1 Helpful Vote
Sail Date: October 2015
This was my first Viking cruise, and it was a huge expense for me -- but it was worth every dollar. The boat was beautiful, the staff was incredible, the scenery was gorgeous, and the excursions were mostly perfect. I loved every part of ... Read More
This was my first Viking cruise, and it was a huge expense for me -- but it was worth every dollar. The boat was beautiful, the staff was incredible, the scenery was gorgeous, and the excursions were mostly perfect. I loved every part of this journey. I'm sure there were people on the boat who expected something more luxurious, but I will say it was every bit as luxurious as anything I would have expected. I was particularly impressed with the crew, every one of them -- Claudia the cruise director, and all the other staff. I have never seen a staff work so well together. Claudia actually commented on how fun this group was. Lucky us!!! Read Less
Sail Date: September 2015
We had a great trip and really enjoyed all the things we saw and did. Meet lots of wonderful people on board the long boat. The crew was very friendly and helpful. Our program directors was a fun lively gal. Saw so many things on ... Read More
We had a great trip and really enjoyed all the things we saw and did. Meet lots of wonderful people on board the long boat. The crew was very friendly and helpful. Our program directors was a fun lively gal. Saw so many things on the shore excursions. Glad we took lots of pictures to help us remember all the places we were. Although all the guides were very knowledgeable and eagerly shared their wealth of knowledge, sometimes it was almost too much. There is only so much history one was adsorb at one time. Probably would have preferred to have a little less guided time and a little more free time on most of the shore excursions. Sitting on the top deck of the boat while going down the Moselle River, the scenery was beautiful. Was disappointed that on the Main River the top deck had to be closed for safety reasons because of all the low bridges. Thank you Viking for a wonderful trip. Read Less
Sail Date: September 2015
I loved everything about City of Lights trip. Our accommodations in Paris and Prague were wonderful. I loved both of these beautiful cities. We met out Program Director, Claudia, in Paris. Claudia is extremely knowledgeable and lots of ... Read More
I loved everything about City of Lights trip. Our accommodations in Paris and Prague were wonderful. I loved both of these beautiful cities. We met out Program Director, Claudia, in Paris. Claudia is extremely knowledgeable and lots of fun! How she kept track of all of us is beyond me. She was always available to answer our questions or assist us in any way. Our group of 20 wanted to adopt her! The river cruise was absolutely fantastic! Everyone on board was very friendly, helpful and welcoming. They were also excellent at carrying out their various responsibilities. They could not do enough for us. I found river cruising to be a wonderful way to travel. The ports of call were fascinating. I learned so much from our tremendous guides. A few times some of us decided to stay on board instead of going on the tour. It was beautiful to see the towns and vineyards along the rivers. The free time we spent in the ports of call was very much appreciated. We were able to get a feel for the various places and people by stopping at cafes, shopping and just walking around. The food on the boat was excellent at every meal. I enjoyed hearing about the evening meal preparations from our chef, Andy, at our daily briefing. We had surprises from the kitchen everyday including a beautiful dessert buffet one afternoon.The demonstrations (cooking, German lessons etc.) and the special programs we had in the evenings including a classical pianist and violinist and the traditional German folk band were wonderful. My criticism are that due to low bridges we were unable to use the top deck for a number of days. Also, we had a near catastrophe when several people from our group attempted to go on the top deck after dinner and were almost hurt or killed by a low bridge. The captain screamed "get down" and they were scared but ok. I believe we should have been informed that there would be times when we would be unable to use the upper deck before we signed on. And certainly a rope or barrier should be put up to prevent people from going up the stairs when it is dangerous. Overall it was a fantastic experience. This was my first trip abroad and after City of Lights I know it won't be my last. I hope to take a river cruise again in 2017! Read Less
Sail Date: August 2015
My first cruise ever. We were treated wonderful for the most part on the Oden. The food was great! The cabin was more than adiquite and the boat was wonderful. Going down the rivers were great. We did encounter a problem in the ... Read More
My first cruise ever. We were treated wonderful for the most part on the Oden. The food was great! The cabin was more than adiquite and the boat was wonderful. Going down the rivers were great. We did encounter a problem in the service the last evening we were there by the servers. They were usually servicing a group of ladies at thier table and another couple came and sat there, we joined them. We were one of the first in the dining room and the last served, feeling somewhat snubbed . The main problem was the shore excursions with many groups of people and lots of tours around us. I like going to a place, taking time to learn and absorb. The hotels were fine, although far away from elevators and such. I think it is just what my needs are. I am an artist and would have liked to just sit and sketch more and take time to learn more about the people and the envirament. We did have some time at one of the German towns. I did a little sketching while waiting for the bus. My husband did not like being withen crowds of people all the time. Read Less
