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9 Helpful Votes
Sail Date: March 2018
My introduction to transatlantic crossings was aboard the legendary FRANCE, back in 1971. During the ensuing decades I’ve sailed aboard more than 60 passenger ships and have crisscrossed the Atlantic too many times to count. The VIKING ... Read More
My introduction to transatlantic crossings was aboard the legendary FRANCE, back in 1971. During the ensuing decades I’ve sailed aboard more than 60 passenger ships and have crisscrossed the Atlantic too many times to count. The VIKING SEA voyage I’m reviewing was the third Atlantic crossing my husband and I have made in twelve months. And it was our first time sailing with Viking Ocean Cruises. Departing San Juan, VIKING SEA crossed to Barcelona in 15 days, with en route calls at St. Maarten, Madeira, Tangier, Cadiz and Valencia. We found the ship to be light-filled, spacious and very attractive. The décor is what one might call relentlessly Scandinavian (reindeer pelts draped over sofas!), with a color palette comprised mostly of whites, shades of taupe and pale blues, accented with blonde woods. The overall look is elegant, if a bit severe, and will appeal to some passengers more than others. Hard surfaces predominate throughout the public rooms, ensuring that voices carry. (Often the very voices you wish didn’t…) VIKING SEA was kept scrupulously clean throughout our voyage. I don’t know when I’ve sailed on a more spic ‘n span ship. Our cabin was a Penthouse Verandah that was bright, roomy and comfortable. Wardrobe and drawer space was more than adequate for our two-weeks onboard. Clothes-hangers are wood and are not of that irritating, ‘anti-theft’ design. The large bed (with room underneath for luggage) was wonderful, though the pillows were too thick and too firm for us. (I don’t know why we didn’t ask if other types were available; our mistake.) The ship’s laundry and the complimentary pressing service were excellent. Blessed with beautiful weather all the way across the Atlantic, we slept each night with the door to our balcony open and enjoyed falling asleep to the sound of the waves. You can't beat that! Having crossed westbound five months previously aboard Windstar’s STAR BREEZE (the former SEABOURN SPIRIT), I couldn’t help but compare the two cabins. The use of deep, rich colors aboard STAR BREEZE, as well as the heavy curtain that can be drawn between the sleeping and living areas, gave that cabin a wonderfully cozy look and feel. I could have moved-in permanently. Our VIKING SEA accommodations on the other hand - all blonde woods and neutral-colored fabrics - felt coolly utilitarian; rather like a quiet corner in an airport business class lounge. I never warmed to it. The bathroom was fairly large, with a heated floor and good cabinet and drawer space. The lighting was not very well thought-out however, as it was directed in the wrong directions. The roomy shower produced an absolute torrent of hot water at all times. But the glass door didn’t quite meet the marble sill, so we were always having to mop-up water that had leaked onto the floor. Our hard-working room stewards - one from China and the other from the Philippines - were always eager to please, friendly, immaculately groomed, and completely professional. In fact, all of the personnel whom I would consider to be ‘junior‘ staff or crew were extremely personable. We never walked past anyone cleaning a window or touching-up paint who didn’t greet us with a big smile and a friendly word. It was only those who’d attained a higher rank onboard who sometimes exhibited a bit of an attitude. So far, mostly all good. But I’ve yet to mention the cuisine… And that’s where Viking really disappointed us, because the majority of our meals were mediocre at best. And some were just downright bad. Too many of the hot entrees reminded me of corporate cafeteria fare; unimaginatively thought-out and prepared. Self-serve items sometimes sat-out far too long, such as slices of pizza that dried-out under the heat lamps. A celebration dinner in Manfredi’s Italian Restaurant was so salty we couldn’t finish it. (And we heard the same complaint from other passengers.) The onboard restaurants are oddly managed. Mismanaged, I’d call it. Imagine being told by various maitres d’, over the course of two weeks, “I’m sorry, but there are no tables-for-two available next to a window.” And then, after being seated in the middle of a restaurant, being asked by the waiter “Wouldn’t you prefer that table-for-two over there by the window?” This happened over and over! At the end of yet another evening of musical chairs, I wryly commented to the maitre d’ “You and your colleagues gaze intently into that computer of yours, looking for available tables, and yet you don’t seem to know which tables actually ARE available. So really, what is the purpose of passengers lining-up to check-in with you for a table assignment? You tell us the table we want isn’t available, and then the waiter assigned to serve us tells us it is!” I received a chilly, tight-lipped stare. This awkward disconnect, almost every time we went to dine, was something we have never experienced aboard other ships. In truth, the whole open-seating concept seems just beyond Viking’s capabilities, since there was always an impatient line of diners waiting to be seated, not only at the ‘come when you like’ main Restaurant, but at reservations-required Manfredi’s and The Chef’s Table as well. On one occasion, arriving late in the evening for dinner in The Restaurant, I asked the maître d’ on duty why we couldn’t be seated at an empty window table-for-two, clearly visible across the room. “Because there is no one to re-set that table” was the response. I had to bite my tongue, because I really wanted to say “Excuse me? FIND someone to re-set it.” I was pretty much DONE with dining on VIKING SEA at that point. I kept that thought to myself only because it was obvious the staff members in all of VIKING SEA’s restaurants were working furiously, meal after meal, seldom pausing for an instant. (Forget exchanging a few pleasantries with the person serving you. They haven’t the time!) Many of the younger staff seemed rather overwhelmed, and at times, unsure of their duties. At the start of a dinner with wine-pairings in The Chef’s Table, the white wines we were to be served with specific courses were all poured into our glasses at the same time by the young wine stewardess. When we said we’d like to have the white wine for the later course poured along with that course, so that it would be chilled, she was clearly unhappy. Our request meant, of course, that she would have to make more than one trip to our table. I understood that she may have had too many tables to serve on her own, but the staff’s excessive work load shouldn’t become the passenger’s problem. It often did when dining aboard VIKING SEA. Our waiter in Manfredi’s apologized for our evening’s chaotic service, confiding “Viking has taken away our waiters’ assistants. And on top of that, tonight is the first night with this new menu…” He was clearly stressed, which hardly made for the elegant dining experience Viking’s promotional materials extol. But then as I mentioned earlier, the food was too salty to enjoy anyway. And there were more problems to come… The expensive bottle of Veuve Clicquot that I’d requested – 24 hours in advance – be placed in an ice-bucket one hour before the time of our dinner reservation, arrived at the table only slightly chilled and with a dry paper label – a sure sign the bottle had not been iced. And then, at the end of the meal, the birthday cake I’d arranged as a surprise for my husband never materialized. When I later voiced my disappointment to the maître d’ with whom I’d made the arrangements, and who had carefully noted my requests for the Champagne and the cake in his small notebook, he offered only a sheepish shrug in the way of an apology, and blamed the sommelier for forgetting to ice the wine. Now honestly, icing a bottle of Champagne and arranging for a birthday cake should not be beyond the capabilities of anyone overseeing a restaurant – on land or sea. Failing to follow through on both of my requests