The Viking Star is a fantastic ship. The entertainment is always going on somewhere on the ship. The ship's crew was helpful and pleasant. The food and service in the Specialty Restaurants is outstanding. The biggest issue was the quality of the food and service in eating areas other than the specialty restaurants. One morning for breakfast the The World Cafe the orange juice was watered down with ...
We’re so pleased to hear you enjoyed the overall atmosphere onboard Viking Star as well as the entertainment and dining options. Though we are disappointed to learn that some of your shore...
We chose this cruise because of the ports primarily but also the timing. The departure city, Barcelona, was wonderful and we were glad that we arrrived a few days early. Unlike our experience in Lisbon a few years ago however, Viking provided little for us besides recommending the service of a tour company, for additional money of course.
We found that so much was optional and extra ...
We chose Viking due to high ratings on major sites. However, we had quite a surprise. Just completed 15-day Mediterranean cruise on Viking Star, Rome/Rome, Dec. 21 – Jan. 4. This was our first Viking experience, and while the ship was attractive and comfortable, one very troubling issue arose. Our cabin 6087 was a category Penthouse Veranda, spacious, well laid out, and expensive.
Early ...
We chose this cruise for the itinerary and wanted to try out the new Viking Ocean cruises. We have cruised with other luxury lines many times. Our disappointment with this cruise lies pretty much with having 2 ports of call cancelled while cruising. These were two ports that we very much wanted to experience--Trapani, Sicily and Algiers, Algeria. Captain cancelled both ports just prior to ...
Dear joepeggy,
While we’re delighted to learn that you found several aspects of your experience with us to be excellent, including the service, quality of the shows and shore excursion...
We chose this cruise because of the unusual itinerary. Unfortunately, we missed two stops because of weather. Sadly, the Viking river cruise emphasis on learning was missing on this ocean cruise. We had a "resident historian" that was virtually an insulting joke. He lectured on the Battle of Hastings and the Bayeau Tapestry while we were in Tunis! Never addressed our itinerary in any lecture! The ...
Although we are not fans of large ship ocean cruises, we signed up for the Viking Southern Mediterranean Cruise in December, 2017 primarily because it went to Tunisia and Algeria. I doubt that there were more than 400 on our ship although it can accommodate 900 with 400 plus crew. It is still a large and tall ship. We signed up for an optional trip to Ancient Ostia rather than any tours in Rome ...
Dear Bethkorcula,
Thank you for taking a moment to voice your concerns; we appreciate the opportunity to discuss your comments in detail. While we understand your frustration with skipping a...
Chose cruise because of the itinerary (Places we had never been or seen). 2 of the 6 ports of call were cancelled. Viking said it was because of weather, but one of the stops was cancelled 5 minutes before everyone was to gather in lounge for departure. They filled that time that entire day with bingo, trivia and other non-planned and non-interesting activities. Since we NEVER book trips with ...
We signed up for a 2 week cruise called Mediterranean Explorations. Later in the cruise we discovered it had been sold as 2 separate cruises with different names and after our 1st week, most of the passengers disembarked and an entire new set of passengers came on board. That was very disappointing because it was impossible to get to know anyone. We rarely saw the same people twice and each of our ...
Dear Photogal2,
While we are disappointed to hear that your cruise fell below expectation, we would like to seize this opportunity to address your concerns with your most recent Viking...
This was a good cruise but I honestly do not understand why they get such fantastic reviews.
Let me first start by saying Viking ships are new and beautiful, with adequetly sized rooms.
The food was quite good, at the Dining room and buffet.
It is my opinion that the free speicalty restaurants are trying too hard to too compete with other cruise lines. Their interpretation of standard ...
Dear joang,
Considering the many ways that this cruise was enjoyable for you, including the food and itinerary, we deeply regret the disappointment and confusion surrounding your onboard...
We signed up for this cruise due to the unusual itinerary that also included Isreal. This was our second cruise on Viking this year so we more or less knew what to expect. We just loved the itinerary, however, the ship experience did not live up to our previous experience on the Viking Sea. The ships are beautiful and identical so we instantly knew our way around.
The shore excursions were ...
Dear SussexChic50,
We appreciate you taking the time to let us know about your most recent Viking cruise. While we regret to hear that the service provided in The Restaurant fell below...
Sail Date: November 2017
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