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209 Viking Ocean Family Cruise Reviews

We had been to Italy before and wanted to see more of it and last trip was with a group tour. While we loved our tour guide and became friends with fellow tourists, it was a bit grueling having to unpack and pack again to go from city to ... Read More
We had been to Italy before and wanted to see more of it and last trip was with a group tour. While we loved our tour guide and became friends with fellow tourists, it was a bit grueling having to unpack and pack again to go from city to city every day. So taking a cruise was the hit! We also were traveling with friends and while we had plenty of time together, we also had our separate excursions and time to be on our own. The best part of this cruise for us was the wait staff. They were like family by the time we disembarked. One waiter in particular took our drink order the first night and the next time he saw us (not even in the same setting) he called us by name! That's impressive. The buffets were great, a huge variety to meet everyone's palette. I'd say the only disappointing food experience was the Chef's Table. It was difficult to get reservations and then the night we finally were able to go there, it wasn't even half full. The food was not good and the service was not nearly as good as the service in the main diningrooms! In our opinion (and several other's we spoke with who had dined at the Chef's Table) they could do away with that dining option. If it's going to be made out to be so special, then the food should be on par with the diningroom and the service should be even better. We enjoyed Manfredi's and would go back there again. Shore excursions were for the most part very good. One in particular though really needed a better guide. The Trulli village tour. She repeated herself taking up much more of our time than necessary rather than giving us more time to go and explore. The Naples tour guide, however, was very entertaining and enlightening. We did wish we had more time to explore. Bottom line, we enjoyed cruising with Viking so much that we are booked for the Cuba cruise coming up in February 2019 and we are on the Star again!!! Hoping we're lucky enough to see some of the same crew members!!! Read Less
Sail Date April 2018
I wanted to take my recently widowed dad to Italy. He has always talked about wanting to go there. The cruise was the best way to get him around and see a lot of different parts of Italy. The Italian Sojourn cruise lined-up perfectly with ... Read More
I wanted to take my recently widowed dad to Italy. He has always talked about wanting to go there. The cruise was the best way to get him around and see a lot of different parts of Italy. The Italian Sojourn cruise lined-up perfectly with our goal of seeing a lot of different places in Italy. As this was my first cruise I didn't have any expectations on what the cruise would be like. It turned out to be a wonderful experience and the entire crew took such good care of us. We enjoyed all the ports on the trip. We enjoyed the food at all of the restaurants. We generally attended the nightly seminars of the excursions planned for the next day and found them to be very helpful in understanding what the next day's travel would be like. All of the excursions were well thought out and planned. The guides were very knowledgeable and having the individual listening boxes made the excursions quite enjoyable since we could wander around a bit and still get the information being provided by the guide. Overall, a first class experience. I look forward to sailing with Viking again in the future. Read Less
Sail Date March 2018
This was our 4th Viking cruise: 3 river and 1 ocean. We had grown accustomed to the superb service, food, and crew aboard their river vessels, and, based on those experiences, we thought we'd try an ocean cruise. That turned out to ... Read More
This was our 4th Viking cruise: 3 river and 1 ocean. We had grown accustomed to the superb service, food, and crew aboard their river vessels, and, based on those experiences, we thought we'd try an ocean cruise. That turned out to be considerably less enjoyable than our previous Viking adventures. The public areas were absolutely beautiful, and the entertainment was very, very good for the most part. Our cabin was comfortable--one of the better we've had in all of our cruises. I would say that our ship was a marvel of nautical design. BUT, at times we experienced considerable pitch and roll by the ship, even though we were sailing in calm Caribbean waters. I asked an officer about why it became significant enough to cause people to ricochet wall to wall in a passageway. The answer was something about prop balance and/or a stabilizer. I was glad we weren't bound for Europe unless they could have that condition resolved in Puerto Rico. The crew were not as friendly and solicitous as those we'd become accustomed to on our river cruises. That is why we rank the service as average. Maybe they were just tired given that this was the last Caribbean cruise of the season before the re-positioning trip. The breakfasts and lunches were adequate, but--hate to say it again--nothing as good as those on Viking's river cruises. The food was only fair for those meals. Dinners were better, and we'd rank them as good to very good, but certainly not exceptional. The entertainment was almost completely enjoyable--even though the cast had worked much of the winter and had to be tired. We thoroughly enjoyed our time in the beautiful theater, and the computerized scenery and special effects were truly amazing. BUT the shore excursions were almost universally terrible. Poor guides, poor agendas, and sometimes terrible transportation were the norm, not the exception. When you find that you know more about St. Croix history than your somewhat bored guide, you grow resentful at the waste of time. I mentioned to her that two U.S. presidents had stayed at an inn we walked past. Her reply? "How do you know that?" Answer was I just read it on a historical plaque. This was in Frederiksted--the "free, included tour". The town was a shambles due to the hurricane. Rather than just take all of us to the lovely, less damaged city of Christiansted, they subjected those of us who trusted them to provide quality to a bad day. Obviously, no pay / no play with this cruise. They could/should have been more considerate. They had to know the condition of the place they sent us. So, our bottom line, honest appraisal of the overall cruise falls in the average category. It certainly did not live up to the commercials. I think that part of our overall experience was due to sailing just weeks after the terrible hurricanes that decimated many of the areas we visited. That may account for a handful of the sub-par shore excursions, but has nothing to do with the remaining issues. We're looking for another river cruise right now, and as much as we like some of the itineraries, we'll forego another ocean cruise. Read Less
