The three of us - my husband, I and our son - took a Danube River cruise on Viking Baldur from Budapest to Passau the week before Christmas. It was cold and raining or pouring most of the days. However, despite the miserable weather, our overall experience with Viking was fairly good and I would give it 4 stars if not an extremely unpleasant event that took place the last night and a return ...
This cruise was terrible. The day we were to travel we received an email from Viking informing us that due to the fact that our cruise was late in the season some of the advertised Christmas Market excursions would not be available. In their email Viking did not provide the customer the choice of changing the date of their cruise of canceling the entire trip. They either knew this or should ...
My friends and I, a group of forty-something guys, decided to give a Viking river cruise a try. We all wanted to visit the Christmas markets in Europe and though this would be a relaxing, carefree way to do so. Boy were we wrong.
I'll start with the positive. The ship was clean, bright, and well-appointed. Space was used efficiently, and our French balcony stateroom was small but comfortable. ...
We never left from Basel or saw it. No communication to passengers on change, which resulted in chaos. Skipped ports with no explanation. Due to a tanker running aground, we were forced again to be bussed to a new ship, missing the scenic area & lovely promised ports. Bus ride was pure misery . That travel ,under difficult conditions took a day.
The communication or lack of was the most ...
This cruise was a shocking disappointment to me. It was marketed as a Christmas market cruise, however, the Christmas markets were not open in all of the ports we visited!
The food was unpleasant, and I struggled to find anything that was palatable. The steak was rubbery, the lettuce was brown.
The German night dinner provided a variety of sausages and pork, most of which was cold, it was ...
This cruise was a bucket list vacation. We have many friends who have raved about the Christmas Markets in Europe. The only problem is our cruise/tour is that it began on Sunday November 26 and the first open Christmas Market was Thursday, November 30th. We missed the markets in Prague, Nuremberg, Bamberg and Wurzberg - that is 50% of what was promoted for our cruise. There were other mishaps ...
1. Bed is old and small, size like a car seat.
2. The food is terrible in the first three days, a lot of leave off. They cook the leftovers for lunch. Lol
3. A few days need to wake up at 4am, because they request to put the luggage out at 5:30am. Crazy!!!
4. Excursion (included), everyday is church and Christmas markets. Sometimes church is small, Christmas markets is small like only 5 ...
My sister and I chose this tour as we had heard so much advertising about Viking’s first class service. There were things they did exceptionally well, but others where they totally dropped the ball. The tours were excellent, we enjoyed most of the tour guides and liked that they were locals that knew and loved the area. The transports were well organized and clearly marked. The food was good and ...
First is the issue of charging double for singles in a cabin.
Second is the issue of too many ships docked in a row. Having a balcony cabin was a waste as frequently there was another balcony on another ship right next to my balcony. The draperies were closed so that the other cabin could not see into my cabin.
Third was the food. I have been on two other Viking cruises and the food was ...
Thank you for providing us with a detailed account of your recent voyage, Boadicea12. Your feedback is highly valued as it helps us gain insights into how we can enhance our services to...
We have travelled with Viking 3 times. Twice pre-covid and now just recently this past August, post-covid. The company is night/day and not for the better. Our first trip was the Cities of Lights tour wherein high river levels caused severe deviations and constant bussing from Wurzburg. It was not pleasant but in the end the ships staff and PD as well as Captain tried to make up for the ...
Thank you, mfndad, for sharing your experience with us. While sometimes adjustments are necessary to preserve the integrity of your voyage, we're sorry to learn our response to the...