1 Helpful Vote
Sail Date: January 2018
This was our first Viking Ocean cruise after 5 Viking River cruises, everything about the Viking Star is first class, with 900 people on the boat you never feel crowded, there are plenty of spots on the boat to relax. The food in the two ... Read More
This was our first Viking Ocean cruise after 5 Viking River cruises, everything about the Viking Star is first class, with 900 people on the boat you never feel crowded, there are plenty of spots on the boat to relax. The food in the two specialty restaurants was outstanding, we ate at them 3 nights, 3 times in The Restaurant and ate once at the World Cafe. The World Cafe is a buffet style restaurant and had unlimited Sushi the night I ate there and it was first class too, Viking upgraded us from a level 3 room to a level 6 room a week before our cruise and the room was big and had plenty of space for all our clothes and shopping purchases. At all the ports Viking offered a free shuttle into town and a return ride also which was nice It was nice to get off the ship in the morning, do our tours and have free time then come back to the boat , have lunch and relax by the indoor pool. We even used the outdoor pool in Barcelona, it was heated and using the outdoor spa pool too, very relaxing after a long flight and walking around Barcelona Read Less
1 Helpful Vote
Sail Date: January 2018
I have cruised on viking river and ocean cruises 7 times. I have extremely high expectations. The cruise itinerary was changed eliminating Tunisia and Algeria. We missed another stop because of bad weather. The tour to the mountain town ... Read More
I have cruised on viking river and ocean cruises 7 times. I have extremely high expectations. The cruise itinerary was changed eliminating Tunisia and Algeria. We missed another stop because of bad weather. The tour to the mountain town of Erice should have been cancelled because of the dense fog which prevent any seeing and was dangerous. No one finished the tour. Those are the negatives. Here are the positives. The ship, the staff, the food, our room, and the ambiance were wonderful. Our room was large with a great bath and more storage space than we used. We loved Mallorca, Naples, and Valencia. I thought the included tours were as good or better than the optional. We ate in the Chef’s Table twice. Delicious. Our friends really enjoyed Madsen. Frankly the food is better than any other ships. The youngest person on the cruise was 22 and I believe the oldest was in her nineties. They both seemed to have a great time. If you are looking for casinos and outstanding entertainment do not choose Viking but if you enjoy beautiful scenery and outstanding service, see you on our next cruise river or ocean. Read Less
3 Helpful Votes
Sail Date: January 2018
After dreaming about a Viking Cruise for years, my sisters and I finally cruised on the Viking Star in January,2018. We chose the winter time see we wanted to enjoy touring tourist sites in the Mediterranean without the summer crowds. ... Read More
After dreaming about a Viking Cruise for years, my sisters and I finally cruised on the Viking Star in January,2018. We chose the winter time see we wanted to enjoy touring tourist sites in the Mediterranean without the summer crowds. This dream came true, for the most part. The weather did not cooperate and we were unable to go ashore two of the days, so we made the most of this lovely ship. We really appreciated all of the small details that Viking did so well. From the daily newspaper, the high tea, the quick room service, the stocked mini fridge, the towels everywhere, the spa with heated recliners, champagne at the captains' farewell, the attention from staff, I could go on... A few exceptional details that I really appreciated related to health. We all know the reputation for cruise ships and illness, Viking goes out of the way to try to encourage health. each restaurant had a (luxurious) hand washing station at the entrance, along with staff to encourage the use of hand sanitizer at the restaurant entrances, the restroom doorways, the entrance and exit of the ship. The outside spaces had ample room for exercise and the spa encouraged relaxation and health. I greatly appreciated the attention to detail for special dietary needs. I have celiac disease, and while I couldn't enjoy all of the baked goods, the gluten free items on the buffet were all clearly marked, there was always a gluten free dessert or two, and every day the restaurant supervisor would find me and give me the dinner menu for The Restaurant so I could choose the appropriate meals. We had looked forward to high tea in the Wintergarden, and I hadn't expected to be able to eat there-but there was a gluten free selection every day-which after the first day the staff recognized me and brought right away. I ate very well:) Man, the entertainers work hard on this ship! We greatly enjoyed the band in Torshavn and the Viking dancers/performers. The pianist was a miracle worker, playing classical music without even seeming to think about what he was doing. The performers seemed to show up for every event with a smile on their faces, whether it be checking people in for a show or giving an impromptu dance lesson. All of the entertainers were very talented, and the shows were simple but really showcased their talent. Personally, I would love some more updated music, as the young