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3 Viking Ocean Group and Theme Cruise Reviews

The Amazon always sounded so exotic to me and when I saw that Viking was doing a 21 day Caribbean to the Amazon it was a must try. Must try because we were on the Viking Sea in Norway July 2017 and were having a wonderful time (save that ... Read More
The Amazon always sounded so exotic to me and when I saw that Viking was doing a 21 day Caribbean to the Amazon it was a must try. Must try because we were on the Viking Sea in Norway July 2017 and were having a wonderful time (save that for another review). We booked on board the Viking Sea during our July cruise and were ready for our adventure 5 months later. The first and last part in the Caribbean were as expected with azure blue seas, tropical breezes and some snorkeling. The hurricane damage from the 2017 season was evident though. We were the only ship in port in St. Thomas. Never before for us! Arriving at the Amazon after 4 days at sea, port of Iles du Salut, French Guiana had to be pasted by due to delay of a container in Barbados. Major disappointment for most on board. Continuing 1000 miles roundtrip to Manaus, Brazil with 3 additional stops all hit the low bar. Included tours were below expectations with views of notable buildings only from the outside, slums and dirty rivers seen from the buses. The onboard entertainment with a relatively new cruise director was totally lacking. He told us that the owner of Viking expected us to be racing books. That astounded me! Glad we brought a board game from home or would have been ready to jump ship. The highlight for me was the Piranha fishing in Santarem, Brazil that I paid extra for. Viking has moved low on our list now but still have a 23 day river and pre-cruise scheduled with them this summer. This was our 39th cruise. Read Less
Sail Date December 2017
A chance to see and experience the amazing Amazon was the draw. The boat, the food, the cabin, the on board service - and the Amazon River - was excellent. FIRST CLASS. The on shore tours were generally mediocre. While this was ... Read More
A chance to see and experience the amazing Amazon was the draw. The boat, the food, the cabin, the on board service - and the Amazon River - was excellent. FIRST CLASS. The on shore tours were generally mediocre. While this was Viking's first time in the Amazon - IT SHOWED. Not even close to our experience on other Viking tours. (One big exception was the outstanding local pageant in Parentis. That was exceptional. The rest left much to be desired.) Many of the local guides were not at all fluent in English. The "Included" tour in Belem was a "march to hell". Virtually no commentary while walking (understandable, because we ran). Pleas to "slow down, you have a group of seniors" went unheeded. The shipboard lectures, however were top draw... as I would have expected from Viking. We took the Viking Montreal to NYC cruise last year. The experience was excellent. That is why we signed up for the Amazon. A real disappointment. The experience vs cost makes me seriously question another Viking Ocean cruise Read Less
Sail Date December 2017
My husband and I chose this cruise as we love the Viking River cruises. The ship is beautiful, well appointed and easy to navigate. Well done!!! We enjoyed the game tables that helped pass time at our at sea day. We found that ... Read More
My husband and I chose this cruise as we love the Viking River cruises. The ship is beautiful, well appointed and easy to navigate. Well done!!! We enjoyed the game tables that helped pass time at our at sea day. We found that the ship's restaurant and Chef's Table staff are still learning the art of serving and customer service. Rather being served all at once at a large table, some waited for over 5 minutes for everyone to get their meal while our food got cold waiting for everyone to begin. Some staff offered many excuses rather than taking decisive action. The Restaurant was soooo loud it was like we were having a shouting match to hear. We found Manfredi's staff the best on the ship, very efficient and pleasant. We don't normally like buffet dining but we chose the World Cafe several evenings because it was quiet and the wait staff very friendly, attentive and accommodating. The food prepared on the Aft Terrace was always cold because of the weather. Perhaps, close it if temperatures do not permit a pleasant experience. Breakfast Room Service was always great and timely. We were anxious to feel the same "Valued Customer" feelings as we had onboard your River Cruises.Unfortunately, the sequence for booking excursions was extremely disappointing. If we didn't pay the higher stateroom cost, we got locked out of some of the optional excursions which forced us to find a private Tour Guide. It made us feel less than Valued Customers. We found out the Algiers Casbah excursion only had 60 seats. This is not very equitable for the other 800 passengers. Read Less
Sail Date February 2017
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