was inexcusable. Offerings at the self-serve World Café were the most meager and the most haphazardly-prepared we’ve encountered on any cruise ship. (Dried-out, lukewarm scrambled eggs at breakfast...)That VIKING SEA’s galleys could turn-out so many sub-standard food items over the course of two weeks was a major let-down. Especially considering Viking’s lofty per diems! By way of comparison, we crossed eastbound last spring, from Cartagena to Lisbon, aboard Pullmantur’s MONARCH (the former MONARCH OF THE SEAS). Spanish-owned Pullmantur is hardly a high-end cruise line, yet the food served onboard was consistently impressive. Every meal we were served in the dining room was delicious, and the choices and quality of the myriad items available at the early morning-to-late night buffet were amazing. It was some of the best food I’ve ever enjoyed on any ship. Our VIKING SEA crossing cost us five times more than our junior suite aboard the MONARCH. Five times. Proving once again that paying more doesn’t necessarily guarantee getting more! Filling-out the comment card distributed prior to disembarkation, I suggested to Viking that “rather than rapidly adding one new ship after another to your fleet, perhaps you should consider investing more heavily in the ships – and the employees - you already have.” Maybe then we’d consider sailing with Viking again. But in the meantime, my husband and I are cancelling a previously-booked 2020 Viking cruise in Asia. We don’t want to risk being disappointed a second time. Read Less
1 Helpful Vote
Sail Date: March 2018
I have been smitten with the Viking ship design since the first brochure arrived in my maibox a number of years ago. Picked this 15 day Transatlantic crusie for its sea days and ports of call. Frist TA and first Vking cruise. I am ... Read More
I have been smitten with the Viking ship design since the first brochure arrived in my maibox a number of years ago. Picked this 15 day Transatlantic crusie for its sea days and ports of call. Frist TA and first Vking cruise. I am amazed by the attention to detail in the design and furnishings of the ship: I lost count of the different style of chairs in the various public spaces. My favorite are the deep brown leather chairs next to the Living Room Bar. The railings in the hallways and even the door handles to cabins are wrapped in smooth leather. The lichen garden below the stairs rising to the full story sceen showing the most brillinat pictures throughout the day and evening. The views of sky, sea through every window above deck 1. The windows are floor to ceiling. In the World Cafe these were open on sunny days in port for more alfresco dining. Stunning spa with heated tile loungers, stream room , sauna, and snow grotto and small pool open to evyerone. Fees are only for massages. Food in all venues is very good, lots of variety, creative, and the" success cake "in Mamsen is the best dessert at sea. The crew from officers to the young man who was in charge of keeping the elevators clean were always friendly, going out of their way to answer a question or help in any way. The included excursions were basicly bus tours with stops or walking tours of areas of the port towns . All the guides were very knowlegable . The resident historian program is outstanding. Our historian Mark gave lectures on art, pirates, explorers, also had round table discussions and open office hours for small group discussion. The Deluxe veranda cabin was fine, with large shower, and heated bathroom floor. Could have had more drawers in the main cabin. We did find places for all of our stuff. Loved our balcony and table height for having breakfast while looking out at the morning sea or sailing into port. Met so many intersting passengers who were all having a good time while we crossed the Atlantic Ocean. The only negative is that they ran of three of the white wines on the wine list during the cruise. Many of us had the Silver Beverage Package and they miscalculated the number of wine drinkers with this package. They did not run out of the incudled wine, however. LOL This minor detail was the only negative I experienced. Read Less
Sail Date: March 2018
We had heard good reports about Viking River Cruises and when we saw this lovely itinerary on the relatively new Viking Ocean Cruise line we decided to give it a try. And we were delighted with our choice! One reason we selected this ... Read More
We had heard good reports about Viking River Cruises and when we saw this lovely itinerary on the relatively new Viking Ocean Cruise line we decided to give it a try. And we were delighted with our choice! One reason we selected this cruise was because we love days at sea. While 7-8 days at sea does not appeal at all to some travelers, my husband and I, who are retired, enjoy restful days when we don’t have to be up and ready early for an excursion. And there is so much to do on the ship during those days - the spa and pools, in-room movies, exercising and games on the deck and just watching the vast views from our veranda. But then this cruise had some lovely ports that we had not visited before and definitely wanted to see - Puerto Rico, Madeira, Tangier, Sevilla, and others that we returned to visit. One of the features of Viking cruises is that the excursions are all included. Of course, you can upgrade for a fee if there is a special spot or experience in a port that is not part of the included outings, but pricey excursions are not necessary. The entertainment was fine although we didn’t go to very many of the shows. We liked the lectures about the various ports, their histories and political issues. The lectures were recorded so we could watch them at our leisure. The food on the ship was exceptional with a nice variety of good quality and healthy options. There was always plenty of food and drinks available whenever we wanted them. Service was outstanding for the most part. Staff members seemed to be happy and to enjoy their jobs. Because we had such a good experience on this trip, we booked a future cruise onboard and took advantage of the discounts we were offered. Overall, we had a great experience and are looking forward to our next cruise on Viking. Read Less
Sail Date: March 2018
2nd time on viking ocean cruise. Will never choose another cruiseline. They got it right, cruise director Mark is not the cornball type like many others, has great taste in entertainment, which is superior to all the other cruises i have ... Read More
2nd time on viking ocean cruise. Will never choose another cruiseline. They got it right, cruise director Mark is not the cornball type like many others, has great taste in entertainment, which is superior to all the other cruises i have tried. Food is tops, no pretensions, same with service. Ship is pure elegance, so spacious. Whats not to like. Shore excursions well organized, one free for each port. Classical music all over the ship is high quality. Cant say enough about ,nordic spa. Steam room, sauna, snowbroom, hot pools, all included. My husband used gym every day, well equipped, never crowded. Scandinavian buffet for breakfast is great for late risers. Sticky buns at buffet breakfast are delish. Gelato flavors change daily. On our anniversary we received a special chocolate cake, one of the best i have ever tasted. Loved daily high tea in wintergarden with string quartet. Perfect cruising. Read Less
Sail Date: March 2018
After thoroughly enjoying our Viking Homelands cruise in 2016, we decided we just didn't have much time on the ship. So crossing the Atlantic for 6 days was a delight! We never lacked for anything to do. The lectures were fantastic ... Read More
After thoroughly enjoying our Viking Homelands cruise in 2016, we decided we just didn't have much time on the ship. So crossing the Atlantic for 6 days was a delight! We never lacked for anything to do. The lectures were fantastic with four on board lecturers, including our resident historian. We only had 5 ports of call, all of them fascinating. And we stayed over in Barcelona, a wonderful city. Viking caters to ages 50+, so it is easy to meet people with like minds. We traveled with friends that we met on our Viking Bordeaux River Cruise. Our only complaint was the Air department, which kept changing our flights. Our travel agent was right on it, but we ended up paying to keep our original flights home, a long story. But on the whole, you can't beat Viking for food, service, and value. So, of course, we've signed up for another Ocean cruise in 2020. That will make our 8th Viking trip! Read Less
Sail Date: March 2018
We are Viking groupies, I suppose! This was our 10th Viking Cruise---8 River and 2 Ocean, and while we have thoroughly enjoyed every one, this Atlantic crossing was the most restful of all. Sea days give one the opportunity to de-stress ... Read More
We are Viking groupies, I suppose! This was our 10th Viking Cruise---8 River and 2 Ocean, and while we have thoroughly enjoyed every one, this Atlantic crossing was the most restful of all. Sea days give one the opportunity to de-stress and and enjoy the luxury of having no absolute schedule that must be kept. We arrived a day early and had an afternoon to walk around Old San Juan and had a lovely dinner in a very small traditional l restaurant. Embarkation in San Juan went smoothly and quickly, as do all Viking embarkations. The ship is just the right size to offer a variety of restaurant and snack options, entertainment nightly in the theater, shopping for fun and necessities, a small night club for that late-night drink, entertaining band and vocalist and dancing. There were many lounging areas on board in the common areas and on deck, so after a couple of days I began to notice some of the guests had gravitated to their own little nests time after time. We especially enjoyed the educational lectures and the fact that we could catch them on the TV in our stateroom if we happened to miss one. And speaking of TV, for someone who rarely watches a movie on TV at home I found myself watching several full-length features as well as every episode of certain series (especially The Vikings, of course!) and documentaries as well. The in-room options for entertainment were excellent, including the satellite live TV (most of the time). The service by the staff, especially our stateroom attendants was wonderful. The only time we observed a little break in the usual friendly, efficient service of the staff was in the Tea Garden where some of the servers seemed inefficient and bored. We had a Junior Penthouse suite that was spacious, 2 large flat screen TV's. sofa and two lounge chairs, very comfortable bed, good lighting for reading and makeup. My husband did say he would have preferred better lighting in the bathroom for shaving. I however, was very happy with the dressing table and lighted mirror. The sleeping area could be closed off from the sitting area and outside deck by full-length drapes. The exercise equipment area could have been larger with more treadmills, as they were in great demand on sea days. The two specialty restaurants made dining a more special event, especially the Chef's Table, but all the food on board was well-prepared and well-presented. We appreciate the absence of young children on board, as well as no noisy, smoky casino! We were very pleased that an Easter Sunday religious service was held in theater (well-attended, with projected backdrop on the stage area that made it appear we were in a large church with stained glass windows. And on Easter Sunday every stateroom had a chocolate bunny placed there as a surprise. I also understand that Passover was also celebrated as well. The excursion in Madeira on the cable car and visit to the botanical garden was worthwhile. If you have never been to Tangier, the included tour by Viking is a good thing to do. We recommend visiting the Historic American Legation building--fascinating history. All the included tours give an excellent overview of the various cities. The last evening gathering of the ship's company and guests for meet and greet, entertainment and farewells on the main deck of the multi-level atrium left us all feeling that we had somehow become a family in our short time together. Disembarkation is a carefully planned and executed experience, and we highly recommend Viking's transportation to and from the airports rather than deal with expensive taxis. One other thing to note is that my husband, a 36-year career U.S. Navy Captain is ALWAYS pleased to see how well-maintained the ship is and ALWAY points out the crew cleaning, sanding, painting, etc. The cruise was everything we hoped it would be and are already planning our next Viking adventure.. As already mentioned, the stateroom was very comfortable, well-appointed and absolutely spotless, thanks to our stewardess and steward. We liked the location because it was near the explorer lounge, the theater, the fitness center and the Tea Garden. The only drawback for the location was the necessity to walk through the pool deck to go to the restaurants at the other end of the ship.. Read Less
Sail Date: March 2018
San Juan to Barcelona spring crossing. Overall...a great trip, enjoyed everyone we met—staff and cruisers. Positives: 1. Crew, especially our Indonesian cabin steward. 2. Dining. We ate dinner in the Main Dining Room + the ... Read More
San Juan to Barcelona spring crossing. Overall...a great trip, enjoyed everyone we met—staff and cruisers. Positives: 1. Crew, especially our Indonesian cabin steward. 2. Dining. We ate dinner in the Main Dining Room + the 2 specialty restaurants. All were excellent, and our favorite was the Main Dining Room with its 6-person “shared” table. Great opportunity to meet new friends. 3. Entertainment. Very pleasantly surprised! We enjoyed all the evening shows — plenty of variety, but each show was filled With enthusiasm and joy. P.S. Quality was “Triple A” in baseball terms. Terrific young performers “moving up” and developing their craft. If you need the Met every night, go to New York. If you love variety...sail on the Viking Sea. 4. At Sea for 7 days? Great. Always busy, yet still relaxed. Very refreshing Disappointments: 1. Half-day tour on St. Martin. Our 3-hour island tour was all about devistation and destruction on the Dutch side following the Sept 2017 hurricane. If Viking’s goal was to add tourist dollars to help restore the economy, then it was B- tour. If it was to show-off a beautiful Carribean island, then the grade was a D. Note: due to road construction that day, it to 45 minutes to move 500 yards. 15% of tour group gave up and walled back to the ship. 2. Tangier, Morocco. The city tour had the possibility of being a B+, and then we met our local guide. His goal was to get to all our scheduled stops as quickly as possible...so he could “get rid of us.” One bright spot — the very professional and enjoyable stop at the rug merchant and leather goods store. Overall a C. 3. Barcelona: We booked the 2-day post cruise. Loved it! But...we were told by the LA office and the Viiking Sea onboard team that we would be off the ship at 9 AM, and the bus ride to the Barcelona hotel would take one hour. So, I booked a 1:00 local tour. Unfortunately, the 1 hour tour took 3 hours! Then, 1 hour check-in. Result...missed our downtown tour. Lesson learned: do not book a tour too quickly on your post cruise. Overall: A-. Very Happy we took this tour. Read Less
Sail Date: March 2018
We had been wanting to sail on a transAtlantic cruise for some time and also wanted to try Viking Ocean cruises. We enjoyed our trips on Viking Ocean cruises and loved the cruise format that has been adopted for the ocean cruises. There is ... Read More
