacy and relaxation. It was a particularly nice ship to do a transatlantic cruise on because of that. We enjoyed all of the ports: St. Martin, Funchal, Casablanca, and then in Spain, Cadiz, Valencia, and Barcelona. We stayed on for two nights in Barcelona. Dining was outstanding in all venues. We're not fond of buffet restaurants, but we are pretty satisfied with the World Cafe. We generally only eat there for lunch if The Restaurant isn't open. Because this wasn't a full ship (about 700 instead of 930, we were told), it was easy to get extra reservations in addition to the ones we did ahead.online at the two specialty restaurants, Manfredi's and The Chef's Table. Both of them are excellent. We hadn't gone to The Chef's Table on the first trip, but decided to try it and really enjoyed it. It's a fixed menu with paired wines. Wine and beer is included at lunch and dinner in all venues, although you can buy a special package if you choose above that. Our cabin was 5033, Penthouse Veranda. We did the Deluxe Veranda last year and I was not happy with the space and storage. We were much happier with the Penthouse Veranda. It had more storage than I could use, did not feel cramped, and was in general more roomy and comfortable. We also enjoyed the balcony and the weather was mostly nice enough to enjoy it. A bottle of champagne was also included as well as daily alcohol, but the main reason for us was more space and storage. We understand that there were a lot of trainees on this ship, but the service was as good as on the Sea last year. Our room steward was very attentive. We ran into several of the crew who were on our cruise last year. Since it was a more leisurely cruise, we went to more of the entertainment. We enjoyed the daily trivia and went to the Rat Pack Show and the Paris Review. Those were pretty good, but my husband went to the Abba program and wasn't that impressed. The guitarist, pianist, and classical trio are all excellent and play at different areas of the ship at different times of the day. Our favorite areas of the ship are the Explorers' Lounge and Mamsem's. The Norwegian pancakes and cheese are not to be missed. We also enjoyed high tea several days. We enjoy the cappuccino, which is available around the ship, but don't care for the coffee. Embarkation and disembarkation were both smooth. Rooms are available according to the category of the stateroom. The tours ranged from very good to so-so. We enjoyed the tour in St. Martin, although it was Carnival and many things weren't open or available. The included tour and the Cable Car and Toboggan Ride on Madeira were both really enjoyable. We also enjoyed the tour of Casablanca, although I don't think we got into anything, just saw things. The tours in Cadiz and Valencia were more so-so. I don't understand why the one in Valencia ended in a food market. A lot of people dropped off as that one went on. The brochure talks about going through the Straight of Gibraltar, but it starts through at 11 PM so you won't see it. We could tell, though, as the wind picked up and we could see the lights on the coast of Africa as we went through. We stayed on in Barcelona and loved the city! We did the Hop On Hop Off and got to see a lot of the city and made stops at several different places. The Renaissance Hotel was very nice, with small European rooms, but in an excellent location, close to the Hop On Hop Off and not a bad walk from La Sagrada Familia (best to make reservations online ahead for that). All in all, this was really a wonderful cruise and we enjoyed the time at sea and the ports. I would highly recommend this cruise if anyone is interested in a transatlantic crossing, but there aren't many of them, so check them out early. We are doing another crossing in the fall from Bergen to Montreal on the Sea and are really looking forward to it! Read Less
Viking Star Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.7
Entertainment 3.0 4.1
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.3
Family 1.0 4.3
Shore Excursion 4.0 4.1
Enrichment 4.0 4.3
Service 5.0 4.8
Value For Money 5.0 4.4

Find a Viking Star Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise