170 Viking Ocean Viking Sea Romantic Cruise Reviews

We chose the cruise because of the variety of excellent ports of call. It was our first Viking cruise, and we were very impressed by the beauty of the ship, the attention to detail, the variety of food choices and restaurants, and caring ... Read More
We chose the cruise because of the variety of excellent ports of call. It was our first Viking cruise, and we were very impressed by the beauty of the ship, the attention to detail, the variety of food choices and restaurants, and caring staff. Every port was different, and every one worth visiting. We were impressed by the quality of excursions offered, whether included or extra. Each was led by a knowledgeable tour leader, and both informative and enjoyable. The lectures were all excellent, and the speakers knowledgeable about the varied subjects. We enjoyed The Explorer’s Lounge...a perfect place to relax before dinner or enjoy the sunset. Our room was comfortable and very well maintained by our excellent and caring cabin steward.. we never wanted for anything. We enjoyed the restaurants, the variety of food, and the ability to decide where and when we would have our meals. We chose to extend our vacation..both before and after the cruise. Both hotels we stayed in were very good, as were the Viking representatives in the hotel lobby. Well done, Viking! Read Less
Sail Date August 2019
My wife and I have cruised many times in the past. we usually cruise with some friends who decided that we all should cruise the Baltic for our annual cruise in 2019. They chose Viking Ocean cruises, due in no small part to the excellent ... Read More
My wife and I have cruised many times in the past. we usually cruise with some friends who decided that we all should cruise the Baltic for our annual cruise in 2019. They chose Viking Ocean cruises, due in no small part to the excellent reputation of which they had read and the fact that what could be better than to take a Scandinavian ship to cruise the Baltic. At the outset, we were shocked to find that the entire cruise needed to be paid at least one year before the cruise. That has never been our experience in sailing with multiple lines and future patrons need to be aware of this requirement. The ship is beautiful.The public rooms are wonderful especially the Explorer Lounge. Our cabin was quite roomy and the bathrooms excellent. special kudos for a lovely shower without having to step over a tub.I found the heated floors in the bathroom to be a nice touch. The spa area is spectacular and if going to a spa with virtually everything-hot tub, small therapy pool, sauna and ice room is your thing, this is your ship The company touts its multiple channels of communication available to those who are scheduled, but that is primarily limited to receiving one way announcements from them, done well, but not to any dialogue or getting personal support for questions which arise and may not be answered in their stock announcements.Poor communication seems to be common on these cruises. For example,special meals opportunities, lobster tail and steak, special buffets, at the grill were never announced well and one learned to look for these each day by dropping by the grill itself or asking of the crew in a restaurant or bar. The ships plan is good but when the special meals take place in the grill area there is inadequate seating for the number of cruisers wishing to partake in the meal. The seating in the cinema is wholly inadequate for the number of passengers. Quite a few performances occurred with many passengers standing in the back to observe the show. The back two side areas were totally inadequate both for seeing the show and hearing it.The need to get to the venue 30 minutes before shows began was difficult for those of us who tended to to eat dinner at about 7 to 7:30. I was quite disappointed to discover that we did not receive services comparable to what we had received ion either Oceania or Azamara in spite of the fact that the per night per person cost to sail with Viking was considerably more than either of the other two. My concern with the cabin service is that when I wished ice, I had to go to housekeeping, when I wished lime I had to go to room service and when I wished to change my complimentary liquor and the amount of tonic I needed to speak to the drink steward.This in my view is rather poor considering the price of the cruise and the plaudits from other cruisers. Viking offers one free shore excursion at each port.The walking tours we took, 4, were excellent, but those in a bus were not worth the time spent at all. I was quite disappointed in the meals in the Restaurant ,in the Chef's special restaurant both times and at Manfredi both times. To be fair, one night the prime rib served at the restaurant was amongst the best I have ever had. The waffle at the Explorer Lounge was exceptional. On at least 4 occasions the cookies offered with the buffet were stale. the wines with meals were acceptable if unremarkable. One could upgrade wine selection and liquor for an extra daily per person charge. The speakers/lectures seemed excellent, for those we could make, but we missed the largest number as they were scheduled during dinner hour or just prior to dinner hour. Getting on, on the day of sailing from Bergen, and off the ship in Stockholm, with our luggage, were superbly handled even though we left the ship at 6 am to make our plane. Read Less
Sail Date August 2019
My wife and I had done a dozen or more ocean cruises and 2 Viking River cruises, but we'd not yet done a Viking Ocean cruise. We'd seen how they'd received Travel & Leisure magazines top ocean cruise line all four years ... Read More
My wife and I had done a dozen or more ocean cruises and 2 Viking River cruises, but we'd not yet done a Viking Ocean cruise. We'd seen how they'd received Travel & Leisure magazines top ocean cruise line all four years they'd been in existence, so we thought we should give it a try. The ship was just right. Not huge like many we'd been on, but with all the amenities we cared about. Nice dining rooms, indoor and outdoor swimming pools, showroom, bars & lounges, a gym and thermal spa, and countless places to sit and hang out. The food and drink in all of the eating areas (World Cafe, Restaurant, Manfredi's, & Chef's Table) were excellent. The staff were friendly and attentive. We had a Deluxe Veranda cabin and it was exceptionally spacious compared to what we're accustomed to. The entertainment staff were very talented and versatile. We made it a point to make every evening's show and were never disappointed. The included excursions were overall great and the extra excursions we chose were wonderful. The ports and surrounding areas we visited were tremendous. Every country on this trip (England, Ireland, Northern Ireland, Norway, Scotland, and Wales) was special in its own way. The Viking extension option we chose in Bergen had us in a hotel that was right in the heart of the 'happening' part of Bergen (Bryggen). Trip of a lifetime! Read Less
Sail Date August 2019
We wanted to go to Norway to look for my husband's roots, and he found this cruise that sounded interesting on a smaller, more elegant ship. Everything was smooth with great service from booking to disembarking; all of the staff were ... Read More
