1. Home
  2. Cruise Lines
  3. Viking Ocean Cruises
  4. Viking Ocean Cruises Cruise Reviews
1 Helpful Vote
Sail Date: October 2018
We took the recent repo cruise from Manhattan to San Juan. We started out with the easiest and fastest embarkation we have ever experienced. Kudos! We had heard all sorts of rave reviews about Viking Ocean and wanted to try it ourselves. ... Read More
We took the recent repo cruise from Manhattan to San Juan. We started out with the easiest and fastest embarkation we have ever experienced. Kudos! We had heard all sorts of rave reviews about Viking Ocean and wanted to try it ourselves. The ship was very nice with the furnishings "Danish Modern." It was not as lush as I was expecting. The public areas were kept very cold, to the point that people were wearing sweaters in the Caribbean. We had a Deluxe Veranda which was a pretty standard room, nothing special. It definitely needed more drawer space. The bathroom had a heated floor, which I am sure is a delight when cruising the Norwegian fjords, but in the Caribbean, it turned the bathroom into a sauna. We found out the last day that this could be turned off if you asked. The food was excellent, but the Main Dining Room could had a more varied menu. We usually don't go to the shows, but did see the excellent pianist. The crew was fantastic, no complaints. We did not take advantage of the shore excursions, having been to these islands many times before. The ship was very noisy, at least in our cabin in any but he smoothest of seas. It made bumping, popping and banging noises; very annoying when trying to sleep. The buffet was excellent at breakfast, with a large selection of choices and eggs made to order. The ice cream was good and a must after lunch. Overall, we enjoyed our first time on Viking, but would probably not go again. BTW, this was our 48th cruise. Read Less
3 Helpful Votes
Sail Date: October 2018
This was our first ocean cruise with Viking and we were eager to compare our experience with Celebrity. The embarkation was seamless and very easy. We appreciated the airport transfer to the ship and that was excellent. My first impression ... Read More
This was our first ocean cruise with Viking and we were eager to compare our experience with Celebrity. The embarkation was seamless and very easy. We appreciated the airport transfer to the ship and that was excellent. My first impression of the ship is that it had no real WOW! factor. The ship itself is extremely clean, Norway modern, with every public room looking much the same. I felt that the public rooms were kept too warm and sometimes uncomfortable to spend much time in, although they were all cozy and well arranged. The food was really quite good with a nice variety every day and it only started to feel repetitive on the last two days of the 15 day cruise. Special treats in the buffet were split crab legs and a nice variety of sushi in the evenings. Eggs to order in the mornings, and terrific homemade ice cream. Coffee pots on the table waiting for your arrival every morning. The restaurant in the evenings was a bit disappointing. The room itself was unremarkable with no wow factor. The food was not that much different than what is available for the evening buffet. The open seating plan is a plus as is the informal dress code. Room service is excellent. Hamburgers and salads on the pool deck were the best of any ship we've been on. The Norwegian thermal bath experience was fun and available at no extra cost in the spa. I did not care for the infinity pool as the area is surrounded by outdoor seating for the buffet. It was uncomfortable getting into the hot tub next to people eating their meals. We found the main pool to be much more welcoming, but again the area was kept very warm. Daily high tea was a real treat and delicious. Great laundry facilities with no extra fee. The staff and service was excellent throughout the ship. We have no valuable comments about the excursions as the ports of call were not our main reason for going. The all inclusive ammenities were a plus with no hidden or extra fees. Because the Carribbean was not part of the fun as it is still hurricane ravaged, the ship itself was not as fabulous as we had expected in order to spend 15 days and feel as though we had an amazing experience. All in all i think we prefer Celebrity. Read Less
Fun
Sail Date: October 2018
Our friends and we picked this Itinerary because of never being to Bermuda. This was also our second trip with Viking and first on a ocean cruise. We never had a cruise with the type of entertainment that we saw on this cruise. It was ... Read More
Our friends and we picked this Itinerary because of never being to Bermuda. This was also our second trip with Viking and first on a ocean cruise. We never had a cruise with the type of entertainment that we saw on this cruise. It was truly exceptional in talent and as well as all had a great personality. This included the cruise director and his assistant. The main show room as well as lounge shows were just as good. My wife would have like to have a casino but we understand this was not the intent of this cruise. The food and dining room attendants were also excellent in service and the food was great. Great choice of main courses, soups and desserts. On the occasions we got up for breakfast, we had a good choice of food to choose from. We had room service a couple of days before our shore excursions and it was just OK. Read Less
Sail Date: October 2018
Our first experience on a Viking Cruise ship and we loved it! We enjoyed the small size of the ship; the beauty of the ship and the crew! We have cruised on luxury lines for 20 years; this relatively new line competes with them all. For ... Read More
Our first experience on a Viking Cruise ship and we loved it! We enjoyed the small size of the ship; the beauty of the ship and the crew! We have cruised on luxury lines for 20 years; this relatively new line competes with them all. For the accommodations, amenities, the Spa, the the main dining room, The Restaurant, and the Italian specialty restaurant, Manfredi's, we are returning. But most of all we will remember the crew members. Their service and training places this line #1 overall at the present time. Additionally, we like the Norwegian atmosphere of the ship; the decor is beautiful--much white and beige color. The furniture is comfortable and we loved the fireplaces throughout the ship. Officers and Staff are very visible around the ship and are so comfortable chatting with all the guests. We like that this line permits no children on the ship. For only 930 guests onboard, the ship seems very spacious! Read Less
Sail Date: October 2018
Close travel, interesting ports, fall colors, enjoy seeing the USA, liked the historic ports, wanted a Canadian overview, we like the inclusive nature of the ship. It was nearly oversold and you could tell with lines at buffet, long waits ... Read More
