We chose this cruise because we had never tried a river cruise before and Viking seemed to be a popular option. They provided an included excursion at each city they stopped in, and we felt it was nice not to pay for every excursion.
Finding the Cruise - Call for Better Pricing
Our experience when we got to Amsterdam was really mixed. We were not provided with the exact location of the boat, ...
We sincerely appreciate you taking the time to detail your experience, dfrost222, as such feedback allows us to better understand how to deliver the five-star voyage for which we strive....
This is an EXTREMELY long report; I don’ seem to be able to anything halfway. Please read it knowing that we are NOT tour people. We don’t like regimentation and we surely do not want to get up at 5am every day of our “vacation”. I have years of experience planning and managing events, and I am quite persnickety. We’ve done many cruise-tours with Grand Circle and Avalon. They have been great, ...
Was looking forward to a great adventure in China. It was a very disappointing trip. So much so, that I don't think I'll trust Viking again. We spent $22k. I don't think the trip was worth half that. Don't waste your money! We are done with Viking!!! I don't trust them now!
The cruise ship, Emerald was run down, old, tired, and certainly not luxury. We upgraded to a suite but didn't get ...
Thank you for taking the time to provide a detailed review of your recent river cruise, Mr. Gush. Allow us to begin by assuring you that feedback like yours is invaluable to us, and will be...
Viking has a great reputation and we expected a great cruise on a luxurious ship. it began with a compulsory stay in a business type hotel in Beijing nowhere near anything important. We wished to stay in another hotel but were told that, if we did not turn up and stay in the selected hotel, we would be considered as no shows. in fact, the pre-cruise experience dealing with the US office was ...
Thank you, cliveewar, for the time you’ve taken to provide your review to the Cruise Critic community. We regret to learn that your recent Viking experience left you feeling dissatisfied,...
This is the worst of Viking experience I can imagine, since we sailed with Viking Ocean before and think that their China Yangtze River cruise should also honor that tradition. On the contrary, this is the worst cruise/tour we have had in the past 25 years.
1. Viking had chartered a low-graded local Chinese river cruise ship (called Century Emerald) and only hang up Viking signage during ...
Thank you, thhuang93, for the time you’ve taken to provide your review to the Cruise Critic community. We are sorry to hear that your experience with Viking Emerald, particularly the interior...
Very disappointed in the Century (Viking) Emerald. The ship is leased from a Chinese firm, but there are six Viking employees onboard. The welcome aboard and first day were good, but things quickly turned sour. During the dinner the second night, it seemed like the wait staff went on strike. An hour after being served the first course, we watched the wait staff clear some tables around us. At ...
While the land portion of Viking's Jewels' of China Tour was phenomenal (Hotels were first-class; tour guide was the BEST we've ever experienced; planned activities were well-organized and carried out to perfection), the experience aboard the Emerald was disappointing. The ship is dated (musty smell, warped carpeting). SEVERAL people of our floor contacted food poisoning, including me and my ...
After booking our trip to china with Viking, we were really looking forward to the 5 day trip down the Yangztee. We travelled during September and found the ship very damp, even down to our bedding. This was not helped by the air conditioning being on with no option to change it to heat. The smell of sewerage in the cabin and round the ship, we found unbearable. Onboard, we could not fault ...
Summary: City of Lights Cruiseon Viking Odin with time before and after in Prague and Paris. Poor Value for Money primarily due to maintenance issue with the ship, and poor customer service. Would recommend travelers considering a river cruise seriously consider Viking competitors such as Avalon or Grand Circle.
Travel Dates: 29-July-15 to 10-Aug-15 with pre-cruise in Praque, 8 day “cruise” ...
I know most people have had excellent experiences with Viking, but unfortunately I cannot claim to be one of them. Our tour started in Prague in the midst of one of the worst heat waves that has hit Europe in the last hundred years. The Hilton was a nice enough hotel and the rooms were good. The Viking representatives were very nice and since we had arrived several hours early they were able to ...