5 Helpful Votes
Sail Date: May 2018
Where do I begin to tell you about our fantastic trip on the Viking Star? We had an excellent flight from London with BA in business class which set the tone for the trip, the food was lovely and the crew couldn’t do enough to ... Read More
Where do I begin to tell you about our fantastic trip on the Viking Star? We had an excellent flight from London with BA in business class which set the tone for the trip, the food was lovely and the crew couldn’t do enough to help ( they even took my new shoes which had rubbed my heal to manipulate the leather to soften it. Now that’s what I call service, I only asked for a sticking plaster!) The Viking staff were there at the carousel to take your cases and they led you to the coach. This is one area where things were not seamless, the girl took off at a rate through an airport rammed with people and surprise surprise we lost a few and had to wait for quite a while for them to be found. Our deluxe veranda cabin was spotless and well appointed. There was plenty of hanging space and by using the top shelf in the wardrobe the drawer space was adequate. Our steward was lovely, attentive but not in your way. We asked for ice the first night we were there and he made sure we had it every day without us even asking. Our first nights dinner was in Manfredies. All I can say is if you eat meat order the steak, it is to die for! What ever you have you will enjoy but the portions are very generous. If you have only one official reservation don’t worry, ask at the desk and if they have a space they will get you in if they possibly can. While on the subject of food I may as well deal with it now. We only ate in the main restaurant once, there was nothing wrong with it but the portions were enormous. I ordered the chicken and half a chicken came, I couldn’t finish the breast portion let alone the leg. We ate in the chefs table restaurant which was good too but keep an eye on the fixed menus for the day you fancy as some can be quite fish oriented. Our main stay was the world cafe and why not when there is fillet beef, ribeye, lamb, veal, lovely vegetarian options and show cooking at the back of the ship. If you like seafood you would have enjoyed crab legs, prawns, scallops, oysters Rockefeller, langoustine risotto....I could go on. We also enjoyed breakfast room service on our balcony and although it doesn’t reach you as hot as it would in the restaurant it was still good. We had the included wines which changed pretty much each day and all were good. We chose the upgrade in the chefs table for $25 each which was nice but we were more than happy with what they served. Some staff members were a bit slow to notice you needed a top up but on the whole they were good at keeping an eye on their tables. The excursions we chose were very enjoyable and if lunch is included they are of a good quality. If you get the opportunity to see Krka National Park go, it is beautiful. The day we went there was a ridiculous delay at the entrance over tickets for the coach which made our trip a rushed affair which was a shame as I could have spent hours just taking in the natural beauty of the place. Your camera is a must. There were many highlights and some destinations were a lovely surprise, Montenegro is beautiful I didn’t know much about it before but loved it. The included tour of the town in Slovenia you could do yourself at your own pace if you didn’t want to know the full details of the history etc as it is on the ships doorstep. The entertainment was top notch. The cruise director on our itinerary was Nolan Dean and he is a talented chap, he sings and on the night of his and his assistant Brain Rodriguez show his comedy literary had you crying with laughter. Brian’s singing voice is incredible from pop to opera he can do it all. I must compliment the musicians, they are extremely talented and the ships singers could turn their talents to all sorts. The guest entertainer was a fantastic young guy Dean Stansby, that young man knows how to put on a show. He is from the UK so when he sang Sweet Caroline, like us, the audience participation from the American crowd took him by surprise! We thoroughly enjoyed the shows. The ship itself is beautiful, it’s more like staying at a rich Norwegian friends private villa than a mass produced cruise ship. It is never crowded, you never have to fight for a seat anywhere. Any tips if you’ve yet to book.......if you’re doing Athens to Venice try to get a cabin with an odd number, you will have the coast line on your side. Watch the embarkation video on your tv when you get there as many questions will be answered there. Pool towels are on the sun beds not in your cabin. If there is anything you can’t see but want just ask, the chefs are happy to do what they can, oh and tell them if you have allergies they do like to garnish with nuts. All in all we have been spoilt they even made my husband a delicious birthday cake for a surprise. If we fancy another cruise, and now I’m sure we will we wouldn’t dream of going with any other cruise line. Amazing. Read Less
1 Helpful Vote
Sail Date: May 2018