Sail Date March 2018
We had never taken a Viking Ocean or River Cruise before. We were doing a last minute search for a trip to the Eastern Caribbean when we discovered this offering. Upon contact with your representative and after a thorough discussion of ... Read More
We had never taken a Viking Ocean or River Cruise before. We were doing a last minute search for a trip to the Eastern Caribbean when we discovered this offering. Upon contact with your representative and after a thorough discussion of the itinerary, the Viking Sea ship, the cruise amenities and the cost of the cruise, we decided to commit to our first cruise with Viking. We were extremely pleased with all aspects of the trip including the air travel which was included in the package price. The value to cost was excellent. Overall, the ship and the personnel serving us was the best we have ever experienced. We like the size of the Viking ships and the all veranda cabins. The choices of entertainment, in the public venues as well as in the cabin was excellent. Our only problem was staying up late enough to enjoy more of the offerings. Dining was one of the highlights. The choices of food...from the World Cafe, the Restaurant and the speciality restaurants, the Chef's Table and Manfredi's was just outstanding. Your people were so professional and friendly, especially in the dining areas, that we felt we were leaving good friends at the end of the cruise. Our next cruise will definitely be with Viking! Read Less
Sail Date March 2018
We sailed on Viking in 2016 (Into the Midnight Sun) and loved the smaller ship. (We've also done 5 River Cruises with Viking) Embarkation was not a good experience....Not the usual welcome, and security people were extremely rude ... Read More
We sailed on Viking in 2016 (Into the Midnight Sun) and loved the smaller ship. (We've also done 5 River Cruises with Viking) Embarkation was not a good experience....Not the usual welcome, and security people were extremely rude (pulling things out of my carry on and throwing onto conveyor belt) and shouting directions. Not one person welcomed us until we entered the ship. Not usual Viking Standard. All tours are highly dependent upon the tour guide's knowledge and language ability, 2 bad, the rest good. A couple tours were at least 15 - 20 minute walks to the bus. People with difficulty walking were really lagging behind. Again, unusual for Viking We were somewhat disappointed in the World Cafe and Restaurant. Service excellent but many of our selections were overdone or lacked flavor (Restaurant). Waiters were helpful in replacing ordered items that didn't meet expectations. Manfredi's and Chefs table were wonderful. Entertainment was EXCELLENT, from the piano players, trios. shows, really the best we've experience on any ship!! Cruise director, Jenna, was outstanding! Enrichment series not as good as before (or other ships) Our weather was not "ideal". But that certainly is NOT the fault of Viking nor the captain....we had a couple rocky nights and lots of rain, but have had much worse on other lines. All in all, we had a wonderful time with friends. And we've booked the Mid-Atlantic Crossing cruise for Dec 2018...........and we will continue with Viking. Our friends also booked another cruise for this year! Lots of times it's attitude and flexibility that makes for a good experience. Read Less
Sail Date March 2018
We wanted a Mediterranean voyage that had multiple stops and did not want to be on a massive ship. The guest size was perfect to be able to meet many new people and small enough to constantly meet up with those new friends. We traveled ... Read More
We wanted a Mediterranean voyage that had multiple stops and did not want to be on a massive ship. The guest size was perfect to be able to meet many new people and small enough to constantly meet up with those new friends. We traveled with 6 other friends and the dining room staff always worked diligently to seat us together. The pre-embarkation tour of Madrid was informative and the hotel was so comfortable and had a great location. Having been on several other cruise lines, we were prepared for a tedious embarkation process. Imagine our surprise and delight when we showed our papers to one person and then simply walked "plank" to enter the ship. The end of our cruise was just as easy and our luggage was ready and waiting for us. The ship exceeded our expectations - beautiful cabin and comfortable size, food was always delicious and we took advantage of the many varied entertainment choices as well as fun games and activities. We were always busy but tried to find a few hours to relax in the beautiful lounges. The staff was so considerate, friendly and always willing to do whatever we needed to make our trip more enjoyable. The tour guides we had were so friendly, full of knowledge and information about the unique places we visited. The weather did not cooperate so in the future we would go a bit later in the year, but in spite of those uncontrollable circumstances we will definitely take more Viking cruises and have recommended this Cruise Line to many of our friends. Read Less
Sail Date March 2018
After sailing exclusively on Oceania for 6 years, with 8 cruises on the Marina or Riviera, we read many good things about Viking. So this was our first Viking experience. Overall, it was a wonderful cruise. However, due to some lapses by ... Read More
After sailing exclusively on Oceania for 6 years, with 8 cruises on the Marina or Riviera, we read many good things about Viking. So this was our first Viking experience. Overall, it was a wonderful cruise. However, due to some lapses by Viking, the hype appears to be a bit exaggerated. Ship Design - Beautiful decor...furniture, artwork, even the food plates were impressive. Loved the Scandinavian wood styling throughout. Cabin - Very comfortable, though there was a lack of sufficient drawer space compared to other cruise lines Ive sailed on. But sine I pre packed many items in jumbo zip bags, there was no space crisis. Breakfasts - Our first one was at Mamsen's, where I was anxious to try the touted waffles. Not a good experience. We placed our order, and was told to take a seat and it would be brought to us in about 15 minutes. After 20 minutes, I reminded a server, who then brought it - cold. And the coffee was not hot either. The MDR had wonderful breakfasts, and attentive service. The smoked salmon and pancakes were particularly good. Fresh fruits delicious. Croissants inconsistent. Only once was there a wait to get in -10 minutes on a sea day - which shouldn't be the case on a cruise line like this. Lunches - Lunches at the buffet were consistently good with many selections. I particularly enjoyed the Bagel of the Day and soup choices,Though, I missed the Oceania experience of staff redy to carry food to an empty table. Staff was available to then take beverage orders, but not as attentive as Oceania. Loved the banana cream pie! The pizza looked unappetizing and had few takers. I missed having a cook to order pasta station which Oceania provided, and an occasional taco station. The outdoor grill had tasty burgers and hot dogs. Though, unlike Oceania where you would place your order and a server would bring it to your selected numbered table, I had to queue up and wait for the order, hoping there would be a table available, which were scarce compared to O's Waves Grill. Dinner - We shared tables in the MDR, and met so many nice, friendly fellow travelers. THree courses were just right. O's 5 courses were too formidable. The selection was varied enough and waiters were efficient. It was an inspiration to have local food options on the menu, depending on which country we were visiting. South American or Caribbean desserts were particularly scrumptious. The waiters not as friendly, chatty and visible as on O. An oddity was that we were always asked if we knew which dessert we wanted when the order was placed. (Too soon!) And we were never asked at the end of dinner if we would like coffee, tea, etc. The few times we had casual dining, there were ample choices. Specialty Restaurants - Manfreddi's had fantastic breads and steamed mussel. My lasagna was good but not stellar. We passed on the Chef's Table, since the menus on nights we could find reservations didn't thrill us. Room Service - The best on any cruise line. Not only were there hot items available to all passengers, but hot dishes like omelettes and pancakes, and coffee always arrived hot! Entertainment - The one man show by the Cruise Director - who sang and had a great sense of humor - was the best show I have seen on a cruise ship in many years. The Beatles tribute at a poolside party was so much fun. The Viking Band and the two vocalists was the most talented resident band I've ever heard. A varied repertoire of so many styles, even taking requests. The production shows were forgettable and original songs cringeworthy. Ship Excursions - We took two. The guide in Santo Domingo was informative and led an interesting tour. But in Santa Marta, the guide spoke too quickly, was a bit difficult to understand, and allocated too much time at a museum..the time should have been spent at other places nearby. Miscellaneous - The Viking Daily should have listed more port information. I found out later thst there were port guides available, but I liked the way Oceania's ship paper provided shuttle information, taxi and bus availability, and distance estimated fares to local destinations, concisely and readable the night before. It would have been nice to be able to obtain cash onboard. Oceania would provide cash through Guest Services. One word on guest lectures. We attended just one. The subject was on The Caribbean and World War II. However, 90% of the lecture was about events in Europe. Just a few minutes on what happened in the Caribbean, no detailed facts, almost an afterthought. Conclusion - The trip didn't quite live up to the hype. However, it was a wonderful trip with many many pluses out weighing negatives. This is a cruise line halfway between premium and luxury. If the wrinkles were ironed out (and did I mention the free laundromat?) this may be our cruise line of choice. But for now the scale is tipped to Oceania. Read Less
Sail Date February 2018
We chose this cruise because we sailed the Caribbean on the Viking Star last year. The ship and our cabin were always immaculately clean. After a couple of glitches the first day, service was fantastic especially at the Explorer Lounge. ... Read More
We chose this cruise because we sailed the Caribbean on the Viking Star last year. The ship and our cabin were always immaculately clean. After a couple of glitches the first day, service was fantastic especially at the Explorer Lounge. The first three ports, Dominican Republic, Cartagena and Santa Marta were average due to the crowds, hot weather and street vendors. The last three, Aruba, Curacao, and St Kitts as well as San Juan, Puerto Rico were very enjoyable. The included tours are very basic and would have liked some included beach tours as we were, after all, in the sunny Caribbean. The food options were outstanding with the food options at the Cafe as good as the dining room, especially the shrimp and crab claws. Manfredi’s steaks were outstanding! Purchased the drink package which was well worth it even though wine and beer included at meals. Loved never having to tender at any port, no pictures, free internet, no long waits to dining room. We’re already booked on Viking for Iceland and Europe even though we are elite on Princess Read Less
Sail Date February 2018
LOVED the Viking Sky. We have done many ocean cruises on larger ships. This one was just right. Easy boat to navigate around, many amenities, first-class feel. Public areas were upscale. Wonderful dining room (not the big banquet hall ... Read More
LOVED the Viking Sky. We have done many ocean cruises on larger ships. This one was just right. Easy boat to navigate around, many amenities, first-class feel. Public areas were upscale. Wonderful dining room (not the big banquet hall feel of larger ships). Food was great. The World Café had a nice buffet, and seating (unlike on some larger ships) was never a problem. Access to the Aquavit Terrace (outdoor dining) was a plus. The ship's public areas were very inviting. Always a place to sit - never felt crowded. Be sure to spend some time in Explorers Lounge (two levels) and on the Aquavit Terrace (opposite ends of the ship). Those who have done a Viking River cruise will recognize the nomenclature and layout of many of the ship's areas. The cabins were adequately sized and very well appointed. The bathroom was luxurious. This brings me to some (relatively) minor matters that prevent me from rating the Viking Sky as a 5++++. 1. As wonderful as the bathroom was, what should have been a luxury amenity turned out to be a significant annoyance. The bathroom has a heated floor. On this ship (it may be different on others), there was no control for the heat (which was turned on with the light switch). Nice immediately after a shower, but otherwise it was always too hot! 2. While the size of the ship was ideal, it (apparently) puts us down in the pecking order for docking. This means that in some ports the larger ships get tied up at the pier and our ship sits at anchor. So, our passengers go ashore by tender. Very inconvenient - and annoying. 3. Avoid booking a cabin on deck 8. As much as we enjoyed having convenient access to the upper level of Explorers Lounge, this was more than offset by having the Sports Deck above - very noisy at times. Overall, I can't say enough about the first-class amenities and service aboard this ship. But there are a few issues Viking needs to address. Read Less
Sail Date February 2018
Because I have cruised with Viking on the Rhine and Danube in Europe and found Viking to be excellent in every way. We found the restaurants to be excellent, as well as most everything else. The Explorer suite was a once in a lifetime ... Read More
Because I have cruised with Viking on the Rhine and Danube in Europe and found Viking to be excellent in every way. We found the restaurants to be excellent, as well as most everything else. The Explorer suite was a once in a lifetime experience and the only problem was that the trip lasted only eight days! Viking is in a class by itself. As someone who has taken many, many cruises, I can attest that this was one of the best ever. This was a gift to my sister on her 80th birthday and she had not cruised before. She was completely overwhelmed and was sorry she was the one who could not take longer than the eight days we traveled. Thank you for a marvelous experience. I did think that the included tours did not come up to the optional tours but that is the only thing I noticed. Read Less
Sail Date February 2018
It was very nice however more expensive than similar cruises we have taken. Food was good and overall ship was nice. Entertainment was just average. Service was very good. Shore excurisions were good. It is difficult to have outstanding ... Read More
It was very nice however more expensive than similar cruises we have taken. Food was good and overall ship was nice. Entertainment was just average. Service was very good. Shore excurisions were good. It is difficult to have outstanding entertainment on this small a ship. Without a great many children on board it was quieter than most ships. We have traveled on Viking River Cruises a few times and I would say it is very similar. Probably wouldn't go again because we have done this area several times and because it is more expensive than similar class of accomadations with other cruise lines. I would add than traveling on Viking has always been something we have always enjoyed. Certainly the staff and crew have always been nice and courteous and do their best to accomadate you. Room service and attention left something to be desired. But as I just mentioned we have always enjoyed Viking. Read Less
Sail Date January 2018
Itinerary was good, improved a lot with new stops in Naples and Isla Maeorca. Boat was well staffed and friendly. Viking is designed for the adult traveler. The shore excursions were very well done, pros! Food was Michelin level.Boarding ... Read More
Itinerary was good, improved a lot with new stops in Naples and Isla Maeorca. Boat was well staffed and friendly. Viking is designed for the adult traveler. The shore excursions were very well done, pros! Food was Michelin level.Boarding was well done in advance and at the gate. Service on luggage was fast. Staff everywhere was friendly and helpful. Dining staff was awesome , so willing to help. Food was fantastic, best of any cruise line we've sailed on, lobster night they kept bringing us more to eat, dessert was the same, always getting us to sample several desserts. The Norse influenced pastry shop was a total delight, scones were yummy as well as the cheese and fruit offering, too many thing to try in just a week. The gym was clean and well staffed. Pools were awesome and under used, the spa facility was especially nice with sauna and steam, loaner towels and flip flops aplenty. Entertaining was good and disembarked easily. Read Less
Sail Date January 2018
We chose this cruise because the itinerary included Tunis and Algiers. Unfortunately these ports were cancelled because of a State Department alert. Most of the other ports (other than Rome and Naples) were places we hadn't been to ... Read More
We chose this cruise because the itinerary included Tunis and Algiers. Unfortunately these ports were cancelled because of a State Department alert. Most of the other ports (other than Rome and Naples) were places we hadn't been to either, so it all worked out well. In fact, we enjoyed our extended stay in Barcelona so much that we're talking about when we'll return for a longer visit. This was our 1st cruise with Viking and I'm looking forward to more. The food was so very well prepared (we ate in the Italian restaurant, Manfredi's, one night and I had the best lamb chops of my life); the cabins were quiet with very comfortable beds, the public spaces never felt noisy or crowded. The Explorer's Lounge was one of our favorite spaces as the light was lovely day or night, and I enjoyed browsing through the beautiful selection of old (and new) books on the shelves. The crew was always thoughtful, courteous, and great fun to chat with. Arrival at our hotel in Rome and in Barcelona was very smooth and welcoming. Viking took great care of us at every step along the way. Read Less
Sail Date January 2018
Viking offered their first world cruise that for us started in Los Angeles January 5, 2018 and ended in England on May 5, 2018. 4 months, 25 countries and 52 ports. I can't say enough how much the crew on Viking exceeded every ... Read More
