4 Viking Ocean Viking Star Cruises for the Disabled Cruise Reviews

--This Trip was taken as a result of a voucher issued by Viking to compensate in part for problems incurred on a River Cruise. At the suggestion of our Travel Agent and due to time constraints in using the Voucher, we chose this trip on ... Read More
--This Trip was taken as a result of a voucher issued by Viking to compensate in part for problems incurred on a River Cruise. At the suggestion of our Travel Agent and due to time constraints in using the Voucher, we chose this trip on the Viking Star. I rarely find the Embarkation and Debarkation smooth. This went fairly well. --The Ship was small next to many we have sailed but was well laid out and was relatively quiet next to most cruises. The ship was a bit more reflective of sea conditions as well. --Specialty Restaurants were Excellent and both regular restaurants were excellent, as was the Service. Food was outstanding. -- I enjoyed Most Enrichment lectures. A couple I did not attend due to content. We are accustomed to shows which were not regularly available. The persons giving the Enrichment lectures should be commended for the content and delivery --Waiters/Servers at the Bars and other Service areas were also outstanding and friendly and contributed immensely to a delightful experience --Ports were very good, especially liked Madeira. Shore excursions taken were those offered as part of the cruise. All were informative and good but one MAJOR Complaint was that the Guide moved too fast and persons with mobility restrictions could not keep up. Perhaps one of the tours in each port could be a slower tour, offering the same agenda and allowing people to keep up. THIS IS MY BIGGEST COMPLAINT ABOUT THIS CRUISE AND WAS EXTREMELY DISAPPOINTING. We had the same issue and the same complaint in part with the River Cruise. If Viking is to offer these excursions (which are appreciated otherwise), they need to be accommodating to ALL PERSONS that might use them. --we did not travel with children and noted that there were only a few children on this cruise. It was not really oriented to children --due to the many places we would like to visit, including the USA, I do not know if we will have the time to revisit Viking, but if we do, they would definitely be considered Read Less
Sail Date February 2017
To see new style ships, experience Caribbean, get away in winter we took this cruise. So glad we did before hurrricanes. Specialty restaurants were wonderful; reservations best for favorite time. Wine choices very good with courses. ... Read More
To see new style ships, experience Caribbean, get away in winter we took this cruise. So glad we did before hurrricanes. Specialty restaurants were wonderful; reservations best for favorite time. Wine choices very good with courses. Good servers. Love pool side grill for lunch. Quick and tasty. Some excursions were not very good though it was island locations more than Viking issues. Some islands did not have much of interest to me. St Thomas WAS wonderful as WA Puerto Rico. So sad hurricanes destroyed them, Viking rep in hotel for extension was no help at all. Airline free flights were awful. We wanted to upgrade and only way to do so was to simply walk away from free seats and buy new ones. Typical of all Viking free fares. Everyone we talk to finds viking air services a disgrace. Make it easy to get business and first class if you offer free tickets and let me pay same as if i book myself...viking travel asked $700 more for business than i paid myself on Delta website. And i paid $100 extra to viking to have no say in bookings. Last year viking flew us from Baltimore to chicago then Zurich. On return from Amsterdam we also got the Chicago stop. When we went to Portugal they offered 17 and 23 hour connections with 2-3 stopovers in economy class. We walked away and bought our own tickets with one stop and 7-8 hours. Shame on you viking!!!! Read Less
Sail Date January 2017
We chose In the Wake of the Viking cruise because of the route it sailed from Norway across the North Atlantic/Labrador seas to Montreal. And the ports it stopped at during the cruise Ship was always clean and orderly. And staff very ... Read More
We chose In the Wake of the Viking cruise because of the route it sailed from Norway across the North Atlantic/Labrador seas to Montreal. And the ports it stopped at during the cruise Ship was always clean and orderly. And staff very attentive. We had excellent cabin attendants. Dining was very good, especially the World dining buffet. Great variety of food and excellent preparation. We were disappointed that we could not book the Pre City - Oslo. Apparently space was very limited so if you didn't book it when the cruise was first offered there was no chance to get in on it. We missed one or two of our port stops because of a severe storm. We were actually in a port, not able to dock and found out that they wanted to get ahead of the storm so decided to pull out. Well we sailed right into the storm and had about 4-8 hours of very very rough seas. Found it interesting there were no overhead announcements of what the passengers should do to remain safe. People were in dining rooms and service continued with dishes/glasses flying off the tables. Quite a few passengers we spoke to thought safety of the passengers was not handled well. The ports/excursions we did get to take were very enjoyable and well organized. We may try an ocean cruise again but only in the Mediterranean region. We have always enjoyed your river cruises. Read Less
Sail Date September 2016
This was a complicated experience. Some aspects of the cruise were fantastic. The cabins are just lovely, and ours was extremely spacious and quiet. The cabin service was excellent. Food in Manfredi's and the restaurant is just ... Read More
This was a complicated experience. Some aspects of the cruise were fantastic. The cabins are just lovely, and ours was extremely spacious and quiet. The cabin service was excellent. Food in Manfredi's and the restaurant is just first rate, and the service fantastic. Everyone couldn't be more accommodating. This was the level of service and value we had experienced before on Viking river cruises. Breakfast and lunch in the more casual dining area (the World Cafe) had a good selection, but the atmosphere is just frenetic. It's very hard to find a table since the tours largely take place at the same time. By the time you find a table, wait to get food -- it's all cold. Logistics at corporate are a disaster. We signed up for the cruise two years before the ship sailed, including excursions of both ends. We're a family and booked two cabins for ourselves and our adult daughter. When the paperwork arrived a few months before sailing, they had forgot to book our daughter's excursions and transfers. They were able to cure this on one end, but we had to book the hotel separately on the other end. They assured us our daughter could accompany us to the ship from the hotel -- no problem. Big problem. The organizers in Venice had a different policy, refused to transport our daughter the morning of embarkation. When a manager overrode their stance, the local staff tried to confiscate our daughter's luggage to thwart her arriving at the ship with her bags. Simply outrageous -- this would have ruined the entire voyage for us all. They need to have "problem solvers" in a number sufficient to work out any issues that arise because of their own missteps. If Holland American can provide a concierge to manage logistics, the higher end Viking surely should. That said, once on the ship, we were very pleased. We avoided the crowded breakfasts by ordering room service, which was excellent. Read Less
Sail Date September 2015
Viking Star Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.7
Entertainment 3.0 4.1
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.3
Family 1.0 4.3
Shore Excursion 4.0 4.2
Enrichment 4.0 4.3
Service 5.0 4.8
Value For Money 5.0 4.4

Find a Viking Star Cruise

Easily compare prices from multiple sites with one click