We wanted to go to Norway to look for my husband's roots, and he found this cruise that sounded interesting on a smaller, more elegant ship. Everything was smooth with great service from booking to disembarking; all of the staff were pleasant and helpful, the cabin was comfortable and well-appointed. Food was great with several restaurant choices, but we spent most meals in the delicious and bountiful buffet. We especially loved sitting on our veranda while the ship sailed out of ports and through the beautiful waters of the Norwegian coast. Shore excursions were appropriate to the locations with very good guides and drivers. The optional excursions are relatively high priced, so we did some things on our own. We did a 3-day pre-cruise extension to Iceland which was really enjoyable and a good value. The ship's entertainment was a bit narrowly focused, with good music performers and a fun magician, but would have liked more variety. We were so impressed with Viking that we signed up for a 2021 river cruise while on board! Read Less
Sail Date July 2019
We chose this cruise as a great way to explore the Baltic region and we certainly achieved that aim....The tours and lectures meant we returned home having seen and learnt so much! From arrival at Stockholm to the departure gate at ... Read More
We chose this cruise as a great way to explore the Baltic region and we certainly achieved that aim....The tours and lectures meant we returned home having seen and learnt so much! From arrival at Stockholm to the departure gate at Bergen we were looked after very thoughtfully. The senior officers were ever present and available to talk to. A small niggle about the buffet was picked up by an attentive Restaurant Manager and dealt with professionally and personally by the Head Chef. The food throughout was excellent,we enjoyed both speciality restaurants and found it easy to make extra bookings once on the ship. Viking Sea is beautifully designed with lots of interesting artwork and understated Scandinavian style. The lectures we either attended or caught up with on the cabin t.v were all relevant and interesting/ thought provoking. There was more entertainment than we expected, we particularly enjoyed the 2 guest shows by Mary Jess and the resident Viking band and singers. The musicians who entertained in many of the public areas were very accomplished. We took several of the included tours, some were better than others but all gave us an introduction to the area which we were able to follow up independently at most destinations, often aided by the complimentary shuttle bus. After reading reviews we opted to use Alla tours in St Petersburg. They were excellent and I have no hesitation in recommending them. We chose not to take a tour in Berlin instead taking the included morning trip to Rostock and then occupying ourselves in Warnemunde (a local seaside town with a long sandy beach and promenade,interesting waterfront and lots of little shops,cafes ) A day well-spent. We were lucky to enjoy good weather throughout which always helps although strong winds in Gdynia meant we were unable to dock that day, an extra day at sea was easily occupied. If you decide to take this cruise I hope you enjoy it as much as we did. Read Less
Sail Date May 2019
We sailed on the Viking Sea in February, on the South America & the Caribbean cruise. This was our first time on a Viking Ocean cruise. We took their Waterways of the Czars cruise in 2016 and enjoyed that so much that we booked this ... Read More
We sailed on the Viking Sea in February, on the South America & the Caribbean cruise. This was our first time on a Viking Ocean cruise. We took their Waterways of the Czars cruise in 2016 and enjoyed that so much that we booked this cruise, due to its itinerary. It did not disappoint. Getting on Board with our luggage: The cruise embarkation was very easy. However, that is because we put our written itinerary booklets that Viking sent to each of us in our carry-on. That was lucky, as I was thinking about not bringing them at all. Security at the entrance to the port demanded to see those before we could board the ship, so have them handy! (We thought that Viking should have told us that.) Getting our luggage was a different matter. We got into San Juan about 1:00P and boarded the ship around 2:00P. However, our luggage was not brought to our stateroom until after 5:00P. That was bad, as we were in our winter wear and could not shower and change. Why we could not bring our luggage with us on the bus from the airport to the ship is a mystery. Ship Overall: The ship is very nicely designed and felt airy and spacious: it never seemed crowded. Cabin: Our deluxe veranda cabin (5007) was fine, but narrow. We could not pass by each other at the foot of the bed at the same time, and we are not big people. Also, the desk chair was too big for the space, so getting to the balcony was somewhat awkward unless we had the chair pushed all the way in. Also, it also would have been nice to have some more drawers to put things in. (We would give up the in-cabin coffee maker for that.) The bathroom was wonderful: lots of space, storage space, and a comfortably sized shower with a ledge! Our cabin stewards (Alvin and iPitu) were fabulous: they were personable, offered advice when asked, and kept our cabin spotless. Dining: We enjoyed the dining onboard the ship. We started many mornings with a latte and a pastry in the Viking Bar. We would then go up to the World Café for the breakfast buffet, which we thoroughly enjoyed. Lunch found us in the World Café, the Pool Bar, or Mamsen’s. While the drinks were better at Mamsen’s, the Pool Bar made a great steak sandwich and hot dog! We ate everywhere for dinner: Manfredi’s, the Chef’s Table, the Main Restaurant and the World Café. Jorge, the sommelier in the Main Restaurant was fabulous and poured up some great wines (we had the Silver Spirits beverage package). The food at each location was very good. When the World Café offered special buffets, it was fun to eat there. Onboard Lecture: We really liked the onboard lectures. They were entertaining and informative, and we tried to attend as many of those as we could. Shore excursions: The ship did not offer anything too exciting, so we tended to book our own excursions. We took two Viking excursions in Columbia. The tour guide for the Tastes and Sights of Santa Marta (Carlos) was fabulous! He was energetic, loved his city and infected us all with his enthusiasm. The guide in Cartagena was awful: hard to understand, slow and uninterested. He hit all of the marks indicated in the tour description, but did little more than that. Overall, the excursions on the river cruise were better. The Spa: We loved the spa! We both enjoyed the Nordic Bathing Ritual one night and I had a scalp massage, wash and blow dry another day. Both were fabulous and relaxing. Aleksandra, the hair stylist, is one of the best stylists I have ever had. Disembarkation: We had a 2:00P flight home. We had to be out of our cabin by 8:00A, and then off the ship by 9:30A. Although we had a Viking airport transfer included with our fare, we did not use it as they wanted to drop us off at the airport at 9:00A. We were not excited about spending the last day of our vacation in the airport. So, we stayed a little later in San Juan and then paid for a taxi. Viking should either offer post-cruise excursions with an airport drop-off or provide a comfortable place to wait with your luggage on board or nearby. We sat in a park near the port entrance until we caught a cab to the airport. We would sail again with Viking Ocean cruises. Read Less
Sail Date February 2019
We had cruised December last year on Viking Sea to Cuba. Our friends from cold northern US wanted to go to the Caribbean and this cruise had a different island per day with no sea days. We got cabins on 5th floor near the free ... Read More
