3 Viking Ocean Viking Star Cruise Reviews for Cruises for the Disabled Cruises to Baltic Sea

We chose Viking Ocean because of a positive experience on a Viking Long Ship in 2015. We were not disappointed. The cruise was comfortable, relaxing and informative. There were no fancy nights so one could just relax full time. The food ... Read More
We chose Viking Ocean because of a positive experience on a Viking Long Ship in 2015. We were not disappointed. The cruise was comfortable, relaxing and informative. There were no fancy nights so one could just relax full time. The food was great and decent wine flowed freely. The included tours were quite good and the few extra tours we took were fairly priced. I loved the spa which included hot whirl pools, steam, sauna and snow room. Everything was very invigorating and Viking supplied everything you needed. The ship is very stylish and has good lecturers. The price for a Viking Cruise is not cheap but the deliver all they promise. I'll go back on another Viking Ocean Cruise readily. My wife had a walker and Viking was very accommodating. In addition the staff was very helpful to her. Indeed the Hotel Director went out of his way to help her on several occasions. Read Less
Sail Date August 2017
We had been on a Viking Rhine River Cruise. I do not like too much sun and heat so the Baltic had appeal. The Viking Star was beyond wonderful. The brochures do not do it justice. The care and attention to detail was exceptional. We were ... Read More
We had been on a Viking Rhine River Cruise. I do not like too much sun and heat so the Baltic had appeal. The Viking Star was beyond wonderful. The brochures do not do it justice. The care and attention to detail was exceptional. We were impressed by the warmth and sincerity of the staff and crew. The organization of tours was outstanding. I appreciated the security measures for leaving and returning to the ship. The optional shuttle bus for those who wanted to stay beyond the tour was a bonus. We loved the World Cafe! The choices were varied and I was always able to choose a fish portion. I love fish and was pleased to discover that Norwegian farm salmon was superior to Canadian farm salmon! The attention to detail was evident in service and cleanliness. There were so many options on board and at no time did we feel crowded. I commented to a friend back home that the lobby of the Royal York Hotel in Toronto was busier than any area of the Viking Star. If any one needs to be singled out for service above and beyond it is Rob Riddell, who did the tour outline for the port talk presentations. Our flights were delayed due to a strike by pilots of SAS. Bob appeared, took over, ushered us to a more comfortable area, gave us vouchers for coffee and snacks, dealt with the situation, updated us a regular intervals, and after nine hours gave us vouchers for taxis to and from the hotel. When we arrived we only had to say our last name and we were given room keys! Well done Rob Riddell. You removed so much stress for us and made a glitch an experience. We are so pleased we booked the flights through Viking. While on board we booked another cruise for 2018 to see Italy. I have wanted to see Italy for sometime; Ed was not too interested but after his Viking experience he is thrilled to go anywhere with Viking! Read Less
Sail Date May 2016
We had sailed with Viking on two previous river cruises, and respected their reputation for a customer-focused product. We were not disappointed. We like the quality level of Viking (very high), the inclusion of at least one tour per ... Read More
We had sailed with Viking on two previous river cruises, and respected their reputation for a customer-focused product. We were not disappointed. We like the quality level of Viking (very high), the inclusion of at least one tour per port, the outstanding food and restaurant offerings, and the itineraries. The ship was faultless and our cabin was spacious and very comfortable. The service is impeccable. We were not subject to ANY "gotcha's" or extraneous charges for this, that, and the other thing. We felt absolutely coddled the entire cruise. The excursions were uniformly terrific. The only criticism I had for Viking was that the pre-cruise extension in Iceland (before the Baltics cruise) was not up to the luxury standard of Viking. I hope they have responded to my concerns and improved that offering. Specifically, travelers to Reykjavik arrive in the very early morning (around 6 am) after travel on Icelandair (which offers no food whatsoever). The hotel room (which leaves a lot to be desired) is not available until mid-afternoon. If they are going to offer Iceland as a pre-cruise option, they need to have a hotel room available upon arrival. There were dozens of us who were miserable for at least 36 hours--the uncomfortable flight on Icelandair and the hours waiting for our hotel in a hungry and exhausted condition. That said, I would still highly recommend Viking. Read Less
Sail Date May 2016
Viking Star Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.7
Entertainment 3.0 4.1
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.3
Family 1.0 4.3
Shore Excursion 4.0 4.2
Enrichment 4.0 4.3
Service 5.0 4.8
Value For Money 5.0 4.4

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