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177 Viking Ocean Europe Cruise Reviews

We wanted to see places we had never seen before, especially Barcelona. Our flights to Bergen were rearranged because of a partial cancellation. The alternate flights set up by Viking got us there at 1:00 a.m.with an 8+ hour delay in ... Read More
We wanted to see places we had never seen before, especially Barcelona. Our flights to Bergen were rearranged because of a partial cancellation. The alternate flights set up by Viking got us there at 1:00 a.m.with an 8+ hour delay in London, causing us to miss getting acquainted with the ship and Bergen. Other flights, which would have been slightly more expensive, would have gotten us there shortly after noon. We were disappointed with the way Viking handled this, and our trip started on a sour note. We liked the ship, our cabin and all of the people on the ship. The food was great and we enjoyed the amenities. We had pleasant times on the excursions, though a couple were priced pretty high. Our first experience with Viking was on a river cruise and all excursions were included. While there were free excursions at each port, the optional ones added quite a bit to the cost of the trip. Also when we took both the included and optional excursions, some were redundant. On board the ship we were always treated as valued guests. For those taking this trip at this time of year, the balcony was seldom used because of the weather. It was nice once we got to Spain. We added the extension in Barcelona. There was supposed to be a tour of the city on the way to the hotel. This did not happen. Because of unrest in Barcelona, we went to Valencia instead. This was okay, but took away from the main purpose of our trip. The extension was allowed, and we were impressed with Barcelona. So the trip started off badly and the end was less than we hoped for, but the main part of the cruise was good. The Barcelona airport is a madhouse. Read Less
Sail Date October 2019
What a wonderful experience! While our Viking Cruise was perhaps a bit pricier than some cruises, the value was excellent. They did not nickel and dime us to death. Our cabin was excellent. The common areas were beautifully done. The ... Read More
What a wonderful experience! While our Viking Cruise was perhaps a bit pricier than some cruises, the value was excellent. They did not nickel and dime us to death. Our cabin was excellent. The common areas were beautifully done. The prices for cocktails were very reasonable. The beer & wine included with lunch & dinner was another great value. The food was delicious no matter where we ate. from the buffet to the specialty restaurants! We enjoyed the local specialties served by the pool after a busy day exploring. I can’t say enough about the food. We enjoyed room service for breakfast on days the we had early excursions. We enjoyed some wonderful excursions. From the very special ones such as our trip to Normandy to the included excursions, such as seeing the charming canals of Amsterdam & Brugges. We so much fun participating at the activities in the Torshavn as well as in the theater. We spend a decent amount of time using the fitness room & the spa which are very well done. I have neglected to pack my swimsuit & was able to purchase a very basic suit very inexpensively. We made use of the laundry room on our floor several times which makes packing much easier. I almost forgot to mention that there is no one under 18 on the ship, perfect for us. We booked our next Viking Cruise before leaving the ship. It made leaving our wonderful home of 16 days a little easier. Read Less
Sail Date October 2019
We have traveled with Viking 3 times before, but all were river cruises. We wanted to try an ocean cruse for something different. We chose the Trade Routes because the itinerary was new to us. We also have wanted to see Barcelona and the ... Read More
We have traveled with Viking 3 times before, but all were river cruises. We wanted to try an ocean cruse for something different. We chose the Trade Routes because the itinerary was new to us. We also have wanted to see Barcelona and the wonderful Gaudi masterpiece La Sagrada Familia. Our tour went from Bergen to Barcelona. We had the Barcelona extension which was an advantage because there were some political problems in Barcelona requiring the ship to divert to Valencia. The shore excursions were all very well planned. They were informative and in some cases very, very entertaining. We enjoyed all of the excursions, but particularly liked our visit to the farm in Bergen. We also loved our canal cruise in Bruges. It is a great way to view the city. The Endless Bounty of Andalusia in Granada was quite different. The orchard was beautiful. We got to learn about some unusual fruits and got to sample them all while being entertained by the farmer and his well trained dog. Although Valencia was not a planned stop, this was a very interesting visit. The contrasts between the old and new parts of the city are truly amazing. A very beautiful city. We were not at all sorry that we made this stop. Really, our only disappointing stop was in Porto Portugal. The guide was not good. She showed little regard for the needs or whereabouts of some of the people in the group. She took off right at the start before everyone was even off the bus. This was the way she conducted the entire tour. She was never really aware of the group enough to know if everyone was there. We actually ended up leaving some folks behind to find there own way back to the ship. Her attitude once she realized that everyone wasn't there left a lot to be desired. I believe her statement was "Oh well they have until 5 o'clock to get back to the ship." Our group was not the only group complaining about the guides on this stop. They were not Viking Guides from the ship like we have had on some other trips for example in Russia and China. We expressed our concerns to the cruise director. She was already aware of what happened and assured us that they situation was being looked at very carefully. All made it back to the ship on time but the incident could have been avoided had the guide not been in such a rush to "get it done". There was plenty to do on the days at sea. I took 3 different cooking classes with Chef Charles who was great! We had a blast cooking, meeting great people and eating great food. My husband took advantage of some of the lectures and found them to be very interesting. There were so many choices for great food on board. We enjoyed the food in all the venues. Really good! We ate at the World Cafe` most nights because it was really good and provided so many choices to sample plus it was very casual. After touring mornings and afternoons somedays it was nice to not have to change before dinner. It took us a few days to realize that in the World Cafe` the line was slightly different on each side. For example one side typically had king crab claws while the other side had boiled shrimp. One side had sushi and the other side did not. One side had Gelato, the other did not. There was no problem going form one side to the other to be sure to get what you wanted. We ate at Mamsems one morning for Norwegian waffles. Loved them. We only had the opportunity to go there once. The regular dinning room was very good (ate there twice), but preferred the variety of choices at the World Cafe` The specialty restaurants for dinner were both outstanding. We would have liked to go back to the Italian restaurant a second time but couldn't get in. The Mexican night at the Chef's Table was most unusual and the best Mexican we have ever had. Also couldn't get back there to try one of the other ethnic nights. Service was always cordial and efficient in all areas. The evening entertainment was the absolute best of any of the Viking Ships we have been on. The Cruise Director (Heather Clancy) is a very talented opera singer herself. She put on a one women show turning those who never thought that they liked opera into believers. It seems as though she has set very high standards for the other entertainers both vocal and instrumental and has put together an excellent team. It is well worth staying to listen to this fine group of entertainers. In the lounges and all throughout the ship including the Atrium where the young violinist played we were entertained by top notch performers. Loved it! When it was time to leave the ship everyone met in the Atrium and were guided by staff to follow a color coded grouping that allowed for orderly departure to the airport or hotel. This process was quick and efficient. When our color was called, it was easy to get off the ship and go through the terminal to find our luggage (which was tagged with matching color coded tags). The luggage was grouped into areas that were easy to locate because of the color coding. We boarded our busses and those staying for the extension were driven to the hotels. Don't miss La Sagrada Familia when in Barcelona. It is a must see for sure. Read Less
Sail Date October 2019
Local radio station sponsor for our group from Buffalo, NY - sounded like a great itinerary. Chance to visit multiple countries, with interesting side excursions. Most guides were very good. One suggestion - on our previous river ... Read More
Local radio station sponsor for our group from Buffalo, NY - sounded like a great itinerary. Chance to visit multiple countries, with interesting side excursions. Most guides were very good. One suggestion - on our previous river cruises (different company, sorry!), we always had a "gentle walking" tour option which was great. My husband uses a walker and quite frankly, the majority of people on this cruise were 65 ++. Some of the guides just kind of took off, leaving people to try to catch up. A slower paced option would be nice. Very pleased with onboard entertainment - your on board entertainers were so cute and talented, also enjoyed the extra entertainers (Scottish singer and the magician). We especially enjoyed the enrichment lectures. These really enhanced the time at sea and we also enjoyed having access on tv if we could not attend in person. The mix of NASA scientist, wildlife expert and historical expert was great. The planetarium was an unexpected delight. Lots of lovely areas to relax throughout the ship. Enjoyed the slightly smaller size ship - we don't need casinos or rock climbing walls!!! Restaurants were good, with plenty of variety. The Chef's table was a great alternative. Staff throughout the ship was very helpful and friendly and our room attendants, Ni and Josef were superb. Read Less
Sail Date October 2019
We chose Viking because of the small size of the ship and the ship was new. We also like Viking’s attention to service - which was great and the itinerary was very appealing to us. We like the all inclusive qualities that Viking offers. ... Read More
We chose Viking because of the small size of the ship and the ship was new. We also like Viking’s attention to service - which was great and the itinerary was very appealing to us. We like the all inclusive qualities that Viking offers. For example, a shore excursion was included at every port and beer and wine were included at lunch and dinner. There were very few things that were extra and required an additional cost! We enjoyed the entertainment every evening and the shore talks were always very informative. The food was delicious and we always had a good variety to chose from. We also liked the portions that were served. They were moderate so we did not feel that we were being wasteful. Because of the size of the ship, it always felt very cozy. There were so many places we could relax and talk or read a book - and still enjoy the beauty of the water. The pool area was exceptional as well - with a retracting roof so we could enjoy the sunshine on the warmer days in port. Overall, it was a special adventure for us as we enjoyed a new destination each day! Read Less
