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94 Viking River Cruises for the Disabled Cruise Reviews

This adventure was over the top. The staff was excellent in serving the guests. Every detail of the trip was superbly executed. I would do it again. The shore excursions were well plans and guided for specific group levels. Free time for ... Read More
This adventure was over the top. The staff was excellent in serving the guests. Every detail of the trip was superbly executed. I would do it again. The shore excursions were well plans and guided for specific group levels. Free time for shopping was giving usually at the end of each shore excursion. Meals on ship were great, service great, and the food was great. There was always a good variety to choose from at breakfast, lunch , and dinner. The evening meals were a bit more formal although dress wasn’t required. The whole cruise was a very relaxed atmosphere. This was my third trip to Europe it my first on a European river cruise. I would highly recommend to extend the trip either before, after the cruise or do both. By doing this you would add much more to your adventure. Again, I would definitely go again with Viking. And the Eir is one of their best by far. Read Less
Sail Date October 2019
Ship was clean and great. Ship’s captain was very friendly and informative. Was very interesting when the ship went through the water locks, and how the wheel house can be lowered when going under a very low bridge. The crew was top ... Read More
Ship was clean and great. Ship’s captain was very friendly and informative. Was very interesting when the ship went through the water locks, and how the wheel house can be lowered when going under a very low bridge. The crew was top notch, from the restaurant staff to the front desk. Food was outstanding itinerary was awesome. Monet garden, Eiffel Tower, Normandy Beaches, Joan of arch. To name a few. The country side was beautiful, the small towns were quaint, loved the pre war buildings and the locals were very nice. Many of the shops were rustic. Castles were beautiful. The sights along the river was beautiful Looking forward to cruising again. Other passengers were great. Weather was ok, couple of days was raining but what can you do. It still didn’t discourage from exploring. The only negative thing, was night in Paris. The bus driver, almost hit a couple of cars. Drove past a few sights to fast and we couldn’t see them. The tour guide couldn’t keep up. Read Less
Sail Date October 2019
We had travelled this cruise a few years ago and wished to revisit the sights because there is so much to take in. Our friends joined us on this cruise as they had heard so much about it from us over the years that they wanted to see the ... Read More
We had travelled this cruise a few years ago and wished to revisit the sights because there is so much to take in. Our friends joined us on this cruise as they had heard so much about it from us over the years that they wanted to see the sights of Russia themselves. As we have all travelled with Viking before we are familiar the standard of service, food and entertainment, hence our reason for travelling with them. The ship although not built to the same standard as the river cruises of Europe and ocean cruises, was exceptionally well maintained and catered for all our needs. The ship being slightly smaller means that you got to know your fellow travellers quite easily together with the staff. The cabin met all our needs and was easily accessible. Our only preference would have been to have a slightly more modern shower facilities, perhaps matching those of the other boats and ships. Dining was up to the excellent standard that we expect and receive of Viking. However, we would not travel on the last trip of any cruise again. The reason being that on the last but one day and the last day a number of items were not available, e.g. white toast for breakfast and the wine that we had enjoyed throughout the cruise had run out. Entertainment was very good and the different talks given about the places we visited were extremely interesting and informative. The excursions were excellent and the information and knowledge that the individual guides had was amazing they included very detailed information along with their views. The service we received from staff throughout was as always excellent. When we arrived at Moscow we waited for our luggage which did not arrive. Also my husbands wheelchair was badly damaged. The reception staff on the ship did everything they could to help and support us in trying to get our luggage back and complete claim forms. Our only disappointment was that of travelling with the airline Aeroflot, the service was not as good as other airlines and they damaged beyond repair my husband's wheelchair and to date have still not settled, some 2.1/2 months later. Would not recommend flying with them, we will not. Unfortunately, travelling on the last trip of the season, some of the items on the menu were not available for the last but one and last day of the holiday. The staff were extremely apologetic but there was nothing they could do. A great pity. Read Less
Sail Date October 2019
We chose this cruise because we have always wanted to explore that portion of France. It was our first river cruise and Viking cruise. For our cousins, it was their first cruise of any sort. The trip was beyond our expectations. The ... Read More
