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78 Viking Ocean Romantic Cruise Reviews

We chose this cruise to go to Cuba and were disappointed that didn't work out. Then we kept the cruise with the revised itinerary in order to see Key West. That didn't work out either as we didn't stop there due to rough ... Read More
We chose this cruise to go to Cuba and were disappointed that didn't work out. Then we kept the cruise with the revised itinerary in order to see Key West. That didn't work out either as we didn't stop there due to rough waters. But the cruise was nice. Loved the lectures. Ship was nice. The main dining room service was very slow and they seemed understaffed. The other dining venues were much better. The entertainment singers were fantastic - very talented. And the lectures were plentiful and interesting. Shore excursions in Belize seemed a little disorganized, and I did not like eating chicken (on the bone) and rice on my lap in the tour bus. The Salsa excursion in Cozumel was a lot of fun and the visit to Chitzen Itza was very interesting. The embarkation and disembarkation went very smoothly. Viking reps were very friendly and helpful. We did not travel with children. Read Less
Sail Date January 2020
This was our third cruise with Viking, one river cruise, one Adriatic ocean cruise. The ship staff from the valet to the captain were outstanding. Always friendly & helpful. The ship was great, too. Easy to navigate with lots of ... Read More
This was our third cruise with Viking, one river cruise, one Adriatic ocean cruise. The ship staff from the valet to the captain were outstanding. Always friendly & helpful. The ship was great, too. Easy to navigate with lots of amenities. The size of ship is perfect for the ports we visited during the cruise. The number of passengers is excellent without kids & needless entertainment. If you want casinos or shows, this is not your cruise line. The entertainment was outstanding. Excellent musicians & classy, comforting music. The food is consistently good, but after several days, the selection was getting limited. We ate at The Restaurant most of the meals, but also at Manfredi's where the food was outstanding. Bar area in Atrium on first deck is always fun. Now the excursions. We have been to about half of the islands on the cruise so we did not select excursions for Tortola, St Kitts, St Martin/Sin Maarten or Barbados. For our second day in Puerto Rico we did the Ell Yunque Rainforest which was a good excursion. Guide was very good. We did not leave the boat at Tortula. At St Kitts, we taxied to the Carambola Beach Club instead of a cruise excursion. Relaxing time. In Dominica, we did the Freshwater Lake & Hot Pools excursion. Our guide was very good, but the lake & hot tubs were pretty disappointing. In Barbados, we got a taxi tour with another couple. It was one of our favorite onshore day having visited The Crane Resort at Crane Beach, a cross-island tour & a visit to the Sandy Lane high-end resort & golf course. Over the top in luxury! In St Lucia, we did a cruise excursion on a catamaran & lunch at The Ladera Resort which was over the top, too. Beautiful view of the Piton peaks & a great lunch. This was by far the best Viking excursions for the cruise. In Antiqua, we did the Amazing Antiqua cruise excursion. Our guide was very knowledgeable & friendly, but the tour was lots of boring driving. The Shirley Heights & Nelson's Shipyard were interesting. We have done St Martin so we stayed on the ship. Our last day was in St Thomas & we took a taxi to Megens Bay beach which was very pretty & relaxing. Overall, a very enjoyable cruise. We will do more Viking cruise in the future. Read Less
Sail Date December 2019
We have been in love with Viking since our first River Cruise! We've been on 3 Ocean Cruises since. However, our last experience aboard Orion was not up to our expectations: The accommodations at both our pre- and post-tours were ... Read More
We have been in love with Viking since our first River Cruise! We've been on 3 Ocean Cruises since. However, our last experience aboard Orion was not up to our expectations: The accommodations at both our pre- and post-tours were beautiful! What we couldn't figure out was why there was such a problem going from the Hotel to the ship. It seemed to be too many people and not enough busses. Why was this not foreseen? It was very chaotic and time consuming. The same thing happened several times throughout the holiday, at Komodo people were lined up on the pier (98 degrees, F) to get the tender, and it took us over an hour to board the catamaran to go out to the Great Barrier Reef. Compared to our other experiences, Viking seemed very disorganized. We were also discouraged with the choices at the Chef's Table: Almost EVERYTHING was too spicy or, on the only non-Asian night, they served fish.....not for our pallets. We also had much greater expectations for the Planetarium: Other than a very quick explanation of the zodiac by the resident expert (whose company we really enjoyed) it was used for short 3-D movies (which we have at home) and not really used as a planetarium! Although this cruise was our choice, we thought some of the ports were less than interesting or exciting. ie: Thursday Island, Airlie and Newcastle. We should have not depended on the "included" excursions. As we are sure that we will be on other Viking adventures, and we understand that in the Ocean Industry, you are still a "start-up" company, the over-all staff, though mostly bend over backward, is still in the "rookie" stage. As an odd thought, at 18 months, this was the oldest ship that we've been on! Read Less
Sail Date December 2019
We had done three river cruises with Viking and throughly enjoyed them. This was our first ocean cruise with Viking and the experience was excellent (food, cultural enrichment, customer service, excursions). They always treat you ... Read More
We had done three river cruises with Viking and throughly enjoyed them. This was our first ocean cruise with Viking and the experience was excellent (food, cultural enrichment, customer service, excursions). They always treat you special. They know you name and your likes and dislikes. Our Veranda Suite was great. It was spacious and very modern. The rooms were well appointed and having the mini bar included was great. The restaurants were excellent and had a good variety of food. The shore excursions were excellent, especially the whale watching in Dominica. We also had an included tour each day that gave us a good overview of each island. We feel that Viking provides the best cruises both ocean and river. They focus on cruises for adults and have appropriate activities. We highly recommend Viking cruises due to the overall experience. We will be planning more cruises with Viking in the future. Read Less
Sail Date November 2019
Beautiful countries. Some wonderful excursions especially Montenegro. A couple stops were extremely congested. Dubrovnik and Corfu crowds were massive. We missed Santorini due to high winds. Staff and crew on Viking Star were great. Room ... Read More
Beautiful countries. Some wonderful excursions especially Montenegro. A couple stops were extremely congested. Dubrovnik and Corfu crowds were massive. We missed Santorini due to high winds. Staff and crew on Viking Star were great. Room steward Virginia was fantastic! Food on board and ashore was incredible. We would probably not repeat this itinerary but only because we would like to experience different locales. One of our travel companions had a minor medical issue and the medical and restaurant staff combined to resolve that very satisfactorily. At all times we felt that passenger safety and security were a priority for staff and crew. The cabin was very comfortable and much roomier than we expected. This was our second Viking cruise among the six we have taken. Viking does as well as any of them and better than most. We will definitely consider Viking for future vacations. Thanks to all involved from Viking Star and also from Viking Braggi on our previous cruise. Manfreddi’s was stupendous!!! Read Less
