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2 Viking Ocean Family Cruise Reviews

We thought it would be a great trip. This was our 3rd Viking cruise. The first two were very good. This cruise was extremely disappointing. The service was very poor in dining. Sometimes there were no dishes and you had to wait and ... Read More
We thought it would be a great trip. This was our 3rd Viking cruise. The first two were very good. This cruise was extremely disappointing. The service was very poor in dining. Sometimes there were no dishes and you had to wait and the cafe wasn't even busy. Dirty dishes piled on the table not removed, lack of beverages served. Some of the employees were miserable; on the other hand some were very nice. It was the miserable ones we had to deal with. I really feel we were discriminated against. The shore excursion manager would not assign us a bus number for our shore excursion although most people were already on the bus waiting for us. Passports were taken away for two and half weeks without an explanation. The excursions in Cambodia were a waste of time. I would not recommend Viking cruises. It was a waste of money, terrible service, and I really believe we were discriminated against. I would not recommend Viking Cruise to anyone, very rude, and expensive, My wife and myself were treated very poorly. I wrote a letter to home office expecting to hear from someone with authority, but I was wrong, I received a phone call from a low level employee, who really did not care. Never Viking again. Read Less
Sail Date November 2019
A friend of mine recommended Viking as a way to visit Italy. I'm so sorry this is the path we chose. Onboard- jr. Penthouse is a fantastic room and clean. Other than that, I am NOT impressed and more than dissatisfied with the ... Read More
A friend of mine recommended Viking as a way to visit Italy. I'm so sorry this is the path we chose. Onboard- jr. Penthouse is a fantastic room and clean. Other than that, I am NOT impressed and more than dissatisfied with the service, & ship amenities. The pool is EXTREMELY small, no casino, no evening entertainment (other than various musicians in areas of the ship), restaurant and buffet hours are limited & CLOSE EARLIER THAN HOURS LISTED. The guest services personnel ARE not informed of the various tours available & "waitlist " you if a tour is full. Waitlist means nothing other than you'd like to book it but can't. They have no regard for the traveler with limited time in ports, & do not attempt to assist in alternate arrangements. Having cruised on Princess and Royal Caribbean, and paid half the price; this cruiseline does not compare. This will be my last viking cruise! Read Less
Sail Date August 2018
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