Viking offered their first world cruise that for us started in Los Angeles January 5, 2018 and ended in England on May 5, 2018. 4 months, 25 countries and 52 ports. I can't say enough how much the crew on Viking exceeded every expectation and provided customer service that was 5 star ++! You can not imaginine how efficient being on board ship allows you to make the most of your time, not only while at sea but also when at a port of call. Viking offers included tours at every port of call, along with many optional tours at each port. You can also go ashore in most countries and tour on your own. Most, not all ports, are very closet to if not right at city centers or you can take a taxi or "Tuk Tuk" to your desired destination. While on board Viking ships, 6 now in use and I believe another 8 or more under construction, there is so much offered that you can either choose to participate or not. We enjoyed the "Trivia" sessions where when at port for 1 hour you team up and play Trivia answering 15 questions and then a final team playoff. You not only learn a lot but get to meet so many new friends. The nightly entertainment was exceptional and changed as new top notch tallent came on board every few days. Most important is Viking's service. I expect a high level of service and my expection was exceeded time after time. Their staff from the Captain, first mate, Cruise Director, Hotel Manager, Chef and down to each employee treated you like family with smiles and chit-chat. We have already booked another cruise with Viking and are looking forward to seeing many old friends and can't wait for our next adventure on Viking. Don't wait or procrastinate, your own "Trip of a Life Time" is waiting for you...you won't regret it as you will have so many adventures and meet so many new friends to share your experience with on board Viking. Go see, experience new countries and share with your friends. Have lots of fun! Read Less
Sail Date January 2018
As a veteran of over 80 cruises I was excited to try Viking Ocean Cruises - something different and unknown to me. In fact, nobody in my party had previously sailed on Viking. We booked the December 17th 7-night Western Caribbean sailing ... Read More
As a veteran of over 80 cruises I was excited to try Viking Ocean Cruises - something different and unknown to me. In fact, nobody in my party had previously sailed on Viking. We booked the December 17th 7-night Western Caribbean sailing on the Viking Sky. My party consisted of my wife and me (late 40's), my children (18 and 20), parents and in-laws (70's and 80's). We were celebrating my parent's and in-law's 50th wedding anniversaries. I wanted to stay away from the mass market big ships. The Viking date and itinerary worked out perfectly for us so we booked the Viking Sky. Our staterooms were Penthouse Veranda category on Deck 5 aft. As a qualifier, my favorite cruise lines are Regent, Seabourn, Crystal, and Oceania. I was not sure where Viking would fit in the mix - if at all. Viking Sky did not disappoint and was overwhelmingly impressive on just about every level. Let's start with the booking process. I booked all four cabins including airfare from Los Angeles directly with Viking. The process was seamless. I opted for the all inclusive Silver Beverage Package (I highly recommend!!!). The agent at Viking was terrific and follow-up was outstanding. I later turned the booking over to my travel agent. We flew in a day early to Miami and stayed at the Hotel Beau Arts Miami (top floors of JW Marriott Marquis). We made these arrangements on our own. The air/sea department was a pleasure to work with and graciously made the custom air deviation for a nominal fee. Embarkation process with smooth and simple. Within a few minutes of arriving at the ship we were boarding the gorgeous Viking Sky. From the moment we walked on board and were greeted by genuinely kind staff handing us welcome aboard champagne we all knew that the week would be special. Viking Sky is very different than any other cruise ship I've been on with regards to design and decor. It is simply brilliant! The feeling is warm and welcoming with a Nordic simplicity. So many elements of classic cruising were incorporated into the ship's design including a full wrap around promenade on deck 2. There are too many innovative features to list, but the infinity pool and technology in the staterooms stands out. Staterooms are spacious and adorned with an amazing TV complete with tons of movies and other selections. Our stateroom had a heated bathroom floor, hidden make-up vanity that popped up (my wife loved it!), large mirrors (including a full length one) and plenty of closet and drawer space - even enough to accommodate a much longer voyage than 7 nights. One of the best appointed and thought out staterooms I've ever experienced. Some impressive features of a Viking cruise are included unlimited WiFi (and it's great! I made many voice over WiFi calls without any problems), complimentary self-service laundry (unlike Oceania where you have to purchase tokens - tacky!), many dining options, no crowds, included wine with meals (even if you did not purchase the beverage package), and one complimentary shore excursion in each port. I won't elaborate on the shore excursions, but will say I did a combination of included and optional excursions and they all impressed me! The spa must be the finest at sea. There is too much to write about the spa, but it is innovative and simply incredible! Additionally, the facilities are complimentary to use in the spa for all guests. Entertainment was fantastic! There was a pianist, guitarist, strings and a wonderful group of singers and dancers. Our group of singers are the best I have encountered at sea and should be starring in headliners on Broadway. We never wanted the shows to end. Shows are cabaret style and not glitzy Vegas style. Very classy and well done. Food on board was fair to good and at times very good. Viking does not seem to put a lot of emphasis on sophisticated and high caliber dining like Oceania, Seabourn and Regent, but there was always something to eat and nobody went hungry. Meals were generally unremarkable with regards to the food. However, they were very remarkable and memorable in that the crew is by far the best of any ship I have ever sailed and the dining room is no exception. My entire party cannot get over the genuinely warm, kind, exceptional and well-trained staff. Management is doing a stellar job on every level and it shows! The crew seems really happy and many seasoned crew members who have sailed with other lines commented on how amazing Viking treats them. I