3 Viking Ocean Viking Sea Cruise Reviews for Group and Theme Cruises to Transatlantic

Numb, as in unbelievable, Numb as in over whelming, Numb as in booked another cruise with Viking for next year. We had seen the TV documentary "Mighty Ships" showcasing the "Viking Sky" and a week later were booked ... Read More
Numb, as in unbelievable, Numb as in over whelming, Numb as in booked another cruise with Viking for next year. We had seen the TV documentary "Mighty Ships" showcasing the "Viking Sky" and a week later were booked for our cruise on the "Sea", I had Viking do all our bookings for our transportation to Oslo, as well as our Oslo and Bergen extensions. We were not disappointed, as everything went well, with ground transportation, the 2 hotels we stayed in, as well as the train trip between Oslo and Bergen. I beloved they saved us about $4,000 Cdn, (for 2 people) as I booked the airfare using a dummy account, and was well satisfied with the outcome, and that didn't include booking hotels or train trip. Upon our arrival at the cruise terminal, we were informed we would leave Bergen a day early (disappointed) and miss the Shetland and Faroe Islands (disappointed), but would have two extra ports in Iceland (Wow), due to stormy seas as the remainder of Hurricane Dorian hit the area. A few other changes were made due to rough seas, but Viking and the Captain made the changes ahead of time, allowing replacements and relocations so our cruise wasn't days at seas. This allowed us to cross the Arctic Circle, and spend extra time in Iceland, a place we might have never returned to, as well attended to the safety of the ship and passengers / crew aboard. I have mobility issues and use a walker. The tours we took, were OK for our limits, as we were allowed to wander at our own speed and were given a time and place to meet, which we adhered to. Getting on and off the ship was a breeze, except at Quebec City. I knew, as Viking stipulates in their "FAQ" area, you are responsible for getting yourself off and on without crew assistance, but at Quebec City no wanted to take my walker on or off, and it was a long stand waiting while the walker sat on the pier. The boarding ramp also in Quebec City was not handicap friendly due to the small steps (my ability of using steps, not the port or ship or anyone else's ability). All other ports, crew couldn't have been nicer or more obliging getting the walker on and off, and assisting on ramps and tenders. The ship was beautiful, simple lines but very elegant. We had so much space and a good choice of areas to sit, depending the mood and what we wanted to see or the hear the music provided by the onboard musicians. The "Living Room" was divided into smaller sitting rooms (about 8 to 10 seats), each with art work, a multitude of reading material, ornaments on tables and shelves and thro-blankets and cushions giving a very warm and at home feeling. The food overall, was very good, sometimes things weren't great or what we expected but that's standard wherever you go or even at home. The "Restaurant" had wonderful choices, with standard fare on the left side of the menu and seasonal / regional choices on the right side. We mostly ate from the right side, and enjoyed what we ordered. Service was professional, and the odd time things did get dis-jointed, but we always got what we wanted, and if something was forgotten, it was there in seconds. We never left hungry. "World Cafe" had a nice choice of foods, and they would prepare to order. We only had lunch there, as we preferred the "Restaurant" where portions are controlled, as we always filled our plates way to much, and hate to waste food. "Manfretti's" was wonderful, especially the rib-eye steak, but learned we can order or split portions if we choose. We were very pleased we could have 4 dinners there. We had one dinner at the "Chef's Table", which was Asian and wonderful, but we choose not to return for the Mexican themed dinner. At both specialty restaurants, the servers explained the menu to us in great detail, as well as the wines we ordered. We paid for the "Silver Spirits" package which included upgraded wines at meals, and any alcohol or soft drinks on board. The jury is still out, whether we would get it again. I kept of tally of what we ordered, and we broke even. The upgraded wines aren't a big deal for us, and we are not big drinkers, but ordered a few specialty drinks we wouldn't of had if we were paying for each drink. However, it was nice knowing you wouldn't get a large bill at the end. The crew were "amazing" and everyone on board made our holiday special, from their hellos in the hallways or greeting us by name in the food and bar service areas. They remembered our likes or dislikes or could predict whether we were having 2 black coffees or 2 Absolute and tonic. High Points: 1) no children 2) no up-selling 3) included internet (worked well most of the time) 4) no photography or photographers in your face 5) treated like responsible adults (not to many party people on board) 6) no pushing future cruises, it was made known you could book on ship (which we did because we wanted to, not because of pressure) There is much more to tell, bu the highlight was, Viking did us well, and we look forward to our next cruise in June 2020. Read Less