Close travel, interesting ports, fall colors, enjoy seeing the USA, liked the historic ports, wanted a Canadian overview, we like the inclusive nature of the ship. It was nearly oversold and you could tell with lines at buffet, long waits for dinner service, and crowds on deck that are not usual. Staff was just a bit less friendly or personal. Embarkation was easy, the lack of service at cafe was disappointing, with no utensils, no beverages and a crabby gelato server, nothing like the last one. In rom refills to frig were non happenings and excuses when calling in were bountiful and simply untrue or impossible. Save the two hundred dollars as this service was a joke, multiple calls to managers and no adjustments to account. Poor equipment in fitness room, computers on bikes not functioning and no solutions appeared possible, this was truly a sticking point as we work out daily Read Less
Sail Date: October 2018
We chose this cruise just to relax after an illness and it fit the bill. The service staff were all very helpful and the World Cafe (buffet) was excellent, with very attentive staff and plenty to choose from. The quality of food here was ... Read More
We chose this cruise just to relax after an illness and it fit the bill. The service staff were all very helpful and the World Cafe (buffet) was excellent, with very attentive staff and plenty to choose from. The quality of food here was superior to the main dining room as the service was very spotty, and the menus lacking in quality and choices. Manfredi's restaurant and service were top notch with a huge menu and all the dishes we had were excellent. The ship was full on the 14 day Caribbean cruise in October, and we found the activities lacking both during the day and in the evening. It was near impossible to get a table on the deck in the shade where you could have lunch and the classical guitarist by the pool at lunchtime was out of touch with a Caribbean cruise. I was hoping for a little upbeat music to accompany the scenery. For a "Luxury" category ship, there was no concierge. no port information given nor anyone to help with questions. No shopping or sightseeing hints. You were left to fend on your own. The staff sitting at desks ( no front desk here with purser etc) were very pleasant but could not answer any questions , they had to refer to someone else then get back to you. Overall the ship was very attractive. I thought the multi level atrium was a waste. There were 3 floors of nothing but tables and chairs. unattractive to look up at. Perhaps some of that space could have gone to another lounge or small showroom. Only one craft session for a 14 day cruise, and very limited speakers. Had I gone on this cruise to be entertained or join in some activities, I would have been very upset. I was not looking for that, but I talked to many guests who were very disappointed in the lack of activities. My first Viking Ocean Cruise, and I think my only one. Read Less
1 Helpful Vote
Sail Date: October 2018
We spent a few days ahead of this cruise "doing" New York city -- seeing a couple of outstanding plays and touring the 9/11 Memorial. Ironically enough, that time became even more memorable and enjoyable in some ways than the ... Read More
We spent a few days ahead of this cruise "doing" New York city -- seeing a couple of outstanding plays and touring the 9/11 Memorial. Ironically enough, that time became even more memorable and enjoyable in some ways than the cruise on Viking Star itself. Embarkation was a hassle only because the precise location of the ship was not made known to us, so our Uber driver had to drop us a quarter-of-a-mile away and we had to drag our luggage to the check-in location. I chose this cruise because it would take me back to where I grew up -- spending the first eighteen years of my life on the island of Aruba (part of the then Netherlands Antilles). I also wanted to share more with my wife what it was like to live on one of those islands in the southern Caribbean. As with every cruise that we've made with Viking (and this was our third -- the last through Europe and the Mediterranean on this same ship), our time aboard ship was enjoyable and the ship's staff were extraordinary in their service and care of us. One glaring exception, however, were the ways in which passengers, themselves, laid practically permanent claim to lounges around the pool area -- even when they were not there -- by leaving pieces of their clothing or miscellaneous properties on or around the lounges. They effectively made whole areas around the pool extensions of their staterooms which the rest of us, then, could not use. The food aboard was delicious and the serving impeccable. For those two reasons, alone, I'd sail with Viking again. I've rate our overall experience of this cruise as "Average," then solely because of the very poor port excursions that Viking chose for us. Except for our time on Aruba (where I rented a car and drove us around on our own because I grew up on that island), all of the other excursions/tours were of poor quality and largely a waste of time and money. For this reason alone, I doubt that I'll ever take a Viking Cruise to the Caribbean again. Read Less
3 Helpful Votes
Sail Date: October 2018
We are just off of the Viking Star...around the Caribbean Sea cruise. We left oct. 18 from Manhattan, NYC. It was a blustery warm day. This was our 1st ocean cruise after several river cruises (also w viking). It is a fabulous ... Read More
We are just off of the Viking Star...around the Caribbean Sea cruise. We left oct. 18 from Manhattan, NYC. It was a blustery warm day. This was our 1st ocean cruise after several river cruises (also w viking). It is a fabulous ship. Clean...very clean...with a tremendous staff. They always went above and beyond....from the housekeeping staff to waiters on up! We had done a guarantee cabin...which means we paid for the lowest class cabin in hopes of an upgrade...but..if an upgrade didn’t come..you got what you pay for. The main downer of this is that you don’t know your cabin assignment until days before the cruise. We were fortunate to get a category upgrade to a delux veranda...which was binoculars in room...a throw..and the fridge being restocked daily w soft drinks. The best part was that our room was mid deck midship. All rooms are balcony! Being home...one thing I miss is the heated bathroom floors!!! And the shower head. I also can’t say enough about the hot water in the shower. I love my hot showers...but they were really hot!! Love,love,love! The bed was comfy. We did have an issue with too soft of pillows...our room steward was gracious to find us a couple firmer ones by day 2! The food is unparalleled. We ate dinner in the restaurant most nights. Did Manfredi twice...to die for! And chefs table once (too gourmet for us). Breakfast in the dining room is wonderful! Always pleasant servers. Did I mention they have lamb chops on the breakfast menu? Yes..right next to the steak! Embarkation took us all of 10 minutes in Manhattan...organized and efficient staff made this an easy experience. Disembarkationin Miami at first seemed confusing...but it was the guests making the process chaotic. The staff had it