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49 Viking Ocean Rome (Civitavecchia) Cruise Reviews

My sister and I had not been on a cruise for quite a few years and had heard about Viking Cruises, so when got a special offer, we decided to go. Everything seems to be planned pretty well, but if we had it to do over, we would have gone ... Read More
My sister and I had not been on a cruise for quite a few years and had heard about Viking Cruises, so when got a special offer, we decided to go. Everything seems to be planned pretty well, but if we had it to do over, we would have gone a couple days early so we could have visited Rome. Our room steward, Tito, provided very good room service. We always had a clean towel or ice when we needed it, and he was friendly and helpful no matter what we asked. We did think the stateroom was a little small, esp. with 2 beds. I don't like to say this, but we were a little disappointed in the food and service in some dining rooms. We tried to eat at the different ones. I thought there could have been a couple special shows in the theatre but if there was, we missed it. They had great fun music on New Years Eve along with horns and hats to go with it. The shore excursions we went on were good, but several times the walk from the bus to the site and back was long and not always safe. My sister fell and cut her head and had to spend 2 hours in Medical when we got back to the ship, getting stitches and treated for her injury. Embarkation and disembarkation went well. We loved the swimming pool area with the overhead cover and the light still came in. And having lunch there was very relaxing. We also enjoyed the brunch that was served on New Years Day. All in all, the trip was very nice. But the flight from Seattle to Frankfurt and return was so long. Very tiring. I would go again but maybe at a warmer time of year. Read Less
Sail Date December 2019
This was our first time to Rome and Barcelona and we fell in love with the beauty, history and people of these iconic cities. We loved all the ports and wish the cruise would have been a couple of days longer to see more sites. Ship ... Read More
This was our first time to Rome and Barcelona and we fell in love with the beauty, history and people of these iconic cities. We loved all the ports and wish the cruise would have been a couple of days longer to see more sites. Ship was beautiful, stateroom was great- although we didn't spend much time in it. For us, cruise director was lacking in ability, personality and knowledge. (Please learn how to accurately pronounce names before referencing them publicly.) Palace of the Popes tour should have included audio / visual aid available at site to bring this historical place to life. We do believe food / menu options lacked a great deal...with the exception of the New Year's Day Brunch which lived up to the hype. Given we were in Italy, France and Spain - the food should have been SPECTACULAR...it wasn't; it was mediocre and repetitive....Viking should really consider upping their menus / quality of food in the World Cafe (previous cruise lacked variety as well). While shore excursion options were terrific, Viking should institute a 'waiting list' so as to better accommodate guests when tours initially sellout. (i.e. without a prior wait list, how do you know if additional buses / spots need to be arranged). While Viking did a good job of providing options to experience Barcelona before cruise ended, no chance to experience Rome unless you added days prior to embarkation- that is a HUGE misstep.... All in all, this is a great trip with so much to see and experience. Read Less
Sail Date December 2019
We wanted a cruise over the holidays for our family, including our son and daughter in their mid twenties. We chose this as we had never been to Athens and our son had never been to Rome. We wanted a family trip over the hoiidays to ... Read More
We wanted a cruise over the holidays for our family, including our son and daughter in their mid twenties. We chose this as we had never been to Athens and our son had never been to Rome. We wanted a family trip over the hoiidays to interesting places and not just beaches. We got off to a bad start with travel complications and rather than arriving at 1:00 PM we did not arrive until close to midnight. Once on board the rooms were very nice and the food was great. We had only done river cruises before and liked the small size of those ships so wondered a bit about being on a larger ship with 900 plus people. It was surprisingly uncrowded, there were several bar areas and food options and it never seemed crowded. Unlike the river cruises, you did not see the same people repeatedly. There were several times where I met interesting people and hoped to see them again and did not. You needed to get names and contact information if you wanted to see them again, it usually did not happen by chance. December 24 the sea was quite rough and it was a bit of a challenge walking around the ship. We did have a lot of family meals together which was nice. We enjoyed most of the shore excursions, the first day walking the Acropolis with a great guide was nice. At Ephasis the guide gave the impression Viking had endorsed the carpet market we were taken to and there was huge pressure to buy a carpet as we were the last ship of the season. Viking should have made it clear in advance about this situation. Read Less
Sail Date December 2019
We wanted to see Spain and Portugal. This Cruise fit the bill. We don’t especially like big ocean cruises, so we liked the smaller ship idea. I can’t really fault the ship, but since we have only been on one other “ocean” cruise, ... Read More
We wanted to see Spain and Portugal. This Cruise fit the bill. We don’t especially like big ocean cruises, so we liked the smaller ship idea. I can’t really fault the ship, but since we have only been on one other “ocean” cruise, it certainly was far better than the ocean cruise we were on previously. Unfortunately, we have been on three Viking River Cruises and found ourselves comparing our experience to. That of the River Cruises, which isn’t really rare. We love the intimacy of the river cruises vs. the ocean cruise. We felt the food on the Ocean Cruise was not as good as on the River Cruises...not enough diversity and quality was okay. We travelled with another couple, which was a good thing....otherwise we would probably be dining by ourselves most of the time...we like meeting people. We loved the entertainment, and the spa and gym...big pluses. We were always treated exceptionally, but never got to really know any of the staff the way we do on the River Cruises. we also felt, the “included” excursions had little substance. Also, don’t like the “class system” where if you have a more expensive room, you get first dibs by about 10 days on the optional excursions. Maybe not fair to compare, if we had never been on River Cruise....this would have been a better review. That being said, I don’t really want to go on an Alaskan Cruise, but my husband does, so if I do cave in and go on an Alaskan Cruise, I would do it on ?Viking, Read Less