Sail Date September 2019
In the Wake of the Vikings - Ocean Cruise (Sep 2018) Sep 01 - SAN DIEGO - FRANKFURT * Flew on Lufthansa First Class (excellent service) * Arrived in Frankfurt and was met at the plane with a wheel chair for Glenn and full ... Read More
In the Wake of the Vikings - Ocean Cruise (Sep 2018) Sep 01 - SAN DIEGO - FRANKFURT * Flew on Lufthansa First Class (excellent service) * Arrived in Frankfurt and was met at the plane with a wheel chair for Glenn and full assistance transporting us to our departure gate. (Excellent service) Had a couple of hours layover in Frankfurt. Ate lunch at airport. Sep 02 - FRANKFURT - OSLO * Flew to Oslo, Norway (short flight) * Our arrival was late afternoon. * Transfer from Airport to Hotel - provided by Viking - Private Mercedes Benz Limo. * Joe Christian was our driver. (Exceptional service) * Hotel was excellent. * Due to our arrival in the early evening our visit to Oslo was limited. Sep 03 - OSLO - BERGEN * Breakfast at hotel (Food was delicious, procedure for seating in dining room was chaotic) * Transfer from Hotel to Train Station via included Bus tour of Oslo - (Tour Guide was very good) * Train to Bergen - There was confusion regarding the seating on the train. * (The arrangement for lunch on board was unexpected, but the boxed food was hot and good) * Transfer from Train Station to Hotel did not go well. (Guide was late, unapologetic and very unprepared. * Bus driver and passengers were kept waiting with no explanation from the Guide). * Hotel was excellent. We had dinner in the bar as the dining room was full. Sep 04 - BERGEN * Breakfast at hotel (excellent) * Transfer to from Hotel to Ship via included Bus Tour of Bergen did not go well. * Tour Guide was not organized, very difficult to understand. * We literally drove in circles and passed the same locations two and three times. As a result we were not able to spend sufficient time at the Gamle Bergen Open Air Museum * Tour Guide did not clearly point out the difficulty of negotiating the open air museum to our physically challenged passengers. * This included tour has the potential to be so much better. Sep 05 - BERGEN * Breakfast on Ship * We chose to walk on our own from Ship to Funicular in the morning * Strolled through town back to ship seeing some sites along the way * Set sail in the evening for Lerwick, Shetland Islands (UK) Sep 06 - LERWICK - SHETLAND ISLANDS * We chose to skip the tours and took a shuttle bus from the dock to Downtown Lerwick. * We strolled the streets and enjoyed our visit. Sep 07 - TORSHAVN - FAROE ISLANDS ALTERNATE PORT - KOLLAFJORDUR * Our cruise hit a major snag here. After the Captain docked, he was informed by the port authority that we could not dock there. Apparently the dock was double booked and our ship eventually (after 2 hours of discussions) had to relocate to another port on the island. * After relocating we were finally able to disembark and take a two hour bus tour of the area. OK but nothing to write home about. Captain to be commended for his handling of the situation. * Sad thing was the town of Torshavn lost out on our visit entirely. And some of the tours had to be cancelled. * The alternate port was nothing more than a dock and no village. * Very disappointed that none of us were able to visit Torshavn due to the dispute with the port. Sep 08 - AT SEA Sep 09 - REYKJAVIK, ICELAND * We docked without incident at this port. * Glenn took a bus tour of the city. * Pat went to the Blue Lagoon. Very well done with one exception - we were told to bring a towel with us to the lagoon. However when we arrived at the lagoon we were informed that towels were provided as part of our tour package. * This was the only port of call where some of us encountered rain. Sep 10 - AT SEA Sep 11 - NANORTALIK, GREENLAND (aborted) ALTERNATIVELY - AT SEA * Due to bad weather conditions in the area it was decided to skip this port and continue to