We had cruised December last year on Viking Sea to Cuba. Our friends from cold northern US wanted to go to the Caribbean and this cruise had a different island per day with no sea days. We got cabins on 5th floor near the free laundry (including soap) as no noise and convenient to wash clothes . I think a laundry room on all cabin floors. Needed as Hot and at itmes muggy and hit the beach several times. Cabins seem like they have little storage but ask for more hangers and you will have plenty of storage. Bathroom floor is heated so if bathroom too hot ask your steward to turn the heat off. We asked for 4 towels a day as needed to wash off after beach and in AM. AC works beautifully. Verandas big enough and if want to lounge in sun, lots of lounge chairs and towels near the aft infinity pool and central pool. Infinity pool bromine I think and the central pool a salt water pool (notice how much more boyant you are.)One end of the pool is shallower than the other so you can stand up (if not too short). Both nicely warm. No fighting over lounge chairs so no need to come early and “stake your property” Neither pool ever have many people in it and usually then only to get wet and back to their lounge chair. We only took the included tours or got a private taxi-van. Most taxis are vans. On some included tours transport was packed tight and others lots of room to spread out. Usually morning tours more packed than afternoon. AC on all except Tortola with was an open tram (nice breeze and cool enough). San Juan: nice walking tour and covers all but the Morro fortress. We were there during the San Sebastian festival so the free tram from fort to fort not running. Tortola: incl tour: open air tram with spacious seating and great views. Pro and Con: 1.5 hr at Cane Beach and no way to bail and go back. Lovely white sugar white sand beach with tourqoiuse gentle water. There are umbrellas and lounge chairs you can rent or sit on some picnic tables in the shade or up in the shaded open deck restaurant for the cost of a drink. Tour gives a free rum punch or punch drink near the picnic tables. Nice restrooms, showers and changing rooms free there. Basseterre: We walked ato the end of the pier and got a $100USD total for van private tour of the island. (Lasted 4 hrs but no time limit) .Just keep walking off pier and prices get cheaper. Romney manor and batik making, black rocks, fort and many scenic view points. Castries: awesome long beach nearby. We took tranport offered by pier. They load you up tight in vans (the drivers get one load a day and 300 vans waiting to take people). About a 5min drive (or 2-3 mi walk) to the beaches- really only one beach with mulitple names. Set fee all transport for $5USD/pp. Again sugar white beach. Multiple establishments with drinks, umbrellas etc. Umbrella and 2-3 chair rental $20. Water gentle, turquoise. Beach fills up so come early. Some of us snorkeled- some fish seen. Shipwreck put for snorkeling you can swim to but many tour boats and many many snorkelers there with glass bottom boat meandering among the snorklers. Showers, restrooms and changing room free. Get back by telling your driver when you want ot come back or just walk out and someones van will be waiting . Bridgetown: inc tour: packed tight van/bus. Views of island Roseau: got a private tour for 4 $45/pp Went to other side of island and saw multiple falls St Johns: had a reservation to go out in a boat to a reef and get into the water and feed and stingrays for 9AM.Make reservation online-no money down and pay when you show up. Need to take a taxi out there. BUT was squalling and raining so cancelled the reservation. Took the incl tour to Shirely point old fort and magnificant views and then to the Nelso shipyards- 1700’s georgian working shipywards- neat old buildings,nice quick museum and awesome awesome yahts moored there. Free rum punch or punch drink. Spit rain on us once in a while but still a great day. Nice bus where we could spread out a bit Philipsburg: I wanted to go out to Cul de Sac bay and kayak and snorkel or take a water taxi out to an island there but I got overruled by my “crew” We instead went on the included tour. Bus big enough we all could spread out. A couple got on our bus instead of an optional tour at the same time- so check carefully what you are getting on. Drove around island and stopped at some scenic sites, stopped a working carosel (adults can ride too- can buy icecream) then on to a bay and craft market. Free rum punch or punch. Charlotte Amalie: My crew off to Coki beach to snorkel then maybe the included tour. I stayed and enjoyed hte salt water pool,only a few couples spread out on the lounge chairs. Pros and cons of boat Pros: -you see lots and lots of differnet islands- some rainforest and some very dry desert like, come with mangoose so no snakes or birds, some still exporting agriculture goods and some just tourist based. -no children -wonderful friendly crew -great food. I was not impressed iwth Mandifredi’s on both of my cruises but the men love it for the rib eye steak. Chef’s reataurant-wanderful if you like the menu. We did not drink either included or optional wine pairing. World buffet great as food same as Restaurant (check the menu to see if any differences ) and usually has the same food. Hamburger I got at the pool once was just so so. -drinks- only had water, hot and cold tea. My husband says the coke is the good real sugar type not the corn syrup variety. -secret- success cake in Mamsons is our favorite -Room and veranda pleasant. -in public areas or tovrasons- Guitarist was great. - Easy on and off boat even when tendering- well organized so no pushy people. -Pools- wonderful. Loved especially the central saltwater pool -record and play on entertainment system all shore talks and enrichment talks done on board -Wifi good for email. I didn’t try streaming Cons: -saltwater pool out of commission while painting for multiple days -entertainment system pauses( I timed at every 3 min), loose audio when restarts. So unpleasant to watch the shows which were actually probably very good. BBC, Ted Talks, Movie selection good but hard to watch. -entertainment limited. Music in public areas; Pianist (good), strings dueo-selections good but one of violinist strings seemed to need tuning, and acoustic guitarist- very good. Live shows in theater were only a few and even though the entertainers were cute my neices’s Boise ID high school productions had better singers. Suggestion: Seems rain is in AM and gone by 11AM. Plan accordingly. But if going to the beaches go early if not raining. Lots of lovely beaches on most islands. Do some internet searching and plan an early attack with a taxi. Feeding the sting rays (www.stingraycity.com) not on tour options and sorry we couldn’t go because of rain. You can reserve on your own but reveiws say after 10AM full from cruise ships. Read Less
Sail Date January 2019
We have been cruising the world since the mid '80s on many of the popular cruise lines including Princess, RCL, NCL, Celebrity, HAL, and others now defunct. While our friends have raving about Viking Ocean ships we postponed trying ... Read More