We had been wanting to sail on a transAtlantic cruise for some time and also wanted to try Viking Ocean cruises. We enjoyed our trips on Viking Ocean cruises and loved the cruise format that has been adopted for the ocean cruises. There is a great deal of value in an inclusive pricing model as well as the superior accommodations and service. We loved all the spaces available for relaxation. The ship was full but we never felt any space was crowded. Afternoon tea was a delight. The upper level of the Explorers Lounge is a great place to unwind with a book, puzzle or just the view. The winter garden is a really special place to sit with friends or to people watch. The garden room is exquisitely decorated. The specialty restaurants are very good if a little overly creative in their menus. Our favorite was the Chefs Table. We especially enjoyed the little extras like the Viking museum,the accomplished musicians, the first run movies and the excellent lectures. It was a delight to be able to enjoy the spa and gym areas without feeling pressured to spend money and the included tours were good overviews of the various ports we visited. In all, Viking is now our favorite cruise line for ocean and river cruises. We have been cruising for several years now, mostly long cruises to less traveled places, and had settled in to continue on another line. That all changed with our first experience on Viking. Now Viking is our preferred cruise line. It is simply a superior experience. Read Less
Sail Date: March 2018
We liked the itinerary and looked forward to an ocean experience of quiet, relaxing days at sea. There were many lectures and wonderful entertainments on board. We enjoyed the restaurant choices as well. No required dress-ups. We met ... Read More
We liked the itinerary and looked forward to an ocean experience of quiet, relaxing days at sea. There were many lectures and wonderful entertainments on board. We enjoyed the restaurant choices as well. No required dress-ups. We met very interesting people on board. We enjoyed the afternoon teas. The buffet choice for meals turned out to be our favorite. No waiting in line and it was very well organized. If you wanted linguine with shrimp for lunch, you simply went to that station (no line) and ordered it and then watched the chef prepare the dish right in front of you - delicious, fresh, the pasta perfect. The lectures were not just good - they were outstanding. And a great variety - adventurers who had sailed around the straits of Magellan with a crew of 8, oceanographers whose knowledge was overwhelming of saline and the environmental concerns today for our world's seas. The only underwhelming experience on board was to listen to the cruise pianist - played with the music in front of her - could not improvise - and every tune sounded the same in the same repetitive style. But she looked very Scandinavian if that made a difference. Read Less
1 Helpful Vote
Sail Date: March 2018
Always wanted to take a trans-Atlantic cruise. We were greeted by cruise personal at the airport and professional processed to the pier for boarding. On board the cruise staff was supper helpful and kind. Our stateroom was well appointed ... Read More
Always wanted to take a trans-Atlantic cruise. We were greeted by cruise personal at the airport and professional processed to the pier for boarding. On board the cruise staff was supper helpful and kind. Our stateroom was well appointed and very clean. During the cruise, we were most fortunate to have had perfect weather the entire time (2 weeks). The port stops were great and interesting. I would have preferred the Casablanca stop over Tangiers stop as was originally programmed, but that's life. On board I discovered very comfortable areas outdoors and spent restful time reading and resting. The spa facilities were great especially the fantastic facial. Appreciated the "no hard sales" from any department especially the retail areas. A recommendation on my part is to have all denominational services available on Sundays and religious holidays. As it turned out, Easter services were provided by popular demand. And, as always, the food was excellent and beautifully presented. Thanks you for a most enjoyable 2 weeks. Read Less
1 Helpful Vote
Sail Date: March 2018
Great accommodations, the room was beautiful, the balcony was perfect and relaxing, the drinks and snacks in fridge was wonderful. The chefs are attentive and food was surpurb, attentive table service and professional all around. The ... Read More
Great accommodations, the room was beautiful, the balcony was perfect and relaxing, the drinks and snacks in fridge was wonderful. The chefs are attentive and food was surpurb, attentive table service and professional all around. The ship was Beautiful and clean. Great excursions and well organized. We loved their organization getting on and off ship. We were so impressed with every staff member in how attentive to detail they were to each guest. Would love to go again anywhere but need to save save save. We are hoping to find something in our price range. Best vacation ever! The only negative is that we left my set of car keys in nightstand drawer. I contacted Viking 2 days later describing my set. They sent me someone else’s keys. I have discussed several times but no solution. I still have another persons keys. Without my knowledge they changed the file as “resolved” when it wasn’t. Read Less
Sail Date: March 2018
Transatlantic from San Juan to Barcelona with stops in Madeira, Tangier, and Cadiz. The ship is beautiful! The food was excellent no matter the venue. Enjoyed the entertainment and movies with discussion groups afterward. The Meet ... Read More
Transatlantic from San Juan to Barcelona with stops in Madeira, Tangier, and Cadiz. The ship is beautiful! The food was excellent no matter the venue. Enjoyed the entertainment and movies with discussion groups afterward. The Meet & Mingle was outstanding—cocktails, hot appetizers and officers who truly wanted to engage. There are outdoor fitness machines on the sports deck for those who prefer to enjoy ocean sounds rather than gym noises. Lots of nooks and small group gathering space on the outdoor decks. Loved having laundry facilities on each floor—including an ironing board. Let us pack less with no expense. Free detergent (or you can use your own). Great social spot as we waited for a washer or dryer to open up. Lots of men doing the laundry! Viking also lets you bring your own liquor and wine aboard with no corkage fees. Wine and beer offered freely at lunch and dinner but cocktails are reasonably priced. They treat adults like adults. One initial challenge was loud banging noises in our cabin. The first night there were six crew members including head of housekeeping in our cabin trying to figure out where the noise was coming from. Because cruise was sold out, told no other cabin. Next day, noise was worse. Someone had canceled so we were moved—no noise! Finally a good night sleep! Someone else had also complained about noise and was moved to our old cabin but said the noise was worse so moved back to their previous cabin. Two days later, we found the problem—a ratchet strap hitting the metal on a lifeboat which was right under a vent pipe at our old cabin. Suggested they pad it—maintenance showed up immediately and did so. End of noise. Responsiveness to our complaint was immediate and taken seriously. Commend housekeeping, maintenance and guest relations. Stellar. Loved the heated bathroom floors! Lovely cabins with luxurious bathrooms. Public spaces are inviting. Different music (not loud!) rotated between—a string trio, pianist, jazz, etc. My husband is a singer and would’ve liked a passenger choir to fill some of the Sea days. The CD said he’d been lobbying for one so would keep trying. All in all, loved this cruise. We met more people on this cruise than any other. Signed up for two more in future cruises. Read Less
5 Helpful Votes
Sail Date: March 2018
We booked this cruise not long after we did our first Viking river cruise in August of 2016. We loved that whole experience so much, we knew we wanted more Viking. We also wanted something different from what mainstream cruise lines ... Read More