We chose this cruise because we have always wanted to explore that portion of France. It was our first river cruise and Viking cruise. For our cousins, it was their first cruise of any sort. The trip was beyond our expectations. The food on the ship was excellent. The service was impeccable. Our matre'd was also a trained somalier so we used his expertise in wines of the region to explore viticulture and the regions treasures. The wines were one of the best aspects of the journey. The tours were very informative. There was some question if my wife would be able to make the trip because of issues with her knees, but she found that the "slower" group provided her with an opportunity to see many of the local sights included in the regular tours. Watching others in the group who had even more challenges and how well the handled the trips as well as their enjoyment of them made it even more memorable. The presentation about the French resistance in world war 2 was particularly excellent. We stayed in Lyon for a few days after the crew and visited the Resistance museum which was made more fascinating by the talk a few days earlier. Our cousins were so impressed by the trip that they booked additional trips in the upcoming two years. We will have the pleasure of joining them on those trips also. Read Less
Sail Date September 2019
This was our first river cruise so we asked friends for their recommendation. They had no hesitation in recommending Viking and particularly the river Douro. We departed Manchester on a KLM flight, changing at Amsterdam then onward to ... Read More
This was our first river cruise so we asked friends for their recommendation. They had no hesitation in recommending Viking and particularly the river Douro. We departed Manchester on a KLM flight, changing at Amsterdam then onward to Lisbon. The flights were comfortable and kept to the scheduled times. On arrival in Lisbon we were welcomed at the airport by the Viking representative who escorted us to the Viking coach for transfer to our hotel. We stayed 2 nights at the sumptuous Tivoli Hotel and , during our stay enjoyed a most informative conducted coach tour of Lisbon and the surrounding area. Following our stay in Lisbon, we traveled by coach to Porto where we were welcomed on board the "Osfrid" and ushered to our individual staterooms. The whole process of embarkation and disembarkation was handled with great care, Viking staff helping and guiding at every point. Our Journey took us up the river Douro, calling at vineyards, castles, places of worship, places of learning and all within a very informative and interesting environment. The guides were very experienced and knowledgeable. In addition to the inclusive excursions it was also possible to book additional ones to other places of interest, however, we never felt the need as the inclusive coach excursions proved to be more than enough to keep us occupied during the entire holiday. Our cruise took us toward the border with spain. We boarded our coach which crossed into spain to the stunning city of Salamanca. A city steeped in culture, history and with lots of interesting places to explore. A real gem. This being our first cruise, we weren't quite sure what to expect of the ship itself and were very pleasantly surprised to find that the ship glided so quietly and gently when underway and the docking/undocking at the various "ports" was so smooth that one was completely unaware that we had cast off! Travelling through the enormous locks was awe inspiring to say the least, such magnificent structures that raised the ship some 30metres on the larger locks. Life on board was idylic, the food was plentiful, the menus varied with lots of choice and the friendly staff were most helpful in every way. We enjoyed on board entertainment ranging from a demonstration of cork artwork to spectacular flamenco dancing. On our final day, after leaving for Porto airport one of our party suffered an injury just prior to boarding our aircraft which meant that we weren't allowed to fly. We rang the "Osfrid" explained our predicament and the staff arranged for a taxi to bring us back to the ship where we were welcomed back on board. As we relaxed over dinner the very caring staff (one of our tour excursion guides) spent the whole evening arranging for hotel accommodation in Porto, flights back to the UK and all transfers back to Manchester. I cannot speak too highly of the trouble taken to smooth our return journey. Would we go again? Most certainly, we really would love to repeat the same "River of Gold" cruise as there is still so much that we did not get to see that a repeat visit would solve. However, we decided to "expand our horizons" next year and have already booked a Viking river cruise to Eastern Europe. Read Less
Sail Date August 2019
Our cruise was wonderful! From the moment we stepped on board we were treated like royalty by the staff. We especially enjoyed Patricia, our cruise director. Her attention to us and our needs was top notch, and Viking if lucky to have her ... Read More