I chose this cruise based on it's outstanding ratings. I wasn't disappointed , It's a amazing ship ! I really liked the decor and the way they planned the space around the ship. You could always find a quite place to sit regardless if at ... Read More
I chose this cruise based on it's outstanding ratings. I wasn't disappointed , It's a amazing ship ! I really liked the decor and the way they planned the space around the ship. You could always find a quite place to sit regardless if at sea or in port. Cabin space was more than enough with a great bathroom shower. Again the cabin decor was the same as the decor thru out the ship. Plenty of options for dinning with no waiting for a table, staff service was good, food was also good. I would rate them a good but not great in the area of dinning. I'm comparing it to other cruise lines ( Oceania ) Sorry but that's constructive feedback but from someone who would go back to Viking for sure ! Entertainment was very good with plenty of different venues. Liked the explorer lounge it had a very good vibe in the evening. Our cabin steward was outstanding ! One thing a forgot to mention was the fact you don't have to sign when purchasing drinks at the pool or other bar areas of the ship, you just give your cabin number, they have a picture of you on their computers / handheld devices. Also beer and wine is free at lunch and dinner which is really classy. Shore excursions are included at all ports, mainly two to three hour walking tours in most ports that where very good. Overall the ship is so so great , Viking is more than worth the price . I hope to go on another Viking Ocean cruise someday soon ! Read Less
3 Helpful Votes
Sail Date: April 2018
I'll review several areas: Food: I still cannot believe how great the food was, from breakfast through dinner. We added days on to your trip in Rome at the end of the cruise, and it did not compare to the Viking offerings. Free ... Read More
I'll review several areas: Food: I still cannot believe how great the food was, from breakfast through dinner. We added days on to your trip in Rome at the end of the cruise, and it did not compare to the Viking offerings. Free beer and wine with lunch & dinner, but my focus was the food. Room: Not that large, but comfortable. No need to bring electric adapters, the ship is US electric ready, but remember to bring if you staying elsewhere before or after the cruise. Television offered a good selection of American stations, if you wanted that. Entertainment: I truly enjoyed the 'Viking Four' and the Asian couple - their songs and performances were upbeat and fun! Education talks in the Star theater offered a nice respite and were educational. Staff: This is what I enjoyed the most. Lots of young people, mainly from Eastern Europe. Great attitude and a delight to engage with. Julie, the cruise director, was upbeat and also sang with the groups a few times. Excursions: The excursion in Split, Croatia was okay. Messina was interesting, but the tour guide could have been better, I compared her to Francesca, the guide for Santa Severina, and there was no comparison. Santa Severina was an optional tour, but well worth it. The views were spectacular, and it nice to see townspeople going about their daily life. It did not have touristy feel that so many European towns have. And the lunch prepared by 2 brothers with their home made wine was magnificent. I also enjoyed Bari, but need more time to explore the town. Other: I've done the Basel to Amsterdam river cruise with Viking, so I know how organized they are when it comes to on boarding and off boarding. They are very visible at the airport, always have water and cleaning cloths available. My suggestion: try it, you'll like it! Read Less
2 Helpful Votes
Sail Date: April 2018
This was our first cruise experience in decades. The Star was an awesome ship along with the service and food except we were disappointed with the Chef's Table for which one had to make advance reservations. There was limited selection at ... Read More
This was our first cruise experience in decades. The Star was an awesome ship along with the service and food except we were disappointed with the Chef's Table for which one had to make advance reservations. There was limited selection at this restaurant and the food did not live up to the other dining experiences on the ship. Otherwise the rest of the dining experiences were outstanding. Manfredi's restaurant was outstanding but you had to book reservations very early. I make the mistake of booking most of the finer dinner reservations at the Chef's Table. The non-reservation restaurant was also outstanding. There were several places to get something to eat and bars everywhere. Loved the breakfast choices. Recommend the alcohol package. The Star was amazing, clean, sleek, attentive staff, never crowded. We had a Penthouse Junior Suite that was awesome. We had paid for Viking transportation to and from the ship but somehow they didn't have us booked for our return to go home. After talking with their agents they did let us on the bus to the airport. The check-in procedure on arrival to the ship was non-existent. We were handed a glass of bubbly and left to our own to find our stateroom which was a Penthouse Jr Suite so the check-in was a bit rough. I expected an escort to our suite. Despite all of the above it was a first class experience and I would not hesitate to take another Viking ocean cruise. Absolutely loved the ship, service, tours all with an outstanding staff. Read Less
