2 Viking Ocean Viking Star Cruise Reviews for Cruises for the Disabled Cruises to Europe - Eastern Mediterranean

We chose Viking because we had a great experience with Viking three years ago on a Rhine cruise. The cabin was beautiful, but there was nightly work being done on the deck above our cabin that woke us up almost every night. We complained, ... Read More
We chose Viking because we had a great experience with Viking three years ago on a Rhine cruise. The cabin was beautiful, but there was nightly work being done on the deck above our cabin that woke us up almost every night. We complained, but it still happened. Also, upon boarding we had difficulty finding our cabin. When we boarded the river cruise, there was a crew member escorting every guest to their cabin. On the cruise ship, we were on our own and it was more difficult to find. Our cabin was in the front on the upper deck where only one set of elevators actually went to our floor. The restaurants were good, but choices were limited in some places. For example at the pool, it was the same menu every day. It would have been nice to have the restaurants feature foods from the area we were traveling. The only restaurant that did this was the World Cafe and that food was like cafeteria food. The staff, just like on the river cruise, was outstanding, the only difference was that they seemed over worked, and they talked about it. They were working long hours with short down time and they mentioned this to the passengers. We had two problems with shore excursions. In Santorino Viking should not have allowed "leisure walkers" to go on the shore excursions. The hills were too severe and the sidewalks too uneven. The guide did her best, but a few people on our tour and a person we ate dinner with basically sat on the bus the whole time. When we were on the river cruise cruise, Viking had a modified versions of the daily tours for "leisure walkers" which were the over 55 and had difficulty walking, had walkers ,etc. In Dubrovnik we had a tour guide who was not sensitive to the over 55 crowd. In Dubrovnik they have their own currency and all of the public rest rooms required exact change with that currency. Having arrived just that morning and not knowing this several people on out tour needed to use the rest room and had no where to go. They ended up walking back to the ship and missing out on the rest of the tour. Sounds crazy, but it's a problem for the over 55 group. I would love to do more cruising with Viking, but it is too expensive. It's a special occasion cruise company for us. i'd like to see you stop mailing me so many catalogs. I'm in the direct mail business, so I know how expensive these are. I get a piece of Viking mail almost daily; some days multiple pieces, plus getting emails a couple days a week. Perhaps if you saved money with the mailings you could reduce the price of your cruises. Read Less
Sail Date April 2016
This was a complicated experience. Some aspects of the cruise were fantastic. The cabins are just lovely, and ours was extremely spacious and quiet. The cabin service was excellent. Food in Manfredi's and the restaurant is just ... Read More
This was a complicated experience. Some aspects of the cruise were fantastic. The cabins are just lovely, and ours was extremely spacious and quiet. The cabin service was excellent. Food in Manfredi's and the restaurant is just first rate, and the service fantastic. Everyone couldn't be more accommodating. This was the level of service and value we had experienced before on Viking river cruises. Breakfast and lunch in the more casual dining area (the World Cafe) had a good selection, but the atmosphere is just frenetic. It's very hard to find a table since the tours largely take place at the same time. By the time you find a table, wait to get food -- it's all cold. Logistics at corporate are a disaster. We signed up for the cruise two years before the ship sailed, including excursions of both ends. We're a family and booked two cabins for ourselves and our adult daughter. When the paperwork arrived a few months before sailing, they had forgot to book our daughter's excursions and transfers. They were able to cure this on one end, but we had to book the hotel separately on the other end. They assured us our daughter could accompany us to the ship from the hotel -- no problem. Big problem. The organizers in Venice had a different policy, refused to transport our daughter the morning of embarkation. When a manager overrode their stance, the local staff tried to confiscate our daughter's luggage to thwart her arriving at the ship with her bags. Simply outrageous -- this would have ruined the entire voyage for us all. They need to have "problem solvers" in a number sufficient to work out any issues that arise because of their own missteps. If Holland American can provide a concierge to manage logistics, the higher end Viking surely should. That said, once on the ship, we were very pleased. We avoided the crowded breakfasts by ordering room service, which was excellent. Read Less
Sail Date September 2015
Viking Star Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.7
Entertainment 3.0 4.1
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.3
Family 1.0 4.3
Shore Excursion 4.0 4.2
Enrichment 4.0 4.3
Service 5.0 4.8
Value For Money 5.0 4.4

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