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192 Viking Ocean Repositioning Cruise Reviews

Thoroughly enjoyed this maiden cruise. Viking is making the transition well from River to Ocean cruises. There will always be "glitches" along the way but the crew and staff handled these very well. The included tours were ... Read More
Thoroughly enjoyed this maiden cruise. Viking is making the transition well from River to Ocean cruises. There will always be "glitches" along the way but the crew and staff handled these very well. The included tours were very informative and fun. The only negative is more consideration must be given to folks with walking problems. Having to walk down many, many stairs at one destination resulted in some not being able to leave the ship. Down might have been good, but getting back up there would have been a great problem!! Food was very good in all restaurants, no complaints. Our cabin attendant was one of the best I have ever met - excellent. Viking Star has a great future. Read Less
Sail Date April 2015
To be fair I would say the new ship was beautiful, the food was very good and the majority of people working the cruise was very good. However from there it went down hill. From the beginning it was very evident that the major attention ... Read More
To be fair I would say the new ship was beautiful, the food was very good and the majority of people working the cruise was very good. However from there it went down hill. From the beginning it was very evident that the major attention was given to returning Viking passengers and new ones like us received no special attention . What stood out for us was that it was very evident that the ship was hurried into service and the amount of technical issues with boat should not have been. It was further supported that Viking does not have the expertise and experience in ocean cruising as the boat was run like a 150 passenger river cruise boat. The quality and content of optional excursions was below par. The on board entertainment was equally below par and very limited especially for 4 days a sea with minimal entertainment options. There was no where to go on board ship other than your room to get away from the loud repetitive back ground music. Impossible to try to read in piece. Limited table for groups to meet and play cards. Boat tender from ship to port in London a disaster with a one point having to wait in the cold unprotected wind for one hour and not one Viking representative at the site to assist passengers. So the bottom line for us is that we paid for what was supposed to be a upper end quality cruise and found that Viking was no better than any of the other cruise lines we have used but certainly more expensive. Would not recommend to our friends nor would we use them again for a ocean cruise. Quick note when going to the tour information desks most of the people working them had limited knowledge of the tours. Read Less
Sail Date April 2015
Having taken riverboat tours with Viking in the past, we were anxious to see how well they could handle ocean cruising, and we were not disappointed. The ship itself is beautiful, and the amenities and meals first class. We were ... Read More
Having taken riverboat tours with Viking in the past, we were anxious to see how well they could handle ocean cruising, and we were not disappointed. The ship itself is beautiful, and the amenities and meals first class. We were particularly impressed with all the music on board, its range and scope, and the many venues where music was performed. We will most definitely sail with Viking again, both on other riverboats, and other ocean cruises. Our only complaint about the trip was that Viking has abandoned its riverboat philosophy of allowing passengers to choose the amount of gratuity they wish to give. Instead, they have copied the industry standard of attaching a daily amount per person to your stateroom account. True, you could ask to have it removed or changed, but if it truly is a gratuity, let us choose the amount to give OR make it part of the all inclusive nature of the cruise, and add it to the bill when the cruise is first booked. Read Less
Sail Date August 2015
It was the year of our 45th anniversary year and we wanted to do something special. Also, my wife's grandfather was born in Sicily and the ship docked in his home town of Trapani. I researched Viking and found them to be just what we ... Read More
It was the year of our 45th anniversary year and we wanted to do something special. Also, my wife's grandfather was born in Sicily and the ship docked in his home town of Trapani. I researched Viking and found them to be just what we wanted. While on the cruise, everything was just great. While on the ship, the staff was just great. Our cabin steward took care of us and all of our needs. Dining was also great with almost anything and everything we could have wanted. The selections were to both of our likings. The beer and wine with lunch and dinners also was nice. We took advantage of as many of the shore excursions as we could. Viking offers a free excursion in each port of call which was great. We also took advantage of other excursions which we paid for, and they also meant all of our expectations. The tour guides added to the experience as they added extra unknown stories to each tour. The cabin was large enough for us and seeing we didn't spend a lot of time there, it more than meant our needs. You could even call for room service if you didn't feel the need to for a meal. This service was great and enjoyable. Overall, the entire trip was great. The only problem that I had was after we returned and trying to contact someone from Viking to take care of a problem. Which I am still trying to do. Read Less
Sail Date February 2016
This cruise was selected because we've sailed on Viking river boat cruises and wanted to experience their new ocean ships. We enjoyed it so much that we've booked another cruise on the Viking Star in the carribbean this ... Read More
This cruise was selected because we've sailed on Viking river boat cruises and wanted to experience their new ocean ships. We enjoyed it so much that we've booked another cruise on the Viking Star in the carribbean this December. The service in great and the excursions are very well planned out. Due to the size of the ship there isn't much room for the entertainment, but they make up for it with service and attention to you. We have reccomended Viking to anyone that ask about our trips with them. We don't hesitate to say that Viking is one of the best to cruise with. Read Less
Sail Date March 2016
A week before departing for our cruise a bomb went off targeting tourists in Istanbul, our port of embarkation. Following the incident Viking notified us of a change in itinerary, that we would not be staying overnight in Istanbul but ... Read More