Sail Date: April 2018
Number 5 with Viking. Ships are exceptional,everything they say about the ships are true. Rooms are wonderful and room staff work 18 hours a day to keep your room clean and fresh, ice bucket full and fresh towels etc twice a day. ... Read More
Number 5 with Viking. Ships are exceptional,everything they say about the ships are true. Rooms are wonderful and room staff work 18 hours a day to keep your room clean and fresh, ice bucket full and fresh towels etc twice a day. Restaurants are clean, service good ,menus ok but mixed sometimes. If you request they will go out of their way to meet your request and satisfy you. Manifreds is always outstanding, chefs table needs improvement,menus are set and after making reservations months in advance it would be nice to have a choice of 2 or 3 entrees in case you don,t like what’s on for 3days in a row, maybe the chefs table needs a total revamp, maybe French,Japanese, Asian??? Compared to two Caribbean cruises with Viking I would do this cruise all over again, especially extending length to 15 days. I think Viking should offer better deals and perks to returning customers as everyday I getOffers from other cruise lines like Oceania and Aramark and the lack of such considerations caused us to rethink a Viking cruise we wanted later this year. Viking also has to be careful not to grow too big too fast as experienced staff starts to get spread too thinly, although new staff are well trained and work very hard to please. Read Less
2 Helpful Votes
Sail Date: April 2018
This was an 8 day cruise from Venice to Rome. It was our second Viking Ocean cruise and as with our first cruise, we were very happy with the ship, staff and food. Our cabin was on deck 8 - a new experience for us as we were one deck ... Read More
This was an 8 day cruise from Venice to Rome. It was our second Viking Ocean cruise and as with our first cruise, we were very happy with the ship, staff and food. Our cabin was on deck 8 - a new experience for us as we were one deck above the pool and cafe, but very close to the Explorers Lounge. The staff is very attentive and friendly and our Captain was very funny. The crew nicknamed him the Robin Williams of the sea. The specialty restaurants were very good and the food in the Cafe was above average as well. All of the excursions we took were well organized and the tour guides were very knowledgeable. We did the post extension to Florence and Siena. It was absolutely wonderful! The villa we stayed at was beautiful and our Tour Director was exceptional. Our excursions were all well organized and very enjoyable. Our meals were all above average as well. Would definitely recommend this extension - it was well worth the money. Read Less
Sail Date: March 2018
The wife and I booked a mid-March Empires of the Mediterranean on Viking Star in September, 2016. We also added the three night Tuscany pre-cruise and the Athens four night post-cruise stays. We wanted a educational small ship experience ... Read More
The wife and I booked a mid-March Empires of the Mediterranean on Viking Star in September, 2016. We also added the three night Tuscany pre-cruise and the Athens four night post-cruise stays. We wanted a educational small ship experience with time in both Italy and Greece, We encountered uncharacteristic winter weather at the front end of the trip that resulted in 3 port cancellations once on ship. Viking responded by adding the port of Split and 2 sea days (which we really needed after the Tuscany tour). The upside to a March cruise was that, in most cases, we were the only ship in port and the weather cool. I have nothing but praise for the tour guides, staff and crew throughout the trip. From the time we stepped off the plane in Florence until we boarded again in Athens, we were expertly taken care of. In Tuscany, our stay at Villa il Poggiale, hosted by Monica Cozzi, was outstanding. Our tour guide, Roberta, was a gracious individual and really enhanced our tours of Florence, Siena and San Gimignano! We boarded in Venice (do the opera excursion), we found the Viking Star a modern, well appointed and beautiful ship with all members of the crew going out of their way to provide exceptional service. The bartenders at the Viking Bar, Dejan, Destra and Iskra, were especially delightful. We had a deluxe veranda room which was spacious and comfortable. The food was wonderful everywhere and the main dining room equal quality to the specialty restaurants. If you are looking for dazzling shows, casino entertainment, art auctions and amenities for kids, this is not the ship for you. The clientele is mature, the entertainment geared to enrichment and education and the schedule port intensive all of which was exactly what we wanted. We took many of the included tours which were more