I thought given reviews that Viking would give us a superior experience, not a superior attitude. I erred.
Problems began, and ended, with Viking Air. We spent over $12,000 on air alone to get .... not a ticket. Viking and Viking Air were unable to fix the problem despite our time on the phone with both AND assurances that they had. So, our trip started with the customer service agent ...
they don't tell you that the weather will "probably" stink--1st stop Bergen-now they tell us it's the rainiest city in europe-rain coming down sideways-couldn't get off the tour bus-day 1 wasted-sailing to Alta was fine-decent weather-get toAlta-if its cloudy, which it was-there's nothing there-excursions are expensive but necessary-try the husky ride -its very very good-typical clouds, no ...
Review of Viking Sky 2023/24 World Cruise.
For 4 months per year my wife and I have been avid cruisers. Firstly 18 with Azamara, but since their sad decline we switched to Viking. Now with 8 completed, and enjoyed, it was sad to see how far Viking standards have fallen. We found this on our recent segmented 2 legs on this world cruise. This was after we were initially notified that we were ...
Experienced cruisers on multiple lines over many years, Regent, Oceania, Seabourn, Celebrity, Cunard, Carnival, Royal Carribean, and in our opinion Viking is not good value for money.
Room attendants were excellent. Another postive is that only over 18 allowed on board. Embarkation and disembarkation good. In room TV entertainment good.
Food was medicocre and lacks options. Only 2 ...
We have done 2 Viking river cruises but this was very disappointing. Poor communication concerning description of tours and difficulty of some walking tours. Food quality and preparation had a lot to be desired. Many times food was cold and we were not thrilled with the selections offered. Everything seemed to have fish it it. Could not cut steaks. Not enough pool waiters on hand. Many of ...
Thank you for sharing your experience with us, Rll70. However, we regret to discover that the journey did not meet your anticipated expectations. Please know that your insights have been...
We just did nearly a month from 8/2. Our point of view - We have 60-+ days on Seabourn, nearly 100 on Regent and Oceania each and some Holland and Royal. The good - ship is brand new and is well appointed. Lectures and enrichment is good. the rest just isn’t for us - poor service - except for a few exceptions in the Chefs Table. Nobody remembers your preferences, the food repeated after 14 days, ...
Thank you for sharing your experience with us, travel-bug123. However, we regret to discover that the journey did not meet your anticipated expectations. Please know that your insights have...
My wife and I had a major Viking cruise credit left from the pandemic in 2020. As we did not wish to lose the major dollars in our account, we chose a cruise really based on using up the dollar balance, as Viking would not let us sail on multiple cruises leaving us with a zero balance. Initially, we boarded the Viking Sky and yes, the ship is clean as any cruise ship we have sailed on. We ...
Thank you, planohog, for taking the time to share your experience with us. Nevertheless, we are sorry to learn of your disappointment with the dining services and amenities on board. Rest...
This was our third cruise with Viking but will sadly be the last.
Viking Mars went into service in 2022 & in some areas are already showing its age - the communal carpet areas are beginning to fade, some of the other high use items such as furniture also showed signs of high wear.
Embarkation was chaotic with no one taking charge with the long lines forming which didn't improve entering the ...
Thank you for providing us with a detailed account of your recent voyage, BEBOBEAR. Your feedback is highly valued as it helps us gain insights into how we can enhance our services to deliver...
We took this cruise because we had a voucher we received from Viking due to previous covid related planned river cruises. We had previously taken three Viking River Cruises which were excellent. Organization was outstanding; communication with passengers also excellent; excursions were great. Naturally, we expected the same on an ocean cruise however, that turned out not to be the case. ...
Took the cruise because of the itinerary and the Guest Speaker CAPT Don Walsh USN. Regrettably CAPT Walsh did not make the cruise.
If you look overly salty food, then I recommend Viking. The food is abundant and of good presentation and quality. I found the spicing of the food uninspired.
The itinerary was great. The crew was great. The ship is beautiful and well thought out.
The ...
Thank you, TexasWolfPack, for sharing your experience with us. Your kind words about our onboard staff are truly a testament to their dedication to your comfort. Nevertheless, we are sorry to...