We have been cruising the world since the mid '80s on many of the popular cruise lines including Princess, RCL, NCL, Celebrity, HAL, and others now defunct. While our friends have raving about Viking Ocean ships we postponed trying them knowing that once experienced we might never go back to the others. Now we know. We have been spoiled. The Viking Sea is a beautiful small ship with about 930 passengers. We never felt crowded anywhere. It is such a serene setting compared to most of our other cruises. Some of that is the size and some the fact that there are no children onboard. The colors throughout are wonderful and add to ambiance. The cabins, while somewhat smaller than we have had in the past, are neat and continue a Scandinavian decor. Loved the shower. The food was fantastic. We enjoyed all of the restaurants although Manfredi's was our favorite. Great Italian food! The Grill produced some of the best hamburgers we've ever had. Of course wine or beer at all lunches and dinners is a plus. Drink prices are quite reasonable. Cannot really comment on the lectures as our Caribbean itinerary had us at a different island every day! No days at sea! As a result we were often off enjoying many of the included tours while the lectures were taking place. Entertainment, casinos, art auctions, etc. at sea are not important to us so we really didn't miss anything. The best of the Viking Sea, however, is the crew and staff. We had set up a "Meet and Greet" through Cruise Critic as we have done in the past. Viking set it up for a 6:00 P.M. on our second day in San Juan. FIVE of the ships Officers showed up to greet us! We have never had ANY officers show on any of our other cruise lines. Hors d'oeuvres and drinks were served as we chatted with the Officers and other passengers. It was fantastic. Smiles greeted us everywhere. We've never had such attentive and happy staff. Your wish was their command. We watched them closely .... officers, wait staff, room stewards. Their interaction with each other were happy and genuine. This was a wonderful cruise. And, I should add that we were affected by a Norovirus which closed the pool, sauna, therapy spa and ice room for most of the cruise. It required us to wash our hands every time we entered a dinning facility. Serving lines in the World Court were slower as the crew needed to serve us. Yet, the ship functioned superbly and we never really missed a beat. Yup .... we're SPOILED! Read Less
Sail Date January 2019
My husband and I cruised this time last year celebrating our anniversary on the Viking Sea and wanted to return to do almost the same cruise (two different islands this time) to see how the islands in Caribbean had recovered from the ... Read More
My husband and I cruised this time last year celebrating our anniversary on the Viking Sea and wanted to return to do almost the same cruise (two different islands this time) to see how the islands in Caribbean had recovered from the devastating damage from the hurricane in September 2017. This was our 35th cruise having cruised with Princess, Royal Caribbean, Celebrity, Holland America and Norwegian. The average age of cruisers on this ship is probably 65-70 years of age. We cannot begin to say enough great things about Viking Ocean Cruises.....that is why we returned. When our flight landed in San Juan, we were met in Baggage Claim by the Viking Reps. Once we collected our luggage, we had a very short wait time to board the bus that took us to the ship (included as part of the cruise). Once we arrived at the ship, Viking was very efficient in checking us in and getting us on board. Since arriving around dinner time, we found our cabin and decided to go to The Restaurant to eat. No matter where you eat, the food is always delicious and presented wonderfully. The waiters in all the restaurants and the buffet (World Cafe) are very friendly and efficient. After dinner, we toured the ship as it is very easy to find your way around and very tastefully decorated that invites you in just sit and relax, read, etc. One of our favorite places is the Explorer's Lounge especially when it is time for the ship to sale. The view is wonderful as you could step outside and watch as the ropes were pulled in and we left a wonderful day on the islands. I am sure the Captain appreciated my help in guiding the ship out !!! One evening, the officers hosted a sail away party at the front of the ship on deck 3 with drinks and hor d'oeuvres as we watched the ropes pulled in and we slowly sailed out of port. We chose a Penthouse Veranda suite this time as it is a bit larger than what we had last year with more drawer space to place our clothes. That is another thing - you do not have to carry as much clothing as they have laundromats that are free to use and they supply the laundry detergent. Our cabin was just the right amount of space for two, not feeling crowded and the bathrooms are the best I have ever been in on any ship. Part of this cruise is spending the night on board ship (instead of a hotel) and taking the included shore excursion the next day. We did the included shore excursion last year and wanted to repeat it to see what a different tour guide would say and take us. We have been to Old San Juan several times and thought we knew a lot about it...until we took these walking tours. Last year we listen to a very knowledgeable guide tell us things we did not know. Viking supplies each cruiser an audiovox to use on tours such as these so that if you are in the back of the group, you can hear the tour guide as if you are walking right next to them. This year, our guide took us to Fort San Cristobal and gave us a narrated guided to of this very interesting old fort. Because of the Government shutdown, the Park Rangers of the fort agreed to work that day as the local city government offered to pay them to work that day as several cruise ships were in port. So glad they did!!! That evening, Viking hosted a Cruise Critic Meet and Mingle in the Wintergarden with cocktails and hors d'oeuvres. Several of the officers and department heads along with the Cruise Director were in attendance. Wonderful to chat not only with them, but we got to meet the people we chatted with on the Cruise Critic Roll Call. We had two reservations each during the cruise with the specialty restaurants - The Chef's Table and Manfredi's. The menu at the The Chef's Table is a set menu with wine pairings that changes every three days. I was able to capture another reservation there so we could try another menu. Meals were very delicious. We definitely enjoyed Manfredi's as well as I wanted to try different items on their menu. What we enjoy most about the dining experience is there is no formal night. However, you do need to dress in business casual for the restaurants. No problem! We did dine in the World Cafe for breakfast, most lunches and several dinners. Many of the same items served in the evening at The Restaurant are served in the World Cafe as well. Viking also includes beer and wine in the restaurants at lunch and dinner as part of your cruise. Viking Ocean Cruises includes at no cost an 'included' shore excursion at each port. If you prefer to do something different, they have other shore excursions you can choose from for a cost to you. We took the St. Kitts Scenic Railway shore excursion this time and it was worth every penny we paid for it. We rode the bus to where we boarded the train and along the way, the driver, James Gardener, told us about the island and landmarks that we passed. He was great. Each railway train car had a tour guide as well that narrated the tour as we passed by landmarks. Sweet Pea was her name and she was great as well. A special treat on the train was the 'choir' (two girls and a guy) that traveled from car to car and sang several songs to us a couple of times. I highly recommend this tour. We went to the LivNordic Spa and enjoyed the pool experience there several times. Other cruise lines charge for the use of this type of experience, but not Viking. Since we have been to the Southern Caribbean many times, we went to the beach at several islands. We went to Reduit Beach in St. Lucia - a beautiful beach, but the day we were there, there were big waves and swells. At Barbados, we went to Brown's Beach which is close to where the ship docked. It is a beautiful white sand beach with clear water and no rocks. Great walking beach. This is the locals favorite. At St. Martin, we went to Orient Beach. It has slowly begun to build back as the hurricane devastated that beach. It was a little windy and rainy until the clouds passed over, then a beautiful day. We enjoyed this cruise even more than last year's, and we loved last year's. So if you are thinking about trying a cruise where there are no children (and I love my grandchildren), no casino, and no formal nights, give this one a try. You won't regret it. Read Less
Sail Date January 2019
This was an Amazon cruise on the Viking Sea. We chose this cruise for the itinerary and price, and because we had not traveled on Viking previously. Comparing the very few lines who actually cruise the length of the eastern Amazon, Viking ... Read More
This was an Amazon cruise on the Viking Sea. We chose this cruise for the itinerary and price, and because we had not traveled on Viking previously. Comparing the very few lines who actually cruise the length of the eastern Amazon, Viking had the best itinerary, and actually the best pricing. When Viking says all inclusive, to us, that really meant all inclusive. Sure we had to pay for alcoholic drinks outside of mealtimes, but what a small thing to us. My goodness, there was even an included laundry facility, and any clothes sent out were returned on time and done very well. The included shore excursions were not active, but they did give a nice overview of the locations that the ship visited; some were exceptional. The optional shore excursions were not all particularly outstanding, but the area itself is really not ready for outstanding shore excursions. That said, some optional excursions were very well done, and we really enjoyed them. We had a few terrific guides and several rather poor guides (Viking even acknowledged the poor guides with refunds to our account (and to others as well); we have cruised extensively, and have never had a refund for a pitiful excursion. Docking was always a big question for the day; winds just did not seem to be taken into consideration, nor managed by the bridge, in what we thought professional captains would be prepared for and capable of handling. (We have been around boats most of our lives, so others may not have found this troubling.) This is the first cruise that we have ever questioned the bridge (and crew) experience. The staff review is a mixed one. On the whole, we felt that the staff was mostly indifferent and either overworked/understaffed. Many of the staff went more than out of their way to be pleasant and courteous. Those staff members who were always pleasant, we certainly acknowledged. Enough of the staff were indifferent or rude enough to flabbergast us. This was a complete surprise. We are not noisy, rude, nor demanding passengers, so we could not understand the unpleasantness, and not just to us. The dining was rather good, we thought. We had absolutely no objection to any of the menus nor the venues. Chef served quite tasty and varied meals on our cruise. The complaint were the noise levels in the main dining room, and in the Italian restaurant. This we felt was just a shame because the meals were well done and the facilities were attractive. We, personally, really enjoyed dining at the Chef's Table and rotated in and out every few days, even with repeats. The entertainment and enrichment for such a small cruise were very good; in fact, some as good as we have seen anywhere. The enrichment speakers were intelligent and well organized and were not to be missed. The live evening music in the main spaces was also sophisticated (due perhaps to our being an older crowd), and was well done. All the main spaces, to us, were lovely and understated; we felt the Nordic design added a clean feeling on-board and did not become tiresome over time. It is especially nice to find nooks for reading or talking. The changing scenes throughout the ship were fun, as well as being lovely. Don't miss the animated Bayeux Tapestry. Since this was our first Viking and since Viking is rather new to the Amazon, we are willing to believe that the negatives were really specific to this cruise. Even though there were a few disappointing negatives, we have decided to book two other ocean adventures on Viking. We want to give them another chance because we like the ship itself and its size, the itineraries, the meals, the understated and sophisticated life on-board, the all-adults-not-grumpy-passengers, the all inclusive fare at a great price. Read Less
Sail Date November 2018
We choose this cruise because we loved our Viking river cruise on the Danube the previous year and also because I've always wanted to explore the Amazon river and rain forest since I was young. We have sailed on RCL 4 time and ... Read More
We choose this cruise because we loved our Viking river cruise on the Danube the previous year and also because I've always wanted to explore the Amazon river and rain forest since I was young. We have sailed on RCL 4 time and Princess once. This was our fist Viking ocean cruise and more than likely our last. The staff on board was excellent. Every single member of the crew was friendly and helpful. They felt like family to us. The ship was very nicely appointed in Scandinavian design. The Explorers lounge and Mamsens were particularly nice common areas. The spa with the steam and cold rooms we used frequently. Our room was acquitted but could have had more storage space. Dining was hit or miss. We had some excellent meals at the Chefs Table restaurant. We also ate some under done steaks and over done fish at the restaurant and the buffet. The musicians and entertainers we professional. Typical of the entertainment you would find cruise ship. The Brazilian female singer was wonderful. Snorkeling in Saint Thomas and sailing on a catamaran Saint Lucia were wonderful. The shore excursion in Brazil were as good they could be is the best way I can describe it. Our focus was to see as much natural beauty in the Amazon region. The city tours were a bit underwhelming and struck me as typical cities you would find in many developing countries. We could have skipped Belem all together. We never got off the bus probably for good reason. We enjoyed the Pink Dolphin encounter, the survival trek, piranha fishing, and the search for caimans excursions. I wished we saw more wildlife. It's my understanding the best time to see animals in the area are at dawn or after dark. The caimans excursion was at night so we did see what we were looking for. The other excursions were during the day so the animals were not active. Our tour guides did their best to find what they could though which we appreciated. Our biggest complaint about the cruise was the lack on activities. We had 8 days at sea and we were not big on catching up on reading so we really started to go stir crazy. The few activities they did offer like the lectures (which were great!) felt mobbed. If you didn't arrive 30 minutes early to the theater you had trouble finding a seat. The atmosphere generally speaking felt a little sedate on the ship. This is what many people on the ship enjoyed, but it just wasn't for us. I think we need a little more excitement. It seemed like Viking I using the minimalist activity model which works on the river cruises but does not for a ship this size. Our next complaint is that it seemed like we had to wait in long lines more than I would expect. Wait in a line for a table for dinner. Wait in line to get into the Theater. Wait inline to get out of the Theater. Wait in line for the excursions. Wait in line for crab legs! We didn't feel this way on larger ships we've been on. Lastly, We purchased the premium drink package and the ship started running out of our preferred beverages 2 weeks into our 3 week cruise. We talked to others who were having the same issue. Viking should plan better for this or ask us what we like prior to departure. All this being said, we are going on another Viking river Cruise this summer. All the issues I have with Viking Sea seem fixable. I'm hopeful Viking figures it out. Matt Note: we had to conserve water while in the amazon river since the ship could not desalinate fresh water. Not a big deal but something I didn't know prior to the cruise. Read Less
Sail Date November 2018
This was a lovely 3 week cruise thru the carribean down to the Amazon river, but,. Viking needs to make some improvements especially on the Amazon part. Several of their included tours were just plain boring. The overnight in Manhaus ... Read More
This was a lovely 3 week cruise thru the carribean down to the Amazon river, but,. Viking needs to make some improvements especially on the Amazon part. Several of their included tours were just plain boring. The overnight in Manhaus was a waste of time.....the city is not safe enough to be out at night. Several ports were tendered and in other Carribean islands the port used was not the most desirable location. Overall the ship was just beautiful. Well designed, rarely were there any areas that you felt crowded. Public areas were made into "living room" like areas, making it easy for quiet conversation. Food was very good all over the ship.Their wine/drink needs to be improved. They ran out of all Cabernet!!! Not a bottle to be found ! They also ran out of ginger ale early in the cruise! Was told they can not buy anything local???? What???? Aren't Cabernet Sauvignon and ginger ale basics? The buffet was always fresh and usually had the same food as the main restaurant. Many nights the buffet include d a special theme food station. Eating outside most evenings was delightful! Read Less
Sail Date November 2018
We chose this cruise because it would be a once in a lifetime experience. To travel to such a remote area and yet be on such a wonderful ship was a great combination. We love the Viking Sea and all the crew. This was an adventure we’ll ... Read More
We chose this cruise because it would be a once in a lifetime experience. To travel to such a remote area and yet be on such a wonderful ship was a great combination. We love the Viking Sea and all the crew. This was an adventure we’ll never forget. We were very happy with our cabin, which was very comfortable. The food was delicious, including the gelato! The evening entertainment was always excellent, and the lectures were very interesting and informative. I enjoyed the games, Name That Tune and Trivia. Playing those is a good way to meet new friends. We are glad not to have children or a casino, and people smoking never were close enough to bother us. The pools are beautiful, and the entire ship is elegant and lovely. The shore excursions were interesting and informative. We do wish we had seen more Amazon wildlife, as we were not able to go on those excursions. We would have enjoyed excursions suited to the physically challenged,perhaps to the zoo where we could have seen animals. Read Less
Sail Date November 2018
Caribbean in the fall, warm climate, quite getaway. Excellent service, food, excursions, could say anything but a great time. Pool service was great. Entertaining movies outside, live music every night. Special drinks being ... Read More
Caribbean in the fall, warm climate, quite getaway. Excellent service, food, excursions, could say anything but a great time. Pool service was great. Entertaining movies outside, live music every night. Special drinks being served from time to time we’re awe. Special dinners on the back pool deck we’re great. Food was awesome. Especially the Caribbean Bar B Que. Treated like Kings and Queens during Arrivals and embarkation and disembarking from the ship. All crew, waiters, service attendants were outstanding always there to take care of your needs. Spa facilities were clean. Service was outstanding. Exercise facilities were great. Afternoon tea was great. Never experience such. On a cruise before. The ship side excursions were wonderful. On time, were great fun and worth the time to lear the culture and have fun as educational. Educational lectures and films were great. Overall would recommend this cruise to any adult. It was AWESOME!!!!!!!!! Read Less
Sail Date November 2018
West Indies Cruise Back in November my wife and I embarked on a West Indies cruise with Viking. The outward journey wasn’t good, flying from Heathrow to Miami with British Airways was good, however delays at Miami Airport of five and ... Read More
West Indies Cruise Back in November my wife and I embarked on a West Indies cruise with Viking. The outward journey wasn’t good, flying from Heathrow to Miami with British Airways was good, however delays at Miami Airport of five and a half hours rather ruined the start of this much looked forward to holiday. It wasn’t just the delay, it was the reason for the delay that irritated most. The aircraft was changed at the last minute by American Airlines and, after boarding, the substitute plane was found to have too much fuel on board for the connecting flight to Puerto Rico. After an initial delay the Captain announced that fuel was to be unloaded to reduce weight. That seemed ok until after another lengthy delay and one passenger collapsing apparently due to the hot and oppressive atmosphere on board, we were told that the vehicle removing the fuel was full and insufficient had been removed. We were then told that cargo was to be removed too and just after this the Captain announced that this was being done, not for safety reasons, but for economics. So, we were left delayed so that American Airlines could make more money. We were then asked to disembark as the pilots had now run out of flying hours and a new pilot and co-pilot would have to be found. Eventually we re-boarded and took off five and a half hours late. We arrived at the ship in San Juan at approximately 04.00 hours. Not a good start as it pretty much ruined the following day. On our return after the holiday we complained to American Airlines and were offered an apology and $100 travel voucher each, to which I replied that we probably would not use their airline again. On a completely different note the ship, the Viking Sea, was lovely, brilliant staff and a very comfortable, well equipped cabin. It would be difficult to complain about anything to do with the ship or its crew, every need was catered for. The facilities were very good, no where was ever too crowded, no waiting for seats or tables and pretty much everything one could want was provided. Our ship housed some 940 passengers, not many when one looks across the dock to huge ship with up to 4,000 passengers on board, the smaller size brought benefits such as crew members recognising individual passengers and, in some cases, addressing them by name. A nice touch! Whilst not the most economic cruise line, Viking do provide an excellent service level and we would certainly travel with them again. The standard of cleanliness is amazing and nothing is too much trouble for crew/staff members, they were all a credit to Viking. The crew most certainly helped to make this a memorable holiday. Having said that, I’m not sure we would return to the West Indies as they didn’t really live up to the mental image we had of those islands. They were beautiful in places, but the white sand, palm tree beaches were not as abundant as we had thought. There was still considerable storm damage from the 2017 hurricanes and one felt, in some cases, that they needed help rather than sightseers, although visitors do help boost the economy. Generally, a holiday to be recommended and one that went very quickly, a few more days would have been nice!! The return journey went without incident. Read Less
Sail Date November 2018
This was our second time on the Viking Sea. First trip was to the Caribbean, this one the New England Explorer. Great service as always. Beautiful ship and cabin. Food was excellent. We were a bit unhappy with the 3 days at sea. ... Read More