than adequate if one does a little research. Viking provided a bus shuttle in Dubrovnik and Athens which was a nice touch. Consider adding the drink package; it is inexpensive and well worth it. After debarkation, we were met by George and Barbra, our host and guide, and taken to the Hilton Athens which is a beautiful facility. Three of our four days included tours the Acropolis, Acropolis Museum, Mycenae, Epidaurus and Delphi: all outstanding. During our free time, we purchased a 5 day metro ticket (9 Euros each and also good for buses) and the inclusive archeological site and museum ticket (15 Euros each) and did Athens on foot. We ate at DioDos in the Plaka at 19 Adrianou Street (across from Angora entrance) three times which had fabulous food and wine. Dimitris, the waiter, was a great ambassador, teaching us Greek and rendering fabulous service. Of course something negative albeit hard to find. Do not let Viking Air book you less than 2 hours for air transfers at Charles De Gaulle Airport regardless. We learned the hard way. I had a hard time getting clarity before the cruise and once on board exactly what tour was included during the transfer from the ship to the hotel in Athens. It is unclear on the web site and cruise guide. In all cases, representatives had to consult 1 to 2 levels above and even then were not really sure. It is the “The full Acropolis Experience” tour and sadly several couples did not seek clarity or did not know and paid for this tour the port day before debarkation. We guessed right on tours but Viking should let people know at least 90 days out what ports will have shuttles and locations as it would help in shore excursion decisions. The shore excursion to the National Museum is too short. My biggest disappointment was the cancellation of the port of Katakolon and not seeing Ancient Olympus. However, it gives us an excuse to book a future Viking cruise to the area. Read Less
4 Helpful Votes
Sail Date: March 2018
We chose our Mediterranean Odyssey cruise on the Viking Star because we were so impressed with our Viking Homelands cruise on the Viking Sea two years ago and two river cruises before that. Our embarkation from Barcelona was so smooth, ... Read More
We chose our Mediterranean Odyssey cruise on the Viking Star because we were so impressed with our Viking Homelands cruise on the Viking Sea two years ago and two river cruises before that. Our embarkation from Barcelona was so smooth, with no waiting in any lines! We had arrived in Barcelona 3 days ahead of embarkation. So glad as some passengers were held up in the USA with snow storms on the East Coast and cancelled flights. We met our room steward, Nareesh, as soon as we found our cabin. He gave us a tour of our cabin and was wonderful to us the rest of the trip and always called us by name. He was the best! We loved experiencing once again the wonderful meals, the beautiful and uncrowded public areas, the included shore excursions and many choices at each port of optional tours, every crew member who always had a smile and greeting for us, and the entertainment and activities on board. We would like to recognize our cruise director, Jenna Beaudoinwho we think never slept as she seemed to be out and about from early morning until late at night. Also, the young Australian fellow who had a beautiful voice and was also everywhere on the ship and smiling and having fun all of the time. And the extremely talented guest entertainer, Sally Jones, who gave two outstanding one-woman shows. We also enjoyed the Viking Classical Trio who definitely added class to our journey. We also enjoyed some of the lectures (when we had time!) by the enrichment lecturers, especially Mike Siegel who, with his wife, was very available to chat with during the entire cruise. We also chose this particular cruise because of the itinerary—all very interesting ports. Dubrovnik was our favorite city. Also, we think 7 day cruises are too short. This cruise was 12 days—much better. We are so hooked on Viking that we booked another voyage while on board—a river cruise called Passage to Eastern Europe—to places we have never been. We received some nice discounts by booking on board. We would encourage everyone going on a Viking cruise to participate in the Cruise Critic program which allows you to correspond with other people booked on your same cruise ahead of your sailing date. The best part was the Meet and Mingle Party held early in the cruise for those who had taken part in this program. It was so much fun to meet some of the passengers who we had corresponded with and great to start out with new friends on board. Also, the ship served appetizers and drinks at the party and we were able to talk to some of the ships’ officers. In all, a wonderful trip! Read Less
Sail Date: March 2018
We had been looking for a cruise that either began or ended in Barcelona and the fact that this cruise had a unique itinerary that included Tunis & Algiers drew us to select it. We'd also traveled on a Viking River Cruise and enjoyed ... Read More
