Fourteen day Cruise of lifetime and expectations too high. Loved previous river cruise before Covid. This one was beyond disappointing. Staff not fully trained. Shore excursions not setup well actually lost a person on tour. Food mediocre (unable to cut through steak or muffin for Benedict; inconsistent drinks at pool bar; fish offerings tough or chewy, speciality restaurants certainly not ...
We appreciate you taking the time to detail your recent voyage, HappyVlytryl as such feedback allows us to better understand how to deliver the five-star experience for which we strive. Your...
DO NOT USE VIKING. Since Covid and stretching out to the smaller ocean going vessels…they are NOT taking care of their clients. Dec/Jan we did a 4 week cruise from Barcelona to Istanbul with extended stay in both. I NEVER HAVE RECEIVED MY LUGGAGE. Their excuse of they cannot help the airlines, but they can help the travel arrangements that their 3rd party makes for air flights. They had us ...
We appreciate you sharing your experience, DianeL4U, although we regret to hear of your disappointment. We’ve taken note of your feedback and while we understand you have already been in...
We cruised 3 weeks with Viking, ending in Athens. Our cruise was set to start in Barcelona, but we were notified two weeks ahead that the departure would now be from Tarragona. As we had booked our own flights and hotels, Viking said we were now responsible for getting to Tarragona on our own, necessitating either a 210 Euro taxi, or navigating an unbelievable scrum with 4 suitcases to barely ...
Thank you for reaching out to us with this detailed feedback, Ronaldo03. Your recognition of your cabin crew, dining service, enjoyable public spaces and state room accommodation, is...
My 83 year old mother and I chose Viking as her end all get all Cruise. Her grand finale’. We loved the itinerary and added days on the front and back end. Thank God for those days. Once we boarded, early as we had a nice suite, we were told we could not leave the ship unattended via letter in our stateroom. At any port. This was not communicated before hand.
This is how it works. Must be ...
Thank you for taking the time to detail your experience, Wistiq. We regret to learn that aspects of our Safety program did not meet with expectations. While we make efforts toward the...
Everyone from the cabin steward the wait staff, the tour assistants the bartenders , everyone helpful and pleasant. The people the food the ship it was all amazing. the ship was decorated for the holidays and the new years eve celebration,and new years day brunch were excellent.
cabin was roomy enough and laid out conveniently
the dining room offered a nice variety and was relaxing ...
I choose this trip to try out Vioking which always portrays itself as a luxury cruise line. It is not.
I also choose this cruise for the stops at the Azores and Bermuda which did not happen so the trip was 14 days of Atlantic ocean.
The speakers were disappointing, the television and internet did not work including the computer system in the restaurant which created long lines and ...
We appreciate you sailing with us, ChiClaud, and are grateful for your candid feedback. While we are pleased to learn that you experienced friendly service onboard Viking Sky, it is...
Room Service was terrible. The luggage forwarding, my name brand clothes are stolen by either the luggage forwarding company or port crew. Not enough activities for the world cruiser. Very disappointed with this cruise, was expecting the service to be outstanding. Some bartenders are good and some are disappointing. The Head Chef is excellent but when he left for vacation the food was not ...
Chose Viking for a sophisticated luxurious experience- NOT.
CONSTRUCTION (!) POWERWASHING(!) Misleading ports of call- “ Tuscany Florence” “Provence” - Yeah sure as long as you’re paying to get yourself there! When I originally booked St. Tropez was one of the ports which was abruptly switched to Sete, France. Not an exciting destination to say the least. Entertainment- AMATUER hour. They’ll ...
We appreciate you traveling with us, Shiloh, and for sharing your feedback. It’s regrettable to hear your cruise encountered weather conditions unsuitable for cruising to St. Tropez, and that...
We picked this cruise line based on reviews and reputation. We picked this cruise for the its itinerary and excursions. Viking missed the mark all too often, then when they had the opportunity to offer some accommodation for their error - chose to pour gasoline on the fire.
Save your money and your sanity - sail another cruise line.
I will acknowledge that the ship is lovely, but that is ...
Thank you for sharing your experience, Po14463. We are grateful to receive this review, as constructive feedback allows us to improve future sailings. While we’re pleased to learn the ship...
We booked this cruise because of ratings. We did fibd out the ratings are only taken from Con de Naste magazine or whatever.
The excursions were too short and a debacle.
This ship had 0 and I mean 0 entertainment. I am 66 and was youngest passenger!
The wine ans spirit package was a disaster! Wines NO ONE EVER HEARD OF , and were vintages no one WANTED! I love a great wine list and this ...
We appreciate the opportunity to respond to your review, Rickfrederick, and are sorry to learn of your displeasure with your recent voyage aboard Viking Jupiter. We regret to hear that your...