We booked this cruise not long after we did our first Viking river cruise in August of 2016. We loved that whole experience so much, we knew we wanted more Viking. We also wanted something different from what mainstream cruise lines offer. We like the smaller ship with only 930 passengers. The itinerary for this cruise was originally: San Juan, Tortola, St Kitts, St Lucia, Barbados, Guadeloupe, Antigua, St Martin/Maarten, St Thomas, then back to San Juan. The back to back hurricanes last fall, did a a lot of damage on quite a few of the ports, so we finally ended up with: San Juan, St Croix, St Kitts, St Lucia, Barbados, Guadeloupe, Antigua, St Martin/Maarten, St Thomas, then back to San Juan. Tortola was off the list, replaced by St Croix. Like the previous reviewer, Azulann, I loved the look of the Viking ships from the very first brochure I received - both river and ocean. The Viking Sea did not disappoint. The clean modern decor feels warm and inviting - never cold and unwelcoming. The public areas are spacious with lots of comfy seating, and the ship never felt crowded. Viking pays a lot of attention to details - interesting artwork, small plants and succulent arrangements, interesting sculptures and Viking themed artifacts, electronic games, traditional game boards, and lots of books. This is true through all aspects of the cruise. The crew were fantastic - all friendly and accommodating. You rarely ever hear the word, "no," unless it's part of the phrase, "no, problem!" They quickly learned our preferences and often anticipated our needs. I have to say, I honestly don't know why Viking is considered Premium by some and not Luxury. Sure felt like Luxury to us. Embarkation in San Juan was a easy-peasy. We had flown in the night before, but did not do a Viking extension. Getting from the hotel to the ship was no problem. We were whisked aboard with no lines, no waiting. Short walk along Viking's Red Carpet and we were onboard with a glass of bubbly in our hands! Everyone can board after 11:00am (at least in San Juan - other ports may vary), but rooms are available on a sliding basis according to room category with the Explorer Suite rooms first, down to the Standard Veranda. We had booked a Deluxe Veranda (DV4), starboard side, deck 4, but about a week before, we got an offer to upgrade to a Penthouse Veranda (PV1) for $199 each. We were extremely pleased that we did. The room was wonderful! By the way ALL Viking Ocean rooms have a veranda. There are no inside or ocean view rooms. Until your room is ready, you are free to have lunch, and the included wine and beer in the World Cafe, or out on the Aquavit Terrace (our preferred spot). And after lunch, you can explore the ship - which we did. As on the river cruise, we found that Viking does a lot of small things right. They have washing stations with sinks, soap and cloth towels by some restaurants in addition to sanitizing stations (which give you a light mist, not glob of goop in your hand). Restrooms are plentiful, always clean and quite lovely with birdsong background sounds. Booths have full doors. There are cloth towels by the sink, and a paper towel dispenser as you leave, so you can use a towel to open the door. There is a disposal bin right under it. At the World Cafe buffet there is no need to juggle your drinks and a plate. Get your food, have a seat, and they will bring you whatever beverage you want. If they see you headed out and they are going that way, they will carry your plate to the table. You can request a warmed plate at the carving station (which is the made to order egg station in the morning) - even if you are not getting food from there. They had pieces of bread in the bottom of the bacon and sausage trays to absorb the grease. And everything on the buffet is in small trays so it's not sitting getting yucky forever. Want something you don't see - just ask. Likely they will get it for you. Viking Ocean seemed a world apart from the mainstream cruise lines we've been on. There are no towels in your room that must be accounted for. Towels can be found on every lounge chair by the pool, and by the towel stations. They are left in your room if you have a swim or snorkel on your excursion. There are also towels next to the ship exit as you leave just in case you forgot one. Bottled water is available each time you leave the ship. They hand out cool towels when you return, and sometimes a glass of bubbly. Once we had a full reception committee with music and dancing! The food at all the venues ranged from good to fabulous. Everything we had was delicious. Food arrived hot, and plates were brought out individually, not on big trays with covers. We were told that each meal in the restaurants is prepared to order - and I think it's true. We ate breakfast and lunch in the World Cafe and dinner in the Restaurant. We also ate at Manfredi's and did the Sweet and Salty menu at the Chef's Table. Everything was really wonderful. Service was friendly, quick and attentive. We went for the Silver Spirits package, which we did not have on our river cruise. On an ocean cruise, we tend to do more mixed drinks, so we found it worth the $20 per person, per day. Drink prices are reasonable, if you decide not to go that route. And Viking allows you to bring wine, beer, soft drinks, liquor with no problem. And then there are the things Viking does not have - crowds, lines, children running around, art auctions, gold by the inch, 2 for 1 tee shirt sales, multiple announcements every hour about bingo or slots tournaments or hairy chest contests. Viking does not charge for room service, WiFi, beer, wine or soft drinks (at lunch and dinner), specialty coffees (unless there is booze in them). There is no charge to use the spa unless you get a treatment, nor any extra charge for the specialty restaurants. The only time we saw a crowd was at muster drill (which was held in the restaurant and the theater) and on the last day while people were waiting for their group to be called to leave ship. Leaving was as easy as boarding, but not nearly as exciting! The only line you might find is perhaps 2 or 3 people ahead of you at the Gelato (so tasty!) station. Even in the buffet - there might be 2,3 maybe 4 people in each section - cold, hot, breads and dessert. You don't have to wait. People take what they want and move on. If you forget something, just go back and get it. You might have a person or 2 ahead of you at the made to order stations throughout the buffet, but the staff will tell you how long the food will be so you can go get other food and come back and pick up your order. There are no casinos - sorry, if you need one of those, you need to look elsewhere. There are shows in the evening, but not big production shows like some cruise lines have. I know some people look for those, but we were quite happy with the Viking Band that played in Torshaven (lounge) and also with the guitarist, piano player and the classical trio that played throughout the ship. They did bring on a fantastic steel drum band in St Lucia! There was a fairly wide age range from people in their 30s to people in their 80s. You often hear that Viking attracts an older crowd, but I think that's changing - at least on Viking Ocean. It was a wonderful cruise that exceeded the expectations we had from our river cruise. We have another ocean cruise and another river cruise booked with Viking. Oh and Viking does a fabulous Cruise Critic Meet & Mingle - there was shrimp! Read Less
4 Helpful Votes
Sail Date: March 2018
Initially we were booked into stateroom 3005,the first night we were kept awake by a rattling coming from the verandah door.Being the first night we put it down to the new environment however it continued and after a second night of ... Read More
Initially we were booked into stateroom 3005,the first night we were kept awake by a rattling coming from the verandah door.Being the first night we put it down to the new environment however it continued and after a second night of interrupted sleep we called customer services first thing.A carpenter arrived and tried to fix what is apparently a common problem.Five minutes after he left the rattle returned so I again contacted customer services and they agreed to move us to another stateroom,3077. When we arrived at the next stateroom I enquired if it was a quiet cabin and if anybody had stayed in the cabin previously.No it was quiet and had not been used we were assured by two people.We noticed a knocking noise behind the bed head but thought it was probably something from the adjoining cabin so we went for dinner.On our return the noise seemed to have increased,we tried to sleep but it was impossible.Our worst ever night at sea and we are used to rough seas.The following morning we contacted customer services again and were offered another move very quickly.No fun packing and repacking. So here comes the crunch.That evening we went to the Viking bar as usual for a pre dinner drink.As we were on the silver drinks package we had to give the barman our cabin number yet again.’Sorry I said we ve had to move again’.A couple sat near us said ‘ excuse me,did you say you’ve had to move twice?It wouldn’t be cabin 3077 would it?!!! Can you believe that this couple had been moved out of 3077 because of the noise in the wall and they moved us in.A cabin where they knew there was a serious noise problem. This is unforgivable.Needless to say we shall not cruise with Viking again. Read Less
1 Helpful Vote
Sail Date: March 2018
We decided it would be fun and different to do a transatlantic crossing so we booked the Viking Sky after hearing many positive things about the Viking Ocean brand. I booked through my usual travel agent and still had pretty decent service ... Read More
We decided it would be fun and different to do a transatlantic crossing so we booked the Viking Sky after hearing many positive things about the Viking Ocean brand. I booked through my usual travel agent and still had pretty decent service when I called Viking directly with questions. Usually I've been told to "go through your agent". Booking advance restaurant reservations and shore excursions was quick and intuitive. Viking has one of the better customer websites. Our cruise sailed from San Juan to Barcelona. I chose to do my own air arrangements as I've never liked dealing with cruise line air departments. We arrived in San Juan the day before the cruise and stayed directly across from the pier. This made for an easy walk to the ship the next morning. Boarding was quick and trouble free. Our stateroom category was PV1 so that meant our room would be available at 1:00pm. We had a couple of hours to explore the ship, eat lunch, etc. My first impression was WOW. The ship was absolutely beautiful. There are so many public areas to gather, sit, relax or whatever. We had lunch and began to explore the ship. Just before 1 we learned our room was ready. Our luggage was already delivered so we quickly unpacked. Our room was slightly larger than the basic or deluxe veranda by about 70-80 sq/ft which in my opinion made all the difference in the world. For the first time in my cruising life we had more storage than we needed and actually had a couple of empty drawers. Pretty good because I'm a serial overpacker. The bathroom was also spacious with a nice sized shower. Instead of the usual sliding glass door for the veranda, there was a regular door and a separate picture window making the room seem even larger. The bed was extremely comfortable as well. We set sail to some pretty rough waters in Puerto Rico and in fact were unable to make our first port of St. Martin. This was a problem as people whose flights got in late went to St. Martin to meet the ship which never stopped there. Waters continued to be fairly rough but not uncomfortably so. My preference for less people on a ship ( Read Less
2 Helpful Votes
Sail Date: March 2018
I was checking in to Vikings Website about my 2019 Alaska Cruise I have booked. While there I saw the "Last Minute Specials" and found a two week Trans Atlantic out of San Juan, Puerto Rico to Barcelona sale. At first I was ... Read More
I was checking in to Vikings Website about my 2019 Alaska Cruise I have booked. While there I saw the "Last Minute Specials" and found a two week Trans Atlantic out of San Juan, Puerto Rico to Barcelona sale. At first I was concerned about spending 6 days in the middle of the Atlantic Ocean and finding something to do. Needless to say those were the best part of my whole trip. I was able to relax and enjoy myself the entire trip. One thing I've learned in life is that not all goes perfect every time, especially when your dealing with Mother Nature. Right away from when the boat pulled out of San Juan, Mother Nature wanted to remind us she was there. Seas were very choppy and it prevented us from being able to stop at Saint Martin the next morning. It also prevented some guest and entertainers from being able to get on to the ship there. (There had been delayed getting to San Juan and were gong to connect there). Fortunately, the seas calmed and we had a great trip across the Atlantic. The dining arrangements were fantastic. Most people follow the "business casual" dress request for dinner but you always have a few that figure those rules aren't for them. We ended up eating most of lunch and dinner meals in "The Restaurant" which is the main dining room. The foods were always outstanding and the staff was great. I recommend that if you like a particular waiter, that you request sitting in his/her area at each meal. It took a day or two to learn this but once you catch on it makes things a lot easier as he/she learns all your little secrets and requests. My only suggestion is that you make sure you give that waiter an extra tip and the end of your trip for helping to make it so special. The $15 per day that Viking charges your account is a mere pittance for all of the staff that you see helping making your trip special on this boat. The specialty restaurants are Manfredi's Italian which was very good. They have a fixed menu that will be the same every day except for the "Fish of the Day" and the "Pasta of the Day". I only ate there two nights and loved both meals Rib Eye Steak and Porchetta. Both meals were outstanding and can't wait to have them again on my next cruise. The "Chef's Table" I had booked for the first night of the cruise. My wife wasn't feeling well because of the water turbulence and I wasn't even more disappointed because I found out about their menu's changing every two days. I picked nordic night that meant just about everything had Salmon in it and that's not one of my favorites. The big thing about the "Chef's Table" is you don't select what your going to eat. It is all ready predetermined for you along with wines with each course. There were no real problems getting reservations here but after reviewing the different menu's we elected to spend most of meals in "The Restaurant" as the food quality and service are just as good. The entertainment was great with the Cruise Director Aaron doing a wonderful job. He also did a great show by himself with songs from Sinatra, Buble, etc. Viking had the Virginia Gentlemen, an A Cappella group on board for daily entertainment as well. These college students won the heats of almost every passenger and hopefully will become on regular on the Viking system. The Viking Band, dancers, entertainers all made the night end with an enjoyable show. We enjoyed out trip so much we booked a second trip for 2019 traveling from Rome to Athens next year. Because all Viking ocean ships are the same, once you get the lay of the land, it doesn't change going from boat to boat. This will make our Alaska and Rome trips even easier next year. Can't wait to go cruise again on the Viking fleet!!! Read Less
Sail Date: March 2018
My wife and I first cruised with Viking in Dec 2017 and absolutely fell in love with this cruise line. The value is unbelievable for all the extras you are given with no corners cut! Where do we start: * Outstanding price * Airfare ... Read More
My wife and I first cruised with Viking in Dec 2017 and absolutely fell in love with this cruise line. The value is unbelievable for all the extras you are given with no corners cut! Where do we start: * Outstanding price * Airfare included * Free excursion at each port * 24 hour room service * Gourmet food * Top notch entertainment * Heated floors in bathroom * Full size showers * Well appointed furniture in rooms and common areas * Unbelievable service in rooms, dining rooms, bars, etc * 2 to 1 ratio crew to customers * No children under 18 allowed We have been on many other cruise lines and Viking is the only cruise line we will use in the future for ocean and river cruises!!!!! Our next cruise with Viking will be a river cruise on the Rhine in Spring 2019 and this will be our first river cruise and looking forward to it. We have spoken to many people who have taken many river cruises with Viking and rave about them..we cannot wait! Read Less
Sail Date: March 2018
We wanted to do a transatlantic crossing. We liked that there was a minimum age...no youngsters running around and playing in elevators! We liked the idea of free beer & wine at lunch and dinner...we did not need the drink package! ... Read More
