8 Viking Ocean Viking Sky Cruises for the Disabled Cruise Reviews

We like Viking and we liked the itinerary. The public spaces were lovely, the service was great with providers encouraged to interact with guests. Manfredi’s was disappointing, but the main restaurant and the World Cafe were excellent. ... Read More
We like Viking and we liked the itinerary. The public spaces were lovely, the service was great with providers encouraged to interact with guests. Manfredi’s was disappointing, but the main restaurant and the World Cafe were excellent. The view from our balcony was amazing, and the excursions were well run and informative. I am an early riser and especially enjoyed the quiet spots on the ship early in the morning. We were very lucky with the weather - the sea was like glass through most of the trip. The only slight rockiness was later at night when we we rocked in the bosom of the deep. Since we were there in the summer, most nights it didn’t get truly dark. We kept our curtains open and watched the sea go by. Early in the morning on port days we had fabulous views of fjords and mountains. A truly enjoyable experience. Read Less
Sail Date August 2019
We’ve recently returned from a trip to Scandinavia that included the 22 night Majestic Fjords and Vibrant Russia cruise. We started the trip in Finland and southern Sweden before joining the cruise in Stockholm. We also extended the ... Read More
We’ve recently returned from a trip to Scandinavia that included the 22 night Majestic Fjords and Vibrant Russia cruise. We started the trip in Finland and southern Sweden before joining the cruise in Stockholm. We also extended the cruise with the Bergen to Oslo rail trip plus extra time in Oslo. There are things about the cruise that were very good. The boat is small, only about 900 passengers, and the decor is neutral (somewhere between modern Scandi and neutral high end nursing home). The gym and jogging deck were great and we made good use of them. The service is fantastic. Daisy and Ronal, who looked after our room, provided a higher standard of cleaning and organisation than any 5 star hotel I’ve stayed in (and I’ve stayed in a lot of 5 star hotels on five continents). There were a couple of experts who provided lectures and held post lecture discussions. Some of these were excellent. And travelling by ship gave us some spectacular views. There were things that fell short of our expectations. The food fell way short of my expectations. There are a number of dining options including the World Cafe, which is essentially a cafeteria, Mamsen’s, a cafe open at breakfast and lunch with a number of Nordic inspired options, The Restaurant, which is open for breakfast and dinner and is described as the premium dining option, Manfredi’s, an Italian themed restaurant, and The Chef’s table which offers a degustation experience. We had our first two meals, and indeed most of our meals during the cruise, in the World Cafe. I was quite shocked to see that the offerings included pasta and pizza kept warm under lights (probably reflecting my inexperience with cruises). The Cafe has plenty of options, some of which change from day to day, but generally the options were a bit ordinary and the steamed vegetables were invariably cold and soggy (I like to eat a lot of vegetables). We had one breakfast in The Restaurant and the food was okay but the service was chaotic. This was on our first morning on the cruise and my partner declared he wouldn’t have another breakfast there (a point he was willing to concede after two weeks of breakfasts in the Cafe). We also had a few dinners in the Restaurant and on each occasion some part of the meal would be okay to good but invariably other parts of the meal were substandard. Overall we felt it wasn’t worth changing out of jeans to dine in the restaurant. While we were offered two dates to dine in The Chef’s table, we only dined there once. Two of the courses were excellent, one okay and one unpleasant. The Mexican theme seemed a bit at odds with both the Baltic location and summer season. We cancelled our second dining option. We had a few breakfasts and perhaps five lunches at Mamsen’s but became bored with the food. We also had about seven meals in an additional dining option, The Pool Grill, but hot dogs and hamburgers weren’t really my idea of summer holiday dining and I pulled the plug on further meals at the Grill. We did have two meals at Manfredi’s and some of the courses were good but others not (my partner described them as cafeteria food delivered by a waiter). I should add that the coffee and tea on board are abysmal. A good point about the dining options was that there was seldom a wait. I can’t believe we paid $2,000/day for a cruise with such disappointing food. On top of the food, after booking the cruise that was inclusive of wine with lunch/dinner, we received an offer to upgrade our alcohol options at a cost of about $60/day for the two of us. I was so angry at the suggestion we pay extra just to have decent wine that I refused to consider it. All of the wine we had was drinkable but few wines were good. The logistics for the excursions were stunningly poor. A number of excursions required guests to meet in the theatre. On several occasions the wait in line and subsequent wait in the theatre, before disembarking, were more than 45 minutes. The line to get into the theatre went past lifts which mean people leaving the lifts were joining middle of the line, often to the audible concern of people further back in line who were afraid they would miss their excursion. The information for meeting onshore for excursions was often vague or downright wrong. This is frustrating, because it wastes precious time, and was actually quite stressful for excursions in Russia where the trip through immigration is quite intimidating. I’d add that on one occasion, early in our cruise, I asked a question of one of the more senior, public facing, staff about the meeting place for an excursion. Instead of answering me her reply was ‘didn’t you have an excursion yesterday?’. I’ve only fired a couple of people in my career but I’ve had fired her on the spot for that. I really resented, and on occasion was infuriated, every moment I spent waiting or following poor instructions. Viking needs to bring in design thinking and behaviour economic experts to work through these processes. I was also very aggravated that Viking didn’t contact us after the Sky’s incident off Stavanger earlier in the year and only replied to my queries when pressed and then with a really insulting response. Had we not paid for our cruise, I’d have cancelled, even though I’d have lost the deposit, because of the way Viking handled this. I can’t comment much on the entertainment because we weren’t interested in attending performances. Several times we encountered the pianist or the guitarist. Both were very talented but the easy easy listening selection they played held no appeal. I have a list of quibbles but my overall feeling is that Viking isn’t a luxury experience. It is aimed at middle America (and while I live in Australia, I grew up in middle America). I couldn’t recommend the cruise to anyone among our Australian family or friends without a lot of qualification (i.e. I don’t know anyone who I think would be happy with the cruise). It appears to me that Viking is trying to appeal to customers from a wider range of countries. I think they have a lot of work to do for that to be a success. I also don’t understand how they have been rated so highly as a luxury cruise. I suspect this is largely driven by the large middle American client base which biases feedback. For us, we have two or three holidays each year but I can’t imagine that we’d look at Viking again. Read Less
Sail Date July 2019
This was a cruise to celebrate my Mother's 80th Birthday. Everything about the ship, staff, activities and food was top-notch. The cabins are spacious and very well thought-out. Every cabin has a veranda. The Cabin stewards are ... Read More
This was a cruise to celebrate my Mother's 80th Birthday. Everything about the ship, staff, activities and food was top-notch. The cabins are spacious and very well thought-out. Every cabin has a veranda. The Cabin stewards are attentive and thoughtful. The food was delicious, varied and plentiful. We especially loved the afternoon tea. the ship is so well thought out that you never feel as though you are among hordes of people--there are nooks to sit and read or nap. Bars and bartenders remember your name and beverage. The only advice we would offer is that if you are a person with limited mobility - for whatever reason - you have to be very very careful about the excursions you choose, and the excursion staff doesn't always have an accurate depiction of the walking involved on a particular excursion. Sometimes the buses are far away from the ship. Sometimes a shuttle from a town is a long walk from the city center. Sometimes the excursion itself has a description of "a short walk" that can be half a mile. My mother and I had to sit on the bus for over an hour during one excursion because the "short walk" to Grieg's home and a recital of his music was too far for her (after the first stop, which was also a "short" walk.) This was especially disappointing, because it was to be the highlight of her trip. I ended up losing money because excursions ended up being too difficult for her, and the 24 hour in advance cancellation policy prohibited a refund. All this being said, if you are able bodied, you will find this cruise to be exceptional. Read Less
Sail Date June 2018
We chose the Trade Route of the Middle Ages because of all the countries visited from Barcelona to the add-on of Iceland! It was a long trip and the staff on-board were all wonderful! The food on board was not as 'regional' ... Read More
We chose the Trade Route of the Middle Ages because of all the countries visited from Barcelona to the add-on of Iceland! It was a long trip and the staff on-board were all wonderful! The food on board was not as 'regional' as I would have liked but all else was great, including the trips in towns and the local guides. I especially enjoyed the spa on the 1st floor. From the pool to the jacuzzi, the cold snow room, the sauna, the steam room and the cold plunge -- Plus the Massage technicians. This was a Total Plus!! This experience helped to make traveling all that more viable! And the places we visited -- we learned a lot and became acquainted with so many different cultures! I am very glad we chose to add on Iceland. This was an extra special treat! The Blue Lagoon, The Golden Circle, and people of Reykjavik were Incredible! Thank You Viking for this Opportunity. MEMORABLE! Read Less
Sail Date April 2018
We chose this cruise because the price was right and we wanted to go to Key West. My brother and his wife ended up joining us. It was a fabulous 7 days. We visited Key West, Belize City, Cancun and Medea--included excursions in every ... Read More
We chose this cruise because the price was right and we wanted to go to Key West. My brother and his wife ended up joining us. It was a fabulous 7 days. We visited Key West, Belize City, Cancun and Medea--included excursions in every port. The ship is magnificent and Viking REALLY knows how to do it right. We have cruised over a total of 600 days with other cruise lines and figured we had found the one we liked best, but Viking has changed our minds. Embarkation and Disembarkation were the smoothest we have ever experienced. The crew, the ship, the food, the excursions--all were marvelous. We were SO impressed that we have booked for the World Cruise in 2019. Although I use a wheelchair, I am able to use crutches to board excursion buses, etc. Would not recommend this ship for those in wheelchairs, unless they plan to just stay on the ship--no excursions. Read Less
Sail Date February 2018
We had heard excellent things about VIKING CRUISES from friends who had gone on them in the past. We were excited about the fact that our fare included one complimentary excursion in every port which is not the case on other cruise lines. ... Read More
We had heard excellent things about VIKING CRUISES from friends who had gone on them in the past. We were excited about the fact that our fare included one complimentary excursion in every port which is not the case on other cruise lines. Also very nice was that air fare to and from ports of embarkation and debarkation was included so that we didn’t have to make those arrangements! Embarkation & disembarkation both went very smoothly. There were plenty of good places to eat! Our cabin was great. We came to know the entertainment director, Aaron. He was a really friendly person. He also did the non-denominational church services every Sunday which we attended. Those were a nice touch, and Aaron did a very good job with those! We are looking for a cruise for the Inner Passage of Alaska for the summer of 2018. If we could find one from Vinking Ocean Cruises we’d definitely take it. Read Less
Sail Date September 2017
We wanted to see an area that we had not visited. We also wanted to do the tour on a small ship. I do not like the confusion of the large ships. It was much easier for me to tour the ship since I am handicap and use a scooter to go most ... Read More
We wanted to see an area that we had not visited. We also wanted to do the tour on a small ship. I do not like the confusion of the large ships. It was much easier for me to tour the ship since I am handicap and use a scooter to go most places. We enjoyed the many port excursion and the lectures related to the ports. The only minor inconvenience was exiting and entering the ship with my scooter. However the crew was very helpful. We enjoyed our two days in Saint Petersburg Russia. Fortunately we toured the museum early in the day because it became very crowded and hectic later in the morning. The dining choices were great and the wait staff was great. We always found the restaurant areas with great accommodations. We often enjoyed the buffet areas. Our cabin staff was pleasant and very effiecient. The medical staff was great; unfortunately my wife became sick but was given drugs to correct the problem. Read Less
Sail Date July 2017
My husband and I chose Viking because a Viking River Cruise had shown what attention could be shown to a cruise passenger. We chose The Romantic Mediterranean Cruise because after 40 years in the Navy, my husband still had not sailed the ... Read More
My husband and I chose Viking because a Viking River Cruise had shown what attention could be shown to a cruise passenger. We chose The Romantic Mediterranean Cruise because after 40 years in the Navy, my husband still had not sailed the Mediterranean Sea. Was it a good Choice? Yes!! Shall I compare it to the Rhine River Cruise? The size of the two ships was apparent, of course. The Longship Egil had two decks and top deck, the Viking Sky seemed to reach to the sky. On the back of my AAA card I made a little map with the eating places on one end and the meeting places or others places to go to in their place on the card. And my stateroom well marked so I would not get lost. The beauty of the public areas reflected the homelands of the owners in calm colors with dramatic artistic flourishes.. The stateroom layout would be familiar to anyone who had been aboard a river cruise except it was more spacious, of course. The closet was ample, with a panel of drawers on the open end of the hallway. The desk opened up to a divided and lighted make-up vanity, often appreciated by females. In my Deluxe Veranda Cabin, the seating area was ample.as was the veranda space. Much appreciated was the heated bathroom floors. Luxury, indeed. The food was equally fantastic on both river and oceangoing cruises. My husband and I enjoyed the World Cafe more than the Restaurant simply because it was more informal and more relaxed. Since it was buffet, I could take smaller portions fitting my appetite. And we enjoyed breakfast in our room when we had an early tour. If requested at 6:00-6:15, it came promptly at 6:00!! One big difference was that the ports of call were wonderful,beautiful harbors. Pulling into dock was an adventure in itself, though the river boats had the adventure of going through locks from one elevation to the next. River boat was weak on night entertainment while the Sky had excellent entertainment. We had spoof Operas with singers who were obviously up and coming stars. We had a Beatles concert under the pool roof and a Abba concert in the Theater, both very well done.Viking recruited the best to be had for the shows. Service superb on both. Cabin friendly and helpful. All waiters attentive. Best of any cruise line we have used. Shore excursions were appropriate for location, the tour leaders well versed in material and were well worth the money. The included excursions seemed very well thought out. River cruised handled those with mobility problems by having one bus with those who chose to be on it. On the Sky, the person in charge of shore excursions was not sensitive to the needs of those with mobility problems in their organization or the need for adaption when there was a change in schedule. The only problem on what otherwise was a wonderful trip. Would I go again? I would choose Viking again. I like feeling special. I like feeling like what I want matters and Viking will provide.. But I would go on another river cruise. But if you like swimming pools and nightly entertainment, then Viking Sky is for you. Read Less
Sail Date March 2017
Viking Sky Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.6
Entertainment 3.5 4.2
Public Rooms 5.0 4.9
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.0 4.1
Enrichment 4.5 4.4
Service 5.0 4.8
Value For Money 5.0 4.4

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