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Sail Date: December 2017
We chose this cruise for the opportunity to see Cuba and to enjoy another Viking Ocean Cruise. We'd been on the Sun's sister ship - the Viking Star - for a trip to the Mediterranean in 2016. We loved that experience and knew ... Read More
We chose this cruise for the opportunity to see Cuba and to enjoy another Viking Ocean Cruise. We'd been on the Sun's sister ship - the Viking Star - for a trip to the Mediterranean in 2016. We loved that experience and knew we'd feel at home on the Sun. Our itinerary was changed several months before our departure which we were not thrilled about. But Viking made its up to us in other ways. Docking at Cienfuegos rather than Havana was a bit of a challenge, but I'm glad that we got to see and experience both cities. The vintage car ride through Havana and the evening at the Tropicana were particular stand outs. And by the way, our visit to Key West was equally enjoyable. The ship is fantastic and everything on it! The layout, design, public rooms, food and general service is just wonderful! I highly recommend Viking Ocean Cruises if you're considering a cruise. Read Less
Sail Date: December 2017
Also a first in many ways, one we almost missed. The chance to sail on a new ship with a new ocean cruise line was a draw. The opportunity to see Cuba at last was reason. The chance to go to Belize as well was a plus. When the Viking Sun ... Read More
Also a first in many ways, one we almost missed. The chance to sail on a new ship with a new ocean cruise line was a draw. The opportunity to see Cuba at last was reason. The chance to go to Belize as well was a plus. When the Viking Sun told us we wouldn't be docked in Havana and would spend 3 days in Cienfuegos and had to ride a bus for three hours to get to Havana and wouldn't even go to Belize, well, we almost bailed. Glad we didn't. Viking went out of its way to make this experience a good one. About Cuba, I think we got essentially the "party line." But that is okay. We learned much just from listening, knowing history and making our own assessments. The ship and crew are outstanding. There is none of that gotta get your picture taken at every turn. None of that rush to buy buy buy at the last minute sales in the onboard stores. Everything is laid back, quiet, comfortable, simple and adult. Read Less
5 Helpful Votes
Sail Date: November 2017
While there was much they did right, and while the ship is gorgeous and well thought out, I can sum the experience up in one word—Boring. It was flat, monotonous, one dimensional. It was like they made a beautiful drawing but forgot ... Read More
While there was much they did right, and while the ship is gorgeous and well thought out, I can sum the experience up in one word—Boring. It was flat, monotonous, one dimensional. It was like they made a beautiful drawing but forgot the colors. The lectures were awful, the entertainment was blah and the side trips that were included were horrible. The clientele was so old it made Regent’s look young. They ran out of good wines on the package, mini bar vodka and never had the promised IPA beers. We spoke with at least 5 people who said they’d go on another river cruise, but never Ocean again. The food was also monotonous and never did they bring in any of the fresh local fruits or fish in ports of call. The staff was excellent but the captain was MIA. We had several rough sea days and he never gave warning or told how long it would go on, just said hold onto the hand rail. The cruise director was going through the motions as well. I could go on and on, but the biggest disappointment was there was zero build up to the Canal ( our purpose for going) and the commentary during the crossing was awful. We were very disappointed in the entire experience. The ship was pristinely clean and the chirping bird noises in the public bathrooms a creative touch. One design flaw is the main pool’s retractable roof. When it’s closed the space is unusable because it becomes a sauna. Also, upon departure, they never had a sail away party or anything. It was all just ho hum. Sad but maybe they will improve.. If they want to compete with the luxury cruise market, they have a lot of work to do. Read Less
Sail Date: November 2017
I liked the fact that only 930 passengers aboard. Leaving Miami was stunning with the evening lights. The shore excursions were sub parr for Viking except for Key West, Panama and Jamaica. Too much time spent cruising from one port to ... Read More
I liked the fact that only 930 passengers aboard. Leaving Miami was stunning with the evening lights. The shore excursions were sub parr for Viking except for Key West, Panama and Jamaica. Too much time spent cruising from one port to another and with rough seas it seemed enless sitting around. Unfortunately on the third day I got food poisoning at Manfredie' s and spent two days in my cabin. After that I could hardly eat anything as my stomach could not tolerate anything. The nurse who checked on me was excellent and felt I was in good hands. Entertainment was first class and all staff was very friendly. Clean cut energetic young people. Cabin staff were exceptional and always polite and wonderful smiles. Comparing river cruises to ocean cruise I would only go with river cruises again. Too much time at sea and short excursions except for the Panama. One thing I would mention that the air conditioning in the theatre was extremely cold and they even passed around blankets! Read Less
Sail Date: November 2017
The Viking Sky is a beautiful ship. The public spaces and room were all exceptional and immaculate. The dining venues were excellent and the food wonderful. The crew was amazing and their service was above and beyond. Five star all the ... Read More
The Viking Sky is a beautiful ship. The public spaces and room were all exceptional and immaculate. The dining venues were excellent and the food wonderful. The crew was amazing and their service was above and beyond. Five star all the way. One of the best things was having a laundry on each floor. Another, the specialty dining rooms. The smaller setting and excellent service were highlights of our cruise. Ports and Shore excursions were definitely sub par for Viking. We have been on Viking River Cruises and the shore excursions were all exceptional. The ports and excursions seemed to be nothing but typical tourist traps. Not a lot to see and boring. More than one of our excursions was not an included. Certainly not up to Viking standards. We have always given Viking an overall five star review. Because of the ports and shore excursions, this cruise was only average. Read Less
Sail Date: November 2017
Third trip with viking and two more booked for April 2018. After being on viking star this Ship was somewhat disappointing. Everything about the ship physically is still 5 star. Rooms are wonderful (#7000) and room attendants are ... Read More
Third trip with viking and two more booked for April 2018. After being on viking star this Ship was somewhat disappointing. Everything about the ship physically is still 5 star. Rooms are wonderful (#7000) and room attendants are unbelievably great and attentive. Where we were let down was in areas of shore excursions and food/menus'. Manfreds is Definitely 5 star, but the breakfast/lunch menus always seemed to be cold, and menus like You would expect at a 2-3 star hotel buffet. Staff seemed overwhelmed at times whereas Previously on star they were always at your elbow for every beck and call. Menus at main restaurant in evenings were not terribly exciting. One night I order what was meant to be a local dish , grouper. Worst meal I have had in 20 years, couldn't get a knife through it. Staff in dining room were wonderful, and more experienced, Previously on star they always recognized us after a day or two when we checked in for dinner, this time after two weeks The girl at counter still didn,t recognize us and seem to care about our seating preferences, we like to meet new people all the time. Entertainment became a little boring after 12 or 13 days of similar music and same players. A number of staff truly stood out for exceptional service and friendliness, some came over from the star. For over a $1000.00 a day should expect better. Read Less
Sail Date: November 2017
had previously done Viking river cruise and wanted to try Viking Oceans at least once - we had been on 25+ ocean cruises but this this was our first Viking and hope to return for others - great price for the cruise - loved the Penthouse ... Read More
had previously done Viking river cruise and wanted to try Viking Oceans at least once - we had been on 25+ ocean cruises but this this was our first Viking and hope to return for others - great price for the cruise - loved the Penthouse cabin, overall ambiance of all the public spaces - Living Room never felt crowded - outstanding service in all areas of the ship - embarkation and disembarkation went well - Italian cuisine was yummy - dinner both nights in the Chef's Table consisted of cuisine not to our liking, but we saw another night's menu that looked like we would have enjoyed - breakfast and lunch at buffet was always bit crowded - had some great meals in the Dining Room and a couple just "so-so" - complimentary excursions were bit disappointing overall, but maybe it was due to the ports we visited - we were given non-stop, direct airline flights each way which a big plus Read Less
1 Helpful Vote
Sail Date: November 2017
We wanted to visit the Panama Canal. The ship was easily navigated and explored. Its amenities, cabin, food, staff, entertainment were excellent but we were VERY disappointed in the shore excursions. The optional shore excursions were ... Read More