Our cruise was wonderful! From the moment we stepped on board we were treated like royalty by the staff. We especially enjoyed Patricia, our cruise director. Her attention to us and our needs was top notch, and Viking if lucky to have her on staff. The service was excellent and we even made some friends with staff and guests! I loved the dining options...al fresco, nothing but great views, small and large tables depending on your mood. Kind of felt like a place "where everybody knows your name" and I can't wait to go again. Best part is, you feel like a tourist but get a relaxing vacation all at the same time. Many times we opted out of excursions just to sit on top of the boat and watch the beautiful scenery slide by! Don't miss booking a room with a "juliet" balcony. The option to open the sliding glass door and watch the world go by morning, noon and night was amazing! Read Less
Sail Date June 2019
We chose this cruise as my wife and I always wanted to see Austria. This has nothing against the Ve, but Vienna is a large city. One day in the city is not enough time. We enjoyed Wassau Valley as words can’t describe his beautiful it ... Read More
We chose this cruise as my wife and I always wanted to see Austria. This has nothing against the Ve, but Vienna is a large city. One day in the city is not enough time. We enjoyed Wassau Valley as words can’t describe his beautiful it is. Food was good. The only negative is that we felt our room was cramped. On the plus side, there are lot of extra amenities in the room such as a Flat screen TV, a small refrigerator, and a comfortable bed. The room service was excellent. I have a hearings disability. They have an excellent sound system for both tours and on ships. They were very accommodating to ensure my hearing aid and cochlear device works well with their sound system. I observed that the Ve personnel were very accommodating to limited mobility passengers. On a tour to Czech Republic, a passenger got tired while touring and the Ve proceeded to get him a cab and returned him to the ship 2 hours away. I was very impressed with Ve attending to all passengers. The shore excursions were good. Our favorite was the tour of Gotthiem Abbey. All service personnel were very good. If we have another opportunity, we will tour again with Viking. Read Less
Sail Date May 2019
What an incredible experience from Amsterdam to Prague. We saw so much of Europe. The staff was phenomenal and top notch all the way. The food was exquisite. If you had any food issues they were taken care of. The always had a chef to make ... Read More
What an incredible experience from Amsterdam to Prague. We saw so much of Europe. The staff was phenomenal and top notch all the way. The food was exquisite. If you had any food issues they were taken care of. The always had a chef to make you a omelette in the morning. The hearty breakfast was great. So much fresh fruit and pastry. The staff always had great tour guides available. They were constantly aware of the tides and the weather to keep us safe. I felt so safe serene, and relaxed. The information shared on our tv in our room were very helpful along with all the audiovoxes when we went on tours. Such a professional group of folks. We always ate at the same table as our waiter and waitress were the best. They gave us insights on the foods wherever we were on the trip. The excursions were terrific. The extra offerings were great as well. I would recommend this trip to anyone who really wants to see Europe. Read Less
Sail Date May 2019
We started our trip a day early in order to acclimatize after the long flight and booked the extra night at the hotel being used in conjunction with the cruise. We had already cruised the upper Danube with another company and chose ... Read More
We started our trip a day early in order to acclimatize after the long flight and booked the extra night at the hotel being used in conjunction with the cruise. We had already cruised the upper Danube with another company and chose Viking to travel the lower Danube, initially because they offered the cruise on the dates we wanted to travel. It was a good decision as the included excursions were exceptional from our perspective. We learned more about daily living and the culture of the post communist countries from the residents themselves. The entertainment provided by guest performers was much appreciated, from the students talking about their hopes and dreams, the young dancers in costume, the musicians playing local music, the lecture about the Serbian war, to the discussion about living during communism. We saw the destruction caused by years of war and appreciated the will of the people to claim their independence and rebuild. We visited areas less traveled so we did not experience the crowds so common with cruising. The scenery along the river was spectacular. Another interesting point was having to present ourselves for passport control when we entered the Schengen Zone at 0400 in the morning. The staff were friendly, knowledgeable and professional. The only difficulty we experienced was with accessibility. I have difficulty with stairs and need to rely on an elevator. Because the elevator on this ship was only between two floors, we were limited in our choice of cabin and I did not have access to the sun deck for the activities that were available there. Disembarkation was not the most pleasant. We had to vacate our stateroom by 0900. However after we left for an early breakfast our room was made up (bed changed, towels removed) making it somewhat difficult to finish our morning routine and final packing. Read Less