Sail Date: August 2015
This was by far our favorite cruising experience. We had only done ocean cruises prior to this. Viking staff were knowledgeable and organized. The hotels they selected were top notch. We also enjoyed the guided tours which was a ... Read More
This was by far our favorite cruising experience. We had only done ocean cruises prior to this. Viking staff were knowledgeable and organized. The hotels they selected were top notch. We also enjoyed the guided tours which was a pleasant surprise. Our room was very roomy and the bathroom was so much bigger than we expected. Loved the smaller venue with only 180 passengers. The food and service was excellent and we liked the menus which were designed to feature local cuisine. It was so relaxing and the European countryside was mind boggling. Would definitely go on another river cruise. Read Less
1 Helpful Vote
Sail Date: July 2015
Our first river cruise. The hotel in Paris (Le Meridien) was nothing special, small room looked a bit worn but Prague Hilton was nice. It was hot in Paris/Germany/Prague during our trip. The A/C in the ship's dining room had some ... Read More
Our first river cruise. The hotel in Paris (Le Meridien) was nothing special, small room looked a bit worn but Prague Hilton was nice. It was hot in Paris/Germany/Prague during our trip. The A/C in the ship's dining room had some trouble keeping it cool during dinners but our cabin (Veranda Suite) was always cool. Most of the tour guides were excellent. Entertainment on-board was just okay. Enjoyed the sun deck when it was open (part of the trip has low bridges mandating closure of the sun deck). If we we do another river cruise, we will do one where all nights are on the ship. The long bus rides Paris--->boat--->Prague and all the baggage handing were a hassle. But all-in-all it was a good, fun experience. Met some great people. Read Less
5 Helpful Votes
Sail Date: July 2015
Our very expensive Cities of Light Cruise proved to a huge disappointment. The service crew and tour guides were stellar - God bless them every one. But the boat crew and management not-so-much. There were a number of problems that ... Read More
Our very expensive Cities of Light Cruise proved to a huge disappointment. The service crew and tour guides were stellar - God bless them every one. But the boat crew and management not-so-much. There were a number of problems that weren't properly addressed - some that began on Day One and continued until we disembarked. • Mooring locations o On our final night, we docked in a dismal industrial basin with a view of rusting railroad cars, cranes, shipping containers and a grain elevator. Not what I expected nor what I feel that I paid for. o On at least two occasions, our ship was rafted with another Viking ship. Our expensive balcony was just inches away from a cabin on the neighboring ship. There was no view possible, and for privacy we had to draw closed the heavy drapes making our cabin as dark as a cave. Once this was remedied within a few hours (a few too many), but on another night we had no view and no daylight from before sunset to after sunrise. The blocker was another Viking ship, so I feel strongly that Viking should have planned to avoid this. o The boat rarely stayed in any location long enough for evening strolls through the towns. Often we were too far away from the towns anyway! • HVAC o The thermostat in our cabin was programmed such that we simply could not get adequate cooling. When we reported this on the first day, we were told “we’re working on it.” But from start to end it was never repaired. • No internet access o Access wasn't just spotty -= it hardly existed at all. Nowhere on the ship was the wireless signal any better than 50% and most often it was a single bar that incessantly failed. o I purchased my own router in Nuremburg and installed it in our cabin. This gave me a good feed into the wired network on the ship but the ship’s satellite link never worked at all well. It appeared that antennae at the rear of the ship could have been raised for a better signal, but to the best of my knowledge they never were. o Another passenger bought his own router but his wired feed to his room failed altogether after two or three days. • Buses, buses, buses o We spent far too much time riding in tour buses. Not just at the start and end of the cruise, which was expected, but there was constant bussing from poorly-situated moorings. The hope of taking an evening stroll through some quaint ‘old town’ was seldom realized. • Water problem o Late one afternoon, I stood covered with soap in the shower for just under 10 minutes until the water started running again. One expects that some interruptions might occur when switching between on-board and shore-delivered services, but one also expects to be forewarned. • Food o The food was good, but the ship’s “banquet style” service model let us down. Hot food was often tepid on arrival, and beef dishes were over-cooked. • Sun Deck o The sun deck was closed for about ¾’s of the trip with no explanation until we asked. Stairways were blocked with a chain labeled “closed temporarily” but really it was more like “open” was the temporary condition. • Different walks for different folks o On two of the walking tours, “leisurely” walkers (elderly and handicapped) were mixed in with the fitter folk. This didn’t work well for anybody: the infirm felt rushed