performers might too:)We enjoyed all of the public areas on the ship, with the Explorers Lounge being a favorite. Because the weather was not cooperating with us, we had ample time to enjoy the loungers with panoramic views, the pool grill, Mamsens, the books in the library, and guest lectures and films and movies with head sets and popcorn at the pool. Viking really offers a lot on a small ship, thanks to staff that does more than double duty. As far as shore excursions and transfers, the ones that we went all went well. From the airport pickup at our pre extension in Madrid, to our Madrid stay-fantastic hotel and hostess there, and a fun time with fellow cruisers on the tapas tour-to an escort on the train from Madrid to Barcelona, to the final airport bus ride, all smooth sailing. We really enjoyed our walking tour of Monte Carlo and stayed on after to walk around town and visit the casino. We did our own tours of Barcelona and Pisa/Florence. We did take the Marseilles tour, it was short and sweet. Wish we would have had time to extend in Rome! With over 900 people on board, you would expect crowds, but the rooms were never crowded, and we were able to strike up some good conversations and never had to wait for a table, a drink, a seat....This was my first cruise, and I'm afraid I'm spoiled now. Read Less
1 Helpful Vote
Sail Date: December 2017
This was actually a heel and toe cruise. We did the Iconic Med from Rome to Barcelona for Xmas and from Barcelona to Rome for New Years. It was a wonderful experience. Viking is the best. The service was great, the booze plentiful, and ... Read More
This was actually a heel and toe cruise. We did the Iconic Med from Rome to Barcelona for Xmas and from Barcelona to Rome for New Years. It was a wonderful experience. Viking is the best. The service was great, the booze plentiful, and the food excellent. Viking should have bundled these two cruises as a option from the start. It was a little trick getting the same cabin for both legs since there was no way we wanted to change the cabin. The little classical music trio was marvelous. The future cruise director was great to work with. We booked two river cruise and another ocean while on board (in addition to the LA to Miami Xmas and New Year cruise we already had booked). One excursion we went on was identical to a Rhone river excursion we did a couple of years ago. It would have be nice if Viking had cross-referenced that excursion to warn Vikingphiles like ourselves. :-) Read Less
14 Helpful Votes
Sail Date: December 2017
We took the Viking Ocean Cruises “Iconic Western Mediterranean Barcelona to Rome” trip on their Viking Star ship from December 14-21, 2017. We have taken many river cruises with Viking and other companies and decided to try an ... Read More
We took the Viking Ocean Cruises “Iconic Western Mediterranean Barcelona to Rome” trip on their Viking Star ship from December 14-21, 2017. We have taken many river cruises with Viking and other companies and decided to try an ocean cruise this time. The Viking Star is new and clean with many amenities, entertainment, good food and excellent cabin and restaurant staff. That said, this cruise had problems. First off, we could not select a specific cabin. We could not even select the side of the ship we wanted. Cabins were assigned at their California headquarters just prior to departure. I wanted the left (port) side which had a better view facing land since we were traveling east. No way. Our tickets were GTY veranda– meaning we were ‘guaranteed’ a cabin with a veranda but no level indicated. Of course we could always pay more for an upgrade once on board! We got cabin 5065 on the starboard (right) side with a view of nothing but water. Walk to the other side of the ship if you want to see anything. Given global terrorism, every time we returned to ship we had to pass through an airport-like security scanner. We were late departing Barcelona’s commercial port because other ships had priority. There was a strong wind and choppy seas but certainly nothing like the 2000 disaster film The Perfect Storm starring George Clooney about a vessel lost at sea. Along the way our overly-cautious Captain Lokling decided he could not dock Viking Star at Marseille’s natural harbour and yacht marina. Some land excursions leaving from Marseille were cancelled. He decided instead to dock further east at Toulon, home port of the French Navy Mediterranean fleet. We sailed into the harbor at Toulon in calm water under sunny skies. Then we sailed out again. Two hours later our captain finally made an announcement to passengers that he “did not like the look of it”. All remaining land excursions were now cancelled including one of the advertised “5 guided tours”. We anchored out at sea overnight. Cruise Director Jenna had nothing for us to do. Some drank; some slept; some read. Next morning we entered St. Tropez harbor and anchored offshore. Small orange tender boats were launched from Viking Star to transport us from ship to shore for our land tour. On returning, the tender boat I was in could not manage to align itself with the open entryway into the ship. Many attempts were made. The revving engines churned the sea into white froth. Then we smashed into the side of the ship breaking a front side window on the tender. Two more tries and we were finally hauled alongside by rope. Then, later that afternoon, for two