Sail Date May 2019
We loved our first Viking experience. The ship was well appointed with comfortable beds, attentive staff, and a great selection of local tours. We traveled with another couple but joined a bigger table for dinner each evening. The food ... Read More
We loved our first Viking experience. The ship was well appointed with comfortable beds, attentive staff, and a great selection of local tours. We traveled with another couple but joined a bigger table for dinner each evening. The food was delicious with a local selection each night. The wine selection was good and the bartender in the bar remembered what you liked to drink after the first night. You do not have to dress up at night for dinner. We enjoyed the evening talks about what we would see the next day. There were several tours you could choose for the day with all levels of ability to navigate cobblestone streets available. AKA the "leisurely tour" if needed with a slower pace. We attended local dinners in 2 ports that had great food and entertainment. Our cruise director was everywhere from the ship to many of the tours. Some days we walked several miles with interesting local guides. The views from the ship of the Rhine were spectacular. We chose to stay a few days afterward to explore Amsterdam. Next time I would spend a couple of days in the port before we left to get over jet lag. With airline delays, we almost missed one of our flights and had lost luggage issues. The Einar staff were on it and had the luggage in the room after dinner that first night. Read Less
Sail Date April 2019
I can't recommend Viking highly enough. We had an amazing time. The crew were so kind, the food was incredible and the beds were more comfortable than mine at home. I felt that the cruise was an excellent value for the money and would ... Read More
I can't recommend Viking highly enough. We had an amazing time. The crew were so kind, the food was incredible and the beds were more comfortable than mine at home. I felt that the cruise was an excellent value for the money and would have expected a higher price for how good of an experience we had. I enjoyed the variety of excursions available to passengers and just relaxing on the boat as well. I get motion sick, but could not tell that we were moving. I loved being able to see the beauty of three countries while staying in one room and not having to worry about finding my way to tourist attractions or popular areas. My grandma cannot walk very far and she was still able to enjoy the trip. We chose to extend our trip with three nights in Amsterdam and I am so glad we did. The flower markets, museums and the Anne Frank House were well worth it. The only downside to the trip was that it was not longer. If anyone is considering a Viking Cruise, don't hesitate! Read Less
Sail Date November 2018
First of all I apologize for the lateness of this review as I've been busy with life since getting back. We went on the Viking Emerald Yangtze River cruise because a.) we wanted to see the real China, and b.) our daughter was ... Read More
First of all I apologize for the lateness of this review as I've been busy with life since getting back. We went on the Viking Emerald Yangtze River cruise because a.) we wanted to see the real China, and b.) our daughter was studying abroad in Shanghai and we decided to tack on a few days at the end of the cruise to visit her. It was our first Viking cruise, and if it was indicative of how Viking operates I am looking forward to being a repeat customer. Our journey started in Beijing. It took use four hours to get through the multiple lines, two artificial intelligence photos, one misplaced bag and countless immigration officials at the Beijing airport. We were sure that the Viking official who was to pick us up would have left by the time we made it through the gantlet. I was preparing to get a cab to our hotel. But no, Leo, who would serve as our guide throughout the trip, was waiting at the end of the maze for us. That got everything off to the right foot. It really is more of a tour than a cruise. You are split up into groups of about three dozen, and you stay in that group the duration of the trip with the same tour guide. You also start to make friends with a variety of people you did not know before. Leo was fantastic. The poor guy was herding cats the whole trip, and it started five minutes into our first tour at Tiananmen Square, where one person made a wrong turn almost immediately as we got off the bus. But Leo was patient, and eventually he was reunited with the group. China is a strenuous tour. But not impossible. There's a lot of walking, Viking did arrange a wheelchair for one person in our group, and even though China is not an accessible-friendly country, he did manage quite well with the aid of a Viking associate. Basically our tour started with land tours in Beijing, Xi'an, and Chongqing. That took about five days. In Chongqing we boarded the Emerald and traveled down the Yangtze for about six days. Then from Wuhan we flew to Shanghai to complete the tour. Viking offers the same tour in the opposite direction. In addition to the tourist sites, we got to see how regular people live, meeting an artist in her home in one of the poorest sections of Beijing, and visiting a primary school that is sponsored by Viking. The food was spectacular. We had Peking Duck in Beijing, and a variety of food throughout the trip both o the ship and in restaurants. I don't drink so I can't attest to the wine and beer, but I heard no complaints. The ship was great. The public rooms and our guest room were well-maintained and clean. The staff was friendly and always available to help. If China is something on the bucket list, I would highly recommend Viking. Read Less