We wanted to do a transatlantic crossing. We liked that there was a minimum age...no youngsters running around and playing in elevators! We liked the idea of free beer & wine at lunch and dinner...we did not need the drink package! And having the laundry facilities was a plus. Here are some of my thoughts...and I know I'm missing some tips... The cruise was a pleasure. I liked that it was very informal...literally no "formal" nights, but you still had to dress appropriately for the "dining rooms"; you had the World Cafe buffet and the Poolside Grille if you did not want to get dressed. Seasick? I was worried about rough seas, but I did not feel sick at all. I got the "patches" from my pharmacy, but never used them. I used "Meclizine" ("Bonine"), taking one at night before bed. It was just enough to keep me feeling well and not making me sleepy. Check with your pharmacy and see if you can order a bottle of Meclizine instead of spending $$$ on the blister packs of Bonine. Years ago I got a bottle of 100 for $7. We upgraded to a Penthouse Verandah. Our mini bar had "liquor", but they took it out and gave us wine...red or white...daily...or as our bottle was gone. The Restaurant - Good variety of food..and tasty, too! They had a standard menu that did not change and an additional menu that changed daily. We ate one lunch and several dinners here. Poolside Grille - We ate here quite often. It opened before the other restaurants and you did not have to dress up. They have burgers and hot dog and the best onion rings...they do not list them on the menu..you have to ask for them...don't miss them! The Chef's Table - Speciality dining. My recommendation...know what the theme is for the night you choose for dining here. We enjoyed the "Chiang" night, but the Indes was not a favorite. If you do not get an option for booking before the cruise, you can sign up by the entrance of the World Cafe for other nights. Manfredi's - We enjoyed this Italian restaurant. Try their speciality steak...it is "to die for"! I enjoyed everything we ate here. Entertainment - They do not have big name stars, but the entertainment crew was good for us. They had "Enrico", the Hungarian guitarist, Olga & Geza (pianists), and a trio of ladies playing classical tunes with their cello, violin & flute. The University of Virginia's "Virginia Gentlemen" were on our cruise. They are the school's male a cappella group. They sang almost every day in the atrium and did a special show in the theater. Laundry - Take advantage of the laundry facilities on each floor and pack a lighter suitcase! They have (3) washers & dryers and the soap is included...free! They also have ironing boards and irons. NOTE: Check your washer carefully when it is done. I had a blouse that was stuck to the top of the machine. Had I not stuck my head inside, my blouse would have found it's way to either lost & found or someone else's suitcase! Gym - They had plenty of treadmills and other machines, free weights and other "torture devices". We usually walked on Deck 2...4 laps for a mile. But on cold or rocky days, we used the treadmills. We did not try any of the pools or spa...maybe next time. Flights - We wanted to fly to San Juan the day ahead, but Viking air services would not allow that option. Lucky for us, all flights were on time and our luggage made the ship. Not so lucky for some of our shipmates from Miami...their luggage never made it to the ship...at all! It was going to be in St. Maarten, but the seas were too gusty and we had to skip that port...and had to leave behind folk who had flight delays and were going to join the ship at that port. Next time, I will be adamant that we get to the port a day early! We spoke with lots of folk who booked the cruise in the last 30 or so days; we booked our March 2018 cruise in August 2017. Those late cruisers got good room deals and some had free airfare. One also bartered with the booker and got the premium drink package for free! We will try that tactic next time! Our Penthouse Veranda was great...and so were our room attendants, "Darius" and "Vive". We had plenty of hanging and drawer storage space. The bathroom and bedroom area had lots of space, too. Shore Excursions - We were disappointed with the bus ride in Funchal (Madeira) Portugal. We hoped to see more of the vicinity, but it was mostly driving to the point of interest...which was overcast and rainy. Still, we had some time to wander in the city before catching a shuttle back to the ship. Check out your ports and see what is available before you take the cruise. There are options for things to see that are not covered in some of the literature and talks you get. We look forward to saving our $$$ and finding our next Viking Ocean Cruise. If you want other details, send me a note with specific question and I will try to answer Read Less
Sail Date: March 2018
We travel at least 3 months/year now. Our favorite trips usually involve a repositioning cruise, followed by a lengthily land stay. We loved our time at sea, never wish it would end. This was our first trip on Viking Ocean, and what a ... Read More
We travel at least 3 months/year now. Our favorite trips usually involve a repositioning cruise, followed by a lengthily land stay. We loved our time at sea, never wish it would end. This was our first trip on Viking Ocean, and what a delight! I can tell you all the good things we enjoyed on this beautiful ship, but I also want to tell you all the things we were thrilled to be without, like the miserable art auctions that take over the public spaces on other lines. No casino, no kids, and basically, no smoking too. Glorious! Beautiful music in the atrium throughout the day, wonderful guest lectures, movies and snacks at night and an utterly beautifully appointed ship. Superb service, varied and well prepared meals served with some very tasty wines. Internet was included in the fare, as were taxes and port charges. The internet was surprisingly good considering we were on the stormy Atlantic. The crew was extra special, as was the Captain. Leadership was apparent, and the entire experience with Viking was exceptional! It will be hard to ever go back to the other carriers, we really liked what we experienced on this journey. Hoping to sail with them on another repositioning trip this Spring, 2019. Read Less
Sail Date: March 2018
Our Departure was in Puerto Rico, we arrived early in the morning on the same day. Everything went as smooth as can be checking onto the cruise ship. We went up to our cabin and were so taken back at how beautiful the set up was especially ... Read More
Our Departure was in Puerto Rico, we arrived early in the morning on the same day. Everything went as smooth as can be checking onto the cruise ship. We went up to our cabin and were so taken back at how beautiful the set up was especially the balcony. The cabin stewards were pleasant and made sure our stay was enjoyable. The service on board the ship was awesome. The crew always greeted you with a smile or a gesture. The dining was absolutely delicious, food, service, variety, cleanliness...just perfect! The ports were enjoyable. My husband and I did a couple of excursions and were extremely happy with the tour guides. The entertainment was AWESOME, what a talented group of professionals. The shows were so enjoyable, great idea having the split of the men and women doing their own shows as well as together. I just want to draw attention to one of the entertainment crew Elora Von Rosch, she has such style, grace and can sing anything. We saw her in the shows in the theater, outside on the pool deck, the lounge, and in the atrium. She is such powerhouse! This Viking Ocean Cruise Ship was on my bucket list and were so glad we decided to go, crossing the Atlantic Ocean and not even releasing you were on the ship for 6 days straight was enjoyable because we went about the ship and enjoyed everything they had to offer. The Room service was excellent and delivered our food in a timely fashion. Would I do it again, YES!I Before we disembarked I booked a River Cruise for next year. It cannot come soon enough! Read Less
1 Helpful Vote
Sail Date: March 2018
My husband did the choosing. I was really against 6 days at sea. I mean what can you do doing nothing for 6 long sea days? Anyway, San Juan was wonderful. Our hotel was directly across from the Dock where Sky was berthed. I will admit she ... Read More
My husband did the choosing. I was really against 6 days at sea. I mean what can you do doing nothing for 6 long sea days? Anyway, San Juan was wonderful. Our hotel was directly across from the Dock where Sky was berthed. I will admit she was a beautiful site that morning from our hotel balcony. Boarding was a snap. Have crused 25+ times and this really was the easiest. We were greeted once onboard by the crew. In fact one of hem noted our look and asked us if we'd like a tour of the ship. WOW. I can go on and on, the singers were as good or better than any other ships entertainment. Ok, no glitz,,, however the singing was solid. Elvis was cool! The Beatles were totally entertaining. The crew is as good as it gets. One time we had an emergency. The crew , including the Dr ran to the scene. It was a minor item however they were totally on it.I heard later the DR stated with the patent all night in sick bay to make sure the person was ok. This ship is the opposite of the RCL Oasis class ones. As we were on the Oasis 7 days prior with our grandchildren I can tell you they are opposite. Yes we like them both. For very different reasons. The SKY is not a family fun ship. They do not play in that field. What I can say is they are the way my husband and I wish to travel the seas when we are not with the young family members. Our friends came with us.They to agree the SKY is the way to go. Ok, Food is solid. Loved the Buffett. Note: The sea conditions were a bit interesting. Between 3 and 10 meter swells all week. Anyway we Loved it all. Probably why we have 62 additional Viking Ocean days already booked. Team Viking, they are some of the best crew we have ever had the pleasure to cross paths with. Yes, i can name one or two on each cruise we have been on as being wonderful. The team on SKY are all that way. I cannot remember a bad experience. After 7 days at sea (missed St Martin due to heavy seas), you get to know people. . They are the reason why we booked more. Hats off to those who traveled so far to serve my husband and I up a WOW trip. Oh, remember my not wanting 6 days at sea? Well, we wanted a few more when we made it to Barcelona. It was a sad day leaving the SKY. If your wondering, do it. Read Less
Sail Date: March 2018
Where to begin? We chose to use the Viking air option. They used United which turned out to be very nice. The flight home from Barcelona was the best trans-Atlantic flight we ever experienced, movies, food, and wine, who could ask for ... Read More
Where to begin? We chose to use the Viking air option. They used United which turned out to be very nice. The flight home from Barcelona was the best trans-Atlantic flight we ever experienced, movies, food, and wine, who could ask for more? About the cruise, I have always wanted to cross the Atlantic Ocean by ship. To rise each day to look out on the ocean was just the beginning. We have sailed with many cruise lines, over 7, and were astonished by the amenities, the food, both variety and preparation and tastes, the accommodations, service and especially the crew. The crew greeted us daily by name and always seemed to look for a different way to serve. The ship was always clean, as were the staterooms. The extra amenities, wine or beer with meals, use of the spa facilities, every stateroom is at least a balcony stateroom, complementary use of the specialty restaurants, and complimentary excursions in each port of call. I'll mention the spa as an example of the over the top ship. Not only is there a steam room, but when was the last time you relaxed in a room with ice and snow? Or you can torture yourself dumping a bucket of ice water on yourself after the steam room. The mineral pool was very relaxing as well. Or you could use the facilities in the men's and women's locker rooms. That is only the beginning. The rest you will have to discover for yourself. Looking forward to our next Viking Ocean Cruise ! Read Less
1 Helpful Vote
Sail Date: February 2018
Decided to try Viking ocean cruise because of the small capacity of passengers. It met all our expectations. Ship is sleek and beautifully designed. Many different spaces to enjoy; Wintergarden for tea, Explorer Lounge for cocktails ... Read More
Decided to try Viking ocean cruise because of the small capacity of passengers. It met all our expectations. Ship is sleek and beautifully designed. Many different spaces to enjoy; Wintergarden for tea, Explorer Lounge for cocktails before dinner to the Spa and lots in between. Beautiful art work throughout the ship. There are so many small details that you notice something different each time you pass through the same space. Cruising in the Caribbean, it was nice to have a pool with a retractable dome as showers pop up and there is no need to run for cover. Food outstanding. The Chef’s Table is a must as well as the waffles in the morning at Mamsen. World Cafe food was excellent Enjoyed a Caribbean themed dinner on deck while in Aruba. Staff does an amazing job. Embarkation and debarkation effortless. We have found our cruise line! Booked another cruise while onboard. Read Less
Sail Date: January 2018
My traveling companion and I picked this cruise first of all because it was a Viking Ship and second because of the itinerary. Outstanding because: 1. Heated floor in bathroom. Ship was kept in spotless condition at all times. 2. ... Read More
My traveling companion and I picked this cruise first of all because it was a Viking Ship and second because of the itinerary. Outstanding because: 1. Heated floor in bathroom. Ship was kept in spotless condition at all times. 2. Excellent Service. Loved the staff to guests ratio. 3. Fantastic for the delicious food and the additional restaurants at no add'l cost. 4. Loved hearing the chirping birds in the public restrooms. 5. The choice of public spaces where you could enjoy being with others or being by yourself. 6. The bed linens were wonderful with excellent service by the room steward. 7. The inter-active tvs in the public spaces where you can get news, menus, etc. 8. Relaxing and beautiful decor. The gym was sufficient to handle the # of guests. 9. Refrigerator in room with soft drinks, candy and free bottles of water. 10. Informative shore lectures along with entertaining shore excursions all included. 11. On shore excursions, the "Viking" packet of handy wipes to keep germs from spreading. 12. Everything is included in one price - no add-ons (we did upgrade wine pkg which was very reasonable). I have sailed on many cruise lines and have now committed to only sailing on Viking!! Once you sail on Viking Ocean, you will not cruise on any other. No ship can beat Viking. Read Less
3 Helpful Votes
Sail Date: December 2017
Our interest was in the Amazon River and this cruise was the perfect way to see it. Traveled 1,000 miles up River to Manaus. Just what we Wanted. Several stops in the Carabbean islands which was a bonus Overall, the ship and crew ... Read More
Our interest was in the Amazon River and this cruise was the perfect way to see it. Traveled 1,000 miles up River to Manaus. Just what we Wanted. Several stops in the Carabbean islands which was a bonus Overall, the ship and crew may be the best on the seven seas! Very modern and very high tech. Servers use smart phones to send orders to the galley, WiFi everywhere, reservation set up for speciality restaurant was automated, . Ships design had no Casino, no bus stations in the dining rooms, Pool deck movable cover and an art collection that would keep One occurred for days. What was missing was the ground support team that prepared Everything before you got onboard. Really poor support and needs Lots of help in all areas of ground support. Basically you cannot do anything on you own. You must use your travel agent for any question or action of decision and including any air arrangements. Does not work. Read Less
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