First time on a Viking cruise. We've been on others, but this experience was definitely notches above the others. Food was great, and their attention to customer service was exceptional. Our cabin was great. We felt like we were in a high end hotel. The staff was very attentive and made sure we we were well taken care of. They also do a great job coordinating the excursions. There are various ...
Nice ship, new, intelligent design, great staff from top to bottom, great food, well organized. Uneven educational opportunity, some excellent, some less so. Excellent overall cruising experience. That said, cruising is a lifestyle and subculture which is either in your blood or not. In our case, not. This is a matter of personal preference - we will probably not pursue cruising further - but his ...
We have cruised on other Cruise Lines, however this trip was our first Viking Cruise. Our experience was first class from the time of check-in to leaving the ship. The ship itself is absolutely beautiful with many extra amenities for passengers. The Nordic Spa is a must visit while on board, grab a new friend and go relax. The upgraded "Silver Spirits" package is well worth the money, if you ...
I thought given reviews that Viking would give us a superior experience, not a superior attitude. I erred.
Problems began, and ended, with Viking Air. We spent over $12,000 on air alone to get .... not a ticket. Viking and Viking Air were unable to fix the problem despite our time on the phone with both AND assurances that they had. So, our trip started with the customer service agent ...
Viking and their entire staff, from booking, to choosing excursions far exceeded our expectations. ‘My Viking’ app creates a nearly seamless way to handle all of our details. The cruise itself was a joy from start to finish with every detail handled. I am thrilled to highly recommend Viking to everyone. Our cabin was spacious and provided everything you could possibly want.
One of the ...
We traveled via Viking Air Business Class going and Premium Economy upon return, arranging our hotel in Istanbul for three days before embarkation and doing the post-cruise extension in Athens upon disembarkation. We traveled as three seniors.
Travel to and from the cruise was arranged through Viking Air months before the cruise with recurrent notices of dates times, airline booking codes, and ...
Getting to Venice was a long travel day. Viking had a guide to escort us through Heathrow and given our short layover there it was a lifesaver.
Viking had representatives at the Venice airport to gather everyone together and to the buses to transport us to the ship.
Checking into the ship was a breeze. We took a break and had a late lunch as the crew brought our luggage up to our cabin. ...
Our first cruise on Viking. We'd heard a lot of good things so wanted to try them. Since they offer a premium experience at a higher price, my bar was higher. I'm comparing them to our usual line NCL where we are Latitudes Platinum so get some additional benefits.
Some of the benefits were as advertised. No crowds, no nickel and diming, no casinos, NO KIDS. Embarkation and disembarkation were ...
The cruise itself was fabulous. The state room was beautiful and spacious, food was amazing, staff members outstanding.
After the fabulous experience throughout the cruise, the last leg of the trip was a complete flop. We were booked (through Viking) for a connecting flight in Istanbul on Turkish Airlines. Turkish Airlines was awful and I would specifically request to never be booked on any of ...
My wife and I have had wonderful experiences with Viking River cruises. We've always wanted to see Greece so we decided to give their Ocean cruises a try. The education and history on the ports is a major plus. I also like that they aren't trying to sell me something all cruise long. The tour guides on the included excursions were excellent. We booked an extension called Secrets of the Doge's ...