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55 Viking Ocean Montreal Cruise Reviews

Viking ships were known to us. We chose the Eastern Seaboard cruise because this is an area we were not familiar with. The standard of onboard living was excellent. The cabin appeared spotlessly clean and the dining to a high standard as ... Read More
Viking ships were known to us. We chose the Eastern Seaboard cruise because this is an area we were not familiar with. The standard of onboard living was excellent. The cabin appeared spotlessly clean and the dining to a high standard as we had experienced on previous voyages. Embarkation and disembarkation was smooth and well organised. Viking say that they place emphasis on the ports of call but we found these to be of variable quality. We were unable to visit Montreal as extensively as expected because an "Extinction Rebellion" demonstration blocked the access to the city centre so this was a disappointing start. The visit to Quebec City was really interesting and in fact we could have usefully spent two days there. The time we had available was insufficient to appreciate the town. Saguenay and Conde were much less interesting to visit except that a theatrical performance reenacting their history gave us a good insight into the settlement of the area. Portland Maine was disappointing. The tour gave little historical facts but preferred to emphasise the cost of housing. The only site of interest was a lighthouse (boring). We would have much preferred to visit Halifax and were disappointed not to do so. Boston was more interesting from the historical point of view. The sail into the New York harbour was spectacular with the views of Manhattan, Staten island and the Statue of Liberty. A short coach tour was interesting but again most of the information concerned the astronomical cost of accommodation. Our take home impression was that the stopping places should be replanned to give greater emphasis on Montreal, Quebec, Boston and New York. Halifax and not Portland should be included. Read Less
Sail Date September 2019
We've been on 8 Viking cruises over the past 15 years. The 5 river cruises were truly excellent, as were the 2 ocean cruises (Mediterranean and Baltic) which we took in 2015 and 2016 when the ships were brand new. As a result, ... Read More
We've been on 8 Viking cruises over the past 15 years. The 5 river cruises were truly excellent, as were the 2 ocean cruises (Mediterranean and Baltic) which we took in 2015 and 2016 when the ships were brand new. As a result, we were very surprised to see how much the quality of the onboard experience has fallen over the past 3 years. There have been numerous cutbacks that affect guests, at the same time that Viking has channeled huge amounts of money into advertising and new ship construction. That's why, despite a beautiful ship and superb service, we have given our recent cruise on the Viking Sea merely a "Very Good" rating. Viking no longer provides an "Excellent" cruise experience despite what their TV advertising says about their past awards. Here are some examples of the cutbacks we experienced: 1) Included excursions -- With the exception of one port where we were taken to a very interesting stage show, all the included excursions were bus tours with one local guide and about 45 passengers. Viking never sent one of their staff members on the bus to troubleshoot problems (eg. Quietvox system not working) or check on excursion quality. Most excursions were too rushed (eg. 15 minutes to see a museum) and were just plain boring. On 2 occasions, we were taken to places where most of the attractions were closed. Obviously it's cheaper to send guests on bus tours in groups of 45 than it is to offer walking or biking tours with groups half that size. 2) Food choices -- In the buffet restaurant, the food choices are fewer and there is more repetition from day to day. For example, at any breakfast there were only 4 cereal choices and on most days those were of junk food quality (Corn Flakes, Rice Krispies, etc.). We asked for granola on the first day but it wasn't provided until the last 3 days of the cruise. 3) Evening entertainment -- It was the worst we have encountered on any cruise ship. Shows in the theatre were 100% music and the singing was mediocre. We never saw a comedian or magician who could have added some variety. In the lounges, there was no string quartet, merely a thin-sounding violin/cello duo. Nor was there a jazz trio. There was only one lounge pianist who was classically trained and sounded very stilted when she tried to play pop tunes. 4) Enrichment classes -- Many were free on past cruises but on the Viking Sea, all had fees. Yoga classes were $10, cooking classes were $59, and to attend a scarf-tying workshop, you had to buy a scarf from the boutique at a ridiculously high price. 5) Temperature control -- There wasn't enough heat provided in the theatre and it was always uncomfortably cold. Instead of having staff turn up the thermostat, guests were offered blankets to keep them warm during the stage shows or lectures. 6) Drinks -- There's no bottled water provided in staterooms any more. Instead, there is a flask of warm water sitting on the desk all day because it's too large to fit in the room's bar fridge. Despite Viking's very high cruise fares, soft drinks are not provided free of charge except at meal times. Nor is the stateroom fridge replenished with soft drinks as on other luxury cruise lines' ships. 7) Loyalty -- There are minimal rewards for loyalty to Viking. We've probably spent around $100 000 on Viking cruises. However, we still just receive $200 off our cruise fare as a past client and get a free drink at an onboard reception with the captain. To add insult to injury, someone who books a Viking cruise for the very first time and pays for one of the more expensive staterooms is allowed to reserve excursions and specialty dining weeks before us. It's very obvious that Viking values how much you spend onboard much more than it values loyalty over many cruises. 