1 Helpful Vote
Sail Date: August 2018
There were so many interesting locations to view and visit while enjoying luxurious service, dining and comfort. Viking spoils their passengers. Service is impeccable and wonderful selection of restaurants onboard. Cabin service is ... Read More
There were so many interesting locations to view and visit while enjoying luxurious service, dining and comfort. Viking spoils their passengers. Service is impeccable and wonderful selection of restaurants onboard. Cabin service is excellent, from cleanliness to accommodation. This was my fourth trip with Viking River and Ocean cruise and I’m now planning my fifth. Viking makes traveling so easy for you by collecting you at the airport and retuning for your flight home. It’s obvious Viking takes the time to properly train their employees. I actually walked into my once and found someone cleaning under my bed. You’ll find from the stewards, bartenders, servers will help you with anything you ask. The concierge will go out of their way to grant any request you have. Viking has wonderful entertainment. From dancing, singing, comedy etc. to a large current selection of movie and tv programs. After a day of fascinatingly excursions it’s nice to have dinner in or out of your room and then relax with a movie. Again, I’ll say Viking absolutely spoils their guests. Read Less
3 Helpful Votes
Sail Date: April 2017
Ship is GORGEOUS! We were in Explorer Suite 5000 at the very bow of the ship and it was perfect. A small bit of trouble with the AC in the living room, but that is the only complaint. The gentlemen taking care of us were great. Free ... Read More
Ship is GORGEOUS! We were in Explorer Suite 5000 at the very bow of the ship and it was perfect. A small bit of trouble with the AC in the living room, but that is the only complaint. The gentlemen taking care of us were great. Free laundry and pressing a super feature. The staff service was wonderful and very personal, especially the Guest Services manager. Food in the specialty restaurants was wonderful and we were able to go there whenever we wished; main restaurant was about normal for a good ship....nothing special. Included wine in every restaurant was quite good. Guest lecturers were excellent and added much to the port stops. Entertainment was surprisingly good for a ship this size. Decor everywhere was extremely tasteful with subtle touches everywhere....nothing gaudy. Had to cancel one port because of weather, but you always take that chance when cruising. Included excursions were average at best, but the fairly expensive optional excursions were great. I needed a small mobility scooter for excursions and they were most helpful to me. Going one day to Omaha Beach in Normandy in pouring rain, wind and cold (just like it was on D Day), to Giverny and Monet's gardens the next day in the sun was an unbelievable contrast .... one I'll never forget. We have cruised mostly Oceania, Regent and Silversea until now, liking Oceania the best. I can honestly say that Viking Ocean is right up there with Oceania, though quite different. They do need to get the shore staff up to par. They made tons of mistakes ....everyone agreed. But once on board all was great. Embarkation and disembarkation were a breeze. They even let us keep all our luggage with us, then sent someone to get it and us at 9:00 and straight to a cab they had arranged. The whole experience is VERY Scandinavian. We will definitely be back. Read Less
1 Helpful Vote
Sail Date: October 2015
Sailing on the Viking Star was like being on a 5* floating hotel. We knew it was a relatively new ship but it seemed most of the kinks had been worked out. There is ample space and we never felt crowded.The restaurants from the Buffet Bar ... Read More
Sailing on the Viking Star was like being on a 5* floating hotel. We knew it was a relatively new ship but it seemed most of the kinks had been worked out. There is ample space and we never felt crowded.The restaurants from the Buffet Bar to the Restaurant to the Pool Bar to the Chef's Table and finally the experience at the Kitchen Table were extraordinary-the service was impeccable and the food just wonderful. Every attempt was made to meet any special needs. We grew quite fond of our servers and they felt like family. Our only disappointment was the included excursion in Athens. Would have opted for an extra excursion. Otherwise the way the folk were moved about on buses was seemless-no waiting. I would suggest if some folk are not back on the bus at the designated time, the bus should leave. Adults need to be responsible. We were very pleased with our stateroom, much larger than the river cruise line and a very nice sized bathroom. Services at the spa more than met our expectations-and the facilities were beautiful. Entertainment and the speakers were unique and quite a surprise. About the only thing I would improve upon was the variety of on-board shopping-very sparce. This was our 5th Viking Cruise and I look forward to the next one! Read Less
1 Helpful Vote
Sail Date: September 2015
We have been on several Viking river cruises and were excited to try the new ocean cruises. The ship was positively marvelous. We have been on other cruise lines, and we know that we like smaller ships, which offer better and quicker ... Read More
We have been on several Viking river cruises and were excited to try the new ocean cruises. The ship was positively marvelous. We have been on other cruise lines, and we know that we like smaller ships, which offer better and quicker access to most ports without excessive tendering and long waits to disembark. The new Viking Star met all of our expectations and then some. The rooms are spacious and offer balconies, for which some cruise lines charge a premium. The ship is gorgeous and has all of the amenities we expected. Staff were courteous, friendly, and responsive to all of our requests. The restaurants were superb with a wide variety of options and suitable for all tastes. The ports of call on our Barcelona to Venice trip were all noteworthy and provided a good overview of each area. Highlights for us were Monte Carlo, Tuscany, Rome, Croatia and Venice. The negatives of this trip involve the excursions. The process that Viking uses is not pleasant. The reservation system pretty much sucks. Those who pay more for cabins get first pick with the result that many excursions are no longer available to plebeians. Rather than arrange more buses or tour guides, Viking puts you on poorly managed excursions. Our worst experience was the Barcelona panoramic tour in which we essentially rode our bus in circles through dense traffic for hours. We tried to change our previously reserved excursions on a few other occasions, but Viking could not manage it. The other negative would be wait staff at some of the restaurant venues. Frequently the staff was not attentive and needed extensive prodding to deliver. Read Less
Viking Star Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.7
Entertainment 3.0 4.1
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.3
Family 1.0 4.3
Shore Excursion 4.0 4.2
Enrichment 4.0 4.3
Service 5.0 4.8
Value For Money 5.0 4.4

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