hours none of the toilets on the ship would flush. We actually did dock at Monte Carlo. Those on port side of Viking Star saw the spectacular cityscape rising up the hills. Those of us on starboard saw only water. In the evening we were two hours late departing Monte Carlo – blame that pesky wind again. Our next stop was the commercial port of Livorno which is a 30-minute drive to Pisa and a 90-minute drive to Florence for those taking tours. The Captain’s Farewell Reception was held at 5:15 PM before some of the tours had returned to ship. Our last port was Civitavecchia where we disembarked for the bus drive to a hotel or airport in Rome. But before doing so, passenger’s credit cards were charged $105 US per person gratuity. No indication if this amount goes to cabin and restaurant staff or to ship’s officers as well. No indication either of any compensation to passengers for cancelled excursions and Marseille/Toulon bypass. Read Less
6 Helpful Votes
Sail Date: December 2017
We chose Viking due to high ratings on major sites. However, we had quite a surprise. Just completed 15-day Mediterranean cruise on Viking Star, Rome/Rome, Dec. 21 – Jan. 4. This was our first Viking experience, and while the ship ... Read More
We chose Viking due to high ratings on major sites. However, we had quite a surprise. Just completed 15-day Mediterranean cruise on Viking Star, Rome/Rome, Dec. 21 – Jan. 4. This was our first Viking experience, and while the ship was attractive and comfortable, one very troubling issue arose. Our cabin 6087 was a category Penthouse Veranda, spacious, well laid out, and expensive. Early into our first week, we heard music and dialogue coming through the speaker on our wall-mounted TV monitor, from 9:00pm onwards every evening. Specifically, we could sing along with whatever music was playing in the next cabin, or we could listen to a movie or TV episode and clearly hear the dialogue. We reported this to Guest Services, and while their attention and response was hardly one of concern for guest comfort, we were assured their IT department would investigate. With no change, our second visit revealed that Guest Services forgot to pass on our complaint. We were subsequently advised that IT visited the next cabin, 6089, and confirmed the volume level was at the correct cap. Nothing changed however, and their TV continued to send sound through our speaker. The third visit to Guest Services was so dissatisfying that we could hardly imagine a poorer response to a serious guest complaint. Guest Services indicated there was nothing more they could do; mention was made of lack of insulation, Viking being aware of this sound transference problem and ours was not an isolated incidence. And, as an indication of good faith, we were offered ear plugs. Before our journey completed, we had to listen to the movie Dunkirk in its entirety. War movies are not for everyone, and that evening’s entertainment was a particular trial. This issue was so ruinous of our experience, that we will not consider another Viking cruise. Guest Services staff were aloof, indifferent, unprofessional and incompetent. A word of warning to those who are considering a Viking ocean cruise. You too could spend $15,000 and be offered ear plugs. Read Less
1 Helpful Vote
Sail Date: December 2017
We picked this cruise because we liked the ports we would see. The weather with really blue skies added to our enjoyment. We were apprehensive to go in December --- but Viking said 50's° and it was true. VIKING keeps their word and ... Read More
We picked this cruise because we liked the ports we would see. The weather with really blue skies added to our enjoyment. We were apprehensive to go in December --- but Viking said 50's° and it was true. VIKING keeps their word and its even better then advertised. The cabins and public areas were spotless. The television had a ton of good movies --- which we took advantage of when due to wind we couldn't go to one port. The activities and entertainment was very enjoyable whether we were waiting for dinner or going to a show after dinner. Restaurants were very good especially the Italian and "The Restuarant" we ate at most nights. We also enjoyed the Buffet Rest. --- especially the excellent service from the staff. You get to know the staff and there are always some that go out of there way for you. We feel the price is a good value for a perfect-relaxing-entertaining cruise with tours that were very educational/memorable/and sets Viking apart from others. Read Less
1 Helpful Vote
Sail Date: December 2017
We chose this cruise because the two ports in North Africa really appealed to us. However, they got cancelled at the last minute and were substituted by Naples and Palma de Mallorca. This meant that on Christmas Day AND the day after, we ... Read More
We chose this cruise because the two ports in North Africa really appealed to us. However, they got cancelled at the last minute and were substituted by Naples and Palma de Mallorca. This meant that on Christmas Day AND the day after, we were in ports where everything was closed. Dec 26 is not a national holiday all over Spain, only in Mallorca, which therefore made Mallorca seem like a poor choice for that date. Apart from the above, we loved everything about this cruise. The cabin was beautifully appointed, and cleaned/tidied twice daily. I was glad that they don't do the silly towel "animals" which seems like a waste of someone's time and wear and tear on the towels. The food was delicious and it was never hard to find an empty table The lectures (given by the resident historians) and their "round table" talks were outstanding. Nice quality books in the library (all seemed to be about travel). The service was excellent. The sauna was wonderful. Read Less
