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Sail Date: December 2017
We were looking for a special cruise. Reason, we were celebrating our 50th wedding Anniversary and my 80th Birthday.With the travel brochures from Viking and recommendations from friends that have cruise with viking , we knew it was what ... Read More
We were looking for a special cruise. Reason, we were celebrating our 50th wedding Anniversary and my 80th Birthday.With the travel brochures from Viking and recommendations from friends that have cruise with viking , we knew it was what we were looking for.We were not disappointed. The specialty Restaurants,the over all services were excellent. Having the opportunity to go on the port tours and having wine with our meals and were billed for any extra services. Flight and airport transfer were all included. The small ship, small passenger list gave us the opportunity to meet and make friends easily, that experience gave us the feeling of community.The entertainment crew were excellent, the shows were as comparable to any high rated Broadway show. One of our enjoyable evening pastimes were just sitting in the lounge with a cocktail and listening to classical music. The afternoon teas were fantastic.I am not a tea lover,with the variety of teas and sides there were some thing for every one. We will cruise with Viking again, and highly recommend to all my friends. Read Less
Sail Date: December 2017
We chose Viking because we had been fortunate enough to enjoy three river cruises and an ocean cruise previously and didn’t want to be disappointed by going with someone else. From being met at the airport by the young staff in their red ... Read More
We chose Viking because we had been fortunate enough to enjoy three river cruises and an ocean cruise previously and didn’t want to be disappointed by going with someone else. From being met at the airport by the young staff in their red coats, to being seen off similarly, everything was organized and well thought out. The ship was beautifully decorated for Christmas and as always was spotlessly clean. The staff go above and beyond to assist you - whether the room steward or the waiter at dinner or the staff clearing away the towels from around the pool. The food is excellent with many different choices. The excursions are great and the on board entertainment was excellent. The real joy though is that everything is included, from an excursion every day, to wine and beer with lunch and dinner, to the speciality restaurants, everything! No bills at the end of the trip to put a dampener on things! We enjoy the fact that there are less than a thousand guests onboard and there’s no casino. The cultural activities and presentations are more appealing to us. We also enjoy the fact that we can enjoy our dinner at any time between 6:30 and 9:30 and sit on our own and don’t need to pack a gown and dinner jacket. Did I mention that there is no one under the age of 18 - another bonus. Really, what’s not to like! Read Less
Sail Date: December 2017
Heard about it from are travel agent and became really interested in the cruise. Mostly older people no gambling. enjoyable food and entiertainment. Very enjoyable trip and would like another cruise in future. Friends we told trip about ... Read More
Heard about it from are travel agent and became really interested in the cruise. Mostly older people no gambling. enjoyable food and entiertainment. Very enjoyable trip and would like another cruise in future. Friends we told trip about are sailing with you early Jan.. The entertainment was fabulous and loved the variety. The food was out of this world. The excursions was great and the crew when coming back on board greeting us was fantastic.The specialty resaurants was fabulous and so much delicious food. Waitors and staff were.so kind a generous. The people who took care of the room was perfect and he was so kind . It was are first cruise and it was so special and it was because of the staff on Viking Sky.. Looking forward to another cruise soon I hope to be able to cruise with such a great staff likie we had last time. Keep up the great work. Read Less
Sail Date: December 2017
Viking is a great cruise line. Service on the boat is excellent. The crew go out of their way to get to know your name and jump at chances to interact with you. The ship was beautiful, and good use of space. Getting on and off at the ... Read More
Viking is a great cruise line. Service on the boat is excellent. The crew go out of their way to get to know your name and jump at chances to interact with you. The ship was beautiful, and good use of space. Getting on and off at the port was good. The shore excursions were only so-so. I think this is due to Viking being new a ocean cruises. We've done two river cruises with Viking and the excursions were excellent. For use it was what we wanted. A no kids cruise. Excellent service. Relaxing. A time to recharge the batteries of life. The food was great. One comment is too much food behind glass, and you have to ask to be served. It wasn't like that on the river cruise. Omelette service was a little slow, so I stayed away from it. Specialty restaurants great and no extra charge. Read Less
3 Helpful Votes
Sail Date: December 2017
This was a holiday cruise. Main objective was to visit Panama Canal. This was my 3rd Ocean. Cruise. The included excursions were below average. In Panama City our guide stopped in a beautiful square, showed us the outside market and the ... Read More
This was a holiday cruise. Main objective was to visit Panama Canal. This was my 3rd Ocean. Cruise. The included excursions were below average. In Panama City our guide stopped in a beautiful square, showed us the outside market and the beautiful items for sale but we did not stop to show even for five minutes. We were able to stop on the way to the bus-vendors had their items on the ground and they were very poor quality. In Cartagena (excursion description plainly said we’d have 40 minutes to shop) the guide announced there would be NO shopping and there was no shopping. When I mentioned to excursion director, he basically had no answe or explanation. The dining room, for dinner, usu. took about 2-21/2 hours. For breakfast one morning my waffle and my friends oatmeal took almost an hour to arrive. Yet the three tables of four who were seated after us all received their eggs, omelet, etc. before our orders arrived. Forget about. Juice refill etc. we were to,d kitchen was backed up- Last dinner in restaurant we were taken to the LAST table in the dining room next to the kitchen and a table of 8– we were unable to talk unless we shouted. It was not busy-we passed about 50 empty tables. I should have requested we change tables but I was so upset I knew I wouldn’t be able to politely make the request. The noise from the kitchen was unreal. Read Less
Sail Date: December 2017
The two weeks we were gone the weather at home (Maine) was the coldest two weeks in a decade. Our thermometer bottomed out at 25 below. Itinerary was what we expected, except Key West was not included because of the holiday and the ... Read More
The two weeks we were gone the weather at home (Maine) was the coldest two weeks in a decade. Our thermometer bottomed out at 25 below. Itinerary was what we expected, except Key West was not included because of the holiday and the weather was not cooperating so we could not stop at Georgetown. The result was too many days at sea. Also had more rain than sun. The food was fantastic. The speakers were informative and professional. The spa was useful, although access should have been more clearly communicated. Staff was very pleasant and very helpful. We booked two more trips with Viking. food: Menus were creative and very well prepared. You never felt stuffed but never left the table hungry. The "Chef's Table" experience was like going to a five star restaurant. The morning and noon meals provided many options in terms of settings and menus. The trip into the Panama Canal was the highlight of the cruise. The entire trip into the Canal was narrated by a professional with an extensive knowledge of the history and engineering of the canal. It was a first class cultural and historical activity. The snow room was a unique experience. We alternated between the steam room and the snow room for about an hour. The snow room had real snow--made just like a ski resort. The staff was superior. You never saw a frown or heard a cross word. From 1:1 conversations you knew they were well treated ad enjoyed what they were doing. Read Less
