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84 Viking River Cruises for the Disabled Cruise Reviews

I can't recommend Viking highly enough. We had an amazing time. The crew were so kind, the food was incredible and the beds were more comfortable than mine at home. I felt that the cruise was an excellent value for the money and would ... Read More
I can't recommend Viking highly enough. We had an amazing time. The crew were so kind, the food was incredible and the beds were more comfortable than mine at home. I felt that the cruise was an excellent value for the money and would have expected a higher price for how good of an experience we had. I enjoyed the variety of excursions available to passengers and just relaxing on the boat as well. I get motion sick, but could not tell that we were moving. I loved being able to see the beauty of three countries while staying in one room and not having to worry about finding my way to tourist attractions or popular areas. My grandma cannot walk very far and she was still able to enjoy the trip. We chose to extend our trip with three nights in Amsterdam and I am so glad we did. The flower markets, museums and the Anne Frank House were well worth it. The only downside to the trip was that it was not longer. If anyone is considering a Viking Cruise, don't hesitate! Read Less
Sail Date November 2018
First of all I apologize for the lateness of this review as I've been busy with life since getting back. We went on the Viking Emerald Yangtze River cruise because a.) we wanted to see the real China, and b.) our daughter was ... Read More
First of all I apologize for the lateness of this review as I've been busy with life since getting back. We went on the Viking Emerald Yangtze River cruise because a.) we wanted to see the real China, and b.) our daughter was studying abroad in Shanghai and we decided to tack on a few days at the end of the cruise to visit her. It was our first Viking cruise, and if it was indicative of how Viking operates I am looking forward to being a repeat customer. Our journey started in Beijing. It took use four hours to get through the multiple lines, two artificial intelligence photos, one misplaced bag and countless immigration officials at the Beijing airport. We were sure that the Viking official who was to pick us up would have left by the time we made it through the gantlet. I was preparing to get a cab to our hotel. But no, Leo, who would serve as our guide throughout the trip, was waiting at the end of the maze for us. That got everything off to the right foot. It really is more of a tour than a cruise. You are split up into groups of about three dozen, and you stay in that group the duration of the trip with the same tour guide. You also start to make friends with a variety of people you did not know before. Leo was fantastic. The poor guy was herding cats the whole trip, and it started five minutes into our first tour at Tiananmen Square, where one person made a wrong turn almost immediately as we got off the bus. But Leo was patient, and eventually he was reunited with the group. China is a strenuous tour. But not impossible. There's a lot of walking, Viking did arrange a wheelchair for one person in our group, and even though China is not an accessible-friendly country, he did manage quite well with the aid of a Viking associate. Basically our tour started with land tours in Beijing, Xi'an, and Chongqing. That took about five days. In Chongqing we boarded the Emerald and traveled down the Yangtze for about six days. Then from Wuhan we flew to Shanghai to complete the tour. Viking offers the same tour in the opposite direction. In addition to the tourist sites, we got to see how regular people live, meeting an artist in her home in one of the poorest sections of Beijing, and visiting a primary school that is sponsored by Viking. The food was spectacular. We had Peking Duck in Beijing, and a variety of food throughout the trip both o the ship and in restaurants. I don't drink so I can't attest to the wine and beer, but I heard no complaints. The ship was great. The public rooms and our guest room were well-maintained and clean. The staff was friendly and always available to help. If China is something on the bucket list, I would highly recommend Viking. Read Less
Sail Date November 2018
For my sister's 65th birthday, we decided to cruise southern France with Viking. She & her husband started with the pre-cruise stay in Nice (which they loved), and my cousin and I joined them on the ship at Avignon for the cruise ... Read More
For my sister's 65th birthday, we decided to cruise southern France with Viking. She & her husband started with the pre-cruise stay in Nice (which they loved), and my cousin and I joined them on the ship at Avignon for the cruise to Lyon. I have been on several river and a couple of ocean cruises with Viking, so it was no surprise that the week was delightful. The staff catered to us & made us happy every day. The cruise director was personable & perky; it was always a joy to have her company. This was southern France, so I wasn't sure if the food could live up to expectations, but no problem pleasing us & reminding us that we were in France. The young chef did not disappoint. Good food, good cheese, good wine. Happiness. Three excursions exceeded my expectations: Flavors of Provence in Avignon, the included tour in Lyon with Christian, and the all day Lyon tour Truffles and Beaujolais. In Avignon, Maison de Fogasses with Chef Luigi Baptiste was the best of the best! I think he enjoyed us as much as we enjoyed him & his lunch! Christian took us into "secret" passageways & shared his Lyon. And the truffle dog Chinook was as delightful as the truffle inspired dishes served to us on the truffle farm! No disappointment on this trip; the only problem is that I want to repeat the experience. Read Less
Sail Date September 2018
I have been to several countries since 1992, but never to Hungary, Austria and Germany. The cruise was wonderful traveling along the Danube River. It was wonderful not having to always leave the ship to see so many interesting sights. ... Read More
I have been to several countries since 1992, but never to Hungary, Austria and Germany. The cruise was wonderful traveling along the Danube River. It was wonderful not having to always leave the ship to see so many interesting sights. We had an outside balcony so we could sit and enjoy the beautiful scenery along the way. We really liked the optional tours we took by bus. I had a bi-lateral knee operation two years ago and the walking tour was excellent, as I was in the leisure strollers group and I used my cane. The guides were so well versed and ready to answer any questions we had. The food was excellent and we had many dining choices such as buffet, sit down dinners and snacks and we got to choose from standard choices like hamburgs and sandwiches and ethnic foods, like Hungarian Goulash. I taught a Foods class and attended the Culinary Institute in Hyde park, N.Y., so i know what a good chef we had. I love classical music and the concert by the residence Orchestra at a castle in Vienna was wonderful. I also taught History at one time and the trip to the courtroom where the Nazis were on trial was spell binding. The guide was such an excellent speaker and during the hour we were there, the guide was spell binding. The service was excellent and if we wanted anything, such as more sauce for a meat, it arrived immediately after it was requested. I certainly would go again. I haven't been to Sweden and my Paternal Grand-Mother was born in Stockholm, so Id like go go there. Read Less
Sail Date September 2018
I've been reading about Viking river cruises for years in the brochures that arrive in my mailbox. Two years ago my sister and her husband took this trip. My sister (who is an avid complainer) not only had absolutely nothing to ... Read More
I've been reading about Viking river cruises for years in the brochures that arrive in my mailbox. Two years ago my sister and her husband took this trip. My sister (who is an avid complainer) not only had absolutely nothing to complain about, but raved about everything connected with their trip. That sold me. When my husband and I decided to give Viking a try, we chose the Rhine trip. Viking has an exceptional way of letting you research the ports you will visit, and details of excursions through their My Viking Journey portal on their web site. Since anticipation is a fun part of any trip, the portal really whets your appetite for the upcoming trip. Embarkation is beyond smooth. Our bags were whisked away to our cabin even before we climbed out of the cab that Viking had sent to pick us up at the airport. The ship, small by ocean cruse ships, was beautifully appointed and more than large enough to comfortably accommodate our 181 fellow passengers. Our cabin was very comfortable (loved the heated floor in the bathroom), pristinely clean, and taken care of by a steward who moved in and out quite unobtrusively with fresh flowers, fruit, and linens. The dining room was large enough to accommodate all guests at the same time, and there were no assigned tables/seating. The food was much better that any ocean cruise ship we've been on, and while there were not dozens of choices at each meal, there were more than enough to satisfy. Viking brings local artisans and artists onboard to entertain. From glassblowing to German folk music to classical strings, each experience was most enjoyable. The shore excursions were spot on. They showed us the medieval Europe that we came to see. Perhaps the most important thing here is that my husband is disabled (but not wheel chair bound). He was able to move about the ship easily. He was able to go on all of the included excursions (thanks to the "E" group that saw all the same sites as everyone else, but at a slower pace), and several of the optional excursions as well. The onboard staff as well as the tour guides and drivers were exceptionally knowledgeable, accommodating, and in most instances, just down right fun. We've already booked our next cruise - on the Danube! Read Less
Sail Date July 2018
After cruising the Seine two years ago, we decided to make the Rhine our next cruise. Viking never disappoints. From the moment you step off your flight ( with Viking having great airline prices too) from the time you leave, every staff ... Read More
After cruising the Seine two years ago, we decided to make the Rhine our next cruise. Viking never disappoints. From the moment you step off your flight ( with Viking having great airline prices too) from the time you leave, every staff member makes you feel at home. We loved every port and excursion. We added a dinner in Rudesheim excursion and it was just what we wanted to be a part of. It was a fun night in a small German town with lots of music, authentic food and drink. I was not in my best walking form so the day I chose not to leave the ship was still enjoyable. The staff made sure I was comfortable, and well fed as well. We extended our stay in Lucerne. If you can, take the Pearls of Switzerland excursion. It was a day packed with fun and adventure ending with a wonderful fondue dinner. We are looking at the Danube next as well as taking a Viking ocean cruise We will not look at other riverboats as Viking has it all for us. Read Less
Sail Date July 2018
My husband and I recently made our second Viking cruise. Both trips were wonderful. The excursions and ship entertainment were both enjoyable, but the most outstanding thing about both trips was the service. So many situations come to mind ... Read More
My husband and I recently made our second Viking cruise. Both trips were wonderful. The excursions and ship entertainment were both enjoyable, but the most outstanding thing about both trips was the service. So many situations come to mind when I say service but one was most memorable. At about 9:00 PM on a Wednesday evening I realized that I had not packed enough insulin for my husband. Immediately, I went to the front desk to ask about medical possibilities for getting a new prescription on France. The attendant called a doctor who came to us. He examined my husband, wrote us a script, and said that we needed to have it immediately. Now the most amazing part: a young ship employee actually ran from where we were docked to a pharmacy to get our medicine! he had it back to us in almost half an hour. Now that is service! Read Less
Sail Date June 2018
I have never been to that part of the world and I had always heard the Danube cruise was the one to take. We were not disappointed. In fact, the experience far exceeded our expectations. From the minute we left the U.S. until we ... Read More
I have never been to that part of the world and I had always heard the Danube cruise was the one to take. We were not disappointed. In fact, the experience far exceeded our expectations. From the minute we left the U.S. until we returned this was by far the most memorable vacation we have experienced. To experience, first hand, the history and the grandeur of the European ports we visited was truly a series of memorable moments. The staff and crew of the Hermod could not have made the experience any more memorable or fun. They are true professionals and it would be an honor and pleasure to sail with them again. When sailing with Viking please know if you have any dietary restrictions, they are more than happy to accomodate your needs. Vienna was one of my favorite stops but be advised, you arrive on a Sunday and other than cafe's and typical street vendors, the stores are closed. That was the only disappointment we experienced and even so, it was still a wonderful experience. Budapest is a wonderful city and we were fortunate enough to spend a couple extra days there. It was most definetly well worth it. Read Less
Sail Date June 2018
We chose the cruise because of the cities we were visiting and the brochure which spoke to some education regarding the history. The service was wonderful. Food was good but definitely not exceptional . I like the concept of have ... Read More
We chose the cruise because of the cities we were visiting and the brochure which spoke to some education regarding the history. The service was wonderful. Food was good but definitely not exceptional . I like the concept of have beverages available during the dinner and lunch. The lounge was very comfortable and the front deck, when the sun came out ,was fantastic. It was a bit cool during the first half of the cruise so the top deck was not available. That and the locks prevented the top deck from being open. For the most part, the ship was lovely and very well attended to. Due to the brochures prior to the trip I expected more discussion regarding the city and the surrounds to be visited next, prior to the each excursion. There were announcements each evening prior to dinner, however the dialog was very difficult to comprehend/understand due to linguistics etc.With the only information to come was from the tour guides and the crowds of the excursion it became impossible to keep together and hear clearly what the guide was saying. The connection upon arriving at the airport was great and very organized. However the announcements prior to the first excursion were unclear and consequently we missed the first one we paid for and got on the wrong shuttle bus. For the staff standing on the stairs in lobby of the hotel and shouting out "instructions for the next event it was impossible to comprehend instructions with large groups of people and poor organization in that instance. The departure in Paris was quite different - it was a real nightmare with not nearly enough help at the airport. Our flight was canceled so we were hustled to another flight, but left with little an to no assistance. We were delivered to a little room for assistance but had no idea why and little knowledge of how to get to our plain. As it was we almost missed our flight causing a great deal of stress in an unfamiliar airport and staff who kept telling us we had to wait in line for a wheel chair which we did not need. The staff had no idea why we were left in a room with one service person (who spoke little Eng) and waiting for help. Viking really missed the mark on this issue as it was way to close to being a disaster for my us as well as another couple who were in the same predicament. Often the excursions were not given enough information regarding the difficulty walking etc. Quite often we got half way into a tour and found out we would not be capable to completing (i.e the Castle and Trier) We got up to the castle and then were told that the climb would be far too difficult for my spouse, so we could do nothing but sit and wait for all to complete the tour. Read Less
Sail Date June 2018
We spent a week in Switzerland, starting in Geneva, we traveled on tomZurich, Zermatt and Basel where we got onto the ship. What a gorgeous country Switzerland is! Wethen took a Rhine cruise and ended up in Paris for 3 days. All taken ... Read More
We spent a week in Switzerland, starting in Geneva, we traveled on tomZurich, Zermatt and Basel where we got onto the ship. What a gorgeous country Switzerland is! Wethen took a Rhine cruise and ended up in Paris for 3 days. All taken care of by Viking. It was effortless, no hassels, first class hotels . The train ride was amazing and the tour guides are really superb, nothing was left to chance and our comfort was all that mattered. Food allergies were taken very seriously and the chef made sure everything was done correctly, the waiters were excellent and left nothing to chance they were truly five star. The tours were amazing, very knowledgeable guides and for the slower passengers there was always a group that took an easier path and fewer stairs. This was our 34th cruise, 2nd with Viking and we are now loyal Viking travelers. We have booked and Alaskan and a Mediterranean Ocean cruise for next year. Read Less
Sail Date June 2018
This was our first experience with Viking cruises we chose the 15 day cruise through Europe vacation. The experience beginning with ease of booking - and information from my viking agent was superior. Every need was met.. greeted at ... Read More
