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6 Viking Ocean Romantic Cruise Reviews

My wife and I have cruised many times in the past. we usually cruise with some friends who decided that we all should cruise the Baltic for our annual cruise in 2019. They chose Viking Ocean cruises, due in no small part to the excellent ... Read More
My wife and I have cruised many times in the past. we usually cruise with some friends who decided that we all should cruise the Baltic for our annual cruise in 2019. They chose Viking Ocean cruises, due in no small part to the excellent reputation of which they had read and the fact that what could be better than to take a Scandinavian ship to cruise the Baltic. At the outset, we were shocked to find that the entire cruise needed to be paid at least one year before the cruise. That has never been our experience in sailing with multiple lines and future patrons need to be aware of this requirement. The ship is beautiful.The public rooms are wonderful especially the Explorer Lounge. Our cabin was quite roomy and the bathrooms excellent. special kudos for a lovely shower without having to step over a tub.I found the heated floors in the bathroom to be a nice touch. The spa area is spectacular and if going to a spa with virtually everything-hot tub, small therapy pool, sauna and ice room is your thing, this is your ship The company touts its multiple channels of communication available to those who are scheduled, but that is primarily limited to receiving one way announcements from them, done well, but not to any dialogue or getting personal support for questions which arise and may not be answered in their stock announcements.Poor communication seems to be common on these cruises. For example,special meals opportunities, lobster tail and steak, special buffets, at the grill were never announced well and one learned to look for these each day by dropping by the grill itself or asking of the crew in a restaurant or bar. The ships plan is good but when the special meals take place in the grill area there is inadequate seating for the number of cruisers wishing to partake in the meal. The seating in the cinema is wholly inadequate for the number of passengers. Quite a few performances occurred with many passengers standing in the back to observe the show. The back two side areas were totally inadequate both for seeing the show and hearing it.The need to get to the venue 30 minutes before shows began was difficult for those of us who tended to to eat dinner at about 7 to 7:30. I was quite disappointed to discover that we did not receive services comparable to what we had received ion either Oceania or Azamara in spite of the fact that the per night per person cost to sail with Viking was considerably more than either of the other two. My concern with the cabin service is that when I wished ice, I had to go to housekeeping, when I wished lime I had to go to room service and when I wished to change my complimentary liquor and the amount of tonic I needed to speak to the drink steward.This in my view is rather poor considering the price of the cruise and the plaudits from other cruisers. Viking offers one free shore excursion at each port.The walking tours we took, 4, were excellent, but those in a bus were not worth the time spent at all. I was quite disappointed in the meals in the Restaurant ,in the Chef's special restaurant both times and at Manfredi both times. To be fair, one night the prime rib served at the restaurant was amongst the best I have ever had. The waffle at the Explorer Lounge was exceptional. On at least 4 occasions the cookies offered with the buffet were stale. the wines with meals were acceptable if unremarkable. One could upgrade wine selection and liquor for an extra daily per person charge. The speakers/lectures seemed excellent, for those we could make, but we missed the largest number as they were scheduled during dinner hour or just prior to dinner hour. Getting on, on the day of sailing from Bergen, and off the ship in Stockholm, with our luggage, were superbly handled even though we left the ship at 6 am to make our plane. Read Less
Sail Date August 2019
My wife and I go on a cruise almost every year. We have cruised with Crystal, Regent, Ocena, Princess, Cunard, Holland America over the years. Crystal has always been our preferred cruise line. We chose this cruise for three main reasons: ... Read More
My wife and I go on a cruise almost every year. We have cruised with Crystal, Regent, Ocena, Princess, Cunard, Holland America over the years. Crystal has always been our preferred cruise line. We chose this cruise for three main reasons: (1) I badly wanted to visit my mother's grave in Hobart (Tasmania) and this cruise included Hobart in its itinerary; (2) we wanted to go to Australian Open tennis tournament after the cruise; and (3) we wanted to see the main cities of New Zealand and Australia. Additional considerations for us included the newness of Viking Orion, good reviews of Viking ocean cruises, being only for adults and no requirement for formal attire. Embarkation and disembarkation went smoothly. The ship was beautiful; eveything on the ship had been tastefully designed. Our cabin was on deck 6 and