Sail Date December 2019
We have been on four Viking River cruises (China, Russia, Passage to Eastern Europe, Windmills and Tulips) and two Viking Ocean Cruises (From the Caribbean to the Amazon and Western Mediterranean Explorer). We make our choices of cruises ... Read More
We have been on four Viking River cruises (China, Russia, Passage to Eastern Europe, Windmills and Tulips) and two Viking Ocean Cruises (From the Caribbean to the Amazon and Western Mediterranean Explorer). We make our choices of cruises based on itinerary. We have traveled on brands of ships with 50 and 100 passengers which we enjoyed very much. The only cruise ship bigger than a Viking Ocean was on a Disney Cruise trip with my extended family including young children. Compared to Viking River Cruises, the Viking Ocean cruises have bigger cabins and all have verandas. There are more choices of restaurants (no upcharges) and free room service. Entertainment includes an assortment of shows in the theater, atrium, Winter Garden tea, Explorers Lounge, and Torsham bar plus enrichment lectures and TED talks. There are no casinos, no one under 18, and no official photographers. Beer and wine are included with lunch and dinner in restaurants. There is extensive spa including snow grotto (even in the Amazon!) and a full size pool that can be covered with a retracting roof. There is a launderette on some decks. The detergent is included but you may want to bring some fabric softener sheets. They can be crowded or empty depending on your timing. Check what your cabin 'class' includes. Mine included ironing and shoe shining which I took advantage of. Dry cleaning is available for a reasonable price but I won't pay what they charge for doing laundry. You will need to allow a day and a half if you have them do ironing, laundry, or dry cleaning. The highest 'class' cabins include all of it. Dress is 'resort casual'. Men must wear a collared shirt for dinner in The Restaurant, The Chef's Table, and Manfredi's. I highly recommend Manfredi's. If you want more nights in either The Chef's Table or Manfredi's, more slots are available on board. We also love Mamsen's and the Pool Grill for light, casual meals. There is never a dress code for those two or The World Cafe which is their buffet restaurant which serves food similar to The Restaurant but without the tablecloths and waiters. You can wear shorts and flip flops there any time if you wish. There are no formal nights but a few guests like to wear a suit or a cocktail dress in the evening. We often took room service for breakfast to save time getting to our earlier excursions. And, if you have back to back to excursions, order a box lunch the night before from Guest Services to take with you. Speciality coffees at no charge are available throughout the day and evening from any lounge such as the Livingroom on Deck 1 and the Explorers' Lounge on Deck 7. The Livingroom has snacks available all day and evening but the wine and beer at lunch and dinner is not included there even if you are making it your meal. Go to Mamsen's instead in the Explorers' Lounge and have the same sandwich with a beer or glass of wine. The Pool Grill has a small salad bar and delicious hot sandwiches with a full bar. The included excursions are sometimes good but avoid any that say Panorama. They just drive you past the sights. The extra excursions are varied and interesting but you can always book your own. There is always a free shuttle into town unless you are within an easy walking distance. Yes, some extra cost excursions sell out quickly. I use mostly Viking excursions because it is simpler and, in the Caribbean, our ship did delay its departure by nearly an hour one time because a Viking tour was late returning from the other side of the island. Excursion reservations are easier if you have a higher 'class' plus the refrigerator is restocked with hard liquor, beer, and soft drinks daily and one bottle of champagne for the trip. By the way, if you prefer one soft drink or liquor over another, you can specify what you want. This is meaningless, of course, if you have the Silver Spirits beverage package because you can drink virtually anything (including champagne) whenever you want. The snacks in the refrigerator are a joke - tiny pieces of chocolate and small bags of nuts or trail mix. For the most part, I don't feel the Silver Spirits beverage package is worth the extra cost. I just can't drink that much after the wine and beer with lunch and dinner plus possibly what is in my cabin refrigerator. If I want an occasional cocktail or upgrade to premium wines in The Chef's Table, it is cheaper to just pay as you go. The bar prices are located on Viking's webpage so you can easily make your own judgement based on your needs. One important thing I learned is to ASK if you need something whether on the Viking Ocean or Viking River cruises. The Viking staff really want to please. My bed was too hard on my first Viking Ocean cruise and the stewards were actually hurt that I hadn't said anything until a mid-voyage evaluation was turned in. The hotel manager came personally to assure me that they would find a solution and checked later that I was happy. On a river cruise, I wanted to see some sights not included. The concierge figured out how I could manage seeing them by staying in town after the morning tour and then rejoin the group in time for our evening show in town. So, ASK! The other important thing is to not miss the Port Talks. On the Viking Ocean cruises, if you miss one, it is on your cabin's television a few hours later. There is frequently some important information and/or tips for the next day that you don't get anywhere else. It was amazing to talk to people on an excursion that had no idea that there were no restroom breaks on that two hour drive because they hadn't listened to the Port Talk when all of that and more was explained. Forgot one thing that is important to us. The Wifi is free and good. Make sure that you put your smartphone on AIRPLANE MODE from the time you take off from the USA until you return. When on the ship, connect to the Wifi. If you keep it in airplane mode for your entire trip and only use wifi on the ship and in the hotels, you will have no data charges. Also, if you need a bigger screen or don't carry a device, there is a row of computers available on Deck 1 that are tied to a printer. Make sure you use the My Viking Journey application before the cruise and the Viking Voyager application on the cruise. My Viking Journey can be used on a computer or a portable device. The Viking Voyager is for your smartphone or tablet using wifi. Both show your personal calendar including excursions. Viking Voyager also includes onboard information. Read Less
Sail Date December 2019
My wife and I were anxious to try the much touted Viking Ocean. We booked a one week Rome to Barcelona cruise with a three-day pre-cruise Umbria extension. We made our own flight arrangements in order to assure only direct flights to and ... Read More
My wife and I were anxious to try the much touted Viking Ocean. We booked a one week Rome to Barcelona cruise with a three-day pre-cruise Umbria extension. We made our own flight arrangements in order to assure only direct flights to and from. We were, however, obligated to arrive on the day our extension began. Would have preferred to arrive a day or two earlier and meet the Viking guides at the airport but we were told this could not be done. I have since found out that there is a way around this by booking private transportation to the extension hotel for the first night there. Another couple in our group did this. The Umbria extension was outstanding. I have reviewed this elsewhere. Transportation from the extension to the ship was flawless though we didn't arrive until 5:00 PM with only a half hour until muster drill. As for the cruise itself, I must say that I readily understand the high marks given by the vast majority of its guests. The spotless ship, its gracious crew, its many amenities and very comfortable accommodations validate the acclamations. For me, however, there is one very prominent deficiency. This is dining. Let me hasten to say that the majority will probably disagree with me. I add this note in hopes of dissuading the many Viking defenders from venting. Folks, it's just a matter of some like chocolate while others prefer vanilla. Dining on Viking tends to be casual, and is meant to be. Of the various venues, The Restaurant (main dining room) is the only one with table linens. All others use plastic place mats. The World Cafe is the “buffet” which is cafeteria style self-service for everything except beverages which are served. This is very popular for a variety of good reasons. Guests who are in a hurry, who prefer to wear more casual clothes than suggested for other venues, who like to fill their plates with a variety of offerings, love this place. The World Cafe is always open for breakfast, lunch and dinner. There are two “specialty” restaurants, Manfredi's and The Chef's Table. Manfredi's has a very interesting menu with an Italian theme. The offerings are delicious and portions tend to be large. Service is as helter-skelter here as it is in all other service venues. I'll explain later. The Chef's Table offers a set menu which changes every several days. These two alternative restaurants serve dinner only and only by reservation. The remaining three food outlets are the Living Room bar, Mansen's (a Norwegian deli), and the Pool Grill. All with very good but limited menus. Of course, there is always the 24-hour option of room service which arrives promptly, on a tray, and must be consumed from your lap or shagged to the balcony table, unless you have a suite which includes a dining table. So what's my beef? Service! Everyone, in every mentioned venue and in every other part of the ship, is as gracious, friendly and accommodating as possible. It is the method obviously prescribed for them in the restaurants that troubles me. In all restaurants, one's server will introduce himself, or herself, and state that they will take care of you. That may be the only time you see him or her. Someone else may take your order, another to ask about wine, still another to bring the first course and so on. If you stick to three courses as shown on the menu this is OK. However if you veer from this, confusion and unwarranted delay result. Requesting a salad to be served after the main course, asking for a small serving of a main for a starter, or a large serving of a starter for a main just doesn't work when dealing with multiple servers. Asking one if San Pellegrino is available and being told yes, and later being told no by another, just doesn't work. This MO was very much more evident in Manfredi's and The Chef's Table than in The Restaurant. For this reason I preferred The Restaurant. We had two reservations in Manfredi's and two in The Chef's Table. We canceled one in each to return to The Restaurant. We would have been delighted to take all three meals every day in The Restaurant. Unfortunately The Restaurant serves lunch only occasionally when at sea, and does not serve breakfast before 8:00 AM which means you must dine elsewhere in order to make a early morning tour. With that off my chest, let me say that we enjoyed our first Viking cruise and would not be adverse to taking another. I am old but still a pretty fast learner and can work around the dining issues. I do want to offer special kudos to Natalie, the charming young lady who manned the desk at the entrance to The Restaurant, who always greeted me by name and “two chairs” as I preferred any table so long as it had two chairs (no banquet seat); and to Gregory from Armenia who took good care of us at the Living Room bar and saw to it that I had my breakfast oatmeal cookie in the morning and my Maker's Mark in the evening. I score our Viking cruise a 9 out of 10. Read Less
Sail Date July 2019
I choose the Mediterranean Ocean cruise to take my mother to the Vatican and Europe for the first time. We enjoyed the wine at lunch and dinber and the restaurant and in room dining options on the Viking Star. The King size bed cabins were ... Read More
I choose the Mediterranean Ocean cruise to take my mother to the Vatican and Europe for the first time. We enjoyed the wine at lunch and dinber and the restaurant and in room dining options on the Viking Star. The King size bed cabins were modern and comfortable as well as the bathroom which had a fairly large shower. Even the public bathrooms were always spotless with calming cheerful bird sounds. Our steward room service was wonderful, the bartenders were very friendly and most all the staff fantastic. We also enjoyed the excursions and itinerary for the the ports in Italy, France and Spain. Sete was lovely, Monaco was fun and we needed more time in Barcelona. We even had time to watch one movie under the stars and the lounge band for dancing was so much fun. I would definately choose Viking again someday to try a river cruise next. Read Less
Sail Date July 2019
We've been on a Viking River cruise before but this was our first time on an Viking Ocean cruise. We mainly chose this trip because we're familiar with the outstanding service and hospitality of Viking Cruises and to see two ... Read More
We've been on a Viking River cruise before but this was our first time on an Viking Ocean cruise. We mainly chose this trip because we're familiar with the outstanding service and hospitality of Viking Cruises and to see two sites on our bucket list: ruins in Athens and Jerusalem, and the rest of the sites looked pretty good. It was the first voyage of the Jupiter ship that we were on, so everything was brand new! The ship is beautiful, easy to go from point A to point B. The cleanliness is incredible. Liked very much the digital tables to play with, loved the planetarium. I specially enjoy the lectures every night about the culture and history of the places your're visiting. The dining choices are terrific, light fare at bars, buffets next to the pool, fine dining on the main dining room, etc. The attention and service received by the staff is exceptional, they always go beyond the call, like Carlos at the piano bar that would have my "side car" ready every night or Petar that would bring drinks for us even at the smoking area, which by the way is pretty nice. The cabin is surprisingly comfortable with King size bed and lots of storage, only downside was to be able to control the water temperature in the shower, too hot most of times. About the ports and why I'm not giving a 5 star review: Weeks before the trip you could reserve excursions which was a problem, the ones you would like to do, not only are super expensive but are sold out. Overall the excursions are pricey and guides just ok. But at Naples we encountered the worst experience: the guide gave us some free time and then meet at a certain time to continue the tour; we had a coffee and couldn't get the server to give us the bill fast enough, so we were 5 min late at the meet place, but the guide was gone! Couldn't wait 5 mins?! we had to find our way back to the ship walking and missed the rest of the tour. After explaining this to the concierge at the ship, several days later we received a refund. Also the tour to Jerusalem was very poor, too many people for one guide on a super crowded city, plus the guide was opinionated on religions. We still enjoyed all the ports seeing wonderful sites, though Overall the ship with its amenities and services is great, not so much the tour companies that Viking is dealing with. Read Less
Sail Date March 2019
We chose this Ocean Cruise because we had never cruised with Viking Oceans and specifically because we wanted to revisit Florence, Monte Carlo, and Barcelona. As we began planning for and talking about the cruise, friends from our ... Read More
We chose this Ocean Cruise because we had never cruised with Viking Oceans and specifically because we wanted to revisit Florence, Monte Carlo, and Barcelona. As we began planning for and talking about the cruise, friends from our (American) city who had never traveled with Viking decided to join us and friends from Britain whom we had met on a prior river cruise also decided to join us. That is one of the joys of Viking cruises: we have always met new friends with whom we keep in touch. The Jupiter was beautiful: the lower deck bar, the specialty restaurants, and even the main dining room were elegant, more elegant than some of the other, larger cruise ships that we have traveled on, and several steps above the sleek Viking Longboats on which we had done river travel--and I think the Longboats are beautiful! The food, as always, was spectacular--I prefer the main dining room with it's varied menu, but others in our group liked the intimacy of smaller settings. Viking had notified us of a change in French ports along the French Riviera early in the planning stages of the trip. Ultimately, we did not get a French Riviera port, but stopped at Sete, instead. That excursion was the few low points of the trip. Because we and another couple in our group had planned a post cruise stay in Barcelona, the four of us chose the "Best of Barcelona & Our Lady of Montserrat" as our shore excursion in Barcelona. This worked to our advantage as we got an overview of the city and a wonderful tour of fabulous Montserrat, outside the city. We were able to spend most of our extra days in the city visiting all the sites we had seen in passing during the excursion. We chose not to use the Viking post cruise package, but Viking worked with us on air travel arrangements for a modest "deviation fee." It was fabulous! Read Less
Sail Date February 2019
We have previously sailed on 4 Viking river cruises and wanted to experience a Viking ocean cruise. We have sailed on other ocean cruise lines 20+ times, so we were looking forward to comparing those with Viking. Positives for Viking ... Read More