cannot put into words how pleased I was with every crew member I came into contact with on Viking Sky. Frankly, I think the service on Viking Sky not only meets, but actually exceeds in the strongest way service at some of the world's finest hotels. Many crew members including the Executive Chef comes from lines such as Seabourn. Every crew member was a proud ambassador for the line. I really can't put a finger on where Viking falls with regards to comparison to other luxury and premium lines. Viking is uniquely different and refreshing. I am certain this will not be our last Viking cruise and we can't wait to sail on Viking again soon! Viking truly provided us with a flawless cruise vacation. Watch out Oceania, Seabourn, Regent, and Crystal. Viking plans on having 10 ocean ships (from what I was told on board) in the upcoming years. In summary, if you are thinking about booking a Viking cruise DO IT!!! You will not be disappointed as long as you are not looking for limbo and Zumba by the pool, casinos, children running around everywhere, a circus like atmosphere and bingo. Viking is quietly sophisticated and sure to please all ages from 18 and beyond. WOW sums it up best!! Read Less
Sail Date December 2017
The ports visited on the "From The Caribbean To Amazon" cruise need more planning. The ports visited on the Amazon were filthy and crime ridden. Three passengers were accosted; two had necklaces ripped off their necks and a man ... Read More
The ports visited on the "From The Caribbean To Amazon" cruise need more planning. The ports visited on the Amazon were filthy and crime ridden. Three passengers were accosted; two had necklaces ripped off their necks and a man was beaten with a Viking Cruise umbrella. Prior to landing, lectures were given describing the ports. Not every passenger attends these lectures. Along with the Daily Calendar, written warnings should be put into every stateroom. The port brochure does not describe the ports accurately. If it did, no one would go. If Viking cannot bring people into safer areas on included excursions, passengers should be alerted it might be better for them to buy an excursion. The ship, however, and the crew were AMAZING! We are taking this ship again in 2019 on the "Viking Homelands" cruise. The stateroom was clean, roomy enough for us, food was spectacular and the crew was professional, personable and fun. Read Less
Sail Date December 2017
We booked this cruise due to the itinerary ... which was totally changed prior to the start of the cruise. We missed the stop in Key West due to weather. no big deal since we have been there in the past, but a cruise that was booked to ... Read More
We booked this cruise due to the itinerary ... which was totally changed prior to the start of the cruise. We missed the stop in Key West due to weather. no big deal since we have been there in the past, but a cruise that was booked to make 4 stops that only made one ... big disappointment! After 3 days they ship ran out of Chardonnay, 4 days ended all the Pinot Griseous, and on day 5 ... the Slovenian Blanc was depleted! on day 5 they also ran out of Makers Mark Bourbon ... the only liquor we drink. We bought a silver package ... and it did us little good. Great staff ... but it took forever to get the complimentary first glass of wine at lunch and dinner. I know this is a new ship ... and the bumps need to be worked out ... but there were obvious misses that a ship of this quality should not have missed. Read Less
Sail Date December 2017
Have had outstanding experience with 6 prior river cruises in Europe and wanted to experience a vessel of under 1,000 for the first time. If you expand beyond Mexico and Key West would be very interested in going on future cruises say ... Read More
Have had outstanding experience with 6 prior river cruises in Europe and wanted to experience a vessel of under 1,000 for the first time. If you expand beyond Mexico and Key West would be very interested in going on future cruises say along the East Coast up to and including locations such as New York City, Baltimore, Boston, Cities along the coast of Canada and possibly going up the rivers in the East to possibly Qubec. Will be going on another Cruise in Europe in late March from Paris to Zurich. Wonder trips and accomodation on board. Would however like to stress the buses in Belize and other ports, they are very dangerous when traveling on dirt roads at excessive speeds. Need to get a hande on who is transporting your passengers. Don't like the fact that we were asked to sign liability waives on each bus we entered. Not a good thing to do particularly when a bus crashed just two weeks after our excursion on the same roads we traveled on to get to the ruins. Read Less
Sail Date December 2017
This was my first cruise. My sister and I went with our Mom and her husband on this cruise, it was on her bucket list to go on one. We had a wonderful time and were very pleased we picked Viking for our first cruise. It was wonderful to ... Read More
This was my first cruise. My sister and I went with our Mom and her husband on this cruise, it was on her bucket list to go on one. We had a wonderful time and were very pleased we picked Viking for our first cruise. It was wonderful to be treated like royalty for the duration of our trip. We were met at the airport and shuttled directly to the ship with no issues whatsoever. I believe that initially we were to arrive the previous day and stay in a hotel in San Juan but with the hurricanes, most hotels were either not usable or full of displaced residents and people helping with the rebuilding. When we disembarked, we were dropped off at the airport directly. I also understand that normally, we would stay at a hotel near the airport for our wait but that option was unavailable. We were very impressed with the quality of the service and amenities Viking provided, from the staff that remembered our names and greeted us whenever we met to the fine food provided by all the restaurants. We ate breakfast and lunch primarily at the World Cafe and a majority of our dinners at The Restaurant. I can see no reason to eat dinner at the buffet when you can have such wonderful meals at The Restaurant. We had two dinners at the Chef's Table which were very unique and enjoyable although not meals we would eat on a regular basis, this restaurant is a tasting menu with wine pairings. We also enjoyed afternoon tea in the Wintergarden, a nice, relaxing break after a busy day. Our room was lovely and not the least bit small, in my opinion. Having the veranda was wonderful and I spent quite a bit of time each morning enjoying our entry into the various ports of call. I don't think I would want to cruise without the ability to step outside from my room. Our room steward, Arvid, kept everything in tip top shape and we enjoyed talking to him when we had the chance. We participated in all the included excursions except one (we had scheduled spa treatments when we thought we would be at sea that day) and all were very informative although I would have liked more walking and less bus riding. I understand the reason behind using the buses and it does work well for the age range of most cruisers on our ship (55+). The availability of excursions included int the cost of the cruise was one of the reasons we chose Viking. We did miss out on swimming on one of our excursions since it wasn't clear we would be spending enough time at the beach when we set out on our excursion (Guadeloupe). We added paid excursions, horseback riding in Puerto Rico, kayak/snorkel in St Kitts and snorkeling in St Thomas. All were well worth the money spent and I would not hesitate to do them again. I am very glad we opted to go on this cruise in spite of the hurricanes. It was very eye opening the see the devastation and recovery work first hand. All the locals were thrilled to see us and treated us great. We were the 2nd cruise ship to visit St Croix (an island not on our itinerary, Tortola was too devastated to accommodate our ship) and the first cruise ship into ports at St Martan and St Thomas. I used the spa for two massages, both of which were wonderful. The spa facilities are lovely and the sauna/snow grotto wasn't nearly as shocking as I may have expected. We didn't attend many of the shows available although we did listen to some of the musicians in the Atrium. We did hear one of the port talks while waiting to disembark one day and it was well done and informative. Although Viking caters to older cruisers, there were a few youngsters on board and I would not hesitate to take my 18 year old son on this cruise. This is not the cruise line to use if you are wanting casinos, waterparks and nonstop entertainment on board. All aboard the ship, the common areas were quiet and allowed relaxation and rest. If you want to sit and read and watch the ocean flow by, you can, uninterrupted by loud music and announcements. You will only be disturbed by an occasional steward asking if you need anything. Overall, I was extremely pleased with my experiences with Viking and the Viking Sea. I would not hesitate to sail with them again in the future and highly recommend them to anyone looking for a quiet, relaxing cruise. I was ready to get right back on board for the next trip after mine concluded. Read Less
Sail Date November 2017
We did not explore Miami before this cruise, as we have done this at other times. Both embarkation and disembarkation went smoothly as we booked the airfare with Viking and they cover all the details. The ship was wonderful. Cruising on ... Read More
We did not explore Miami before this cruise, as we have done this at other times. Both embarkation and disembarkation went smoothly as we booked the airfare with Viking and they cover all the details. The ship was wonderful. Cruising on a smaller ship is always a treat. The itinerary had to be changed from the time we booked to the day we embarked. We were to go to Mexico and Belize on this trip as well as Cuba. Since Viking could not dock in Havana, that changed the time frame and Mexico and Belize were deleted from the itinerary. Viking did have an excursion to Havana with an overnight stay at a 5-star hotel that was free. Very nice excursion with a small walking tour, lunch, dinner at The Tropicana, and breakfast the next day included. On the way back to the ship, we stopped at the Bay of Pigs Museum. Service on Viking is always superb! A trip not to miss! Read Less
Sail Date November 2017
We chose this cruise to go on with our family because everyone had off Thanksgiving week.The South American itinerary appealed to us and it was all inclusive.However, be wary of cruise lines that buy your air. You get the worst possible ... Read More
We chose this cruise to go on with our family because everyone had off Thanksgiving week.The South American itinerary appealed to us and it was all inclusive.However, be wary of cruise lines that buy your air. You get the worst possible times and flights. They change your times and do not keep you with your cabin-mate. I had to literally fight with the air department to keep our sons on flights that were similar in times. They had one son arrive in Puerto Rico so late that a special van went to pick him up. When he arrived at the ship they asked why he came in so late from JFK, the biggest airport in the world. I said I fought with the air department about this but to no avail. The return back to NYC cost him an additional 150 down from the 350 that they wanted to charge. This was to have him leave at noon like his brother instead of leaving at 7:30 pm. Imagine those hours at an airport. The ship was beautiful. No complaints there. The food was OK even in the specialty restaurants. No crab legs after day 2. Had horrible game hens and told the head waiter. He just said that was unfortunate and didn't offer to replace with something else. We expected a nice Thanksgiving dinner like Viking provides on their River cruises. No such luck. Very poor to no presentation and they didn't even know what pumpkin pie was. The tours, although included, were another story. Totally unorganized and no one on the ship knew what was going on. I asked if one of the tours involved a beach as mentioned in the brochure and was rudely told no. Then I called downstairs and they said maybe. The next day everyone had beach clothing. The tour operator was yelling at the local guide and it was nothing like advertised. Just a walk up a mountain that was very strenuous. The ostrich farm tour had one of the trucks crashed into a tree and some of the passengers were almost hurt badly. Clearly they did not vet their tours ahead of time. Actually if you called Viking ahead of time , they knew nothing about the tours. My husband and my return home in first class was the trip home from hell. I called Viking to address these situation and one man asked me if I was trying to get money out of them. So I may think a bit before returning to an ocean cruise with them however their river cruises are excellent . A whole different story. Read Less