Sail Date September 2019
Having been on several river cruises with Viking which we love doing, we thought we’d book an Ocean cruise with Viking for our ruby wedding anniversaries. . We were a bit frustrated before going on the cruise owing to the system in place ... Read More
Having been on several river cruises with Viking which we love doing, we thought we’d book an Ocean cruise with Viking for our ruby wedding anniversaries. . We were a bit frustrated before going on the cruise owing to the system in place for booking trips. Seemed to be class driven. I.e. the more you paid the better the choice. We couldn’t book a morning trip on all the included trips and some of the paid trips. In fact some of the trips we had booked paid or otherwise were changed by the time we got on board. We had to faff about getting them organised to suit. Wasn’t too much of a problem but we felt the poor girl on guest services must have dreaded seeing us coming towards her. The excursions were good but the qv’s were a disaster. The guides were knowledgeable and fun on the coach but unless you were on their shoulders you couldn’t hear anything, too much static. The excursions were extremely busy too. Had a wonderful cruise on board the Orion. Great cabin, crew, and entertainment. Captain made a good choice by sailing to our second port of call to miss the typhoon that hit Tokyo. All the ports of call were superb but must say Taipei and Hong Kong were favourites. The food was good too but I felt this was the only thing that let you down. The temperature for me was warm as opposed to being hot. Some of the dishes in the world buffet for example the main roast of the day was served very rare. Not good. Some of the meals in the pool area were cooked to order but it was so hot in there that the “sides” were sitting out in all that heat so not too appetising at all. I had a chicken tikka and it was literally skin and bones. Yuk. Don’t get me wrong the chefs would cook you anything asked for which was great and hot but the sides were cool. The seafood dishes and sushi were all fantastic, they were served cold just as they should’ve. The restaurant was disappointing too it was cold in some of the areas and the food was served lukewarm at breakfast and dinner. Service was good at breakfast but a lot slower at dinner. We asked for a Sauvignon Blanc only to be told there wasn’t any so had a different wine which was nice too as is all the wines on offer but disappointed with not getting what we asked for especially when we got it later on in the bar. Enjoyed movies under the stars. The waiter guys up in explorers lounge were fabulous. Robin the whale and dolphin man was lovely. Even though we didn’t see too many whales or dolphins. The doctor was a fun chap. Something else!! This was a special cruise for our ruby wedding anniversaries and overall we did enjoy ourselves but would have to think again before booking a Viking ocean cruise. I don’t feel the experience we’ve had on the river boats have carried well on to the Ocean cruise ships. We maybe expected too much. Read Less
Sail Date September 2019
We have cruised with Viking in the past, while this was our first Ocean Cruise (Mediterranean) with them. Loved the small ship size, which really helped to not be overwhelmed by what is already over tourism at most European destinations. ... Read More
We have cruised with Viking in the past, while this was our first Ocean Cruise (Mediterranean) with them. Loved the small ship size, which really helped to not be overwhelmed by what is already over tourism at most European destinations. The Viking Star ship is large enough to provide for perfect sized accommodations with ample room/balcony space, plenty of onboard amenities and a nice smooth ride for Med cruising. There was no issues/ queues for dinning in either the sit down restaurant nor the buffet style restaurants. With two pools and two hot tubs, plus other gathering places, spread the guests out so you did not feel crowded. The smaller ship allows for docking at multiple ports that the larger ships cannot enter or have to tender; this allowed for awesome sail-ins and sail-outs at beautiful ports like Monte Carlo. Viking really provides for all of your needs and most of your wants in its included cruise fair; most included tours are a good start to experiencing each port (while Viking should vet some of the local guides a bit more, one or two were a bit laborious to the point of us bowing out of our included tour early on). The included drinks at meals were most generous, they provide for several added excursions and ample courtesy shuttles from ports to downtown destinations. The house keeping staff was amazing, providing for your every convenience (extra hangers, ice morning and night, extra bottled water, etc), as well as the restaurant staff, very friendly and inviting. The only area we felt was lacking, was the sit down restaurant meals (we primarily participated in the evenings) which did not live up to our expectations. We have had finer meals on other cruise lines (RC) as well as Viking River cruises, while we felt they did step up the game towards the end of the 13 day cruise. We believe they could do a better job of providing better destination meals considering the ports of call we made (Rome, Naples, Corfu, Venice, etc). Read Less
Sail Date August 2019
Always wanted to do an Alaska cruise. As this year was our 50TH wedding anniversary we chose to celebrate by going to Alaska with Viking. We were not disappointed. Overall I would rate the cruise as excellent. Up to Viking standards, we ... Read More
Always wanted to do an Alaska cruise. As this year was our 50TH wedding anniversary we chose to celebrate by going to Alaska with Viking. We were not disappointed. Overall I would rate the cruise as excellent. Up to Viking standards, we had gone on a Viking River cruise in 2014 and had a great time. Couple of things - the excursion included for the Rocky Narrows Point was a bit thin, the native dancers were great. The dinner island cruise was a disappointment, we were promised a gourmet feast, the food was OK but not gourmet and we had to ear at 4pm. Consider changing this to a lunch cruise. The extended stay in Anchorage at the Hilton was not up to Viking or Hilton standards, the hotel was old and tired and the hallways were dirty. When it was time to get off the ship we were told we had to have our bags out the night before. This was a major inconvenience -- put this in the information kit that we get before we leave for the cruise as it was a surprise. But overall we had a great time and Viking did a great jog, food was great, staff were excellent, lots of good memories. Read Less
Sail Date July 2019
Viking ticks all the boxes with two minor exceptions (for my taste). I like to have a top sheet on the bed and Viking did not provide one, I think for the price, this is not a place to skimp. The only other issue we had was that the tours ... Read More