Sail Date November 2018
For my sister's 65th birthday, we decided to cruise southern France with Viking. She & her husband started with the pre-cruise stay in Nice (which they loved), and my cousin and I joined them on the ship at Avignon for the cruise ... Read More
For my sister's 65th birthday, we decided to cruise southern France with Viking. She & her husband started with the pre-cruise stay in Nice (which they loved), and my cousin and I joined them on the ship at Avignon for the cruise to Lyon. I have been on several river and a couple of ocean cruises with Viking, so it was no surprise that the week was delightful. The staff catered to us & made us happy every day. The cruise director was personable & perky; it was always a joy to have her company. This was southern France, so I wasn't sure if the food could live up to expectations, but no problem pleasing us & reminding us that we were in France. The young chef did not disappoint. Good food, good cheese, good wine. Happiness. Three excursions exceeded my expectations: Flavors of Provence in Avignon, the included tour in Lyon with Christian, and the all day Lyon tour Truffles and Beaujolais. In Avignon, Maison de Fogasses with Chef Luigi Baptiste was the best of the best! I think he enjoyed us as much as we enjoyed him & his lunch! Christian took us into "secret" passageways & shared his Lyon. And the truffle dog Chinook was as delightful as the truffle inspired dishes served to us on the truffle farm! No disappointment on this trip; the only problem is that I want to repeat the experience. Read Less
Sail Date September 2018
I have been to several countries since 1992, but never to Hungary, Austria and Germany. The cruise was wonderful traveling along the Danube River. It was wonderful not having to always leave the ship to see so many interesting sights. ... Read More
I have been to several countries since 1992, but never to Hungary, Austria and Germany. The cruise was wonderful traveling along the Danube River. It was wonderful not having to always leave the ship to see so many interesting sights. We had an outside balcony so we could sit and enjoy the beautiful scenery along the way. We really liked the optional tours we took by bus. I had a bi-lateral knee operation two years ago and the walking tour was excellent, as I was in the leisure strollers group and I used my cane. The guides were so well versed and ready to answer any questions we had. The food was excellent and we had many dining choices such as buffet, sit down dinners and snacks and we got to choose from standard choices like hamburgs and sandwiches and ethnic foods, like Hungarian Goulash. I taught a Foods class and attended the Culinary Institute in Hyde park, N.Y., so i know what a good chef we had. I love classical music and the concert by the residence Orchestra at a castle in Vienna was wonderful. I also taught History at one time and the trip to the courtroom where the Nazis were on trial was spell binding. The guide was such an excellent speaker and during the hour we were there, the guide was spell binding. The service was excellent and if we wanted anything, such as more sauce for a meat, it arrived immediately after it was requested. I certainly would go again. I haven't been to Sweden and my Paternal Grand-Mother was born in Stockholm, so Id like go go there. Read Less
Sail Date September 2018
I've been reading about Viking river cruises for years in the brochures that arrive in my mailbox. Two years ago my sister and her husband took this trip. My sister (who is an avid complainer) not only had absolutely nothing to ... Read More
I've been reading about Viking river cruises for years in the brochures that arrive in my mailbox. Two years ago my sister and her husband took this trip. My sister (who is an avid complainer) not only had absolutely nothing to complain about, but raved about everything connected with their trip. That sold me. When my husband and I decided to give Viking a try, we chose the Rhine trip. Viking has an exceptional way of letting you research the ports you will visit, and details of excursions through their My Viking Journey portal on their web site. Since anticipation is a fun part of any trip, the portal really whets your appetite for the upcoming trip. Embarkation is beyond smooth. Our bags were whisked away to our cabin even before we climbed out of the cab that Viking had sent to pick us up at the airport. The ship, small by ocean cruse ships, was beautifully appointed and more than large enough to comfortably accommodate our 181 fellow passengers. Our cabin was very comfortable (loved the heated floor in the bathroom), pristinely clean, and taken care of by a steward who moved in and out quite unobtrusively with fresh flowers, fruit, and linens. The dining room was large enough to accommodate all guests at the same time, and there were no assigned tables/seating. The food was much better that any ocean