down!! Once our color group was called...we were off the ship and onto waiting buses in 15 minutes. Luggage was wonderfully sorted for us. I can say how easy it all was. As stated in other reviews...the entertainment isn’t the best...but it WAS entertaining! We had a magician onboard for 2 nights and a female impressionist for 2...they were the highlights of entertainment. Our cruise director performed one evening..and there were 2 dance parties by the pool. Two movies were shown under the stars...documentaries....not a fan. This was 15 day cruise...so it is challenging at best to keep 900 passengers happy all the time. You could go to a vast number of lectures during the day. In each port there is an included tour. We participated in all of them...all showed an overview of each island. The free use of the spa was amazing. We loved the thermal pool. I have seen reviews where it is small..but at no time were there more than 4 in the thermal pool at once. My husband enjoyed the sauna, ice room and bucketOwater! Lol. The outdoor pools are nice...just deep. However there are bars to hold onto when in the pool. And plenty of room to sit around the edge of the main pool..in the water. Our weather was hot..so a refreshing dip was needed! We enjoyed the ocean cruise very much...but prefer a river cruise. Looking forward to another Viking adventure in our future. Read Less
6 Helpful Votes
Sail Date: October 2018
We are a married couple (no kids) in our 40's who are early retirees and travel permanently. We added cruising as a mode of travel over the last couple of years and are no sailing around 100 days a year. Most of our cruises have been ... Read More
We are a married couple (no kids) in our 40's who are early retirees and travel permanently. We added cruising as a mode of travel over the last couple of years and are no sailing around 100 days a year. Most of our cruises have been on the mid size ships of the major lines (Celebrity, HAL, NCL) with one cruise on Regent. We are in the midst of trying a variety of new lines. Overall we thought Viking was a beautiful ship with amazing food and service. The inclusives don't suit our style and the fellow passengers are more mature (no problem for us) and quite conservative, they felt similar to the crowds you encounter on HAL sailings. We embarked smoothly in New York, sailing down the Hudson being gorgeous. Restaurant was limited to the buffet which was a surprise, service at the outdoor tables is a problem and continued all cruise. Our cabin was available from 2pm which was good. The ship is lovely, clean Scandinavian design which makes for a comfortable atmosphere. The design leads to a feeling of space and we rarely encountered crowded spaces. The rear infinity pool is a highlight as is the atrium with its amazing screen. The double story explorers lounge is comfortable and one of the better crows nests we have experienced. Our cabin was a DV1 on the 8th floor (top floor) amongst the suites.As a DV it had a coffee machine which I loved. It was a good size with a light colour palette. The balcony had 2 chairs and a table but was only half covered on that level. Noise was rarely a problem. The smart TV was easy to use and had loads of movies and all the lectures available.The bathroom was a good size with heated floors. The bed was very comfortable. Our attendant was superb. The negatives are storage, it is really poor with so much under utilised space and a cupboard that is tight against the bed and difficult to access and led to us bumping into each other regularly. Our airconditioner was broken and we almost froze to death, after being repaired it was so noisy we had to have insulation installed to cover it. Dining - a real highlight. The restaurant did superb food, Manfredis the Italian was probably the best I have had at sea. The waiters were very good and the wine stewards were excellent.The buffet had very good quality (especially sushi and seafood at night) but the fact that you serve yourself is unhygienic and the lack of table service made it feel a little ordinary. The Chef Table was hit and miss, we thought the Asian menu was some of the worst Asian food we have eaten (we are Australian and travel to Asia frequently) the spice menu was superb. However this restaurant felt like a cafe at best and was clearly used as a training ground for staff with service patchy at best. The wine was never ready with the courses except for the cold sweet wines which were inexplicably poured half an hour early. Dress code is very relaxed and surprisingly there is no dress code on foot wear at all so it was strange seeing men wearing reef sandals and women in basic flip flops. Entertainment - average at best but to be fair we knew this beforehand. The Viking vocalists were underutilised. The guest entertainers were mixed, we loved the female vocalist but underwhelmed by the magician. The CD was an excellent performer as was the ACD. The classical trio, pianist and guitarist and Viking band were all excellent. I enjoyed the nightclub atmosphere which was quiet but fun. There were many lectures throughout the cruise on a variety of topics but with great weather throughout the cruise we missed many of them. There is a putting green and shuffleboard. Loads of board games. We loved walking the promenade or top deck for exercise. Viking includes access to the Spa which surprisingly we utilised frequently. The facilities were first class. The only problem is you have to share it with other guests the majority of which don't shower before using the facilities and even worse many leave the steam sweaty and enter straight into the spa pool (gross). Similarly at the outdoor pools we never saw one person shower before entering. Drinks - we bought the drinks package as included beverages was limited to beer and wine at meal times. We prefer more flexibility. We thought the package was good value but would rather not have to buy it and forgo wifi and shore excursions. One annoying aspect was the reluctance of the ship to provide San Pellegrino sparkling water despite having the package. It took 3 days of relentless pursuit to receive a bottle and then a complaint before it was provided without resistance. Small aspects like this hold Viking back from feeling truly luxurious. Wifi was poor, skype impossible, Facebook inaccessible. Basically limited to email and simple web pages. Not worth it as an "incusion". Service - very good overall. We had a poor experience early when a bartender yelled at my wife despite her not uttering one word, other guests left the bar in protest and several others along with 2 staff members checked to make sure we were ok. The first few days also saw us being ignored by staff to the preference of older passengers. Once we informed management these issues were corrected immediately and the rest of the cruise was generally perfect. We are fortunate to have visited many of the countries the crew are from and this led to many great conversations. I think the fact that tips are extra is cheap given how much Viking is charging. Shore excursions - as it was our first Viking we limited our excursions to the included ones. These were generally bus tours doing general overview tours. They were very average in quality (most regular passengers said they were much poorer than what is experienced in Europe). The weather was great and if we had our time again we would simply do our own thing and spend more time on the beautiful beaches. We met many great people but we also encountered many judgemental fellow passengers who seemed to be upset that "younger" passengers would be onboard. This was annoying and very strange as we are hardly teenagers. In summary, we loved the ship and service, the itinerary was fun and the weather was superb. We felt the price was high relative to their luxury competitors and the inclusions don't fit our cruising style (would prefer drinks and tips than poor wifi and excursions) however given Viking's success I think they are unlikely to change anything. Clearly more popular with the more mature crowd. Read Less
