This was our first cruise and a retirement dream trip. We chose Viking because of their high ratings and the fact that most everything was included. About 5 days into a 14 day cruise my husband became very ill along with several others. At least 2 ( that we know of) were taken off the ship,and hospitalized in the closest locations. My husband was cleared to travel home but it took about a week ...
Ship is beautiful, cabins well maintained and serviced by friendly and efficient staff. Tours are very well organized and set so that you know what tours you are scheduled for before setting sail.
Food is one of the most important attributes of a great cruise. Viking has failed to deliver in the main dining room, specialty restaurants and the buffet. Classic dishes were poorly made. Often ...
Dear Travel Hamster,
Thank you for voicing your concerns, as we are appreciative of the opportunity to learn from our passengers’ experiences.
While we regret to hear that you were...
This was our 5th cruise, 3rd with Viking. This was the best boat we've been on, but Viking continues to be plagued with problems. Embarkation was very smooth, as was disembarkation when we finished.
Dining: It was extremely difficult to make restaurant reservations ahead of the cruise, with a limit of 1 reservation per restaurant. That didn't get any better when we boarded...one of the staff ...
We chose this cruise because of the itinerary and also as we had enjoyed a previous Viking river cruise. Unfortunately this cruise did not live up to expectations. To start with the captain had hit the flood gates coming through the River Thames and damaged an engine which could not be fixed until we reached Bergen. This slowed us down considerably so in some ports our times were shortened. The ...
Very Bored. No Entertainment was not worth the time watching.only one show was good.Wait staff was Wonderful and friendly .Diner was the most Pleasant part of the trip "into the Midnight Sun." The Port that we wanted to see the Capt.Did not stop.Wanted to see the tundra.Said it was to dangerous.Well he it the pilings in the middle to the Thames (London)River clear and Sunny!Put a Big scrape on the ...
We were so looking forward to sailing on one of the new Viking Ocean cruise ships. We were sorely disappointed! We have been sailing for over 25 years and have close to 1,000 days at sea. This was the second from the worst cruise we have ever taken! We were in an Explorer Suite, only the Owner's suite is larger! The ceilings were only 7 feet 3 inches in height. There was no storage space in ...
We chose this Cruise for its Itinerary of 8 counties in Scandinavia along with initial reviews of Viking Stars first year at sea.
In 2015 we cruised on CRYSTAL SERENITY from Istanbul to Venice so it was our benchmark vs Viking Star.
Let me start with the positives ,Embarkation was seamless,with Viking Star staff having my tagged bags on their way before I payed taxi. Like Crystal they ...
We chose this cruise because there were stops in Spain and Portugal, but two of these stops were cancelled and we did not know that until it was too late to get a full refund. We enjoyed the ship, but there were too many days at sea with nothing to do on board. Then we got stuck in Bordeaux due to shipboard illness, so we missed the shore excursions which we planned for London. Also, the spa and ...
This is our 4th Viking cruise, having sailed the Danube, Rhine, and Seine rivers with Viking. There were 1000 passengers on Viking Star, rather than 200 on a river cruise, and the level of service was considerably less than on the rivers.
We enjoyed itinerary, there was not enough entertainment, tours were disappointing, and the staff was still in training and didn't have the knowledge or ...
We just came back from our Mediterranean Cruise, and the experience is pretty POOR.
We embarked in Istanbul & disembarked in Venice, which was in the reverse direction as stated in the "Viking Cruises 2015 & 2016 Ocean Cruises" booklet. In the booklet, it clearly stated that on Day 1 (if you embark in Venice), there's supposed to have an included tour, which bring you to St. Mark's Square, en ...