cruise ship we've been on, and while there were not dozens of choices at each meal, there were more than enough to satisfy. Viking brings local artisans and artists onboard to entertain. From glassblowing to German folk music to classical strings, each experience was most enjoyable. The shore excursions were spot on. They showed us the medieval Europe that we came to see. Perhaps the most important thing here is that my husband is disabled (but not wheel chair bound). He was able to move about the ship easily. He was able to go on all of the included excursions (thanks to the "E" group that saw all the same sites as everyone else, but at a slower pace), and several of the optional excursions as well. The onboard staff as well as the tour guides and drivers were exceptionally knowledgeable, accommodating, and in most instances, just down right fun. We've already booked our next cruise - on the Danube! Read Less
Sail Date July 2018
After cruising the Seine two years ago, we decided to make the Rhine our next cruise. Viking never disappoints. From the moment you step off your flight ( with Viking having great airline prices too) from the time you leave, every staff ... Read More
After cruising the Seine two years ago, we decided to make the Rhine our next cruise. Viking never disappoints. From the moment you step off your flight ( with Viking having great airline prices too) from the time you leave, every staff member makes you feel at home. We loved every port and excursion. We added a dinner in Rudesheim excursion and it was just what we wanted to be a part of. It was a fun night in a small German town with lots of music, authentic food and drink. I was not in my best walking form so the day I chose not to leave the ship was still enjoyable. The staff made sure I was comfortable, and well fed as well. We extended our stay in Lucerne. If you can, take the Pearls of Switzerland excursion. It was a day packed with fun and adventure ending with a wonderful fondue dinner. We are looking at the Danube next as well as taking a Viking ocean cruise We will not look at other riverboats as Viking has it all for us. Read Less
Sail Date July 2018
My husband and I recently made our second Viking cruise. Both trips were wonderful. The excursions and ship entertainment were both enjoyable, but the most outstanding thing about both trips was the service. So many situations come to mind ... Read More
My husband and I recently made our second Viking cruise. Both trips were wonderful. The excursions and ship entertainment were both enjoyable, but the most outstanding thing about both trips was the service. So many situations come to mind when I say service but one was most memorable. At about 9:00 PM on a Wednesday evening I realized that I had not packed enough insulin for my husband. Immediately, I went to the front desk to ask about medical possibilities for getting a new prescription on France. The attendant called a doctor who came to us. He examined my husband, wrote us a script, and said that we needed to have it immediately. Now the most amazing part: a young ship employee actually ran from where we were docked to a pharmacy to get our medicine! he had it back to us in almost half an hour. Now that is service! Read Less
Sail Date June 2018
I have never been to that part of the world and I had always heard the Danube cruise was the one to take. We were not disappointed. In fact, the experience far exceeded our expectations. From the minute we left the U.S. until we ... Read More
I have never been to that part of the world and I had always heard the Danube cruise was the one to take. We were not disappointed. In fact, the experience far exceeded our expectations. From the minute we left the U.S. until we returned this was by far the most memorable vacation we have experienced. To experience, first hand, the history and the grandeur of the European ports we visited was truly a series of memorable moments. The staff and crew of the Hermod could not have made the experience any more memorable or fun. They are true professionals and it would be an honor and pleasure to sail with them again. When sailing with Viking please know if you have any dietary restrictions, they are more than happy to accomodate your needs. Vienna was one of my favorite stops but be advised, you arrive on a Sunday and other than cafe's and typical street vendors, the stores are closed. That was the only disappointment we experienced and even so, it was still a wonderful experience. Budapest is a wonderful city and we were fortunate enough to spend a couple extra days there. It was most definetly well worth it. Read Less
Sail Date June 2018
We chose the cruise because of the cities we were visiting and the brochure which spoke to some education regarding the history. The service was wonderful. Food was good but definitely not exceptional . I like the concept of have ... Read More
