4 Viking Ocean Viking Sea Cruise Reviews for Romantic Cruises to Transatlantic

We chose to do a repositioning cruise on the Viking Sea in March of 2018 from San Juan to Barcelona. We have sailed over a dozen times on other cruise lines, predominately Seabourn and have done four other trans-Atlantic cruises, but were ... Read More
We chose to do a repositioning cruise on the Viking Sea in March of 2018 from San Juan to Barcelona. We have sailed over a dozen times on other cruise lines, predominately Seabourn and have done four other trans-Atlantic cruises, but were intrigued by the pictures and reviews of these new ships. First the good: The Viking Sea was a beautiful ship with spacious public areas. We loved the clean Scandinavian design and our lovely PV1 cabin. The Mediocre: The food. Perhaps we are spoiled by the exceptional cuisine on Seabourn, but we found the dining experience on the Viking Sea to be very disappointing. With the exception of the specialty restaurants (which were limited to two visits per cruise) the food and service in the main dining room were mediocre at best. There was never enough wait staff, the food was not very good, and the tables were jammed so close together that any thought of a romantic meal for two was impossible. In general we were surprised at the poor level of service on the boat (again compared to Seabourn.) While sitting around the pool, it was rare for anyone to come offer even a drink of water, let alone something alcoholic. This meant one of us (including my handicapped husband) had to go to the bar, order a drink, and carry it back. The Horrible: My husband suffers from Afib, a heart condition for which he has been treated for two years. Prior to leaving on this cruise, he was cleared to sail by his cardiologist in Florida. On day 9 of our cruise, he went to see the ship's doctor because he was having some symptoms related to this condition. The doctor prescribed a new drug, and he felt fine. On day 11, we took a private land excursion to Tangiers which tired him out. The next morning (shortly after we docked in Cadiz, Spain) he decided to see the doctor again, just to be sure he was okay. After running some tests (which concluded my husband had NOT had a heart attack) the doctor announced that "because the next day would be a sea day" he could not risk having us on board. We were told to summarily pack our things, leave the ship, and go to a local hospital in Cadiz. In a state of shock we complied. We spent the next 7 days in a hospital in Cadiz (where most of the staff did not speak English.) My husband was given an IV for hydration and hooked up to a monitor. And we waited and waited and waited for 4 DAYS to see a cardiologist. When he finally arrived, he did a short test, added a beta blocker (a drug my husband had previously taken) and said we were "cleared to fly." Hurray! But no, our Viking trip insurance company "Trip Mate," now responsible for getting us back to Florida, declared we must have a "medical escort" home. This, despite the fact that all the doctors at the Cadiz hospital said this was UNNECESSARY. So...we waited 3 MORE DAYS for a nurse to fly in from Colorado to accompany us home. THEN THE REAL KICKER.......Trip Mate just sent us a bill for $2,000 for my air ticket home, because it exceeded their limit for that class of service. It was the SAME class of service we had booked for our original flight home from Barcelona. In short...we missed the last three days of our cruise, spent seven nights in a foreign hospital, suffered considerable stress and discomfort, for ABSOLUTELY NO REASON. My husband, according to ALL the doctors in the Cadiz hospital, was medically fine to continue the cruise. He has been fine since we returned home. The Viking doctor made a mistake when he sent us off the boat. Now they want to charge us $2,000 more for his poor judgement. This is unconscionable and unacceptable. We do not intend to pay this bill, will never sail on Viking again, and have told all of our friends to beware of this cruise line. Read Less
Sail Date March 2018
Transatlantic from San Juan to Barcelona with stops in Madeira, Tangier, and Cadiz. The ship is beautiful! The food was excellent no matter the venue. Enjoyed the entertainment and movies with discussion groups afterward. The Meet ... Read More
Transatlantic from San Juan to Barcelona with stops in Madeira, Tangier, and Cadiz. The ship is beautiful! The food was excellent no matter the venue. Enjoyed the entertainment and movies with discussion groups afterward. The Meet & Mingle was outstanding—cocktails, hot appetizers and officers who truly wanted to engage. There are outdoor fitness machines on the sports deck for those who prefer to enjoy ocean sounds rather than gym noises. Lots of nooks and small group gathering space on the outdoor decks. Loved having laundry facilities on each floor—including an ironing board. Let us pack less with no expense. Free detergent (or you can use your own). Great social spot as we waited for a washer or dryer to open up. Lots of men doing the laundry! Viking also lets you bring your own liquor and wine aboard with no corkage fees. Wine and beer offered freely at