Qaqortoq, Greenland. * As a result we had an extra day at sea. * Because we had the time the captain took us through a couple of magnificent fiords on the way. Sep 12 - QAQORTOQ - GREENLAND * We woke up this morning in this charming village community. * We tendered in. * We opted out of any tours and wandered around the village on our own. * Viking did an excellent job of greeting us on shore. * The weather was picture perfect. Sep 13 - AT SEA Sep 14 - L’ANSE AUX MEADOWS, NEWFOUNDLAND (aborted) ALTERNATE PORT - SAINT ANTHONY, NEWFOUNDLAND * Due to dangerous weather conditions in the area we continued to an alternate port, St. Anthony, which proved to be a delightful and very friendly community. * Glenn stayed on board the ship. * I took a tender into town and did a lot of walking, exploring and hiking. * Another picture perfect day for weather. * This port should be on the itinerary Sep 15 - AT SEA Sep 16 - SAGUENAY, QUEBEC, CANADA * The scenery as we left the Seaway and went up the river to Saguenay was beautiful. * We arrived in the morning to great fanfare. Several of the town folk came to the dock to greet us with dancing and music. * Upon arrival we were taken in busses to a very large auditorium for a major theatrical production. Excellent. * The port provided wheel chair and electric cart service for the physically challenged from and to the ship. * The transfer from ship to theater and back to dock was a bit chaotic, but short. * Back on board we freshened up, had lunch and then did some walking along the harbor. * Our ship had the best docking location. * There were three other ships in port at the same time and they all had to tender in. * Crew and Staff were on shore to welcome us back to ship with music and champagne! * Another picture perfect day for weather. Sep 17 - QUEBEC CITY, QUEBEC, CANADA * Pat toured the town on his own including a trip on the funicular and coffee and sandwich at Starbucks. * Glenn took a guided bus tour of the city. Excellent Tour and Tour Guide. * We did not get the ideal docking position but there was a shuttle that transferred us between ship and the city. * We felt that an overnight with an extra day in Quebec City would have been preferred. * Another picture perfect day for weather. Sep 18 - MONTREAL * Arrived in Montreal. Disembarkation went very well. Viking Staff there to help and give directions inside the Terminal. * Short Transfer to Hotel via a large van. * Settled into the Westin hotel and began our explorations on our own. * No included tours here. * We had lunch and dinner at the hotel. * The Hotel and Dining Room was excellent. Sep 19 - MONTREAL - Extended stay * Enjoyed our included breakfast at the Hotel. * We set out on our own and toured the city including a visit to the Bank of Montreal and Notre Dame Basilica. * As suggested by the Hotel concierge we had an excellent lunch at the Portus 360 revolving restaurant with commanding views of the city. * We then continued exploring the city on foot, including a visit to St. Patrick’s Basilica and the Olympic Monument. * We attended the night show AURA at Notre Dame Basilica followed by a delicious dinner back at the hotel. This should be highly recommended to all clients in advance so as to get a seat. Very popular. Reservations should be made well in advance. We purchased our tickets on line from home before the trip. Sep 20 - MONTREAL - PHILADELPHIA - SAN DIEGO * Enjoyed our included breakfast at the Hotel. * After breakfast Pat took one last walk through Montreal Old Town * We had a private included transfer from Hotel to Airport in the afternoon * Flight was late leaving Montreal - no one at the airport kept us informed * Arrived in Philadelphia and was met at the plane with a wheel chair for Glenn and full assistance transporting us to our departure gate. (Excellent service) * Arrived in San Diego late at night and took cab home. The ship - Viking Sea * It is important to note that there was a serious problem on board this ship. Based on our own personal experience and conversations with some of the passengers - there is a noise problem that needs to be addressed. * Our cabin, 4084, was so noisy we could not sleep at night. * We invited engineering into 4084 so they could hear the noise as well and they did. Not at all clear what the cause was but it was intermittent and even occurred when the ship was not moving. It was a very loud booming sound and vibrated one wall in the cabin. * After two nights in that cabin - Viking relocated us to cabin 5026 which was identical to 4084 except without any noise. * The staff was excellent. The public areas were