This was our first experience with Viking cruises we chose the 15 day cruise through Europe vacation. The experience beginning with ease of booking - and information from my viking agent was superior. Every need was met.. greeted at the airport.. Quick service to the dock using purchased Viking transfers. The room was very nice with every amenity needed and the crew I can’t say enough about. All excursions choice we’re excellent Allowing for all degrees of walking abilities from strenuous too easy I highly recommend a Viking cruise experience… But be warned you will be spoiled treated like a king or queen and not want any other vacation cruise line. It has been three months since our return and we have chosen to book the Viking ocean cruise beginning in Spain during the Mediterranean. Food choices on a river cruise or superior I have no complaints about a single item went wrong !! Read Less
Sail Date June 2018
We wanted to cruise the Danube, and heard great things about Viking. The date worked out for us. Unlike other cruises, we had a full day in every port. The port talks on board let us know what to anticipate at each port, and in ... Read More
We wanted to cruise the Danube, and heard great things about Viking. The date worked out for us. Unlike other cruises, we had a full day in every port. The port talks on board let us know what to anticipate at each port, and in addition to a free excursion at each, we were offered really interesting options. We went on several free tours, generally great introductions to each town or city, but our favorite was an amazing concert just for Viking passengers one night in Vienna. It included a brilliant ten piece orchestra that sounded twice that large as well as two opera singers and two ballet dancers. The program was not only glorious but also interspersed with humor at times. There were several standing ovations toward the end. The food at every meal was absolutely delicious, with many entree choices as well as great buffets. Our cruise director, George, made the cruise so much fun. Along with local entertainers, George and his pianist Boris kept everyone dancing, and his humor as well as his singing was delightful. We were truly treated royally by the entire staff and can’t wait to go on another cruise with Viking. Read Less
Sail Date June 2018
We chose Viking River Cruises for our first cruise - and loved every minute of it. Viking handled all our luggage from the time we landed at the airport and by the time we were brought to the ship, our luggage was waiting for us. Amazing! ... Read More
We chose Viking River Cruises for our first cruise - and loved every minute of it. Viking handled all our luggage from the time we landed at the airport and by the time we were brought to the ship, our luggage was waiting for us. Amazing! Viking also provided wonderful information on our departure city and each stop along the Danube, Rhine, and Main Rivers. We arrived a few days before our departure from Budapest and thoroughly enjoyed exploring Buda and Pest. At the end of our cruise, we opted to spend a few days in Amersterdam as well. I would highly recommend those thinking of taking The Grand European Tour do precisely that! While cruising along the river, we took full advantage of the excellent excursions and felt we learned quite a bit about each city we visited. The Skirnir was lovely. Our room had everything we needed and was a model of minimalist perfection. Heated bathroom floors were an unexpected treat! The Skirnir is a longboat, not a giant ocean-going vessel but rather an intimate-sized ship holding approximately 185 guests. Still, it offered several dining areas and an outdoor exercise track for walking - or in our case, spontaneous yoga classes. The staff was amazing - catered to everyone and made all of us - there were 8 in our party - feel welcome and special. While none of us were disabled, it was interesting to note that those with disabilites were accommodated just as easily. Elevator onboard was a plus. As I said, everyone was catered to by the thoughtful, friendly and capable staff. Ship Director Steven was quite possibly the best host ever! He was knowledgeable, entertaining and talented. That man could sing!!! Since our return, I have been recommending Viking River Cruises to everyone who followed our trip on our Facebook page. My husband and I have even signed up for two more cruises. The whole cruise was a wonderful experience. Thanks, Viking!!! Read Less
Sail Date May 2018
Staff was friendly and helpful. I'm handicapped so I liked that there was a separate tour that went slower for those of us that couldn't walk that much. The staff were so attentive they had me on the easy tours without my ... Read More
Staff was friendly and helpful. I'm handicapped so I liked that there was a separate tour that went slower for those of us that couldn't walk that much. The staff were so attentive they had me on the easy tours without my having to sign up. I loved that the ship sailed while the group was on tour so if I wanted to stay behind I could enjoy the sailing and not feel left out. The rooms were cramped but clean and modern and our housekeeper was very attentive. The food was delicious except for German night. That night the dining room was over crowded and the food was not to my liking. The entertainment was fun and we enjoyed the pianist who played all the time. We had a blast at party night. We bought the silver drink package and found it helpful to get top shelf drinks. I would definitely take another Viking Cruise. Read Less
Sail Date May 2018
Our family, my two sisters, my brother and his wife, took our Mom on this cruise, as she had been begging for several years, slipping cruise brochures in our mail slots for many years! Our Dad passed away from Alzheimers, the previous ... Read More
Our family, my two sisters, my brother and his wife, took our Mom on this cruise, as she had been begging for several years, slipping cruise brochures in our mail slots for many years! Our Dad passed away from Alzheimers, the previous summer, so we decide to surprise her with the cruise. Our favorite part of the cruise was Nikolai, our server who thankfully we met on the first day!!! He was absolutely incredible, speaking in several different languages to our family as we speak Russian, as well as English and conversing with our Mother, who speaks Spanish also. We felt as if he were part of our family by the end of the cruise! He was super funny, extremely attentive and perfect at his job! We also loved Zoran, Adam, Sorin and Ivaylo, they all went out of their way to make it a perfect experience for all of us!!! It was clearly evident that all of the staff, from the Captain on down to our housekeeper, took pride in all that they did for all of us! Four of us had the smaller rooms and my Mother and older sister had the larger suite, all of which were beautiful and luxurious! The best all around Customer Service and cruising Experience ever! Read Less