8) Prices on missing stateroom items -- Probably all cruise ships experience theft of items provided in staterooms but Viking has recently responded by posting a ridiculous price list of what they will charge your credit card if something is missing when you disembark. (eg. tissue box - $280; toothbrush holder $145). The prices bear no resemblance to the actual value of those cheaply-made items. 9) WiFi -- It's included in all areas of the ship according to Viking's advertising. However, that doesn't mean it resembles in any way the service you receive from your home internet provider. Viking's WiFi comes from a low-quality system that obviously hasn't been updated to meet the current needs of cell phone and laptop carrying passengers. During much of every day, it was extremely slow, taking up to a minute to access any web page after clicking the mouse. Moreover, on one at-sea day, no WiFi was available and the system broke down again on the second last and final day when guests needed to print boarding passes. Instead of assigning a couple of staff members to print boarding passes for guests, using staff computers, Viking did nothing. In summary, people who had previously cruised with HAL or NCL and were first-time Viking guests, seemed to think the Viking Sea experience was a step up. We, on the other hand, found all the cutbacks to be disappointing and annoying. We've already booked our next 3 cruises, and all of them are with Oceania, --- a cruise line that doesn't make the mistakes mentioned above. Read Less
Sail Date September 2019
All the Viking cruises are of an excellent standard and all ships seems to be the same design so you feel at home very quickly. Staff are excellent, cabin spacious and well maintained. Wifi access good, food good. The only poor thing ... Read More
All the Viking cruises are of an excellent standard and all ships seems to be the same design so you feel at home very quickly. Staff are excellent, cabin spacious and well maintained. Wifi access good, food good. The only poor thing we have found on Viking recently is the quality of the musicians who play, usually as a duo or sometimes pianist. Do Viking not listen to them before they are engaged? The standard is so poor, the repertoire so limited and mostly more of a funeral type of music that we have found that we 'dodge' these 'musicians' who play in the open areas. Excursions are always excellent and well organised. Viking appear to be expensive, and their prices seem to be increasing considerably, but you do on the whole get good value for money. Viking do look after their customers well and pay attention to detail. Would recommend Read Less
Sail Date September 2019
The first time we saw the Viking Sea was on "Mighty Ships" on TV. Right away we fell in love with the idea of trying it out. It seemed to us a the ideal ship for us: no kids, no Casino, no smoking, no bingo or any of the other ... Read More
The first time we saw the Viking Sea was on "Mighty Ships" on TV. Right away we fell in love with the idea of trying it out. It seemed to us a the ideal ship for us: no kids, no Casino, no smoking, no bingo or any of the other circus attractions you find on other ships. It took us a while but finally our 20th wedding anniversary was the ideal excuse for booking this trip. The online portal helped a lot to organize most of the planning for activities on board (excursions, dining, spa). Also the live-chat was frequently contacted to clarify some details. First negative: not always the information I received in the chat was accurate, sometimes I heard the complete opposite from the next advisor than what I was told before. We had to give up booking our flights using Viking as they were not able to provide the connections / class / airline we were looking for. Unfortunately this way we lost $ 1,250 on promotion value. The well sized cabin was clean and comfortable. A little bit short on storage (Deluxe Veranda), but we could manage. The bathroom was amazing. Second negative: a small issue was the mini-bar door, which didn't close properly, so the motor was continuously on to keep the temperature. Noisy over night. Third negative: Due to a vibrating vacuum pipe we had a terrible metallic clatter every time somebody on the deck below flashed their toilet. Extremely annoying, especially over night. The itinerary was great even though it was slightly adjusted due to speed restrictions in the St. Lawrence River. Overall we were very happy and we've already booked our next trip on the Viking Venus. Read Less
Sail Date September 2019
My husband really likes the Viking experience, and we liked the itinerary. Although I see that no opportunity is provided for negative comments, I will do so here. We were extremely disappointed to be kept "in the dark" about ... Read More
