Viking gets stellar reviews, which is why I booked this. Perhaps an "off " cruise? Beyond disappointing. Let's be clear; Viking is, in no way, a luxury cruise line.
First the good: the ship is lovely, the food is very good and the crew are wonderful, with the exception of Guest Services. There were so many passengers complaining on this trip, I imagine they felt themselves overworked. They ...
Never been to Panama Canal. This one looked good. However, ship was supposed to get underway at 5PM, but did not get underway 'till 9PM. Made for a shortened time at the first port of call. One of the ports was cancelled. Not enough free time at many of the excursions for shopping. Ship had to do a detour to get a guest medical help and that put us way behind the next port of call and only ...
We appreciate you sharing your experience, Travelguy123. While itinerary changes are sometimes necessary, it is regrettable that efforts made to mitigate the impact of these changes did not...
We wanted to try Viking as we like smaller ships and nice service. Sadly, Viking does not live up to a luxury or premium standard. Passenger to crew ratio is around 2 to 1. Staff in restaurants and bars are over-worked at times if it is busy and service becomes very slow and poor. If not busy, staff are great.
Communications on the ship are lacking. The cruise director, Chris, is a great singer ...
Thank you for sharing your experience, rdt4780. While adverse weather is beyond our control, your disappointment in the impact to your itinerary is understandable; your feedback about the...
This was a holiday cruise. Main objective was to visit Panama Canal.
This was my 3rd Ocean. Cruise. The included excursions were below average. In Panama City our guide stopped in a beautiful square, showed us the outside market and the beautiful items for sale but we did not stop to show even for five minutes. We were able to stop on the way to the bus-vendors had their items on the ground and ...
Dear Lmeshier,
Thank you for reviewing your trip to the Panama Canal & Central America. We regret to hear that you were disappointed with the shore excursions, food and service.
Rest...
We did two Viking river cruises and we were very pleased with the entire experience and especially the quality of the tours and the knowledge and deportment of the tour guides. We have also taken a number of Caribbean cruises with other cruise lines. The Viking ports of call were second rate and the tours were very disappointing. We attribute much of this to the fact that Viking is new to the ...
We appreciate the opportunity to respond to your review, puckest, and we’re thrilled to hear that your past experiences as our guest have been enjoyable. Moreover, it’s a delight to learn...
Sail Date: November 2017
Cabin Type: Deluxe Veranda Stateroom
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Panama Canal & Central America Cruise Reviews for Viking Ocean Ships