Sail Date: December 2017
We wanted to try the ocean cruises and the Northern Med as well. The on shore experiences were good as well. Although we liked the river cruises better as far as shore experiences. The ship on board entertainment, band & lounge ... Read More
We wanted to try the ocean cruises and the Northern Med as well. The on shore experiences were good as well. Although we liked the river cruises better as far as shore experiences. The ship on board entertainment, band & lounge experiences made up for the shore limitations due to where the ship had to dock. We enjoy the Viking experience. We feel the service on board and the on shore itinerary are good, better on the river cruises as opposed to the ocean cruise. The majority of other people we spoke to on the ocean cruise felt similar. However we have no complaints about the ocean cruises and probably will take another. Our next cruise will be by river in Europe, North or South America. Next Ocean? Maybe Alaska. The on board staff from the captain to the stewards are to be commended for providing such a great experience! Read Less
Sail Date: December 2017
The ship is beautiful, and never seems crowded. Rooms were roomy and room service was a treat. We caught a couple of nights of the bands playing and had a great time! Lots of dancing and singing. ABBA night had everyone singing along ... Read More
The ship is beautiful, and never seems crowded. Rooms were roomy and room service was a treat. We caught a couple of nights of the bands playing and had a great time! Lots of dancing and singing. ABBA night had everyone singing along whether they liked ABBA or not! We did not manage to catch much of the lectures as they often conflicted with excursions or other activities. We were disappointed in the dining experience on the ship. The first night we were rushed throughout our meal in the Restaurant, and the steaks were very overcooked. The next nights were an improvement, but the food was never of the same caliber as the river cruises. When you are on the ocean cruise you do not get to have the same servers each night, so they cannot get to know you and your preferences--that was a bit of a luxury on the river cruises! The World Cafe was a bright spot. The food was very nice and it was a wonderful place for lunch with a view of the port. The visit to St Tropaz should be changed to another port, or at least have the included excursion go somewhere that isn't shut down. We were in St Tropaz on a Sunday in the middle of winter...it looked like a ghost town. We were told of a beautiful park up on the bluff, but not taken there. Instead we were taken to Grimaud which is a planned community on the coast--no one is there during the winter. Other than a couple of restaurants that were open, there was no where to go in the cold while you waited to get back on the bus. Quite unimpressive, not sure how this became a sight worth traveling by bus to see! Barcelona's included excursion was by bus, but didn't take us any further into town than we could (and did) walk. Would have been much more valuable if it had shown us the area developed for the olympics that the guide talked about but we did not see. We were not able to go to Marseille due to high winds and the alternate port was also too windy so we stayed on the ship that day. Generally, the excursions were at best OK-- not at the same level as the river cruises. Even though this cruise says it includes Florence, it is only included if you pay extra to go on one of the Florence excursions. That's something I expect from other cruise lines, not Viking. Also, we found it difficult to get any time with the counselors-- even after waiting nearly half an hour, we had no idea how many people were ahead of us and just sitting in the area. They need some system, perhaps appointments for some of the counselors since some folks were spending over half an hour with questions from a single traveler. There was no one for quick questions. Also, very haphazard about asking for feedback on the excursions--handed out review forms on some and not others, with no directions of what to do with them. I have booked another ocean cruise for Alaska in 2019 and am a little nervous about it. I talked a lot of my family into going this time. I want them to think well of Viking, but I am not as confident of these ocean cruises as I am of the river cruises. I've always told friends and family how wonderful Viking is, and have referred several to their cruises. I am very hopeful that these ocean cruises will soon be at the same quality level as the river cruises in all areas, not just the room service and the beautiful ship design. I must say that the entertainment was much better than the river cruises! Read Less
Viking Star Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.7
Entertainment 3.0 4.1
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.3
Family 1.0 4.3
Shore Excursion 4.0 4.1
Enrichment 4.0 4.3
Service 5.0 4.8
Value For Money 5.0 4.4

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