We have previously sailed on 4 Viking river cruises and wanted to experience a Viking ocean cruise. We have sailed on other ocean cruise lines 20+ times, so we were looking forward to comparing those with Viking. Positives for Viking were the ship, cabin size, dining & service. The Viking Sky was a beautiful ship, probably one of the best we've ever sailed on, with spacious cabins (although more cabin storage space would have been appreciated). The Dining experience was excellent. However, reserving dining tables at specialty restaurants was a nightmare. Something needs to be done to make sure passengers get equal opportunity to book specialty dining, even if it means adding an additional cost to reserve dining. I want to add that Guest Services was very helpful getting us a reservation when none were available. The service on board was also excellent including wait staff, cabin stewards, and support staff. I would also give the cruise high marks for entertainment, varied and plentiful. The negatives included the Ports and excursions. Prior to the cruise, for safety reasons, our stop in Tunisia was changed to Naples. Naples has to be one of the worst stops in the Mediterranean, and to make matters worse, due to rough waters near Sicily, we had to stay an extra day. Two wasted days of the cruise! On the other hand, Algiers, Sardinia, & Valencia were beautiful places to visit, although I thought the included excursions for Rome and Naples could have been much better and more informative. Read Less
Sail Date December 2018
We chose this cruise to celebrate my 70th birthday. We had taken 4 Viking River Cruises previously and enjoyed them all and thought that the Ocean Cruise would also be enjoyable. We did an extension in Rome before the cruise and an ... Read More
We chose this cruise to celebrate my 70th birthday. We had taken 4 Viking River Cruises previously and enjoyed them all and thought that the Ocean Cruise would also be enjoyable. We did an extension in Rome before the cruise and an extension in Barcelona after the cruise. We were disappointed in the quality of the hotels in both cities. We had done extensions before and found the quality of the hotels much better than those in Rome and Barcelona. The Rome hotel location was fine but the hotel in Barcelona was far from a good location to explore the city. We had to take a taxi to see anything. We did a shore excursion to the Vatican in Rome. We had to wait 1 hour in the cold to get into the Vatican. Then another one half hour to get into the Vatican Museum. Once in the Museum we could only shuffle along pushed by the wall to wall crowd unable to stop to see anything. Viking should have warned us about the conditions. Except for the extension hotels and the Vatican, the experience on the cruise was great. The ship was beautiful; the food in the specialty and general restaurants were very good; our cabin was exceptional (and we paid dearly for it); the entertainment was fine for a cruise and the service was exceptional. Shore excursions were fine except for the Vatican. Read Less
Sail Date December 2018
This cruise offered the prospect of seeing a number of places we had not seen before. The ship was state of the art and very new. The food was of excellent quality. Some aspects of the service were poor. Our first tour of Rome ... Read More
This cruise offered the prospect of seeing a number of places we had not seen before. The ship was state of the art and very new. The food was of excellent quality. Some aspects of the service were poor. Our first tour of Rome overran and there was no lunch available when we got back. I got the feeling that the organisers were having problems coping wth the larger numbers on the ocean ship compared to the river vessels. Room service was absolutely fine and we enjoyed the ambience of the sitting areas. Afternoon tea was a great idea but the live music was rather strident in tone demanding our full attention rather than providing a background to the meal. There was a logistical failure in Valencia; the shuttle bus drivers took a two hour lunch break. When the service resumed at 2pm, only one bus turned up and all the waiting passengers could not be accommodated. Read Less
Sail Date December 2018
Overall our trip was great. The destination to Algiers was less than advertised. You can probably delete that destination in the future as it offered very little-monument to their Independence, Casbah was dirty and not very nice and ... Read More
Overall our trip was great. The destination to Algiers was less than advertised. You can probably delete that destination in the future as it offered very little-monument to their Independence, Casbah was dirty and not very nice and offered little. This is our second Viking Cruise and we thought the Grand European River cruise last year from Budapest to Amsterdam was outstanding. We're less enthused about the ocean cruises and would be doubtful to do another ocean cruise. We're thinking about another river cruise and this time in Russia and hope it's as good as described in the brochure. We thought the food was top notch, the destinations (except Algiers) were very good and well planned, the tour guides were also knowledgeable and very good. I like to exercise in the morning and am thankful for the ability to walk around the top of the boat in the morning and at least have a place to do my exercises. Although we're not big drinkers we appreciate being offered a glass of wine or beer with our dinner. I was surprised that the tips are not mandatory as in the past voluntary. We like to tip but were taken back that not it's a requirement. Thanks. Read Less
Sail Date December 2018
We enjoy cruising with Viking. They are first class and do not “nickel and dime” you. The service is excellent and the crew is very good. Everyone working on the ship is friendly and says hello with a smile. The food is outstanding ... Read More
We enjoy cruising with Viking. They are first class and do not “nickel and dime” you. The service is excellent and the crew is very good. Everyone working on the ship is friendly and says hello with a smile. The food is outstanding and the two specialty restaurants serve unique food . It is nice traveling with only adult passengers and also not getting harassed by photographers. The entertainment is average. We usually enjoy the lectures and classes , however, we did not enjoy them on this cruise. The topics were not interesting or relevant for us. I don’t care about somebody rowing across the Atlantic Ocean. The cruise port talks were not well done and the moderator seemed to be just reading his presentation. The two cruise directors were very friendly and personable- Mark and Heather. The two musical shows that Heather and her assistant, Brian Rodriguez, put on were very good. They both have beautiful voices . The glitches on our cruise were associated with the transition from one cruise to the other. It seemed that they forgot we were doing a B2B and we got no communication about the second half. There was a considerable change in the service for the second cruise and service wasn’t as good as the first part. There were long waits in the dining room for just service and food . Read Less