3 Helpful Votes
Sail Date: October 2018
I've heard wonderful things about Viking river cruises, and wanted to try the new ocean itinerary that didn't require overseas travel. Admittedly, the Caribbean is not my favorite destination in general, but it was a lot more ... Read More
I've heard wonderful things about Viking river cruises, and wanted to try the new ocean itinerary that didn't require overseas travel. Admittedly, the Caribbean is not my favorite destination in general, but it was a lot more accessible than any of the other itineraries. The most unpleasant part of the trip was the redeye flight on American. The lights from all of the video screens, constant service of drinks, and other activity made it impossible to sleep. (Of course, we all know how uncomfortable and crowded coach seats are!) Transportation was arranged by Viking. The flight arrived in Miami approximately 5:30am and we were not allowed to board until the afternoon. If we were to do another East Coast cruise, we would definitely elect to go a day or two early. Once we were on the ship, our moods immediately improved. We loved the cabin. The TV offered large selection of movies and very interesting documentaries. The entertainment was average for a relatively small vessel. The singers were great and the classical pianist was excellent. The other acts were adequate, but not memorable. The main theater was probably too small for the number of passengers on the ship. We had to get there 20-30min early in order to get a seat. There was generally only one performance at night. We ate in the buffet 90% of the time and enjoyed it completely. We tried the dining room on 3 occasions (1 each for breakfast, lunch and dinner), and decided not to go back because the service was so slow. One dinner alone took 2.5 hours. The fitness center was fabulous. We did not use the pools because they were too crowded. A free excursion was included at every port. We tried 3 of them and couldn't wait to get back to the ship. The busses were unsafe (in my opinion). For example, there were no seatbelts. On one bus seat backs wouldn't stay upright- they would fall backwards. One of our destinations was the site of a land bridge which had fallen into the ocean and was not there anymore. There were reportedly a couple of minor accidents on the excursions. My complaints regarding the excursions were certainly not the fault of Viking. The destinations were simply places that were not very interesting, and in some places unsafe. I would definitely return to Viking when they have West coast voyages. Read Less
2 Helpful Votes
Sail Date: October 2018
Both embarkation and disembarkation went very smoothly. We were always treated with a welcoming attitude by the crew in all departments. Very professional but also very personable. Having been on Holland America and Oceania, which we also ... Read More
Both embarkation and disembarkation went very smoothly. We were always treated with a welcoming attitude by the crew in all departments. Very professional but also very personable. Having been on Holland America and Oceania, which we also thoroughly enjoyed, Viking has made a lasting impression! Due to its smaller size and number of passengers as well as the comfortable open and inviting common areas and our relaxing cabin, we found this cruise met and exceeded our expectations! The cabins are spacious and have plenty of storage, especially in the washrooms. They were meticulously maintained and replenished daily. Restaurants and dining areas, of which there are several, provide various menus. The convenience of booking on the TV screen gives passengers the opportunity to book last minute and to check availability, which was the same procedure for booking tours. Great movie selection on the TV as well. Enjoyed all the entertainment we saw, very age appropriate. Also continuous throughout the day in different areas. We did take the included excursions which we enjoyed as well. We are looking to book future trips with Viking....but so far the ones we are interested in are booked through to 2020! Obviously says something about the product and this company! Read Less
Sail Date: October 2018
Our first larger ship as we were also able to enjoy trips with the Viking River Tours. As prior customers we experienced the same top quality in all forms of services. The tours were extensive and informative even enjoyed the previews ... Read More
Our first larger ship as we were also able to enjoy trips with the Viking River Tours. As prior customers we experienced the same top quality in all forms of services. The tours were extensive and informative even enjoyed the previews given in their beautiful auditorium with feature videos of the days excursions. Our rooms were always fresh and inviting and with these larger ships, the room service was amazing in both quality of food and service. My sister and I always fit multiple excursions in each day and love the freedom and selection of each ports offerings. The tour guides are always local and offer so much of the history not present in any tour book. We choose Viking as we have recieved value, service and share wonderful new friendships with each trip. 2019... Looking into our next trip in summer or fall in celebration of my retirement. Viking, here we come again! Read Less
Sail Date: October 2018
We chose this cruise as it was two weeks in duration, a good price and had four islands we hadn’t yet visited. We enjoy the fact that just about everything is paid for up front so there’s no big surprise at the end. Wine and beer with ... Read More
We chose this cruise as it was two weeks in duration, a good price and had four islands we hadn’t yet visited. We enjoy the fact that just about everything is paid for up front so there’s no big surprise at the end. Wine and beer with lunch and dinner always flow freely. Soft drinks/juices, tea and coffee are available 24 hours a day and water is provided before leaving on excursions. There are no extra charges for any of the restaurants. An excursion is included in every port. We also enjoy the fact that there are 950 guests and no children. We attended a couple of the cultural talks and both speakers were entertaining and informative. The service is excellent in every area and the staff go above and beyond to please. The shore excursions are well organized. We have another Viking cruise booked for Alaska in July. At this point all six of our cruises have been with Viking and we have no plans to change that! Read Less
