Our 51st Anniversary cruise to Panama Canal on Viking Star was the least enjoyable, most frustrating and overpriced, caused ill effects on my health and was far short of the luxury we were led to expect of any cruise line we’ve experienced in 50 years of cruising. Too many sales staff, Customer Rep’s, ship's personnel and ship's management were negligent regarding Viking regulations and what ...
We appreciate you sharing your experience, RebekaJean, although we regret to hear of the events you've described here. We’ve taken note of your feedback and while we understand you have...
After we had such a wonderful time on the Viking Orion ‘welcome back’ cruise around Bermuda in June 2021, we decided to try the “Panama Canal & Coastal Holiday” cruise that sailed from Fort Lauderdale for Los Angeles in December 2021. Our reasons: The impeccable service we received on the Orion in Bermuda; the good food and wine that we enjoyed, the reliable and reasonable COVID safety measures ...
My wife and I booked an ocean cruise for our Christmas holiday and made sure it was long enough to also include New Year’s Eve, our anniversary. We were so excited!
We’ll, we were excited until we started trying to book our dining and excursions. I don’t know how Viking works it, but they open the booking at 11:00 PM eastern and I started up to be able to get good reservations. Dining ...
We appreciate you taking the time to share these details, Bretgida. While we are pleased to learn you found our onboard staff helpful and friendly, we regret that you were unable to secure...
We thought this cruise, even though a short one going basically nowhere, would be a nice getaway for a few days. The "highlight" was a stop in Belize. THAT part of the entire experience went as expected. The rest, forgettable. Aggravating. Disappointing, and worse. …..First, the people in Woodland Hills, just the marketing part of the company, will answer your questions, but the answers they ...
Food was recycled several times to the point that it got spoiled. I ate gummy shrimp first night at seafood buffet and got food poisoning and severe stomach cramps. Before ten day cruise was over got food poisoning three times. Most of cruise stayed within 50 yards of a bathroom. Most shore excursions were impossible to take as gastric problems existed. Every night at sea was very rougn but ...
We appreciate you taking the time to share your review of your recent cruise with us, fhomeyer, and are sorry to hear some of the food and service you experienced on board did not meet...
Very Noisy!
Ask Viking personnel, including booking agents, or query the Web about Viking ocean ship cabin sound-proofing and you will get assurance that the cabins are very sound-proofed. However, that is not true.
You can hear doors slam on each side, as well as the rooms above and below, which makes for door wars -- bad design. Some hotels have fixed it, but not Viking. You can hear ...
Room Service was terrible. The luggage forwarding, my name brand clothes are stolen by either the luggage forwarding company or port crew. Not enough activities for the world cruiser. Very disappointed with this cruise, was expecting the service to be outstanding. Some bartenders are good and some are disappointing. The Head Chef is excellent but when he left for vacation the food was not ...
Yes you do get one included excursion but if you have already taken the tour offered, you can’t transfer it to another excursion in the same port.
The talented entertainment was good but don’t go looking for a big production number.
This is the first time ever we have had food poisoning on a ship. I got it first and within 6 hours so did my wife. It wasn’t seasickness because we have never ...
Heard they were a top cruise line in Travel magazines. They had to have had to pay for someone to say that, it just isn't so. I called Viking inquiring about the cruise. My first and most important question was " does this penthouse in fact have a KING size bed and NOT a super queen. I was assured by the Viking rep that IT WAS A KING! Due to health I was on a low to no sodium diet. When I ...
We appreciate your candid comments, annmor, and are sorry to hear that your experience left you feeling disappointed. Let us offer our assurances that we do sincerely value each and every one...
I chose this cruise for the Cuba itinerary. I have taken over 100 cruises with all the premium and ultra-deluxe cruise lines and I have never encountered significant problems.
First, I would like to address what I consider "significant problems" and then mention "irritations" for which I think there is
room for improvement and additional training.
Significant Problem>
When I got to the ...