We chose the cruise because of the cities we were visiting and the brochure which spoke to some education regarding the history. The service was wonderful. Food was good but definitely not exceptional . I like the concept of have beverages available during the dinner and lunch. The lounge was very comfortable and the front deck, when the sun came out ,was fantastic. It was a bit cool during the first half of the cruise so the top deck was not available. That and the locks prevented the top deck from being open. For the most part, the ship was lovely and very well attended to. Due to the brochures prior to the trip I expected more discussion regarding the city and the surrounds to be visited next, prior to the each excursion. There were announcements each evening prior to dinner, however the dialog was very difficult to comprehend/understand due to linguistics etc.With the only information to come was from the tour guides and the crowds of the excursion it became impossible to keep together and hear clearly what the guide was saying. The connection upon arriving at the airport was great and very organized. However the announcements prior to the first excursion were unclear and consequently we missed the first one we paid for and got on the wrong shuttle bus. For the staff standing on the stairs in lobby of the hotel and shouting out "instructions for the next event it was impossible to comprehend instructions with large groups of people and poor organization in that instance. The departure in Paris was quite different - it was a real nightmare with not nearly enough help at the airport. Our flight was canceled so we were hustled to another flight, but left with little an to no assistance. We were delivered to a little room for assistance but had no idea why and little knowledge of how to get to our plain. As it was we almost missed our flight causing a great deal of stress in an unfamiliar airport and staff who kept telling us we had to wait in line for a wheel chair which we did not need. The staff had no idea why we were left in a room with one service person (who spoke little Eng) and waiting for help. Viking really missed the mark on this issue as it was way to close to being a disaster for my us as well as another couple who were in the same predicament. Often the excursions were not given enough information regarding the difficulty walking etc. Quite often we got half way into a tour and found out we would not be capable to completing (i.e the Castle and Trier) We got up to the castle and then were told that the climb would be far too difficult for my spouse, so we could do nothing but sit and wait for all to complete the tour. Read Less
Sail Date June 2018
We spent a week in Switzerland, starting in Geneva, we traveled on tomZurich, Zermatt and Basel where we got onto the ship. What a gorgeous country Switzerland is! Wethen took a Rhine cruise and ended up in Paris for 3 days. All taken ... Read More
We spent a week in Switzerland, starting in Geneva, we traveled on tomZurich, Zermatt and Basel where we got onto the ship. What a gorgeous country Switzerland is! Wethen took a Rhine cruise and ended up in Paris for 3 days. All taken care of by Viking. It was effortless, no hassels, first class hotels . The train ride was amazing and the tour guides are really superb, nothing was left to chance and our comfort was all that mattered. Food allergies were taken very seriously and the chef made sure everything was done correctly, the waiters were excellent and left nothing to chance they were truly five star. The tours were amazing, very knowledgeable guides and for the slower passengers there was always a group that took an easier path and fewer stairs. This was our 34th cruise, 2nd with Viking and we are now loyal Viking travelers. We have booked and Alaskan and a Mediterranean Ocean cruise for next year. Read Less
Sail Date June 2018
This was our first experience with Viking cruises we chose the 15 day cruise through Europe vacation. The experience beginning with ease of booking - and information from my viking agent was superior. Every need was met.. greeted at ... Read More
This was our first experience with Viking cruises we chose the 15 day cruise through Europe vacation. The experience beginning with ease of booking - and information from my viking agent was superior. Every need was met.. greeted at the airport.. Quick service to the dock using purchased Viking transfers. The room was very nice with every amenity needed and the crew I can’t say enough about. All excursions choice we’re excellent Allowing for all degrees of walking abilities from strenuous too easy I highly recommend a Viking cruise experience… But be warned you will be spoiled treated like a king or queen and not want any other vacation cruise line. It has been three months since our return and we have chosen to book the Viking ocean cruise beginning in Spain during the Mediterranean. Food choices on a river cruise or superior I have no complaints about a single item went wrong !! Read Less
Sail Date June 2018
We wanted to cruise the Danube, and heard great things about Viking. The date worked out for us. Unlike other cruises, we had a full day in every port. The port talks on board let us know what to anticipate at each port, and in ... Read More