Sail Date: October 2018
This was our first ocean cruise, and we chose Viking because of the small ship, no photographers, no casino and no kids. We thought that we would be overwhelmed with people after our experience with the 100 passenger Viking river cruise ... Read More
This was our first ocean cruise, and we chose Viking because of the small ship, no photographers, no casino and no kids. We thought that we would be overwhelmed with people after our experience with the 100 passenger Viking river cruise ships. Not so, the ships facilities were such that we never felt any crowding in any location. We had upgraded to a penthouse veranda and the extra space was very much appreciated. The cabin was roomy with lots of storage and closet space.The bed was very comfortable and perfectly located for the large screen TV. The bathroom was luxurious, however the toilet was loud and intimidating when flushed. Lots of hot water and a wonderful shower and quality toiletries. The crew were exceptional. The cabin stewards introduced themselves on the first day and from then on addressed us by name anytime they saw us. The cabin was always kept in immaculate condition. Restaurant and bar service in all of the restaurants was personal and professional and the food and drink were of outstanding quality. We ate multiple times in both of the specialty restaurants and were not disappointed. We had no issues with reserving the restaurants throughout the trip. We woke up to room service most mornings and drank our coffee and ate a light breakfast on the veranda...Very nice way to start the day. Since this was a 14 day repositioning cruise we started in the cold of New York and had several sea days before we reached Bermuda. My only regret is that the stay was way too short. The at sea days were no problem since the ships many facilities allowed us to relax and enjoy the down time. In general, the shore excursions were good and we spent as much time swimming snorkeling and sailing on the uncrowded catamarans as possible. The rafting trip in Jamaica was very enjoyable. Although not advertised, be sure to sign up for the galley tour and the bridge tour which give you a behind the scenes look at the ships operation. On board, we took advantage of the well equipped gym, the main salt water pool and the infinity pool. Each pool had a hot tub and neither were ever overcrowded. Speaking of overcrowding...We often docked next to other huge cruise ships and the crowds, noise, photographers, screaming kids, made us very glad that we had gone with Viking. We are now planning our second ocean cruise with Viking. Read Less
Sail Date: October 2018
We had room service and a scrumptious breakfast on the days we had an early tour and it was no extra cost. We enjoyed high tea only once we need to take a longer tour with a day st sea so we can enjoy all the benefits on the ship. We loved ... Read More
We had room service and a scrumptious breakfast on the days we had an early tour and it was no extra cost. We enjoyed high tea only once we need to take a longer tour with a day st sea so we can enjoy all the benefits on the ship. We loved the Alaskan king crab legs and the specialty restaurants we loved the Nordic spa experience. They really thought of everything when they designed the ship there is plenty of storage to unpack everything and put everything away even your suitcases. I took my shower first and did my hair and makeup at the vanity allowing my husband to get in the bathroom quickly. The tours were great showing you all the highlights of each city. We decided to take a 15 day cruise this year with a day at sea so we can totally enjoy the ship experiences. Viking cruise takes care of everything they are simply the best in ocean cruises Read Less
Sail Date: September 2018
This was our second time on the Viking Sea. First trip was to the Caribbean, this one the New England Explorer. Great service as always. Beautiful ship and cabin. Food was excellent. We were a bit unhappy with the 3 days at sea. ... Read More
This was our second time on the Viking Sea. First trip was to the Caribbean, this one the New England Explorer. Great service as always. Beautiful ship and cabin. Food was excellent. We were a bit unhappy with the 3 days at sea. There were other cities we could have visited. One of the excursions (that we paid extra for) was a disappointment. Viking needs to be sure to get "rating" sheets to every customer for every excursion. We only got one to fill out for one excursion for the entire cruise so were unable to give valuable information to Viking so they might make some improvements for the next group of travelers. Entertainment was fun and we enjoyed it. I had a spa treatment - facial. While it was enjoyable, it was very expensive and I have had better for less money. I probably wouldn't book another spa treatment while onboard. We have booked two more cruises, one river, one ocean because of the overall experience we have had with Viking has been positive even though there were a few things we would have changed. Read Less
Sail Date: September 2018
We traveled aboard the Viking Sea on their Eastern Seaboard tour beginning in New York City with stops in Boston, Halifax, Gaspe and Saguenay, Quebec, Quebec City and Montreal where we disembarked. Through Viking, we added a five night ... Read More
We traveled aboard the Viking Sea on their Eastern Seaboard tour beginning in New York City with stops in Boston, Halifax, Gaspe and Saguenay, Quebec, Quebec City and Montreal where we disembarked. Through Viking, we added a five night package to Ottawa and Toronto. At each port of call, an excursion is included in the price of the cruise. Additionally, there are many other tours one can purchase depending on past experience and special interests one might have. We love Viking and this was our third ocean cruise. We have also been on three river cruises with Viking. We had the “penthouse veranda” and we loved this cabin. There is more space and it is worth the extra money. There are several restaurants to choose from with two of them—Manfredi’s and The Chef’s Table—needing reservations. There is no extra charge for the specialty restaurants. Included with lunch and dinner are wine and beer also at no additional charge. The food is very good at all of the restaurants. My husband did not like one evening meal—poached salmon. Other than that, we joyed every meal. Service is excellent on Viking ships and the vessels are spotless. We are big fans of Viking and will return in 2020 for their Australia and New Zealand itinerary. Read Less
6 Helpful Votes
Sail Date: October 2017
