We had never done a river cruise. We did done land/bus tours a few times. It was so much nicer to unpack once and leisurely wake up in the morning rather than rush through breakfast to get on a bus for many hours. The size of the boat was perfect. I do not think I would like to be on a boat with thousands of people.
The entire trip was down to a science fin every aspect. No hiccups that we ...
This was my first river cruise and it was not what we paid for due to the river levels. Obviously, the levels couldn't be helped and they truly did the best at adjusting but I felt everyone should have at least been offered a future discount. The staff did their best to still make it enjoyable. I have been on many ocean cruises and the rooms were similar. The food was fine but I never got used ...
Thank you, Samanthain, for taking the time to share your experience with us. We appreciate your understanding of Europe’s water levels and the patience you've shown while we navigate the...
I chose Viking based on experiences that my friends had previously had. I chose the Rhine cruise because of reccomendation that it was a great choice for 1st time river cruisers. This cruise met all my expectations. From the ease of embarkation to the friendly, helpful staff, everything was well thought out. We had to change ships mid cruise due to water levels in the Rhine. Even this ...
The rating is linked to a specific ship but the 3-star rating includes the performance of pre-cruise customer service, Viking Air, MyVikingJourney.com and etc.
We had high expectation of this trip because Viking in the past always exceeded expectations. Viking's onboard crew continued to excel at the highest level, especially the wait staff in the restaurants. However, I did experience ...
Viking sent us an email that made the Rhine River Getaway sound just too good to not take advantage of! And, it was everything they said it would be...we loved every minute of it!! The staff is amazing...so efficient and enjoyable. The Cruise Director, Morgan, is so informative and has a very fun personality. He seems to be everywhere, at once, attending to every detail and making sure ...
We decided on this cruise because there would be fewer guests & it offered locations we were interested in. From the wait staff to housekeeping & the crew, we received excellent care & attention. Our table waiter even knew our favorite wine in two days. We especially enjoyed our balcony & the ever-changing scenery. It was also quite convenient that the ship offered an on-board laundry service. ...
We went on this cruise with friends. Amsterdam was a wonderful city despite the fact that we only had a few hours there. We went for a little canal cruise on our own and that was great. The Viking Hermod and its crew were wonderful. They always aim to please. All the excursions we took were really nice. We especially liked Heidelberg, Strasburg and Colmar, and the Black Forest! All of our ...
We wanted to try a more intimate cruise that would be relaxing yet cultural. The Rhine River coupled with a pre cruise extension in Lucerne was a totally wonderful experience. The sightseeing in and around Lake Lucerne was in itself almost like a second trip experience, the mountains of Rigi and Stanserhorn were nothing short of breathtaking. Viking always makes sure there is a representative to ...
This is our 3rd trip with Viking River Cruses. They have never left us down with any part of our adventure. From the waiting staff at the airport to welcome us and get us to our transportation to the ship. Or the staff getting us to the airport and making sure we don't have any problems getting through security on our way home. The staff on the Hermod including Hans the Captain and his wife first ...
I wanted to arrive before embarking to see the tulips in bloom and to explore Amsterdam.. Food was fine. Did not care for the included wines. Service was very good. The leisure group excursions were greatly appreciated. In summary, I felt the cruise to be consistent with other Viking cruises we have enjoyed. The trip to the Windmills was terrific. The bar staff was exceptional. Some ...