Viking ticks all the boxes with two minor exceptions (for my taste). I like to have a top sheet on the bed and Viking did not provide one, I think for the price, this is not a place to skimp. The only other issue we had was that the tours were crowded and the guides could not be heard on the audio devices because they would not be close enough. The cruise itself was lovely, the food was excellent. Our luggage was lost on our way to embarkation and all efforts were made to help us with that problem while onboard and compensation was generous when we finally received it from Viking for the loss of our business class flight due to unexpected travel delays. We booked another cruise while onboard, there was a housekeeping supervisor who showed up at every occasion, got everyone dancing and enjoying themselves. She was worth any efforts for the trip! Read Less
Sail Date May 2019
We left Venice May 6th on Viking Star on the "Empires of the Mediterranean".....a long anticipated trip which turned out to be almost as wonderful as we imagined! Our cabin (6087) was spacious and we did spend a lot of time ... Read More
We left Venice May 6th on Viking Star on the "Empires of the Mediterranean".....a long anticipated trip which turned out to be almost as wonderful as we imagined! Our cabin (6087) was spacious and we did spend a lot of time there enjoying the view from our balcony. The Star is a beautiful ship from one end to the other and we quickly discovered our favorite spot was the Explorer's Lounge with wide windows and comfortable seats and a great bar (be sure to get the Silver Spirits package!). We enjoyed our meals in the speciality restaurants much more than the World Cafe which is pretty much a buffet with lots of choices but it became not as special after a few days. However, our time on the Star was compared at every turn to our River Cruise last year on the Viking longboat, Mani. WE LOVED THAT CRUISE! Having a small number of people on a ship certainly makes it easier to make friends which makes for a much happier time! We met three couples almost immediately and we bonded for the whole trip and still are in contact. I hear a lot of people saying the same thing about making friends on a River Cruise. The Ocean ships have over 900 people and not as much opportunity to make friends as there are so many options available for activities and dining. We truly love anything Viking though! Hope for more cruises but the trip over the pond is getting harder and harder. Read Less
Sail Date May 2019
Wanted to try Viking Ocean and Cuba was on my list. Had been on Viking River Cruise so was curious about the Ocean Cruises. The look and feel if the ocean ship was similar to the River but bigger. Also the inclusion of the Thermal Spa ... Read More
Wanted to try Viking Ocean and Cuba was on my list. Had been on Viking River Cruise so was curious about the Ocean Cruises. The look and feel if the ocean ship was similar to the River but bigger. Also the inclusion of the Thermal Spa area which included the sauna, steam, snow room, cold pool and thermal pool with heated lounges chairs was an added bonus as there is not a charge to enter and use the Thermal spa like other cruise lines. The fitness center was well equipped as well. The pools were nice and nothin seemed crowed - not sure the ship was at 100% capacity. They had a nice smoking area on the top deck, which had plenty of seating and was not near any major public area such as the pools or dining areas. The ship was clean and the crew were in constant maintenance mode during the cruise. The staff were wonderful and we managed to have a few waiters that were special in that they remembered us and knew what we drank and were attentive, of course a little tip didn't hurt but was well deserved. The entertainment could be a little more varied especially in the main pool area to include so Top 40 tunes for some of the younger crowd, I had expected some latin music since this was a Cuba and Caribbean Cruise but none. Minus a casino more activities maybe would have been nice other than card and board games. Overall a very relaxing cruise even though we were unable to make our stop in Santiago Cuba due to weather. I booked another cruise while on board so overall pleased with the experience. Read Less
Sail Date February 2019
The Itinerary is great and you will see spectacular scenery in Norway. Unfortunately, with any cruise you can't control the weather which is really important if you want to see the Northern Lights. We were glad we were able to see the ... Read More
The Itinerary is great and you will see spectacular scenery in Norway. Unfortunately, with any cruise you can't control the weather which is really important if you want to see the Northern Lights. We were glad we were able to see the Northern Lights but somewhat disappointed in the color and brightness due to most of the nights being cloudy. Also, cameras really pickup more color than the naked eye so having a camera that is capable of taking pictures of the Northern Lights is critical. Viking Sky does a good job of providing guest hints on how to take good pictures of the Northern Lights. We had a stress free embarkation in Bergen Norway. Very convenient location within walking distance of several hotels and attractions which made it nice since it was an overnight stay on the Ship in Bergen. The ship is gorgeous and mostly well maintained. They do a really good job of keeping the common areas clean. But be aware of the ice that can accumulate on the outside decks. It seems that Viking could have put a barrier around the ice which would have really improved the situation. This was mostly an issue at night when people would go to the decks and couldn't see the ice. I really like having the Self-service launderette. Our stateroom attendants were very friendly and did a great job taking care of our stateroom. The capability for Viking to notify guest, who wanted to be alerted no matter what time of the night, that Northern Lights were visible from the ship was fantastic. It did really add a special touch to the cruise. There were more movies and shows available on the TV then expected. The dining staff did a good job and were very friendly. I really like that the World Cafe for the most part served the same food that the Restaurant did so if guest didn't want to dress for dinner they had they same food options. Viking could expand some of the options such as bread and cookies so that each meal isn't the same the entire cruise. Don't get me wrong there are plenty of options but each lunch and dinner had the exact same bread everyday. I liked the availability of the specialty food buffets that were served on the pool deck that provided added flexibility and variety for dining options. We really enjoyed our dinners in The Chef's Table and Manfredi's. The included wine was mostly good except we really didn't enjoy the German red wine they had several meals. The included excursion for the most part were rather boring and didn't do much other than drive around and I think Viking could do a better job of describing the tours so guest will have a better idea of what to expect. For example, the tour in Bergen explanation of the excursion should reflect the actual excursion making it clear that it doesn't stop at the King Haakon’s Hall, the Rosenkrantz Tower or the Fish Market. We did really enjoy the included excursion in Tromso where we visited the Northern Light Planetarium. We enjoyed the warm drinks (especially the Baileys and Hot Chocolate) when returning to ship from our excursions. For the most part, Viking Sky did a good job of getting guest on and off the ship. The second day in Bergen was the only port that the line was extremely long when returning from our excursion. Disembarkation was extremely smooth. Do not expect taxi's to be readily available at the Tilbury port. Transportation should be planned prior to disembarkation. We rented a car from Enterprise which picked us up at the port. Read Less