First of all, let me start by saying that my sister and I have been cruising for 20+ years and in all those years this is the worst cruise we have ever been on. We booked this a month before sailing with vouchers from a cancelled cruise ... Read More
First of all, let me start by saying that my sister and I have been cruising for 20+ years and in all those years this is the worst cruise we have ever been on. We booked this a month before sailing with vouchers from a cancelled cruise leaving Oct 13 requiring us to fly back from hurricane devastated Puerto Rico which we felt was not safe for 2 senior ladies so we re-booked on the Oct 29 cruise flying home from safer Miami. We hired our car service which took us to the Manhattan pier only to discover that Viking "forgot" to tell us that the ship was rescheduled to leave out of Brooklyn. They called it an "oversight" on their part as we are frantically trying to figure out where the ship is in the middle of Manhattan. They admitted it was their mistake but never even apologized. What a way to start a vacation - there is nothing quite like coming to a pier and NO SHIP! Thank God for our driver who took us to the Brooklyn pier. When we complained to Guest Services the only thing they did for us was a $100 each room credit for the cost of the car to NYC. Big deal! Due to severe weather we skipped Bermuda and everyone we spoke to on the cruise received vouchers for a future cruise in the amounts of $600 to $1000 pp. Except us! We received nothing - hmmmm - little vindictiveness at the Viking Guest Services?? We kept asking, and they kept saying we got them - but we didn't. Liars. Seven days into the trip we both became severely ill with a respiratory illness. We wanted to cancel our Aruba jeep driving tour two days before because we knew we couldn't manage because we were too ill. Guest Services said they could not refund our money for the tour ($109.00 each) unless we had our tickets stamped by the medical office. We went to the medical office where the nurse confirmed we were running fevers and sold us some medicine but would not stamp our tickets for a refund unless we had an $85.00 "consultation" with the doctor. We refused, and of course got stiffed out of $109.00 each. Extortionists! Any other cruise line would have refunded that money instantly under the circumstances. We also had $20.00 each left on our vouchers which Guest Services would also not honor. All they had to do was look at our invoice and calculate the numbers but they just insisted it wasn't there - IT WAS. Thieves. Called three weeks before because we had not received luggage tags. We were told it was "too late" to send them and they don't send them over email for printing out. Techno peasants. The most appalling one of all - When we booked in Sept with our vouchers I was told that the vouchers would take 24 to 48 hours to come through (even thought they had already emailed them to me) and as a "condition" of booking, they would have to charge my credit card for the full amount. The vouchers covered more than the entire amount of the cruise. The charge was to be removed within the 24-48 hours after the vouchers "came through". Four weeks later, the charge was still on my credit card. They finally removed it, at the behest of my credit card company, the night before we sailed. Disgusting. My overall impression of Viking Ocean Cruises is that they are not an ethical company. Once they have your money - watch out. This cruise was not cheap and a total waste of our money and our time which we spent with a lot of time being aggravated. A vacation it was NOT! Do yourself a favor and book a Celebrity or a Royal Caribbean. They are far more ethical and have so much more to offer on their ships than some boring lectures, movies and lame shows. The ship is elegant, but very beige, and the housekeeping and dining staff work hard. The food is mediocre - nothing special - and the free wine is awful. Snacks in your mini-fridge are 1 tiny bag of potato chips and 1 Halloween size Trix bar and 1 Halloween size Mars bar, along with some soft drinks. Meh. Also, beware of the pools. They have very steep ladders that can be difficult to negotiate for senior citizens. They also seem to be only half full and it looks like your swimming in a deep hole. Very weird. In closing, I and my sister are not serial complainers, nor do we ask for anything that we are not entitled to. As a luxury cruise line, we expected Viking to be a cut above, but they fell short by quite a bit. As with everything in life, you win some, you lose some, and we lost big time with Viking. If Viking makes any of the above issues right, I will add that to this review. Read Less
4 Helpful Votes
Sail Date: October 2017
We chose Viking for 2 reasons.. First to try the Viking experience and second its itinerary allow us to see Bermuda .. The cruise started with us sailing into a serious tropical depression. Most passenger were sick and confined to ... Read More
We chose Viking for 2 reasons.. First to try the Viking experience and second its itinerary allow us to see Bermuda .. The cruise started with us sailing into a serious tropical depression. Most passenger were sick and confined to their state rooms for 2 days Later the question on passenger's minds was:.Why would the captain take this ship into a SERIOUS storm jeopardizing all the passengers safety and health .??? There was no way he could have made Bermuda in these type of seas on time. NOBODY SLEPT FIRST NIGHT, SEAS WERE THAT VIOLENT.. Next day I tried the gym amidst the thrashing around , I was on the elliptical when we saw this huge wave come barreling at us , It smashed through the picture window to the right of me and washed everyone in the gym around. A few people were cut with broken glass and one fellow received an electrical shock Doors automatically sealed us in the gym. .With was everyone there's worst nightmare, if more water came in. Upon rescue NO crew even ask how any of us were doing ..We had reports from passengers later the wave hits a high as the fifth floor striking their balcony doors and knocked balcony chairs around. . Nothing was transmitted by the captain. When the captain did make an announcement later of a course change due to a medical evacuation his voice was trembling, Not installing much confidence onto the passengers. Viking customer relation promise to contact us after the cruise but we have heard nothing. Embarkation: was great.... quick and efficient. Disembarkation: was ok but with big delays Ship: beautiful , many great touches. Cabin: excellent size and decor but major issues controlling the temperature. Dining: awesome food, variety.. and staff attention. Service: is there is such a thing as too much... eg: breakfast 13 times was the average table interruption. ( pick ups, change this that how is it etc ) Ports: good,the norm for a Caribbean cruise BUT passengers took this cruise out of NY to see Bermuda... which was canceled, nobody cruises out of NY to specifically see the Caribbean.. Entertainment: good but not enough variety..... Summary: After the events of the first 2 days the cruise was excellent. This was my 12 th cruise so this is not an novice speaking. Read Less