7 Helpful Votes
Sail Date: December 2017
We consider ourselves experienced cruisers, having sailed with Windstar and Crystal about twenty times over the past few years. We were hoping to find a new experience, and wanted a short December cruise which we could take with our adult ... Read More
We consider ourselves experienced cruisers, having sailed with Windstar and Crystal about twenty times over the past few years. We were hoping to find a new experience, and wanted a short December cruise which we could take with our adult children. We found a one week Viking Ocean Caribbean cruise for the week before Christmas which seemed to be ideal. We read many positive reviews about Viking. Although they are not all-inclusive, the “Silver Beverage Package” was only $19 per person per day,and even without the package, beer and wine were included with meals. We imagined that Viking would be sort of a "Crystal Lite." We were on the Crystal Serenity for their Amazon cruise in October, and at St. Kitts we docked next to one of the Viking ships. We went onto the ship, explained that we had future reservations on Viking,and asked if we could see the ship, fully expecting them to refuse on security grounds. Much to our surprise, we were warmly greeted and given a complete tour of the ship. We were very impressed with the appearance of this like new vessel, and we looked forward to our planned December Viking cruise. Our cruise on the Viking Sky was a mixed experience with a few pluses and lots of minuses. Without a doubt, the Sky is a beautiful ship. It is less than a year old, and everything looks brand new. The staterooms and the public areas are fantastic. The beds are very comfortable. Storage is more than adequate, and most staterooms have pod type coffee machines. The mini-bar was restocked daily. Unlike on Crystal, we could not order full size bottles of wine or spirits or consumption in the stateroom.The bathrooms are nice sized with a large walk in shower and heated floors. The in-room television system is amazing with a large wall mounted flat screen that gives you access to schedules, menus, movies, and live TV shows. Unfortunately, the TV system (and the wi-fi) were non-functional for one day out of the seven days of our cruise. The ship's elevators seem to arrive in seconds and are well marked with information about what is located on each floor. An audio recording tells you where the elevator is stopping. Unfortunately, that is where the positives ended. Problems started at embarkation. All of us received paperwork indicating that we would embark at Miami Cruise Terminal J. No, the ship was actually at cruise terminal F, where the signage incorrectly indicated that it was the Viking Sea. A simple email would have warned us of Viking’s error, but for some reason, they did not bother. Check in was very smooth and efficient, although one of the porters hit my son up for a tip, indicating that it was required. My son had never been on a cruise ship, and did not realize that I had already given a gratuity to the porter. Not Viking's fault? Perhaps, but a cruise line often using this terminal should have some control over the conduct of the port staff. After boarding, we went to the bar and, as suggested by a Cruise Critic posting, asked to compare the included wines with those in the Silver Beverage Package before we decided whether to purchase the package. "Sorry,the included wines are only available in the dining room." Our kids (age 30 and 36) had not been permitted to make specialty restaurant reservations, because we had reserved a standard for them, and we made our travel reservations on short notice. We were in a Veranda Penthouse and made the restaurant reservations for the two of us a month before the cruise. After embarkation, we promptly went to the World Cafe to change our reservations to a table for four. Although it was a busy embarkation day, only one of the two computer terminals there was staffed, and we were forced to wait in a long line for a half hour before being told that none of the early reservation times were available for a group of four. Bad start. We had dinner that evening at the Chef's Table, somewhat later than we wanted. That specialty restaurant has a fixed multi-course menu with paired wines for each course. The food was underwhelming, at best. The entree was called "Peking duck", but it was so dry that it tasted like cardboard. The "paired wines" were of poor quality, as were all of the wines we tried on this cruise, even with the Silver Beverage package. We are not wine connoisseurs, but these wines were just so disappointing. Some research revealed that they were available on shore for $5 to $6 a bottle. Most of our other dinners were in “The Restaurant,” where it seemed to take forever, first to find the wine steward (If there are any trained sommeliers on board, we never encountered one.), place our order, and then wait for the wine steward to find the bottle. I timed it on one occasion, and it was 25 minutes from the time we were seated until we received our beverages. It was that way every evening in both the main and specialty restaurants. Service in the dining room was mechanical, at best. We were seated, received menus, and then were asked to order our meals, even if we had not had the opportunity to order our wine, much less sample it. Each evening, we were expected to order our dessert when ordering our entrees, which seemed strange. We were served by multiple wait-staff at each meal and found it difficult to find any staff if there were issues during the meal. Requests for smaller portions or appetizers as entrees were often ignored. On one occasion. my son said he would like to order several appetizers for the table to share. He was told no, each person had to order a single appetizer. Some food was served lukewarm or just cold. In the Italian restaurant, lamb was ordered medium-rare, and it arrived well done. Steaks were uniformly tough. I could go on and on. Room service was no better. On one occasion, our eggs were served without salt or pepper. When we did receive salt, the shakers were always clogged, so that one could only obtain salt by removing the filler plug at the bottom of the shaker. Other passengers confirmed that they had the same problem. Orders were often incorrectly filled. On one occasion, pancakes and eggs were ordered, but only the eggs arrived. Another time, boiled eggs that were never ordered arrived with our breakfast. Beverage service in the pool area was non-existent. In one week, I was never asked if I wished to order a drink at poolside. At the bars, service was slow. I do not expect to wait ten minutes or longer at the bar before my order is taken. There were also issues with drink orders being incorrectly filled. My travel agent assured us that he had arranged for us to have a modest amount of on board credit. The staff of the ship insisted that they had no record of this. Since he had made similar arrangements for us on all our other cruises without an issue, I question who dropped the ball. We were looking for an new "favorite" cruise line, and we actually considered re-scheduling our future vacations with Viking. After this cruise,however, we would never consider another Viking vacation. It is really a shame,because they seem to have so much potential. Read Less