A week before departing for our cruise a bomb went off targeting tourists in Istanbul, our port of embarkation. Following the incident Viking notified us of a change in itinerary, that we would not be staying overnight in Istanbul but would instead be sailing that evening to Canakkale (Troy). After we cleared customs at the Istanbul airport, Viking staff were at hand the moment we exited and immediately guided us to our coach. There were only six of us but they did not wait to fill up the coach which usually seats between 30 to 40 passengers and quickly whisked us away. A few months later after we returned from a fantastic trip, we heard on the news that a bomb went off at the Istanbul airport. It goes to show that Viking was extremely vigilant about getting their guests out of harms way by taking the extra precautionary measures to ensuring their safety. Once on board the Viking Sea, the ship, our stateroom, the ambience, the food and shore excursions were exceptional. Viking has set its bar high so why would we expect anything less than what is being advertised. Viking's values and how the staff work with their guests and with each other are some of the elements that distinguish them as a company and form the bedrock where Viking's reputation and business sit upon. Their competitors can attempt to copy and undertake work in a similar fashion, but they may not come close to copying their values and the Viking culture. We have been on their river cruise and experienced their ocean cruise, they excel in both lines. Our next cruise is to the West Indies in December on Viking Star and we are eagerly looking forward to having another phenomenal time. Read Less
Sail Date April 2016
We went on the Viking Grand European River Cruise in June, 2014, and were very pleased. We raved to all our friends about the high level of service provided by Viking. Due to serious health issues, we could not book a trip far in ... Read More
We went on the Viking Grand European River Cruise in June, 2014, and were very pleased. We raved to all our friends about the high level of service provided by Viking. Due to serious health issues, we could not book a trip far in advance. We jumped on the chance to take an ocean cruise with Viking in April, upon receiving an offer in an e-mail in January, 2016. We booked our tour through a travel agent after receiving a copy of the itinerary showing 10 port stops and only two full days at sea. We found out about the drastic change in itinerary 67 days before departure, when we were given the opportunity to sign up for excursions. It was quite a shock to see that there would only be 7 port calls and four full days at sea. We called Viking to inquire about the change in itinerary, and were told that there had been no changes, and the fault lied with travel agency for giving us the wrong itinerary. During our cruise we spoke with many people, every one of whom told us that they had been given the wrong itinerary, even those who had booked directly through Viking. Upon arrival in Barcelona, we were met by Viking representatives. Transportation to the ship and embarkation went very smoothly. All of the staff aboard the ship from Reynolds, who cleaned our cabin, to Martha, the head of customer service, were very helpful and attentive to our needs. Food was excellent and the service was very gracious. We ate most of our meals in the World Café, because of its casual nature. We did eat several times in the more formal "Restaurant" and twice at Manfredi's. The entertainment was better than we expected. We especially enjoyed the Rumba group in Barcelona, the Fado singer in Lisbon, and Michael Sterling, who performed twice between Bordeaux and Bergen. The pianist and the classical trio who performed nightly in the atrium were outstanding. It was too bad that very few people stopped to listen. We very much appreciated the Passover Seder , which was led by a Rabbi from Israel. Prior to the cruise we were told by Viking reps in L.A. that there would be no special ceremony for Passover. The customer service aboard ship was much better than what we received by phone from Viking. The excursions ranged from excellent to very poor. The included bus and walking tour of Barcelona was very good. The optional all day tour of Lisbon was excellent, despite the free time being eliminated due to our late arrival in Lisbon. Our walking tour of Bordeaux was very good, despite the fact that it was Sunday, and most of the shops were closed. Bordeaux is a beautiful city and we really enjoyed being docked along a pedestrian walkway/park. Due to a virus outbreak, our departure from Bordeaux was delayed. Viking staff came to the rescue the next day with a complementary tour of the vineyard town of St. Emilion. The staff worked very hard to control the outbreak, and we were allowed to depart 24 hours late for Le Havre. There were an number of restrictions which remained until the day we arrived in Bergen. The pools and hot tub were drained, and board games were taken away. The optional excursion of lunch in the Eifel tower and a visit to the Louvre in Paris was a disaster. We got a 15 minute photo stop and the Eifel tower, lunch in the basement of a crowded mediocre restaurant, and a bus ride around Paris. The time at the Louvre was one of mass confusion. Our guide did not have an operating quiet box. We got to see a few highlights and then back to our bus for the three and a half hour ride back to our ship in Le Havre. Upon our return to the ship, there was a note of apology on our bed and a statement that they were refunding the entire cost of the excursion. This was a very nice gesture, but could not return to us the lost day in Paris. Because of the extra day in Bordeaux, our time in London was cut short. Nevertheless, our optional 7 hour tour was excellent, especially our tour of the tower of London. Our walking tour of Bergen was ok, but not noteworthy. Disembarkation, and our transportation to the Bergen airport went smoothly. Read Less
Sail Date April 2016
This was our second cruise with Viking the first was a river cruise & the second the ocean cruise. The room was fabulous - we were in a deluxe veranda with heated bathroom floors, mini bar, cappuccino maker, robes and slippers just ... Read More
This was our second cruise with Viking the first was a river cruise & the second the ocean cruise. The room was fabulous - we were in a deluxe veranda with heated bathroom floors, mini bar, cappuccino maker, robes and slippers just to name a few appointments. Food and service was excellent. They offer an excellent selection of wines & beers which are included with you meals. The staff always remembers your preference (i.e. I preferred a glass of white wine with the appetizer and red wine with the main course - impressive!) The shows were great and the lectures interesting. The spa, snow grotto & sauna were great - after spending time in the sauna you are encouraged to spend time in the snow grotto - this is a Swedish ritual. Then you can spend time in the spa or relax on heated lounge chairs. The ship also has an infinity pool & indoor pool. We can't say enough. We were so impressed that we have booked another cruise for 2018 & are considering other future destinations. They offer "loyalty" discounts & early booking discounts making the value hard to beat. Most itineraries offer free airfare or discounted rates. Read Less
Sail Date May 2016
We chose this cruise because we hadn't traveled to several of the destinations previously and had experience on Viking river boats. We also had some experience on larger cruise ships which we found disagreeable at best, so we were ... Read More
We chose this cruise because we hadn't traveled to several of the destinations previously and had experience on Viking river boats. We also had some experience on larger cruise ships which we found disagreeable at best, so we were pleasantly surprised by our first reaction to the Viking Sea. This cruise was her second after being built and was outstanding. The ports of call and tours were handled extremely well and the on board lectures and lecturers were fantastic. It should be noted that this ship is not for people looking for climbing walls, water slides, or extravaganza entertainment. It's geared for travelers who want to experience the ports of call and learn some history along the way. The ship itself is beautiful as are the cabins. I believe all of the cabins are outside and most, if not all, have a small veranda. The food is delightful in both the restaurants (no extra charge) and the buffet which offers both indoor and outdoor seating. The staff is terrific and always went out of their way to make sure we were both comfortable and satisfied with the experience. We will be sailing again on this same ship this fall on a transAtlantic repositioning and are already excited. We've actually done a similar trip before on another lines huge, 3000+ passenger ship, which was one of the worst trips we've ever taken, so we're looking forward to revisiting some of the ports on the much smaller Viking as well as seeing several new ports. If you sail for the destinations and the ambience of a relatively small ship, Viking can't be beaten! Read Less
Sail Date May 2016
My wife and I chose Viking Ocean cruises because of our previous 4 sailings on their River cruises and to see if the standard was as high. Which it was. Never having done an Ocean cruise before we did not know what to expect however ... Read More
My wife and I chose Viking Ocean cruises because of our previous 4 sailings on their River cruises and to see if the standard was as high. Which it was. Never having done an Ocean cruise before we did not know what to expect however that was soon rectified from arrival at the airport by Viking reps to the embarkation at the port which was seamless. The staff mostly all young were terrific. Once on board our cabin was a deluxe veranda which was spotlessly clean as was every other part of the ship. Dining on board was very good with 2 quality restaurants Manfredis Italian and the Chef table which were excellent. I should mention there are 2 pools on board one on the 7th deck with retractable roof and an infinity pool at the stern. Both great also they have a fitness suite plus on deck 2 Entertainment on board was great with an evening show in the theatre and an classical trio, solo pianist and solo guitarist who played during the day and evening in various parts of the ship. Every member of staff you spoke to or they saw you first were pleasant, civil , polite and attentive. Nothing was a problem to them. They were always smiling, Shore excursions were varied and good. I must mention the hygiene on board it was first class they were always cleaning from first thing in the morning till last thing at night. We will be doing another probably next year. Read Less
Sail Date July 2016
This was not my first cruise, but considering every other cruise I'd been on was courtesy US Navy it certainly rates as the best. All kidding aside, I had always dreamed of going on a ship and not doing any work. For the type of ... Read More
This was not my first cruise, but considering every other cruise I'd been on was courtesy US Navy it certainly rates as the best. All kidding aside, I had always dreamed of going on a ship and not doing any work. For the type of experience I sought Viking delivered. After an eventful year I needed some time to simply decompress. If this is the experience you're looking for I recommend Viking. The Viking Sea (and its identical sister ship the Viking Star) is ideal venue for relaxation offering a comfortable, unhurried experience. If you're looking for hustle and bustle, constant stimulation, and amusement park experiences Viking is not for you. If you're looking for a family cruise Viking is not for you. The Viking Sea has no casino, no rock wall, no waterslides, no cross branding, no shopping malls, no photographers, and no kid zone. In fact the minimum age to sail with Viking is sixteen. If, however, you're looking for adult themed activities that stimulate the intellect and enrich the soul, if you're looking for comfort, if you're looking for charm and grace Viking is just what you're looking for. The ship is elegant but not gaudy. Straight lines, wood grain, and gentle pastels dominate the decor. You embark the ship on deck 1 directly into a central atrium that Viking calls the Living Room, and with good reason. Sofas and armchairs are scattered throughout this expansive, multi-level space, some creating conversation areas, others offering intimate privacy. Bookshelves line many of the walls inviting bibliophiles like myself to simply wander the space and peruse the titles. I spent many an afternoon in a little niche with the art albums. Other public spaces are just as inviting. My favorite by far was the Explorer's Lounge on deck 7. This two level lounge looked out over the bow of the ship and was a perfect spot for whale watching (I'm happy to report that whales and dolphins were both sighted during my voyage). It, like many other public spaces aboard, was graced by bookshelves lining the bulkheads. Nearly every evening found me stretched out on a sofa reading my latest find. My previous cruise line's spa facilities were subpar (believe it or not the US Navy doesn't have much in way of creature comforts). The spa facilities aboard the Viking Sea I found to be quite luxurious. Whether hot or cold, fresh or salt water, steam or snow, the Nordic Spa had it all. Yes, they had an actual snow grotto on board (though it was closed for one day for defrosting and maintenance). After about fifteen minutes in the steam room one would think that the snow grotto would be unbearably cold but it felt quite invigorating. Just outside the spa are some small luxury shops. While it was nice to be able to browse the items I never felt pressured to buy nor did I feel like I was in a shopping mall. There was a shop that sold toiletries and other sundries which was convenient. I must admit I did not go to many of the evening entertainment shows (though I made friends with several of the performers) so I cannot comment on the quality of the entertainment but the theater itself is nicely laid out with plenty of leg room between rows. This has the added bonus of not having to embarrassingly squeeze around people (or be squeezed around) if you have to leave for any reason. The last night of our cruise, though, our cruise director performed. It turns out she is quite an accomplished mezzo soprano. Her accompanying musicians performed in the pool area every afternoon as did the classical trio and the guitarist (though in different areas at different times). All were excellent musicians but their repertoire was limited. I could tell toward the end they were getting tired of playing the same songs. Possibly the biggest difference from US Navy cruise lines was the quality of the food. There were quite a few dining options (though not, I'm sure, as many as some of the larger cruise lines) and the quality of each of them was excellent. I particularly appreciated that there was no extra charge to dine in the specialty restaurants, though reservations are required and availability depends on stateroom class. Portions look small to the eye, but the food was so well prepared and there were so many courses that I was never left dissatisfied. I ate quite often at the World Cafe on deck 7. I appreciated the convenience of the buffet style serving. Waiters were always on hand to provide you with any beverage of your choice. Another of Viking's selling points is that beer, wine, and sodas are complimentary with your meal so I never felt as I was being nickel and dimed. This was a repositioning cruise for a newly commissioned ship so the itinerary was quite unique. One of the reasons I chose this particular cruise is because it offered a good mix of days in port and days at sea. I appreciated having some extended time at sea to be able to just experience the ship and not feel that I was simply being rushed from port to port. But the ports were magnificent. We departed Bergen and were originally scheduled to debark in Istanbul. Political instability in Turkey resulted in its cancellation which was disappointing but understandable (especially since the coup happened a week before our departure). Two ports in Spain were added which more than made up for Istanbul's cancellation. Between Spain and Portugal, for a few days I felt like I had traveled back to the Fifteenth Century. Wandering the cobblestone streets of medieval villages, basking in the glorious architecture of the churches, sipping coffee (or something a little stronger) on a sidewalk cafe. It was all quite seductive. It was as slow and leisurely a pace of life ashore as it was aboard. My only regret is that there was so little time in each port. Viking's ocean ships are small ships and are able to reach smaller ports that other cruise ships can't. This results in more of a cultural experience than a "let's move the party ashore" experience. I don't recall seeing one neon sign or pink cocktail with an umbrella and I'm happier for it. This mentality carries over to the ship itself both in its apportionment and the professionalism of its crew. It is, as I state in the title of this review, elegant but understated, an experience I highly recommend for those who seek a slow pace and civilized experience. Read Less
Sail Date July 2016
I chose this cruise for the itinerary first and the ship and cruise line second. This was my 11th cruise. What made it stand out was the friendliest, happiest, most accommodating staff of all my cruises. They often offered more than ... Read More
I chose this cruise for the itinerary first and the ship and cruise line second. This was my 11th cruise. What made it stand out was the friendliest, happiest, most accommodating staff of all my cruises. They often offered more than what you asked for. Contrary to another reviewer, I thought cruise director Heather Clancy was the best. She was the friendliest, most visible, and most talented of all my cruises. She even performed a whole show herself, sang at other times, and even led the prayer service! The ship never felt crowded and lines were rare. However, it was only at about 2/3 capacity. I loved the blue and sand tones in the decorating. The bathroom was also the best of all my cruises. The rest of the cabin had plenty of drawer space, but I did miss the walk-in closet and full window area of another luxury cruise line. The food was wonderful. There were so many choices that I wasn't able to have some of my favorites at more than one meal. I was a little apprehensive about the Chef's Table, but I loved it both times I went. Also, the staff gives excellent service to people with special diets. The entertainment was all musical, no magicians or comedians. I especially enjoyed the Abba concert, Robyn North's show, and the ticketed Rat Pack show. The shore excursions were very well organized and paced and the local guides were all good. I wish we could have had a choice of included excursions at each port though. Now for a few things that weren't so good. First, luggage did not arrive with me and about 99 other people at the airport. After reading other reviews, I was prepared for this and had enough essentials to carry me through until it arrived. Bergen is a small airport, making transportation there more difficult. Lastly, there was a mechanical problem, so we arrived at our final port about a day late. We were compensated with a voucher during the week after the cruise. Still, this was unexpected with such a new ship. And in between, I wish there would have been TV reception in the fitness room, incentives for participation in activities, and menus to consult before making restaurant reservations for future evenings. Also, the first Meet & Mingle was not well attended because people didn't get their invitations. But then they scheduled a second one with an ample attendance of passengers and staff. All in all, this cruise was the best luxury cruise I've been on for value. Read Less
Sail Date July 2016
We enjoyed our impeccably clean modern cabins which were tastefully furnished and very comfortable. The bed was excellent. The ship offers a tremendous amount of enjoyable space throughout, a place for every mood, time of day, desire for ... Read More
We enjoyed our impeccably clean modern cabins which were tastefully furnished and very comfortable. The bed was excellent. The ship offers a tremendous amount of enjoyable space throughout, a place for every mood, time of day, desire for privacy or company. The food was excellent in all dining facillities, consistently fresh and of high quality. The Italian restaurant really stands out! Viking staff was very friendly, helpful and always capable. We much enjoyed being mostly in rather casual attire on a ship which offers room for every taste and fashion. On this trip we visited (or sampled) many countries from Norway to Athens, Greece. All excursions were well organized, enjoyable and informative. We probably 'overbooked' on this first cruise and will take it a little easier next time. Our airport pickup and dropoff was flawless. Viking was a really great overall experience. Our next Viking cruise in the West Indies is already booked. Go if you can! Read Less
Sail Date August 2016
We went on this repositioning cruise because of the unusual itinerary. Norway, Shetland Islands, Iceland, Greenland, Faroe Islands, Newfoundland, Quebec and Montreal. It involved following how Vikings made their way to North America. The ... Read More
We went on this repositioning cruise because of the unusual itinerary. Norway, Shetland Islands, Iceland, Greenland, Faroe Islands, Newfoundland, Quebec and Montreal. It involved following how Vikings made their way to North America. The Viking Star was not quite ready for the heavy seas it encountered that cause quite a bit of broken dishes, glass and even one elevator. The crew we talked to said they had never seen this type of situation. They did not know how to secure things. We had a glass carafe broken in our room, which the crew took care of quickly.They were handling broken glass in many of the rooms. Maybe they needed plastic instead? Stateroom counters are not made for heavy seas and everything just flew all over the place. I am sure the designer never went out on a ship in a storm. We were in the buffet restaurant when the crashing of dishes and glasses started. The cook/server behind the counter looked bewildered when the dishes started crashing. One sliding door kept slamming open and shut to the kitchen and no one bothered to secure it. An announcement from the captain to secure all loose items in your room would have kept breakage to a minimum. Our dresser lamp and telephone flew on the floor. Everything was tossed like a salad. Nothing appeared to be secured, like other ships. We heard our balcony chairs outside sliding back and forth during the storm. One stateroom had a chair crash through their window, according to our shipmates. Making our way back to our room was not that easy without rails on many of the hallways and byways. Our trip to the Faroe Islands was cancelled because of the swells would not allow tendering. The crew were extremely friendly and helpful. In previous reviews, I have read how wonderful they are and it's true. I am not a gourmet or anything near that, but I agree with the reviews that the food is not as good as it should be. Boring and bland. Even in the specialty dining, it was boring. Breakfast was the same every day and it took forever to get an omelet. The coffee was weird. We could drink 4 cups and it was like there was no caffeine. It tasted off and cheap. The worst veggie burger in the world is available at the grill. The same grill's hot dogs with sauerkraut were my favorite meal on the ship. Very little fresh local fare was to be found on the menu. The unlimited room minibar was hardly ever refilled. We left notes which went unanswered. We would sometimes get a bag of chips or a candy bar. Chips are from housekeeping. Candy from mini bar people. We are not drunks, we just wanted vodka and not scotch. By the way, Grey Goose is not in the Silver Package or mini bar. ;( Our room was large. The window and door to the balcony are blocked by all the furniture. I would rather have one large slider than the blocked window and the door. No good view when laying in bed. The rails were being varnished everyday and not always labeled as "wet". I learned not to touch the rails. The included tours were usually good and very informative. Many were "booked" and we ended up seeing very little in Reykjavík, Iceland, other than doing a bus drive around the city and go to a water tower. I would not stay in Montreal for a post tour. I would jump off at Quebec City, which is much more interesting. The Quebec City port was too far from anything and was a giant construction and commercial zone. All transfers went well except there was no one at the Montreal Westin Hotel to explain what was happening with the baggage when we arrived too early. We did the Oslo pre-tour which was very good but I really did not need to see the ski jump. Read Less
Sail Date September 2016
We chose this cruise because of the route and stops on this cruise The cruise was from Bergen Norway stopping at the Shetland Islands, the Farro Islands, Iceland, Greenland, the Viking archeological site in Newfoundland, and then down the ... Read More
We chose this cruise because of the route and stops on this cruise The cruise was from Bergen Norway stopping at the Shetland Islands, the Farro Islands, Iceland, Greenland, the Viking archeological site in Newfoundland, and then down the St.Lawrence River to Montreal. This was the first transatlantic crossing for the Viking Star which was first put into service in 2015 and had been in service in Europe. We have done Viking river cruises and since we liked the stops on the route we thought we would try a Viking ocean cruise. The ship is new and quite nice. It is very well maintained and the crew is friendly and helpful. The food was excellent with a very nice variety. Overall I would rate the cruise as average. First of all the cruise is not all inclusive which in today's market is really out of place. You will be charged $14 per person per day as gratuities for the staff. On our 15 day cruise that added an additional $420 to the cost of the cruise. Viking apparently doesn't want to tell you the true cost of the trip by including these costs in the ticket. Beer, wine and soft drinks are included at lunch and dinner and you are charged for them at all other times. You can purchase an all inclusive drink package but the cost is quite costly There is a mini fridge in your room and you have four soft drinks in it. You can drink them without charge but if you want more you are charged $2 for each soft drink. I personally find it to be insulting that soft drinks are not included in the price of the cruise. Service in the restaurants was spotty at best. At times service was acceptable but never really good and other times it was just plane bad. I never saw any service around the pool or lounge areas. There is one main bar on the first deck with a few tables around it and here there was service. In the surrounding lounge area if there was service I never saw any. We always had to go to the bar and get our own drinks. One aspect of the restaurant service that I found especially discusting was when you finished one course of your meal the waiters would remove your dishes but would place your used silverware on the table for you to use on the next course. I would expect this type of service in a truck stop but not here. Overall I would rate the cruise experience as average. You will have a good time and you will enjoy the cruise but Viking is not one of the top tier of cruise lines. Don't expect a Viking ocean cruise to be the same as a Crystal or Seaborne cruise. These cruise lines have better amenities and service. However as I said you will still have a good experience on Viking Read Less
Sail Date September 2016
The ship is great and the food was awesome. There are no formal nights, no casino, and no photographers constantly bothering the passengers. There is one free shore excursion in every port. There is no up charge for the 2 specialty ... Read More
The ship is great and the food was awesome. There are no formal nights, no casino, and no photographers constantly bothering the passengers. There is one free shore excursion in every port. There is no up charge for the 2 specialty restaurants. Free wine & beer at lunch, dinner, and in your cabin. It is a great concept! The entertainment was very good, especially some of the guest performers. The enrichment lectures were excellent, especially if you are interested in the Vikings and how they explored the lands being visited on this cruise. Most of the ports of call were very interesting, especially Bergen, Reykjavik, Saguenay, and Quebec City. Unfortunately, the service onboard was very inconsistent, especially room service and the World Cafe. The WiFi was free and you got what you paid for....it was awful. The old dial-up was faster than the Internet on this ship. Most importantly, the Captain elected to sail into hurricane force winds between the Faroe Islands and Iceland. Per the Captain, the waves were 40-45 feet which made it a very discomforting 4-5 hours. Read Less
Sail Date September 2016
We chose In the Wake of the Viking cruise because of the route it sailed from Norway across the North Atlantic/Labrador seas to Montreal. And the ports it stopped at during the cruise Ship was always clean and orderly. And staff very ... Read More
We chose In the Wake of the Viking cruise because of the route it sailed from Norway across the North Atlantic/Labrador seas to Montreal. And the ports it stopped at during the cruise Ship was always clean and orderly. And staff very attentive. We had excellent cabin attendants. Dining was very good, especially the World dining buffet. Great variety of food and excellent preparation. We were disappointed that we could not book the Pre City - Oslo. Apparently space was very limited so if you didn't book it when the cruise was first offered there was no chance to get in on it. We missed one or two of our port stops because of a severe storm. We were actually in a port, not able to dock and found out that they wanted to get ahead of the storm so decided to pull out. Well we sailed right into the storm and had about 4-8 hours of very very rough seas. Found it interesting there were no overhead announcements of what the passengers should do to remain safe. People were in dining rooms and service continued with dishes/glasses flying off the tables. Quite a few passengers we spoke to thought safety of the passengers was not handled well. The ports/excursions we did get to take were very enjoyable and well organized. We may try an ocean cruise again but only in the Mediterranean region. We have always enjoyed your river cruises. Read Less
Sail Date September 2016
Itinerary looked very intriguing to us, plus we received mail offer for 2-for-1 prices and discounted airfare. Highlights include the city tour of Bergen, free time to wander around Bergen (especially funicular to top of the mountain), ... Read More
Itinerary looked very intriguing to us, plus we received mail offer for 2-for-1 prices and discounted airfare. Highlights include the city tour of Bergen, free time to wander around Bergen (especially funicular to top of the mountain), Reykjavik and swimming in the Blue Lagoon, hiking around L'Anse Aux Meadows in Newfoundland, and sightseeing in Quebec City. Lowlights were sailing through hurricane-like conditions (80-90 mph winds and 50 foot swells) which made for a very long, uncomfortable night and which caused us to miss a port at the Faeroe Islands. The crew was as accommodating as they could be, delivering room service when we had to leave the dinning room and battening down the glassware in our cabin. The ports were all adventures (in a good way) for us, visiting locations we would probably never have had the opportunity to see otherwise. The ports in Greenland were a bit primitive, but it was a thrill just to be there. The scenery was spectacular all through the cruise, and the optional excursions were great insights into the lands visited. Read Less
Sail Date September 2016
As with most of our adventures, this cruise was chosen with an eye to itinerary, schedule, and environment. A late season North Atlantic crossing, Bergen to Montreal, is almost guaranteed to be a nautical adventure. This cruise did not ... Read More
As with most of our adventures, this cruise was chosen with an eye to itinerary, schedule, and environment. A late season North Atlantic crossing, Bergen to Montreal, is almost guaranteed to be a nautical adventure. This cruise did not disappoint. The scheduled Faroes Islands stop became a "drive by" due to unfavorable winds and seas. Later that day and evening we were "privileged" to experience the force of an early fall North Atlantic gale with 40 foot seas and greater than 60 knot winds. The crew, and passengers, learned some lessons about securing for heavy seas through first hand experience. The ship did just fine, demonstrating an ability to navigate in any even marginally reasonable conditions. The ship was again a delight. The cabins are spacious, the cuisine excellent and the entertainment well presented. The common areas are pleasant, and generally available even when the ship is fully occupied. Particularly noteworthy on this itinerary were the many enrichment lectures and activities addressing Norse and Viking culture and heritage, and anticipated encounters with marine life. The theme "In the Wake of the Vikings" was well presented through out the cruise. The included shore excursions provided an overview of the ports while conserving time and energy of the participants. The daytime transit of Prinz Christian Sund in Greenland was a nautical delight that will be remembered for a long time. Cruise participants were "older" than those on many trips we have taken. There were probably several factors at work. Viking does not encourage children onboard. There are no programs for the young, and long Fall cruises conflict with school. This cruise sold out early in the year, months in advance of departure. Most passengers had taken previous cruises with Viking, and many had previously cruised in Viking Star. We will return to Viking Ocean Cruises any time their itineraries, our interests and mutual schedules coincide. Read Less
Sail Date September 2016
We wanted to visit places we would probably never go to on our own. Seeing Iceland, Greenland, and Newfoundland were a dream come true. Viking once again out did themselves with service, planned excursions, entertainment, and extremely ... Read More
We wanted to visit places we would probably never go to on our own. Seeing Iceland, Greenland, and Newfoundland were a dream come true. Viking once again out did themselves with service, planned excursions, entertainment, and extremely interesting lectures each day. The ship was beautiful and our cabin was roomy and gorgeous and complete with a fantastic view. The meals were always wonderful whether we ate in the dining room or the buffet. Loved being able to have wine/ beer for lunch and dinner with no extra cost. We attended every evening's entertainment and was never disappointed. The daily lectures were so very interesting with whale watching added. The daily introduction to the ports we stopped at were also very interesting and helpful and certainly added to the overall experience. Most of our fellow travelers were in our age group and this was another added benefit of meeting like minded people. Highly recommend any of the Viking cruises! Read Less
Sail Date September 2016
My wife and I choose this cruise based on the itinerary. It was called "In the Wake of the Vikings". We left Seattle on Seattle on Sept. 15 the spend some time in Norway. We flew through Iceland to Oslo and took the train from ... Read More
My wife and I choose this cruise based on the itinerary. It was called "In the Wake of the Vikings". We left Seattle on Seattle on Sept. 15 the spend some time in Norway. We flew through Iceland to Oslo and took the train from Oslo to Bergern; a wonderful trip. We arrived in Bergen on the evening of the 17th with the intent of checking in on the Ship and doing some planned activities. We arrived at the pier about 10:15 AM, neither conveyor belts that scan your items was working, thus a full pat down. Once through we were told it would be 10:30 AM before we could check in. It turned out that the systems to check us in were down and we could not check in until 11 AM. It seemed like no one knew what was happening and it was hard to get straight answer. That should have been a hint. We got passed that and rode the funicular up the mountain, had lunch in the Fish Market and took a fjord tour by boat...a great day in Bergen! Since we were not sailing until the evening of the 19th, we took a farm tour that was included on the 19th and it was very enjoyable. Let me say at this point that we are experienced cruisers with this being our 26th cruise since the early 1990's. All ocean cruises, no river cruises and no Viking. We read great things about the Star, which turned out not be true. Our first stop was the Shetland Islands where we had a great tour and my wife bought wool (she is a knitter). Our second stop was the Faro Islands, which we had toW pass due to rough seas. Iceland was next and we had a great time in Reykivik; we had lunch at Cafe Loki where we had the traditional meat soup and several varieties of herring. For dessert we had Rye Bread Ice Cream (delicious). My wife bought more yarn and we bought some gifts. Nice Day. Then the fun began! We ran into a substantial storm that night with up to 45 foot waves and winds gusting to 80-90 mph. Lots damage on the ship and some people were hurt. Everyone had to hunker down for the night. Fortunately we were not seasick. Several items broke in our cabin. It was by far the worst storm that we have ever encountered while cruising. The next day was better, but 15 foot seas and 30 mph winds were not that much fun. Greenland had a stark beauty highlighted by a floating iceberg, a glacier and some very remote villages. We stopped at two very small Inuit villages and had to tender in since there was no dock to handle our Ship, even though we were under 1,000 passengers. After another sea day, we landed at L'Anse aux Meodows, a site of reconstructed Viking village. We were in one of the last two groups when the Captain cancelled the tendering due to rough seas. We felt we could have made since we have tendered in rough seas before. He later apologized since the seas did not get as bad as he expected. Needless to say we were very upset about missing this site. Our next port, Sagueny, Canada we took a paid tour of crafts, etc. At our first stop the bus broke down; end of tour Quebec City was really hopping and we had a good tour. Finally Montreal where we stayed in the Renaissance, a Marriott property which was outstanding. Especially using points and an upgrade to suite. I am a Platinum Elite, which is helpful. Here is our assessment: the Ship is beautiful, the staff is very attentive, but ineffective, the cabin is very well designed and the food ranged from horrible to very good. We ate in every dining venue. The phones have a clock, which was out for 4 days, thus when putting in a wake up call you were awakened two hours early until the problem was corrected. The wifi is free but very slow and not there several times. Everything you as for takes 2-3 to get it; making little things big things and gets you angry. There is no single point of contact like a concierge and/or a butler. At $7,000 per person one would hope for something like that. Entertainment was minimal, but surprisingly very good. We felt that Viking is not ready for prime time ocean cruising. Also DO NOT CRUISE THE NORTH SEA AND NORTH ATLANTIC IN SEPT-OCT. Read Less
Sail Date September 2016
Viking lived up to their reputation. This was the most restful cruise I have ever been on and the crew, although most were fairly new to ocean cruises, were very polite and helpful. The ship was beautiful with their spa like bathroom ... Read More
Viking lived up to their reputation. This was the most restful cruise I have ever been on and the crew, although most were fairly new to ocean cruises, were very polite and helpful. The ship was beautiful with their spa like bathroom (which included heated floors) and the cabin was very clean and modern. The toiletries were name brand and replenished regularly. Selection of movies great, but other TV shows catered to Europeans and not Americans. The food in the World Café was top notch with the food in the dining room being a little less than what I expected (not always hot). Loved having the shore excursions included. The extra touches they provided, like cold bottle water when leaving the ship and cold towels and some times champagne on the return puts them over the top. Shows were professionally done. Only complaint is if you didn't get tickets the second they were available (no charge) you couldn't get into some of the shows (like the Rat Pack) I will definitely be cruising with Viking again. Read Less
Sail Date December 2016
A Critique of the Ship Viking Sea : I and my wife were recently on this ship for a cruise from Rome to Barcelona via Tunis and Algiers. The cabin space and the balcony size were adequate, but not enough drawer or shelf space. The ... Read More
A Critique of the Ship Viking Sea : I and my wife were recently on this ship for a cruise from Rome to Barcelona via Tunis and Algiers. The cabin space and the balcony size were adequate, but not enough drawer or shelf space. The desk had a lid which lifts up to access the drawer but became a nuisance because it lessened desktop space. There was no sofa bed. The TV had good quality, and the controls, and software were good. They have an app for the iphone for you to look up daily events, schedules and bookings, which was really a nice feature. They have Fox News, CNBC, MSNBC, but no CNN. However no TV whilst in port at Tunis. The Bathrooms and Showers were good and spacious. But no second set of towels. The Sink is square and shallow, has a flat bottom, so shaving cream does not drain out. The Drinking Water was free and plenty in the cabin, both bottled and in a large container. The Refrigerated Soft Drinks were also free and plenty and renewed daily. The Architecture was all straight lines or rectangles, with hardly any curves or rounds. The Design was all Scandinavian with simple bland pastel colors. Everything is square cornered: on the sink, table light, wall light, handles, faucets, shower head, etc. There was no Casino on board. Games such as bridge or chess had to be played in open spaces. There was no closed private room, and it was Impossible to play Mah-Jong. The maximum Capacity was 900. There were 850 passengers, with no kids. The Service was good with one service personnel for every two passengers which was really appreciated in the dining room. The Wine was free at lunch and dinner, and of good quality, with endless refills, like on their river cruises. Good only for wine lovers. The Food was generally good, similar to Oceania and Crystal, but the choice is less. The World Café is a clean lengthy cafeteria, one on each side of the ship, with the kitchen in the center of the ship between the two sides. They appear identical, but on closer look, the 2 sides serve different items, e.g. Ice creams, seafood, and sushi, only on one side, which you might miss if don’t visit the other side. However, the Sushi is very fresh and good, all the time. Like ice-cream, only on one side The Specialty Restaurants were difficult to book, but there were plenty of vacant tables, which were wasted, so their booking system needs to be improved. The Manfredi’s, - an Italian Restaurant, was quite good, almost as good as on Crystal’s. You could have all the following items for hors d'oeuvres, if you want: mussels, fried calamari, crab cakes, pate de foie gras, and escargot. The Chef’s Table – another specialty restaurant, was a joke. It is designed to promote Scandinavian cooking, and although they offer a different menu every 2 days, the flavor is just too bland. Can you imagine, the high-light on their menu was the Poached Salmon! After we tasted the main course, we walked out, and then ate again at the World Café whose average daily menu was much better. The owners would be well advised to convert this restaurant into French or Asian. The City Tours – were free and very well organized, similar to their River Cruises, usually 3 to 4 hours in the mornings, which was enough. For 800+ passengers, I counted 29 buses lined up at the quay side. The takeoff was staggered, and was quite a sight. In the city tours of Malta, Caglieri, Tunis and Algers - really nothing much to see. The worst experience was in Caglieri – where there was only one bathroom for 4 bus loads of passengers, which took over an hour. The Ship – has only 8 floors. The Pool has a roof that is openable. The Elevators take only 8 persons with comfort, not 14 as noted. All the office areas, computer stations, shops, and bridge and chess areas - are open on the corridor side with no privacy. They are open spaces, not rooms. The Dining Rooms were clean and bright, but no lunch is provided there. There were only 2 Shops, so you could not spend any money. They give no on-board credit, because their basic price was fairly low. They do not offer any Foreign Exchange so you must bring all the cash in Euros you might need. The Shows and Entertainment – were good on average, but not spectacular, with only 6 dancers and 2 singers who perform every other day. Life Jackets – are not stored inside the cabins. Peter Fan. Read Less
Sail Date January 2017
My husband and I chose this cruise as we love the Viking River cruises. The ship is beautiful, well appointed and easy to navigate. Well done!!! We enjoyed the game tables that helped pass time at our at sea day. We found that ... Read More
My husband and I chose this cruise as we love the Viking River cruises. The ship is beautiful, well appointed and easy to navigate. Well done!!! We enjoyed the game tables that helped pass time at our at sea day. We found that the ship's restaurant and Chef's Table staff are still learning the art of serving and customer service. Rather being served all at once at a large table, some waited for over 5 minutes for everyone to get their meal while our food got cold waiting for everyone to begin. Some staff offered many excuses rather than taking decisive action. The Restaurant was soooo loud it was like we were having a shouting match to hear. We found Manfredi's staff the best on the ship, very efficient and pleasant. We don't normally like buffet dining but we chose the World Cafe several evenings because it was quiet and the wait staff very friendly, attentive and accommodating. The food prepared on the Aft Terrace was always cold because of the weather. Perhaps, close it if temperatures do not permit a pleasant experience. Breakfast Room Service was always great and timely. We were anxious to feel the same "Valued Customer" feelings as we had onboard your River Cruises.Unfortunately, the sequence for booking excursions was extremely disappointing. If we didn't pay the higher stateroom cost, we got locked out of some of the optional excursions which forced us to find a private Tour Guide. It made us feel less than Valued Customers. We found out the Algiers Casbah excursion only had 60 seats. This is not very equitable for the other 800 passengers. Read Less
Sail Date February 2017
We were attracted to the itinerary. 9 islands in 11 days gave us a nice sampling of the West Indies. Great food, nice ship, interesting excursions. We enjoyed the excellent room service. Prompt, delicious, and food was steaming hot. Loved ... Read More
We were attracted to the itinerary. 9 islands in 11 days gave us a nice sampling of the West Indies. Great food, nice ship, interesting excursions. We enjoyed the excellent room service. Prompt, delicious, and food was steaming hot. Loved the mini bar. The excursions were well organized, interesting, and well organized. We enjoyed the flexible dining options. We enjoyed eating with whomever we chose, wherever we chose. Having the opportunity to sample the specialty restaurants without an additional fee was nice. Airport transfers and embarkation was well handeled. We were never waiting long. Having the ElConvento Hotel to wait on disembarkation day while waiting for our flight was great. My husband enjoyed relaxing at the hotel and I cruised around Puerto Rico. We enjoyed the Entertainment on board the ship. The singers and dancers were fun to watch and talented and energetic. We would have liked to have an opportunity to take some casual pictures with the entertainers. It would have been a nice memory of the Rat Pack in costume for instance. All around great trip. Read Less
Sail Date February 2017
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