My husband really likes the Viking experience, and we liked the itinerary. Although I see that no opportunity is provided for negative comments, I will do so here. We were extremely disappointed to be kept "in the dark" about arrangements for our post-tour excursion via train to Oslo. A few days before disenbarkation we went to the guest services and the asian lady with shorter hair would NOT give us ANY information!! She merely pointed to the information in the Viking today flyer and started reading that aloud to us. Of course, we had already read that! Although she wasn't actually rude to us, she was cold, detached and disengaged. Obviously she couldn't have cared less about us. Sadly, I didn't look at her name badge. After disembarkation, we had NO IDEA what was going to happen to us, other than we would board a train. We were taken on a surprise tour of Bergen, which turned out to be our 3rd time past many of the sites. Most of the folks on that bus and later on the train were griping about not receiving any information. Furthermore, when we arrived in Oslo, we didn't know that we would be going on another bus tour there and didn't even know the name of the hotel! I vomited on the bus due to the rough bus ride. One couple on the train had been given a paper outlining the post-tour excursion. Why didn't the rest of us receive that??? My other complaint is about local currency. We knew that the ship did not provide local currency. I had called ahead and learned that Euros would be accepted by our tour guides in some countries and US dollars would be in another. However, I felt bad giving different currencies to these folks, and we had nothing to pay for restroom visits, either. Local guides shouldn't have to keep exchanging the currencies. And we would hardly want to get zlotys when we are only in Poland for 1/2 day. I wrote out a detailed suggestion to guest services, summarized as follows: Guests could pre-order packages of local currencies, paid in advance. I suggest providing roughly $10 of local currency for each country visited. These could be bundled in manila envelopes for us to pick up. Then we would have enough local currency to be able to tip our local guides appropriately, pay for use of restrooms, and maybe have enough leftover to buy a few postcards or something. Guest services left a message on my phone, summarily rejecting my suggestion by saying that they don't provide local currencies. I feel that this is a valuable and practical suggestion that I wish would be considered. I got kind of tired of the buffet food in 15 days. The Asian food at the Chef's table was disgusting. We didn't go to any of the entertainment events. Shore excursions were mostly good, but I regretted not knowing about the museum of hardanger fiddles before we got to Stavanger. I did not enjoy to train ride to Berlin - too long, and city is kind of ugly. I think that shorter excursions to charming villages closer to the port would have been better. Excellent service by wait staff, most were pleasant and engaging. Read Less
Sail Date September 2019
We wanted to try Viking Ocean and to see the St. Lawrence Seaway. We also did the pre-trip extension because we wanted to visit Toronto (to see friends) and Niagara Falls. Even with 900 passengers on board, the ship did not seem ... Read More
We wanted to try Viking Ocean and to see the St. Lawrence Seaway. We also did the pre-trip extension because we wanted to visit Toronto (to see friends) and Niagara Falls. Even with 900 passengers on board, the ship did not seem croweded There were places to sit when listening to music, and we enjoyed the Explorers Lounge. The common areas were spotless. The thermal Spa is not to be missed. A daily visit to the Spa was spectacular. Our cabin was a deluxe veranda on Deck 7. It was an idea location as it is close to the Explorers Lounge, Mamson's, Wintergarten, World Cafe, Pool and Pool Grill. Despite the location, there was no noise from these venues. Our refrigerator was stock with soft drinks and snacks that were replenished daily. There was room in the refrigerator for bottled water and a carton of milk for the coffee and tea that we brewed and enjoyed in our cabin. We separated the bed into twins. This was not ideal as it limited access to the closet. Every meal exceed our expectations. We never waited for a table in the Dining Room or World Cafe. The food was tasty and well prepared. We ate at Manfredi's more than once. We usually eat later in the vening so this worked well for us. We just kept checking if there were any additional reservations. The service in all venues was always prompt and friendly. We tried the afternoon tea and did not care for the tea selections. The included red wines with dinner were average. We enjoyed the Beatles and Abba shows. The pianoist was very good, and she would take requests. We did not attend the port talks or other lectures. The service from everyone on board was excellent and given with a smile. Not having a casino and its smoke smell, photographers, and art auctions were a big plus for us. We enjoyed the shore excursions. In Saguenay and Gaspe, the included tours were on school buses. I found the seating very incomfortable for my 6'6" frame. In Boston, we did a tour on a Duck boat. It was fun. Our guide in Quebe City was the best local guide we have experienced in a long time. Read Less
Sail Date September 2019
We boarded the Viking Sea at Montreal on a Friday morning and oh mon dieu, such first impressions. Lined up at the quay, with its prow facing the old port, the ship projected a sleek profile, befitting a vessel built for only 930 ... Read More
We boarded the Viking Sea at Montreal on a Friday morning and oh mon dieu, such first impressions. Lined up at the quay, with its prow facing the old port, the ship projected a sleek profile, befitting a vessel built for only 930 passengers. The sense of elegance and style was reinforced in a stroll around the public spaces: clean, straight-lined Nordic design and decor with windows shooting light on the soft blue hues of the carpeting and the grains in the flooring. Nothing dark, red or tufted. Lunch in the World Cafe on deck 7 and another impression. What was that across the river? It was an intriguing cluster of gigantic concrete blocks, that looked like they had been layered, squeezed together and discarded by a giant who had been playing with his Legos. In fact, it turned out to be the creation of an architectural student who had indeed used Lego pieces to work out his groundbreaking concept for a complex of 150-odd apartments. It was to be called Habitat 67 and it was built for Expo '67. His project was in keeping with the brutalist style of architecture that apparently did not catch on, yet there it was piled 12 stories high, commanding the embankment. Montreal clearly had a lot to offer. The next day's guided, complimentary tour proved the point: insights into the influences of French, English and Scottish cultures, cobbled streets, lined with boutiques and flower boxes at every corner, and, most rewarding, the embracing spirituality of the Basilica of Notre Dame. We took a short bus ride to Mont Real and there we took in the fall colors of the maples.. Sunday morning and another arresting view: the skyline of Quebec City, looking down on the harbor. The included tour was switched from a bus excursion to a walk-around because this was the day for a marathon, which in itself was an attraction. They ran in leggings with packs on their backs over aged, weathered streets that wound from the lower town to the upper and then on to goodness knows where. It was a route our guide eschewed as she led us to the funicular, which hauled us from the Petit Quartier Champlain to the iconic Hotel Frontenac above. Farther upriver we cruised and into a fjord. Now we are in Saguenay, with little between it and the Arctic. This time our shore excursion took in a stirring community show with schoolchildren and their elders celebrating the history of the city and the resilience of its people in song and dance. From Saguenay to Gaspé, where the tour to the Forillon National Park was a disappointment. It was late in the season, nippy, and the park was closed. But we did see more fall colors. Halifax and another complimentary bus tour, which included a stop at the cemetery where victims of the Titanic disaster were buried and, even more poignantly, victims of the Halifax Explosion. On Dec. 6, 1917 two ships, one laden with explosives, collided in the harbor and at 9:04 in the morning there was an explosion that killed 2,000 and injured 9,000 in a blink. Step off the bus, visit the maritime museum and your heart will be broken. In Boston another included excursion of the historic sites but it was shivering cold when we got off the bus and waited for the shuttle. We had been to Boston before. Why hadn't we brought gloves? The next morning we sailed into New York, the Explorers' Lounge at the bow being the place to be. There a cruise ambassador served up a practiced commentary laden with anecdotes. Apparently, Alistair Cooke, the British-American journalist who hosted PBS' Masterpiece Theatre in the 1970s and 1980s, once said that he knew all would be well in the world, even after the devastation of World War II, when he sailed aboard the Queen Mary into New York Harbor in 1946. We were about to see the 2018 version of what he meant and we did. After each excursion we were always glad to return to the ship. After all, that's where the food was: the buffet in the World Cafe, the many fine choices in the restaurant, the Italian dishes in Manfredi's or the Asian cuisine in the Chef's Table. Manfredi's and the Chef's Table required reservations, but the main restaurant did not. It was open seating and there were no formal sittings timed in conjunction with the evening shows. We could enjoy our meal and casual and sometimes spirited conversations with fellow travelers. "We voted for Brexit," one woman confided, her husband nodding in agreement. "My daughter called the next day and asked how we voted, but when I told her she said, 'Oh, mother. How could you'?" We missed the ventriloquist, though we heard he was excellent; we attended nearly all the lectures on the history of the ports, plus a screening of the Metropolitan Opera's production of "Aida." On the Viking Sea you'll find books throughout the ship. There's a fine library in the Explorers' Lounge, the very best space on the ship. What you won't find anywhere is a casino, a climbing wall or a water slide or anyone wandering about looking for such. But you will find a verandah outside your cabin (every cabin has one) and a heated floor in the bathroom. Just what you want when you step out of the shower. Read Less
Sail Date October 2018
The cruise itself was ok. The ship is beautiful inside with tasteful decorating and furniture. The weather was beautiful considering all the hurricanes the previous weeks. The food in the general dining area, called the ‘world cafe’ ... Read More
The cruise itself was ok. The ship is beautiful inside with tasteful decorating and furniture. The weather was beautiful considering all the hurricanes the previous weeks. The food in the general dining area, called the ‘world cafe’ was very good for breakfast ,lunch and dinner. There were two specialty restaurants: the chefs table and the Italian restaurant. The chefs table I thought was decent, but we heard lots of comments on both sides of the table. We had two nights booked for the chefs table, but chose to eat there only one time. The Italian restaurant was definitely lacking. I received a nine oz. steak that was basically marbled fat. When they asked me why I didn’t eat the steak I showed them how it was marbled with fat. We ended up that night again at the world cafe. The entertainers were very good, but entertainment overall was lacking. This was a circle the Caribbean cruise with short tours included. Most of the tours were just not very good. On one tour the bus driver backed into the bus behind us causing all passengers to be moved to other busses. The worst decision we made, only day two on the ship, was to pre-book for a future cruise from Bergen to Stockholm. The pre-booking employee was very nice, but mislead us regarding the cancellation policy. She assured my wife and I that the deposit was fully refundable up to 120 days prior to the cruise, including insurance. She said this at least three times. We thought this was the same as Princess which we’ve sailed with many times. Never a problem. A week after we got home we decided to cancel as it conflicted with other family plans. We then found out that they would not refund the insurance. We were shocked that we had been lied to. A supervisor referred us to page 2 where the small print cancellation policy is. Keep in mind you never get this from the pre-cruise employee until they charge your card and then generate the paperwork. We were told there is no path to resolution. It’s their policy. They keep our $1400 and basically told us too bad. As a warning to all reading our story be very careful when booking with this company and don’t believe everything they say. Unfortunately, we were too trusting. Read Less
Sail Date October 2018
This cruise was a celebration of successful medical treatments. We wanted to get away and be together after a great deal of anxiety. Also, we wanted to be close to the USA. The timing, location and length of this cruise satisfied our ... Read More
This cruise was a celebration of successful medical treatments. We wanted to get away and be together after a great deal of anxiety. Also, we wanted to be close to the USA. The timing, location and length of this cruise satisfied our needs. Our experience exceeded our expectations that were high because of Viking's excellent reputation. From the moment of our Viking greeting after arrival at the airport in Montreal until our departure we felt comfortable with the happy, friendly and professional crew. Our cabin was roomy, comfortable and well appointed. Meals were excellent and service was superior. The dining services team were attentive, caring and empowered. The no charge for beverages was a plus even though our personal limits are one-two. Tours were well organized and added value to our experience. Lectures were excellent and presented by exceptionally well qualified professionals in their field. We were drawn to the lectures on Art, presented by a PHD from the Edinburgh, Scotland Art Institute. Read Less
Sail Date October 2018
This was our third Viking Ocean cruise and the high standards of the first two were evident on this cruise too! I would rate Viking excellent in all areas--crew, ship design/decor, cabin size/layout, etc. The food was wonderful, and ... Read More
This was our third Viking Ocean cruise and the high standards of the first two were evident on this cruise too! I would rate Viking excellent in all areas--crew, ship design/decor, cabin size/layout, etc. The food was wonderful, and there are several dining areas. We preferred the World Cafe, a buffet style restaurant for most of our meals. They have various food stations where you can custom order dishes. The wait staff were prompt, courteous, and very attentive. There is a yummy gelato station there and they make their own pizza in one area too. We ate in the other dining areas and they were fine, just not my favorites. We mostly did the free included tour in each port and most were very good. A lot depends on the tour guide and some are better than others. In NY City, we did the optional tour of the 9/11 Museum and it was excellent. Entertainment is good and attendance is high. The port talks and other talks were good too--many of these are available on your cabin TV. The cabin stewards are terrific---very friendly and willing to help in any way. They are very prompt in the daily cleaning of the rooms. We splurged a bit and moved up from the DV cabins to the PV2 for the extra space, and we were very happy with that decision. We have 2 more cruises booked and I can't even imagine cruising on any other line! Read Less
Sail Date October 2018
Beautiful ship, great staff, terrific food but: rooms are small, hallways are freezing!, some of the excursions we were on were not well described, ie. inappropriate for anyone with even a small disability, (one cruise excursion was so ... Read More
Beautiful ship, great staff, terrific food but: rooms are small, hallways are freezing!, some of the excursions we were on were not well described, ie. inappropriate for anyone with even a small disability, (one cruise excursion was so bumpy it was actually dangerous trying to disembark....sea conditions should have been reviewed). Most excursions were well executed but there was often a chaotic scene getting on and off the ship, way too many people per excursion. As was mentioned in another review, hair dryer didn't work with bathroom plug and had to hold it in plug in the cabin. I tried a few of them. Not tragic, just annoying. As was mentioned in another review, very little on board activities and what is offered is redundant from day to day. They were unable to exchange money from one country to another. Strange given we were in many countries that didn't use euros. I would give this ship a few years to get out the kinks. Could be improved to be an excellent cruise. Read Less
Sail Date September 2018
We chose this cruise because we wanted to visit places in Canada that were on the itinerary. Also, the short flight from Boston to Montreal was attractive. We have traveled with Viking before. We have gone on two river cruises and one ... Read More
We chose this cruise because we wanted to visit places in Canada that were on the itinerary. Also, the short flight from Boston to Montreal was attractive. We have traveled with Viking before. We have gone on two river cruises and one other ocean cruise. The Viking experience is wonderful, ship is beautiful, staff is exceptional from the dining staff, cabin attendants, cruise director, etc. The only complaint I would have is that a few of the excursions were a disappointment. Also, they need to give the opportunity to review EVERY excursion. We only were given that opportunity for one of the excursions, One of the tours started out with a large group and half way through more than half of the group left the tour and went out on their own. This was one of the extra (not included) tours, so of course after paying for it we were not happy. We have signed up for two more Viking cruises because overall we are happy with Viking and hope the excursion experience will be better. Read Less
Sail Date September 2018
We chose this for our first ocean cruise experience. the ship accommodations were wonderful and the ship staff were very personal and a joy to interact with. the dining exceeded our expectations.the shore excursions were very fun and ... Read More
We chose this for our first ocean cruise experience. the ship accommodations were wonderful and the ship staff were very personal and a joy to interact with. the dining exceeded our expectations.the shore excursions were very fun and the guides were wonderful. the only hiccup was the disembarkation in New York City was an ordeal in getting to hotel in Times Square which is location in the city I will not stay at in future due to congestion and traffic.The entertainment was relatively basic and the staff were very pleasant and fun to be around. Our housekeeper was one of the nicest we ever experienced as well the dining room staff . We had a wonderful trip and the Viking ship and crew were beyond our expectations. my wife and I just like to be more active in our trips and felt we are still a little too active for the cruise experience as we like more active walking tours. Read Less
Sail Date October 2017
We enjoyed most of the cruise although we did not like getting into Canada at 9:30 at night. The airport was somewhat confusing in giving us directions to meet up with Viking reps. The guys on our floor were great - when they found out ... Read More
We enjoyed most of the cruise although we did not like getting into Canada at 9:30 at night. The airport was somewhat confusing in giving us directions to meet up with Viking reps. The guys on our floor were great - when they found out we had just gotten on the ship and had not eaten they brought up sandwiches and wine. Impressed. The room was great - my favorite point was the heated bathroom floor. Need one at home. The food was great. There was actually only one of the shows we really enjoyed and that was the asst. cruise director. Most of the excursions were good except the first day. Woudl not recommend the winery or cheese factory. Waste of time. The trip to the syrup farm and the lunch there was fantastic and I have enjoyed the syrup here in home. I would go on the cruise again but would be a lot more discriminating about the excursions. Read Less
Sail Date October 2017
Our first Ocean Cruise, having done most of the Viking river cruises throughout the world, and wanted to see if Ocean cruises were done as well. The Sky is a brand new ship, and easy to get around, our cabin had a great balcony, room size ... Read More
Our first Ocean Cruise, having done most of the Viking river cruises throughout the world, and wanted to see if Ocean cruises were done as well. The Sky is a brand new ship, and easy to get around, our cabin had a great balcony, room size was great, (Penthouse Veranda). The choices for eating were always available, and the food was always great. Excursions were organized and available for most trips. A person could make reservations for each tour, therefore there was always room available. Took cooking class on ship and really enjoyed it with 7 other people. Am booking another one on the Sky.... The cabin was great as it was located towards the middle of the ship and our room steward was always available to help with anything, including keeping the mini bar restocked. Seems like everytime we left room, someone would come by and clean up anything. Bathrooms are large enought so that 2 people can easily use at the same time. Having couch in room made it a great place to sit and watch the world go by. Read Less
Sail Date October 2017
We wanted to experience a Viking Ocean Cruise without going too far from home in Wisconsin. We sailed from Montreal up the St. Lawrence seaway and around to New York City. Awesome is the only word to describe the Cruise. The itinerary and ... Read More
We wanted to experience a Viking Ocean Cruise without going too far from home in Wisconsin. We sailed from Montreal up the St. Lawrence seaway and around to New York City. Awesome is the only word to describe the Cruise. The itinerary and accommodations were outstanding and the entire Viking staff were excellent without exception. Eddie and James (our room Stewards) kept our stateroom in perfect condition. If you have a chance to stop at the Explorer Bar on Deck 7, ask for the bar tender Johnny (from Bali). He’ll treat you special. We sailed during October to see the Fall Colors and celebrate my wife’s birthday. The weather was perfect and the venues we visited were as well - especially; Quebec City, Saguenay, and the Moose Parade in Gaspe’ (not to be missed, but you have to be there on the right day since it only happens once a year). Seeing Halifax, Boston, and New York in the fall were a real treat. You cannot go wrong if you want to experience your first Viking Ocean Cruise by trying the Eastern Seaboard Explorer. Check it out on the Viking website.... Read Less
Sail Date October 2017
We have sailed ocean cruises a lot and wanted a smaller ship that was quiet & customer oriented and hoped we had found the right combination BUT the food was not the best and the service poor in the Restaurant. The daily scheduling was ... Read More
We have sailed ocean cruises a lot and wanted a smaller ship that was quiet & customer oriented and hoped we had found the right combination BUT the food was not the best and the service poor in the Restaurant. The daily scheduling was not well planned. They had lots of enrichment programs but they were put on at bad times. The price of the cruise was on the high side but many things are included that other lines charge a lot for like, wifi, mini bar, laundry, spa use and shore excursions. Shore excursions were not always as promised and disembarkation was a mess. The service staff seemed very inexperienced and didn't know how to work as a team. The ship itself is very pretty and there are lots of quiet corners to sit and read but few other activities. Their onboard group of singers & 2 dancers were very good but two weeks of the same 10 people looses it's appeal. There is a beautiful walking deck and a nice sports deck but in cold weather both were kind of useless. Viking is used to small river boats and needs to learn how to handle 930 passengers. I hope they learn soon as the ship was quite beautiful. Read Less
Sail Date October 2017
We had been on a Viking River cruise and wanted to try an ocean cruise with Viking. This was our 14th cruise, the first with Viking. Not impressed. Cons: the food, the food, the food. The food was always cold. At the buffet at lunch, ... Read More
We had been on a Viking River cruise and wanted to try an ocean cruise with Viking. This was our 14th cruise, the first with Viking. Not impressed. Cons: the food, the food, the food. The food was always cold. At the buffet at lunch, the hot food was cold, the food at dinner was cold, the nightly pea soup at 11:00pm was cold!! I complained, nicely, the first 3 days, it never got better. I found a hair in my food at lunch. If you ordered an appetizer & soup, both dishes were brought out at the same time. The night I had prime rib, it was cold, cut thin, fatty plus covered in gravy! Every time I tried to tell a waiter they would seem busy and say they would be back. They never came back. The dining room seemed to be short staffed. The dining experience was way below par...plus it was extremely noisy. My husband wears hearing aides and it was impossible for him to hear the conversation. Pros: Viking poured very good wines. Read Less
Sail Date October 2017
We went on this cruise to see Montreal and Quebec. The included tours of Quebec, Gaspe and Boston were very, very disappointing. We will not be taking any further Viking cruises in North America. If we decide to go on a Mississippi ... Read More
We went on this cruise to see Montreal and Quebec. The included tours of Quebec, Gaspe and Boston were very, very disappointing. We will not be taking any further Viking cruises in North America. If we decide to go on a Mississippi cruise, we will use the American Cruise line. The girl who handled our embarkation was the least friendly of the entire staff. The food was good but there were too many items on the menu that I could not eat. The entertainment was very good. It was nice that they had the port talks and other talks on the TV. The service both in our cabin and in the restaurants was excellent. The staff was very well trained. Because we did not get to see too much of Quebec, we are going back there this summer. We did not take any children on this cruise and it really wasn't designed for children. Disney is the only cruise line suited for children. Read Less
Sail Date October 2017
Chose this cruise to enjoy Fall color and to see ports of call that would be primarily populated with "locals" at this time of the year. There were a significant variety of optional tours which we took advantage of. The tours ... Read More
Chose this cruise to enjoy Fall color and to see ports of call that would be primarily populated with "locals" at this time of the year. There were a significant variety of optional tours which we took advantage of. The tours were well managed and fun. Weather turned out to be very pleasant, which allowed for full use of outdoor activities on board and off. We extended our stay at the final port of call, New York. A change in our travel agenda was required due to migrating whales. This was unexpected and eliminated several tours we were looking forward to. However, Viking handled the modification to the agenda well, offering enjoyable alternatives so the outcome remained positive, overall. Both Embarkation and disembarkation went smoothly during our trip and transfers to the locations of our activities was handled effectively. Viking Sky is a nearly new ship and was in excellent condition, well marked, easy to navigate with comfortable facilities for entertainment, dining and educational offerings. Cabin services were managed effortlessly and with minimal interruption to our daily activities. Dining was above average with many alternatives provided for each meal, from the very casual to more formal settings. Food preparation was very good with dietary options readily available. Cuisine on offer was varied and well balanced. We have traveled with Viking River Cruises in the past, and plan to travel with Viking Ocean Cruises again in the very near future! Read Less
Sail Date October 2017
Chose the cruise because of interest in the ports of call and travel on the St. Lawrence River and Sound. Dining and service were excellent as usual. One disappointment was the change from PEI to Gaspe. I see that PEI is on the cruise for ... Read More
Chose the cruise because of interest in the ports of call and travel on the St. Lawrence River and Sound. Dining and service were excellent as usual. One disappointment was the change from PEI to Gaspe. I see that PEI is on the cruise for 2018. Shore excursions were generally good. Boston and NY were not as enjoyable because of the very heavy traffic. Viking also does an excellent job with the talks and entertainment. The guest experts were particularly good. Pre-cruise hotel in Montreal was well located to seeing everything of interest in the city. Quebec City was outstanding. Saguenay was surprisingly good and the La Fabuleuse Show was amazing. The Gaspe excursion was a bit disappointing but, thanks to good weather worked out well. Halifax was outstanding particularly the Peggy's Cove excursion. Boston and New York were not as good as expected because of heavy traffic during the tours and the need to disembark in a remote part of Brooklyn rather than in midtown Manhattan as advertised. Read Less
Sail Date October 2017
Cruise was OK. Not all ports of call listed were visited. Some changes were made. Port at embarkation was in Industrial Area and not within walking distance of anything. Very disappointed. Also, on arrival in New York, we docked in ... Read More
Cruise was OK. Not all ports of call listed were visited. Some changes were made. Port at embarkation was in Industrial Area and not within walking distance of anything. Very disappointed. Also, on arrival in New York, we docked in another Industrial area and had to be bused into the city which took up time we could have used for other activities. The ship was almost new so there was not any problem with that and the spa area was top shelf. Dinning was pleasurable and food was good in the named restaurants. Included shore excursions were good with excellent guides. For the most part, paid excursions were well done. However, in some of the smaller ports, there was a lack of sightseeing or points of interest. In one port we had to be tendered to shore, which I dislike as again it takes up time which is at a premium on a cruise when you are on land. I like Viking and will travel with them again. My be the newness of ocean cruising with Viking will improve. Love their river cruises. I will admit that going through the northeast during the late Fall provided for some very beautiful Fall Colors. Some of the views took your breath away! Read Less
Sail Date October 2017
I chose this cruise because it docked in many ports I wanted to see. The scenery is incredible. We started in Montreal which is a beautiful city but the highlight was Quebec City where we just wondered the street feeling like we were in ... Read More
I chose this cruise because it docked in many ports I wanted to see. The scenery is incredible. We started in Montreal which is a beautiful city but the highlight was Quebec City where we just wondered the street feeling like we were in France. Because of a change to maximum ship speed by the Canadian Government we were unable to visit Price Edward Island. I was a little upset at first because I wanted to enjoy a lunch of mussels. Halifax was nice but because of miscommunications from the tour guide we missed seeing most of it. Then we were off to Boston where I had the most incredible lobster roll for lunch. At $30.00 plus tax and tip is should be incredible. New York was our final destination where we were berthed in a Brooklyn. We never left the ship and cancelled our shore excursion. I’m glad we did because our friend, who went on the excursion, returned an hour and a half late because of traffic. She ended up missing the best meal we had on the ship. It was a wonderful cruise and no words or pictures can describe the beauty of the ship. We will be back on another Viking Ocean Cruise. Read Less
Sail Date October 2017
Viking is the best. We've been with other companies and we were generally pleased but Viking is a step above. Ships are extremely well designed particularly the stateroom bathrooms and the public spaces. Pool areas have retractable ... Read More
Viking is the best. We've been with other companies and we were generally pleased but Viking is a step above. Ships are extremely well designed particularly the stateroom bathrooms and the public spaces. Pool areas have retractable roofs and the fitness center is well equipped. Staff are fantastic, knowledgeable and very passenger oriented. The food options are wonderful, with two specialty restaurants, great dinning rooms plus the buffet. Shores excursions are excellent. Viking also has excellent airline flights available at good prices plus very good before and after the criuse extended stay options. The cruise itineraries are also excellent with lots of options. Because their ships are smaller (930 passengers) they can enter some ports the larger ships cannot. But don't let the smaller size fool you, these are still large ocean going ships, very seaworthy and comfortable. If you want an excellent cruise, lots of pampering, fantastic food, go Viking! Read Less
Sail Date October 2017
We chose this cruise for an interest in seeing parts of Canada and seeing 911 site, The World Trade Center in NYC which we have been wanting to see for a long time. And what better time than hopefully during fall's peak colors. We ... Read More
We chose this cruise for an interest in seeing parts of Canada and seeing 911 site, The World Trade Center in NYC which we have been wanting to see for a long time. And what better time than hopefully during fall's peak colors. We really enjoyed the cruise. Our accommodations were perfect. The food, service, different dining possibilities were wonderful, delicious.We really enjoyed the spa area and even went into the snow room after the steam room. Viking is so organized and transportation transfers, excursions all worked smoothly. We were pampered. The ship is beautiful and we like a smaller ship than the bigger cruise lines. A wonderful experience. We are sailing with them to Russia in August and do their Mediteraniun cruise next year. Love Viking. I have a food allergy. Each day I was given the next days menu. I would choose my preferences and hand it in to br reviews by the chef to be sure my needs were met and I was safe Read Less
Sail Date October 2017
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