Sail Date: December 2017
Very new ship, luxuriously appointed. Staff service is superb. Rear of ship with a pool that has a glass rear side view of water is great; they call it "infinity pool" but it's not what I think is an infinity pool. The main ... Read More
Very new ship, luxuriously appointed. Staff service is superb. Rear of ship with a pool that has a glass rear side view of water is great; they call it "infinity pool" but it's not what I think is an infinity pool. The main pool is very weird and small. Cabins are nice and modern. I think the atmosphere is what I would call an attempt to be very sophisticated and snobbish which is not my cup of tea; they have tea time every afternoon with everyone trying to push their small finger out. I like the Celebrity atmosphere better. Buffet is very small compared to Celebrity's. The included flight itinerary was awful. In addition on the day of our departure, we find out during checking in for the flights, that our entire departure itinerary was changed without any communications. We had to be at the airport over four hours earlier than was already communicated and was in our cruise booklet from Viking. We had several events planned that had to be canceled. The initial passport station at the cruise terminal was also pretty bad. Everyone had to stand in very hot sun outside the building. The table to check the passport was right at the entry door. Once we got in, it was clear how unnecessary this was since the area was huge and could easily hold hundreds of people in a line out of the sun. Read Less
1 Helpful Vote
Sail Date: December 2017
This was kind of a last minute choice for us--the price was right and they threw in free air fair. Let's get the bad stuff out of the way and move on to the good things. Our documents were sent in error to some address in Florida ... Read More
This was kind of a last minute choice for us--the price was right and they threw in free air fair. Let's get the bad stuff out of the way and move on to the good things. Our documents were sent in error to some address in Florida (we live in Virginia). My travel agent had to pay $35.00 to have Viking correct THEIR error! Having cruised since 1980 we have learned NOT to fly down on the morning of a winter cruise--too much stress over weather and mechanical issues so we always stay at our own expense at a hotel. Viking charged us EACH $100 for being responsible passengers! Boarding was supposed to start at 11:00 am so we got to the assigned pier (J) in MIA at 10:15. Turns out it was the wrong pier on the paperwork. We finally found the ship on the other side of the port. We got to the building and there was no one around--no porters, no Viking staff--only a couple of security guards and a group of travel agents being shown the ship. Not even any passengers. Finally we found someone in a Viking uniform and they managed to get us a porter to take our luggage. We got checked in and were placed in a room away from the check in desks. No one came to tell us they were checking in until some of us just wandered over there to see for ourselves. They had 4 agents and hundreds of passengers. So we tagged onto the end of the line and eventually more check-in staff came out. We got our key cards and got right aboard the ship. Once aboard it was truly a grand experience. The best thing about Viking is their outstanding choice of staff. They hire for personality and teach them the job. Everyone smiled genuine smiles and remembered our names and preferred beverages. Food was OK--nothing special except for the Beef Bourgenioun. Absolutely perfectly cooked. We were not impressed with the Chef's Table (too much foam on everything) but the Italian restaurant was quite good. I got a pedicure at the spa that was done very well by a personable young lady from Finland. Afternoon tea in the Wintergarten was a popular pastime--get there early to get a seat. Belize was an interesting port with a lot of shops but our favorites were Key West and Merida. We had been to Cozumel several times so we did not do much. The "free" excursions were pretty basic but many of our fellow guests raved about the additional cost ones and felt they were well worth the investment. One thing I would recommend to Viking--my spouse and I are both linguists and appreciate seeing the nation of origin on the staff name badges. All of the food and beverage venues were clean and attractive. It was mentioned to us that if the line for The Restaurant seemed a little daunting to fly up to Deck 7 to The Café and enjoy the exact same meal without the wait. Great idea. All in all I think we have a new favorite cruise line! Read Less
Sail Date: December 2017
Viking have great suites -- we always book the Explorers. Room Stewards were excellent; could not have asked for more. Great food and service in all the dining rooms. We greatly enjoyed the wine tastings. We also enjoyed most of the ... Read More
Viking have great suites -- we always book the Explorers. Room Stewards were excellent; could not have asked for more. Great food and service in all the dining rooms. We greatly enjoyed the wine tastings. We also enjoyed most of the very informative talks by effective speakers. Classical music players were excellent -- other "music" a problem and far too loud. A positive is no children / children's facilities. Another positive is no casino. We very much liked and made use of the quarter mile track around the ship for walking and running. Guest Services needs a shake out. They caused us a couple of unnecessary problems and were not as helpful as they purport to be, and not apologetic when proven wrong. Organization of shore excursions needs a lot of work. There were too many instances of too many passengers backed up with too long to wait for guides or other activities. Excursions should be spaced out more. Also need more appropriate advice for strenuous excursions for those less able. (Many other passengers were highly stressed.) Read Less
1 Helpful Vote
Sail Date: December 2017
The onboarding experience in Miami was stressful and tedious. I had flown in on a red eye from San Francisco and arrived early. There was nothing to eat (some fruit, juice and muffins would have been appreciated.) Apparently this was a new ... Read More
The onboarding experience in Miami was stressful and tedious. I had flown in on a red eye from San Francisco and arrived early. There was nothing to eat (some fruit, juice and muffins would have been appreciated.) Apparently this was a new facility and perhaps not yet fully operational; the staff also seemed confused. While I understand that there is a short turn-around time for the ship, and the necessity for holding passengers prior to boarding, there's plenty of room for improvement. I did not enjoy the Merida shore excursion, hitched a ride back on a different bus and wished I'd skipped it. The buses were substandard, the guides unprofessional (one called me 'honey') and the traffic was impossible. The ship's restaurant staff seemed overwhelmed and service was often erratic and slow. Personally I preferred the buffet and eating outside by the infinity pool. As a solo traveler, I'm unlikely to join another Viking cruise because Viking does not offer any discounts for solo travelers, not even for the unused meals, shore excursions and airfare supplement. Evidently the solo traveler demographic is not a Viking priority and there was no effort to accommodate us on board by arranging a hosted table or a hosted social event. Read Less
Sail Date: December 2017
Embarkation and disembarkation went very smoothly and were well-organized. The ship was immaculate and our cabin was very well cared for. The food was delicious and its presentation was very well done. The singers and dancers were ... Read More