We wanted to cruise the Danube, and heard great things about Viking. The date worked out for us. Unlike other cruises, we had a full day in every port. The port talks on board let us know what to anticipate at each port, and in addition to a free excursion at each, we were offered really interesting options. We went on several free tours, generally great introductions to each town or city, but our favorite was an amazing concert just for Viking passengers one night in Vienna. It included a brilliant ten piece orchestra that sounded twice that large as well as two opera singers and two ballet dancers. The program was not only glorious but also interspersed with humor at times. There were several standing ovations toward the end. The food at every meal was absolutely delicious, with many entree choices as well as great buffets. Our cruise director, George, made the cruise so much fun. Along with local entertainers, George and his pianist Boris kept everyone dancing, and his humor as well as his singing was delightful. We were truly treated royally by the entire staff and can’t wait to go on another cruise with Viking. Read Less
Sail Date June 2018
We chose Viking River Cruises for our first cruise - and loved every minute of it. Viking handled all our luggage from the time we landed at the airport and by the time we were brought to the ship, our luggage was waiting for us. Amazing! ... Read More
We chose Viking River Cruises for our first cruise - and loved every minute of it. Viking handled all our luggage from the time we landed at the airport and by the time we were brought to the ship, our luggage was waiting for us. Amazing! Viking also provided wonderful information on our departure city and each stop along the Danube, Rhine, and Main Rivers. We arrived a few days before our departure from Budapest and thoroughly enjoyed exploring Buda and Pest. At the end of our cruise, we opted to spend a few days in Amersterdam as well. I would highly recommend those thinking of taking The Grand European Tour do precisely that! While cruising along the river, we took full advantage of the excellent excursions and felt we learned quite a bit about each city we visited. The Skirnir was lovely. Our room had everything we needed and was a model of minimalist perfection. Heated bathroom floors were an unexpected treat! The Skirnir is a longboat, not a giant ocean-going vessel but rather an intimate-sized ship holding approximately 185 guests. Still, it offered several dining areas and an outdoor exercise track for walking - or in our case, spontaneous yoga classes. The staff was amazing - catered to everyone and made all of us - there were 8 in our party - feel welcome and special. While none of us were disabled, it was interesting to note that those with disabilites were accommodated just as easily. Elevator onboard was a plus. As I said, everyone was catered to by the thoughtful, friendly and capable staff. Ship Director Steven was quite possibly the best host ever! He was knowledgeable, entertaining and talented. That man could sing!!! Since our return, I have been recommending Viking River Cruises to everyone who followed our trip on our Facebook page. My husband and I have even signed up for two more cruises. The whole cruise was a wonderful experience. Thanks, Viking!!! Read Less
Sail Date May 2018
Staff was friendly and helpful. I'm handicapped so I liked that there was a separate tour that went slower for those of us that couldn't walk that much. The staff were so attentive they had me on the easy tours without my ... Read More
Staff was friendly and helpful. I'm handicapped so I liked that there was a separate tour that went slower for those of us that couldn't walk that much. The staff were so attentive they had me on the easy tours without my having to sign up. I loved that the ship sailed while the group was on tour so if I wanted to stay behind I could enjoy the sailing and not feel left out. The rooms were cramped but clean and modern and our housekeeper was very attentive. The food was delicious except for German night. That night the dining room was over crowded and the food was not to my liking. The entertainment was fun and we enjoyed the pianist who played all the time. We had a blast at party night. We bought the silver drink package and found it helpful to get top shelf drinks. I would definitely take another Viking Cruise. Read Less
Sail Date May 2018
Our family, my two sisters, my brother and his wife, took our Mom on this cruise, as she had been begging for several years, slipping cruise brochures in our mail slots for many years! Our Dad passed away from Alzheimers, the previous ... Read More
Our family, my two sisters, my brother and his wife, took our Mom on this cruise, as she had been begging for several years, slipping cruise brochures in our mail slots for many years! Our Dad passed away from Alzheimers, the previous summer, so we decide to surprise her with the cruise. Our favorite part of the cruise was Nikolai, our server who thankfully we met on the first day!!! He was absolutely incredible, speaking in several different languages to our family as we speak Russian, as well as English and conversing with our Mother, who speaks Spanish also. We felt as if he were part of our family by the end of the cruise! He was super funny, extremely attentive and perfect at his job! We also loved Zoran, Adam, Sorin and Ivaylo, they all went out of their way to make it a perfect experience for all of us!!! It was clearly evident that all of the staff, from the Captain on down to our housekeeper, took pride in all that they did for all of us! Four of us had the smaller rooms and my Mother and older sister had the larger suite, all of which were beautiful and luxurious! The best all around Customer Service and cruising Experience ever! Read Less
Sail Date May 2018
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