We had been looking for a cruise that either began or ended in Barcelona and the fact that this cruise had a unique itinerary that included Tunis & Algiers drew us to select it. We'd also traveled on a Viking River Cruise and enjoyed it very much. However, the cruise was disappointing. Tunis was canceled two weeks before departure due to political unrest and Naples was substituted but bad weather prevented the ship from the harbor. Algiers was canceled enroute due to weather and Mallorca was substituted but the ship arrived so late that none of the optional excursions were available and we virtually only had 4 hours in that port. We fully understand that Viking has no control of the weather and the ship's safety is paramount, but never the less it was a disappointment. Our Deluxe Veranda cabin experience was less than satisfactory. We were unable to unpack our suitcases because there were only 3 drawers that were 3 inches deep and 18 hangars in the closet for clothing for two adults. Seriously! Upon request, more wire hangars were brought to us. (Our river cruise cabin had more storage.) I am short and putting clothes above the closet was not a solution. We ended up keeping our suitcases on top of the chairs. Additionally, the cabin was very plain, even for Danish style. The staff were hospitable and kind. The restaurant selections were plentiful. The food was good and varied, but nothing was exceptional; even in Manfredi's. We chose not to eat at the Chef's Table because the offerings were too strange. (We are not foodie's.) The ship's interiors were lovely, particularly the Wintergarten. Read Less
Viking Cruises, Community Team has responded
Dear Traveler#01, Thank you for taking the time to share your experiences aboard Viking Star with the cruising community! We are delighted to hear that you found our staff and interior design to be exceptional, although we regret to learn of your displeasure with the stateroom accommodations. We hear your disappointment with the unplanned delays due to inclement weather, and we appreciate your understanding that changes were made with your safety in mind. Traveler#01, if you haven’t reached out to us already, we would welcome the opportunity to discuss your concerns in more detail at TellUs@vikingcruises.com. We hope to hear from you, and wish you a pleasant day. Best regards, Viking Cruises
5 Helpful Votes
Sail Date: February 2018
I chose this cruise to see the Mediterranean and explore cities. The weather was terrible. It snowed or rained almost everyday. The Barcelona tour was terrible. Couldn't understand the tour guide. Asked tour guide if we were going to ... Read More
I chose this cruise to see the Mediterranean and explore cities. The weather was terrible. It snowed or rained almost everyday. The Barcelona tour was terrible. Couldn't understand the tour guide. Asked tour guide if we were going to sagra da familia and she replied yes we will see gothic church. In fact we were taken to a gothic church but it wasn't sagar da familia. Multiple people on the bus were disappointed. Pisa was nice but you have to walk at least a mile from the bus through town to the tourist site. On the walk back an older woman fell and hit her head and artificial hip. No ambulance was called. She had to keep walking. Others opted to take a taxi ride back to the bus for 10 euros. Another day I did the optional excursion to Florence. Again another long walk from bus to town. Again another older woman fell down on the walk back to the bus hurting her ankle. No ambulance called she had to keep walking assisted by strangers. The food was mediocre. The entertainment was nothing special. Wait times in the restaurant are unbearably long. Due to rough weather our day in st. Tropez was cancelled. We spent the day cruising. No extra activities on board to pass the time. Unless you are a "drinker" you will have at best an ok time. And I didn't pay over $3000 expecting to have an ok time. I have previously taken a river cruise--it was much better. But after this I have been put off from viking and travelling for a while. Also don't get me started on the flights they schedule for you. Layovers and bad times. They are not concerned with helping you unless you pay more money. Everything is a money grab. Getting home from Rome took over 24 hours. I could of had a direct flight in 10 hours. Read Less
Viking Cruises, Community Team has responded
Dear Cruisemed18, Thank you for taking the time to review your Mediterranean cruise. We regret to hear that the weather, air itinerary and vendor service on the shore excursions did not live up to your expectations. We would like to learn more about your concerns and invite you to email us at TellUs@vikingcruises.com with your booking information so that we can connect you with a Customer Relations agent to address your review in further detail. We look forward to hearing from you, Cruisemed18, and hope you have a wonderful day. Kind Regards, Viking Cruises
Viking Star Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.7
Entertainment 3.0 4.1
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.3
Family 1.0 4.3
Shore Excursion 4.0 4.1
Enrichment 4.0 4.3
Service 5.0 4.8
Value For Money 5.0 4.4

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