comfortable. * Attention to detail could be better. Example: the tile floor in the World Cafe is chipped and cracked in places and the grouting appears dirty. Food Service & Entertainment * Food on board the ship in the main dining room and the World Cafe was creative and delicious. The food was not often hot and only mildly warm. Warm plates were offered as an alternative to the cold plates under the counters at the buffet. This needs attention and better notice. * For one of the meals in the main Dining Room Glenn had to ask the waiter for a replacement of the main course as the one delivered was barely warm. * Meals were creative, excellent presentation and flavorful. * Eric, the maitre’d, was outstanding. He was attentive and helpful. Prior to the cruise we were not able to get an earlier seating in the Chefs Table and Manfredi’s restaurants. Eric took care of that and we were able to dine earlier. * The Pool Grill provided nice simple options for meals. * The waffles in Mamsen’s were outstanding. * Both Alternative Dining Rooms were excellent. Service excellent and food excellent. * Wintergarden Afternoon Tea very well done. * The Afternoon Brunch in the Wintergarden was outstanding. They did run out of some of the items too soon. * Table 131 in the main Restaurant is a very bad table to sit at. There are glaring fluorescent lights from the kitchen area visible in parts of the dining area. Recommend a modification so the light is not visible to guests. * Entertainment on board was good. Drew, the Cruise Director, was amazing. His ability to sing, play musical instruments and his knowledge of the ports we visited - incredible. Read Less
Sail Date September 2018
My wife and I, both in our 70's made the cruise. Our pre-cruise visit to Bergen was great. We had Viking plan the air, which was a mistake. They routed us through Heathrow, which I avoid based on experience several years ago. It has ... Read More
My wife and I, both in our 70's made the cruise. Our pre-cruise visit to Bergen was great. We had Viking plan the air, which was a mistake. They routed us through Heathrow, which I avoid based on experience several years ago. It has gotten worse. It took over an hour standing in line with our carry-on luggage to get on a bus to take us from Terminal 3 to Terminal 5. We had reserved the Hotel Oleana in Bergen. It was conveniently located, nice staff, but the furnishings were spartan. Good weather and we ate well in the 3 days there before we boarded the ship. I thought embarkation went smoothly but my wife disagrees. We both were very happy with our stateroom, especially the heated bathroom floor. Wish I had one at home. I screwed up, not having looked at the ships plans/specifications enough beforehand. I thought it would be too cool to use the pool, so didn't pack a bathing suit. But the main pool and it's hot tub were protected and there were two more hot tubs plus the two pools and the sauna in the spa. Dining was great, with several options. I regret that they did not offer more choices of joining others when we went into The Restaurant. We met fewer other cruise travelers than we have on other cruises. We both took advantage of the talks and enjoyed them a lot. One speaker was so good that I regretted I was not going to be on the next leg (to New York) to hear some scheduled for it. All of the crew were helpful and pleasant to deal with. Security process for exiting and reboarding at the port stops was very efficient. I appreciated the steps they went to to help us keep our hands clean and prevent the spread of disease. There were several locations outside of the staterooms where people could relax and read. An ample number of books were available at multiple locations. In many of these one could be close enough to the performing musicians to have the music in the background. All of the musicians were top notch. Portable hearing sets were available to help people hear the excursion guides but they were awkward to use and were unnecessary except on one tour I went on. The size of the ship is large enough to have great facilities but small enough to go places larger ships cannot visit. We were already book for a Spring 2018 cruise on the Viking Sea when we booked this one. We liked it enough to book a cruise on the Viking Orion in December 2018. Read Less
Sail Date September 2017
Viking Sea Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.6
Entertainment 3.5 4.2
Public Rooms 5.0 4.9
Fitness Recreation 4.5 4.4
Family 1.0 4.4
Shore Excursion 4.0 4.2
Enrichment 4.0 4.4
Service 5.0 4.8
Value For Money 5.0 4.4

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