Our first river cruise and it was certainly our LAST with Viking. Our trip started off on the wrong foot with awful flight arrangements by Viking on Air Canada. Our original flight was cancelled and it took over 3 hours and 2 re-bookings to make new flight arrangements (first rebooking did not have enough time catching a connecting flight). Next, Viking staff was not at the airport to transfer ...

We arrived in Budapest at about 9:00pm on a flight from Zurich. We had confirmed with Viking our time and method of arrival. Viking told us where to get a taxi, the approximate cost, and very specifically identified the location of the ship. We reconfirmed all of this by phone before leaving. As you probably guessed, after dismissing the taxi, we discovered the ship was not where it was supposed ...