Sail Date February 2019
After saving our money and paid time off for over three years, my husband and I were excited for our cruise to Cuba with Viking, who had shown us stellar service on their Paris to Normandy river journey in 2015. We were a little hesitant ... Read More
After saving our money and paid time off for over three years, my husband and I were excited for our cruise to Cuba with Viking, who had shown us stellar service on their Paris to Normandy river journey in 2015. We were a little hesitant at first, seeing that Viking had changed the itinerary on folks that booked in 2017 from Havana to Cienfuegos, but figured the team had it sorted out. Unfortunately, from the start we had trouble. Our airport pickup wandered away, leaving six of us who had just red eyed into Miami confused - they left the baggage area once the bags started coming, leaving us wandering until we found them quite far down the hall. Despite our stickers and luggage tags, we had to search for our rep, rather than him finding us (in Paris, our rep was there in uniform and took initiative to round up his charges, not the other way around). When we were dropped off at port, we were literally dropped off - no instructions, no guidance. An elderly woman in our group was jostled and fell to the ground. Finally, one of our fellow passengers found the correct entrance and led us in. The ship is lovely, if starting to show some wear, and the staff was delightful and polite and not too talkative. The hydrotherapy pools were spacious and stunning, especially for a ship of this size. We sometimes struggled to get drinks refilled at meals, so we started requesting two at a time so we wouldn’t be parched midway through a meal. For a larger ship than their river cruises, there was less variety in food choice - the seated restaurant and the buffet mirror on another, and since the specialty restaurants booked up fast, you essentially had the option of being brought your food or grabbing it yourself without much change in the menu. The river cruises have a small cafe that you can get American fare at, while their restaurants serve local specialties and more upscale dishes. Our free walking tour in Cienfuegos was one of the worst tours I have been on - the guide wouldn’t let us shop, he made us stand in the street as beggars circled us tighter and tighter (making me more and more nervous) while he talked about the largest travel agency in Havana (it seemed an odd thing to focus on when there was art and cigar shops and historic buildings surrounding us), and was angry people weren’t paying attention to his next long story about the optometry shop as we shifted uncomfortably in the street. At the cigar rolling demonstration, we were hustled out before we could buy anything - which made me incredibly uncomfortable when the shopkeepers had hosted us so kindly. We toured a hotel lobby, which ate into valuable time we could have been at an actual historical building. Being from Nevada, I know hotels. I don’t know 19th century Cuban mansions like Ville Palais, which we had only ten minutes in since we spent a valuable twenty minutes in a generic Hilton-like lobby instead. When we returned to the city center, it was after six and shutting down - stands were closing, shops were shuttered, and it was twilight - tourist time was obviously over. So we returned to the boat. Our Havana excursion was amazing, and the saving grace of our trip - the tour guide Jenny knowledgeable, focused on education and information and not her personal stories. The Hemingway House was closed (note, it’s always closed on Sundays, so why no one notifies us until the day before was concerning on Viking’s end and likely caused a scramble for the poor guides), so she arranged for a ride around Havana in the old school cars, which thrilled us all. She was honest about life in Cuba, and answered all of our questions on income and housing, and introduced us to multiple vendors and shops, even making sure we got proper change. This was the Viking experience I had been expecting and hoping for. Since Havana was a whirlwind of colors and sounds, we were excited for a low key day In Cienfuegos the following day - unfortunately, since the tender boats take 20 minutes each way, and everyone had to be back on the boat by noon, we didn’t get up in time to leave the boat on our third half day (our Havana day was over 13 hours with lots of walking). Which was heartbreaking when we found out that our second port stop at Santiago de Cuba was canceled due to wind. Santiago de Cuba was founded in 1515, and was something I was looking forward to so much. Being from out West in Nevada, we think somethings historic if it’s from the 1950s! But we were sure Viking would make it up to guests. We became less sure when they excitedly announced a bean bag toss to keep us occupied as we sailed past Santiago de Cuba. Okay, I thought. They’re getting things together. They need a little time. Surely the top cruise line in the world would not offer a simple bean bag toss as substitute for 50% of the Cuba port sites. Well, they also offered a trivia competition. And they also heavily suggested you pay extra fees for wine tastings and spa treatments to keep yourself occupied on a day that Viking had promised to entertain us with a port stop and free tour. My husband and I are in our 30s, and Viking cruises mean we go less often and pay more ($2,800/each in this instance), but our experience in Paris was so rosy, we pledged to be Viking customers exclusively. Having a major stop cancelled and cornhole substituted seemed laughable, and I again gave Viking the benefit of the doubt. I emailed our Viking rep, sure that something was in the works - a partial refund or credit towards our next cruise, or even a shipboard credit since they were pushing pricey services for entertainment in lieu of the port stop. Fred told me to email customer relations since he couldn’t do anything once we were on the boat. 24 hours after emailing, and 28 hours after the port cancellation, I have yet to receive an acknowledgment of my email, and my hope for a decent resolution is just about gone. To have such vastly different customer service experiences has led me to fear our stellar service in Paris was luck of the stars, and not Viking’s usual protocol. Unfortunately, I can’t recommend this cruise because you will pay premium price for average service and may not even see 50% of promised ports - and Viking will offer a game of bean bag toss as the only consolation to a lost day in Cuba. Oh, and trivia. Our 2015 Paris cruise was during the terrorist attacks - Viking stepped up to the plate in 2015 and arranged alternate excursions when we were unable to get back into the locked down city, and a staff person came to speak with us individually about safety and ensure our comfort. I’m surprised they were able to handle a very unexpected, very alarming event on the fly on that cruise, but the only solution they had for inclement weather on this cruise and a cancelled port was a bean bag toss. Oh yeah, and a trivia game. I would not recommend this cruise until Viking has figured out the Cuba logistics. From reading the other reviews, this isn’t one of Viking’s strong itineraries despite multiple years, and doesn’t appear to have the same level of professionalism and service found in their river cruises. I’m not sure we’ll do a Viking cruise again, considering the high cost and poor customer service our Cuba trip has highlighted. I expected to be a Viking customer for the next 70 years after Paris, but am beginning to realize they’re just like any other cruise line - all about that cash. Read Less
Sail Date February 2019
We sailed on the Viking Sea in February, on the South America & the Caribbean cruise. This was our first time on a Viking Ocean cruise. We took their Waterways of the Czars cruise in 2016 and enjoyed that so much that we booked this ... Read More
We sailed on the Viking Sea in February, on the South America & the Caribbean cruise. This was our first time on a Viking Ocean cruise. We took their Waterways of the Czars cruise in 2016 and enjoyed that so much that we booked this cruise, due to its itinerary. It did not disappoint. Getting on Board with our luggage: The cruise embarkation was very easy. However, that is because we put our written itinerary booklets that Viking sent to each of us in our carry-on. That was lucky, as I was thinking about not bringing them at all. Security at the entrance to the port demanded to see those before we could board the ship, so have them handy! (We thought that Viking should have told us that.) Getting our luggage was a different matter. We got into San Juan about 1:00P and boarded the ship around 2:00P. However, our luggage was not brought to our stateroom until after 5:00P. That was bad, as we were in our winter wear and could not shower and change. Why we could not bring our luggage with us on the bus from the airport to the ship is a mystery. Ship Overall: The ship is very nicely designed and felt airy and spacious: it never seemed crowded. Cabin: Our deluxe veranda cabin (5007) was fine, but narrow. We could not pass by each other at the foot of the bed at the same time, and we are not big people. Also, the desk chair was too big for the space, so getting to the balcony was somewhat awkward unless we had the chair pushed all the way in. Also, it also would have been nice to have some more drawers to put things in. (We would give up the in-cabin coffee maker for that.) The bathroom was wonderful: lots of space, storage space, and a comfortably sized shower with a ledge! Our cabin stewards (Alvin and iPitu) were fabulous: they were personable, offered advice when asked, and kept our cabin spotless. Dining: We enjoyed the dining onboard the ship. We started many mornings with a latte and a pastry in the Viking Bar. We would then go up to the World Café for the breakfast buffet, which we thoroughly enjoyed. Lunch found us in the World Café, the Pool Bar, or Mamsen’s. While the drinks were better at Mamsen’s, the Pool Bar made a great steak sandwich and hot dog! We ate everywhere for dinner: Manfredi’s, the Chef’s Table, the Main Restaurant and the World Café. Jorge, the sommelier in the Main Restaurant was fabulous and poured up some great wines (we had the Silver Spirits beverage package). The food at each location was very good. When the World Café offered special buffets, it was fun to eat there. Onboard Lecture: We really liked the onboard lectures. They were entertaining and informative, and we tried to attend as many of those as we could. Shore excursions: The ship did not offer anything too exciting, so we tended to book our own excursions. We took two Viking excursions in Columbia. The tour guide for the Tastes and Sights of Santa Marta (Carlos) was fabulous! He was energetic, loved his city and infected us all with his enthusiasm. The guide in Cartagena was awful: hard to understand, slow and uninterested. He hit all of the marks indicated in the tour description, but did little more than that. Overall, the excursions on the river cruise were better. The Spa: We loved the spa! We both enjoyed the Nordic Bathing Ritual one night and I had a scalp massage, wash and blow dry another day. Both were fabulous and relaxing. Aleksandra, the hair stylist, is one of the best stylists I have ever had. Disembarkation: We had a 2:00P flight home. We had to be out of our cabin by 8:00A, and then off the ship by 9:30A. Although we had a Viking airport transfer included with our fare, we did not use it as they wanted to drop us off at the airport at 9:00A. We were not excited about spending the last day of our vacation in the airport. So, we stayed a little later in San Juan and then paid for a taxi. Viking should either offer post-cruise excursions with an airport drop-off or provide a comfortable place to wait with your luggage on board or nearby. We sat in a park near the port entrance until we caught a cab to the airport. We would sail again with Viking Ocean cruises. Read Less
Sail Date February 2019
We had cruised December last year on Viking Sea to Cuba. Our friends from cold northern US wanted to go to the Caribbean and this cruise had a different island per day with no sea days. We got cabins on 5th floor near the free ... Read More
We had cruised December last year on Viking Sea to Cuba. Our friends from cold northern US wanted to go to the Caribbean and this cruise had a different island per day with no sea days. We got cabins on 5th floor near the free laundry (including soap) as no noise and convenient to wash clothes . I think a laundry room on all cabin floors. Needed as Hot and at itmes muggy and hit the beach several times. Cabins seem like they have little storage but ask for more hangers and you will have plenty of storage. Bathroom floor is heated so if bathroom too hot ask your steward to turn the heat off. We asked for 4 towels a day as needed to wash off after beach and in AM. AC works beautifully. Verandas big enough and if want to lounge in sun, lots of lounge chairs and towels near the aft infinity pool and central pool. Infinity pool bromine I think and the central pool a salt water pool (notice how much more boyant you are.)One end of the pool is shallower than the other so you can stand up (if not too short). Both nicely warm. No fighting over lounge chairs so no need to come early and “stake your property” Neither pool ever have many people in it and usually then only to get wet and back to their lounge chair. We only took the included tours or got a private taxi-van. Most taxis are vans. On some included tours transport was packed tight and others lots of room to spread out. Usually morning tours more packed than afternoon. AC on all except Tortola with was an open tram (nice breeze and cool enough). San Juan: nice walking tour and covers all but the Morro fortress. We were there during the San Sebastian festival so the free tram from fort to fort not running. Tortola: incl tour: open air tram with spacious seating and great views. Pro and Con: 1.5 hr at Cane Beach and no way to bail and go back. Lovely white sugar white sand beach with tourqoiuse gentle water. There are umbrellas and lounge chairs you can rent or sit on some picnic tables in the shade or up in the shaded open deck restaurant for the cost of a drink. Tour gives a free rum punch or punch drink near the picnic tables. Nice restrooms, showers and changing rooms free there. Basseterre: We walked ato the end of the pier and got a $100USD total for van private tour of the island. (Lasted 4 hrs but no time limit) .Just keep walking off pier and prices get cheaper. Romney manor and batik making, black rocks, fort and many scenic view points. Castries: awesome long beach nearby. We took tranport offered by pier. They load you up tight in vans (the drivers get one load a day and 300 vans waiting to take people). About a 5min drive (or 2-3 mi walk) to the beaches- really only one beach with mulitple names. Set fee all transport for $5USD/pp. Again sugar white beach. Multiple establishments with drinks, umbrellas etc. Umbrella and 2-3 chair rental $20. Water gentle, turquoise. Beach fills up so come early. Some of us snorkeled- some fish seen. Shipwreck put for snorkeling you can swim to but many tour boats and many many snorkelers there with glass bottom boat meandering among the snorklers. Showers, restrooms and changing room free. Get back by telling your driver when you want ot come back or just walk out and someones van will be waiting . Bridgetown: inc tour: packed tight van/bus. Views of island Roseau: got a private tour for 4 $45/pp Went to other side of island and saw multiple falls St Johns: had a reservation to go out in a boat to a reef and get into the water and feed and stingrays for 9AM.Make reservation online-no money down and pay when you show up. Need to take a taxi out there. BUT was squalling and raining so cancelled the reservation. Took the incl tour to Shirely point old fort and magnificant views and then to the Nelso shipyards- 1700’s georgian working shipywards- neat old buildings,nice quick museum and awesome awesome yahts moored there. Free rum punch or punch drink. Spit rain on us once in a while but still a great day. Nice bus where we could spread out a bit Philipsburg: I wanted to go out to Cul de Sac bay and kayak and snorkel or take a water taxi out to an island there but I got overruled by my “crew” We instead went on the included tour. Bus big enough we all could spread out. A couple got on our bus instead of an optional tour at the same time- so check carefully what you are getting on. Drove around island and stopped at some scenic sites, stopped a working carosel (adults can ride too- can buy icecream) then on to a bay and craft market. Free rum punch or punch. Charlotte Amalie: My crew off to Coki beach to snorkel then maybe the included tour. I stayed and enjoyed hte salt water pool,only a few couples spread out on the lounge chairs. Pros and cons of boat Pros: -you see lots and lots of differnet islands- some rainforest and some very dry desert like, come with mangoose so no snakes or birds, some still exporting agriculture goods and some just tourist based. -no children -wonderful friendly crew -great food. I was not impressed iwth Mandifredi’s on both of my cruises but the men love it for the rib eye steak. Chef’s reataurant-wanderful if you like the menu. We did not drink either included or optional wine pairing. World buffet great as food same as Restaurant (check the menu to see if any differences ) and usually has the same food. Hamburger I got at the pool once was just so so. -drinks- only had water, hot and cold tea. My husband says the coke is the good real sugar type not the corn syrup variety. -secret- success cake in Mamsons is our favorite -Room and veranda pleasant. -in public areas or tovrasons- Guitarist was great. - Easy on and off boat even when tendering- well organized so no pushy people. -Pools- wonderful. Loved especially the central saltwater pool -record and play on entertainment system all shore talks and enrichment talks done on board -Wifi good for email. I didn’t try streaming Cons: -saltwater pool out of commission while painting for multiple days -entertainment system pauses( I timed at every 3 min), loose audio when restarts. So unpleasant to watch the shows which were actually probably very good. BBC, Ted Talks, Movie selection good but hard to watch. -entertainment limited. Music in public areas; Pianist (good), strings dueo-selections good but one of violinist strings seemed to need tuning, and acoustic guitarist- very good. Live shows in theater were only a few and even though the entertainers were cute my neices’s Boise ID high school productions had better singers. Suggestion: Seems rain is in AM and gone by 11AM. Plan accordingly. But if going to the beaches go early if not raining. Lots of lovely beaches on most islands. Do some internet searching and plan an early attack with a taxi. Feeding the sting rays (www.stingraycity.com) not on tour options and sorry we couldn’t go because of rain. You can reserve on your own but reveiws say after 10AM full from cruise ships. Read Less
Sail Date January 2019
This was an Amazon cruise on the Viking Sea. We chose this cruise for the itinerary and price, and because we had not traveled on Viking previously. Comparing the very few lines who actually cruise the length of the eastern Amazon, Viking ... Read More
This was an Amazon cruise on the Viking Sea. We chose this cruise for the itinerary and price, and because we had not traveled on Viking previously. Comparing the very few lines who actually cruise the length of the eastern Amazon, Viking had the best itinerary, and actually the best pricing. When Viking says all inclusive, to us, that really meant all inclusive. Sure we had to pay for alcoholic drinks outside of mealtimes, but what a small thing to us. My goodness, there was even an included laundry facility, and any clothes sent out were returned on time and done very well. The included shore excursions were not active, but they did give a nice overview of the locations that the ship visited; some were exceptional. The optional shore excursions were not all particularly outstanding, but the area itself is really not ready for outstanding shore excursions. That said, some optional excursions were very well done, and we really enjoyed them. We had a few terrific guides and several rather poor guides (Viking even acknowledged the poor guides with refunds to our account (and to others as well); we have cruised extensively, and have never had a refund for a pitiful excursion. Docking was always a big question for the day; winds just did not seem to be taken into consideration, nor managed by the bridge, in what we thought professional captains would be prepared for and capable of handling. (We have been around boats most of our lives, so others may not have found this troubling.) This is the first cruise that we have ever questioned the bridge (and crew) experience. The staff review is a mixed one. On the whole, we felt that the staff was mostly indifferent and either overworked/understaffed. Many of the staff went more than out of their way to be pleasant and courteous. Those staff members who were always pleasant, we certainly acknowledged. Enough of the staff were indifferent or rude enough to flabbergast us. This was a complete surprise. We are not noisy, rude, nor demanding passengers, so we could not understand the unpleasantness, and not just to us. The dining was rather good, we thought. We had absolutely no objection to any of the menus nor the venues. Chef served quite tasty and varied meals on our cruise. The complaint were the noise levels in the main dining room, and in the Italian restaurant. This we felt was just a shame because the meals were well done and the facilities were attractive. We, personally, really enjoyed dining at the Chef's Table and rotated in and out every few days, even with repeats. The entertainment and enrichment for such a small cruise were very good; in fact, some as good as we have seen anywhere. The enrichment speakers were intelligent and well organized and were not to be missed. The live evening music in the main spaces was also sophisticated (due perhaps to our being an older crowd), and was well done. All the main spaces, to us, were lovely and understated; we felt the Nordic design added a clean feeling on-board and did not become tiresome over time. It is especially nice to find nooks for reading or talking. The changing scenes throughout the ship were fun, as well as being lovely. Don't miss the animated Bayeux Tapestry. Since this was our first Viking and since Viking is rather new to the Amazon, we are willing to believe that the negatives were really specific to this cruise. Even though there were a few disappointing negatives, we have decided to book two other ocean adventures on Viking. We want to give them another chance because we like the ship itself and its size, the itineraries, the meals, the understated and sophisticated life on-board, the all-adults-not-grumpy-passengers, the all inclusive fare at a great price. Read Less
Sail Date November 2018
This was a lovely 3 week cruise thru the carribean down to the Amazon river, but,. Viking needs to make some improvements especially on the Amazon part. Several of their included tours were just plain boring. The overnight in Manhaus ... Read More
This was a lovely 3 week cruise thru the carribean down to the Amazon river, but,. Viking needs to make some improvements especially on the Amazon part. Several of their included tours were just plain boring. The overnight in Manhaus was a waste of time.....the city is not safe enough to be out at night. Several ports were tendered and in other Carribean islands the port used was not the most desirable location. Overall the ship was just beautiful. Well designed, rarely were there any areas that you felt crowded. Public areas were made into "living room" like areas, making it easy for quiet conversation. Food was very good all over the ship.Their wine/drink needs to be improved. They ran out of all Cabernet!!! Not a bottle to be found ! They also ran out of ginger ale early in the cruise! Was told they can not buy anything local???? What???? Aren't Cabernet Sauvignon and ginger ale basics? The buffet was always fresh and usually had the same food as the main restaurant. Many nights the buffet include d a special theme food station. Eating outside most evenings was delightful! Read Less
Sail Date November 2018
My wife and I booked cabin 5083 originally, a penthouse veranda, as she was worried about motion sickness. A few days before the cruise was to depart, Our travel agent said that Viking had upgraded us to cabin 8007, a jr. penthouse suite. ... Read More
My wife and I booked cabin 5083 originally, a penthouse veranda, as she was worried about motion sickness. A few days before the cruise was to depart, Our travel agent said that Viking had upgraded us to cabin 8007, a jr. penthouse suite. After reading several reviews of the 8000 series cabins, all but one cruiser stated that they felt no or minimal motion on that deck. Apparently my wife is a little more susceptible to motion as we left Rome at 10pm to cruise to Livorno and my wife slept poorly. We spent two days in port and she was better, but as we left Livorno at 6pm for Monaco, the motion sickness became so bad she didn't sleep and we had to see the ship's doctor(an $85 fee) to get motion sickness pills. We missed the Monaco excursion, but Viking refunded the cost. We asked if we could move to a lower deck and since the ship was almost full, we took cabin 3031, a veranda stateroom. Viking stated that they would not refund the difference for what we paid for the original room and the lower grade room since it was a motion sickness issue. Between the pills and the lower cabin, we were able to finish the cruise in relative comfort. As many others have stated, the ship is beautiful, clean, and well maintained.Cabins were cleaned twice a day, no one asked us to but anything, and all staff members were friendly and courteous. Food was excellent and, plentiful, and varied. My only complaint with dining was that after my wife had a glass of coke with lunch or dinner, she was not offered a refill. The included shore excursions we took were rather dull and short; we took a few long optional excursions and enjoyed them. We enjoyed the Beatles and ABBA shows, but outside of those, there was not a lot of entertainment unless you like classical pieces or acoustic guitar solos. Singers in Torshaven, the night lounge, did a nice enough job though. I did spend a lot of time in the spa which is extremely well kept and is probably one of the best at sea. Read Less
Sail Date November 2018
Wanted to visit friends in Barcelona and coupled this trip with seeing them after the ship docked there. Good ports -of-call with interesting sights to see. The only issue was the weather, which we had hoped would not be a major factor. ... Read More
Wanted to visit friends in Barcelona and coupled this trip with seeing them after the ship docked there. Good ports -of-call with interesting sights to see. The only issue was the weather, which we had hoped would not be a major factor. But is was. Lots of rain in this trip. The ship provided many great tours. The staff were attentive and friendly. The entertainment was super. Enjoyed the tours, which were both educational as well as interedting. One tour had an inexperienced guide who miscounted at the meeting place and left us behind. This made for a difficult time for us. We enjoyed meeting new people in the ship and touring the kitchen and Bridge were a real highlight. The food was exceptional and varied. The restaurants were terrific and the food was fantastic. We did not make it to the Italian restaurant as we did not know about it at first and then found it was booked solid. This speaks for itself. The ship was beautiful in every way. We enjoyed the seafood meal on the upper deck near the pool and went to several 4 o’clock teas. This was relaxing and fun. Thank you. Look forward to the next cruise! Read Less
Sail Date November 2018
There were many factors on why we chose this cruise. Two of the main factors were that this was a fantastic itinerary that visited the Holy Land and secondly, this was an adult cruise ship that did not have a casino. Many of our ... Read More
There were many factors on why we chose this cruise. Two of the main factors were that this was a fantastic itinerary that visited the Holy Land and secondly, this was an adult cruise ship that did not have a casino. Many of our expectations were surpassed. The crew were just fantastic! From the moment we boarded, we could tell that the crew just loved working for Viking. This positive attitude permeated throughout the entire ship. Special mention goes out to Vikesh from Manfredi's. He was very accommodating to all our requests. Even though we sometimes wanted dishes from different restaurants, Vikesh would go out of his way to make it happen. Towards the end of the cruise, my wife mentioned to Vikesh that although the food on the cruise was fantastic, she just felt like having some basic Indian curry. We didn't expect it but he came back 5 minutes later and told us that he had spoken to the chef and all had been arranged. The curry would be served for dinner in our suite at 8pm that evening. Vikesh did not just arrange it, he personally delivered it to our suite. Just outside our suite was the Explorers Lounge. We spent every evening there chatting with the bar staff. We especially enjoyed the company of Eriona, Cecy and Stoyam. They were just so witty and a really pleasure to be around. On one of the evenings on the cruise, the waters were rather rough and we were feeling a little seasick. Erin concocted her special anti seasick drink which really did make us feel a lot better. Yovitza and Matthew always made sure that our wine fridge was well stocked up with our favourite wines. Having said that, I must say that the entertainment was lacking. Especially the four young singers that really couldn't sing. They were screeching and were very off key. Thankfully our Cruise Director Heather sang so beautifully. Additionally, the sound system in the theatre wasn't great either. It lacked power and clarity and didn't do justice to Heather's immense talent. It would probably benefit from a tuneup from a really good sound engineer. We liked that there were always port talks that were given by highly qualified speakers. Shore excursions were also very well organised and guides were very professional. Buses were comfortable and were never filled to the brim. In fact, most of the time, the buses were only about half-full, which made it very comfortable. It also meant that the guides had quality time with us and that we never had to wait too long for anyone. Overall, it was a very positive experience. The only thing that keeps me from giving a 5 star rating was the rather poor entertainment. Read Less
Sail Date November 2018
We chose it for Cuba and liked the overall itinerary. We were very pleased with Viking. The rooms were nice and all of staff were great. The food was very good. We liked the high end drinks you could get with the beverage package. We ... Read More
We chose it for Cuba and liked the overall itinerary. We were very pleased with Viking. The rooms were nice and all of staff were great. The food was very good. We liked the high end drinks you could get with the beverage package. We were pleasantly surprised as we'd never done a cruise that was not all-inclusive. The down side is there is no entertainment at night like other ships have, except for the small band. We did enjoy the one night on the pool deck when the band played. We met some great people. On our excursion to Havana, we loved our tour guide. What we didn't like what coming back in the dark on the road we were sharing with horse-drawn carts. That was not clear in information ahead of time or we probably wouldn't have gone. We did not take any other excursions and talking to other people, sounded like we made the right choice. Read Less
Sail Date November 2018
Small ship experience very good however staff attentiveness is much less than on Viking River Cruises. Dinning options were very good. However, trying to get a coffee refill at breakfast was nearly impossible. Shore excursions were again ... Read More
Small ship experience very good however staff attentiveness is much less than on Viking River Cruises. Dinning options were very good. However, trying to get a coffee refill at breakfast was nearly impossible. Shore excursions were again not as good as the river cruise excursions - ship staff were not on top of local tour guides. Quality of shore guides was very inconsistent. Often excursions were delayed starting because local guides were not all there. Ship staff seemed unconcerned about this. Cabins were very comfortable and amenities good. Cabin staff excellent and responsive Public spaces beautifully designed and comfortable. Onboard shops were interesting and had unique items. The most attentive staff was in the perfume shop; she was friendly and engaging. The steam room and snow cave were very relaxing and a unique experience. Viking needs to focus on staff training to make sure that each staff member treats each guest as a valued person - start with a smile and a pleasant hello. Read Less
Sail Date November 2018
This was our second time on the Viking Sea. First trip was to the Caribbean, this one the New England Explorer. Great service as always. Beautiful ship and cabin. Food was excellent. We were a bit unhappy with the 3 days at sea. ... Read More
This was our second time on the Viking Sea. First trip was to the Caribbean, this one the New England Explorer. Great service as always. Beautiful ship and cabin. Food was excellent. We were a bit unhappy with the 3 days at sea. There were other cities we could have visited. One of the excursions (that we paid extra for) was a disappointment. Viking needs to be sure to get "rating" sheets to every customer for every excursion. We only got one to fill out for one excursion for the entire cruise so were unable to give valuable information to Viking so they might make some improvements for the next group of travelers. Entertainment was fun and we enjoyed it. I had a spa treatment - facial. While it was enjoyable, it was very expensive and I have had better for less money. I probably wouldn't book another spa treatment while onboard. We have booked two more cruises, one river, one ocean because of the overall experience we have had with Viking has been positive even though there were a few things we would have changed. Read Less
Sail Date September 2018
We chose it because of Viking’s reputation. Also we really wanted to visit the countries on this trip. I learned quickly that all staff were eager to please. We had an awesome steward and housekeeping person. The cabin was small but ... Read More
We chose it because of Viking’s reputation. Also we really wanted to visit the countries on this trip. I learned quickly that all staff were eager to please. We had an awesome steward and housekeeping person. The cabin was small but well appointed. The beds were delightful, and the bathroom shower and sink worked well. The included tours were a bit variable, some were great at giving you a taste of the local flavor, while others seemed to be focused on dropping people off to shop in select areas. A visit to a Tuscan farm/winery was one of my favorites. All the travelers onboard were so nice. Food was excellent overall. I have several dietary restrictions which they accommodated without a glitch. We took the silver spirit package which was worth the cost to have many selections. Entertainment was fabulous. My favorite was Dancing Under The Stars, but everything we attended was excellent. It seemed that the band could play every genre possible. Now for the negative. My husband bought me a ring during a jewelers event. The paperwork identifies Harding Retail (main jeweler on cruise lines) as the seller. The problem is, I was not informed sufficiently about getting the VAT returned. This was over $1,000 US. Harding retail will not pick up the phone or return a call to see how a return of the VAT can be made. Viking has indicated that this is not something they could help with, and I find this disturbing since the jeweler was allowed to operate on their ship. My husband and I had booked another trip with Viking, but we are having doubts about following through with this plan. I invite Harding Retail and/or Viking to respond and resolve this problem. I will gladly post a retraction if either finally solve the problem. Read Less
Sail Date July 2018
Every aspect of the cruise would have been perfect if not for the return flights from Bergen to Seattle. We paid for business class. Viking put us on Icelandair and made us fly through Reykjavik. My wife and I would not like to ... Read More
Every aspect of the cruise would have been perfect if not for the return flights from Bergen to Seattle. We paid for business class. Viking put us on Icelandair and made us fly through Reykjavik. My wife and I would not like to experience that again. Viking should avoid using Icelandair on transatlantic flights. For transatlantic flights, business class seats must be able to fully lay-flat. Afterall, Viking is a six-star cruise line! Embarkation at Greenwich Pier was a little hectic. The lines at the pier waiting to board different vessels were confusing. But at the end it worked out okay. Services in all aspects met or exceeded our expectations. Food was excellent. We dined at all venues and each had its own atmosphere and personality. Loved the king crab legs at the World Cafe. Went shopping with the chef and enjoyed a delightful market-to-table dinner afterwards at the Chef Table. The shows were so popular that additional seatings had to be brought in and even then there were standing room only. Not sure what Viking can do about that, but passengers just have to get to the shows earlier to get good seats. Read Less
Sail Date July 2018
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