Originally booked this cruise about 9 months in advance. The main reason was that it was going to spend a day in Havana and we wanted to see Cuba. I had heard nothing but good about Viking's river cruises and they were beginning to break into ocean cruising with new state of the art ships. We are older travelers. The fact that the minimum age was 16 and that these boats do not have Casinos was a ...
The Viking Sun was seven week old when we boarded -- gorgeous! Some rough spots with a new ship, but minimal and resolved. But the itinerary was lacking --- way too much time on buses (nice as they were, with great tour guides). If the ship was too large to go into to the shallow Havana harbor, why not stay outside the harbor and use the tenders since it had to use these in Cienfuegos anyway? ...
My wife and I wanted to try Viking's new ocean ships due to good reviews and good experiences on Viking's river cruises.
Pre cruise stay in Miami was the worst hotel experience we've ever had. Way below prior Viking standards. On site reps had just been hired, never worked for Viking before, and clearly were left with inadequate support to remedy problems. Our room was smaller than our suite ...
Wanted to see some of the countries and to experience the smaller cruise ship. The paperwork arrived on time. I wanted to use a different airline but was told we had to use United for the inclusive air. When we did get the paperwork, we found we were flying red-eye. That turned out to be very bad experience for us. We had no eats, very little beverage from deparure early Saturday evening til we ...
In the past we had taken a river and one other Viking Ocean cruise. We choose this cruise to see this part of the world. I also wanted to avoid going on a long plane trip to Europe. Last year we very much enjoyed the West Indies Cruise. This cruise was a slower pace as we had 4 sea days out of the 15 day cruise. The ship is very comfortable and the food and service we found to be very good. We ...
We chose this cruise, not realizing Viking Sky hadn’t been there before. The excursions need to be improved upon since we got to the Belize ruins shortly before it was getting dark and was muddy from all the rain. The other cruise lines have priority on excursions so get the earlier buses for transporting passengers to the ruins.
The Roatan Garden was a waste of time. Rather than walking ...
Pros
The ship was beautiful and clean. I loved the age group and the limit on children (age). I went on the cruise for peace and relaxation and that's what I got. The thermal area was great. The music was beautiful. Embarkation and Debarkation as well as the transportation to and from the airport was seamless and stress free. The customer service was amazing - from the room stewards to the ...