4 Helpful Votes
Sail Date: October 2017
We took this ship after four river cruises in Europe with Viking. It was a good cruise but a rough beginning when we hit a Tropical Storm out of New York and immediately began to bounce around. One window in the spa area was smashed in and ... Read More
We took this ship after four river cruises in Europe with Viking. It was a good cruise but a rough beginning when we hit a Tropical Storm out of New York and immediately began to bounce around. One window in the spa area was smashed in and a passenger injured. Sher was helicoptered out the next day. The ship is very small for rough weather and doesn't ride well. Our cabin was small and had only three drawers for a 14 day cruise. Enough said. Food was great and service was in a one seating usually 6 - 9. That worked well for us, we took a table for two but always wound up in good conversation with other twosomes. We liked the table arrangements. We used room service a lot with a nice balcony and as the seas grew calmer, and meals and service were standard. Entertainment was great, too, with very qualified and interesting lectures plus many production numbers at night. The theater is excellent with visuals that are stunning. Aaron the cruise director was perfect for this ship, low key and not flashy, but very on-top of everything. Activities were pretty standard with trivia the most interesting. Days were not filled with frantic activity and the pace was very calming. The ship has limited public rooms that are very well done, with a three story atrium as the focal point. Shore excursions were reasonably priced and a pretty standard variety. Embarkation in Brooklyn was not good, clambering up the gangway in a heavy rain with no cover and transfers were less than acceptable. Couple that with heavy seas when we left port made for a Rough Start. We were very unhappy with our air arrangements. Our return flight from Miami to Orlando, about 50 minutes, meant we had an 8 hour wait at the airport, so we prevailed on our grandson to drive down from Rockledge to pick us up. Read Less
1 Helpful Vote
Sail Date: October 2017
The new ship is well appointed with commodious rooms, heated bathroom floors, desk, and a proper balcony. The food was excellent for dinner but lunch and especially breakfast were ordinary and sometimes unimaginative. The entertainment was ... Read More
The new ship is well appointed with commodious rooms, heated bathroom floors, desk, and a proper balcony. The food was excellent for dinner but lunch and especially breakfast were ordinary and sometimes unimaginative. The entertainment was intimate and excellent overall. The Munch drawings and tapestry recreations gave the ship a classy look. Drinks were reasonably priced when not free during lunch and dinner. The only real downside were the poorly scheduled airline bookings and communication about those changes that was not well communicated and unapologetic. For instance the first two bookings had us arriving after the ship left NY or with not enough time to get to it before departing. Returning, we learned one day before landing in Miami that the original schedule made months before, would not have allowed enough time to board the aircraft. No personal notice was provided and only the first leg of the return flight was reflected until I brought it to their attention. Read Less
Sail Date: October 2017
This cruise was a replacement cruise for a similar Caribbean Cruise offed by Viking a few weeks earlier. The original cruise sailed out and back to San Juan, Puerto Rico shortly after a major hurricane came through PR and several of the ... Read More
This cruise was a replacement cruise for a similar Caribbean Cruise offed by Viking a few weeks earlier. The original cruise sailed out and back to San Juan, Puerto Rico shortly after a major hurricane came through PR and several of the Caribbean Islands on the itinerary. Viking customer service was WONDERFUL booking us a different cruise several weeks later. What is there not to like about the new Viking Ocean Cruise ships? The cabins are very well laid out, king size beds and balconies in all. I loved the bathroom, spacious, plenty of storage space, a huge mirror that miraculously does not fog up when the shower is on. Shower enclosure is a all glass and has a shelf along one side to hold shampoo and other supplies. Shower head is moveable on a vertical railing. We were given an upgraded cabin that had even more storage space, a full size sofa, frig stocked with snacks and beverages every day, coffee maker (which didn't use much). The electronics are amazing. USB charge ports on each side of bed and at desk. Room TV gave you access to all travel data, menus, ability to make dining reservations, watch the educational lectures from previous days and a very nice selection of (free, of course) movies to watch. Food was excellent. We chose the buffet for breakfast and lunch most days. The burger bar at the pool area also served a great selection of fresh salads. Wine and beer is available with both lunch and dinners at no surcharge. Dinner was either in The Resturant (the sit & be served dining), the Manfredi's Italian or the Chef's Kitchen, truly gourmet dining with excellent wine paring for each course. We are Vegan/ vegetarian and found many excellent dishes at all dining locations. We took the included excursions at most ports. These are bus tours that make short stops at various locations. We had not been to most of these islands, so the bus tours are a good way to get acquainted with the different islands. Caraco was our favorite ports. The walking tour across the movable walking bridge was a highlight. A few events made our cruise less than what we expected from Viking. Some were out of the Viking's control, others Viking certainly could do better. The first 2 days at sea were pretty rocky with large waves and rolling seas. We started from NYC in a tropical depression weather pattern. Our first port stop was to be Bermuda, but the weather conditions did not permit. We were disappointed to have missed Bermuda. Also the high seas caused some damage on the ship. A large window in the fitness center (level 1) broke out, hurt some unlucky folks who happened to be in the center at the time. The fitness center was closed for several days, the window secured and then the spaces partially re-opened. The treadmills were not useable for the rest of the cruise. But we were able to use other equipment in the fitness area. Our main disappointment with this cruise was how embarkation and debarkation was handled. Our flight to the ship arrived at 5:30am at Newark, New Jersey. Viking provided a limo service to pick us up and drive to the NYC Passenger Ship port. We arrived at the port about 6:30am and there was no one from Viking there for about 3 hours. The people at the port were not sure what to do with us. We sat in cold, uncomfortable chairs till about 9:30am. A few folks from Viking then