Sail Date October 2019
Our first ocean cruise on Viking. The small ship had an incredible friendly crew. The entertainment was great. The classical duo in the atrium lounge playing viola and cello wereour favorites. So many dinning choices, Manfredi was our ... Read More
Our first ocean cruise on Viking. The small ship had an incredible friendly crew. The entertainment was great. The classical duo in the atrium lounge playing viola and cello wereour favorites. So many dinning choices, Manfredi was our favorite. The cabin stewardsPutu and Mark were always there for us and our special requests. We became great friendswith the bartenders Rico and Rodge , very entertaining with their magic tricks. The serversalways attentive and helpful. Boarding the ship was easy as our baggage arrived at the cabin just as we did. Disembarkation seemed to be some kind of magic as we and ourbaggage were escorted to our assign bus in minutes. The choice of shore tours was huge,although, walking with a cane the easy tours were limited. As I said the crew was friendlyaccept the cruise director who said he spoke to everyone but didn't. That was made up for by the rest of the crew. Even the maintenance crews would give you a smile and good morning. All in all the most enjoyable cruise! Read Less
Sail Date September 2019
The ship was beautiful, well put together, clean and not overcrowded. The staff and crew was Amazing, Helpful, kind, thoughtful and just plain awesome. The staff knew our names on sight and offered what we needed before we had to ask. ... Read More
The ship was beautiful, well put together, clean and not overcrowded. The staff and crew was Amazing, Helpful, kind, thoughtful and just plain awesome. The staff knew our names on sight and offered what we needed before we had to ask. We had a wonderful time and never felt overcrowded or pressed. The shore excursions were well organized but too short. On our own in Paris was spent in traffic and I would recommend getting into the heart of the city and dropping off the passengers so they can maximize their short time. Instead we got a bus tour in traffic. I would also recommend more time in ports to allow for exploration of destinations. Further some of the guides (Porto) were not great and our time the brought us to very rundown areas and not to the beautiful city. It was disappointing and the guide was not great. The Cartagena guide was amazing and was the guide for our Barcelona tour who, due to a bus issue, took a few of us on a walking tour through the old town. She was amazing.. Overall we enjoyed the ship, missed a port due to weather and we completely understand why and were not upset. Would have liked to have more time in London, Paris, Porto, Amsterdam and Barcelona. I also thought it would have been a nice idea to go through the Straight of Gibraltar during the day so we could see it. Maybe making an event out of would have been nice. The food was amazing and diverse and there was always enough choices to eat and enjoy. The wine and dark beer were plentiful and very good. The afternoon tea was also delightful! We never found it crowded in the restaurant, by the pool, or in the amazing Nordic Spa and that made the trip more amazing. Overall a wonderful experience, some areas for improvement, but we will definitely be booking a future Cruise with Viking. Read Less
Sail Date September 2019
I liked the itinerary. It had a good add-on pre cruise in Oslo, ending with a train ride from Oslo to Bergen. We had two days in Bergen to start which was nice. The ship was a nice size but not crowded, less than a thousand ... Read More
I liked the itinerary. It had a good add-on pre cruise in Oslo, ending with a train ride from Oslo to Bergen. We had two days in Bergen to start which was nice. The ship was a nice size but not crowded, less than a thousand passengers, and no kids. The room was spacious and had everything we needed. The food was excellent, even the buffets. There was a nice choice of additional restaurants and we we able to get the reservations we wanted for each. The service staff was excellent, could not have been better. The cruise took us to 7 countries and 12+ cities. We also had two days at sea which we enjoyed. It gave us more time to enjoy the amenities of the ship, and get some rest from the many days of excursions. We loved all of the excursions, the were well organized, fun an informing, and not overcrowded. Get to, on and off the boat was well managed and easy. Overall, a great time and will do more cruises with Viking. Read Less
Sail Date September 2019
Everyone on the ships crew was amazingly helpful and friendly. Excursion/ cruise services people were really friendly, but not helpful. Everyone I asked them a question they couldn’t seem to help me - the answer was often ‘no’. I ... Read More
Everyone on the ships crew was amazingly helpful and friendly. Excursion/ cruise services people were really friendly, but not helpful. Everyone I asked them a question they couldn’t seem to help me - the answer was often ‘no’. I know they have a lot of people to move on excursions, but process was often confusing and people at the desk just didn’t seem helpful. That was the only (only) negative factor of the whole ship. Everyone else was about ‘yes’. The cabin Steward was excellent, Food was excellent. Nice touches all along the way: popcorn at the movie, blankets on the pool deck. Entertainment was good. Liked the classical musicians. Food was great and buffets were always stocked up until closing point. Embarkation was well organized and friendly. We have taken 12 cruises on RCCL. They became cattle cars where most everyone tells you No. we plan to stay with Viking now because of crew friendliness and helpfulness . Read Less
Sail Date September 2019
This is my honest (and LONG) review of our first ever cruise. We have traveled extensively on our own. The only organized tours we have done were with the American company Rick Steves. We travel to make connections with other cultures, ... Read More
This is my honest (and LONG) review of our first ever cruise. We have traveled extensively on our own. The only organized tours we have done were with the American company Rick Steves. We travel to make connections with other cultures, to expand our understanding of the world and the issues it faces; and to have fun doing it. This particular Viking cruise was not a good match for that. Unbeknownst to us, this was the first leg of a World Cruise. That impacted the demographics significantly. There were many, many quite elderly passengers with mobility, hearing and memory challenges. To that end, Viking matched the cruise experience to their demographic well. For us (in our 60's) it seemed too slow-paced and not educational enough. I believe that Viking should make it clear before you book that you are joining a World Cruise. It clearly makes a big difference in their programming, not to mention the overall "feel" of the cruise. Accomodations: GOOD: The Viking Sun can only be described as luxurious. Every square inch of the ship is sparkling clean, and the cabins are brilliantly designed. If you have concerns about living in such a small space don't worry. There is ample storage in the living area as well as the bathroom. Having an outside veranda for every room is noteworthy. Our cabin steward Muhammad was outstanding in every aspect. He was attentive and intuitive about details of our preferences without ever being intrusive. BAD: The laundry facilities are inadequate for the number of passengers, and therefore oversubscribed. The included soap does not have a pleasant odor, and the inherent mildew smell associated with front load machines left our clothes with a musty smell. It has taken me several washings at home to get rid of that smell. UGLY: There is so much competition for the laundry facilities that a couple of men had a fist fight over availability. Food: GOOD: We ate mostly at the World Table which has the same menu choices as the sit-down Restaurant. We found we preferred to pace our own courses, and the format of the World Table is perfect for that. The food was always varied, delicious and cooked perfectly. Our usual servers of Jorge, Raquel and Andi were super stars. If we ever did another ocean cruise it would be because of their personal and caring service. For the first week we loved seeing supervisor Courtney as well, who always made sure to check in with us. We also enjoyed the Pool Grill and Mamsens, and appreciated the fresh choices available for a quick meal. BAD: Our meal at Manfredi's was disappointing. After being seated we waited 8 minutes before anyone made contact. Two other groups who came in after us had water, wine and appetizers ordered before anyone even offered to fill our water glasses. Our server spent most of her time talking to a large group near us, which resulted in the our food being served a bit cold. Our steak was overcooked. UGLY: Several times I witnessed extremely rude (and somewhat racist) passengers. I heard one man say "Why can't you speak English?" I witnessed many passengers at meals being demanding of servers in unreasonable ways. There was one male supervisor in the World Table who was horrible. I witnessed him demeaning his colleagues on many occasions. I also saw him physically touch female colleagues in inappropriate ways. He was effusively polite to certain passengers; kissing women on the cheek, bowing in deference, etc. It was as if he had studied photos of the "high rollers", and was determined to imbue himself into their good graces. He is a "bad apple" among what is otherwise a stellar staff who are clearly very well-trained. AMAZING: In each of these situations, the staff members were calm, polite and did their best to satisfy the often unreasonable demands. It must be very difficult for them to tolerate passenger behavior which was so rude and racist. It must also be impossible for them with a supervisor who harasses and belittles them. With the exception of the one male supervisor, every single other staff member we encountered was friendly, helpful and efficient. Given that almost all of these young adults are away from home and family, it is really amazing that they maintain such composure and willingness to serve. EXCURSIONS: We only did one upcharge excursion (our other one was canceled due to a weather-related itinerary change). The included excursions were mostly sitting on a bus, with a tiny amount of very SLOW walking. Compared to the local guides we have had on Rick Steves tours, it was useless. We were not given any real information about the culture/traditions/politics of the location and there was no opportunity to interact with locals. We never once experienced the sort of interactions you see on the TV commercials. Entertainment: GOOD: The Port Talks were generally useful. The excursion director had taken the time to study the port, and gave us clear visuals and directions about what would happen. BAD: The cruise director sometimes seemed unprepared, making lots of mistakes as she simply read from a teleprompter.The two "port performances" offered were mediocre. The Irish singers were amplified so loud it was hard to appreciate them. Instead of having them do traditional Irish music, this was a cheesy, Americanized version of Irish music. The advertised dance troupe was actually a small group of teenagers and two adults. The Scottish group who performed seemed sweet, but there was no education involved such as explaining how bagpipes worked. UGLY: We missed many performances as they were scheduled after 9:00 pm. That is too late for us, which is our problem not Viking's. :) AMAZING: Russell Lee's two lectures were riveting. Topical (BREXIT) and historical in nature they were a true highlight of the cruise for us. Overall: We are glad we did our first cruise with Viking. Clearly they provide the best model among competitors. Having said that, this is a very expensive way to travel. That translates into a passenger group that tends to be demanding and less interested in education/cultural exchange. Understanding that this World Cruise may not be representative of all Viking ocean cruises, it honestly felt like a luxury version of a Senior Living Facility. The focus is not as advertised; there were no local interactions and excursions were very superficial. There should be at least one included excursion for each port that is active and focused on educational and in-depth cultural exchange. We may try another Viking Ocean cruise at some point, but for now it is probably not the best match for us. Read Less
Sail Date August 2019
To supplement the Inaugural World Cruise. There still is too little emphasis on preventing the spread of colds and respiratory diseases: Very little sanitation of exercise equipment in fitness area (need signs IN front of each pieces ... Read More
To supplement the Inaugural World Cruise. There still is too little emphasis on preventing the spread of colds and respiratory diseases: Very little sanitation of exercise equipment in fitness area (need signs IN front of each pieces of equipment, not the dinky signs too small to read and need staff enforcing wiping down equipment and the 20-minute use limit), very little enforcement at the World Café to wash and sanitize hands as people enter, no emphasis about not going to theater coughing and hacking (stay in staterooms when sick), etc. My wife and I were sick from those with coughs and sneezing for three months during the Inaugural Cruise so we came better prepared with OTC meds on World Treasures. The Theater design prevents a large percentage (33?) of people to see the stage because the swivel chair rows, being higher than bench seats, limits vision. When the front row of swivel chairs were moved back and squeezed into other rows of chairs it made it so tight that when chairs were swiveled they would knock drinks off the tables. We were very disappointed this cruise was not exclusive for 4 and 8 month travelers. We had to retrain six to seven hundred "Hop-on Hop-off' passengers for each segment. There sorely needs to be a required orientation to cover the items above (plus many more as use of QV) for each new set of arriving travelers, just as there is a mandatory life boat drill. There were seven segments on the World Treasures cruise. We had the same songs and music for all seven segments by the Viking singers, who both groups were great, so we did not get our entertainment moneys worth. There needs to be a change of songs for each segment whether or not it's the World Treasures cruise. We are signed up for more Viking cruises; the comments above are indicating where improvements could be made. Read Less
Sail Date August 2019
We signed up on a previous Viking Sun cruise (the inaugural round-the-world cruise) and it was so great we wanted to 'do it again' even though this was a different route. Actually, this was not a 40-day cruise (per the review ... Read More
We signed up on a previous Viking Sun cruise (the inaugural round-the-world cruise) and it was so great we wanted to 'do it again' even though this was a different route. Actually, this was not a 40-day cruise (per the review title) but the 126-day Treasures cruise, from London to LA via Patagonia, which was the first half of Viking's "Ultimate World Cruise". As expected, everything about the ship was wonderful. We renewed old friends, of passengers and crew, from the previous cruise. We arrived at Greenwich for embarkation, which was an absolute breeze, and toured the immediate area before settling in. We had previously booked excursions in virtually every port, both included (free) and optional (paid for by shipboard credit, or credit card). Almost all the excursions lived up to our expectations, and some were really wonderful and memorable. Some of the most memorable events were unplanned (or at least unexpected) ship movements, including a circumnavigation of the tiny island (Isla Hornos) which is the actual end-of-the-earth south of Patagonia, and a scenic cruise through the glaciers in Prince Christian Sound in Greenland. Fantastic ! Our cabin was the same category as before and was quite comfortable; we had considered upgrading to get more room, but decided that the whole ship was our living room. Every member of the crew was amazingly uniformly courteous and friendly, and we found we were rapidly recognized by our names and preferences: favorite drinks and seats at the restaurants and even our late sleeping preferences. We can't say enough about the crew, except that we all felt like family. We ate at the Chef's Table regularly; the fixed menus changed every 3-4 days and we'd hit almost every new one. The innovative menus (with wine pairing) were always entertaining and enjoyable, with the advantage of usually being modest portions which helped with our weight control ! We ate periodically at Manfredi's (Italian menus) but more often at The Restaurant, the third waiter-served venue. Sometimes there we'd take a table-for-two, but often did a 'blind share' with 2-3 other couples. Otherwise we ate at the informal World Cafe with all its variety, generally trying to avoid the 'most dangerous place aboard ship' - the ice cream line. Fitness & Recreation: Yes there is a fitness center, but we have no personal experience ! Would we travel with Viking again ? You betcha ! We're already looking at alternatives Read Less
Sail Date August 2019
Recommended by family members who traveled with us. This was their 4th Viking Cruise! My husband and I will definitely sail again with y'all. It was truly a magical adventure. Everyone aboard from the cleaning people in the ... Read More
Recommended by family members who traveled with us. This was their 4th Viking Cruise! My husband and I will definitely sail again with y'all. It was truly a magical adventure. Everyone aboard from the cleaning people in the bathroom, to the bartenders, to the waiters in fine dining, to the people serving the food in the buffet line, to the Viking Vocalists, to the cruise director: every single employee on that ship was doing the best job that they were given. I applaud the professionism and genuineness of everyone aboard! The shore excursions, from the included ones to the ones we purchased, were all outstanding. The guides were locals who knew their area and taught us so much of the culture and traditions of each place. The bus drivers were special in transporting us daily in a safe manner. Overall, I can't give enough praise for the memories made aboard the Viking Sun. Bravo! Read Less
Sail Date August 2019
We have cruised many other cruise lines and were looking forward to this one because Viking was supposed to be a cut above, etc. It is not and we won't book another ocean cruise with them again. Food was average. Not much variety. ... Read More
We have cruised many other cruise lines and were looking forward to this one because Viking was supposed to be a cut above, etc. It is not and we won't book another ocean cruise with them again. Food was average. Not much variety. Service both dining and cabin was great. We had booked an Explorer Suite in the aft portion. The Infinity Pool on the 7th deck sprung a leak with the seal breaking overflowing on two separate occasions. First time they said they fixed it but then it happened again a few days later. We were told management would be contacting us. We heard nothing. Very disappointed in the lack of communication and caring. The cabin-couch only allowed for two people to sit. Chairs were hard to sit on-no cushioning. Overall, a very uncomfortable, unrelaxing cabin for the $$ spent! Entertainment sparse and poor and at later times. The shore excursions were nothing outstanding. Regular like you'd find offered by other cruise lines. Too bad because we really wanted to like Viking. Lack of caring doesn't do much for future booking on their ships. We're sticking with Holland America and Celebrity! Read Less
Sail Date August 2019
We really enjoy the Viking experience and their attention to service detail. This is our second ocean cruise and our ship the Viking Sun is amazing and beautiful.The food is always outstanding and the choices of dining are great, our ... Read More
We really enjoy the Viking experience and their attention to service detail. This is our second ocean cruise and our ship the Viking Sun is amazing and beautiful.The food is always outstanding and the choices of dining are great, our favorite was called The Resturant but we enjoyed several others and found the World Cafe to very handy and full of amazing foods also. Our selection of ports and shore excursions were very informitave and entertaining and Vikings preporation was great and the port talks were very informitave and helpful We really enjoyed the soprano singing artist Mary Jess and her two performances during our cruise. Our cabin service staff were great and our main steward Mohamad was exceptional,he made sure our cabin was a very nice comfortable room to come back to after a day of shore excursions. We have already booked another cruise with Viking for the summer of 2021 Read Less
Sail Date August 2019
This was our first cruise ever and our expectations were modest. We enjoyed the entire experience, from our no hassle transfer from the Bergen airport on. Viking provided for our every comfort, even on the excursions: bottled water, ... Read More
This was our first cruise ever and our expectations were modest. We enjoyed the entire experience, from our no hassle transfer from the Bergen airport on. Viking provided for our every comfort, even on the excursions: bottled water, snacks, and umbrellas--which you are likely to need in the British Isles. We signed up for nearly all of the inclusive tours and added an optional tour most days. Although we enjoyed them all, if we had to do it over again I would book fewer tours in order to give ourselves a little more leisure to kick around the port towns. Favorite excursions included Cawdor Castle (Invergordon), Beaumaris (Holyhead), and Bodium Castle (Dover). Next time I might also book the silver spirits package because we liked to gather with new friends in the Explorer lounge before dinner. We enjoyed the entertainment there and the excellent service. TIP: It took us a while to figure out that we could do sushi in the World Cafe and then go elsewhere to dine if we chose. We particularly liked the regional themed meals at The Restaurant, though we often ate at the World Cafe since our friends preferred dining there. No problem as the World Cafe always had splendid selections at every meal. BTW, it was often windy and chilly on the excursions, so popping into the WC for the soup of the day and a glass of wine was always something to look forward to. Oh, and gelato! Toward of the end of the cruise we discovered the pool grill specials. Fabulous food, but the dining area is understandably not as comfy as the other restaurants. The launderettes are a little tricky to operate. Don't be shy about asking other guests for tips. Also, be prepared to "wait in line." Some of the guests are not very gracious about queuing up for the washers and dryers either, but that certainly isn't Viking's fault. There were many activities we never actually took advantage of, but I'll make a point to get to some of them on our next cruise. Yup, we've booked another and can hardly wait. Read Less
Sail Date August 2019
I can only compare Viking to 2 other cruise lines, so I have a limited viewpoint. But just for the record, Viking continues to improve their overall experience with every cruise taken. The dining is superb and 99% of the food was ... Read More
I can only compare Viking to 2 other cruise lines, so I have a limited viewpoint. But just for the record, Viking continues to improve their overall experience with every cruise taken. The dining is superb and 99% of the food was excellent, hot and flavorful. The ship was beautiful and clean. Our cabin was cleaned 3 X a day we were provided daily snacks, drinks and iced. Our service was excellent. Some evenings our dinner was a bit slow, but the wine was always flowing freely while we waited. Entertainment was exactly as we expected - we are not big on shows and such, but what we did attend was very enjoyable. Shows were for mainly for people a little older than us and some were a little "corny". The ports and excusions are a mixed bag....some better than others. Everyone should do their homework beforehand to know where/what you want to see when you arrive at your port. Overall, the crew was very helpful and friendly, even the general manager was very accomodating. We will be back for more! Read Less
Sail Date August 2019
The Viking Representative was waiting for us on our arrival at the airport. However, It would have been helpful to have had a "heads up" on which line for customs at Heathrow airport as we lost almost an hour waiting on the ... Read More
The Viking Representative was waiting for us on our arrival at the airport. However, It would have been helpful to have had a "heads up" on which line for customs at Heathrow airport as we lost almost an hour waiting on the wrong line. Our arrival at the Viking Sun was welcoming and from the moment we stepped on the ship we could not have wanted more. The ship is immaculate, the service and staff always there to please. We enjoyed the classical duo, two young talented ladies from Hungary who added many evenings of fine listening and elicited a beautiful atmosphere of European Class and elegance. The dining and food were abundance and quality was far beyond anything we had experienced on any other cruise. The disembarkation went smoothly with a Viking representative guiding us to the proper line at the airport. Going forward I will only travel on Viking. Read Less
Sail Date August 2019
Overall a great trip. The food and service was wonderful, our only suggestion would be to change the times of the entertainment. Some of the included excursions were just very general coach tours, so we were glad that we had chosen ... Read More
Overall a great trip. The food and service was wonderful, our only suggestion would be to change the times of the entertainment. Some of the included excursions were just very general coach tours, so we were glad that we had chosen optional ones, too Compared to other cruises we have been on, embarkation and disembarkation were a breeze. It was very nice not to be "upcharged" for everything as on other cruise lines, like the specialty restaurants and use of the spa. Our precruise stay in london was nice, the hotel was a great location. Viking picked us up at the airport, very convenient. Our travel agent did help us work put some flight issues, and I wish that our local airport could have been included in viking air. We like cruising and will consider viking again depending on the costs. We do get frequent mailings from them and will watcj for sales. Overall a lovely trip Read Less
Sail Date August 2019
I Wanted the Iceland extension and friends wanted us to go with them to the British Isles. One of the big reasons for selecting Viking was the smaller ship size with less passengers. We also appreciated the fact that like the river ... Read More
I Wanted the Iceland extension and friends wanted us to go with them to the British Isles. One of the big reasons for selecting Viking was the smaller ship size with less passengers. We also appreciated the fact that like the river cruises a city tour of each port was included. Overall we were quite pleased; we appreciated not having formal nights, not being pestered by photographers, getting around a smaller ship was nice, The cabin (category DV4) was quite nice and well laid out. The crew was very friendly and quite helpful. I liked that the dining room menu was, for the most part, available at the buffet. The food was very good (enjoyed some sushi every night) but I would like to have seen more bread variety in the buffet and a dispenser for standard "filter" coffee. We have already booked another Viking Ocean so that should say a lot. Read Less
Sail Date August 2019
This was our 2nd ocean cruise with Viking. We loved that the ships are the same lay out so you feel like you have come home. The staff is always A1 and we love the fact that they all seem genuinely happy to be working for Viking and on ... Read More
This was our 2nd ocean cruise with Viking. We loved that the ships are the same lay out so you feel like you have come home. The staff is always A1 and we love the fact that they all seem genuinely happy to be working for Viking and on your ship. The food is always excellent. Several selections of restaurants to satisfy your every different craving. Just the right amount of passengers to make it interesting meeting new people but not overwhelming. The spa and exercise facility are wonderful. Always enjoy a massage and spending time in the whirlpool and snow room! Took the cooking class on the day at sea and it was just such a delight and brought some great recipes home along with a great viking apron. Entertainment is always fun and the talent is better than any other cruise we have been in. Can’t wait for my next cruise Read Less
Sail Date August 2019
This was our first ever cruise, and it exceeded our expectations at every level. We went with four other friends, and the great thing was that we enjoyed many times together, but we also had many opportunities to enjoy shore excursions on ... Read More
This was our first ever cruise, and it exceeded our expectations at every level. We went with four other friends, and the great thing was that we enjoyed many times together, but we also had many opportunities to enjoy shore excursions on our own or with other members of the cruise. It was very comfortable either way. The decor and atmosphere of the ship added greatly to learning about the Nordic culture and people. The art pieces were an opportunity unto themselves that allowed us to learn. Add to this world class sessions on historical events by renowned academics and experienced professionals and we had the perfect combination of fun and education. The cabin was clean, spacious and comfortable. The personnel were professional, helpful and, without exception, accommodating. The food was incredible and of such a variety that no one would ever go hungry. The tours were informative and the on board entertainment was enjoyable, and ,as well, the educational sessions were very good. Read Less
Sail Date August 2019
The embarkation and disembarkation were very organized and smoothly executed. No long waits or confusion about where to meet . There were always plenty of staff to direct and help you. The ship was immaculate and the wait staff and ... Read More
The embarkation and disembarkation were very organized and smoothly executed. No long waits or confusion about where to meet . There were always plenty of staff to direct and help you. The ship was immaculate and the wait staff and room stewards were great. However the staff at the Service desk weren't well trained. They couldn't answer many questions and weren't very helpful at finding out the answers to questions asked especially about tours. They just read the description of what was written in the travel book given to us before the trip. The food was outstanding with plenty of choices for all sorts of appetites and the servers were personable and helpful. The service was superb and the wine choices were always good and complimented the meal. The included tour excursions were just OK. Some were better than others but not up to the usual Viking standards. This is our 4th journey with Viking and it is the first one that the tours were mainly long bus rides with little time to see things and explore the area. Read Less
Sail Date August 2019
We chose this cruise to see and learn about the British isles, as we have never been to Ireland, Scotland, nor other isles in the U.K. The cruise was fantastic, first time on Viking ocean. We loved that it was a smaller ship compared to ... Read More
We chose this cruise to see and learn about the British isles, as we have never been to Ireland, Scotland, nor other isles in the U.K. The cruise was fantastic, first time on Viking ocean. We loved that it was a smaller ship compared to the other behemoths. We enjoyed the great food, the choice of restaurants, and their flexible hours. The wait people were always attentive and courteous. We liked that wine and other beverages were always available at every meal, at no extra charge. Specialty coffees, or other soft beverages were always available at the bars, free. The cabins are spacious, clean, and adequate for most people, and serviced regularly. Entertainment at the theater was fabulous, with the ship’s performers, and guest entertainers. The shore excursions, included at every port, in addition to the optional tours, were for the most part very educational. They covered the highlights of the area, as much as one could see and absorb in a few hours. Overall, the cruise was wonderful, we’ll go again with Viking. Read Less
Sail Date August 2019
Loved, loved, loved my Viking Ocean Cruise - Tour of the British Isles. The service was remarkable... by the second day, everyone from the bartenders to the waiters to the security personnel new me by name! Embarkation was a piece of ... Read More
Loved, loved, loved my Viking Ocean Cruise - Tour of the British Isles. The service was remarkable... by the second day, everyone from the bartenders to the waiters to the security personnel new me by name! Embarkation was a piece of cake - no wait whatsoever to board the ship, and rooms were available earlier than advertised. Disembarkation for tours and for final disembarkation also went very smoothly - departure times were always staggered, so you never felt like herded cattle. When flying home, Viking even sent a representative on the bus to the airport with us to make sure we were checked into our airlines smoothly! Included tours were just OK - mainly bus rides around cities with very quick photo stops. Highly recommend skipping the London tour, unless you've never been before and never plan to be back. Definitely will do another Viking cruise... next up - a river cruise! Read Less
Sail Date August 2019
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