Embarkation and disembarkation went very smoothly and were well-organized. The ship was immaculate and our cabin was very well cared for. The food was delicious and its presentation was very well done. The singers and dancers were fantastic some of the best we have seen on cruises. My husband was recovering from open heart, bypass surgery, so the main focus of this cruise was relaxation, well-prepared healthy food and the warm weather. This cruise provided exactly what we were hoping for. The shore excursions left a lot to be desired - too much time was spent riding up and down the streets in Belize and a very canned speech was presented at the ruins with very little time spent there. When we returned to the ship from that excursion the only food available was at the poolside grill with few choices. The ship should have known the times that excursions were returning and planned accordingly for good food to be available. We chose not to go on subsequent excursions rather than experience too many hours without a good meal. We have enjoyed many previous Viking cruises, both river and ocean and we will definitely travel with Viking again. Read Less
Sail Date: December 2017
We've enjoyed Viking's river cruises for several years and wanted to try their new ocean service, so we signed up for the "Turquoise Caribbean Seas" that departed Miami on December 17, 2017. Since this was a test run ... Read More
We've enjoyed Viking's river cruises for several years and wanted to try their new ocean service, so we signed up for the "Turquoise Caribbean Seas" that departed Miami on December 17, 2017. Since this was a test run for us, we chose a short cruise (7 days) with 4 ports and 3 days at sea. The ship itself was wonderful, possibly the best we've ever sailed on--and we've been on quite a few ocean cruises. The Viking Sky's staff was highly attentive and unfailingly courteous. Food and entertainment were excellent. Our stateroom was roomy and fitted-out well. The entire ship was attractively decorated in a simple Scandinavian style. Shore tours on this short cruise were a bit commercialized and brief, with very little free time. At one port (Merida, Yucatan peninsula, Mexico) my wife and I had to drop out of a walking tour for about half an hour before being loaded back onto the bus. The ride from Merida to the port was an hour. The other ports were Key West (8 hours ashore), Belize City (10 hours), and Cozumel (6 hours). Merida, including the long bus ride to/from the port to the city, was 8 hours. Read Less
12 Helpful Votes
Sail Date: December 2017
As a veteran of over 80 cruises I was excited to try Viking Ocean Cruises - something different and unknown to me. In fact, nobody in my party had previously sailed on Viking. We booked the December 17th 7-night Western Caribbean sailing ... Read More
As a veteran of over 80 cruises I was excited to try Viking Ocean Cruises - something different and unknown to me. In fact, nobody in my party had previously sailed on Viking. We booked the December 17th 7-night Western Caribbean sailing on the Viking Sky. My party consisted of my wife and me (late 40's), my children (18 and 20), parents and in-laws (70's and 80's). We were celebrating my parent's and in-law's 50th wedding anniversaries. I wanted to stay away from the mass market big ships. The Viking date and itinerary worked out perfectly for us so we booked the Viking Sky. Our staterooms were Penthouse Veranda category on Deck 5 aft. As a qualifier, my favorite cruise lines are Regent, Seabourn, Crystal, and Oceania. I was not sure where Viking would fit in the mix - if at all. Viking Sky did not disappoint and was overwhelmingly impressive on just about every level. Let's start with the booking process. I booked all four cabins including airfare from Los Angeles directly with Viking. The process was seamless. I opted for the all inclusive Silver Beverage Package (I highly recommend!!!). The agent at Viking was terrific and follow-up was outstanding. I later turned the booking over to my travel agent. We flew in a day early to Miami and stayed at the Hotel Beau Arts Miami (top floors of JW Marriott Marquis). We made these arrangements on our own. The air/sea department was a pleasure to work with and graciously made the custom air deviation for a nominal fee. Embarkation process with smooth and simple. Within a few minutes of arriving at the ship we were boarding the gorgeous Viking Sky. From the moment we walked on board and were greeted by genuinely kind staff handing us welcome aboard champagne we all knew that the week would be special. Viking Sky is very different than any other cruise ship I've been on with regards to design and decor. It is simply brilliant! The feeling is warm and welcoming with a Nordic simplicity. So many elements of classic cruising were incorporated into the ship's design including a full wrap around promenade on deck 2. There are too many innovative features to list, but the infinity pool and technology in the staterooms stands out. Staterooms are spacious and adorned with an amazing TV complete with tons of movies and other selections. Our stateroom had a heated bathroom floor, hidden make-up vanity that popped up (my wife loved it!), large mirrors (including a full length one) and plenty of closet and drawer space - even enough to accommodate a much longer voyage than 7 nights. One of the best appointed and thought out staterooms I've ever experienced. Some impressive features of a Viking cruise are included unlimited WiFi (and it's great! I made many voice over WiFi calls without any problems), complimentary self-service laundry (unlike Oceania where you have to purchase tokens - tacky!), many dining options, no crowds, included wine with meals (even if you did not purchase the beverage package), and one complimentary shore excursion in each port. I won't elaborate on the shore excursions, but will say I did a combination of included and optional excursions and they all impressed me! The spa must be the finest at sea. There is too much to write about the spa, but it is innovative and simply incredible! Additionally, the facilities are complimentary to use in the spa for all guests. Entertainment was fantastic! There was a pianist, guitarist, strings and a wonderful group of singers and dancers. Our group of singers are the best I have encountered at sea and should be starring in headliners on Broadway. We never wanted the shows to end. Shows are cabaret style and not glitzy Vegas style. Very classy and well done. Food on board was fair to good and at times very good. Viking does not seem to put a lot of emphasis on sophisticated and high caliber dining like Oceania, Seabourn and Regent, but there was always something to eat and nobody went hungry. Meals were generally unremarkable with regards to the food. However, they were very remarkable and memorable in that the crew is by far the best of any ship I have ever sailed and the dining room is no exception. My entire party cannot get over the genuinely warm, kind, exceptional and well-trained staff. Management is doing a stellar job on every level and it shows! The crew seems really happy and many seasoned crew members who have sailed with other lines commented on how amazing Viking treats them. I cannot put into words how pleased I was with every crew member I came into contact with on Viking Sky. Frankly, I think the service on Viking Sky not only meets, but actually exceeds in the strongest way service at some of the world's finest hotels. Many crew members including the Executive Chef comes from lines such as Seabourn. Every crew member was a proud ambassador for the line. I really can't put a finger on where Viking falls with regards to comparison to other luxury and premium lines. Viking is uniquely different and refreshing. I am certain this will not be our last Viking cruise and we can't wait to sail on Viking again soon! Viking truly provided us with a flawless cruise vacation. Watch out Oceania, Seabourn, Regent, and Crystal. Viking plans on having 10 ocean ships (from what I was told on board) in the upcoming years. In summary, if you are thinking about booking a Viking cruise DO IT!!! You will not be disappointed as long as you are not looking for limbo and Zumba by the pool, casinos, children running around everywhere, a circus like atmosphere and bingo. Viking is quietly sophisticated and sure to please all ages from 18 and beyond. WOW sums it up best!! Read Less