classified as deluxe veranda; its size was perfectly satisfactory, the bed was very comfortable and the bathroom was fine. There was an excellent fridge in the room and the WiFi signal was acceptable. In commen areas WiFi worked very well about 80% of the time (10-15 Mbps), which is excellent considering the remote areas we were sailing at. Dining: There were two specialty dining venues in addition to the main dining room and the "world cafe" where food was served buffet style. There were also three other locations where one can have open sandwiches, hamburgers etc. Entertainment: Compared to other cruises there was minimal entertainment of relatively low quality. Since we didn't much care about the generally low quality stage performances on cruise ships this was not an issue for us. The lectures were fine. Now, why do I give this cruise only 2 stars: The captain decided not to go to Christchurch and more importantly Hobart for weather related reasons. In his announcements he repeated that "our safety was his main priority" and provided only scant reasons for his decisions, which didn't satify anybody because weather, as far as we could determine, was not particularly bad at either port. That is two ports of call out of seven. I was very disappointed and angry as I wondered when will I ever have another chance to go to Hobart. So we ended up spending two extra days at sea and one extra day in Melbourne, which meant nothing to us because we were going to be in Melbourne for Australian Open anyway. The food was prepared by non-specialist cooks and the quality was in general quite poor. Our first dinner on board was just awful and I knew right at the outset we were going to have problems with food quality. Dinner on December 31st, New Year's Eve, was nothing special. They made no effort whatsoever to celebrate the arrival of the new year in the dining room. The variety of the food items included in the menus of the main dining room and the World Cafe became absolutely monotonous and boring. Fruit selection consisted of melon, watermelon, pineapple, apples, and strawberries all of which were tasteless. There was plently of meat but very little edible seafood. They even managed to cook salmon welldone! Shellfish was also plenty but tasteless. Imagine, you are travelling in the middle of summer in places that are well known for their vegetables and fruits (e.g. kiwi fruit, mangos, peaches, grapes) and none of them made an appearance at our dinner table. Same for seafood. The fish served were all of European origin and frozen - that's probably why they always cooked the fish until it was compeletly dry. Barista coffee was bad - we were told by one of the coffee baristas that the machines, not the coffee beans, were to blame. The staff clearly needed more training and better language skills. Often they did not understand what we asked for. Poorly selected music (rock, country etc.) played loudly on deck 7 where everyone congregated most of the time. The cover over Deck 7 would often be closed when the weather was hot with no wind making the place like a sauna and open when it was windy and cool. I mentioned this to staff and got no response. The included shore excursions were good. We received an email from Viking offering us $250 credit towards a future Viking cruise for missing out on two ports of call. I also received a phone call from a Viking representative after we returned home who tried to sell me another Viking cruise by offering "additional (to $250) cruise credit as further compensation". That is not an acceptable service recovery in my book. I will not go on another Viking Cruise and my wife feels the same. Read Less
Sail Date December 2018
A friend of mine recommended Viking as a way to visit Italy. I'm so sorry this is the path we chose. Onboard- jr. Penthouse is a fantastic room and clean. Other than that, I am NOT impressed and more than dissatisfied with the ... Read More
A friend of mine recommended Viking as a way to visit Italy. I'm so sorry this is the path we chose. Onboard- jr. Penthouse is a fantastic room and clean. Other than that, I am NOT impressed and more than dissatisfied with the service, & ship amenities. The pool is EXTREMELY small, no casino, no evening entertainment (other than various musicians in areas of the ship), restaurant and buffet hours are limited & CLOSE EARLIER THAN HOURS LISTED. The guest services personnel ARE not informed of the various tours available & "waitlist " you if a tour is full. Waitlist means nothing other than you'd like to book it but can't. They have no regard for the traveler with limited time in ports, & do not attempt to assist in alternate arrangements. Having cruised on Princess and Royal Caribbean, and paid half the price; this cruiseline does not compare. This will be my last viking cruise! Read Less
Sail Date August 2018
We had the most wonderful experience aboard the Eastern Mediterranean cruise on the Sun about 2yrs ago. Things changed a lot in 2 years or from the East to Western Mediterranean. Almost a totally different company experience, the sad ... Read More