Sail Date December 2018
PROS: We picked this cruise for the length and itinerary--Rome to Miami 24 days. Iincluded tours in most locations were very good. The sea days were much appreciated after spending 14 days on a port a day. Getting on the ship was ... Read More
PROS: We picked this cruise for the length and itinerary--Rome to Miami 24 days. Iincluded tours in most locations were very good. The sea days were much appreciated after spending 14 days on a port a day. Getting on the ship was a breeze. The Sun is mostly identical to the Sky which we had been on in June, just newer. Very clean and well appointed. The Chef's Table had the best food. CONS: The included tours in Barcelona and Lisbon were a waste of time. Having been to both locations previously, we skipped out on both tours midway through and did our own thing. These could have been much better The exercise classes were very disappointing in selection and length. And the evening entertainment was hit and miss. Enrichment talks were often scheduled at the start of dinner. If you went to that, you would eat late and miss the entertainment. Getting off the ship in Miami was a nightmare--very disorganized and lack of communication. They kept reminding people to vacate their rooms but we couldn't leave the ship. And the people who were on their own (no flights, etc) were grouped to leave the ship first--just a bad end. Read Less
Sail Date December 2018
Wanted to visit friends in Barcelona and coupled this trip with seeing them after the ship docked there. Good ports -of-call with interesting sights to see. The only issue was the weather, which we had hoped would not be a major factor. ... Read More
Wanted to visit friends in Barcelona and coupled this trip with seeing them after the ship docked there. Good ports -of-call with interesting sights to see. The only issue was the weather, which we had hoped would not be a major factor. But is was. Lots of rain in this trip. The ship provided many great tours. The staff were attentive and friendly. The entertainment was super. Enjoyed the tours, which were both educational as well as interedting. One tour had an inexperienced guide who miscounted at the meeting place and left us behind. This made for a difficult time for us. We enjoyed meeting new people in the ship and touring the kitchen and Bridge were a real highlight. The food was exceptional and varied. The restaurants were terrific and the food was fantastic. We did not make it to the Italian restaurant as we did not know about it at first and then found it was booked solid. This speaks for itself. The ship was beautiful in every way. We enjoyed the seafood meal on the upper deck near the pool and went to several 4 o’clock teas. This was relaxing and fun. Thank you. Look forward to the next cruise! Read Less
Sail Date November 2018
My wife and I booked cabin 5083 originally, a penthouse veranda, as she was worried about motion sickness. A few days before the cruise was to depart, Our travel agent said that Viking had upgraded us to cabin 8007, a jr. penthouse suite. ... Read More
My wife and I booked cabin 5083 originally, a penthouse veranda, as she was worried about motion sickness. A few days before the cruise was to depart, Our travel agent said that Viking had upgraded us to cabin 8007, a jr. penthouse suite. After reading several reviews of the 8000 series cabins, all but one cruiser stated that they felt no or minimal motion on that deck. Apparently my wife is a little more susceptible to motion as we left Rome at 10pm to cruise to Livorno and my wife slept poorly. We spent two days in port and she was better, but as we left Livorno at 6pm for Monaco, the motion sickness became so bad she didn't sleep and we had to see the ship's doctor(an $85 fee) to get motion sickness pills. We missed the Monaco excursion, but Viking refunded the cost. We asked if we could move to a lower deck and since the ship was almost full, we took cabin 3031, a veranda stateroom. Viking stated that they would not refund the difference for what we paid for the original room and the lower grade room since it was a motion sickness issue. Between the pills and the lower cabin, we were able to finish the cruise in relative comfort. As many others have stated, the ship is beautiful, clean, and well maintained.Cabins were cleaned twice a day, no one asked us to but anything, and all staff members were friendly and courteous. Food was excellent and, plentiful, and varied. My only complaint with dining was that after my wife had a glass of coke with lunch or dinner, she was not offered a refill. The included shore excursions we took were rather dull and short; we took a few long optional excursions and enjoyed them. We enjoyed the Beatles and ABBA shows, but outside of those, there was not a lot of entertainment unless you like classical pieces or acoustic guitar solos. Singers in Torshaven, the night lounge, did a nice enough job though. I did spend a lot of time in the spa which is extremely well kept and is probably one of the best at sea. Read Less
Sail Date November 2018
We have done four riverboat cruises with Viking and I liked the look of the Orion, fancied a Mediterranean cruise, so decided to try it. The first day, we flew from our nearest airport, Leeds/Bradford, but had to change at Schiphol. ... Read More
We have done four riverboat cruises with Viking and I liked the look of the Orion, fancied a Mediterranean cruise, so decided to try it. The first day, we flew from our nearest airport, Leeds/Bradford, but had to change at Schiphol. After a long day, we arrived at the Orion after 6pm, the first of the “8 day cruise”. The boat was absolutely lovely and I have nothing but praise for the staff, our vegetarian food, our accommodation on board. The entertainment, in a splendid theatre, was a disappointment. Very nice though all the staff were, we were not expecting them to be the usual stage acts. The last night, they brought in a flamenco group and that was the best, though only lasted about an hour. As the boat is smaller than most cruises offer (which was great) there was less to keep us entertained on an evening, so I think a little more could be offered, though perhaps Viking see themselves as a little too upmarket. The inclusive trips to, for example, Pisa’s leaning tower were enjoyable, but