Sail Date: December 2017
This was our very first time on Viking, after years of cruising on Royal Caribbean and Celebrity. Since we felt their quality was slipping, we decided we'd try a different cruise line. The smaller passenger cruise ships make a world ... Read More
This was our very first time on Viking, after years of cruising on Royal Caribbean and Celebrity. Since we felt their quality was slipping, we decided we'd try a different cruise line. The smaller passenger cruise ships make a world of difference in logistics. There were many Viking representatives in the baggage claim area to guide us to our transfer to the cruise ship. Embarkation was a breeze - no lines whatsoever. All you had to do was show your passport, get your key cards, and get your glass of champagne as you entered the ship! The Viking Sky is easy to navigate. We very rarely took the elevators. There are plenty of public spaces to choose from. The Explorer's Lounge was our favorite, particularly at night when we could go outside of the lounge. The lights are kept off there, so you're able to see the stars. We never had any trouble finding 2 chairs together at the pool and the hot tubs and pools were never crowded. Many times, we had the hot tub all to ourselves. Though there may be 930 passengers on board, you'd never know it. Our cabin was upgraded at the last minute from a deluxe veranda to a penthouse veranda. I was worried that there would be noise because the room looked like it was right in front of the elevators in the deck plans. In fact, it was off to the side and I never heard anyone walking by our room. Our cabin was one of the largest I've ever had, probably bigger than some hotel rooms! There was more storage space than we needed. The usual "you can take a shower, use the toilet, and wash your hands" joke cannot be said for the cabin bathrooms. The heated floors are something you never knew you needed. The shower has a shelf with plenty of room for all your shower toiletries. The sink area even has 2 drawers, so no need to put everything on the counter. The couch area of the cabin was a great spot to lounge and read a book after a day of touring. Yet my favorite area was the balcony. The cabin comes with a small set of binoculars so you can have fun looking at port details while you set sail for your next destination. Housekeeping was so-so. Though we were pretty routine about going to dinner at 6:15, our cabin steward was usually just starting our turndown service as we returned from dinner. It seemed other cabin stewards on our deck were a bit more conscientious of the comings and goings of their passengers. Viking's food quality is much better than Royal Caribbean in my opinion. Everything I had was well-seasoned and delicious. We generally had breakfast and some lunches in The World Cafe, where I quickly discovered that while things "look" buffet style, a good deal of it is served by the staff behind the counter to keep things cleanly. Viking really does an excellent job of handling dietary needs. If you call Viking beforehand, you will get a paper copy of the next day's dinner menu delivered to your cabin. Your dietary preferences will be checked off and you can select which dishes you want. Then they will be made to meet your dietary preferences. The menu for specialty restaurants will also be delivered on the night before your reservation. I will say, though, that if you have 2 or more people in your party with dietary restrictions, things can get a bit mixed up. My husband has a gluten allergy, while I do not. Nonetheless, I was served dishes where the waiter proudly stated "This is gluten free." Dining service was excellent. The ability to walk in anytime between 6 - 9 was great. You are assigned a new table every night so you get different views of The Restaurant. After being used to a 2.5 hour dinner on Royal Caribbean, I was so happy to be served a three course meal in an hour or less. Manfredi's specialty restaurant also had excellent service and probably was our best meal of the cruise. We are not the target audience for Viking Ocean cruises. We are in our mid-thirties, but we enjoy the convenience of cruising to see the world. Therefore, we were really not interested in the singing and dancing shows in the Theater. This was really the only main entertainment on board, other than some trios and a pianist who played in the Atrium. Nonetheless, we enjoyed the great selection of movies on the cabin tv, playing shuffleboard, and using the gaming tables. What we really liked about this particular cruise was the itinerary. We did 2 Viking excursions, one free and one optional. The free Cozumel excursion to San Gervasio and a tequila "factory" was very nice and a good use of the limited time we had in port. The optional Cave Tubing excursion in Belize was a little hurried and there were some details that might have been nice to know ahead of time. For example, you had to have water shoes and you could not leave any items on the bus...so you also were required to rent a locker and water shoes if you did not have them. However, the cave tubing experience itself was unique and enjoyable! I would definitely go on another Viking cruise. In fact, I've already got a Viking river cruise booked in a few months, so we'll see how the ocean cruises compare to a river cruise. Read Less
5 Helpful Votes
Sail Date: December 2017
My husband and I were on Viking Sky’s December 17th 8-day cruise from Miami to Key West, Belize, Cozumel, Merida and back to Miami. We’ve been on Viking’s river cruises before, but never on their ocean cruise. Sky is Viking’s ... Read More
My husband and I were on Viking Sky’s December 17th 8-day cruise from Miami to Key West, Belize, Cozumel, Merida and back to Miami. We’ve been on Viking’s river cruises before, but never on their ocean cruise. Sky is Viking’s 3rd ocean liner, launched on February 2017. Typical of Viking’s stellar customer service, we received our personalized itinerary and luggage tags before we left home. We booked directly with Viking for their Penthouse Veranda stateroom. One week before the sailing, Viking emailed me with an offer for upgrade to their Junior Penthouse Suite for a nominal fee. For a moment, I hesitated because I already loved our choice of the stateroom on the 6th deck. In the end, however, I agreed – and have never looked back! WOW… did I make the right choice! The Junior Penthouse Suite was AMAZING! I don’t know how we are ever going back to regular staterooms now. The room was big and comfortable and with dream bathroom! My husband and I agreed that we could happily spend half an year in this room and go on a world cruise. Time to start saving! EMBARKATION: Viking had a promo for free air from US. They arranged our r/t flights from NY to Miami, including transfer to the port. There was a tiny glitch when we arrived at the Miami port. There was no one directing the passengers on where to go for check-in. Luckily someone from the port pointed us to another building. It was bit disorganized but not a big deal. We still got onboard at noon. Our room 8005 was already available and our wonderful room steward, Ryan, introduced himself and showed us around. It was a GREAT way to start our vacation! After the mandatory fire drill, we were off! ROOM: Junior Penthouse Suite – as I mentioned above, the room was very comfortable. It has a nice separate sitting area with its own TV and another TV on the bedroom side. The bathroom has heated tiles, as well as a heated rack. This came in handy when we hung our bathing suites to be dried. The mini fridge was stocked with snacks and drinks, including a bottle of Drappier Carte d’Or Champagne with two champagne glasses. Since we had the Silver Drinking Package (and thus had plenty to drink), we took this bottle home with us at the end of our cruise for our toast on New Year Eve. It was excellent! There are a lot of perks associated with staying in Jr. Penthouse Suite (i.e. early bookings for restaurants and shore excursions, etc). But our favorite perk for staying in this room was the free dry cleaning and laundry service. I’m finding that nothing beats having clean clothes in our luggage going home! Our room was on the 8th deck near the Explorer’s Lounge on the upper level. There is a door located in the corner connecting the lounge to the staterooms. It was very convenient to grab a drink and listen to the talented musician playing the grand piano and easily get back to our room. She is one of few musicians scattered onboard the ship. The other talented musicians are a string trio and an acoustic guitarist. The songs they played are classical and other popular musicals. It creates soothing and refined environment. If this is not your cup of tea, then you are on a wrong ship. FOODS: We enjoyed all the foods onboard the Sky, including the buffet restaurant at the World Café. Its nightly seafood selections (including king crab legs) were one of the highlights on this trip. Teatime was a very pleasant affair held every afternoon at the Wintergarden. There were a lot of choices of teas and came with delicious finger foods. Either go there early or go there later; otherwise you won’t get a table. We preferred our teatime at the Mamsen’s, where they also offered teas as well as open sandwiches and wonderful cakes. It was more quiet and not as crowded. One night, Viking offered caviar at the Aquavit Terrace, but the fish roe was so tiny that they looked like pepper flakes on chopped egg whites. I’m sure it was still expensive to offer this delicacy to the passengers, but I wished Viking had invested in other food selections. Our only complaint with the Sky’s foods was that everything was too salty. We have been cutting back on salt intake for quite some time and the amount of salt we consume on this trip was overwhelming. For dining experience, we preferred Celebrity Cruise‘s Blu Restaurant, which emphasized on healthy eating. This is not to say that we didn’t enjoy our meals onboard; on the contrary, the dishes were all pleasing to the eyes and ingredients were all fresh. We just wished it wasn’t as salty. SILVER BEVERAGE PACKAGE ($139 PP) – my husband drinks, but I don’t. Unfortunately, you can’t buy just one drinking package; both of us have to get it. It turned out well. I end up ordering virgin cocktails and they were refreshing and delicious! My husband had a better choice of wine and spirit selections with this package, especially at the Chef’s Table where each meal was paired with a glass of wine. I can honestly say that we both enjoyed our drinking package! Sky has a team of expert bar tenders and sommeliers. They will make drinks to accommodate your taste and preferences. Pools, Gym & Spa –Sky’s pools were all too deep for me. It made me tread the water just to stay afloat – not a fan. We both enjoyed the gym, which had a separate space for stretching. There are various equipments available and not much wait time. Spa had very limited lounge chairs and facilities, but it’s free (unlike other cruise ships.) PORTS: Viking offers their passengers a free tour at each port, but you can choose optional fee-based tours as well – all reasonably priced. These tours get booked very fast; so try to book one as soon as they become available. Key West – we took their free trolley ride and tour around the city. We been to Key West before, so after the trolley ride, we just walked around the port, stopping at Kermit’s Key West Lime Shoppe for their tasty chocolate-dipped key lime pie on a stick before heading back. We were amazed at how quickly this city bounced back from the devastating hurricane! Key West’s iconic roosters still roam the streets. Belize City – here we opted for a snorkeling tour. The tour company grouped people with similar experiences together, so newbie like us did not feel intimidated. They provided snorkeling gear and took each group to swim around the coral reef. After the tour, we walked around the port where I spotted a man selling corn on the cob smeared with cheese and limejuice ($2). It was VERY good! Note: There’s no need to exchange currency on any of the ports on this cruise, as everyone accepts USD. Cozumel – we took Viking’s free tour of the city. No matter how many times we came here before, there is always something new to learn and see. This is also the place to buy authentic black coral jewelries. A set of necklace, bracelet, and earrings cost only $25. Merida (Progreso) – here we paid for the tour to Chichen Itza. The bus ride was very long, but the Mayan ruin was worth the visit. You can no longer climbed to the top of the Temple of Kukulkan (better known as El Castillo). The fragile stairs are crumbling. Like many famous ancient monuments around the world, this place was packed with tourists, myself included. We stayed long enough to walk around the large plaza before heading back to the bus. A box lunch of sandwich, apple, bottled water, and granola bar was provided. On this cruise, we had two sea days. We encountered rough sea during the first sea day, which left me seasick. Other than that day, the rest of the trip was smooth sailing. The weather was pleasant in every port we visited. The ship doesn’t have packed activities for the passengers, but there’s plenty to do. When we discovered the digital game tables, we were hooked on playing poker. We even skipped the nightly show just to play the game, but we couldn’t play too long, since the game table kept shutting down and rebooting itself. The ship came back to Miami early on Christmas Eve. We had a wonderful time on Viking Sky and were sad to leave this beautiful ship. To think that I almost didn’t make it to this cruise! Two weeks prior to our departure, I tripped and fell -- face down -- onto the hard concrete floor. My lips doubled in size and one of my eyes nearly swollen shut. I looked like a boxer who lost the fight! Luckily, by the time we have to leave, my face was almost back to normal. I’m very glad that I was able to make this trip. We enjoyed our time on Viking Sky and look forward to cruising with her again (or on her other sister ships!) Read Less
Sail Date: December 2017
Luxury and refinement without pretension! Every aspect of the onboard experience was enjoyable. The food choices and options were beyond my expectations. I was a daily visitor to the nordic spa experience. Service was always thoughtful ... Read More
Luxury and refinement without pretension! Every aspect of the onboard experience was enjoyable. The food choices and options were beyond my expectations. I was a daily visitor to the nordic spa experience. Service was always thoughtful without being intrusive. Every moment on board had something delightful to experience. For example I made sure to attend tea time and each day tried a new tea with the delicious bites to savor. Dinner at the different venues made each evening a new experience. The ambiance was pleasant at all times and I appreciated the opportunity to choose sitting alone or mingle with others in the comfortable and beautifully designed spaces. I enjoyed the excursions, and was grateful that those excursions included were also interesting. Scuba was a thrill, but sad to see the destruction of the coral reefs. The Mayan ruins inspired me to learn more about the culture! I will be returning in the fall for a Viking River Cruise in Europe. Read Less