We had the most wonderful experience aboard the Eastern Mediterranean cruise on the Sun about 2yrs ago. Things changed a lot in 2 years or from the East to Western Mediterranean. Almost a totally different company experience, the sad part we introduced 2 frequent travelers with a lot of cruise ship experiences and they were really disappointed probably want return on a Viking tour. First day/night Captain asked everyone to wash hands. Pool, hot spas, sauna and other amenities closed for 3 days. No entertainment until the 5th day, by that I mean the singers, dancers and mini broadway like productions. Second day Captain again appeals to passengers to wash hands exercise sanitary precautions. Third day Captain ceased self serve in the cafeteria hoping to reduce spread and infection. Think it would have been wiser to stay in port and cancel the cruise. Just in our group of 6 passengers 3 became ill missing 2 full days, that's 50% of the group and 25% of the trip. How many really were affected??? Captain encouraged anyone who felt nausea or other symptoms to remain in their rooms, medical aides would come to them. Everyone I spoke with during and people we met on the cruise and have remained friends via social media felt that the sickness was aboard and we came to it. Why were the entertainers unavailable??Why were the pools, hot tubs, and other amenities closed?? Only sickness answers those questions. Read Less
Sail Date February 2018
Very Bored. No Entertainment was not worth the time watching.only one show was good.Wait staff was Wonderful and friendly .Diner was the most Pleasant part of the trip "into the Midnight Sun." The Port that we wanted to see the ... Read More
Very Bored. No Entertainment was not worth the time watching.only one show was good.Wait staff was Wonderful and friendly .Diner was the most Pleasant part of the trip "into the Midnight Sun." The Port that we wanted to see the Capt.Did not stop.Wanted to see the tundra.Said it was to dangerous.Well he it the pilings in the middle to the Thames (London)River clear and Sunny!Put a Big scrape on the side of the ship and Rocked it.This trip I would not recommend .big a book and Read or watch the Reruns of Movies we have already seen. Didn't get our Money's worth by not seeing Hav.port at top of Norway and that was suppose to be the Main attraction. We have done sever River Cruises with them and was Satisfied . They are also not Handicapped friendly hard for older people to get on and off and walk the length of the pier. Step too high to get on the excursion Bus. Think we will cancel our next cruise we have booked.Just read the reviews and it doesn't get any better. Read Less
Sail Date June 2017
We recently took the new Viking Star from Barcelona to Bergen, Norway. The ship is new and beautiful. The state rooms were a little small, but the shower is great. We had a balcony stateroom on deck 3 which was fine. The staff was ... Read More
We recently took the new Viking Star from Barcelona to Bergen, Norway. The ship is new and beautiful. The state rooms were a little small, but the shower is great. We had a balcony stateroom on deck 3 which was fine. The staff was friendly and accommodating. Tours, such as they are, are included as is wine, beer and soft drinks at lunch and dinner. Sounds good so far. However, the itinerary was to include 3 sea days and stops in various ports with 2 days in London and 2 days in Rouen (Paris). In March, while checking on the tours and dinner reservations, I found that it was now 5 sea days and we would be leaving arriving in London and Paris late at night, spending one day and sailing the following day in the morning. I had not been notified of this change and was very unhappy. They did give us a credit, but we would never have taken this cruise if we had known what the true voyage was going to be. Of course, by the time we were informed it was too late to cancel. The ship does not have enough to do to fill 2 sea days back-to-back, unless you want to sit in lounge out by the pool (which often did not have any water). Although there were two cinemas, they did not show any movies during our cruise. The entertainment was the typical ship troupe and they were a rather amateurish. They did bring in an entertainer that did two shows and he was very good. The food in the main restaurant and the buffet was very good, but lacked variety. They served during specific hours and outside those hours your only option was room service. There were 2 specialty restaurants. The Italian restaurant was very good, but "The Chef's Table" was inedible. They were serving cod that was like rubber. Also, the salad offering was very limited and repetitive. The ship lacked any venues that offered a light snack such as a slice of pizza or ice cream. The only "snack shop" was open about 5 hours a day with a pitiful menu of sandwiches and deserts The tours were terrible. There was to be a wine tasting tour that was changed to a hotel ballroom. We stood (no chairs) and tasted two awful wines for about 10 minutes. Then boarded a bus to take us back to the ship to sail some more. Other tours were walking tours that were too long and with second rate guides. I could keep going, but I am sure you get the idea. We will not sail Viking again. Too bad- it had great possibilities. Read Less
Sail Date May 2015
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