Sail Date May 2018
I am Canadian and my cousin is American. We have met up at various places on the globe, as a way of seeing each other, as well as enjoying an adventure together. We chose to cruise on the Danube, as neither one of us had ever been on a ... Read More
I am Canadian and my cousin is American. We have met up at various places on the globe, as a way of seeing each other, as well as enjoying an adventure together. We chose to cruise on the Danube, as neither one of us had ever been on a river cruise and we hadn’t visited several of the cities that the cruise stopped at. As far as which cruise line to chose goes, that was an easy decision as we had heard wonderful things about Viking. After our cruise was over, I read that Viking was chosen as the Number #1, river cruise line, by Conde Nast. I have only wonderful things to say about Viking, so I can easily see, why it would be an award winner. Our room was comfortable, the meals were excellent!! If I had to list my favourite thing of my experience, I would have a difficult time to chose just one thing. I loved how organized each stop was and how it took less than a minute to get off the boat - there was no 20 minute line up to get off, which is common on ocean cruises. I also loved how I knew which bus to get on as soon as I stepped ashore. I loved how each port had a free city tour. I loved that all the day tours were graded for diffulty, as mobility was an issue for my cousin. To add to my point of disembarkation being easy at each port, I want to add that going to all of the meals, lectures and entertainment venues were equally easy. There were no line ups, there was no waiting, it was all very relaxed and civilized. I could go on and on. I would highly, highly recommend a river cruise with Viking for anyone. Go and have to time if your life!! Read Less
Sail Date April 2018
we love it only bad part on it is our room odor from out side like sowage, above all we had amazing experince.We found the service on the ship to be excellent. We were met at Munich Airport by Viking representatives and were brought to the ... Read More
we love it only bad part on it is our room odor from out side like sowage, above all we had amazing experince.We found the service on the ship to be excellent. We were met at Munich Airport by Viking representatives and were brought to the ship promptly, where our cabin was ready for us, and lunch was being served. The wait staff in the dining room was very attentive, the bar staff was top notch and our cabin was kept spotless. Even though we had a substitute program director he did a great job. The hotel director went out of his way to make sure the guests had a good time. We met many nice people and enjoyed dining with them. We found the food to be good. A nice touch was there was coffee and tea service available all day long. In the evening there was a pianist in the lounge and there was an occasional evening activity. Read Less
Sail Date April 2018
Too much walking on uneven surfaces for a tourist with a cane. The worst part was the steep ramps in and out of the ship up the river bank to the shore. Then, I could only handle half of the windmill tour, and skipped the castle on the ... Read More
Too much walking on uneven surfaces for a tourist with a cane. The worst part was the steep ramps in and out of the ship up the river bank to the shore. Then, I could only handle half of the windmill tour, and skipped the castle on the hill completely by taking the funicular at my own expense down to street level immediately. Had a great time at the Xmas Fair there, and at all the other Xmas Fairs and Medieval Cathedrals even though I'm not Christian. The Black Forest covered in white snow was beautiful, and the Audie Murphy battlefield excursion was incredibly memorable. The wifi and the use of public shipboard computers was a waste of time. Poor satellite reception meant slow turnaround times if any at all. If you have time, you're better off using wifi at a cafe on shore. The food was always delicious, but seating is not reserved. The dining room does not seat the entire passenger contingent so we had to eat the final night farewell banquet alone in the upper deck breakfast nook. Read Less
Sail Date November 2017
Overall, I had a very nice experience on the Viking Gullveig for the Romantic Danube cruise in November 2017. There were some really wonderful parts of the cruise and some areas that need improvement. At the outset, the booking ... Read More
Overall, I had a very nice experience on the Viking Gullveig for the Romantic Danube cruise in November 2017. There were some really wonderful parts of the cruise and some areas that need improvement. At the outset, the booking process was pretty straight forward. We worked directly with Viking to book our room. The representative was very knowledgeable and responsive to questions. Arranging our flights, however, was much more complicated. We chose to do a stopover in Nuremburg before flying on to London and then home to the U.S. It took many, many phone calls, too many e-mails to count, and countless hours on the phone with Viking's air representatives to arrange the flights. The problem was that Viking had limited contract seats available during the time of our travel (and, apparently, at all times). This made the flight booking process frustrating. In addition, we later learned (and only because I constantly watched my reservations on Delta's website) that our connections changed, leaving an inadequate connection time (30 minutes). No one from Viking called to inform us. I had to spend hours on the phone directly with Delta completely re-booking the itinerary. We booked an Explorer Suite room, which was supposed to include complimentary private transfers to the ship. However, since we arrived the afternoon before the cruise departed, we