We wanted to visit the Panama Canal. The ship was easily navigated and explored. Its amenities, cabin, food, staff, entertainment were excellent but we were VERY disappointed in the shore excursions. The optional shore excursions were expensive and bus rides were often very long with minimal time at the destination. Often the description of the shore excursion was very different from the experience-especially in Belize and Colombia. Viking seemed like the "new kid on the block". The docking area at many locations was in rather inconvenient locations for independent shore explorations. Unlike the prime locations, we experienced with the river cruises on the Elbe and Danube. The food offerings were varied and the wait staff was very attentive to our food allergies. We tried the Italian restaurant, Manfredi's twice,but disliked the offerings at the Chef's Table. It was very allergy unfriendly and no choices offered! We enjoyed the evening entertainment, varied lectures, classical musical offerings as well as the guitar accompaniment during the afternoon tea. We hope to take another river cruise but will have to think twice about an ocean cruise. Read Less
Sail Date: November 2017
My wife & I wanted to sample the Caribbean on a relatively small ship with amenities for adults. We chose this cruise because the ship was new & our experience on Viking river cruises had been exemplary. Viking personnel guided ... Read More
My wife & I wanted to sample the Caribbean on a relatively small ship with amenities for adults. We chose this cruise because the ship was new & our experience on Viking river cruises had been exemplary. Viking personnel guided us from the airport upon arrival to the airport for departure. They pay attention to details on & off the ship. Once onboard, the ship was beautiful, the staff (one crew to every two guest) very friendly, & our cabin was extremely comfortable. We had a private veranda & a fully equipped minibar that was included in our fee. Our cabin was cleaned & spruced up twice each day. When cruising, the emphasis is on board travel. Viking makes sure you have something for every interest. There are presentations by experts on relative topics, movies both in room & in theater, live shows specific to destinations, & multiple choices for activities at each port of call. And, yes, the food is diverse & wonderful. There were multiple restaurants on board with different cuisine. Each has different dress criteria but none require coat, tie, nor gown. Additionally, we made new friends & are keeping in touch. If we should decide to take another cruise, it would be on Viking. It is more likely that we will do more river cruising than ocean cruising because of the places we would like to visit. Read Less
Sail Date: November 2017
To begin, the ship was beyond beautiful. It was relatively new and was beautifully maintained. There were an abundance of public areas to relax in, whether for a quiet spot to read or a comfortable spot to visit with friends. We were in ... Read More
To begin, the ship was beyond beautiful. It was relatively new and was beautifully maintained. There were an abundance of public areas to relax in, whether for a quiet spot to read or a comfortable spot to visit with friends. We were in a Penthouse Verandah Stateroom, which was beautifully outfitted and enormous, by cruise ship standards. We very much enjoyed our meals in The Restaurant and also The World Cafe, but really loved Manfredi’s and ate there as often as we could. We tried The Chef’s Table once, hated almost every course, and cancelled our remaining reservations there. Some of the entertainment was very enjoyable, but as others have said, they could definitely use more of it. Every staff member that we came in contact with was exceptionally friendly and helpful......there’s no way these people could ever be improved upon. As for shore excursions, I’d give it about a 50/50......some pretty good, some not so much. All in all, it was my third cruise, and by far the best. I ‘m pretty much thinking that I would prefer to book only Viking cruises from now on. Read Less
Sail Date: November 2017
Having traveled with Viking river cruises and previous ocean cruise, we were looking forward to this one with great expectations. You did not let us down. This was one of the best vacations we had. The ship was clean and easy to ... Read More
Having traveled with Viking river cruises and previous ocean cruise, we were looking forward to this one with great expectations. You did not let us down. This was one of the best vacations we had. The ship was clean and easy to maneuver, our cabin was just enough for two people (but hen, how much time do you spend in your cabin when there is so much more to do on the ship!). The food was just great. We tried the specialty restaurants (very good!), but there is nothing like getting the food you want when you want it, and go for seconds or thirds in the buffet. The service was outstanding (I don't drink, but my husband made up for that with all the dark beer he loves), The shore excursions were just fine. Long enough to get acquainted with the port, with the option of going back on your own for more. We took only one optional tour, and it was a great bargain. And what can I say about the spa? It was the best ever. Can't wait to revisit it again, as we have already booked another cruise for the fall. And after then--probably another!!! Read Less
Sail Date: November 2017
We were very pleased with the overall cruise as well as the focus of our trip: The Panama Canal. We were disappointed that we had no input regarding flight times. That time of year is very unpredictable and we experienced a lot of ... Read More
We were very pleased with the overall cruise as well as the focus of our trip: The Panama Canal. We were disappointed that we had no input regarding flight times. That time of year is very unpredictable and we experienced a lot of rain. The included side trips in Belize and Roatan were not well timed, but the guides and drivers were motivated to provide a good experience, which they did. The Museum in Panama city should be included in the time allotted for the standard tour (info on the building of the canal before entering the canal). Dangerous situation in using the boats to go to/from Georgetown, Grand Cayman. This was the first Viking experience where we felt "rushed" on the included trips (probably because we were in the last groups and did not return until after dark several times (could have left earlier and returned later). It seemed like the staff was surprised by the volume of persons signed up for the included trips and the busses (?) were inadequate in Honduras and Belize. Even Panama City was not planned for a return bathroom stop and it was a Holiday so one was hard to find. Food, entertainment and lectures were truly great! The ship is well equipped, more intimate than the "bigger" ships and more commercial lines. I thank Viking for having a representative on all tours, so their input would be invaluable. We will definitely try to travel with Viking on our next river or ocean experience Read Less
2 Helpful Votes
Sail Date: November 2017
1. We chose this cruise because it was going to 4 ports including Havana. Itinerary changes made it considerably less desirable: day in Key West and 3 night stay over in Cienfuegas. Cienfuegas is worth one day. I do not fault Viking for ... Read More
1. We chose this cruise because it was going to 4 ports including Havana. Itinerary changes made it considerably less desirable: day in Key West and 3 night stay over in Cienfuegas. Cienfuegas is worth one day. I do not fault Viking for these changes, but it was not the trip we hoped for. 2. We were not docked in port but had a 15-minute tender to Cienfuegas. 3. For reasons unclear, most tours forced you to meet between 6 AM and 8 AM to meet your buses. That meant setting alarms and hurrying through breakfast and morning routines for no apparent reason. 4. Food and services were excellent as always on Viking. Manfreddi's in particular was especially good. Public spaces are beautiful and love the art and Nordic antique collections. Once again, I do not think any of this was Viking's fault, but I would not recommend taking this cruise if it remains the same as when we went. Read Less
1 Helpful Vote
Sail Date: November 2017
We have enjoyed a number of Viking cruises in the past and I especially wanted to return to Havana. This trip, however, was extremely disappointing. The food and drinks on board were under par and in some cases very bad. (Twice I was ... Read More
We have enjoyed a number of Viking cruises in the past and I especially wanted to return to Havana. This trip, however, was extremely disappointing. The food and drinks on board were under par and in some cases very bad. (Twice I was served drinks with spoiled ingredients.) The logistics of transporting us to shore and around the country were uncomfortable and unpleasant. We realize that certain Cuban restrictions dictated what Viking could and could not do, but, within those parameters, you could have done much better! Except for the totally fun ride to dinner in the 1950s convertibles, our excursion to Havana was very disappointing. Also giving us $500 shipboard credit to compensate for not being able to dock in Havana was worthless since no services were ever available nor was there much left to buy in the shops. I was never able to book a spa service and ended up buying some things I really didn’t want. Read Less
1 Helpful Vote
Sail Date: November 2017
Cuba. If you decide to travel to Cuba, do not take Viking cruise. I am a big fan of Viking but they did their passengers a disservice by landing at Cienfuegos. To get to Havana, we were onboard a bus on uneven, rocky highways for almost ... Read More
Cuba. If you decide to travel to Cuba, do not take Viking cruise. I am a big fan of Viking but they did their passengers a disservice by landing at Cienfuegos. To get to Havana, we were onboard a bus on uneven, rocky highways for almost eight hours there and back. And, Havana is what you most want to see in Cuba not Cienfuegos. I loved Havana - the Hemingway House, the historic squares and churches. Havana has it all including a vibrant nightlife. I can heartily recommend a trip to Cuba just not on Viking as long as they port in Cienfuegos. The ship was beyond expectation. Great food, plenty of spaces to be by yourself, no glitzy casino, the ice grotto was lots of fun, opulent furnishings, Viking has brought a new standard to ocean cruising. However, I would recommend any other line to Cuba if their ship docks in Havana. Read Less
1 Helpful Vote
Sail Date: November 2017
We chose this cruise because my sister in-law thought it would be fun to see Cuba. We made our reservation in September 2016, over a year before the cruise. In August of 2017 Viking informed all the passengers that they never received ... Read More
We chose this cruise because my sister in-law thought it would be fun to see Cuba. We made our reservation in September 2016, over a year before the cruise. In August of 2017 Viking informed all the passengers that they never received permission to dock in Havana. This means they sold us a cruise when they did not have permission to dock in Havana/Cuba. Viking informed us/passengers that they had permission (August 2017) to dock in Cienfuegos, Cuba and would be dropping the ports of Belize and Cozumel. As an incentive for people to keep their bookings for this cruise Viking offered us $500 ship board credit and all tours in Cuba for free. We felt that was a fair deal. We were told that the bus ride to Havana would be 2 1/2 hours, again we thought that was ok for the overnight tour. Well, we get on board and come to find out the bus ride will be 3 1/2 to 4 hours! The overnight tour to Havana was good but an exhausting schedule. We arrived at our hotel (dirty and about 2 1/2*) for the night and were informed that we had 1 HOUR to change for dinner and the Tropicana show. The show started at 10:00pm and ended at 12:00am. You could choose to miss the last half of the show and return to the hotel. You had to be ready for breakfast at 6:00am. We got 4 1/2 hours of sleep. then off to the Bay of Pigs museum (all in Spanish) then the ship. Our tour guide was not very good but that can happen with any tour. Viking had 3 shows One was good, about traveling and airlines. They other two were just ok. They had the same 6 good singers and a modern/ballet dance couple in the shows. Think of ABBA music with ballet dancing? This couple was in 2 of the shows and repetitive. Service in the restaurants was very slow. The Chiefs Table had a strange fixed menu and we chose to pass on that restaurant. We talked to other couples who felt the same. We were in the Explores Lounge one evening, it was not crowded at all, when we were ready to leave for dinner my husband went up to the bartender to cancel my order and she said the waiter forgot where I was sitting so he never brought my drink! The next day my husband saw that we had been charged for the drink, customer service did remove that from our bill. We all felt that maybe Viking Ocean Cruises is expanding so fast they are failing to train their people correctly. When you call Viking with questions you always seem to get different answers. We are booked for a cruise in 2019 and we are giving it some thought as to canceling before our big payment. The cruise is in April 2019 but they want full payment in late August 2018. Are they using our money to finance their new ships! Read Less
1 Helpful Vote
Sail Date: November 2017
Originally booked this cruise about 9 months in advance. The main reason was that it was going to spend a day in Havana and we wanted to see Cuba. I had heard nothing but good about Viking's river cruises and they were beginning to ... Read More
Originally booked this cruise about 9 months in advance. The main reason was that it was going to spend a day in Havana and we wanted to see Cuba. I had heard nothing but good about Viking's river cruises and they were beginning to break into ocean cruising with new state of the art ships. We are older travelers. The fact that the minimum age was 16 and that these boats do not have Casinos was a twin draw. This was probably the nicest boat we have ever been on keeping in mind that it was brand new (2 months) and this was it's third voyage. We had a junior suite on deck 8. The furnishings throughout this room and the boat were comfortable and impeccable. The gym and spa were something special. Saunas, steam room, hot tubs, cold water buckets and yes an ice room all included. You could lock your locker with your room key. Whole boat was state of the art with free wi-fi. They had art throughout the corridors everywhere. With earbuds provided in the room you could take a walking tour and learn about each piece as you approached it. The overall layout was close to the standard for most ships these days minus the casino. Food in the main dining rooms and the specialty restaurants was better that most with quite the variety. So....why not a 5 star rating instead of 4. About 4-5 months before sailing, Viking was denied a permit to Havana's harbor by Cuba for the dates it wanted. Probably a fierce competition between cruise lines for a limited space. Viking then changed the entire itinerary. They were going to go around to the other side of the island of Cuba to the city of Cienfuegos, stay 3 days in this port and eliminate the other 2 ports we were going to see (Belize and Mexico). Realizing that the reason for most to go was Havana and afraid of a mass exodus, they added a 2 day, overnight excursion to Havana and a separate day trip to Havana along with a variety of others around Cuba. Viking would pick up the tab. No cost whatsoever for any excursions. They also gave you $250 per person in room credit. We thought this might be interesting, did not cancel and booked the overnight excursion to Havana. It was a 4 hour, one-way bus ride. This trip was an blessing and a curse. We saw, did and learned more about Cuba that we would have on a any one day stay in Havana. It was eye opening. Shows at the Tropicana, rides in a convertible 57' Chevy all included. Viking went out of it's way. This trip had to cost. We got to bed at midnight and left at 8 AM. We got back to the ship at 6 PM. Each of us practically kissed the gang plank. The average age on that bus was 60-70. We were beat. Had the boat been closer with say an hour bus ride to Havana Ok, but not 4 hours. Would I go on Viking again.....absolutely........seeing Cuba again......really doubt it. Read Less
1 Helpful Vote
Sail Date: November 2017
We wanted to see Cuba. And, we were able to get a good view of the city, the countryside, and some of the people. The highlights were primarily three: One, the vintage cars, and our riding to dinner and the Copacapana was so much fun, ... Read More
We wanted to see Cuba. And, we were able to get a good view of the city, the countryside, and some of the people. The highlights were primarily three: One, the vintage cars, and our riding to dinner and the Copacapana was so much fun, Two, the owner's suite aboard the ship was TO DIE FOR! Exquisite, luxurious, with the most accomodating crew. We invited a group of CruiseCritic travelers to join us in a "Cabin Crawl", ending up in our remarkable accomodations. The staff provided a butler, hor d'oerves, and a bartender for complimentary drinks, including wine and mixed drinks. They were wonderful. And, Three, the Cruise staff accepted my offer to conduct the inter-denominational church service (I offer and do these on many, many cruise lines; people give them high marks, I understand.) The service was well attended and many really appreciated my willingness to lead it. And ,I appreciated the Cruise Director's willing attitude. Read Less
Sail Date: November 2017
We were interested in a cruise to Cuba at a time we could go at a reasonable price. It was our first Viking cruise and we booked it over a year ahead, paying the entire cost at booking. The docking at Havana was cancelled resulting in a ... Read More
We were interested in a cruise to Cuba at a time we could go at a reasonable price. It was our first Viking cruise and we booked it over a year ahead, paying the entire cost at booking. The docking at Havana was cancelled resulting in a change of itinerary. Viking compensated us with on-board credit and an overnight stay in Havana at no additional cost. It was a fair arrangement but if I had a chance to cruise to Cuba again, I would be sure the ship could dock in Havana so we could walk around the old city directly from the pier. Our ship was anchored by Cienfuegos, an experience that does not compare to being in the heart of the city. Cuba was very interesting and our local guides were excellent, sharing honest opinions about the government and economy. The state of infrastructure was terrible. There were huge potholes on secondary roads and horse drawn carts for transportation were common. We were glad to see many independent souvenir vendors. The local people we interacted with were very friendly and some spoke very good English. Read widely before booking a trip to Cuba. Some on our cruise were surprised that there were no ATM's or credit card terminals. You must have cash and there is a surcharge for using American dollars. Of course there is a surcharge to exchange money too! Most fellow passengers had sailed with Viking many times. We are converts as many extras are included that you must pay for on mid-priced cruise lines. A meal at each of the specialty restaurants is included. It would be smart to make reservations before boarding as they fill up fast. Food in the regular restaurant is very good with lots of variety. Sharing tables with strangers is not encouraged, but the tables are close enough to talk if you choose. Most fellow passengers are very friendly. Afternoon tea with sandwiches and sweets is offered in the Wintergarden on sea days. There is no Bingo, casino, photographer, or upselling for anything. Evening entertainment included talented singers and dancers but no elaborate production numbers. There were many lectures and port talks and Trivia games at times. Our favorite on board amenity was the spa area which is open without an appointment for the pool sized hot tub, sauna, and snow grotto. WE wished we had more time to enjoy the ship and plan to travel with Viking again soon. Read Less
Sail Date: November 2017
Wanted to do Cuba again since my wife missed out on our last opportunity and this seemed like a reasonable option. Classy. We liked that there are no formal nights. No children is a definite plus. No charge for specialty restaurants. ... Read More
Wanted to do Cuba again since my wife missed out on our last opportunity and this seemed like a reasonable option. Classy. We liked that there are no formal nights. No children is a definite plus. No charge for specialty restaurants. Spa is very nice. I was a bit disappointed in the itinerary. I do not know why we could not have overnighted in Havana instead of having to spend hours on the road to get there. It would have been nice to also have visited Santiago. No casino was fine with us. No photographers was also quite welcome. The ship was well appointed. I thought the dining experiences were very good. There is no charge for the specialty restaurants and we thoroughly enjoyed the food we were served. Service is excellent. We were provided incorrect information about being picked up at our hotel to be taken to the port for embarkation. We were led to believe that Viking would provide that transportation but we had to fend for ourselves on embarkation day. I will say that Viking was good about comping us for the cost of cab fare after we boarded. Read Less
Sail Date: November 2017
I wanted to see Cuba and it's turbulent past before the changes of time. The dining experience was excellent.the service personnel always friendly and courteous ....we enjoyed the Chef's Table selection and the Italian ... Read More
I wanted to see Cuba and it's turbulent past before the changes of time. The dining experience was excellent.the service personnel always friendly and courteous ....we enjoyed the Chef's Table selection and the Italian choices. My mate liked especially the Market Place Cafe where we had all breakfasts, some lunches and if he could have, dinner. I never surprised me to see the perfectly ironed and starched linens. We were impressed with the seafood fiesta where the tantalizing aromas outdid theglistens selection of superb , especially nordic seafood. The talented Singers and dancers did best to entertain us. The Spanish Guitare marveled at romantic music to dancing and listening. The shore excursions were a big disappointment. I look at the Itinerary, flamingo's in thedistance, a 3-hour of the most uncomfortable boat ride one can imagine , a nonexistent Botanical Garden? The excursion personnel did not a good job in explaining other optionsthat would have been a better use of our time. I regret having missed the opporatunity of a night in Havana, due to insufficient attention and care by Shore Excursions. What Iii really enjoyed was the infinity pool. One late afternoon, not a soul around,the sun was shining over the sparking ocean . From the quiet pool, one can imaginefloating away to infinity. Read Less
Sail Date: November 2017
We did not explore Miami before this cruise, as we have done this at other times. Both embarkation and disembarkation went smoothly as we booked the airfare with Viking and they cover all the details. The ship was wonderful. Cruising on ... Read More
We did not explore Miami before this cruise, as we have done this at other times. Both embarkation and disembarkation went smoothly as we booked the airfare with Viking and they cover all the details. The ship was wonderful. Cruising on a smaller ship is always a treat. The itinerary had to be changed from the time we booked to the day we embarked. We were to go to Mexico and Belize on this trip as well as Cuba. Since Viking could not dock in Havana, that changed the time frame and Mexico and Belize were deleted from the itinerary. Viking did have an excursion to Havana with an overnight stay at a 5-star hotel that was free. Very nice excursion with a small walking tour, lunch, dinner at The Tropicana, and breakfast the next day included. On the way back to the ship, we stopped at the Bay of Pigs Museum. Service on Viking is always superb! A trip not to miss! Read Less
Sail Date: November 2017
My wife and I have always wanted to visit Cuba but for most of our lives it has not been possible for U.S. citizens. When it finally became possible, we jumped on it. We have been on many Viking cruises, both ocean and river. The reason we ... Read More
My wife and I have always wanted to visit Cuba but for most of our lives it has not been possible for U.S. citizens. When it finally became possible, we jumped on it. We have been on many Viking cruises, both ocean and river. The reason we keep coming back is because Viking is the Rolls Royce of cruise lines. We love everything about Viking and will continue to cruise with them as long as our health allows. We are senior citizens and travel to learn about new places. Viking shore excursions provide us with that opportunity. The food onboard the Viking ships that we have traveled on has been excellent. I always eat too much of it and have to come home and go on a diet until the next cruise. Then I repeast the process all over again. We have traveled with Viking enough that we have become friends with many of the crew members that have been on multiple ships on which we have traveled. Princess Guzman from the Philippines is one crew member that we have enjoyed on several cruises. She is one of those people who remember your name and your usual drinks. She is a real asset for Viking. Read Less
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