"Going over was fine, but on the return a second stop was added to our already booked itinerary - Viking did not allow me to change the airline at that point - and the connection time was so short we missed the next flight.transparent booking process and flexibility to make changes or cancel later without penalty" and "Ability to conveniently make changes online through the My Viking Journey guest portal from a computer or mobile device, or over the phone with the Viking Air Plus service" and "Real-time flight monitoring and Viking Air Experts available 24/7 for assistance while you are in transit" - are absolutely false, misleading and borderline criminal...."Read More
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1-10 of 184 Europe Viking Alruna Europe Cruise Reviews
My husband and I learned about Viking during the pandemic as we watched a lot of PBS and Viking seems to be the network's primary advertiser. We liked their message and the aesthetics of the ships, and the cost was reasonable to us. Our previous cruising experience (4 ocean cruises) had been on small, high-end luxury lines (Regent, Crystal, Seaborn) and we were looking for a simpler style of ...
We were interested in trying a river cruise, had heard good things about Viking and the cost was within our budget. Our boat was changed at the last minute so we were on the Alruna, not the Tialfi, but I believe they are identical. The boat is attractive and generally comfortable, aside from the mattress in our cabin which was terribly hard. The staff was friendly and helpful. The food on the ship ...
We chose this cruise to visit the European Christmas Markets. It was delayed twice due to Covid. From the moment you step off the plane Viking consultants take care of everything! There is no guesswork about getting to the ship. You immediately are welcomed aboard and your room is ready shortly after. There is always complimentary cookies, and lite beverages all day. Every tour is given by local ...
We're are cruise veterans, but this was our first river cruise with Viking. We loved the intimate feel of cruising with only a couple hundred guest. It gave us the opportunity to meet several couples who we are now planning to meet for future cruises. We found the included and add-on excursions excellent with very knowledgeable local guides. The difficulty rating and explanation of the type of ...
I chose the cruise advertised as "Christmas on the Rhine." We were scheduled to be on the Viking Tialfi, but was changed to the Viking Alruna without notice to the passengers. The cruise was great. The ship was beautiful, the food was delicious and the staff went above and beyond to make every guest enjoy their cruise. The local guides were friendly and informative in the free excursions ...
Enjoyed the cruise as a whole. We arrived and departed the various destinations in a timely manner. Several comments - Dining: (1) red meat was not this chef's specialty. The steaks and prime rib were cooked way too long and were overdone/dry; (2) lunch offered a variety of choices but only two salads - Caesar and tuna. Would have like a small salad bar or more of a salad variety. FYI - the ...
I’ve always wanted to do a river cruise to experience the small ship intimacy. The personal service is exceptional, the food is 5 star excellence. The extra appetizers and pastries went above and beyond my expectations There is attention to every detail. The guests are pampered and spoiled. The ports are interesting and the tour guides invested and well informed. This is the experience of a ...
My friend and I wanted a new adventure and we decided this cruise would be the thing. We enjoyed everything - the service, the food, the ambiance, the friends we made along the way, the tours and mostly being pampered while seeing new places. It was a wonderful week. We both thought the meals were excellently planned and thoughtful, using local foods and wines which added to the entire tour. ...
The crew was phenomenal by Trying to call us by name at most times they met. The trip was very well planned. Loved the schedules that were left in our room daily. The cabins were just a nice size. Housekeeping did a nice job of cleaning the rooms, especially at a time were not there. The room size was great, for a cruise ship, and easy to get around. Having to be able to have clothes laundered ...
My wife and I chose this 8-day cruise as a way to see if we liked the Viking experience. We knew others who had traveled with Viking and had good experiences. We ended up really enjoying the cruise, between the friendly, knowledgeable, energetic staff, the high quality of the ship and its facilities, and the well-organized excursions (both the included and optional ones). The other passengers ...