while the others were frustrated by the snail’s pace of travel. On balance, I do not feel that I got fair value. There were so many easily-avoidable issues that it is difficult to imagine that Viking will be interested in improving anytime soon. I conducted an un-scientific survey of fellow passengers. Many shared my concerns but few were ready to publicly admit that they’d spent so much money for so little value. Their skewed public ratings may beguile prospective travelers so don 't get taken in. On a final note: I sent this complaints to Viking immediately upon our return to the States. I was assured that someone would contact me to discuss my concerns, but of course they never have done. So much for Viking's customer service... and that's why my renting fell from "poor" to terrible. Regrettably, I must recommend you avoid taking a river cruise with Viking. Read Less
Sail Date: April 2015
This is the first Viking cruise for my wife and I. We were celebrating our 30th wedding anniversary. The cruise was excellent, service, food, cabin, etc... all excellent. The staff was wonderful and very helpful. All the tours were ... Read More
This is the first Viking cruise for my wife and I. We were celebrating our 30th wedding anniversary. The cruise was excellent, service, food, cabin, etc... all excellent. The staff was wonderful and very helpful. All the tours were well organized and very interesting. We liked it so much that we are scheduled to go to China and Hong Kong in Oct of 2016 and considering the Med cruise in 2017. My wife enjoyed the gourmet meals the most. She owned and operated a restaurant for almost 20 years so she knows good cooking and food presentation. Service in the dinning room was excellent. The wait staff was excellent, they went the extra mile to accommodate our every need. Since the ship was small, entertainment was average; live piano. I had a slight disagreement with the piano player in that 'as time goes by' was not a classic song. Any film buff will tell you that this song is an all time classic. Highly recommended Read Less
1 Helpful Vote
Sail Date: March 2015
My daughter & I just got back from the Cities of Light cruise. We added two nights in Prague & then cruised the Main, Rhine, & Moselle & eventually ended up in Paris. It was a wonderful trip & worth every penny. The ... Read More
My daughter & I just got back from the Cities of Light cruise. We added two nights in Prague & then cruised the Main, Rhine, & Moselle & eventually ended up in Paris. It was a wonderful trip & worth every penny. The ship is immaculate & all the staff people are exceptional -- friendly, helpful, & gracious. The food was outstanding. Viking organized everything, including luggage, transfers, guided tours, & several on-board activities. Diana, our program director, was 100% on top of everything. We will definitely consider Viking again. Read Less
Sail Date: April 2014
My wife has been on an ocean cruise before and been after me to try cruising. I was never very interested in spending time at sea in a floating hotel; I'd much rather be exploring the ports. So when I came across some info on river ... Read More
My wife has been on an ocean cruise before and been after me to try cruising. I was never very interested in spending time at sea in a floating hotel; I'd much rather be exploring the ports. So when I came across some info on river cruises which indicated more of a focus on the destination rather than the trip, I decided to try it out. I wasn't disappointed. I had Viking arrange transportation between New York and Budapest (and return from Munich) and all was handled well. Travel info arrived well in advance and I was able to upgrade seating with no problem. Airport transfers were handled very efficiently by Viking. We arrived in Budapest Saturday afternoon. Unfortunately, it was too late to visit the Central Market Hall (closes early on Saturday). In fact, this was one of my few disappointments with the cruise, since the market is not open on Sunday, so we weren't able to visit. Had I realized this when booking, I might have done the cruise in the reverse order. Embarking was straightforward and efficient, and we were quickly settled into a very good cabin. Space was quite adequate, with plenty of room to store all we needed and more. Bathroom was nice with a good shower (plenty of pressure and hot water). Heated floors are a nice touch, and my wife loved the provided toiletries (in fact, we bought some on board form the ship store and she is looking online for others). Safe and small refrigerator provided in the cabin were nice. A large bottle of water was provided as well, and replenished whenever used. The provided TV content is limited. 9 channels, of which 2 are bow and lounge cameras (both very useful), 3 were cable news channels. Of the remaining, two channels (a US sports and and a NatGeo channel) never had any programing the time we were on board. In addition, the ships active map feature never worked right (stuck in one location), and the itinerary weather function stopped working after the second or third day. The WiFi on board was spotty (had to stand near the door in the stateroom to receive, better in the lounge), but was very slow when it did work, even in port. Other than these minor technical issues, the ship was in excellent shape and very nice. In our early 50's, my wife and I were definitely near the lower end of the age bracket for this cruise. There were a few in their 30's and 40's, most in the late 50's -70's, with a few in the 80's. The crew reported that there appears to be more younger people, as the average had been in the 70's. As a result, the musical selections for