Written as a first time Viking Cruiser. The beginning of the cruise went accordingly. The ship is clean and staff is always ready to assist. We did encounter high waters which changed the locations of departures and arrivals of excursions some which was totally understandable. However, on May 11, 2023 we were taken into Regensburg and upon our return another Viking ship was docked and the Tor ...
We sincerely appreciate you taking the time to detail your experience, LcjAssoc, as feedback such as this allows us to improve. We would welcome the opportunity to learn more about your trip...
In early June, a Viking ship ran into a lock on the Danube near Regensburg. The lock was closed for a few weeks but finally opened. We set sail from Nurnberg to Budapest on June 28. We spent the first two days of the cruise on an industrial canal near Nurnberg. When it came time to set sail to Regensburg, we were told that the same lock was re-damaged and we could not sail. Whether the damaged ...
Thank you for taking the time to review your recent journey, buddytherealtor, though we are saddened to learn that your first river cruise was not met with more pleasing conditions. We regret...
The Good - Prague pre-trip at Hilton (make sure your room has been recently renovated), Regensburg/Vienna/Budapest attractions, the European winter markets, excellent service on the ships, flow of wine/beer at lunch and dinner. Good food and some regional.
The Bad - Viking has been busing their customers since summer due to low river levels. Corporate offices have known about this, yet continue ...
Thank you, mmitch0448, for taking the time to share your recent Viking experience with the cruising community. We recognize that you are one of the many affected by the itinerary changes...
My friend and I have just returned from the Viking river cruise (Romantic Danube) and sadly to say it was not the holiday that they advertised. The firm had knowledge of the low water levels for a few months but, as we have found out, continue to charge full price for an experience that they could not fulfil.
We were given 12 hours prior to our flight, to decide whether we cancelled with ...
Thank you, PatFMcG, for taking the time to share your recent Viking experience with the cruising community. We recognize that you are one of the many affected by the itinerary changes...
The Danube water level was low the week we went (October, 2018) . Therefore, the "cruise" was not what was promised. It was a "bus" trip. We spent more time on a bus than cruising on the Danube. We boarded 3 different ships. Viking knew of the low river level issues for days before our cruise, yet did not cancel the cruise, nor offer a postponement. That is unpardonable. Just as we are ...
We just got back from the Romantic Danube Cruise that turned into a partial bus tour. We were supposed to sail on the Var, but instead we went on the Tor, Wilhelm and another ship I can't remember. That's right...three different ships, two days of four hour bus trips, and sailed through the Wachau Valley at night. The first two days went fine from Nuremberg to Regensberg. After that, it was ...
Thank you, xamaliadx, for taking the time to share your recent Viking experience with the cruising community. We recognize that you are one of the many affected by the itinerary changes...
The water level in the Danube is low, so we expected we might have have to switch ships midway along. We called Viking a few days before our trip, and Viking claimed there was as yet no determination. Well when we arrived on the boat, they had determined we would change boats, just as they had the previous 2, and just as they have already determined they will on the next 2 trips. I think they ...
We appreciate you taking the time to share your recent Viking experience with the cruising community, cMak. We recognize that you are one of the many affected by the itinerary changes...
Re: Danube - Nuremberg to Budapest Aug 24-31, 2018
I understand that water levels are beyond Viking's control. But the manner is which information is dispensed is, to put it mildly, not customer friendly. Only the information that Viking chooses to dispense, is dispensed, and only when Viking chooses to dispense it. Crew is tight lipped. Requests for information to Viking corporate go ...
We chose this cruise because we had heard so many wonderful things about Viking River Cruises and the beauty of the Danube as it winds through Germany, Austria and Hungary.
Unfortunately, our experience did not match that of our friends who had previously taken this cruise. Overall, we were very disappointed with our experience.
Due to the impassable water levels of the Danube River in ...
Thank you, Alliesand, for taking the time to share your recent Viking experience with the cruising community. We recognize that you are one of the many affected by the itinerary changes...
We planned to sail from Nurenburg to Budapest on 27.07.18
I chose Viking cruises as i believed that they were of superior quality and thought they would be a good experience, little did i know.....
I am appalled at the lack of transparency Viking has given and continues to give its customers in respect of the water levels on the Danube that adversely affects Vikings ability to navigate the ...
Thank you for providing an overview of your experience aboard Viking Tor to the cruising community, Julie.Leitch. While we regret to learn of the disappointments you've outlined, we are...
Sail Date: July 2018
Cabin Type: French Balcony
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