Sail Date November 2017
We chose Viking for this cruise because we had enjoyed both the river and ocean cruises in Europe that we have taken with Viking. The friendly staff and crew made this trip memorable. It is exciting to go new places and meet new people ... Read More
We chose Viking for this cruise because we had enjoyed both the river and ocean cruises in Europe that we have taken with Viking. The friendly staff and crew made this trip memorable. It is exciting to go new places and meet new people and Viking makes this possible for us. Coming back to the ship after a day of exploring new places is always fun because there is so much going on, you can never get bored! Love the afternoon tea! We particularly enjoyed the Enrichment Lectures. We went to every one we could attend after our shore excursions and on the two days at sea. Our favorite lecturer was the friendly spy, Jon Wiant. He joined us for breakfast one morning (before we knew he was on the ship's program) and later he asked us to join him at the Captains Table for dinner on Thanksgiving. We also enjoyed visiting with Ian Rumley-Dawson and his wife during an afternoon tea. Both of their lecture series during the cruise were interesting, informing and entertaining! If we missed a lecture, we could find it on the television later and catch up. The Viking Daily newspaper that was delivered to our cabin each evening kept us informed on entertainment and lectures as well as the events of the next day and most important where to meet for the shore excursions. The chef even gave us a cooking demonstration and recipe for Ratatouille and we later found it on the buffet in the World Cafe. For breakfast every day I enjoyed an omelet prepared just for me by the friendly 'omelet man'. By the end of the cruise he would give me a big smile and guess what I would select today. Read Less
Sail Date November 2017
Selected because we had not been to any of the locations except for St. Kitts, which was a substitute for Venezuela. We had taken one Viking cruise previously and that was the river cruise from Prague to Paris. While we LOVED the river ... Read More
Selected because we had not been to any of the locations except for St. Kitts, which was a substitute for Venezuela. We had taken one Viking cruise previously and that was the river cruise from Prague to Paris. While we LOVED the river cruise, it was more about the excursions and the fantastic job the guides did. The ship was great, the meals were great as was the crew. Europe is full of history and antiquity. The excursions on our Caribbean cruise were rather primitive in contrast to historic Europe. While we enjoyed experiencing the local flavor, it was nothing in comparison to our European trip. However, the ship was a fantastic experience! This included the nightly entertainment and the facilities. We saw every show and got to know who our favorites were. A tremendous Beatles review and a phenomenal Abba concert. The restaurants were superb and the facilities (gym,spa, sauna, steam room, and ice palace) were over the top. I used the sauna and ice palace on 4 different occasions. The director of activities on the ship was a delightful individual and kept us in stitches. We had previously taken two cruises with Celebrity. Food was mediocre, service was ok, and there were too many people on board. The Viking Sea was a perfect size and handled very well. We did the river cruise with my sister and husband and they joined us on the Caribbean cruise, along with my daughter and husband. Viking is the only way to cruise. We are having a difficult time deciding on our next voyage. Thank you, Viking! You're the best! Read Less
Sail Date November 2017
We chose this cruise at the recommendation of our friends the Sabree's who said it was good value for the money and I was looking for a way to celebrate our 45th wedding anniversary. Everything was first class from the condition of ... Read More
We chose this cruise at the recommendation of our friends the Sabree's who said it was good value for the money and I was looking for a way to celebrate our 45th wedding anniversary. Everything was first class from the condition of the ship to the service and of course the excellent crew. The embarkation went very smoothly in spite of San Juan recovering from a hurricane. We had trouble finding stateroom when we first boarded but were assisted by the "Four stripe" service manager who was very helpful. We enjoyed the dining and tried every restaurant and found them all to be superb. We especially enjoyed "The restaurant" for not only breakfast but for dinners as well. Shore excursions were good and informative. Cudo's to management for the last minute changes due to the hurricane. The substituted ports of call were well done. Since we were located on the eight deck, we used the Explorers Lounge for a meeting place for cocktails. the service staff made the effort to learn our names and addressed us by them each time they served us. This was the bartenders and waiters as well. We liked Viking so much we are taking a river cruise next year. Well done Viking!! Read Less
Sail Date November 2017
The new ship is well appointed with commodious rooms, heated bathroom floors, desk, and a proper balcony. The food was excellent for dinner but lunch and especially breakfast were ordinary and sometimes unimaginative. The entertainment was ... Read More
The new ship is well appointed with commodious rooms, heated bathroom floors, desk, and a proper balcony. The food was excellent for dinner but lunch and especially breakfast were ordinary and sometimes unimaginative. The entertainment was intimate and excellent overall. The Munch drawings and tapestry recreations gave the ship a classy look. Drinks were reasonably priced when not free during lunch and dinner. The only real downside were the poorly scheduled airline bookings and communication about those changes that was not well communicated and unapologetic. For instance the first two bookings had us arriving after the ship left NY or with not enough time to get to it before departing. Returning, we learned one day before landing in Miami that the original schedule made months before, would not have allowed enough time to board the aircraft. No personal notice was provided and only the first leg of the return flight was reflected until I brought it to their attention. Read Less
Sail Date October 2017
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