Sail Date: December 2017
This was a great time to get away from cold weather and frenetic holiday activities to relax in the sunny Caribbean. We had traveled on Viking Sky before and experienced the same consistent excellence in just about every phase of the ... Read More
This was a great time to get away from cold weather and frenetic holiday activities to relax in the sunny Caribbean. We had traveled on Viking Sky before and experienced the same consistent excellence in just about every phase of the adventure. I always enjoy the cooking class offered by the chef and proudly display my Viking apron when I cook for guests at home. We found that the silver spirit package was well worth the cost as we upgraded our wine pairings at the upscale restaurants. Manfredi's is our favorite and we dined there as many times as possible. The only negative experience was probably not under Viking's control. I booked a deep-sea fishing excursion along with five other guests. The fishing boat was well appointed with multiple outriggers and poles trolling for fish. Unfortunately, there is only one "hot seat" on the stern for one person to reel in a fish once it is hooked. One of the passengers was extremely rude and would not get out of the seat until he caught a fish. It was a slow day and the sport fish were not hitting the bait fish. Our jerk was in the seat for over an hour. The captain would not intervene, and it took a near mutiny from the rest of us to move him and get others a chance. I would not advise taking this excursion until there is some way to get equal treatment for all the patrons. Read Less
1 Helpful Vote
Sail Date: December 2017
As an overall summary of our Viking Ocean Cruises trip, we found the ship to be very beautiful and the staff were very attentive. This was the best cruise we have taken so far (out of more than 50 to date) and we are looking forward to ... Read More
As an overall summary of our Viking Ocean Cruises trip, we found the ship to be very beautiful and the staff were very attentive. This was the best cruise we have taken so far (out of more than 50 to date) and we are looking forward to another Viking cruise in the near future. On this cruise, we were lucky enough to be upgraded to an Explorer Suite. The furnishings and decor in the suite were beautifully tasteful, and the amenities were outstanding. We really enjoyed the large balcony and the bath tub (so roomy). Although we had free laundry with our suite, we were pleased to note that the ship had washer and dryer facilities for guests -- we view this as a very nice beneft, particularly for longer voyages. The dining options offered something for everyone. We particularly liked the casual dining, where one can eat either inside or outside by the pool or other outside areas. The entertainment, though small in scale compared to other cruise lines, was professional and delightful. Read Less
Sail Date: December 2017
All good. The day trips were not all perfect. Good but not perfect. Trip to island in Belize to pet the Stingrays was outstanding. The restaurant that they dropped us to for lunch was really great. Surprisingly so since it was a very ... Read More
All good. The day trips were not all perfect. Good but not perfect. Trip to island in Belize to pet the Stingrays was outstanding. The restaurant that they dropped us to for lunch was really great. Surprisingly so since it was a very secluded location. Salsa & Salsa was average. Trip in Merida was disappointing. Too much time in this city. Too much of a bus ride. Standard trip in Key West was great. It would have been nice to have a little free time in Key West. Food was excellent. In both the World Cafe and The Restaurant. One thing that was very disappointing was the Chef's Table. Very limited menu. And it was not very Non meat friendly. We had to cancel out reservation because of its limitations. They should have a least given us an extra night in the Manfredi's but that was not available. This is my only real problem with the entire cruise. Read Less
Sail Date: December 2017
This was my first Viking cruise and will certainly not be my last! I chose this particular cruise because I love the ocean and warm weather. The opportunity to visit Chichen Itza, as well as other Mayan ruins, was also intriguing and did ... Read More
This was my first Viking cruise and will certainly not be my last! I chose this particular cruise because I love the ocean and warm weather. The opportunity to visit Chichen Itza, as well as other Mayan ruins, was also intriguing and did not disappoint. We even had Mayan guides. I also love the quaintness and quirkiness of Key West. The ship was immaculate, the staff was extremely accommodating, the food was very tasty and a varied selection was provided, and the room was very nice and light. Room service (included) was always prompt. The afternoon tea is very popular, so get there early. It's fun and is held in a beautiful room, with delicious mini sandwiches and pastries, as well as entertainment. Love the excursions, makes the trip more interesting, and background information is provided prior to docking at each particular port. I traveled alone and had a great time. Read Less
Sail Date: December 2017
This trip was everything and more that one would expect from Viking. It was our first ocean experience with them although we've done two Viking river cruises. From the time we arrived at the Port of Miami until we were loaded on ... Read More
This trip was everything and more that one would expect from Viking. It was our first ocean experience with them although we've done two Viking river cruises. From the time we arrived at the Port of Miami until we were loaded on buses for the LA airport, it was indeed the trip of a life time. This ship was simply spectacular! We were very hesitant to book an ocean cruise as the idea of a floating hotel of 2-3,000 passengers did not excite us. We were even skeptical of Vikings 930 passengers. That apprehension quickly disappeared, as we never felt like we had that many fellow cruisers. There are so many 'intimate' areas throughout the ship where people can read, chill out, play cards . . . We booked an Explorer suite and WOW, it was nothing short of amazing. The layout and amount of space was incredible. The dining options really appealed to us. We don't mind buffet style for breakfast and lunch but enjoy a traditional sit down with wait staff for dinner. It would be hard to chose between Manfredi's and The Chef's Table, as both offered fine dining with separate twists. The Chef's Table was SO intimate and we met the chef each time we dined there (6), which was quite special. Manfredi's offered a wonderful Italian style menu with beautiful wines - we enjoyed it almost a dozen times in our 23 day cruise. On board entertainment is not particularly important to us but we did attend about 6 evening performances, which were really quite good. Unfortunately we were looking forward to The Kitchen Table excursion but it was not available on this trip. Instead, cooking classes were offered on sea days and we attended 3. We had SUCH a good time. The classroom is state of the art and with only 8-10 participants, it's just a really interesting 3 hours. Most of the on-shore excursions were educational and interesting but there were a few duds - particularly Nicaragua. We also felt that we spent too much time in Cuba, and wish that one of the Cuba days would have been added to Costa Rica, Cabo or even Guatemala. Cienfuegos was a very disappointing first port of call. The primary reason for us booking this cruise was going through the Panama Canal and we were not disappointed. We were both very prepared for this part of our cruise, having both read the book "The Path Between the Seas." The excursion the day before cruising the canal was great as we got a local look at both sides of the canal and the actual experience of going through the locks, experiencing this enormous feat of mankind, was beyond superlatives. We enjoyed this cruise so much that on the second day, we booked the Alaska cruise for 2019 and booked the exact same room! If we could afford it, we would have booked several. Read Less