lunch and dinner but cocktails are reasonably priced. They treat adults like adults. One initial challenge was loud banging noises in our cabin. The first night there were six crew members including head of housekeeping in our cabin trying to figure out where the noise was coming from. Because cruise was sold out, told no other cabin. Next day, noise was worse. Someone had canceled so we were moved—no noise! Finally a good night sleep! Someone else had also complained about noise and was moved to our old cabin but said the noise was worse so moved back to their previous cabin. Two days later, we found the problem—a ratchet strap hitting the metal on a lifeboat which was right under a vent pipe at our old cabin. Suggested they pad it—maintenance showed up immediately and did so. End of noise. Responsiveness to our complaint was immediate and taken seriously. Commend housekeeping, maintenance and guest relations. Stellar. Loved the heated bathroom floors! Lovely cabins with luxurious bathrooms. Public spaces are inviting. Different music (not loud!) rotated between—a string trio, pianist, jazz, etc. My husband is a singer and would’ve liked a passenger choir to fill some of the Sea days. The CD said he’d been lobbying for one so would keep trying. All in all, loved this cruise. We met more people on this cruise than any other. Signed up for two more in future cruises. Read Less
Sail Date March 2018
Viking is the best. We've been with other companies and we were generally pleased but Viking is a step above. Ships are extremely well designed particularly the stateroom bathrooms and the public spaces. Pool areas have retractable ... Read More
Viking is the best. We've been with other companies and we were generally pleased but Viking is a step above. Ships are extremely well designed particularly the stateroom bathrooms and the public spaces. Pool areas have retractable roofs and the fitness center is well equipped. Staff are fantastic, knowledgeable and very passenger oriented. The food options are wonderful, with two specialty restaurants, great dinning rooms plus the buffet. Shores excursions are excellent. Viking also has excellent airline flights available at good prices plus very good before and after the criuse extended stay options. The cruise itineraries are also excellent with lots of options. Because their ships are smaller (930 passengers) they can enter some ports the larger ships cannot. But don't let the smaller size fool you, these are still large ocean going ships, very seaworthy and comfortable. If you want an excellent cruise, lots of pampering, fantastic food, go Viking! Read Less
Sail Date October 2017
The Bergen combination of Viking's apparent lack of awareness of a major bicycle race that had been scheduled for three years resulted in shore tours being cancelled and the ship having to berth in an industrial area away from the ... Read More
The Bergen combination of Viking's apparent lack of awareness of a major bicycle race that had been scheduled for three years resulted in shore tours being cancelled and the ship having to berth in an industrial area away from the downtown made for a rough start. The area boat tour that was arranged to substitute for the planned included tour was a fair recovery, but not a complete one. We had to find our own way to Bergen's stave church, only to discover that it had closed for the season two days earlier. We had to be helped by friendly Norwegians when the tram system didn't take cash, a point we could have been warned about. One of the highlights of any Viking cruise is the opportunity to visit a local residence. The Inuit hostess in Qaqortoq, Greenland, was wonderful, but the local guide was poor. The girl took off up a very steep hill at a pace that overwhelmed the 60-and-70-year olds that made up the group. One older couple arrived - apparently without having been missed - 20 minutes after the rest. Recognizing the difficulty of finding English speakers in such a remote location, the local guide was quite unable to translate our questions to the hostess and her answers to us. Then the girl took off to let us find our own way back to the ship. It was unfortunate that Nanortalik had to be bypassed, but the captain's decision was, I believe, well taken. Aside from these points of criticism, the rest of the cruise was wonderful. The menu choices in the restaurant were plentiful, well prepared and very professionally presented. That Viking could find so many high quality servers, especially the Macedonian contingent, was quite amazing. Not to be forgotten are the crews of the tenders; that nobody went overboard or got hurt while getting on and off the boats in rough seas was highly commendable. The performers and musicians who made up the entertainment team were absolutely superior. Great shows night after night with super special effects! Read Less
Sail Date September 2017
Viking Sea Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.6
Entertainment 3.5 4.2
Public Rooms 5.0 4.9
Fitness Recreation 4.5 4.4
Family 1.0 4.4
Shore Excursion 4.0 4.2
Enrichment 4.0 4.4
Service 5.0 4.8
Value For Money 5.0 4.4

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