the on board pianist/musician was pretty dated. He was talented and hard working, but dated. If Viking wants to draw more younger patrons, they ned to think about adjusting entertainment accordingly. As far as dress code goes, I followed the suggestion in the literature to "dress up" a little for the Captain's welcome dinner and wore a jacket. Few others did. The range of dress varied a lot, from jeans to jackets and tie. Having to do it again, I wouldn't likely bring anything more than a button down shirt. Again, I think with a younger crowd it will start to tend that way, which is quite fine with me. Weather was pretty good for early April. The first few days were short sleeve weather (upper 60's to low 70'sF), allowing time topside or in the aquavit lounge. A little cooler (50's) with rain off and on for 2 days. The crew was exceptional, never failing to meet anyone's request when asked, and always maintaining a very positive attitude. They seemed to be having a good time, so either they were or were very good actors!. Any minor request we (or others I saw) made was quickly and efficiently addressed. Food was good, better than I anticipated. Choice of 3 appetizers, entrees and desserts each diner. Generally found something I would like, but if not, the standard steak, chicken or ceaser salad was also available. Chef also provided an amuse bouche before appetizers, which was nice. Crew was very efficient at feeding all 190 people simultaneously for dinner. Dinner service took about 100-120 minutes total. Only issue was that all those people in the dining room, the noise level was high, making it difficult at times to converse. Not sure what could be done about that. Breakfast was open seating over about a 2 hour period, and could also be taken in the aquavit lounge (reduced menu), where it was nice to eat exposed to the elements. bar service was very good. We didn't pay for the extended beverage plan, as we knew we wouldn't drink that much to make it worth while. Beer,soft drinks and wine were provided at lunch and dinner. It was a minor annoyance to pay for soft drinks outside of meals (for example during cocktail time). Coffee, tea and hot chocolate were always available (usually with cookies or pastries) and was well appreciated. Adding soft drinks to this would make it perfect. Since it appeared they used bottled soft drinks instead of fountains, I think it makes that impractical. Tours in general were handled well. Announcements were made 15 minutes prior to departure, and I think all excursions left on time (within a couple of minutes), which I really appreciate. Buses were very new, comfortable, and well maintained. All of our drivers were excellent and very adept at manuevering in very tight quarters. We found out later that the buses are in general exclusively contracted to Viking, which ensures high quality. Headset units provided for the tours worked very well (of course many of us had to help some of the more technically challenged to get to the right channel and turn up the volume!). Umbrellas were provided on rainy days, and bottled water for the trip; a nice touch. Upon return to the ship, they often had a cold drink or a snack waiting as you crossed the brow, which was, again, much appreciated. My only comment on the excursions was that they were usually too short. With a departure of between 8-9 and returning to the ship for lunch, it limited the amount of time at the destinations. Also, I think that was in part to limit the time for those who couldn't keep up. Offering an optional extended tour for those more active that left early and didn't need to return to the ship for lunch could allow for much more time in town, with more walking rather than bus time. Again, with a younger crowd I suspect this could become popular. I won't go into the relative positives and negatives of all of the ports, but each had there own positives and were worth visiting. Read Less
Sail Date: July 2013
My neighbor and I had planned this trip for about two years and were not quite sure we would actually be able to go because of the severe flooding that occurred about a month before we were scheduled to leave. We began our 15-day Grand ... Read More
My neighbor and I had planned this trip for about two years and were not quite sure we would actually be able to go because of the severe flooding that occurred about a month before we were scheduled to leave. We began our 15-day Grand European Tour with a 2-night pre-cruise stay at the Hilton in Budapest. Viking had done all the travel arrangements from air travel to transfers, and they did a superb job! We were met at the airport in Budapest by a Viking representative who quickly secured a private taxi to take us to the Hilton Hotel in Budapest. Our driver was quite knowledgeable and gave us a wonderful history of the area as we drove to the hotel. The Hilton Hotel is in the ideal location of Budapest in the old city. Our room overlooked the river and the Fisherman's Bastion. A Viking desk was situated in the lobby of the hotel, and we were given excellent recommendations for sightseeing and dining by the two very accommodating Viking representatives. Budapest is an amazing city, quite beautiful and tourist friendly, and everyone we came in contact with spoke English. Just one caveat--we mailed post cards from the post office in Buda. The clerk took over $30 for postage and said she would apply the stamps. However, none of the post cards has arrived to date. As we left on the Odin from Budapest that first night, we were provided with an extraordinary view of the Castle district and bridge lit up in all its glory. Our cabin was located on the main level in the