1 Helpful Vote
Sail Date: December 2017
We took the 141 day cruise because it hit most of the places on our bucket list and it was in celebration of our retirement. The ship was quite nice and our cabin was spacious enough. But after 4 months we started to get bored with the ... Read More
We took the 141 day cruise because it hit most of the places on our bucket list and it was in celebration of our retirement. The ship was quite nice and our cabin was spacious enough. But after 4 months we started to get bored with the menu, it had been repeated once already. The activities were getting humdrum as well as the entertainment. At the beginning of the cruise, there was a great variety but near the end it was very drab and a lot of countrywestern music which I hate. I wanted to see more illusionists and modern music. Most of the ports were quite nice but it was very very very hot and humid. We had many people nearly pass out, including myself, from the heat. China and india were very polluted and filthy. There was garbage everywhere. Because of my asthma, it was difficult to breathe. Most of the ports we docked at were commercial ports unlike most of the other cruise line ports. That was very disappointing. Read Less
3 Helpful Votes
Sail Date: December 2017
We have done 4 world cruises previously and wanted to try their first World Cruise 141 days.The ship is lovely the food was like most ships we did not as a whole enjoy the specialty restaurants the food was not the higher quality we ... Read More
We have done 4 world cruises previously and wanted to try their first World Cruise 141 days.The ship is lovely the food was like most ships we did not as a whole enjoy the specialty restaurants the food was not the higher quality we expected. The portions were small and usually too salty or strange to our taste that even though they were offered to the world cruise set free we canceled our reservations after the 5th try! The Italian restaurant was good but did not offer spaghetti or angel hair pasta without previous arrangement. The room was lovely we had a Deluxe Veranda and the heated floors and large flat screen TV was the best we had seen, even in some of the ships highest end rooms! The service was excellent the restaurant staff and bar service was top notch. Because the ship was financed by the largest Chinese Bank the serving staff had to be a large portion of the staff was Chinese and they were well trained and excellent at their jobs! They went overboard with their on board cultural experiences! Entertainment was often local and the ship usually did only one show unfortunately there was no way to display the talent properly. Their theater seating could not seat everyone on board so many had to stand or dodge the person in front or get there early to get the front row. For some reason the ship refused to do 2 shows a night even though they know neither the pool area or theater could seat everyone on board. This was something we had never run into before so if you are going for entertainment you might pick another ship. All entertainment except for 1 night a week at the disco (the dance floor will only accommodate 6 or 8 couples) the bar was the only place they had real rock and role to dance to everything else was very cultural high brow. Guitar, Chamber Music,Opera ,Piano and Violinist were the order of the day every day!!!! If this is what you like this is your ship but if you were raised on Rock and Roll like most Americans seek another ship! A once in awhile comedian or magician was a treat. Believe me this can make a lonnnnnggg World cruise! If you like musical theater and dance this is not your ship. The ports of call were standard fare and as they were new at this some mistakes were made they did not have the money to pay for us to cruise Hulong Bay as we were promised we were not happy! One of the best things on board was the large outdoor seating for meals on the stern. When the weather was good they threw all the sliding doors back and it was wonderful. The Spa is spacious and the extras they offer are great fun. The Gym is well thought out and works very well. Only it does not open early so if you want to exercise early or late you will find that it is closed to the guests and opened for the crew only! Beware we were told Cruise insurance was included of 150% when my husband became ill but they paid us less than 100%. There was no asterisk or foot note to say up to etc. even on the contract but the insurance company refused to live up to the promises that Viking made to us in their brochures so you might want to get additional insurance. In essence she is a lovely ship but would be better on a shorter cruise. Also beware the promises that Viking makes they will not pay 150% they lied! When I booked the cruise they said they had Zumba on board and they did not! Read Less
1 Helpful Vote
Sail Date: December 2017
My embarkation experience was okay. I had no problems with my flights. My suitcase was damaged between the airport and the ship and delivery was delayed until quite late . I thoroughly enjoyed my time on board. I liked the decor and ... Read More
My embarkation experience was okay. I had no problems with my flights. My suitcase was damaged between the airport and the ship and delivery was delayed until quite late . I thoroughly enjoyed my time on board. I liked the decor and available amenities. I frequently walked on the decks and used the gym. I used many of the public areas throughout the day. I especially enjoyed the upper level of the Explorers' Lounge when I wanted a quiet spot and I enjoyed the pool area when I felt more social. My cabin was comfortable and most importantly had enough storage. I ate breakfast and lunch in the World Cafe. The food was good and I enjoyed the variety and ate out on the Aquavit Terrace as often as possible. I often had dinner in The Restaurant and was pleased with the selections offered. I enjoyed multiple meals at Manfredi's and they were awesome. I often enjoyed tea in the Wintergarden and the scones were excellent. I also ate at the Pool Grill on days I returned late from an excursion and my food was cooked to order. I thought the entertainment was exceptional. The variety of guest entertainers was great. I believe new entertainers arrived every six days. Each of the three acts performed two nights so that after six days they left the ship. The Viking Band was awesome. They usually played with the guest entertainers on stage and played in Torshavn Lounge after the stage show. I have great memories of many nights listening and dancing to the music of these talented musicians in the Viking Band. The band sought requests and socialized with guests. I enjoyed The Viking Trio, the guitarist Laslo and the pianist Ferry. who played between 5:00 and 11:00 each day. Concerts in the Atrium we excellent.All the service was exceptional - bar staff, waitstaff, & housekeeping were the best. Educational speakers were excellent. There were too many out of the way industrial ports requiring long commutes to the desired destination. Excursion descriptions were glorified and inaccurate. The complimentary wifi was pitiful and it was very difficult to post on my blog. I preferred this ship to the larger options and would consider cruising with Viking again. Since this cruise was Viking's first World Cruise, I hope they learn from experience and improve in the area of shore excursions with accurate descriptions. Read Less
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