showed up and put us and our bags in a large, cold room. They provided some coffee and tea, set out breakfast pastries and promptly took the food away. The story was Viking could not serve food in the port area. This did not go over well with those of us waiting hours to turn in our luggage and aboard the ship. Finally about 11am the Viking check in was ready to process passengers. By then my husband and I had been flying and or waiting for planes or transfers about 15 hours. Debarkation was also stressful. On the morning we left ship we were assigned a 7:30am time to get off the ship, get our bags, go through customs and board a bus transfer to Miami Intl Airport. We were delayed about 45 minutes getting off the ship because of some problem with the ship manifest. It seemed that the Viking staff did not have a working way to check us off the ship. The Viking crew were noticeably upset, as were we passengers who had flights at Miami airport. By the time we were off the ship, bussed to the airport, checked in for our flight to Denver, thorough security, and at our flight gate we had 5 minutes before the plane boarded. We would have missed the plane, except we walk fast. Viking, I hope you are listening. We love your ships and services provided on the ship en route. It was just the beginning and end parts which were unpleasant. Read Less
2 Helpful Votes
Sail Date: October 2017
Enjoyed the main dining room very much and also Manfred's. Did not really enjoy Chef's Table very much as it was fixed and limited. We like wine pairings but found this a waste of time. Service on board ship was 2-1 ... Read More
Enjoyed the main dining room very much and also Manfred's. Did not really enjoy Chef's Table very much as it was fixed and limited. We like wine pairings but found this a waste of time. Service on board ship was 2-1 with 600 passengers makes it east to embark, disembark and tender was a breeze. Liked the free excursions but the island tours are really not too exciting. Need better tour planning. Our cabin stewards were amazing. The entertainment was more like elevator music. Got tired of violins and pianist. Need something more upbeat for before and after dinner. Spa services were also amazing. We booked the tour because of the free shore excursions, drinks and the itinerary which did include New York and Bermuda. Unfortunately, due to weather we were unable to visit Bermuda. The entertainment could be better on stage. More singers and possibly more themed shows would be good. The ship itself is beautiful and the breakfasts was a little boring same thing everyday. The coffee is like Jet Fuel and they do not know how to make eggs ie. eggs benedict was cold and none of the egg dishes were decent except the omelettes. Read Less
Sail Date: October 2017
We picked this cruise because of the ports of call. We left NY Harbor on a Sunday during a Northeaster. .Many people were seasick but the crew did a great job helping everyone. We missed one port of call due to the storm. However, before ... Read More
We picked this cruise because of the ports of call. We left NY Harbor on a Sunday during a Northeaster. .Many people were seasick but the crew did a great job helping everyone. We missed one port of call due to the storm. However, before we ended the trip we were informed by email that Viking have us a credit to use on another trip. I have been on other ships (not Viking) and had problems that they did not want to give you any credit. The staff were outstanding. The was food very good. We purchased the beverage package and was worth buying. The entertainment was very good especially the comedian. We enjoyed the enrichment programs presented by Dr. Barbara. Shore excursions were for the most part very interesting. You did not need to go on extra side trips to enjoy the islands. Overall we had a great experience with Viking. Read Less
Sail Date: October 2017
We chose this cruise around the Caribbean sea because it matched up with our wedding date/time off for a honeymoon. We had a nice time, even though we were the youngest on the cruise by about 40 years. We did not take our teenage daughter, ... Read More
We chose this cruise around the Caribbean sea because it matched up with our wedding date/time off for a honeymoon. We had a nice time, even though we were the youngest on the cruise by about 40 years. We did not take our teenage daughter, even if we had wanted to because on the ocean cruises your child must be over the age of 18. The food was top notch, impeccable. The quality and the amenities were above par, the ports and excursions are the reason this review got 4 stars. The excursions were not great, and the ports of call were not what we expected either. I cannot fault Viking Sky for the terrible weather conditions or the fact that we missed our trip to Bermuda because someone broke their hip- my husband enjoyed watching the coast guard helicopter come to pick up the passenger right outside our window. Entertainment was probably good, but we missed the window of enjoyment by about 50 years. There's only so much ABBA one can take while being on a ship for 15 days. We liked the cabin, the bed was very comfortable, and the movie selection was pretty awesome. Do not go on this cruise if you want to gamble, excessively drink, or go swimming. Also, be prepared for a lot of culture, history, and enrichment lectures. The shore excursions were really bad. They did not give us good information, and we had no idea that we would never go on the beach except for Grand Cayman where our tour driver let us out to dip our feet in the water. Jamaica had a good 4x4 excursion- but you pay extra. Snorkeling in St. Kitts was uneventful and not worth the money we paid for that one. I felt like we were going to get mugged in St. Lucia, but it was okay because the tour guide was nice.We missed Bermuda completely from the weather, and Aruba took us around the desert and Curacao took us to an Oil Rig after a 2 hour walking tour that didn't show us much. There are NO water excursions- at all. No leisure trips to the beach, no fun zone for that. We also enjoyed the inclusive room service, and turn down service. We also treated ourselves to the spa, and we both had massages. They were quite enjoyable, and the masseuse knew exactly what they were doing. We also enjoyed Manfredi's twice, and my husband almost cried when he ate their signature steak. It was a very nice cruise for our honeymoon, and we booked a river cruise for December down the Rhine with our entire family. Our daughter can go on this one because she is over 12. Overall, it's worth it if you go with the 2 for 1 discount. Any other way I would have felt cheated- and even with the 2 for 1 it is very expensive. We plan to do the cruising again- not to the Caribbean, but to the other countries they offer around the world. We liked being the youngest, and we received a lot of attention. Everyone was nice and there were only 600 passengers on board, so we got a lot of care and nothing on the boat was ever busy. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise