2 Viking Ocean Viking Sea Cruise Reviews for Repositioning Cruises to Transatlantic

We chose this cruise partly for the Viking Route and partly to try out the Viking Ocean ship as we were also looking at another Viking cruise. On the whole we greatly enjoyed our experience. Customer service pre-cruise was not very good, ... Read More
We chose this cruise partly for the Viking Route and partly to try out the Viking Ocean ship as we were also looking at another Viking cruise. On the whole we greatly enjoyed our experience. Customer service pre-cruise was not very good, in particular because we were never informed that the ship would not be docked where the cruise material said it would be! Fortunately we learned via Cruise Critic where it was, and saw it ourselves from the Maritime Museum. Embarkation after that was fine, as was disembarkation. Shore excursions were a mixed bag. Several places relevant to the Viking theme were not shown on the port maps, nor mentioned in the port briefings. Fortunately we had done our own research! Excursions in large groups on buses were not as enjoyable. Stops where you could spend some time exploring on your own - such as L'Anse aux Meadows, or Qaqortog in Greenland, were the best! And we appreciated our day in Quebec. Dining was mostly enjoyable. The World Cafe was packed at certain times, and service was stressed to get beverages to diners. We tried the restaurant and found it also could be very slow service. Book as many dinners as you can in the specialty restaurants - you can always cancel if need be. If you'd like to meet some of your fellow passengers, ask to join a table rather than dining by yourselves. Music throughout the day from the pianist, guitar player, and music groups was a lovely accompaniment to the cruise! The weather made walking or jogging around the deck ifffy at times, but the fitness center had plenty of equipment and I never saw it full. We booked another cruise while onboard! Now that we know the ship we expect to rate the next cruise "excellent!" Read Less
Sail Date September 2017
We went on this repositioning cruise because of the unusual itinerary. Norway, Shetland Islands, Iceland, Greenland, Faroe Islands, Newfoundland, Quebec and Montreal. It involved following how Vikings made their way to North America. The ... Read More
We went on this repositioning cruise because of the unusual itinerary. Norway, Shetland Islands, Iceland, Greenland, Faroe Islands, Newfoundland, Quebec and Montreal. It involved following how Vikings made their way to North America. The Viking Star was not quite ready for the heavy seas it encountered that cause quite a bit of broken dishes, glass and even one elevator. The crew we talked to said they had never seen this type of situation. They did not know how to secure things. We had a glass carafe broken in our room, which the crew took care of quickly.They were handling broken glass in many of the rooms. Maybe they needed plastic instead? Stateroom counters are not made for heavy seas and everything just flew all over the place. I am sure the designer never went out on a ship in a storm. We were in the buffet restaurant when the crashing of dishes and glasses started. The cook/server behind the counter looked bewildered when the dishes started crashing. One sliding door kept slamming open and shut to the kitchen and no one bothered to secure it. An announcement from the captain to secure all loose items in your room would have kept breakage to a minimum. Our dresser lamp and telephone flew on the floor. Everything was tossed like a salad. Nothing appeared to be secured, like other ships. We heard our balcony chairs outside sliding back and forth during the storm. One stateroom had a chair crash through their window, according to our shipmates. Making our way back to our room was not that easy without rails on many of the hallways and byways. Our trip to the Faroe Islands was cancelled because of the swells would not allow tendering. The crew were extremely friendly and helpful. In previous reviews, I have read how wonderful they are and it's true. I am not a gourmet or anything near that, but I agree with the reviews that the food is not as good as it should be. Boring and bland. Even in the specialty dining, it was boring. Breakfast was the same every day and it took forever to get an omelet. The coffee was weird. We could drink 4 cups and it was like there was no caffeine. It tasted off and cheap. The worst veggie burger in the world is available at the grill. The same grill's hot dogs with sauerkraut were my favorite meal on the ship. Very little fresh local fare was to be found on the menu. The unlimited room minibar was hardly ever refilled. We left notes which went unanswered. We would sometimes get a bag of chips or a candy bar. Chips are from housekeeping. Candy from mini bar people. We are not drunks, we just wanted vodka and not scotch. By the way, Grey Goose is not in the Silver Package or mini bar. ;( Our room was large. The window and door to the balcony are blocked by all the furniture. I would rather have one large slider than the blocked window and the door. No good view when laying in bed. The rails were being varnished everyday and not always labeled as "wet". I learned not to touch the rails. The included tours were usually good and very informative. Many were "booked" and we ended up seeing very little in Reykjavík, Iceland, other than doing a bus drive around the city and go to a water tower. I would not stay in Montreal for a post tour. I would jump off at Quebec City, which is much more interesting. The Quebec City port was too far from anything and was a giant construction and commercial zone. All transfers went well except there was no one at the Montreal Westin Hotel to explain what was happening with the baggage when we arrived too early. We did the Oslo pre-tour which was very good but I really did not need to see the ski jump. Read Less
Sail Date September 2016
Viking Sea Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.6
Entertainment 3.5 4.2
Public Rooms 5.0 4.9
Fitness Recreation 4.5 4.4
Family 1.0 4.4
Shore Excursion 4.0 4.2
Enrichment 4.0 4.4
Service 5.0 4.8
Value For Money 5.0 4.4

Find a Viking Sea Cruise

Easily compare prices from multiple sites with one click