we didn’t go on any non-inclusive tours because we wanted to enjoy the boat. The two swimming pools were small, as expected, but there was usually room for a swim and I loved the infinity pool. Move to the seventh day and we could not use our balconies all day because they were being washed down ready for the next paying guests. Day eight dawned, but we were already up, breakfasted, and on our way to Barcelona airport for a four hour wait for our plane to Schiphol. We then had a further three hour wait at Schiphol for our plane home, by which time we felt like we needed a holiday. I have taken this up with Viking as we could have had direct flights to Rome from Leeds/Bradford and direct return flights from Barcelona, but they insist on using KLM. I also think it is wrong to call it an eight day cruise when we had about six and a half days on board. The holiday was expensive but perhaps understandable due to the luxurious nature of the Orion. There was a library but also plenty of other books at various places on board. The choice was extensive and we found several to keep us interested during the cruise. So, although the Orion and the staff on board could not be faulted, because of Viking’s insistence that we fly KLM, we will not be sailing with Viking again. Read Less
Sail Date July 2018
Viking Star has more than we could do on one cruise. I suggest reading thoroughly through all the information to see what is available and included with the cruise and planning ahead. Included excursions were good except for one which ... Read More
Viking Star has more than we could do on one cruise. I suggest reading thoroughly through all the information to see what is available and included with the cruise and planning ahead. Included excursions were good except for one which started in Port Grimaud before many of the shops in the town were open, one in Mote Carlo with a rude guide (not Viking personnel), and the bus tour through Marseille which could have been skipped. Dining options were great and we found a team of servers in the main restaurant that were exceptional. No need to waste time having dinner at the buffet! Buffet good for breakfast and eating out on deck before the early morning excursions we signed up for. Steward was available and accommodating. Some issue with the plumbing required repair and extra attention to our bathroom, but all was taken care of quickly and to our satisfaction. Entertainment staff employed by the line was substandard but those hired from the locations were super as was the lecturer each night that spoke about the next day’s location. We would book with Viking again for ocean or river cruises. Read Less
Sail Date June 2018
We chose this cruise to celebrate our 25th wedding anniversary. The cruise was described as Rome to Barcelona. We opted to stay 2 addt’l days at the end in Barcelona. However, had we known we wouldn’t see ANY of Rome, we would have ... Read More
We chose this cruise to celebrate our 25th wedding anniversary. The cruise was described as Rome to Barcelona. We opted to stay 2 addt’l days at the end in Barcelona. However, had we known we wouldn’t see ANY of Rome, we would have added on 2 days at the beginning as well. The ships departure port is 45min. from Rome. So there was no time to see the points of interest on our list. We also felt thatvsome if the excursion descriptions were a bit misleading. One in particular in St Tropez was called Culbary Walk. The description stated we would see food demonstrations and taste food from local chefs. We did taste crepes. But we did not see them being made nor was there any instruction on how to eat them or what to put on them. Some people in our group did not even know how to fold them. This was very disappointing. We also felt that if we were held to the dress code standard in the restraints then everyone should be. We witnessed a family of 5 dressed VERY casually in jeans and old t-shirts get seated. It was even posted at the check-in. We mentioned it to the Maitre ‘D and were told that some people didn’t know so we made an exception. Read Less
Sail Date April 2018
Wanted to try a Viking Ocean Cruise, so we picked the Mediterranean. It was very nice, but the crew were not nearly as friendly as on our river cruises. They didn’t smile much or talk to us much. Some seemed to have a hard time ... Read More
Wanted to try a Viking Ocean Cruise, so we picked the Mediterranean. It was very nice, but the crew were not nearly as friendly as on our river cruises. They didn’t smile much or talk to us much. Some seemed to have a hard time understanding English. And we also saw some actually being trained while we were on our cruise. Our cruise director was a great performer but he never came up to us to say hello and neither did the crew members. The food was good, but I think it’s better on the river cruises. We seemed to have more fun on and off the boat on the river cruises. The crew members went out of their way to be nice and friendly on and off the boat. And all crew members on our past 2 river cruises seemed to know what they were doing and looked like they enjoyed their jobs unlike this last ocean cruise. Probably won’t go on another Viking ocean cruise, but have already booked another river cruise! Read Less
Sail Date April 2018
We chose this cruise for the itinerary. Unfortunately one of our hoped for ports was cancelled shortly before leaving due to State Department alerts. I respect Viking's decision to heed these warnings and the substitution of Naples ... Read More
We chose this cruise for the itinerary. Unfortunately one of our hoped for ports was cancelled shortly before leaving due to State Department alerts. I respect Viking's decision to heed these warnings and the substitution of Naples was appreciated but missing Tunisia was a disappointment. The itinerary was very active and time in port was often limited to just the excursion without time for personal exploring and virtually no shopping other than a table on the pier in Algiers or the shops in the terminal buildings on the way to reboard the ship. We have no need for any more trip souvenirs but part of travel is to support local economies - craftsmen, artists, restaurants, even the street hawkers. This was not done on this trip. Food was generally very good and varied. We experienced a couple less than pleasant issues with service in The Restaurant. These were brought to the attention of management, addressed and resolved. It's unfortunate that the lack of professionalism by one person has such negative impact on an otherwise very good team. A suggestion for Viking: Provide a ship plan in the in-room info I'm not sure I would travel with Viking again. Read Less