middle of the ship, and we had a balcony. I would recommend it as we spent many pleasant afternoons there enjoying the solitude. Since the bathrooms in the cabins do not provide the level of privacy that one has at home (glass doors), you can retire to the balcony while your companion uses the bathroom. The public lounging areas of the ship were quite comfortable whether you wanted sun or shade. Many people enjoyed the sun deck on top of the ship. Unfortunately, low bridges caused it to be closed about half of the time we were traveling. The tours or excursions were provided by guides native to the areas where we were traveling and were quite good for the most part. Our only complaint was our tour guide in Cologne who put everyone to sleep with his lack of expression. The Program Director on this trip was Lucia (she was filling in for the regular director who was on vacation). Many on the ship called her St. Lucia as she was extraordinary in her ability to make sure everyone was accounted for and doing well. If there was a problem, she was there in an instant to handle the issue. Viking could not pay her enough for all she did to make everyone comfortable! I think the food on board was quite good. Thomas, our chef, was there to greet us as we walked into dinner each evening. He provided all the passengers with a tour of his kitchen, a tour of one of the markets where he buys his food, and even did a cooking demonstration of waffle making with a sample for all at the end. While we did have lunch at a few restaurants in two of the cities we visited, Thomas' food was far superior!! By the way, he is quite a team player. We saw him taking luggage off the ship and sorting it (as did Lucia) as we prepared to depart for the airport. While we were in Nuremberg, we were informed of the Lock Workers Strike and the fact that we would not be able to travel that night as planned. This caused the group to be bused to Bamberg the following day. Since we had missed a full day of travel, our visit to Kinderdijk was cancelled and our visit to Cologne was cut short. I guess this is precious little to complain about since we had perfect weather the whole time and many who had trips scheduled in June ended up traveling mainly on buses due to the floods. My only complaint was not being able to much of Amsterdam. However, there was a large group heading back to the airport at 7 a.m., so our bus driver took a little extra time to give us a very short tour of the city as he drove to the airport. If you can afford it, I would recommend both the pre-and post packages for Amsterdam and Budapest! All in all, this was a spectacular trip, with incredible scenery. We also met some wonderful people on board and shared some laughs and fun with them at dinner each evening. I've read many complaints about Viking failing to respond in a satisfactory manner regarding cruise disruptions. However, the crews on the ships are deserving of much praise in the way they go above and beyond to provide a good experience. Read Less
Sail Date: May 2012
This is absolutely the best way to be introduced to a part of the world that is new to you. The brand new Viking Odin had clearly benefited from Viking's years of experience in its design and amenities. But it wasn't just the ... Read More
This is absolutely the best way to be introduced to a part of the world that is new to you. The brand new Viking Odin had clearly benefited from Viking's years of experience in its design and amenities. But it wasn't just the boat's beautiful interior or our roomy cabin's thoughtful design that made the trip so comfortable. It was the crew that made it made it special, worry-free and fun. I cannot imagine how Viking is able to recruit such pleasant and hard working crew members. Our room was perfectly cleaned while we were at breakfast every morning and straightened up every evening while we dined. I have not experienced such service and attention to every detail at any resort or hotel I've visited. The meals were uniformly excellent, with dishes offered each evening that were characteristic of the region. The chef came out most evenings and sincerely wanted to know what we had liked and what else we might like to see on the menu. The wines served were quite good and I don't think the attentive waiters ever let a glass become empty during dinner. I admit that I can't compare Viking to other river cruise lines and I may never be able to since I'm unlikely to commit my money and vacation time to a competing company in the hope that their ship might be as nice and their service as good as Viking's. We thought that we would be on our own for the two extra days we spent in Budapest, but even there Viking delivered our bags to our hotel room and had a concierge on duty every day to give us suggestions, make dinner reservations, buy concert tickets. Even the trip's one minor glitch turned out to be a blessing. On our last night before reaching Budapest there was a brief engine failure that caused the boat to drift into a bridge abutment. The damage was minor, but it caused us to dock at Esztergom that morning which gave us an unexpected chance to visit this royal city of the medieval Magyar kings. The view of the Danube from high up on the castle walls is worth the climb and the history exhibits are fascinating. Viking should make it a regular stop on the trip. Read Less
Viking Odin Ratings
Category Editor Member
Cabins 3.5 4.5
Dining 3.5 4.6
Entertainment 3.0 3.8
Public Rooms 4.0 4.5
Fitness Recreation 1.0 3.0
Family 1.0 3.0
Shore Excursion 4.0 4.5
Enrichment 3.5 4.2
Service 5.0 4.8
Value For Money 4.0 4.3
Rates 4.0 3.6

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise