Sail Date: September 2016
My husband and I decided to commemorate our 10th wedding anniversary by going on a trip to Europe. We are avid fans of Downton Abbey, and we were mesmerized by the Viking River Cruise commercials displaying the Ship, and the wonderful ... Read More
My husband and I decided to commemorate our 10th wedding anniversary by going on a trip to Europe. We are avid fans of Downton Abbey, and we were mesmerized by the Viking River Cruise commercials displaying the Ship, and the wonderful breathtaking views from the river. We felt that Viking River Cruise had a well planned cruise, with all meals and beverages included, daily excursions and bonus excursions which were optional, and that it was a wonderful way to relax and not worry about where to go, and what to do each day, as Viking River cruise staff had it all organized and planned out. We were so impressed with the hosts at each place we visited (Czech, Bamburg, Nuremberg, Rudesheim, Miltenberg, Gutenberg, Cochem and Trier, then our week long trip in Paris France). All I can say is that I slept deeply and soundly each night, and woke up early to catch breakfast and mingle with our new friends. Breakfast and Lunch offered healthy choices, (we skipped 1-2 excursions because we wanted to sight see on the ship and enjoy the weather) Dinner was also good, but often I would eat when in the towns so I would definately enjoy the bar area where I was able to get to know the staff. I felt that I was treated like family by Each staff member, especially "Dada" Davorka Dada Grdic, Jindra Theresa, and Claudia Diederix, the program director, all were so helpful and made us feel at home! This trip affected me so much that even after all these months, I sometimes wake up and think I'm somewhere in Germany or Paris. Lol We plan to take another trip from Basil Switzerland to Amsterdam in the Fall and can't wait, I just wish I could have the same staff as the ones on Odin! Read Less
3 Helpful Votes
Sail Date: May 2016
Enjoyed the Cities of Light River Cruise sandwiched between stays in Prague and Paris. The Captain, Hotel Manager, Program Director and staff were attentive for the whole trip. We had 100 of 180 passenger capacity so the service was ... Read More
Enjoyed the Cities of Light River Cruise sandwiched between stays in Prague and Paris. The Captain, Hotel Manager, Program Director and staff were attentive for the whole trip. We had 100 of 180 passenger capacity so the service was favorable. Excursions included and optional ones selected were run efficiently and provided a topline visit to each port of call. Our cabin was on the 3rd floor with a veranda balcony that we nice to have with warm weather to enjoy the time sailing on the Main-Danube Canal, Main, Rhine and Mosel Rivers. Due to high water (I guess), we were not able to be on the top deck for three days at the start of the cruise, a little disappointing but understand for safety reasons. The Program Director ran a tight program and we felt our needs were taken care of while being comfortable the entire trip. Only one excursion in Paris, Montmarte Hill, was one hour late due to the bus arriving late. The others were on-time. We would return for another river cruise in the future. Read Less
2 Helpful Votes
Sail Date: March 2016
we read a lot of reviews and also have friends that have gone on Viking cruises and we have never heard of anything negative. Their website does a great job of showing you the rooms and the whole ship in and out. They also show all the ... Read More
we read a lot of reviews and also have friends that have gone on Viking cruises and we have never heard of anything negative. Their website does a great job of showing you the rooms and the whole ship in and out. They also show all the ports you will visit and what to expect. Everything when you are on the ship meets all expectations. The food and service is fantastic. You are greeted every day by the crew with a smile. In the restaurant where you have no time expectations is well presented and the chef will accommodate any dietary needs. The rooms are kept beyond clean and serviced twice a day. Coffee is ready on all floors in the morning to take to your room before breakfast. At breakfast there is a chef to make your personal omelette and eggs, bacon and cheese. Lunch and dinner include wine and beer Read Less
Sail Date: November 2015
This is my second Viking cruise. The first cruise was a disaster for me as I am a vegetarian and was not accommodated at all well on the first cruise. This cruise could not have have more different. The vegetarian meals were excellent and ... Read More
This is my second Viking cruise. The first cruise was a disaster for me as I am a vegetarian and was not accommodated at all well on the first cruise. This cruise could not have have more different. The vegetarian meals were excellent and creative. As to the cruise itself Viking did an excellent job (as was true with my first cruise, even though the food feel short). Our cruise included using Viking Air and all transfer were handled smoothly too and from our hotel in Prague and Paris. Before we left Lufthansa went on strike and Viking didn't miss in a beat to get us a new flight. The included hotels (this was part of the cruise and not additions to it) in both Prague and Paris were first class and well situated for sightseeing. The hotel in Prague (Hilton) while not in the Old Town was a short bus ride away. The hotel in Paris (Pullman) was next to the Eiffel Tower and on a Metro line. Viking provides tours for each port as part of the cruise (there are also extended tours for extra cost). Since my hobby is photography, I do not like tours since I need to move at my own pace and explore what interests me photographically. I would often use the tour buses just for transportation and leave the tour immediately after getting off the bus. The tour guides and the concierge were helpful in directing me to what I wanted to see and to when and meet the bus to get back to the boat. As to the boat, we were originally scheduled to sail on the Idun. Due to low water, the Idun could not sail on the Rhine so we boarded its identical sister ship the Odin. The Odin, as well, could not sail the Rhine for the same reason. Therefore half way through the cruise we had to pack our bags to switch boats. To insure that we would not miss the some twenty castles on the Rhine Viking arranged for a day boat that could navigate the Rhine to take us to the Idun. The transfer was handled very smoothly. In fact some of the staff (waiters) from the Idun came aboard the day boat to insure that we would have good service. Thus we sailed the Rhine and got to see all of the castles. On the Idun our baggage was waiting for us in our rooms. The rest of the river trip went smoothly with one quaint German town after another. Our transfer by bus from Trier to Luxembourg and Paris by bus was handled well and the ride comfortable. Read Less
Sail Date: April 2015
We have taken five Viking cruises to date and are already signed up the sixth. Rating the trips on we have had on Viking I would rate this the lowest. Usually their cruise run like clock work with never a flaw to find. The pre cruise ... Read More
We have taken five Viking cruises to date and are already signed up the sixth. Rating the trips on we have had on Viking I would rate this the lowest. Usually their cruise run like clock work with never a flaw to find. The pre cruise extension in Luzern was wonderful and they put you up in a great hotel overlooking Lake Luzern. We arrived in Basel to begin our cruise and were not impressed with the docking location, in the middle of recycling complex. Check-in was a breeze and our room was ready when we arrived around noon. The evening another Viking ship, the Sum tied up alongside of us. Their air conditioning exhaust, the width of our room, was immediately adjacent to our veranda. This took away our view that we paid extra for but the worse part was the noise all night long. It was so loud we could not talk to each other. This happened two more times on our trip. Another item that detracted from the trip were some of the long walks from the ship to get to the excursion buses, at one stop the walk was over 20 minutes from the ship to the bus and the same on the way back to the ship, plus the 40 some odd stairs to climb at the bus location. The excursions were nice but were not organized as in the past. Ten to twenty minutes of free time at most and then one with an hour and 45 minutes on a day that all of the shops were closed due a national holiday plus no fault of theirs it was raining and the buses were no were to be found so everyone got soaked. In Paris at the end of the trip there must have been three Viking trips in and about Paris at once and they all used the same location for the bus pickup. This made for total confusion and it did not help that the tour guides were actually yelling at people if they got on the wrong bus which happen a number of times. Usually on Viking there is time when you return to the ship for a cocktail or a little relaxation but that did not happen on this trip, when we arrived home we were exhausted. This is just not up what we expect from our past Viking experiences. Read Less
1 Helpful Vote
Sail Date: April 2015
This was my first trip to Europe. I had high expectations for the Viking River Cruise experience and I was not disappointed. The service, from the staff, was excellent. Everyone was super efficient and organized. I felt pampered because ... Read More
This was my first trip to Europe. I had high expectations for the Viking River Cruise experience and I was not disappointed. The service, from the staff, was excellent. Everyone was super efficient and organized. I felt pampered because the staff was very attentive and accommodating. The environment was intimate and encouraged the passengers to interact with each other. The ship was small enough to allow everyone to become acquainted and large enough not to feel crowded. The cuisine was outstanding and plentiful. The tours were fun and very educational. I was awed by the spectacular architecture of the historical buildings that were built centuries ago and were still standing and, in some cases, still functional. I loved touring the old castles, of which I had only seen pictures, and I marveled at the lifestyle of the people who lived during that era. The only negative comment I have, about the cruise, is the weather. It was cold and rainy in both France and Germany. April in Paris did not have the mild spring weather I am accustomed to in the U.S. Nevertheless, I would highly recommend taking a Viking River Cruise vacation and I am looking forward to my next Viking adventure. Read Less
Sail Date: August 2014
My family discovered the ultimate vacation in 2013- a Viking cruise on the Rhine River from Amsterdam to Basel. It was fantastic from beginning to end! We just couldn't stop thinking about the great experience, so we booked another ... Read More
My family discovered the ultimate vacation in 2013- a Viking cruise on the Rhine River from Amsterdam to Basel. It was fantastic from beginning to end! We just couldn't stop thinking about the great experience, so we booked another Viking cruise the following year, in 2014- this time from Paris to Prague, aboard the ship, Odin. The staff and crew were welcoming and the atmosphere was always relaxed and fun. The daily excursions were fabulous and interesting and included local guides. There was plenty of free time to enjoy the destinations. And we enjoyed everything on the ship- most of all- the food. We took thousands of pictures! We had an extended stay in Paris prior to the cruise and Viking took care of everything. Both of our cruises with Viking have been fabulous; I would call them both vacations of a lifetime. We are pleased with the quality of the Viking cruises and the planning that Viking has done to provide us with great destinations, great rooms, great food, and great fun! Life doesn't get any better than being on one of these cruises. And it won't take us long to get back to Europe next year for a third Viking cruise. They are absolutely the best! Counting the days, Read Less
3 Helpful Votes
Sail Date: July 2013
We were looking for a great river cruise experience but it was a total disappointment. We had many ocean experience and because we saw the good reviews on Viking river cruise so decided to try the river cruise from Amsterdam to Budapest. ... Read More
We were looking for a great river cruise experience but it was a total disappointment. We had many ocean experience and because we saw the good reviews on Viking river cruise so decided to try the river cruise from Amsterdam to Budapest. What a big mistake! First, the cruise ship had absolutely no facilities except one lounge and one dining room which are extremely small and the décor was very ordinary. The food was lousy. The menu was extremely small. There are only 3 options every night, a vegetarian, meat or fish entrée. I had fishes 4 times. The names of the fishes were different every time but it was the same fish. Two of them were sea bass, halibut. The other two had some exotic names. I know exactly what sea bass and halibut taste and look like but what was served was definitely what they claimed to be. How can they serve the same fish but told us different names! We experience lot keepers strike after the first few days. Because of that, the cruise ships along the river were all back up and our cruise had to park in some remote terminal. We ended up spending 4 hours each day on the buses. The bus drivers didn't even know the way around to the remote terminal and had to stop along the way and ask for directions along the way. We were only given an hour or less free time at the cities we visited. One thing we didn't know was by regulation, the cruise ship cannot discharge the waste to the river. I suspect because at the remote terminal, they were not able to discharge the waste, The lavatory and the shower were clot up most of the time because the drain was extremely slow due to all the waste built up. I was standing in a pool of water in the shower and it took me half an hour to wash my face because the water would not drain. There was absolutely no program to speak of. The only program they had was a pianist every night. Occasionally the cruise ship would bring some one from the shore to play music or to dance except the dance floor was only 10' x 10' square. The dancer was dancing at the same spot which was so boring. The quality of entertainers were low quality. You would think one can go on the deck to get a nice view of the river except they closed the deck most of the time. The employees had to lower all the rails and collapse the furniture so the ship can pass under the bridges. On top of that, there were about 69 lots along the entire river. Almost every couple of hour or so we passed through the lot. It took almost an hour to get through each one and all we could see were the concrete walls on both sides. We toured their kitchen. I could not believe my eyes. The kitchen was only slightly bigger than my home kitchen. There are hardly any cooking equipment in there. When we asked the chef, the answer was they put the food in the oven or the microwave. The food was prepared in advance and heated up and garnished to appear good. No wonder the food had no taste. For the whole trip, most of the time we were eating sausages of different types. We were expecting some good food but very much disappointed. Although we had lot keepers' strike but the management did nothing to resolve the problem. While we were still on the river, we heard that other cruise ships were able to booked the guests into hotels so that the guest could visit the cities instead of busing them every day for hours. Our program director kept telling us he was waiting for the corporate office to tell him what to do. The only compensation we got while we were on the river a free drink for one night. Who cares! Originally, we booked the extra excursion to concert at Vienna which cost around $70 each which we gladly pay. But because of the lot problem, the management decided to treat us to the concert for free. The problem was in place of the nice concert, they took us to a tiny little chamber music with a tiny stage and the seating were packed so close together that we were rubbing elbows with the ones next to us. Even though it was free but it was cheap. When we visited the Vienna, we saw the ancient dress up orchestra was only $18 Euro per person. For the money we paid for the Viking cruise, we could have cruise with Crystals and had a good time but instead we had the worse cruise experience. Read Less
Sail Date: December 2012
After 3 nights on board we had to disembark the Odin and continue our itinerary as a 'land' cruise. The Danube was too high because of early melting snows. (Let's hear it for climate change.) There were several other ships ... Read More
After 3 nights on board we had to disembark the Odin and continue our itinerary as a 'land' cruise. The Danube was too high because of early melting snows. (Let's hear it for climate change.) There were several other ships that experienced the same fate. Nevertheless, Viking managed to find nice buses, 4-5 star hotels, and relatively good places for 135 people to eat all at once. The only exception was our final night in Budapest. The group was divided between 2 hotels. We went to all the planned places, we just didn't have as much time because of traveling by bus during the day, rather than at night while we slept comfortably in our cabins. We visited Nuremburg and Regensburg Germany, the Melk Abby in Melk Austria on the way to Vienna. In Vienna the Schonbrunn Palace is a must see. This year the Christmas Market at the Palace became a New Years Market and we had our best shopping here. We ended in Budapest Hungary. We did not have as much time as I was hoping for in Budapest. Just another reason to do the cruise from Budapest to Bucharest. Only one excursion had to be cancelled. The worse part of it all was the people who gripped endlessly about our fate, as if Viking could control the weather. (I'm guessing the complainers are also climate science deniers!) One man was observed asking who was going to pay for his coffee at one of our 'rest' stops. Yes, really! Through it all, our Viking hosts, Jochgum Schuijt (Joe), Svenja David and Victoria Brack did everything they could to meet everyone's needs, whether large or small. These 3 people deserve a raise!! The girls were observed shlepping bags right along with the boys. It should be remembered that this trip was during the week of Christmas and these people were with us and not at home with their families. Viking provided the concert in Vienna to everyone at no charge. (This was an elective excursion.) After we returned home we received a generous voucher to be used on a future cruise. Yep, we've already schedule the Cities of Light cruise in Oct of 2013. Read Less
Viking Odin Ratings
Category Editor Member
Cabins 3.5 4.5
Dining 3.5 4.6
Entertainment 3.0 3.8
Public Rooms 4.0 4.5
Fitness Recreation 1.0 3.0
Family 1.0 3.0
Shore Excursion 4.0 4.5
Enrichment 3.5 4.2
Service 5.0 4.8
Value For Money 4.0 4.3
Rates 4.0 3.6

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