Sail Date February 2018
My sister and I initially picked this Viking cruise because of the pricing, inclusions, and the organization's reputation. Because my flight to JFK was delayed, it looked like I was going to miss my flight to Rome. When I finally ... Read More
My sister and I initially picked this Viking cruise because of the pricing, inclusions, and the organization's reputation. Because my flight to JFK was delayed, it looked like I was going to miss my flight to Rome. When I finally arrived to JFK, someone from Viking had already called and left a message that she booked me on another flight leaving within a two hours. I apologize for not knowing her name, but it was crazy and hectic, but I ran and made it just in time to make my flight. My luggage did not make it, but it did arrive the following day. The Viking represetative helped make arrangments for Delta to ensure I got my suitcase. It was delivered to me before we left Rome. Our Penthouse Veranda was the the best in which I have ever stayed. It was spacious, efficient, and extremely comfortable. Our cabin attendants were excellent. Room service was punctual, too! The free Wifi and the television selections were good, as well. We loved the free dining choices, no photos being sold, no art auctions, nor expensive bingo games! The evening entertainment and lectures, were lackluster; so we chose to go to our rooms to relax and watch TV. Unfortunately, we were disappointed that we could not go to Sardinia (high waves), Tunisia, or Algiers (state department restrictions). However, I loved Naples because I was able to see Pompeii and Palma De Mallorca was nice, too. We took an excursion to Erice, but it was too foggy to enjoy. We climbed to the top on slippery cobblestones to see just fog at the top. The food was fantastic and I was able to stay within my dieting restrictions. The included sodas and wine were apprecitated. All of the restaurants were great and the service impeccable! I am looking forward to finding another Viking cruise to take! Read Less
Sail Date January 2018
We chose this cruise first of all because of the itinerary. Secondly, we like Viking Cruises in terms of ship size, service, included amenities and overall quality. This was our second cruise on the Viking Star and we like the ship very ... Read More
We chose this cruise first of all because of the itinerary. Secondly, we like Viking Cruises in terms of ship size, service, included amenities and overall quality. This was our second cruise on the Viking Star and we like the ship very much. It is the right size and the crew is outstanding. Our cabin attendant , Caroline, provided exceptional service. She was responsive to all our requests and went out of her way to make us feel welcome. The dining staff was also a treat. We usually had dinner in the dining room and we always requested the Turkish Hero, Selcuk to be our waiter. He and his staff of assistants took care of us with great care and some humor, as well. It was a treat. We also took advantage of the specialty restaurants and the meals were so enjoyable and the service was invariably outstanding. One item however, that wasn't so satisfying deals with the itinerary. We have been on enough cruises to understand that there are no guarantees about ports of call and safety has to be the prime concern for the cruise line and we appreciate that. But this Mediterranean Explorations cruise, which I thought had an outstanding itinerary, turned out to be a completely different cruise. We were excited about visiting the African ports. They of course were cancelled just prior to our departure so that was a major disappointment. I thought at the time, at least we are stopping at Trapani, Sicily (where my mother's family is from) and Cagliari, Sardinia, a place that we've never seen. Then, during the cruise, both of those ports were cancelled due to high winds. This was another downer. The places substituted were in most cases fine but with the exception of Majorca, we had visited those locations at length on previous vacations. Certainly, one of the reasons we like Viking is that most of the services you could wish for are included in the basic cruise package, but it seems like there must have been something that could have been offered to make up for what can only be termed, a complete change of itinerary during the first week of the cruise. Again, I want to emphasize that we enjoyed our cruise and, overall it was a positive experience. We particularly enjoyed attending Fenella Bazin's discussions. Included shore excursions are a plus with Viking although they typically provide a quick overview of locations. But they also typically an opportunity to explore some areas alone. Read Less
Sail Date January 2018
I have cruised on viking river and ocean cruises 7 times. I have extremely high expectations. The cruise itinerary was changed eliminating Tunisia and Algeria. We missed another stop because of bad weather. The tour to the mountain town ... Read More
I have cruised on viking river and ocean cruises 7 times. I have extremely high expectations. The cruise itinerary was changed eliminating Tunisia and Algeria. We missed another stop because of bad weather. The tour to the mountain town of Erice should have been cancelled because of the dense fog which prevent any seeing and was dangerous. No one finished the tour. Those are the negatives. Here are the positives. The ship, the staff, the food, our room, and the ambiance were wonderful. Our room was large with a great bath and more storage space than we used. We loved Mallorca, Naples, and Valencia. I thought the included tours were as good or better than the optional. We ate in the Chef’s Table twice. Delicious. Our friends really enjoyed Madsen. Frankly the food is better than any other ships. The youngest person on the cruise was 22 and I believe the oldest was in her nineties. They both seemed to have a great time. If you are looking for casinos and outstanding entertainment do not choose Viking but if you enjoy beautiful scenery and outstanding service, see you on our next cruise river or ocean. Read Less
Sail Date January 2018
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