This was our second time on the Viking Sea. First trip was to the Caribbean, this one the New England Explorer. Great service as always. Beautiful ship and cabin. Food was excellent. We were a bit unhappy with the 3 days at sea. There were other cities we could have visited. One of the excursions (that we paid extra for) was a disappointment. Viking needs to be sure to get "rating" sheets to every customer for every excursion. We only got one to fill out for one excursion for the entire cruise so were unable to give valuable information to Viking so they might make some improvements for the next group of travelers. Entertainment was fun and we enjoyed it. I had a spa treatment - facial. While it was enjoyable, it was very expensive and I have had better for less money. I probably wouldn't book another spa treatment while onboard. We have booked two more cruises, one river, one ocean because of the overall experience we have had with Viking has been positive even though there were a few things we would have changed. Read Less
Sail Date September 2018
We chose this cruise for its ports of call, length of cruise and recommendations of friends. We loved the entire experience - our cabin was quite comfortable, the crew was professional and always had a smile and the food was excellent ... Read More
We chose this cruise for its ports of call, length of cruise and recommendations of friends. We loved the entire experience - our cabin was quite comfortable, the crew was professional and always had a smile and the food was excellent with many wonderful choices. This was our first cruise together and we loved the experience and will definitely book another Viking ocean cruise. The only complaint we had is that there were too many ports for the length of the cruise. We definitely would have liked more time in Copenhagen and maybe cut out the Alborg, Denmark stop. The guides make such a difference in the success of the shore excursions and we had fantastic guides in all ports but one. The crew was also a highlight of the trip - they came from 32 different countries and they had such an excellent attitude and always asking if we needed anything. Overall, this was a truly memorable experience for my husband and me and we look forward to our next Viking ocean cruise in Asia a year from November. Read Less
Sail Date August 2018
We have really enjoyed two river cruises and wanted to try an ocean cruise. We had not visited Northern Europe so thought the Viking Homelands cruise would be perfect. It gave us a chance to experience lots of different countries and ... Read More
We have really enjoyed two river cruises and wanted to try an ocean cruise. We had not visited Northern Europe so thought the Viking Homelands cruise would be perfect. It gave us a chance to experience lots of different countries and cities. We also wanted to be able to spend some time in St. Petersburg. Our cabin was very comfortable. We enjoyed the food options - especially being able to have meals in various locations. The public areas were numerous and extremely comfortable. The entertainment in the evenings was varied and very professional. We also enjoyed the various lectures by the historians on board that gave us historical perspectives of each of our destinations as we were approaching those destinations. The service on board the ship was outstanding, including the staff when we were boarding and disembarking; the meals; the loungesand the housekeeping personnel. We also felt that each of our guides on each of our excursions in the various ports were professional and interesting and entertaining. Read Less
Sail Date August 2018
We started with a two day pre cruise extension in London offered by Viking. The hotel was centrally located in Westminster, close to the Abby, Buckingham Palace and the London Eye. The hotel was nice, the included breakfast was okay. We ... Read More
We started with a two day pre cruise extension in London offered by Viking. The hotel was centrally located in Westminster, close to the Abby, Buckingham Palace and the London Eye. The hotel was nice, the included breakfast was okay. We were picked up by bus and taken to the ship in Greenwich. This included a tour on the way to the ship with a guide. Embarkment was a breeze even though we had to tender. It did take longer than usual for our luggage to arrive and when it did we got it one bag at a time over several hours. This was our second cruise on the Viking Sea and just as on our other cruise the food was excellent at all the restaurants. We really enjoy the Chief's Table with the wine paring and unusual food. I have tried food there I never would have thought to put together and it has all been good. We also enjoy Mamsems for breakfast. It is always quiet there and the view is the best. The only draw back to breakfast there is the menu is very limited. The service at all the restaurants is great. The servers really try to get to know you and your food and drink preferences. We picked this cruise because of the ports of call. This is not the usual Europe cruise with lots of cities, churches and museums. This cruise is closer to an Alaskan cruise with beautiful scenery and lots of activity. On most of our shore excursions we either hiked or kayaked. Viking did offer all levels of shore excursions from easy to demanding. We usually chose the demanding and some were really demanding, others not so much. We ended our cruise with a post extension trip to Oslo by way of the Bergen Rail also offered through Viking. The rail trip was nice (however the Alaskan rail is much nicer and more scenic). The hotel we stayed at in Oslo was right next to the rail station and again centrally located. This hotel was not attractive and the beds were very uncomfortable. The included breakfast however was really good. The viking host that accompanied us on the train was very helpful and knowledgable. The Viking host at the hotel was not. Overall we had an excellent trip and can't wait to do go on another Viking Cruise. Read Less
Sail Date July 2018
Wanted a special cruise for our 50 anniversary. Received a super upgrade for giving up an earlier cruise that got overbooked. Wonderful staff, great stops and tours. Meals were great. Had used Viking on a riverboat cruise and decided to ... Read More
Wanted a special cruise for our 50 anniversary. Received a super upgrade for giving up an earlier cruise that got overbooked. Wonderful staff, great stops and tours. Meals were great. Had used Viking on a riverboat cruise and decided to do an ocean cruise based on that experience. Cabin was well attended with snacks, beverages, daily cleaning and a wonderful terrace. Dining did not require formal wear, service was very polite and helpful. Dining staff recognized us on return meals and were very attentive. Meals were well done and delicious. Used the cafeteria style for several meals and were never disappointed by the selection or quality. Especially became a fan of the ice cream cones and bowls, The entertainment was great. Wonderful musicians, vocalists , just wanted more. Quizzes and games in the upper loungewear also entertaining. Excursions were well planned and very enjoyable with great guides. Overall a wonderful experience . We will certainly use them for large boat experiences in the future. Read Less
Sail Date June 2018
My husband and I had been planning to take a cruise to Norway for quite some time and we finally decided that a Viking Cruise Line cruise would be the best option for us. Our experience with Viking was excellent. We met our ship in ... Read More
My husband and I had been planning to take a cruise to Norway for quite some time and we finally decided that a Viking Cruise Line cruise would be the best option for us. Our experience with Viking was excellent. We met our ship in London where (because of it's smaller size) it was docked along the Thames River at Greenwich. Embarkation went smoothly and our stateroom was available to us as soon as we arrived on board. We spent the night on the ship and then took an included walking tour of Greenwich the morning of departure day. In all ports, Viking provides one included tour all were excellent with tour guides who were very personable and informed. The Viking Sea is simply gorgeous. The decor is a relaxing palette of cream, beige and warm wood tones. We spent evenings with a glass wine as we relaxed in the living room area following a day of touring. There are several comfortable locations to sit and read undisturbed, though I would have to say that the ship never seemed crowded. Wine and beer are included during meals, however, drinks ordered at other times were not overly expensive. The house Chardonnay and Pinot Grigio were in the $6.00 to $6.50 range and they were very good. We did not order mixed drinks, so I am unable to attest to their cost and quality. The meals were very good. The World Cafe buffet provided and excellent variety of well prepared foods and the wait staff were always friendly and efficient as they cleared tables quickly and readily refilled a wine glass. Three sit down restaurants, The Restaurant (the main sit down restaurant) and the two specialty reservation only restaurants, Manfredi's (focus on Italian), and The Chef's Table (with menu theme that changed daily) were all excellent. However, we found that there was often a 30 min to 1 hour wait for a table at The Restaurant during the peak hours 6:30 - 7:30 pm. Daily breakfast was served in both the World Cafe and The Restaurant. Both were very good. All cabins are outside veranda cabins. Our Deluxe Veranda was standard cruise ship size and quite comfortable and very well maintained. The bathroom was outstanding! It was roomy with plenty of counter space, a large glass enclosed shower, and heated floors! No complaints here. The staff throughout the ship was outstanding. They were friendly, efficient, and knowledgeable. They all seemed to really enjoy working on a Viking ship. Our goal was to relax, read and engage in quiet conversation during our time on the ship, so we did not partake of the entertainment options. The Big Question: Would we take another Viking Cruise Line cruise? Absolutely! Read Less
Sail Date June 2018
This cruise had a lot of ports that were on our bucket list. We enjoyed the three over night port stops. Our room was nice and kept very tidy by our room steward Anton and his team. It could use some more storage for clothes such as ... Read More
This cruise had a lot of ports that were on our bucket list. We enjoyed the three over night port stops. Our room was nice and kept very tidy by our room steward Anton and his team. It could use some more storage for clothes such as shelves or a few more drawers. (That’s my only complaint). The ship is beautiful. The spa with the thermal suite and snow grotto is so cool. We went as often as we could. Nice gym that we used only a few times unfortunately. The 2nd deck is great for walking laps. The food was excellent as well as the service. We ate at the Chef’s table twice and Manfredo’s twice. Both very good. I really enjoyed the outside seating at breakfast and for lunch. The pool grill was very good for burgers and sandwiches. The included beer and wine with meals was an added bonus and plentiful. The included excursions are ok. I prefer private tours with smaller group. Some where better than others. We hired private guide in ast Petersburg. TJ Travel was excellent. We also had a private guide in Berlin who was also very good. We loved our cruise so much we booked a river cruise while on board. Viking has excellent customer service. Read Less
Sail Date May 2018
This was my second return visit to Sweden 40 years after having been an exchange student there. I spent a week prior to the cruise visiting friends there. The cruise was a relaxing way to explore parts of the Baltic I had not seen before ... Read More
This was my second return visit to Sweden 40 years after having been an exchange student there. I spent a week prior to the cruise visiting friends there. The cruise was a relaxing way to explore parts of the Baltic I had not seen before such as Finland, Poland, Estonia, Russia, and Berlin. No packing and unpacking along the way. Weather was beautiful for the entire trip. Service throughout the cruise was excellent. The food was excellent with the exception of the coffee. The coffee machines were adequate but not up to the standards of the rest of the offerings. I loved the decor of the ship. It was very simple and elegant. There were a number of quiet lounges and hideaways when you just wanted to read or quietly take in the beauty outside. My wife and I enjoyed the focus on shore excursions as opposed to lavish entertainment and casinos. There was plenty to chose from. We liked the smaller size of the ship. Viking is a good fit for us! Read Less
Sail Date May 2018
Itinerary - Opportunity to visit 7 Countries surrounding the Baltic Sea; most of which we had never visited before plus some icing in the cake - an extension in Iceland! We had such a wonderfu time on Viking River Cruises the previous 2 ... Read More
Itinerary - Opportunity to visit 7 Countries surrounding the Baltic Sea; most of which we had never visited before plus some icing in the cake - an extension in Iceland! We had such a wonderfu time on Viking River Cruises the previous 2 years, we decided to try out the larger sea-going vessels. The larger but not too-large size of the ships were attractive - They offered the opportunity to sail Baltic Sea and visit these countries without sacrificing most of the small-boat charm, service and friendliness that we were so delighted with on Viking River Cruises - plus more opportunity for varied dining and entertainment options offered by a larger boat. In particular the dining room options were unexpected bonus that we weren't expecting but thoroughly enjoyed. Another thing we really like about Viking is the ability to book extensions onto the cruise and get the same level of Viking Service on our land extensions - this time we took advantage of the extesnion offered in Iceland - what a great experience that was! We enjoyed this trip so much and with Norway being one of our favorite's on this trip, we booked another cruise while on board for June 2019 - "Into the Midnight Sun" with an extension Oslo sailing in June 2019. Read Less
Sail Date May 2018
My last name is Scandanavian and I have always wanted to travel the Baltic. That is Viking's home territory and I figured, correctly, that it would be a great trip. We upgraded to a Junior Suite and found it to be a very roomy ... Read More
My last name is Scandanavian and I have always wanted to travel the Baltic. That is Viking's home territory and I figured, correctly, that it would be a great trip. We upgraded to a Junior Suite and found it to be a very roomy suite with a great view. The no-extra-charge room service we used at breakfast quickly became a habit. Meals were delicious we particularly like Manfredi's Italian menu. The self serve restaurant offered varying choices always of high quality. My wife loved the availability of gelato. The spa was great for her with back problems and the massages helped. It was a treat to find a band and majorettes performing for us dockside in Gdansk. The ship is small enough to be friendly and large enough for plenty of variety. I tried the larger ships once and thought I would never go on another cruise. We had a great choice of excursions and enjoyed all, particularly the bus/train ride up to the Hardangervidda in Norway, the scenery was fantastic. We also got to see the Vasa in Stockholm a long time dream of mine. We met a number of interesting people including a retired reporter who had met Ho Chi Minh and General MacArthur. Read Less
Sail Date May 2018
Viking Sea Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.6
Entertainment 3.5 4.2
Public Rooms 5.0 4.9
Fitness Recreation 4.5 4.4
Family 1.0 4.4
Shore Excursion 4.0 4.2
Enrichment 4.0 4.4
Service 5.0 4.8
Value For Money 5.0 4.4

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