were told after booking that the private transfers would not apply. Upon our arrival at the airport, we were surprised to see Viking representatives at the airport picking up other guests. This was disappointing. Upon our arrival at the ship (again, which we had to arrange ourselves), we were immediately greeted by the ship's General Manager and escorted to our room. He gave us an overview of the amenities in the room and assisted us with getting our luggage situated. He was very welcoming and we appreciated his assistance. On embarkation date, a light lunch is provided in the Aquavit Lounge. There are pastry stands located outside the lounge, offering pastries, cookies, coffee, and tea 24/7. Unless you are in an Explorer Suite, these are the only beverage options offered 24/7. We found the refrigerator in the Explorer Suite was always stocked with beverages and housekeeping would replenish it with items we requested. The dining facilities on board are cozy and inviting. The tables seat 6-8 guests in an "open seating" format. Reservations or holds are not accepted for any table. We always found interesting guests to dine with. However, there would often be a line waiting to get into the dining room for people to get tables in preferred areas or in the section of a particular staff member. The food was really wonderful. The Chef did an excellent job providing a wide-variety of options. And even more impressive was the fact that he coordinated so many meals of high quality out of an extremely small kitchen. During the galley tour on the last night, I was very impressed with the cleanliness of the space and the chef staff's ability to utilize the space so effectively. Hats off to the Chef and staff! The service was really great. Within a day, most of the staff knew either my name or room number. They were welcoming and accommodating. They assisted with most any request in a timely fashion. Housekeeping staff were very attentive as well. The room was always clean and comfortable. The comfort of the room, though, was greatly diminished by the noise generated by the engine room. Both Explorer Suites are located at the aft of the ship, directly above the engine room. Anytime the ship is moving, there is a significant amount of noise and vibration in the room, to the extent that glasses and objects on the tables will rattle. It was so bad one night we actually called the front desk and engineering came to check the room. We were told it was the standard noise for that room. For the price of these suites, the noise level was really unacceptable. We spoke with other passengers on the same floor in different rooms and learned that it was isolated to the two Explorer Suites. The cruise includes a number of complimentary tours and a variety of optional tours. We found most of the included tours to be really exceptional. In particular, Viktoria in Budpest is exceptional. Her knowledge of her hometown and ability to convey the information in an interesting, witty, informative manner was superb. The tour guides in Passau were also wonderful. We found the tours in Vienna and Nuremburg to be a bit lacking. Both tours were mainly via coach, leaving little opportunity to go in and really see things or explore. The view was from the window of a coach bus. The tour guides on these excursions were also less enthusiastic than others. Be ready for early mornings on this itinerary! Most tours start around 8:30 a.m., with the latest around 9:15 a.m. The tour on the last day in Nuremburg is in the afternoon, but only because the ship gets to port late. The cities visited on this itinerary are fantastic and highly recommended. They are each beautiful and unique. I would cruise this itinerary again and again and see something different every time. The most beautiful stretch of the cruise is from Krems to Passau. The countryside is gorgeous and the cruise director provides commentary about the sights as you cruise. Get to the Aquavit Terrace and/or Lounge early to get a prime seat by the riverside windows! You won't be disappointed! The amount of time in each port greatly varies. Do not plan on being in each city for a full day and do not make any outside plans until you know exactly what the ship's schedule will be. For example, we expected to spend two full days in Budapest--the day we embarked the ship and the following day. However, in reality, the ship is only in Budapest for about 24 hours. Guests arrive around noon and the ship sails before noon the next day. The Budapest tour begins at 8:30 a.m. and concludes around noon. However, the ship sails as soon as the tour begins. Guests are then bused by coach to the ship's location, about an hour outside of Budapest. This was very disappointing, as there were many things on our list to visit in Budapest (and other cities) that we could not, given this unexpected itinerary change (which you don't find out until you're on board). Budapest is one example; this happens often. You will also spend a lot of time on a coach bus during the river cruise. The day before disembarking is a bit chaotic. The staff are all working hard to get ready to flip the ship, as guests for the next cruise start arriving as soon as you disembark. It is stressed repeatedly that guests must be out of their rooms at the scheduled times. You can sense the vibe of the ship change on this day. If you have laundry requests, they must be given to housekeeping at least 24 hours prior to disembarking (this is not written anywhere). Lastly, we were surprised to learn the day before disembarking that we must be out of the room by 9 a.m. and our luggage must be outside our room for pickup by 8:00 a.m. Prior to booking, and again before our trip, we were told by Viking Representatives that check-out was Noon. We made connecting travel plans based upon those representations, only to be told the day before disembarking that we must be out of the room by 9 a.m. Guests must also settle accounts by 8:30 a.m. that day, even if they stay on the ship past that time. This must be done in person; they do not maintain payment information from booking. Lastly, I must add that this cruise and itinerary will be difficult for anyone with a disability or injury. My mother had an unfortunate injury and sprained her ankle while on our trip, thus this last bit of information. If you have an accident and sustain an injury, the ship does have a wheelchair and cane available to use onboard. The rooms are not designed for wheelchair use, though. They're simply not large enough, not even the explorer suite. A wheelchair has to be folded up to go into the rooms. The tours are difficult for anyone in a wheelchair or with a significant disability. There is a lot of walking involved on cobblestone streets. The least I walked one day was around 4 miles, the most 6.5-7 miles. Most of the cities are very hilly. On days that you must take a coach back to the ship, the coach is often parked a long distance away. In short, it can be very physically demanding if you want to take advantage of what is included in the package you purchased. Also, as we unfortunately experienced, the optionally purchased medical insurance was impossible to utilize. The amount of paperwork the insurance company required was voluminous and the doctors my mother saw refused to complete it, even when requested directly by the insurance company. In addition, we were not accompanied to the hospital by a Viking representative fluent in German (we were in Vienna at the time), as the brochures state would happen. Lastly, the ship will not reserve any dining tables or seats towards the front of coaches for people with a disability or injury. Everything is first come, first serve. I also expected (but did not receive) a follow-up from Viking...even by e-mail...after the trip. While I would take this cruise again, I would go armed with more information about how the cruise works, the length of time in each port, and what happens in the event a trip to the hospital is needed. I would also not book an Explorer Suite, but would choose a Veranda Suite on the upper floor. The space in the Veranda Suites is comparable. The bathrooms are the same size and the layout is much better. The only things missing in the Veranda Suites are the wraparound balconies....and, the noise. Read Less
Sail Date November 2017
Spent 3 days in Prague and got to know the city; shuttle busses allowed independent exploration; took the provided 41/2 mile walking tour and although she moved fast she did try to accommodate my difficulty walking fast and up/down stairs. ... Read More
Spent 3 days in Prague and got to know the city; shuttle busses allowed independent exploration; took the provided 41/2 mile walking tour and although she moved fast she did try to accommodate my difficulty walking fast and up/down stairs. Wanted to explore the countries we visited. Great ports and activities, but tour guides for the "slow walkers" had no mercy and most of them just moved way too fast and did not accommodate difficulty with stairs. Once we were left so far behind that we ended up training another group back to the bus. Unfortunately our leader never noticed we were missing. Having toured on 2 other river cruise lines, I was vey disappointed in the lack of accommodation compared to tour guides on the other lines. Comfortable cabin, with great service, good evening entertainment, good festive dining, great beverage selection; wonderful service on board; Great port selection and toured wonderful sites, just moving too quickly for my comfort and abilities. Read Less
Sail Date November 2017
Probably one of the best trips I have had in my life! I have to admit since this was my first Viking adventure I didn’t know what to expect and was a little hesitant to stay 8 days on a boat, but WOW what a great time I had! The food ... Read More
Probably one of the best trips I have had in my life! I have to admit since this was my first Viking adventure I didn’t know what to expect and was a little hesitant to stay 8 days on a boat, but WOW what a great time I had! The food was fantastic the staff was beyond excellent and the overall experience was just amazing. I enjoyed all of it but the one thing I would have to say that I was most impressed with was the professionalism of the staff, friendly, funny and always helpful and there for anything you needed. I really enjoyed the guided tours and the knowledge of all the tour guides. I learned a lot about the areas we visited and it inspired me to read more about those places once I was home. Overall, I would recommend a Viking tour for everyone at least once in your life, I am hoping to experience one many more times. I absolutely loved my vacation and my Viking experience very much!! Read Less
Sail Date September 2017
The only thing you have to think about is what you want to eat. The staff does everything for you that needs to be done. Excellent chefs. Food is so good. Wine selections are superb. Just they need to have more easer shore excursions ... Read More
The only thing you have to think about is what you want to eat. The staff does everything for you that needs to be done. Excellent chefs. Food is so good. Wine selections are superb. Just they need to have more easer shore excursions for elderly or handicapped passengers. Otherwise everything else is just perfect. Disembarkation and embarkation is very smoothly run. Cabins are small but you will not be staying in the cabins that long. Children would not like to cruise on a riverboat because there in not much for children to do.. This was my 4th river boat cruise and I would definitely go again. This time I sailed to France, France is not as pretty as other countries like Austria, Germany and Hungary. Since we stayed in Lyon for 2 days, I explored that city the next day. Lyon is the city that I had to embark on. Read Less
Sail Date August 2017
We chose Viking because we heard nothing but wonderful information regarding Viking from friends & associates. Everything their brochures and website said they would do or provide was completed with a smile and a positive attitude. We ... Read More
We chose Viking because we heard nothing but wonderful information regarding Viking from friends & associates. Everything their brochures and website said they would do or provide was completed with a smile and a positive attitude. We were met at the airport on time, immediately brought to the Viking Thor, welcomed and given simple details, escorted to our room which had champagne, beer, spirits, and fresh fruit awaiting us. Throughout the cruise the staff was there to explain all the events available, serve our needs, and provide small group tours (10 people at most) for the city tours at docking ports. The food was excellent, the chef explained daily what he would prepare for us. Comfort, relaxation, and warmth by the staff could not be any better. The best part is the fact that the Viking Thor only accommodates approximately 170 passengers enabling guest to intermingle and make new friends without being overwhelmed. Also, on our cruise there were no kids which made it a quiet cruise and enabling senior guests to not worry about children running and bumping into them. We plan on doing another cruise in 2018. Read Less
Sail Date August 2017
Arrived in Berlin and spent 2 nights at the Intercontinental. Lovely hotel, although the bathroom was interesting, there was a huge window above the bathtub so you couldn't leave the light on for a nightlight and there was no ... Read More
Arrived in Berlin and spent 2 nights at the Intercontinental. Lovely hotel, although the bathroom was interesting, there was a huge window above the bathtub so you couldn't leave the light on for a nightlight and there was no nightlight for a very dark room. Also the temp seemed to be set for freezing, thermostat would not work for us. The breakfast buffet was wonderful and plentiful. I was disappointed in our Taste of Berlin tour, we were supposed to go to a very old bakery and never saw it. We did thoroughly enjoy Berlin and would go back to see more. Traveling by coach to Potsdam to Sanssouci Palace was delightful. Afterwards we had a lovely lunch hour to stroll the town. Then on to Worlitz Castle for a gondola ride and tour of the grounds. Our boat was located in Wittenberg, the birthplace of Martin Luther. What a wonderful town. Unfortunately, our ship could not travel up river due to low water so we were coached to our next destinations: Torgau, Mieissen and Dresden. Torgau is a lovely old town with great history and WWII memorials. We discovered some lovely back roads with the nicest "secret" gardens. Then off to Meissen for a great tour of the porcelain factory. Now I understand why it's so acclaimed and priceless. Upon arriving back at our ship we were told that we would be transferring to another ship for the duration of the trip. We were coached to Dresden, what a spectacular city she is. I would gladly spend more time there. We took a side trip to Moritzberg Castle, a "hunting lodge" built on a man made lake. What a lovely place to visit. We also toured a winery and ended with a tour of the Zwinger Palace and the Green Vault. I totally fell in LOVE with Dresden. Our tour guide was very informative and helpful. After return to the ship we were told that enough rain had fallen upstream to allow us to travel by boat through the rest of our trip. Going through Saxon Germany was truly breathtaking. I never knew about this side of Germany. The rock formations are fascinating. Beautiful countryside. We then debarked in Decin for Prague. What can I say about Prague, its truly magnificent and must be seen once in your life. I was disappointed in our tour guide though. She did not take into consideration for those in our group who were not very fast walkers, especially on cobbled streets. It was also quite a long trek from our drop off point to the center of the old city square, which was about a mile up and down steps and a very crowded Charles Bridge. The bridge has some 30 statues and she wouldn't stop and explain any of them or allow us to stop. I once asked her to hold up her placard for those trying catch up to find us and she stated "I'm not the Statue of Liberty." Many of the passengers had canes and were quite worn out reaching the square. We never did get to see the St. Vitus, it was so crowded when we were there. Prague Castle is beautiful. Overall it was lovely wonderful trip. I had been on another Viking cruise the year before and we thoroughly enjoy the service and exceptional food we receive. I would definitely do another and another and another. Read Less
Sail Date August 2017
Even with knee replacements my rheumatoid arthritis slows me down a bit, so I took my cousin's advice to travel Europe with a river cruise. Traveling on the Viking Kara was far more comfortable than I imagined. I didn't feel ... Read More
Even with knee replacements my rheumatoid arthritis slows me down a bit, so I took my cousin's advice to travel Europe with a river cruise. Traveling on the Viking Kara was far more comfortable than I imagined. I didn't feel nearly the pressure to walk and walk to see the sites because I could sit on deck and see so much. At each stop we could either walk into town or Viking provided buses to enable us to see the sites. There were only two opportunities to explore that felt a little too daunting to go the distance. We had an elevator to access our room, and the stairs up to the upper observation deck were very doable. The bathroom was also very easy to manage with flexible faucets, ease of use of the shower, commode, etc. I was a little concerned that moving on water might be hard for me to keep my balance. But the river travel was so very smooth that I could hardly tell when we started, stopped or were moving along. I can't say enough about the wonderful service and meals. Every day we felt so pampered. The included side trips immersed us in the beauty and culture of the area. And we highly recommend the optional trip to the cheese-making dairy farm and the authentic German beer garten dinner. All the on-board talks were informative and well illustrated with slide decks. Our favorite part of the cruise was to sit on the fore-deck after dinner with our wine glasses and watch the sunset. While the beautiful scenery slid past we visited with our friends and enjoyed the occasional adventure of navigating the locks. With the optional trip to Lucerne at the end of our journey we felt like our 40th wedding anniversary couldn't have been better. Thank you Viking Kara! Read Less
Sail Date July 2017
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